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  1. I paid 40% upfront for a commission May 18th of 2021. The commission was originally agreed upon to be completed before MFF in November. Maker ran into some issues with creating so we pushed the date back to December. December comes along, still no head and very little progress. SCC informs me they are unable to work within my time frame and offers a partial refund + to send what they did have back to me. This sounded like a best case scenario so I accepted the offer. Here we are, 2 months later, in January, and still no base. I did receive the partial refund. However, now SCC is reaching back out to demand more money than we originally agreed upon for the head claiming they miscalculated costs. This is not at the fault of the customer. They took on a commission you could not handle. Could not maintain a professional timeframe. Could not keep up their end of the refund agreement. And now want more money from me. I have been friendly, understanding, and respectful this entire time. The time frame to submit a paypal dispute is LONG gone so I am just out $100 and the City Mutt Fursuits base I paid for covered in the quote. Please see screenshots for confirmation of everything here, I have captured every word. Do not do business here! This maker will string you along. TLDR: Maker took on commission they couldn't handle, did not hold up their end of the partial refund agreement, and returns to my DMs to request more money after stringing me along for 8 months.
  2. - Original agreement + Proof Casual conversation about the Salt Queen ideas. We started Feb 23rd. They ended up sketching her out extensively. - Proof of payment I asked for a paypal invoice, so that I could keep track of the transaction. They confirmed payment. I received the gif immediately and was extremely pleased with it. I used it on my commission website as well as my curious.cat. - Any relevant correspondence Spine Breaker was friends with my partner first. I met them through their work on my partner's persona, Salt King. Often described as Spine Breaker's muse, Salt King was a design they made based on my partner's likeness, rights to the character was always Spine Breakers. My partner has never claimed to own the design or want it. Salt King art was only used as discord profile pictures and steam profile pictures. Spine Breaker would send me random sketches or finished pieces of Salt King, and other finished works, but no Salt Queen progress. March 19th is the last I saw any related work of any kind on Salt Queen. I liked their art so much.. I wouldn't have spent 300$ on their work if I didn't like it. I'd always message them about their newest Salt King works that they would send my partner! - Refund Request Half a year of random conversations later, I asked for a refund on Sept 21st. I had started to doubt their desire to finish the commission long before this, but wanted to wait it out for as long as possible.. I was honestly so excited to see Salt Queen design finished by them. October 12th was our final correspondence. Below is a message they sent to my partner the same day as my refund request. My partner felt like he could do something about the situation and inquired on his own. Receiving this excuse below as the reason why they didn't work on my commission this year. The fact that Spine Breaker tried to say I didn't like their work still baffles me. This whole thing was an insult... A slap to the face. I said nothing and waited on the refund. Yes, I too am an artist, my income is 100% made from freelance artwork. But I commissioned THEM for the Salt Queen because of their amazing work! (Work I believe far surpasses my talents.) I didn't design Salt Queen myself because I wanted them to.. I'm still very confused by this logic... Or why this wasn't brought up to me long before we reached this point. I waited until November 1st for the 100$ refund, nothing was received, not even a message. With no communication at this point, things started to feel personal. I removed the artist from my socials November 1st. Below is the inflammatory message they sent my partner a day later on November 2nd. Absolutely none of this can be explained by me. I was always honest with the artist, always excited to see their work, and honestly felt lucky to be so closely associated with them through my partner. If they ever had any sort of ill feelings towards me, it was never brought up with me. And with 200$ spent, I wasn't really sure how to act around them. After sending the message above to my partner, they blocked him, making this a very odd personal attack. I was never refunded anything. And he lost a good friend in his attempt to mediate. Beware this artist.
  3. More updates on the commissioning process: So now I just need to see if I can start this process on October 1 which is the deadline we agreed upon for the refund, or August 1, which is the deadline I provided for the suit. She has already told me flat out that she will not refund me by October. Then she later says I need to give her the benefit of the doubt? Either way, I've reported her as a scammer both to the BBB and also to the FTC. I dunno if this is a hot take but if you can't reasonably fit in time to work on fursuits, then maybe don't create a business making fursuits, taking people's money and then walking away with it, and then asking people to accommodate you for years because you're holding their money hostage. Then when people get fed up with the lack of communication, the obvious lack of work ethic, care about what they're doing, and non-stop excuses, then I'm being too aggressive and I'm wasting HER time.
  4. I was only made aware of this post today and am making a timely reply. A few things I would like to highlight: The advertisement on Twitter made warranties as to features and of suitability of purpose for people with heads under a 25" circumference. It was never sold "as is." The partial suit in question breached all three, and therefore it is reasonable to expect a return. After Sarahcat refused the return, I directed Alexander to dispute the transactions during a teleconference with himself and his attorney. The merchandise remains at the address to which it was sent. It remains unused, unaltered, and in new condition. I consider the merchandise to have reverted to Sarahcat's ownership as soon as the refunds hit Alexander's credit card. Soon after I was reimbursed. After the dispute, we refrained from shipping the fursuit back to the shipping address because we were not sure what to do. I have never been a party to a credit card dispute, so I delegated the matter to Alexander since it was his card. Instead, we were awaiting instructions from Sarahcat, PayPal, or his bank on how and when to return it. We received no such instructions between the resolution of the credit card dispute and now either via... postal mail at the address to which it was sent, e-mail to the PayPal account's address, or e-mail to my personal address where I initially requested the refund and also requested further correspondence be directed. The Terms of Service on Sarahcat's website ( https://archive.is/MWrv3 )as of 3 May were updated on 13 March 2021, well after the dispute. However, these Terms of Service are moot first because I never agreed to them, and also as mentioned elsewhere in this thread, they did not cover pre-made fursuits. I would never agree to purchase anything this expensive sight unseen without the option to return. To my knowledge, there was no police report or other statement made under penalty of perjury. Given the magnitude of the transaction, I would expect that one was filed. I believe that Sarahcat did not file one because the resolution would not have been the one she wanted. The reason I have not been more proactive about this matter is because of the acrimony that this has caused, and because of my own inexperience dealing with these matters. I feared that pleading my case would only exacerbate this temper tantrum which I now describe: Sarahcat has accused me of a felony (grand theft) in front of an audience of over 10,000 people. She has incited people to harass me across various social media, including Twitter, Telegram, and FurAffinity. She has dissuaded artists from accepting my commissions. Therefore, I refrained from addressing this until today when someone sent a note threatening to abuse my intellectual property. I continue to await instructions to affect the fursuit's return. I am out of the country right now but when I am back, I am happy to act on them provided that Sarahcat ceases this prolonged harassment campaign and is willing to publicise the resolution of this matter. I have sent an e-mail to Sarahcat with an offer to this effect.
  5. In July of 2017 I attempted to purchase a fursuit from Lucky Gum Fursuits (see originalpurchase1edited.png and originalpurchase2edited.png). After a few years of waiting I asked for the refund that was promised in their terms of service. The buyer agreed to the refund and promised to pay me back every month until I got $1515 promised to me (see promisedrefund1edited.png and promisedrefund2edited.png). However I have not received any of the payments. I have made several attempts to contact the buyer again to work with them personally on how to best resolve the issue (see twittercommunication.png and attemptedfurthercommunicationyahooedited.png) but they have yet to contact me back.
  6. I first contacted Hawk on April 25, 2020 through instagram. I received a quote of $1050 (+$50 shipping) on the same day. Commissions were advertised to open on July 1st, so when that day came around I went ahead to request a slot. They did not reply for 5 days (they usually didn't take more than a day to respond), so I emailed them instead. I got a reply in about 6 hours saying that they weren’t very active on insta due to personal reasons and that I could get a slot. I requested a commission slot on July 5th, 2020. At first, they tried to get me to send through Venmo, but I declined due to lack of buyer protection (thank god). Sorry I couldn't fit their user into this screenshot- the email too long to fit this piece and their user into one screenshot. I got an updated quote of $1200 (+$50 shipping) on July 6, 2020. At time of slot request, I was not first in the queue, so we agreed that I'd pay 30% down ($360) then to save my place, and the other 70% ($840) when I was first in line. I paid the 30% down on July 9th, 2020. After contact via email, replies from Hawk came every 1-4 days. On July 27, 2020, Hawk contacted me to tell me that I was now first in the queue. I paid the remaining 70% on July 28, 2020. After sending the rest of the payment, they confirmed that they'd received it, and said they'd be posting to their instagram, @fluffy.fox.fursuits, in a few days. Their instagram has not posted anything new since April 2020. As seen in the screenshot below, their definition of a late response was 3 days after the money was sent, which would become nothing compared to after this email lol. On their website, it states that the turnaround time for a partials take 6-7 weeks once you're first in the queue, so I expected to see SOME kind of progress within 2.5 months. After seeing no work in progresses and getting no response, I reached out just to check if things were going alright. I'm completely okay with delays, but not with being completely ignored for months. As my buyer protection was nearing its close, I decided to file a paypal dispute on November 23, 2020. By the 27th, they still hadn't replied, so I messaged them through paypal giving them one more chance to respond before I escalated the issue to paypal. After no response, I escalated the issue. Paypal has messaged them but have not received a response as of yet. It's safe to say I'll be getting the money back by default after the unresponsive 10 days are up. Judging by their attempt to get me to pay through venmo, I think this was their plan all along, yet they aren't experienced enough with paypal to know that it has buyer protection. I suspect after their account goes under by the $1.2k they'll suddenly appear and want to chat. This maker had great recent work despite their not-so-great past, and I personally know the person they last made a suit for, which is what made me choose this maker in the first place. Still, even if they decide to fix up their act after losing the money, I wouldn't trust them again, and I'm surely not giving the money back if they ask for a second chance.
  7. Oct. 1st, 2012 at 6:53 PM sharpecostumes WHO: FurryEcho on DA WHERE: http://furryecho.deviantart.com/ , www.furryecho.com WHAT: A set of premade paw pad molds to be used for fursuits http://furryecho.deviantart.com/#/d5akgqi WHEN: August 13th to now PROOF: First contact: http://imageshack.us/a/img195/7961/furryechocontact1.jpg Payment invoice and payment clearing: http://imageshack.us/a/img687/38/furryechopayment.jpg Notes sent in attempt to contact and ultimatum: http://imageshack.us/a/img267/4558/furryechocontact2.jpg EXPLAIN:Had found Echo through a group upon DA. I had seen she was selling paw pad molds and liked the overall shape and promptly commented on her posting about acquiring a pair of them for purchase. Her responses were quick and within the day she had sent an invoice for the payment. Upon opening the invoice I noticed that there was only an option to pay via an e-check. I paid and sent her a note letting her know. She acknowledged and a day later I saw the check had cleared, of which I noted her once more to let her know. She had comments left upon her main page from previous people receiving their packages and none that had not as of yet so I did not worry. Almost a month went by and I did not hear a response from her nor did I receive the molds. I noted her in inquiry of the package and sent her my address once more in case there was any difficulty. I had seen she checked her DA daily so felt that she would see it. I found her website and had sent her an inquiry very similar to the first note but no copy was sent to my email to post here. A few days went by and I waited for a response and checked my notes previously, seeing as none were responded to although she continued to be actively checking her DA. I checked Paypal to see how many days left were upon the purchase and I sent her one last note requesting a response or a refund, trying to be polite and straight forward. I gave her one week to respond. Today is the week deadline and I still have yet to receive a response, both notes are still unread. I have contacted paypal and opened a dispute in hopes to get the refund. I dislike having to resort to such actions like this and would like to send a positive note for her out as she has some very neat products to offer, but wish to warn future customers that they may send a payment and not receive their item or a response. :::Edit::: Paypal voted in my favor and refunded the cash paid to her. Just checking her DA I can still see she's on it daily and all notes are still unread. I would say case closed as I did receive a refund via Paypal but would hesitate those wishing products from her . I still hope this to be a fluke and all future clients are satisfied.
  8. I am so sorry for those who have been scammed and ripped off by FoxyFluffStudios, i'll admit, i'm so lucky that I listened to my gut, and I looked their username up, because not only did I find this amazing thread that consists of lots of information about this user, but they also just attempted to scam me out of $20 on YCH.Commishes, i'll explain my story. So I am a artist who uses DA, Furaffinty, and YCH.Commishes, which I use YCH.Commishes to sell YCH's, Adopts, Custom Designs, ETC, and FoxyFluffStudios auto-purchased a custom design from me, and naturally I became excited, and I had messaged them, and they gave me their paypal information, along with what they wanted, and as I was lining the artwork they wanted, I had noticed that they were acting quite odd and somewhat suspicious, for instance, when I asked for the money, they replied with "I'll be sending it shortly!", and I never received it, and when I tried to get a hold of them, they would just disappear, and they didn't reply to me after a few days later, and last but not least, every time I brought up the money, they would either never reply, or attempt to change the subject. Which at this point, that's when I began to think that something was wrong and something wasn't right, so I did some digging on their YCH.Commishes profile, and I didn't find anything, so I looked their name up, and well... that's why i'm here, because at first I thought I was being paranoid or crazy even, but luckily i'm not the only one who's experienced these things, it puts me at ease, but unfortunately I did waste 2 whole days on making this user artwork, but i'll try to make a positive a negative, and i'll see if I can sell it off somehow.
  9. August 25, 2018 I commissioned Blix/Fuzzworks for a custom dildo of my design. I paid them $100 to start it; $70 for a 3D computer model and $30 for the clay. They paid another artist the $70 to throw together the 3D model of the dildo. I never received those files. He quickly started to 3D print the dildo. Then he started sanding and priming it for dipping in a mold maker. He told me on September 19, 2018 that he'll need another payment installation to buy the silicones. I told him "okay". Then he offered me a business proposition with my design. The last I heard anything from him was February 11, 2019. I know he is active. He is producing fursuits. My buddy is waiting on eye molds from him, and he spoke with them on telegram. September 7, 2020, I asked if I could just have the sculpt he made. I can find someone else to finish it. I just don't want him having my design in his possession. I'm getting worried that he's going to sell my design. That really upsets me. I worked hard on that design.
  10. Hi there! My auction listings state in the website's refund policy "no refunds," I already have a warning in all caps at the beginning of the descriptions of my auctions about this sort of thing. I have been selling fursuits for 10 years. This is the first time I have had someone attempt something like this on a pre-made item (6 years ago on a previous beware, a commission). It's not that frequent. People typically know better. It is an unfortunate learning experience, but it is impossible to outright avoid people with shady intentions. As per my TOS I only conduct business for commissions over email, although this is not a commission the client initially contacted me through Telegram about buying the suit but refused to do business over email claiming Telegram (as you can tell that was a lie). There really is not much I can do about it in this situation, it is in the past, and I have already started drilling this into current client's heads since some people claim they don't receive emails or prefer Telegram or Twitter.
  11. I feel i should do this after urging from an artist friend. early this year before a friends birthday i commissioned SugarPup on telegram from a local group chat. the art piece i ordered was something i dont believe was very much but it was 3 characters in a small shaded piece sitting together. thinking hey life gets busy and as an artist it would be valid to have a que for art i asked if they did indeed have one which you can see at the bottom of this post. At the price i have paid it was said to be at $45 but i did the transfer as friends and family since it wouldn't need them to pay for the full payment as such it came out at $46.61. since this is a decent chunk of change as at this point life had some curveballs and i lost my job i was a little more on edge with anything i spent money on as of this month, (july) there hasnt been any progress on the art piece to my knowledge and after multiple conversations spanning months to date usually simple things like. "hey hows things going with the art piece?'" but being a trusting person i am not sure how much of her replies have been valid with irl things happening alot to herself and her dogs they own so i gave them more time. at first it was a simple 2 month delay and i checked in in march. but as of now in july currently the 26 at time of posting i havent heard back from her and her telegram nickname has changed and the group we shared at one point she is no longer in so im not entirely sure if she is ghosting me or if something else has come up hence why this is a caution. granted ive been lucky and had an artist take a while due to other circumstances.,I cant go into who but it took over a year but i did finally get the piece and some extra material as compensation for the delay. i currently have no way of knowing if SugarPup has done any work on my commision to date or if she will ever finish or send it forward as she still has no art que to my knowledge and i cannot get ahold of the artist via any known means i would love to get my money back or get my commision but im not sure what steps to take from here... ;-;
  12. Just as a final update on the matter (hopefully): ex-client stopped harassing us with new accounts and so far we didn’t receive any extra updates on their stories (seems like they set it to private and that’s totally fine by us; in their safe space with the people they trust they can share anything they want. Our problem was with the open-public harassment they were doing). For future reference, as for this specific situation we had never terminated a commission on this stage of development before. We try our best to provide a good experience for our clients, but we’re very strict with our TOS. Since the beginning this negotiation was walking the line of us being too soft with our own terms (trying to be sensible with the client and at the moment thinking the project would be good portfolio material so it was worth being more flexible), and in the end we got the raw side of the deal. Since we’re a new studio not much can be found of us online at the moment, sadly. As the brand our opinions on the matter might be taken less earnestly by people who do’t know us or our service, and for that we welcome anyone to ask our clients directly how the experience of working with us was. Most of them are tagged on our IG posts (of course, respecting their privacy and space). We thank you all for your time and attention on this matter and from this entire situation we plan on changing a few things on our TOS and procedures from Artistic Liberty in the future to prevent this kind of stuff from happening again [we’ll share here so other makers can have this testimonial to refer to if they want]: ▫️We’ll add a more detailed clause on cancellations // terminations on these designs made by us to prevent further claim discussions about this. ▫️The cancellation from our side will be more explained since for us Artistic Liberty slots are pick with the main objective of being a fun project and a good portfolio material. If during negotiations the client requests changes that make the project less interesting from production we’ll reserve ourselves to terminate the quote. We’ll also make it clear that on Regular Commissions the client has all the freedom in the world to request any changes desired, to request a character to be created from 0 and pay for that kind of service accordingly (our Artist Liberty services are way cheaper than regular commissions for that reason, and we plan on letting this more clear on the TOS too). ▫️We’ll stop being way too reasonable with clients that send a quote request for this kind of project without having the money to pay upfront the initial nonrefundable 30% of the commission price. Most of the cases of clients that stole our art were from people who didn’t have the money upfront to pay but wanted to move forward with the commission anyway, under their word of paying us in the future. We trust our clients until being scammed, and for that reason we plan on protecting ourselves more from that kind of situation. ▫️We will request an ID from now on after the quote is analyzed and approved. Working overseas might making check those IDs more difficult but it’s better than having this kind of headache again in the future. ▫️Clarify even more that designs created during quote or during commission process are property of the studio until payment is complete and no designs can be claimed on cancellations // terminations. We’ll be stricter with also the use of unpaid claimed designs to be made into fursuits by other makers (that didn’t happen before, but better safe than sorry). ▫️Making sure to attach a PDF version of our TOS in the quote confirmation email and ask the client to read and confirm agreement again before sending the invoice for the project. ▫️Proofreading all the TOS with English native speakers to make the terms as clear as possible for future clients (as it is right now it was only proofread by Brazilian translators). We welcome you and thank you in advance in helping us with your suggestions on this TOS changes, and we plan on posting a more detailed text on the forums, but feel free to PM/email us suggestions or corrections, we don’t want to flood this beware with further replies that are not direct related to the subject.
  13. Update: After SnS hasn't been responding to me, I decided to make a tweet about her, which called out her business (I used her real name in the second tweet about her, so the "blur" in the fifth photo was from the original tweet). She FINALLY responds to me. She decided to send me a partial refund for the troubles. She said that she wasn't able to go to her studio because her leasing manager wouldn't allow her to go back and pick up the suit (due to the stay at home order). She had to make an "appointment" to pick up the suit. I found this weird, because I sent stuff to studio, and it was just an apartment (or it could really be a studio, but I doubt it because she had pictures of her boyfriend in the studio with her, and I'm under the impression that he doesn't contribute to fursuits because she never mentioned him helping with suits). I'm not going to make assumptions, but I just thought that it was a little fishy that she was "kicked out" and had to make an appointment for a (non-essential) business necessity. She was able to pick it up on May 8th, but wasn't able to get it shipped that day. She sent it the next day, but never gave me the tracking number. I asked for the tracking information, and she said that she sent it out a couple days ago. She took an image of the postage for me, and got me a tracking link, but never sent it to me until AFTER I asked her if she shipped it out. She still didn't send a refund. I received the suit, made a video unboxing it, and I noticed issues with the suit. First issue: She acknowledged that she was going to line up the colors with the head and the bodysuit, but they didn't line up (luckily, the colors matched). It's almost as if she didn't know how far that the colors were supposed to go down because it looks like they would've lined up if the head's fabric would've went down further along my chest. However, I suppose that it just kind of looks like "extra chest fluff". It's like an illusion, almost (if that makes sense). It's no big deal, because people will probably not notice it. Second issue: The tail was crooked. She made a free tail for me, and I never knew about it until I unboxed the suit. It skews to the left when it goes down towards the tip. For the third issue, the hand paws have a "black outline" that wraps around the forearm. This is mainly meant to prevent it from sliding. However, this is fur on top of fur. It's going to slide no matter what. She used black instead of white, and because of this, it makes it VERY visible to see whenever the paws are not being tucked in. This is a poor image, but you can still see it: For the fourth, and final issue, I feel like this is the biggest issue of them all. The fabric on the bodysuit as a weird "flap" which looks like it's supposed to cover the feet. I can see why she wanted to do this, but it's poorly executed. When I was wearing this suit for the first time, I thought that there was supposed to be a zipper on the back to "close a gap" behind the legs so that this wouldn't be visible. There's not. Because of this, depending on how I stand or position myself, the flaps around the feet can get bunched up and look really bad for photos (like the previous photo). It looks fine in this picture: But in this picture... You can see that the feet got bunched up. It even looks like a plantigrade suit in this picture. The padding for the digitigrade suit is sewn-in, so that means it will be MUCH harder to clean when I wash it someday. You can even see that "black" part of hand paw in my left arm in the previous picture. She finally sent me the refund, about a week after I received the bodysuit. I am going to be spending the refund money on repairs with the suit. So I will likely end up spending $150-$200 on these repairs and fixes. There was one other minor edit which I needed to the bodysuit, which was extending the midtone colors further behind the suit (the colors between the blue and white on the arms and legs). However, It's such a minor detail that almost every artist misses this detail when I order a commission. Therefore, that is the end of me having to deal with SnS fursuits.
  14. I was looking around for a new fursuit bodysuit to order, since I was heavily dissatisfied with my current fursuit quality. A friend of mine recommended that I went to Sugar 'n Spice, since CorpseCat (the maker) was hosting a tax return sale, and was offering a bodysuit (only) for $950. I sent her a message, and this is how it started off. I sent her a full down-payment, the DTD, and even the fur colors that match the rest of my fursuit, all the next day. I sent her a reference, as well as a very length description. She said that she totally understood, so I assumed that this was going to be a good commission. I asked when the bodysuit was going to be done, and she said that it was going to be done around MFF of 2019 or sooner. She promised that progress photos were going to be included. I asked for my fur samples back that I sent her (so that I could send them off to another maker that was going to make my new fursuit head). I gave her my address but she never sent them back. On 8/31/2019, she said that she was almost done with the bodysuit. She never sent a single progress photo. She is also claiming that the fur colors are not exact to the ones that I sent her, but they are incredibly close... Lots of nudging later, still nothing. She claimed that her boyfriend has been in the hospital, and sent a picture (cropped out the picture for privacy). She has made plenty, plenty, plenty of excuses in the past about her health in the past (you can find them in almost any beware about her). 1-2 months before the deadline, and I asked her yet again if the bodysuit was on-track to being completed on-time. Her responses are predictable: Lots and lots and lots of asking to try and get ANY kind of photos from her. She brings up another health excuse with herself (which, as fake as it seems, I'm still censoring it for privacy reasons). At the bottom of the next screenshot is when the bodysuit is supposed to be done. No photos were sent. She brought up that the bodysuit wasn't going to work with my current fursuit paws and feet. She offered to make me free paws and feet, at the expense of delaying the TAT more. I asked later how long that it would be delayed, and she said that it could take another month. I was fine with that, but I asked for progress photos again while I had her attention. Guess what? Another medical excuse. I eventually lost it at this point. About a month later, I still received ZERO photos and ZERO updates about the suit being made. I looked at her WIP Telegram channel, and I didn't see any photos of my suit being in there. I called her out in this next screenshot, and this is when I began to lose it. She said that she was going to send photos, but once again, nothing. At the bottom, when I said that I was going to start taking action, that's when I decided to write a script for the YouTube video (at the top of the post) that was going to call her out and her poor business practices: I asked for her response one last time before making a video about her. She said that it's prepared to get shipped out, but has NEVER sent me a single progress photo: She finally sends photos on February 11th. She admitted that she ignored my reference in order to make the hip markings look more visible. I corrected her, and she said that she was going to fix it. I resent her the reference to show her how the hip markings are supposed to look: They are three fingernail-looking markings that are on each side of the waist. She made the markings go completely around the back. I asked how long that it was going to take to get the markings fixed. She said Friday (so three days at the time) until they were going to be fixed. I asked her for photos before she sends them out, and she said that she was going to send them when she gets to her office. Nothing happened. I asked again, she brings up another fake health excuse. She later sent me an image of the hip markings without any changes, and she said that she was confused about what was wrong about it. She waited over a month before telling me this, even though she said that she knew what she had to do, and that she was going to take three days to fix it: In this next screenshot, this was the time where I finally uploaded the video that I warned her about. I was going to give her a last chance before posting it. This is the last time that I've heard from her. I'm assuming it's because of the COVID-19 pandemic, but either way, her Telegram said that she hasn't been online within a week. She promised that she was going to send it out, and I never gave her my address until I saw the final product: This is the last that I have heard from her. I got into contact with PayPal, and they said that it's been past 180 days, and they cannot do anything about this situation. I paid CorpseCat through a bank account that I closed in the past. I got in-contact with this bank yesterday (4/21/2020), and they said that they can't do anything about the transaction because my account has been closed for so long. I am $950 poorer with nothing to show for it. I attempted contact with her multiple times, and nothing has been happening since then. When I created this thread, it showed that she was seen last within a week. Since I updated these new screenshots, it now shows that she's been seen recently. Meaning that she has been online but hasn't read my messages. I warn/advise everyone to stay away from this maker. There are four bewares about her on the first page of Google when you type "sugar n spice fursuits". This fursuit maker is unbelievably toxic, and I do not want anyone to order from her, either. It was partially my fault for not doing my research before ordering from her, so therefore, I want to make sure that nobody else does the same. DO NOT ORDER FROM SUGAR 'N SPICE!
  15. @Sivi yeah, and I can’t tell if they’ve seen my messages either. If I ever get the art, I’ll update or resolve this, but I doubt that’ll happen. I’m “lucky” that I only got a chibi because I can only imagine how much more I’d be annoyed if it was for the price of their fullbodies. I feel kind of dumb that I was too passive for too long, but I don’t think I could have predicted this would happen- I tend to see the best in people. Now that you mentioned the rabbit thing… that is really weird. I hadn’t thought of how strange that was. They were able to message me without the cable, so I’m sure they could have made some post? Their post said they were stressed with college but that was not what they told me. To be fair, I think both played a part because they at least sent a pic of the gnawed on cords.
  16. There are plenty of bewares on Twitter pointing to this person owing thousands of dollars in various art forms, mostly fursuits, and then they have the gall to police other artists on their work ethics. Stay aware of when your PayPal claims window runs out, I have a feeling your piece might never be finished.
  17. ZappBEAST / Azoth is an artist/fursuit maker i had found on twitter. I had saw them Post up a YCH on twitter and his instructions were to DM him. I don't know how long this person's Commission queue was, and i was never given a trello so i could never see. On the 18th the artist posted more YCHs on their twitter and also explained that their ipad had broken, which is why they needed to open more slots. I offered to help but there was misunderstanding in price for the YCH so we just ended up talking about his ipad/tablet situation. About two weeks later on the 31st, he also mentioned hes having problems with clients for fursuits. At the time i tried to empathize with them, but looking back at it now, it seemes like another excuse for a delay. A whole month passes, with promises of starting my commission soon, and then another whole month passes before work actually begins on the piece. All of this while his twitter and telegram group gets tons of posts with personal art and more YCH slots. while he provided sufficient updates and stuff at the time, another two weeks had gone by and more personal art and other commissions were finished before me. While nothing wrong has been inherently done, and a lot of stuff has been thrown his way, a lot of his practices are very suspicious and their workflow seems chaotic at best, and their return time also seems really bizarre. I dont think ill commission this person again, especially for the price and even if its really good art.
  18. Originally submitting commission over a year ago. Initially Artararam responded rather quickly and professionally, they were highly recommend by a friend so I submitted full payment upfront as opposed to the half now half after fulfilment I normally follow for unfamiliar artists. (I really need to stick to that more.) Some thumbnails were drawn and things were going well, but then the first delay happened. The Artararam stoped sending updates or responding to my messages for a month, even though I could see they were being read. That on its own is poor form, but they did eventually respond. Things went well if not slow for a little while after that, but then it happened again for another month, same cycle. They eventually came back for a short time with the excuse of a broken laptop. (Even though throughout that time they did show to be online in Telegram and never once updated me on their status.) I brushed it aside as these things happen, and some progress was again made. (The first half of my commission was more or less brought to flat colour with the shading and detailing left untouched.) But then it happened again, this time for even longer. Same deal, they were online often, changing their profile picture a few times, but complete radio silence. By that time between the slow progress and large moments of MIA it was getting close to a year since my original order was processed. Finally they messaged back saying they were sorry for the delay, while not really answering why they were gone but making some vague excuse about having to leave the country and cutting off communication to everyone they knew. I once again asked them to finish the shading and details on the part of my commission they had been working on, then send me a high res transparent copy. (As of writing, I have not once gotten a full res or transparent copy of any progress points across my entire commission. Only Telegrams poorly compressed previews...) They said they would that evening. It has now been another three months without any word from them, and yet they are often online and have again been updating their profile image. Twice over the last year+ I have offered taking partial refund if they simply did not have the time or ability to finish my commission, but no response to my offers was ever made. I would say I have gotten roughly 60-70% of what I paid for over the course of over a year with multiple months of silence in-between, and from what I can tell I've been lucky. Looking over their Furaffinity, it sounds like multiple customers have received even less progress than me. Artararam did release a statement over three months ago at the time of writing that had an explanation and a promise of commission fulfilment, but I tend to be sceptical. Artararam has repeatedly disappeared for months at a time over the last year+ with multiple excuses being given, the latest of which imply legal troubles, however all thought those times of ~"having to cut off communication form even [their] closest friends~" (loosely quoted), they have been actively online and speaking to others on Telegram, as well as taking new commissions from others. I want to have sympathy but this feels like a cry wolf case and the lack of communication despite seeing my message and being able to respond even with just a few words along with a poor track record and other inconsistencies to their excuses leaves me feeling as though they are not trustworthy with potential customers commission money. An acceptable resolution would be either for my commission to be fully completed and delivered (along with her other unfinished customers) and an explanation provided as well as them closing their commissions untill they are able to reliably bring them to fulfilment. Alternatively I would want to see a full refund given to all those affected. Either of these would go a long way to restoring good faith. (P.S. for review team: I have included real names due to them being not only publicly available but also it appearing that the artist in question takes commissions under their real name at times and not just a username. I can censor if this is not acceptable, but from what I've read it seems to be allowed under these circumstances.)
  19. armaina

    Space Meme

    the person in question used the name spacemuttt on most services http://web.archive.org/web/20181124015225/https://www.furaffinity.net/user/spacemuttt/ Their account is deactivated so all that's left is the archive from 2018, you can see they at one point advertised fursuits on FA They also had a Deviantart, Twitter, Weasyl, Ink Bunny, and Instagram under the same name, some of those accounts no longer exist. But Spacemuttt was the name they used for accounts, not space meme. And most of those accounts appear abandoned.
  20. This whole thing has been a mess and an absolutely frustrating read. You need to inform your clients when you've worked on something if they've not heard from you. I find it suspect that the piece is suddenly ~mysteriously being worked on~ after 4 months of silence just to guilt you into rescinding your refund request. (and as far as I can tell, no proof of such work was ever shown to the client) The only work done at all was after the commission was changed to stickers. As for the sticker work itself, I think the work is on par with the rest of the artist's work, I don't really get the impression it was rushed so much. As for the hugs sticker, I think it's less that it was rushed and more that the artist just wasn't skilled in foreshortening like that. But I think the fingers still could have been adjusted slightly to look more conical instead of rounded. None of the changes you requested were unreasonable, and I find it really odd that they were so reluctant to add any sort of boarder themselves and instead shame you for requesting such a border. Did they just expect you to use the stickers with the solid color background? That's not typical telegram sticker format and it's really just not great looking for that. Like geeze I'd just add the border for the client myself. You had been completely reasonable and polite the whole way through, this didn't have to turn out the way it did. Either refunding from the very beginning or just doing the minor adjustments on the stickers. There was nothing about your conduct that there was to be a 'beware' about, and the refund and public release of the stickers is incredibly petty. That's a 100+ deep queue, along with 2 fursuits and it's not even small things, a lot of those are ref sheets, full bodies, an 'art slave' commission which typically I find those are a lot of work. I also find a policy of only 75% refund when it's been less than 6 months, even if no work has been done at all, completely inappropriate when the queue is that bad. That's a policy you have for fursuits because of supply purchases, not for illustrations and waiting on something that already is going to have an absurd wait time. As if their conduct here wasn't bad enough, that queue alone would stop me from doing business with them. 😕
  21. I won an auction for a Noivern fursuit a while back, and before I made my bid, I asked if the suit could be altered up a little to fit my size. She agreed. After winning the auction, I agreed to pay the extra charge, and I added her personal account on Facebook. Fast-forward to May 2016. I asked about updates, and there wasn't anything to show for. Fast forward two years, I asked again, and she claimed that her suit was lost in a move, and would have to remake it. Fast forward again, after more occasional and unsuccessful attempts at getting an update, this was the last correspondence where she had actually replied, which was on Discord. There has been no communication from her ever since that one message. I honestly should've made a post like this years ago, but what's done is done. And during this entire, years-long ordeal, she had continued to complete other projects, including other fursuits. I hope that this post serves to help people not go through what I went through.
  22. In April of 2019 I purchased a $60 YCH from AbigailDS with a week or two turn around time expected as that what their listing promised. I got a fairly quick wip from them and was super excited to get my finished work. A month went by with no communication so I was unsure if what I saw was my final art so I messaged them and asked and was told the file was on another computer and they couldn't work on it, they'd work later. Another month, no contact from them, I inquire again. They say sorry again, they gotta add some background and effects and will send it. ANOTHER MONTH. I message again this time they say they were out of the country and will resolve my issue soon. I try to press for details, a deadline. They say they will try to get it to me in a few days. It's then I notice a lot of comments on their profile from others who are owed art and haven't gotten it yet (the only thing I don't have ss of before they deleted it). At this point I can't even get a paypal refund because it's beyond the time frame. I've come to realize I'm not going to get my finished art, I'm lucky I even have half way finished art. Some people have nothing right now. They are now deleting all comments on their profile of anyone complaining. They have deleted their journal postings saying sorry about owing art because people are complaining. They say they had a problem where they offered a lot of art and took a lot of money then had an art block. That everyone is refusing art and wants their money back but they don't have the money because they are helping a sick relative. Yet they are continuing to post up a new YCH and take new art. They've even posted new art. Yet I've waited since April for mine and there are others who've been waiting a three or more months still also. They tried to lecture me in their now deleted journal about me making up my mind if I wanted art or a refund which I can't lie really kinda irritated me. I wanted my art which I paid for. That's why I bought it. But as I kept getting false promises I just figured I'd have to start demanding a refund. But I did again, let them know in a message that I do want my art and if they can complete it I would really much rather just have that and be done with it. The images are my paypal payment & my personal messages. ramaloki is myself on FA which is why I did not block out that name in the images. I am ok with my name being shown.
  23. Until something is done to protect people who pay for fursuits, this will always happen. There is too much power in the hands of the suit makers and this just opens the way up to scammers. Paying over 3000$ upfront for something and having a no-refund policy slammed in your face is disgusting. I get that this person didn't nessaserily have a no-refund policy, but you never really got a refund anyway. This is why from now on I'll be paying the whole amount at once through goods and services, and if progress isn't made within the PayPal deadline for a refund, I'll be making a claim. Been scammed way to often by fursuit makers, and something needs to be done. Cost of the materials up front, payment on completion. That's how it should be. I'm sorry you had so much trouble. Some Fursuit makers, new and old, seem to be getting way too greedy and taking way more orders than they can handle. Because fursuits take way to long to make after payment, PayPal will not cover the refund because "too much time has passed" this really has to be addressed somehow.
  24. Mar. 2nd, 2012 at 11:43 PM poizenkat WHO: Falvie WHERE: http://www.furaffinity.net/user/falvie WHAT: Valentines day single character commission for my partner, Thornbeast WHEN: February 11th, it was agreed to be finished the day before valentines day. Was instead finished March 1st. PROOF: http://i.imgur.com/NiY8O.png EXPLAIN: She posted a journal about couples commissions. I asked in note about a private commission with a single character to be done the same day as the valentines day commissions, as it was a gift for my partner for valentines day. She accepted and we both agreed to payment at completion. I decided to ask her to say it was from my second account, which is linked to my partner's commissions account http://i.imgur.com/bJy4V.png then she had told me that she would finish it the next day instead. The day came and passed with no acknowledgement from Falvie, so i proceeded to ask her about it a bit later http://i.imgur.com/cPex3.png That was fine, she seemed really sweet for a while. I was a bit frustrated, but it was okay with me.... Then comes her posting a journal for a stream. She said that she will finish some owed commissions and be TAKING ON MORE on the stream http://i.imgur.com/pK918.jpg . Ended up with her seeming to not really finish many if any of the outstanding commissions and to just be taking more and more money from others. I asked her if she would be finishing my commission as she had said she would, and while complaining about it being late and saying how tired she was... she ended up sketching it. I had asked at this point for her to instead do the Spring form of this character instead of the winter form; http://www.furaffinity.net/view/6921917/ she agreed and said she would do that in the coloring stages. The next day she streamed and said that she will only finish outstanding commissions if they get ANOTHER slot IN STREAM. http://i.imgur.com/nKMLO.png so I had to chase her for a slot, and I was quite lucky to get one too since she's usually hard to catch a slot from. Sadly my laptop has been having issues so I couldnt cap everything, but whenever I would ask for a correction she would say she would do it and NOT do it or she would complain. My partner sent the payment for me, as I was having paypal issues. I can get a screencap when she is around if anyone would like. I asked her to fix the colors on the character and make them more gray, she complained and said that she would do it later and that it should be close enough now anyhow (its supposed to be a very dulled down character in general). I also asked her to make the gradients less smooth and kind of spiked out like in the reference. She agreed, but never fixed it. Edit: These markings were quite clear on the reference I had given her in the note at the beginning of the commission. The things were what she had missed, and not a change that I had neglected to tell her. These things were not mentioned until she had been coloring them, as they were color related and I could not have anticipated her skipping over them. As well as that, the change from winter to spring form (adding the vines and flowers) were made at the beginning of the commission around the time she had begun the sketching stage if not before /Edit I then asked her if it was possible to make the eyes a bit more orange and she complained and refused to do that as well. I also asked her to fix the face markings and she replied with this; http://i.imgur.com/7MYN3.png since I was getting fed up and did not want to deal with her anymore, I decided to play along. I found this extremely rude, however. She also rushed when fixing it and it shows in the piece. http://i.imgur.com/lk7c3.png She ended up forgetting the vines and flowers on the character. This she decided to make up for with a quick sketch instead of fixing it (I would have rather she fixed it, however.) http://i.imgur.com/Lddw1.png either way, I do appreciate the gesture and was happy that she made up for the mistake. As she was drawing the sketch, someone had asked her about their commission. Falvie was EXTREMELY rude to her. I can provide screenshots if they are wanted, but this is for that commissioner to post and not me. Hopefully her entry will be accepted soon, because I was horrified at Falvie's behavior. She had basically said that she knew she was unprofessional and did not care that she would lose customers for it. She did not seem to care at all about the people whom paid her or will be paying her to do her job and called the user a scammer for being disappointed for waiting so long. This was as she was streaming for me, so it was extremely uncomfortable to be caught in the argument. (Edit: http://artists-beware.livejournal.com/574006.html ) Finally everything was done and the image was posted. I was happy with the picture (other than the rushed fixing of the face markings), and actually still find it beautifully done regardless of the problems i have had with her. I had thought that I was done with her at that point. Someone called the character male in the picture and I corrected them happily. No problem, it happens all the time right? Someone else then said that falvie makes "the weirdest shit look awesome" so I replied saying something similar to "Well, I think Thorn is always awesome 8P" And then... when I looked to see the picture again I realized that Falvie had hidden all comments I left (even me complimenting the artwork) and said to the second person i mentioned, "Nevermind them. I have to make things look awesome, otherwise it wouldnt be fun!" or something similar to that. I asked her why she had hidden my comments, as they were not hostile or anything (maybe one could be taken as such, but the others?) and she deleted the submission. In my confusion I asked her why she deleted it on her page and had said that if I had done anything to anger her then perhaps it would be okay for her to repost it at least for my partner's sake? a few minutes later my partner went on Falvie's page to see this; http://i.imgur.com/yNLc1.png with the link to this; http://i.imgur.com/b62gN.png I was confused and insulted that she would do such a thing, but I had hoped it was a coincidence. I commented again after she had stopped spamming her page, because I had just wanted an answer to my question. She then proceeded to spam her page AGAIN as seen here; http://i.imgur.com/7m7cu.png and then she posted a journal soon after. I dont know if this is a coincidence, but it was RIGHT after, so it is possible it has to do with me. If it does not, then I apologize for assuming; http://i.imgur.com/Ouba7.png (Edit: yes, this does have nothing to do with me. My apologies.) Here are some other relevant journals I have screencapped; http://i.imgur.com/Zkf9k.png Edit: for clarification's sake, she OFFERED the commissions to be done the day before valentines day. This is evidenced in one of the journals in the link directly above. I was told to note her, as this was supposed to be a private commission. As well as that, Thornbeast's reference sheet very clearly showed the cheek markings as linked above where it was mentioned. Edit: She posted a public apology...saying that I hurt her and could have dealt with this privately. If this were possible then she would have replied to my question and not blocked me (as I see I am blocked now.) I cannot accept such an insincere apology as this. Instead of apologizing, she had "called me out" on "hurting" her instead of apologizing. Not only were both my accounts blocked, by my partner was blocked as well. Edit: As I am blocked by Falvie, I would like to apologize to her here. Though you have made some terrible decisions (in my personal opinion) you do not deserve the harassment you are getting. I sincerely apologize for the troubles and harassment this has caused. I would also like to apologize for being a demanding customer. Saying no would have been okay with me. It may have annoyed me a bit, but being a traditional artist I understand how hard it is to correct some things. I did not mean for this to happen, as all I was doing was leaving a "negative review" of sorts. I had no idea that this would blow up into the mess it is. I am very sorry. All in all, this artist has a lot of potential as a commission artist. She has lots of talent and can finish art in good time when she actually gets to doing it. Problem is, she has a terrible attitude and I wouldnt recommend commissioning her outside of quick IN STREAM commissions or for any complicated characters that will have things that may need correcting. I am happy with the art she had given me, but not the missed deadlines and general unprofessional attitude as well as complete disregard for paying customers. I apologize if anything is confusing or horribly misworded.
  25. @Lemonbrat This is... Insane. If you were uncomfortable making the suit without a DTD, you should've cancelled the commission. Several things needed to be reworked because they were done incorrectly in the first place. The head was CLEARLY A MOUSE. This character is a cat. The first tail was way too thick for a cat. You have made tons of cat fursuits. None of their tails look like that first one you provided. The final product has atrocious sewing. Forget the wrinkles. Look at the seams. The tail attachment IS messed up. Those are the marks of someone who didn't know what they were doing and tried to over-correct when they should've just started over. I've made those same mistakes. You do make good suits. You make tons of feline suits even. This suit is nothing like those previous suits, and even if the customer isn't blameless, this suit is absolutely not worth what OP paid. Someone(s) on your team messed up, and you should have had some sort of oversight to prevent giving photos of this "finalized" suit. Even if the commissioner was a total [newbie], this fursuit should've never seen the light of day in this condition. I can't believe you're doubling down on it. It is absolutely nothing like the quality you usually offer.
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