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  1. May. 1st, 2012 at 3:10 AM fenrirs_child WHO: Flarveon WHERE: http://www.furaffinity.net/user/flarveon/ but purchase happened on FursuitAuctions here on LJ WHAT: Fur purchase WHEN: Purchased March 9th/10th, Paypal forced refund went through yesterday. PROOF: Purchased from this posting: http://fursuitauctions.livejournal.com/2417221.html (post is too long to capture on my computer, but here is my purchase agreement http://img684.imageshack.us/img684/2488/tneonorange001129.png ) Paypal record (including forced refund) http://img210.imageshack.us/img210/9485/flarveonpaypalredacted.png EXPLAIN: I saw Flarveon's posting on FursuitAuctions for some neat furs from NZ, and I picked a few out and promptly sent payment. Initially, due to the large response, she said she would pick the furs up from the store on Thursday or Friday her time, and mail them out same day or Monday. I didn't hear anything back, so I sent her a message on LJ that I didn't receive a reply to, so I noted her on her FA on the 19th. I got a response back right away, saying she'd been delayed and she'd be going on Wednesday. http://img703.imageshack.us/img703/408/firstnotecolors.png (I am red, she is blue) I believe I went to note her after this time, and her profile said at the top not to note her, so I believe I made a shout instead. I can't seem to find my screencap of the shouts I made though. Well, after I did that she made another posting on fursuitauctions updating everyone that she would be going on Monday http://img209.imageshack.us/img209/7953/fursuitauctions001241.png <-second from bottom post). I didn't hear anything from her, so I commented on that post on the 27th asking for an update. That went ignored. http://fursuitauctions.livejournal.com/2435651.html#comments I also made a shout on her page. I don't have her page, but I do have the reply shouts she made on mine from my control panel http://img834.imageshack.us/img834/1616/usercontrolpanelfuraffi.png So, she said she picked them up, and couldn't get to the post office. Well, didn't hear anything again, so I believe I made another shout, which prompted her to make another post on Fursuitauctions she's going to pick it up on Wednesday http://img209.imageshack.us/img209/7953/fursuitauctions001241.png top post I commented on that post on the 10th asking for an update, no response. On the 11th, I got some shouts saying she had gone to pick up the fur, but there was an earthquake, so she would refund instead and was transferring money to her paypal (as seen in above link of shouts). I didn't hear anything for a few days, and it came to the end of the window for dispute, so I filed for it and sent the rest of the people who had purchased furs on that post a heads up that the dispute window was closing. After myself and another person filed our disputes, she posted this on FursuitAuctions http://img443.imageshack.us/img443/5968/fursuitauctions024900.png so I noted her http://img576.imageshack.us/img576/5913/flarveonnotecolors.png (I'm red, she's blue). She says she will respond asap, but this is the last communication I received at all from her. I gave the dispute 4 days for a response, and I know she had internet because she commented on plenty of stuff in the meantime. I escalated the dispute to a claim, and at no point during the ten day period for seller response did she respond, so Paypal pushed my refund through. I'm grateful for that at least, but this whole ordeal was unpleasant to say the least. Any sort of update had to be prompted by me, sometimes through several methods of communication. I got told at least three different stories about the fur being picked up when it hadn't been, and by not responding in any way to the dispute/claim she made this drag out as long as possible. I'm sympathetic to the earthquake situation, but it has to be said if she had gone and done this at any point in the preceding month (what was it, three times she had said she'd go, or four?) the earthquake would have had no bearing on this transaction whatsoever.
  2. I have more in depth thoughts, but since I'm on my phone: as a heads up transactions cam only be refunded up to a certain period of time. The chargeback time is longer, so Mo more than likely didn't have the option to refund the original transaction. I would still be wary about chargebacks though. Also, users have no ability to edit or delete their own posts. As a general shout out to anyone who may want to pressure OP to remove it. They can't. Edit: Mo's pronouns are they/ them.
  3. https://artists-beware.livejournal.com/994679.html Name: BigBlueDragon Location: This took place during Furrydelphia 2017 Website: http://www.bigblueraptor.com/2017/08/04/furrydelphia/ Commission Type: My commission was a digital headshot led badge of my fursona. Basic Overview: I commissioned BigBlueDragon on August 19th 2017 at Furrydelphia in the Dealers Den. The commission was of an led headshot badge of my fursona and the expected date to be finished was September 4th. My badge was fully completed February 18th 2018, and the last date of contact I had with BigBlueDragon was on March 11th 2018. (Hence this post) The Detailed Answer: August 19th 2017: Commissioned the artist in the dealers den at Furrydelphia and paid $21.20 in cash, upfront. Was informed that the commission wouldn’t take long to finish, and I requested a finish date for September 4th. I was informed that the artist worked from Artnab.net and that all updates and communication could easily be done through that website. Pictures of my fursona were taken from my badge before I left the table. August 21st 2017: Furrydelphia ended and I uploaded a brief description of my fursona as well as corresponding images on Artnab. August 30th 2017: Posted my name and address through Artnab. September 16th 2017: BigBlueDragon responds and has a sketch of my sona after the requested due date of my commission, communication becomes fairly consistent through the month of September and October and then becomes spotty in November. December 2nd, 2017: I reach out to BigBlueDragon using the email provided through Artnab and communication slows down but is still consistent. Progress on the commission continues through email due to difficulties through Artnab. By the middle of January the digital headshot has been finished. February 1st 2018: I reached back out to see the progress on my commission and received an email on the 18th with an image of my completed commission, printed, cut, laminated, and led, all done. I ask when to expect her within the mail, and I receive no response. March 3rd 2018: I email BigBlueDragon about an update about my badge being mailed. I receive a response on March 11th asking for my address again. I respond with my name and address hoping for my badge to arrive in the mail in about a week. March 26th 2018: I reach out again to BigBlueDragon about my badge and express my concern as the badge has been completed, and yet hasn’t been mailed out. At this point in time it has taken over 7 months to complete. April 26th 2018: I sent out another email to BigBlueDragon asking about an update on my badge being sent out. I have yet to receive a response. It has been 8 months and 3 weeks since this badge was commissioned, and it has been 8 weeks since I last had contact with BigBlueDragon. I have even tried to reach out through the website which they and their partner co-run, and haven’t gotten a response to that either. I believe my timeline and images provide a good chunk of information about the main problem, communication issues. In the beginning things were great through Artnab, I was posting stuff, I could see that they were looking at my posts and responding to it. I believe the issue in communication started when my references for my fursona seemed to be overlooked. The process dramatically slowed down as I had to point out issues one at a time and work them out until it met my approval. Once Artnab was giving us trouble, we switched over to email where our communication became slowed down further to hearing from BigBlueDragon after a few weeks at a time. Currently, the main source of frustration is that my badge has been completed, and I have yet to receive it. Artnab Sept 16th update Artnab Sept 21st Artnab Sept 27th Artnab Sept 29th Artnab Oct 4th Artnab Oct 11th Artnab Nov 7th Headshot reference on artnab and Oct 2nd reference reposted Fullbody reference on artnab Reference for the cheek mark on artnab Email 2 Completed Headshot (Scroll down to see it in the email) Email 1 showing what I wanted visually when I couldn't describe it with words alone Email 1 showing what I wanted visually when I couldn't describe it with words alone My finished badge, image received through email Feb 18th
  4. https://artists-beware.livejournal.com/979026.html WHO: GreyScarborough, Grey-Scarborough, Grey_Scarborough WHERE: http://www.furaffinity.net/user/greyscarborough/ https://grey-scarborough.sofurry.com/ https://grey-scarborough.sofurry.com/ https://www.weasyl.com/~greyscarborough WHAT: NSFW Digital Flat Color Commission, for 25$ WHEN: Jul 19th: First contact Jul 20th: Commission details explained and paid Aug 18th: First time asking about the state of the commission (It was said to be completed within 2 weeks, instead 4 weeks have passed) (Artist responded). Sep 15th: Second time asking about the state of the commission (Artist did not respond). Sep 23rd: Asking for their response (Artist responded). Nov 3rd: Third time asking about the state of the commission (Artist did not respond). Nov 16th: Forth time asking about the state of the commission (Artist did respond, saying he "will dig it up today"). Nov 24th: Fifth time asking about the state of the commission and first time seeing a sketch. The sketch was not what I asked for, artist knew about it. Nov 25th: I complain about his inability to work with me properly and demand him to finally start working with me constuctively, or to refund me by the 10th of December. Nov 26th: His reponse: "Ok we'll eat shit and take a refund on the 10th you pompous fuck." He just kept insulting me, while I tried to work constructively with him. Nov 27th: He finally explains himself, yet keeps being insulting and blocks me. No further contact from then on. Dec 11th: Yesterday was the last day I demanded him to refund me. It didn't happen. Money is officially stolen by this date. EXPLAIN: On the 19th of July I decided to commission Grey_Scarborough for an adult piece of art. He was quick to respond, we exchanged details about the commission and I paid him the next day. He claimed it would take him 2 weeks to finish the piece. I am "free to request a WIP whenever" and contact him at any of his messengers. Sounds good to me. I didn't hear anything of him for 4 weeks, so I sent him a note on the 18th of August, asking if he forgot about me. Again, he was quick to respond, told me he was busy moving, admitted he was behind schedule. No problem to me. I responded with some kind of smalltalk, to which I didn't receive a response. Also, not a problem at all. September the 15th, another 4 weeks have passed. I'm asking for updates. Telling him I'm not intending to rush, telling him to take his time. Though I was giving an emphasis on the fact that 9 weeks have already passed. I asked about his queue, where I am placed at. I didn't receive a response. One week later I sent him another note, asking if he is going to answer me eventually. Slowly losing my patience. He responded the day after, saying he thought he responded to me already. He told me he "hit a pretty bad road bump, but we should be pretty square now." I should "keep an eye out", he'll "bump me an update soon". I responded ecstatically, telling him not to rush it. But I wished we would have a more active base of communication. Told him about a story of a previous bad experience with another artist (though resolved). He didn't respond to this. November the 3rd, another 6 weeks later, I ask him if he could start anytime soon. I didn't receive a response. I noticed he uploaded another artworks and YCHs especially. Apparently, he needed to make more money, while he couldn't finish anything else of his queue. November the 16th, another 2 weeks later, I told him he didn't respond to my note, and asked about the status of my commission. He responded the same day, saying he'll "dig it up today" and send me the "current version" of it. November the 24th, another week later, I asked about his progress. He responded the same day, saying he "found the work" (!?) and he "had done the dang pose wrong", telling me he was sorry about that. He included a link to a sketch, which didn't represent what I was asking for at all. I responded the next day, losing my patience, criticizing his work ethic, yet staying constructive and not being insulting (Even though I admitted, that "I am pissed right now"). I was in disbelief that it took him 4 months to work on my commission, while not even doing what I paid for. I told him about the times he didn't care to respond to me, how I expected him to come forward to me, instead of me having to poke and ask every few weeks, how I paid for this commission alredy, how he makes me belief he might have stolen my money. I questioned him about the other artworks and YCHs he kept posting, while he apparently could not bother to work on my commission. I told him his work ethic was insulting to me. I also told him that I'm sad it went this way. I had hoped it would've been better for us. "I sincerly hope you do understand." I made some demands to have him work with me more proactively and constructively. I gave him my contact data for Discord and Steam. I promised him to work professionally as possible with him. I would focus on the progress of the commission and I wouldn't complain to him about his work ethic any further, if he agreed. I told him the picture has to be finished within the next 2 weeks, as he originally promised, or I'll demand a refund. Which was due yesterday, which I didn't receive. His response was, I quote: "Ok we'll eat shit and take a refund on the 10th you pompous fuck." I was shocked at his response, to say the least. Yet I didn't respond back in any insulting manner. Again, I showed him how the situation was and how he tore my patience apart with that last piece. I criticized his work ethic again and told him I was appalled in which insulting manner he responed to me, a customer. His response: "No. Fuck you. I really don't care about you, or your views, or suffering to be polite to you. You do t deserve it. Fuck you." This only became more childish the more we went on. I told him he was taking my critique way too personal. Yet again, I criticized him. Especially pointing out, how he claims to be "overly social" with his customers and how he is "always seeking to improve", as it's stated on his profile page. I reinforced my previous statement, saying I never attacked him in person. I asked him to keep his dignity. I told him he can refund me at anytime, 10th of December being the deadline. He, again, responded with a lot of vulgarity. Later notes went a bit back and forth, so I won't explain the exact details of them here, yet I will post it in the screenshots below. It's interesting nontheless. - I warned him about carrying this issue towards artist beware, to which he said he didn't give a fuck, he would refund me eventually. He was still very abusive in his choice of words. - He claimed what he did could be done in a "quick edit", yet comparing the sketch to my instructions, it's obvious that it needs a complete redo. I wouldn't have complained if it was just a small error. - Admittedly, I lost a bit of my temper in between, though I didn't attack him personally. - He called me a liar and claimed he did respond to every single one of my notes. He prompted me to read his TOS (explained in the paragraph below). - I proofed him wrong and criticized his TOS. To which he "dares" me to make the Artist Beware post. - I asked him what his deal is. - He told me his personal opinion of me. - I responded and criticized him again. I told him that IF I personally insulted him in any way, I am sorry. - He told me I am delusional. Something about "stead pay"!? - After the last note he send me, to which I tried to respond, he blocked me. I wasn't able to contact him any further. It came to my attention that he claims in his TOS that he "will cancel the commission with no refund if you're abusive." And I believe he makes use of his own rule here, despite me not attacking him in person once. Besides, TOS rule or not, stealing money is stealing money. You can't make it legal by writing up a rule of your own, saying it is legal. Well then, the next 2 weeks until yesterday, I waited for my refund. He didn't do it, so now we're here. PROOF: Proof of Payment: https://i.imgur.com/D1oukQ9.png (as much as this proof goes, anyway...) Full conversation from start to finish and pictures (NSFW): https://imgur.com/a/xfXpl
  5. Outline: - Original agreement: on 12/23/23 I reached out to Michi on FA and was told I could send them a message on Discord. After doing that, exchanging hellos, and confirming I was interested in a YCH slot, I shared my ref and sent the payment ($45) after they sent me an invoice. After which they told me it would be a day or two before they could send me a WIP, which was fine. Sure enough, they began sending WIPs, and I was happy with the work, however, after a bit, communication began to get scarcer. I reached out for an update on FA, and they got back to me with a nearly complete version, just missing some color in places and some shading. After that, all communications dropped. I tried reaching out over FA and Discord over the months, but have gone ignored. I tried to go through PayPal to get my money back, but it was declined, as it has been more than 180 days. Replaced old screenshots with some hopefully clearer quality screenshots of the Furaffinity messages with date and time, and an email has been sent, and so far has not been replied to. Also added the invoice
  6. https://artists-beware.livejournal.com/947383.html FINAL EDIT: So after posting the last update, a few things have happened. My claim was never responded to, however the note I sent to them a week earlier warning of the chargeback was (see their response here: https://www.dropbox.com/s/xvaik3o7szvka0r/Inkeyu Response.png?dl=0 ) I was hoping that true to their word, they would refund me there and then, so gave them my email and ignored the fact I found them to be rude (whilst I appreciate being busy, if you run commissions through a site you have an obligation to at least inform them once in a while on where they stand). They never got back in contact nor did they refund me. As of today (29th March 2017) Paypal have ruled in my favour as they never got in contact with Paypal, proof of the dispute resolution is here: https://www.dropbox.com/s/gdzagfydino29w1/Screenshot_2017-03-29_at_18.51.04.png?dl=0 I will now be blocking the seller on FA, and consider the matter resolved. Edit: I've removed the IG account, and as of yet, there is no response to my chargeback threat. I also can not find any more of my notes asking them for updates (as I regularly clean my mailboxes, if I find any or receive a reply or issue the chargeback, I will keep you updated.) I've also included evidence that my chargeback has not been opened, as well as that my Feb 6th note was read. Edit 2: They never responded to the chargeback note (or opened it) so have included evidence of the paypal claim (I escalated straight to them), they have until the 27th to respond to paypal, as of today (21st of March) there is still no conversation between them and the seller as it still says "awaiting response" on the claim. First off, forgive me if this is incorrect in any way, I'm new here and am incredibly anxious about posting and didn't really want for it to get this way but I feel I've been patient enough after 4 months of minimal contact and I have now issued a warning about a chargeback. Please note I wouldn't have been this patient if it wasn't for the fact this person seemed to be in dire need when I commissioned them. WHO: Inkeyu of FA also known as Karma Kolors / KarmaManyBlood WHERE: FA: http://www.furaffinity.net/user/inkeyu/ Twitter: https://twitter.com/KarmaManyblood Etsy:https://www.etsy.com/shop/KarmasKolors?ref=pr_shop_more -The latter links seem dead however WHAT: Mini character in a bottle pendant. PROOF: - Initial discussion: https://www.dropbox.com/s/x6euqpv14nqgkgt/Initial_Discussion edited.jpg?dl=0 - Proof of purchase: https://www.dropbox.com/s/ebbmxgyoubn8byo/Proof_of_payment edited.jpg?dl=0 - Us discussing details: https://www.dropbox.com/s/8rojbr59x49g5qs/Discussing Pendant (1).png?dl=0 and https://www.dropbox.com/s/hpwe9vm50u5wzrp/Discussing Pendant (2).png?dl=0 and https://www.dropbox.com/s/11rikcsntduqrkb/Discussing Pendant (3).png?dl=0 - One of several attempts to get in touch: https://www.dropbox.com/s/wk96n03skt54oq0/Feb 6th Contact Attempt.png?dl=0 - Evidence that screencap has been read: https://www.dropbox.com/s/01denkbf162xk7b/Previously_read_note edited.jpg?dl=0 - I have screencaps of me talking to another customer (which I can add if needed) - Me threatening a chargeback: https://www.dropbox.com/s/8us4e8s8kvpku1w/Inkeyu chargeback warning.png?dl=0 Chargeback currently unread (Thursday 16th March, 8.45GMT): https://www.dropbox.com/s/5th9d5bcvh5ktko/Chargeback_unread edited.jpg?dl=0 Paypal claim (still awaiting reply, 21st March, 22.54GMT): https://www.dropbox.com/s/6bn8cncsfav55t2/Chargeback.jpg?dl=0 WHEN: December 2nd 2016 (given her 48hr warning of a chargeback March 15th 2017) EXPLAIN: I came across this individual in an FALAH (FA Lend a Hand) ad saying she was in a dire situation and needed funds, so was initially going to do a half and half trade of cash and writing for one of these pendants. I got paid around then, so instead decided to pay them the full asking price of $25 after some discussion (see "initial discussion" above) since I figured they'd appreciate it more. They asked for payment, which I sent on December 2nd 2016 (see "proof of purchase"). They were initially chatty (see links under "discussing details") and in good contact for a fair few weeks. Around six weeks in, I sent them a polite message to ask for progress, which was responded to by them saying they were busy as their situation was even more dire (I could only find their journal asking for help, and will link this if needed). I did some boosting online in an attempt to help them on my Twitter in the hope they would get to my piece faster, and left them be for another couple of weeks. I then attempted to contact them again (and several times since, like in the Feb 6th screenshot "one of several attempts to get in touch") and noticed that my notes were getting ignored (see "evidence read"). I would contact approximately once a fortnight, and every time the note was opened but never replied to. By this time I was beginning to feel put out, so decided to contact the customer ahead of me in the queue. They explained that Inkeyu worked in the same facility as them, and was under a lot of work pressure, but was going to tell them to respond to me and keep me in the loop (can link this if needed). This was around the end of February and I've still had no contact. I feel crap for doing it, but I'm finally at a point where I am a little suspicious and a little bit dejected. I've issued a 48hr warning before I file a chargeback (see "chargeback") which has been currently unread (see "chargeback unread"). I feel like I've tried to help someone in need and it's backfired on me, and now I fear I'm taking money from the mouth of someone who really needs it even though I don't want to lose that money myself. Chargeback warning issued on March 15th at 20.08GMT and I will update as and when needed.
  7. https://artists-beware.livejournal.com/891244.html WHO: Kahuna Otter/ Sugarfactory / SugarAussie WHERE: http://www.furaffinity.net/user/sugarfactory/ https://twitter.com/sugaraussie WHAT: Digital art on a physical item: It was a two sided, two character dakimakura (silk full length pillow) that was to be shipped to me in the UK. WHEN: - Slot was confirmed and paid for on 28th August 2015 - Refund was offered on 2nd December 2015 - Final contact before starting Paypal dispute 10th January 2016. PROOF: I hope it is okay, these are all filtered in my post in links as it will make a lot more sense with the explanation part. EXPLAIN: On 28th August 2015, Sugar Factory posted a journal offering a one time commission slot for a dakimakura of your character for $150. I emailed her my reference and my idea. She replied confirming I had the slot http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.09.16.png Cut forward a couple of emails which included discussion of making it two characters on each side for an extra $20 and I was ready to pay. I sent my payment via Paypal on 28th August as seen here: http://yksi.org.uk/sugarfactoryAB/paypal.png She confirmed she would start straight away http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.09.50.png 
On 30th August, I was sent a sketch of the first page, and then slightly later, a complete line art for the first side as seen here http://yksi.org.uk/sugarfactoryAB/lines 30-08-15.png I confirmed this was good and no changes needed to be done. Communication stopped until 30th September where I emailed her for an update regarding this and another piece of art I had also commissioned (a set of telegram stickers). http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.26.41.png Reference here is also made to a badge i commissioned before which, she never sent to me but instead just posted to her twitter (which I didn’t follow) and a friend of mine linked it to me. At this point I was informed that she would send the high resolution copy of the badge and that all digital work was back on schedule. Communication once again stopped until 2nd December where I raised my concerns that there was no progress on the piece since August and that I was hoping it would be done for Christmas. At this point I was reassured that she would try and get it done, and if not she would issue a full refund for the item; I hadn’t even asked/considered a refund at this point. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.30.30.png On 3rd December, I asked whether a refund would be easier for her than trying to get the art done in time, and was told she was researching options but if it doesn’t work out she would refund me that night. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.32.28.png I queried again on the 4th and was told she was waiting on responses from companies. I decided on the 8th December to message again to see if there were any updates and was informed she had decided to issue a full refund AND complete the art but asked if i was okay waiting a week for the payment. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.35.24.png I replied saying I was okay waiting but that i would feel awful if she were to do the art as well. On 20th December as I hadn’t received the payment I sent another email to her http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.37.02.png At this point I was getting fed up of excuses and no progress and a lot of correspondence occurred that day about how I was in breach of her TOS and that she only agreed to refund me because I was a friend of a friend (despite her offering the refund to start with). I stated i would like a date with which the refund will be paid and was told that she would pay me in smaller amounts until the full amount is paid, I was okay with this suggestion. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.40.45.png I received no small payments, but on 26th December I received an email saying she was near the full amount. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.41.52.png On the 30th I emailed to ask if there was any updates and could she send what she had so far even if it wasn’t the full amount. I was informed she was at the hospital but would when she got home http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.42.31.png On 4th January, still nothing from her, I was told she was dealing with a quick emergency and would pay the following night. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.43.41.png On 7th January I queried what happened with this, and was told she was waiting for a payment. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.44.42.png 
 Today I emailed again, explaining it was getting ridiculous and indicating i was close to getting Paypal to sort this out for me as i felt I was getting nowhere dealing with her directly. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.46.11.png A lot of emails went back and forth tonight which i have bundled into a screen dump you can see here http://yksi.org.uk/sugarfactoryAB/Untitled 2.png I was faced with blackmailing that because of me her partner can’t eat, and that I will be hurting her as a business and putting her in debt etc. I have no idea what she is going to do, or what choice she has made as per the last two screenshots. I have raised a Paypal dispute now, and I have escalated the claim though I have no idea if this will be successful or not. Edit: I have been successful with the disput with Paypal Thank you for all your kind comments though
  8. https://artists-beware.livejournal.com/881485.html Who: Inu-Jean Where: http://www.furaffinity.net/user/inu-jean/ What: Digital art, two characters, finished here http://www.furaffinity.net/view/18266800/ (NSFW) When: Payment sent November 14, 2014 and image was completed on November 16, 2015 Proof: Payment sent and received: http://imgur.com/vZclyFF First Concern raised: http://imgur.com/tK7BMWt Second Concern: http://imgur.com/ULUzpNi WIP ask not responded to: http://imgur.com/sYuQBbv Major Concerns raised: http://imgur.com/nL9iJ6S Artist's Update Journal: http://imgur.com/tGtnutU WIP Promised: http://imgur.com/Jg9bLQc Removed from queue: http://imgur.com/VZx6C0o Art Stream discussed: http://imgur.com/sXO0kdj Very major concerns: http://imgur.com/vlKFaEc Responded to with a WIP: http://imgur.com/Ky09ACZ Explain: I would first like to say that I hold no ill will towards the artist, nor is this made in any way to defame or try to beat down on him. His work is phenomenal, but both I and my friend (who has had several great experiences with commissioning this artist in the past) feel it’s important for people who may want to commission this particular artist in the future to know that there may be issues during the process. Neither of us believe any bad intentions were made on the artist’s part, but things certainly spiraled nearly out of control and became an almost perfect storm of stuff gone wrong in the commissioning process. However, art was finally delivered, and done so to both my and my fellow commissioner’s satisfaction. I have to admit, I do feel a bit uncomfortable posting this, but after learning that my fellow commisioner shared a similar situation to another commssioner during the same time frame, I think it's important that I do so. A friend of mine (Alex in the screenshots) and I contacted Inu-Jean for a 2-character commission in November of 2014. Specifics of the commission were worked out over the course of the following few days. We were a ways down from the images he was working on and knew there would be a decent wait involved, which did not bother us. However, the months went by, not a single update was given regarding progress until a (now deleted) update journal was posted to FA in late April announcing that the artist was taking on another batch of commissions. Concerned, my fellow commissioner messaged the artist regarding this, but he did not respond until being messaged once more several weeks later... Radio silence continues until June. A WIP is requested and the artist states he will try to get something done by the coming Monday, but no progress is made and no further updates given. I asked if WIP progress was made on Tuesday, but was not replied to. Radio silence continues until August when I write a fairly lengthy message to the artist, and he does post a proper update journal to FA. After this point, a public queue is posted, and visible work does begin on those above us in the queue, and everything appears to be on track and going well. However, during this time, the artist took on another batch of commissions, opened for a YCH, and began working heavily on Patreon reward art. A WIP is promised, and not delivered. Another almost 2 weeks goes by, we’re removed from the queue, and other work begins on art from the new queue. Concerns are expressed. Patreon art, the YCH, and later accepted commissions are worked on and posted. A brief art stream occurs where progress finally begins, albeit only for a brief amount of time due to unruly, very crude, comments from unruly members of the stream audience that did not stop for some time despite prompting from the artist, myself, and other members of the stream audience. This causes the artist to become frustrated and stop working. This last part is completely understandable given the circumstances, but did serve as a roadblock for further progress. Several more weeks pass with yet more art from Patreon or commission work from later batches is completed and posted, and the artist opens for yet another batch of commissions. Growing frustrated, my friend and I decided it’s best to express our concerns to the artist once more. Difficult working hours on the artist’s part are discussed, and are certainly understandable (2 am to 10 am. Yikes!), but the lengthy amount of time passed and lack of communication during the past year had made the situation less understandable. A WIP is posted in response. Work continues throughout the week, but after the expression of major concerns and a very brief discussion of difficulties, responses are curt, if present at all. Requests for minor changes are not acknowledged verbally, but are put in place in following WIPs. Finally, the finished artwork is delivered.
  9. https://artists-beware.livejournal.com/814455.html WHO: Fossil The Undead Artist (aka Fossil) WHERE: Mostly talked in emails. His FA is: http://www.furaffinity.net/user/fossil WHAT: 4 commissions; the exact amount was removed from evidence for privacy WHEN: Started September 26th 2012 and continued on until now MY SIDE OF THE ISSUE: I had been a longtime supporter and friend to Fossil and well over time I finally was able to commission him first a tattoo for my wife at FurFright and then finally some artwork. Things had been going along smoothly until Hurricane Sandy hit. After this point it seemed things hit the fan for him which was understandable at the time. I had paid in full for four commissions and over time talked to him about it, but mostly was worried about him and seeing if he was alright; then he dropped off the grid. Below are two Dropbox Links that show proof of agreement and then payment: https://dl.dropbox.com/s/tjit34og1tuophr/Payment discussion.png?dl=0 https://dl.dropbox.com/s/a4pnnbjwh6aq2ce/Payment Confirmation.png?dl=0 At this point I naturally did what any friend would do and waited patiently and he did come back for a moment or two and told me things were bad, but getting better. He finally finishes one of the four commissions and had even began work on the second one as far as inking goes with the third already being sketched out too. So I was confident at this point things were finally on the right track. The following links show multiple contacts and finally the first image sent and date it was sent: https://dl.dropbox.com/s/4o0w4l7diatazns/Feb 5th 2013 checkin.png?dl=0 https://dl.dropbox.com/s/o6w9v2ro6dqo74x/Feb 18th to March 29th 2014 checkin.png?dl=0 https://dl.dropbox.com/s/vjls76jrrlqvhxn/April 17th 2014 Checkin.png?dl=0 https://dl.dropbox.com/s/h8g03szw81gvvj4/May 14th Checkin and FIRST picture received.png?dl=0 Next, after two months, he contacts me out of the blue with progress showing two more images. One being completed with the third being sketched out: https://dl.dropbox.com/s/jbhrpgfbifw6ofi/July 21st and SECOND image with THIRD sketch.png?dl=0 He falls off the grid again; this time for good. I go to another con and asked my contacts if they had seen him and come to find out that he had moved to another state and then dropped off the grid to get some affairs in order. Now I had been in contact with him via email up to this point as well and would get the occasional "Still Alive" messages until I tried to email him again to check in on how things had progressed after he had moved, not about my art, but his own situations. This is when I found out he had deleted his email account and I received the lovely return email saying the address is no longer valid. Next shows the email confirming that his email is no longer valid: https://dl.dropbox.com/s/hy2rlzdk3u2bjgd/Email Failure.png?dl=0 Moving forward I had heard and saw he was working with Crowchild as an artist for High Tail Hall and figured that he had dropped out of that part as well given how much of a hermit Fossil had become, but after today, I have recently found out he is still indeed working with the HTH project and completely disregarded anyone else even if they paid $XXX for a set of commissions. Finally below is the screenshot on FA of Crowchild confirming that Fossil is still working with them: https://dl.dropbox.com/s/9ddfuob2um2qf4r/Fossil still at HTH.png?dl=0 Two years have come and gone now; now I am not sure what to do or how to go about it because we all know how Paypal has such a small window of reporting and charging back one's account. So I guess this message is to warn others about what happened as well as getting some advice of how to tackle the sum of money, albeit not a full refund as he has finished one image and worked on two others, and how to get anything from him even if it ends up being a message of "Hey I can't do it; sorry". Also for clarification; there will be some areas that have been removed. This was done to insure the anonymous side of a third person that was involved with this in which I was getting two images as a gift for.
  10. https://artists-beware.livejournal.com/793080.html I want to start off by saying I commission a LOT of people every year. I love buying art, and I LOVE the artists I work with. I so rarely have a problem - and I am that person who doesn't mind a long wait as long as the line of communication is kept open! That has been the biggest issue here, as the artist has failed to write back and has basically disappeared off the face of the sites where I can find her. - I apologize in advance for the length of this post; I was trying to be exceptionally thorough, as this has now been going on for a while. WHO: Deviantart user xJem - http://xjem.deviantart.com/ also known as Subeta user MasterBeauPre. (according to her Subeta profile, she is also on Gaia and FurAffinity, though I've been unable to hunt her down there yet) WHERE: Subeta.net; I made an art buying board and she sent me a mail on that site offering her services on 2/18/14 WHAT: Four pieces of art in a "noveau" style, two for myself and two for my wife as a gift, of four of our OCs. - My sMail to xJem with the details of the commission - xJem's response WHEN: The first contact was on 2/18/14, with the terms of the commission being agreed upon on 2/26/14. The $105 payment for all four was sent after seeing all four sketches on 2/28/14. Problems began almost from the start, as xJem stated she had 'deleted the files' and it was a good thing she had the sketches to go over, but I wasn't too worried. The first two completed images were received on 3/10/14. On 3/17, I received a mail from her saying her laptop was broken and she would be out of touch for about one week. I told her that was fine; I was going on vacation that very day, and I would look forward to updates when I returned. I returned on 3/24, and sent a message on 4/1 asking if there were any updates. After not hearing anything for a few more weeks, I went to DA to send a quick message. I think it's important to note xJem had been seen both on Subeta and on DA in this timeframe. I sent a DA message on 4/12. I did not hear back on DA or Subeta, so I eventually sent her an e-mail via the e-mail address she had provided me for Paypal. I sent this on 4/15, trying to keep it light and friendly, just in case she hadn't been on DA or Subeta! I finally received an e-mail back on 4/22, which was full of more excuses (internet issues, broken laptop, deleted files, etc). At this time she did indeed include the 3rd half-finished portrait. I responded telling her I didn't mind waiting, I just wanted to be kept in the loop! I did not hear anything back until 5/7, when she sent me the 3rd finished picture and two freebees to thank me for my patience. I want to interrupt myself here to say, that while I graciously appreciate the freebies... I feel like it would have been far more professional to FINISH the commission I paid for and then offer me something if you really felt so inclined (I flat out told her I didn't need anything extra, just my original commission!). I don't want to sound ungrateful. Free art is amazing. But... it is now 8/23 and I still don't have the final image I paid for. I wrote back on 5/8,and she did as well. I did not hear anything for a while and sent her a message on 5/23. She wrote back on 5/27 telling me of yet another issue and asking if I could wait a little longer. I told her sure. This e-mail on 5/27 is the last I've heard from her anywhere - on Subeta, DA, or via e-mail. PROOF: Oh boy, so many screenshots. I've kept them in chronological order to the notations above! - Completed Paypal transaction from 2/28/14 - sMail on Subeta stating that the files had been deleted and acknowledging she had received payment on 3/1/14. - sMail on 3/17 where xJem states her laptop is broken. - My quick sMail asking for any updates on 4/1 - My DA Message to xJem on 4/12. - E-mail sent on 4/15 - E-mail response on 4/22. - E-mail with the third image and first two 'free' images on 5/7 - Early May e-mail communication. - Last communication I had from the artist EXPLAIN: I wish I had an explanation. I don't know if it's the guilt of constantly putting it off that is causing her not to respond, or if she just bit off more than she could chew with other commissions. She is still around; her DA page says, as of today, that she was last seen a week ago, so she's at least been checking in since she last messaged me on 5/27. At this point, all I want is my final image, especially because... it was a matching set. I don't care about the 'free' art, and never did (and at this point, it doesn't feel free; it feels like the last part of my commission payment paid for two things I didn't order and that's it). I'm frustrated at how this entire thing went down, since she started off so reliable and kind and it turned into this. I'm not sure if she's still active on Gaia and FurAffinity, and just ignoring her existance on the sites that I happen to know her on, but if you DO run across her, please be careful commissioning her - at least for a larger order. Lesson learned.
  11. https://artists-beware.livejournal.com/983058.html WHO: RossCiaco WHERE: http://www.furaffinity.net/user/rossciaco/ WHAT: Digital Art, $50 NSFW Shaded Commission of a single character WHEN: Arranged December 25, 2015, paid on February 2016, no response to this day EXPLAIN: I’ve inquired about the artist’s availability on December 25, 2015 about commission openings in which they responded sometime after. We’ve arranged the details and he established a time frame of when I expect to be added onto his queue of commissions, which was timed for roughly 1-3 months due to school. If I accepted this, all I had to do was send the info and money to his paypal and that would be it. I personally didn’t care about that brief waiting time and agreed. I saw how frequently he posted his commissioned art in the past shortly after posting an opening via journal posts so I assumed his working was swift. So, I sent the commission information and transaction on Feb, 18, 2016 and the transaction is below. Keep this date in mind. Proof of Payment Since that date, I have not received a single word or update from him to this day. I’ve sent several attempts of contact to him through this time frame throughout his various ways of reaching him. He has not responded to any of my future notes, neither did he read them. I thought something bad happened to the artist due to their inactivity on FA, but I have found their Twitter during the time and saw they were doing just fine. In fact, they were showing their current works in progress to their other projects, and socialized quite often on other people’s profiles... So I assumed he left FA and did his activities on the other platforms, being Twitter and I tried contacting him on there and, surprise, no response. These few attempts were spread out over the long time frame as professional as possible. I would’ve assumed he was heavily busy with emergencies, but after being on his other platforms and seeing his activity on there, that was far from the case. They’re all in the unread gold icons on FA. As for the DMs on Twitter, I’m sure they’re unread as well but here are all of the attempts, dates, and screenshots below. Unread Notes 1 Unread Notes 2 Unread Notes 3 The first reach out was on FA was on March 21st, 2016. Attempt #1 · The second reach out was on his Twitter’s DMs on June 16th, 2016. This also includes the final attempt. Attempt #2 · The third reach out was on FA was November 25th, 2016. Attempt #3 · The fourth reach out was via personal email on January 2nd, 2017. Attempt #4 · The final reachout was on November 11th, 2017 and for both his FA and Twitter that mentions a refund if he didn’t get around to the work. Final Attempt It’s almost been two years with NO word from his end while he continued doing his own business and artworks for both himself and other people along with socializing, and by that, I mean commenting on posts, quick scribbles and art trades for others, etc. while not acknowledging my attempts to contact him. I have no idea if my work has been started, forgotten, or if it’s even sitting there completed. The only exception was some minor tweet he posted about trying to get back on work for people in which I made clear for him on that post not to forget and he gave a small apology. That was last year. In the end, I learned he was not only working on other projects, but he was also posting current artwork and opening up for MORE commissions on FA and Twitter at some point. So this was blatantly ignoring my requests upon asking for some kind—ANY kind of update to the work I paid for. RossCiaco’s lack of communication to his clients and poor management of work gave a horrible experience for me and I’ve possibly lost my money with nothing in return. The professionalism is not handled at all with no attempts from him to contact me about why he was taking so long or had no alternative to compensate for such. Had he done so, I may have excused the overdue work, but this is unacceptable. PROOF: Given in the Explain portion, hopefully that’s enough to give. [Editor's note: From the comments] mopeydragon [OP] September 1 2020, 06:02:35 UTC As of today after making a public comment to a recent submission of his, the artist finally contacted me and gave a choice to wait or request a refund and I decided to opt for the refund. The situation has been resolved.
  12. https://artists-beware.livejournal.com/981645.html UPDATE: (5/28/18): Oh &#$%ing boy. Hello again my friends on AB. I have an update. Upon really thinking about it, I am so, so tired and annoyed. On the same day that this was resolved Fuu had said they'd send me the completed laminated badge in the mail within the next week (https://imgur.com/a/bQYXUWH). Cool. It's almost June and I have NEVER received it. At this point, I give up. Not active on their art twitter. Highly active on their personal twitter. They uploaded everyone's finished badges on instagram except mine? Like okay, maybe I'm being petty, but maybe someone else gets me. It's not like there was only one of said badge, but the reason this is SO beyond annoying for me is that I'm so tired of asking Fuu to just. Get. It. Done. Get it done and we don't have to speak about it ever again. But now, I'm fed up, and Fuu get's a bad review from me. I was sympathetic, but now, I'm really not. UPDATE (1/18/18): Fuu has contacted me with the finished art and even offered me a full refund. I declined the full refund as I was just happy to have my art. Fuu is by no means a terrible person and has very humbly owned up to their mistakes with absolute grace. Lovely human being, but just a poor example of customer service, which I hope to see them improve on in the future. WHO: Fuudles/ButlerInHeels WHERE: https://twitter.com/Fuudles WHAT: Coloured badge WHEN: Invoice for payment was sent September 5th, 2016. I remember clearly because I was not in the country when I contacted them. First signs of trouble appeared near the end of the year when they were taking on more commissions and not completing ones they had previously taken. EXPLAIN: I was under the impression the artist had an excellent work ethic as people were retweeting their completed commissions in a very timely manner. This set them up as someone who was excellent to commission because they had good prices and high quality work. I was very happy to receive a slot from them. I’m pretty sure that I was the last person they accepted in that batch/run of badges. I received an inked WIP ten days after the invoice was paid. They posted a coloured WIP in October of my badge flat-coloured with something like fifteen-odd other commissions in the same stage of completion. I thought it was excellent that they were getting so many done so fast. I was not at all concerned and was willing to wait 1-2 months because I knew they had lots to do. Come January 2017 they had a computer crash and their hard drive was toast. If anyone is sympathetic, it would be me; I was in a similar situation ages ago. I was under the assumption that my file was not recovered as I waited another 2-3 months for my commission with nothing. I was not informed whether or not my art was recovered (spoiler alert: it actually was recovered, but did I know that? Nope.), and while it may be my responsibility to ask, it’s also the artist’s responsibility as someone who is running a business to be upfront and clear with their customers, no matter how many people they owed art to. Over the course of 2017, I constantly saw Fuu finishing commissions that I was highly certain were taken long after I had paid for my own. They were opening commissions for convention pick-ups, completing them all in easily a week or less. At this point, I’m getting really irritated; they are obviously fully capable of completing commissions quickly, and I couldn’t understand what was taking so long. I was also thinking about other people that might be waiting alongside with me. I could easily go through the WIPs they have posted in the past, and tell you who has and who hasn’t gotten their art. MOST people have gotten their art, but for some odd reason, I feel as if I have been forgotten. I’m sure there are a handful of others who feel the same way, but are too afraid to assert themselves. Come July 2017, I finally messaged Fuu as the one year mark was coming up. I said to them I felt as if I was forgotten and they assured me I wasn’t. They said come mid-August and after Midwest FurFest, would be a good time to expect my commission to be completed. Come September 2017, and I had not heard anything. In all fairness to Fuu, I understand doing owed art and working at a job is very difficult to balance. And I was also very patient because I was sympathetic. But it’s not an excuse when you have already proven yourself to be very quick to finish commissions only to pull the rug under your customers. Come January 2018, I realize I have not seen Fuu on my newsfeed in sometime - turns out they have been inactive on their art account and main account for almost a month with no warning to commissioners. To wrap it all up I feel jerked around, lied to, and my patience has been taken advantage of. Regardless if the art is completed, this kind of customer service is unacceptable and disregards the integrity and loyalty of your commissioners. PROOF: https://imgur.com/a/wHznd I first messaged Fuu on September 3rd, 2016. Invoice was sent and paid on September 6th, 2016. I received a WIP on September 15th, 2016. A coloured WIP was posted on October 15th, 2016. That’s as far as the art has ever gotten Updated: On January 3rd 2018, because it’s now the new year, I decided to send Fuu another message. Obviously this one is not as kindly worded as my other messages. https://imgur.com/a/RVOeA It remains unread since January 3rd, 2018. They also still seem to be inactive on both their art account and main account. I still am completely unaware of what caused their disappearance as there is nothing to tell what caused it. Obviously it can be cause for worry but nothing indicates something very bad has happened, so, at this point, it seems pretty fruitless.
  13. https://artists-beware.livejournal.com/946679.html WHO: TealStreaks, AKA CandyAppleKisses/MajesticRoar/pinkustardust/TorvaNox/HarlequinDevil, and possibly other names WHERE: http://tealstreaks.deviantart.com/ & http://www.furaffinity.net/user/TorvaNox WHAT: 18+ Digital Art, Screencaps follow below. https://www.dropbox.com/s/8agli3jmh3vuvnt/Original Note Dates.PNG?dl=0 https://www.dropbox.com/s/9yid0qpscv7jkb3/First Note Screenshot.PNG?dl=0 https://www.dropbox.com/s/h3bkew97f67oi4d/YCH Commission Submission.PNG?dl=0 https://www.dropbox.com/s/6lwq9zxavxic0wi/Second Note Full Convo.PNG?dl=0 (NSFW) https://www.dropbox.com/s/fqqyfbcs6h5fqa2/pinkustardust FA Account Note.PNG?dl=0 https://www.dropbox.com/s/qef5ynwpf5hv5mq/PayPal email July 14 2012.PNG?dl=0 https://www.dropbox.com/s/vp6m003l2846i4e/DeviantART Notes.PNG?dl=0 (NSFW) https://www.dropbox.com/s/8fk8vpuo5drmv7x/DeviantART Notes2.PNG?dl=0 https://www.dropbox.com/s/j2eft57dokyheu0/DeviantART Notes3.PNG?dl=0 WHEN: Around May 9th, 2012 for the first one, July 14th, 2012 for the second. Re-established contact around January 21st, 2016. All dates are shown in the screencaps above as well. PROOF: https://www.dropbox.com/sh/1p3pqghdpbbdmnp/AAC-pN2f7LeWyjggsC5J0coea?dl=0 (Contains all previously linked content, 2 items within are considered NSFW) EXPLAIN: I had originally purchased a My Little Pony-themed YCH Commission from this artist for $10. Sadly, I do not have a PayPal or e-mail screencap for it, due to most of my transactions before 2014 not being visible on my account for some reason, and it is likely that I deleted the e-mail of this particular purchase from my inbox, as I had cleared out a lot of spam e-mails a few years back. I do in fact still have a screenshot from my inbox for the second transaction, however, also linked above. (https://www.dropbox.com/s/qef5ynwpf5hv5mq/PayPal%20email%20July%2014%202012.PNG?dl=0) I had been willing to remain patient, and in fact, had forgotten about them after a while, and rediscovered them while looking through my notes on FurAffinity in October of 2015, while looking for details in regards to another, unrelated commission. I had contacted her on her pinkustardust account on FurAffinity, having been redirected through a link to her new account on her MajesticRoar account, about them, and she requested that I contact her via deviantART (as shown here: https://www.dropbox.com/s/fqqyfbcs6h5fqa2/pinkustardust FA Account Note.PNG?dl=0), which I did. (Warning, NSFW: https://www.dropbox.com/s/vp6m003l2846i4e/DeviantART Notes.PNG?dl=0) I had initially simply requested that the second pic be changed, since I had recently come into ownership of a new character, and wanted that character featured in the image instead. However, after some consideration, and a little bit of a financial issue caused by my bank, I decided to instead request a refund for both pieces, to which she, somewhat rudely replied that it is not her problem, and that she doesn't force anyone to commission her, to which I replied, rather cordially, providing screencaps via dropbox links, that my commissions were both from 2012, and that I have been on her queue for quite some time, with no show of progress for either of them. Surely she couldn't have commissions waiting THAT long, could she? Her response was that she did, over 3 years at that point. I found that rather hard to believe, and questioned her about it, to which she gave another somewhat rude response, pictured above. Several hours later, however, she provided a very rough sketch of the second requested image, featuring the newer character, pictured here: (Warning, NSFW: http://sta.sh/0270p6e73p0u ) Over 3 years, and all I've received so far is a very messy sketch. However, it WAS progress, so, perhaps a bit too generously, I half-heartedly apologized, and, in order to simplify things, requested that the YCH image be dropped, and instead just have them put towards upgrading the pic, so as to get a better-quality image, and also because by that point, I was no longer into the whole My Little Pony fad, to which she agreed, as can be seen in the second note dump. (https://www.dropbox.com/s/8fk8vpuo5drmv7x/DeviantART%20Notes2.PNG?dl=0) About a full year later, with no signs of progress, I decided to inquire again, as shown here here: https://www.dropbox.com/s/j2eft57dokyheu0/DeviantART Notes3.PNG?dl=0 I had been seething at this point, but masked my anger and pretended to sympathize. Fastforward to March 3rd, 2017. After another year of no contact or updates, I had noticed that TealStreaks was doing a NSFW livestream, (https://www.dropbox.com/s/3uks7gl5xfg4d23/DeviantART%20Journals.PNG?dl=0) something she's done quite a few of, as well as opened commissions, and art trades a few times, as seen in the above screenshots. Feeling like taking a gamble, I attempted to join the stream, but was denied entry twice. Feeling frustrated, and feeling that this was motivated in part by not wanting to do the work I've been waiting on for almost 5 years at this point, since the stream journal specifically requested that you enter with your username, I posted a comment asking why, to which she responded with this: https://www.dropbox.com/s/jdrffad9ggv1htu/Semi-Rude Response.PNG?dl=0 And after I joined the stream, I bore witness to this conversation, before she ended the stream: https://www.dropbox.com/s/v3jr3myh0pmki5g/TealStreaks Talking Shit.PNG?dl=0 She not only insulted me there, but the entirety of the FurAffinity community through that conversation with whom I assume is her significant other. That, for me, was the final straw. As you can see, I had a comment ready to post in response to that. The stream ended shortly before I could post it, but I collected the conversation through multiple screencaps and saved it to link here. I didn't want the pic finished for fap material, as she seems to think, but for the principle of getting what you pay for, and finishing what you start, something she's clearly incapable of doing, based off my experiences with her. At this point, I don't care if the pic gets done or not anymore. If it does, great, she's earned the money I gave her almost 5 freaking years ago. If not, then it shows just how TealStreaks (or whatever name she'll be going by after this goes up, I don't doubt she'll change her username to try to escape the backlash) really is. I only hope that nobody else gets screwed over by her like I did. It's far too late for me to take this up with PayPal, and it's not a huge amount of money to me now, anyway, but it's about the principle of the matter. I paid her for work, and she didn't deliver. I advise anyone who finds TealStreaks to avoid commissioning her at all costs. Update 3/16/17: I have recently received contact from TealStreaks, who has apologized for her actions and attitude towards me, shown in the following linked notes. (https://www.dropbox.com/s/0t96dl45047o20d/TealStreaks%20Apology.PNG?dl=0 & https://www.dropbox.com/s/gkquiib8y15gm6x/TealStreaks Apology2.PNG?dl=0) In addition, she has provided a full refund for both commissions (screencap here: https://www.dropbox.com/s/1lqrr4rzjcd3whp/PayPal Refund March 16 2017.PNG?dl=0), and has stated intent to complete the commissioned image right away, as an additional apology. At this point, with the image pending, I shall consider this Beware resolved. Update 3/17/17: At about 7:18 PM EST, TealStreaks streamed work on the pic. She has also informed me of some rather nasty notes she has received related to this. I would appreciate it if this stopped. For one thing, it is strictly against AB's TOS, and for another, the situation is already resolved, so there's no need to do such a thing. I will be updating with the link when the image is finished and posted, but please, cease the notes to TealStreaks. It's not, nor was it ever needed, OR wanted on my end. Update #2: 3/17/17: As of about 8:53 PM EST, I have a WIP of the pic. (Warning NSFW: http://sta.sh/01e4t9n3ghkl) Work is expected to continue on it tomorrow, barring unexpected circumstances cropping up. Final Update: 3/19/17: The pic has been finished. Everything is resolved. (Warning NSFW: https://www.dropbox.com/s/w52bx6qv74rxp30/heart_by_tealstreaks-db2ruef.png?dl=0) I will likely clear the screenshots out of my Dropbox within a few weeks, as there is no need for the screens any longer.
  14. Nov. 12th, 2011 at 3:10 AM mosasakkine *Edited some wording as per mod request, and a couple more screenshots* Who: http://www.furaffinity.net/user/bunnynyn/ ; https://inkbunny.net/kibafuryo What: My version of the image in question is still on my page, and still contains all the drama he brought in, if you're so inclined to read through it. I just thought I'd give everyone a heads up about this guy. He won a pinup auction from me on November 9th, which was to be finished that same night. He first insists that we discuss the commission via messenger, which is against my policy for personal reasons. He claimed he wanted to be sure we were on the same page and that I got it perfect. I let him know that I've never had trouble following instructions through email, and his request was so simple (going so far as to send me a pose reference he wanted me to basically copy) there was no possible way for me to screw it up. I told him that if he really wanted, I could stream it for him. Which I did, and finished the piece in under three hours. He was pleased with it, so I then posted it to FA. My TOS states that by commissioning me, the commissioner is giving me the right to post the image where I like, and that they in turn have my permission to post the work on their own page, as long as they give me credit and post a link to my page. At around 7am EST on Nov 11, my significant other noticed on the front page of FA, that he had uploaded the piece. Only he had added huge black text with his "copyright" info, and a giant SAMPLE across the character. I was kind of annoyed about that, but since this was the first time I've ever had to deal with anybody altering a work I've done for them, I had not covered that situation in my TOS. But he also hadn't credited me in the description. So I made a polite comment requesting that he credit me and upload the unaltered image instead. He hid my comment. So I made another, telling him not to ignore me, and to please respect my wishes or remove the image from his page. I made a journal to state my displeasure, not once calling him by name. You can see that journal here: http://www.furaffinity.net/journal/2899677/ He removed the image from his page. Then he posted a journal about how nobody was allowed to post any artwork of his "copyrighted" character anymore, or he'd sue them, then posted the link to that journal on the submission in my gallery. Hilarity ensued. My submission (WARNING NSFW due to penor): http://www.furaffinity.net/view/6828416 What he did to it: http://rainbow-mouse.net/misc/bunnynyn/bunnynyn_kibafuryo.jpg His journal: http://www.furaffinity.net/journal/2900787/ He posted a ton of "threatening legal action" posts, even going so far as to copy/pasta some legal gibberish from a law site, as though he'd actually contacted a lawyer, and posted it both as a comment and as a private note. Our conversation went as follows: http://rainbow-mouse.net/misc/bunnynyn/bunnynyn1.jpg http://rainbow-mouse.net/misc/bunnynyn/bunnynyn2.jpg http://rainbow-mouse.net/misc/bunnynyn/bunnynyn3.jpg http://rainbow-mouse.net/misc/bunnynyn/bunnynyn4.jpg He chose not to reply to that last note from me. Instead, he went and edited his profile to say "DUE TO RECENT EVENTS WITH A FEW RETARDS ON HERE I HAVE MOVED TO ANOTHER SITE IF YOU REALLY WANT TO KNOW WHAT IT IS ASK THEN BUT NO LONGER GOING TO DEAL WITH THE DRAMA FEST THAT IS "FA"" I guessed Inkbunny, and wouldn't you know, it wasn't hard to find. He had again uploaded that same altered version, AGAIN without giving me credit. This time he had in the description about how he had to remove it from FA because I had a fit about him uploading it (without mentioning my name). I contacted IB support and had the image removed with no fuss. Seen here:http://rainbow-mouse.net/misc/bunnynyn/bunnynyn5.jpg I posted another journal here, still not naming names http://www.furaffinity.net/journal/2901363/ Please also be aware that I did not send anybody after them or encourage them to flame him, reply to his comments, or post on his journal. I avoided posting on his journal myself because I was not trying to incite anything. Again, the situation seems to be resolved for now, until he decides to post the image again, which I have revoked all rights to him being allowed to post anywhere due to his douchebaggery. If you happen to see the image in question uploaded anywhere with his copyright on it, please let me know, and report it if you can. I'm posting it here on A_B because some people have suggested I do so. I would suggest not taking work from this guy unless you like dealing with a childish whiner who will disrespect your art and then threaten you with legal action. Why: Not a clue! Added at Nov 12, 14:00 EST: This has now escalated to the point where he has posted a threatening shout on my FA page (which I have left there to make a point), and trying to reverse the charges on Paypal, which I hope to god they don't take his side, or I'll be on the phone with them. Commissions are my sole income. I don't screw around with this. He has also since nuked his FA account and all the comments he made on my submission, so you're really only seeing half the conversations now. I hope my notes screenshots suffice. Added on Nov 14, 14:14 EST: Some people have started accusing me of acting childish and immature in dealing with this, and that because of that, they think I will lose respect, watchers, and commissions. You are all entitled to your opinions of course, but please realize that in actuality, I have had many people come to me in comment and note and tell me that because of how I handled the situation, they WOULD commission me, so I am seeing the opposite results. I'm sorry if it looks like I have an attitude, but I can assure you that unless you plan to act as this commissioner did, you'd have very little, if any trouble commissioning me. I am very easygoing and friendly, and this is a very extreme case. Ask anybody else who has ever gotten work from me. And so I do not have to keep responding to the six hour thing (the wait between my comment on his submission and my first journal about respect): "Six hours after posting a comment on their page, may or may not have been enough time. My concept of time is skewed, given that my "days" don't end (I'm polyphasic), so what feels like days to me might actually only be six or seven hours because I've already "slept" two or three times. I concede that that I could have waited a little longer, but I honestly doubt it would have made any difference, as I'm pretty sure he hadn't read the journal before hiding the comment. I have no proof, but I gathered as much from the way he responded to me." But in the end, if you still don't like my attitude for whatever reason, enough that you think I warrant a beware of my own, by all means post a topic about me instead of shifting the blame around in this one, which is a totally warranted beware against the commissioner, and my reason for posting here. I can assure you that had not posted here, and if any of you who claim now that my attitude has put you off from commissioning me had been watching me prior to this but was somehow unaware of this situation, you either would have a) not commissioned me based on my general personality anyway b) commissioned me and had a fine experience, because I treat my commissioners with the respect they give me, and I am fairly certain you are all respectable to artists when buying artwork. So please. I absolutely get the picture that I come off as immature to some of you. That horse has been beaten, and unless my personal watchers/commissioners express displeasure with the way I conduct myself, then I will continue to conduct myself as I have been for the last decade of doing commissions, as it has not been hurting me.
  15. On March 4, 2023, I contacted Etsy Shop PlushiesNextDoor for a custom made plushie of a character of mine. By Pledge, March 4th 2023 They acknowledged and said they were open to commissions and payment. By Keo/PlushiesNextDoor, March 4th 2023 I made the payment with them through Etsy via Klarna. I made the payment the same day, March 4th, 2023. I was initially told it would be within a certain timeframe— 12-16 weeks. By Pledge and Keo/PlushiesNextDoor, March 4th On May 9th they contacted me again to let me know that they’re behind on orders and that it wouldn’t be until September that my plushie would get shipped. I was understanding and asked if they could post their work on their TikTok, PlushiesNextDoor. By Pledge and Keo/PlushiesNextDoor, May 9th, 2023 I reached out again in September to ask what the process has been. They offered me a refund but I said I was still willing to wait. By Pledge and Keo/PlushiesNextDoor, September 6th 2023 I received a message from them again in October 7th notifying me and others that they’re very behind on orders and that their suspected completion date was going to be by the end of the year. They attached a document with all of the orders they were currently working on to show where we were in the queue. IMG_8052.MOV By Keo/PlushiesNextDoor, October 7th, 2023 On October 29th, they contacted me stating that they were shutting down their shop and that they would provide everyone refunds. By Keo/PlushiesNextDoor, October 29th, 2023 I asked if I could wait a little longer, and they told me that they would keep me on their list. by Pledge and Keo/PlushiesNextDoor, October 29th, 2023 Their last reply to me was December 7th, after I reached out to make sure they were doing well. On March 23rd of 2024, I noticed their plushie accounts on Instagram and Etsy were deleted or shut down. IMG_8104.MOV I emailed them twice. Once in April, and the second time in May. Taken by Pledge, April 12th, 2024 and May 10th, 2024. While they’ve seemingly deleted their other accounts, they’ve kept up their Tiktok associated with their plushie making. However, they are not active on it. They changed their username from PlushiesNextDoor to YesItsKeo. Unfortunately I’m aware that due to the amount of time that had passed that I won’t get my money back. Please be careful of this creator.
  16. Naw, they really can't. That tiny chin? That's not a big cat trait, big cats have a pronounced chin. At least the flatness of the muzzle is more accurate, as is the nose, than the one Camaro got. The ears on the head also do not sit correctly for a cat on both this suit and Camaro's suit. If anything that suit says to mean the group doesn't know how to make big cat heads. And yes that's even counting cartoonish exaggeration. Fur of the type used should not have been offered to the client, that's on the Lemonbrat group, not on Camaro. Not to mention, it's clear whomever constructed with it was not familiar with the material. No work should have been done before a DTD was sent for a suit of this type. Once again, that's on the Lemonbrat group, not Camaro. None of this 'you can give us measurements but it won't be as good', there should have been a hard stop until the DTD was sent. This deadline should not have been agreed to the amount of time it took to pay off didn't give enough time to complete it. Camaro had nothing to do with how that head turned out, that all on the people that constructed it. Like I said for the lion above, there are key traits for big cats that are not present for either head. Their noses certainly aren't as pronounced like that and so separated from the muzzle. I still cannot believe you're doubling down on that tail. You made a hard S curved tail just because there was a few shots in the ref with a tiny curve in it. You know whomever did the construction went wrong on this one and you don't want to own up to it. The only thing that has not been proven or dis-proven clearly is the explicit issue with the chest. No one has provided the initial request form nor the emails related to it, to prove when or where changes were requested or made, so that's the only thing I cannot comment on. Your group has been doing this for a long time, these are all rookie mistakes that should not be happening to a group that's been around this long. And if the person doing the correspondence is not the same person that's doing the construction that needs to change.
  17. https://artists-beware.livejournal.com/796872.html This post is to show my proof that the artist Crystal-For-Ever is very bad about responding and communication when it comes to commissions. I was hesitant to post this to begin with but after seeing another post on her as well as hearing from others who have issues, I only find it fair to warn people what to expect if they commission her. Where: Alias Crystal-for-ever is used on tumblr, furaffinity, deviantart, and weasyl, with the crystalforever alias used on sofurry. What: The picture purchased was a digital artwork piece, paid for in two payments sent by two separate people. Both payments (two payments of $40, ending in a total of $80) were sent on the same day, which is shown in the image below. When: The payment was sent April 23rd 2014, and the image was finished and sent on September 20th, 2014. Proof: Every note between myself and Crystal between the payment and received date are listed below, minus one note, where she simply asked for my email to send the completed image to. Explain: The commission was placed on April 23rd, 2014, for a total payment of $80. Crystal offers it as a "wing it" style, which means you provide the references for the characters, and an idea of a pose you like, and she makes the final call, no previews, and no changes after. I wont go to extreme detail as most of the content is in the notes themselves, but it all boils down to communication. I noted her multiple times simply asking where I sat in her queue, and every time I received the same response "yours is coming up" When she began posting a large amount of personal artwork, I noted her again, getting a little frustrated I had payed such an amount for my piece and had seen nothing yet. Again the same response. Not long after she explained the delays, I noted her again, just asking if mine had been started, and as it can be seen, she says she has a sketch done. As time wears on and I hear nothing, I note her, she reads it and dosent respond. I post a shout to her page and she almost immediately deletes it and sends me a response note asking me to keep this in the notes area. I did as she asked, and after some more prying, she claims to not only have never had a sketch, but lost all my information as well. There are a few rude comments tossed in, telling me not to commission her anymore and the like, but my main goal of this post is to steer people away from her. She is not good with communication, refuses to answer questions, and seems to only find something urgent if you try and make something public. The commission was completed, and, as compared to the references located in the links below, the image is completely wrong, both characters have qualities that do not match the reference at all, and the pose is nothing close to the one we had ask for, it seems quite obvious she put a half effort into the image. With that, I would like to advise any of you to STAY AWAY from Crystal-For-Ever, while her art style is unique and done quite well, she dosent see to understand what it takes to act like a professional when it comes to artwork. *On one side note, myself and the other commissioner had sent her at least 4 reference images in the original note, but I have no access to this note because it was sent by the other commissioner. However as stated above, she claims to have lost all my previous information not long before our image was completed, so I will provide at the bottom, a link to the an image that has the same general pose that satel and I had originally asked for* (NSFW) Pose Ref: http://www.furaffinity.net/view/14473507/ (NSFW) (NSFW) Final Image(s): https://www.dropbox.com/sh/0wlzgj9rp66682e/AADiWNF7h1SrFAspxO-I4ZzCa?dl=0 (NSFW) (NSFW) Satel And My Own References: https://www.dropbox.com/sh/rgbaian5aox5hf6/AAAOvBKI-6oVxuStTQyW2HfTa?dl=0 (NSFW) Current Mood:annoyed
  18. We can mark it approved yes, just give us the heads up when the refund is completed and we'll do so. Very glad to know she made a point to contact you and resolve things, it's always good to hear when anyone is able to own up to the issue and address the problem considerately.
  19. Thank you for the heads up. I'll prepare my finances accordingly for this outcome. I appreciate the information.
  20. Was in talks with the artist prior to commissioning them about ideas. Officially commissioned them February 12th, 2024 when I was invoiced and paid for a two character NSFW commission of my character Lumi and my spouse's character, Milosh with an alt version. The agreed amount for the commission was $300 total. Experienced some major delays initially on seeing any progress, which lead to a few inquiries. I eventually settled for the idea to be changed to a one character pin-up of Lumi in a cheerleader outfit with an alt, and receiving a half refund on that. I didn't get the half refund until quite a bit later, then received a passable sketch. Asked for some minor changes, then nothing. Weeks turned into months, months approaching a near year, and no correspondence from the artist as seen in the images prior despite numerous attempts. The artist however still active and drawing despite owing me and avoiding me. The images show the main area of communication via Discord, but I have inquired on Twitter and via email. Unfortunately for me PayPal can't do anything as it's taken longer than what protection they offer customers, so here I am. I wanted to settle things civilly but have been outright ghosted by the artist.
  21. Shantayz has a history of scamming & defrauding others in other furry communities so it does not surprise me in the slightest that she's taken on this stance. She started off on Furcadia, where she ended up stealing premium items and smaller things of the sort, but I definitely remember her butting heads with artists in the past too. Sadly, all of the records of her past discretions were lost when the forum I moderated for was shut down by our admin without our knowledge. But she is a troublesome individual, and her behavior hasn't changed in nearly a decade it seems. It's unfortunate that she lead you along like this and went for some severe emotional manipulation with you, but I will say in knowing how she has affected others, it is unlikely you will see your finished mod from her. With that said? You shouldn't have proceeded past the sketch phase on this piece without her showing you some form of WIP for the mod. The image is rendered now, but you have the sketch still? So perhaps you could repurpose it as a YCH for someone else to recoup the loss, if you're able to. For future pieces, be they art trades or commissions, be sure to fully watermark the piece, send a low-resolution version of the work to be done and do not finish it until you receive compensation for your work. You may lose out on something, even if you do take precautionary measures, but its easier to salvage a sketch vs a fully rendered piece >:
  22. https://artists-beware.livejournal.com/1012021.html WHO: Tegan AKA CarrionCupcake WHERE: Original transaction was an in-convention commission at Furpocalypse 2017. Notes have been exchanged primarily through Fur Affinity since then. WHAT: Traditional con badge WHEN: October 27, 2017 (day one of Furpocalypse): I commissioned Tegan for a con badge. The base price was $80, but I asked Tegan to charge me $100 instead, with the extra $20 being a tip. Furpocalypse uses a system where the artist fills out the price on an invoice, which the buyer then brings to a central checkout and pays the teller. The teller then stamps the invoice to indicate it has been paid, and the buyer returns the stamped invoice to the artist. I paid the Furpocalypse teller in cash and unfortunately I no longer have my receipt after all this time, though the Furpocalypse staff might if pressed. October 28, 2017 (day two of Furpocalyse): I went to pick up my badge, as Tegan had promised a next-day turnaround. Tegan told me there it wasn't finished yet and to please check back tomorrow. October 29, 2017 (day three of Furpocalypse): I went again to pick up my badge, and Tegan once again said it had not yet been finished. Tegan asked if it could be done as take-home work, and I agreed. November 11, 2017: I sent Tegan a note on Fur Affinity asking for an update. (screenshot) The same day, Tegan replied and said it would be posted "this week." (screenshot) December 26, 2017: I sent Tegan a note asking for an update. (screenshot) Tegan read it but did not respond. February 18, 2018: I sent Tegan a note asking for an update. (screenshot) February 19, 2018: Tegan replied only with "Hey what's your next con?" (screenshot) February 20, 2018: I informed Tegan that I will probably be doing Furpocalypse again this year. (screenshot) Tegan read the note but did not respond. June 3, 2018: I asked Tegan if I'm to understand from that exchange that the badge will be ready before Furpocalypse? (screenshot) June 4, 2018: Tegan replied that it would actually be scanned, posted, and mailed to me "this week" if I could provide my address (screenshot) June 4-8, 2018: I asked Tegan if it would be all right to send my mailing address via email instead of Fur Affinity notes, because I don't particularly trust the latter. Tegan agreed, and I did so. I'm not providing screenshots of the email since it's literally just me providing my mailing address (which is not information that should be posted here anyway), but here (screenshot) is a confirmation note back on Fur Affinity, informing Tegan that the email had been sent. As of when I submitted this post to a_b, I never received anything in the mail. July 10, 2018: I sent Tegan a note asking for an update. (screenshot) July 11, 2018: Tegan replied informing me that the scan would be posted "this week." (screenshot) July 22, 2018: I sent Tegan a note asking for an update. (screenshot) July 11, 2018: Tegan replied informing me that the scan would be posted "today or tomorrow." (screenshot) August 5, 2018: I sent Tegan a note asking for an update. (screenshot) August 6, 2018: Tegan replied informing me that the scan would be posted "tomorrow." (screenshot) August 8, 2018: I sent Tegan a note asking for an update. Though there had been a soft unspoken inferring up to this point that Tegan needed only to scan and post the badge, the lack of updates over this long a time lead me to ask more directly and formally: The badge actually is finished, yes? (screenshot) Tegan read it but did not respond. August 13, 2018: I sent Tegan a note asking for an update. Because of how long it has been and especially the lack of response to my direct question, I started to more overtly show doubts that this badge is indeed finished. I asked for a refund if it was not. (screenshot) Tegan replied after "finally [getting] home" that the scan would be posted by "tomorrow." (screenshot) August 16, 2018: I sent Tegan a note asking for an update. I also asked what is causing all these delays. I repeated my stance that I would like a refund if the badge had not actually been completed, as Tegan still had not directly answered that. (screenshot) Tegan replied complaining about having a lot going on, but promised to get the scan "soon." (screenshot) August 23, 2018: I dropped a sharply-worded ultimatum on Tegan. (screenshot) The main point, to quote a passage from the middle: "You still have yet to answer a simple and direct yes or no question that I've asked several times now: Does my badge actually exist? Have you drawn it yet, in all this time? If so, prove it. It really should not take two and a half months now just to scan something. If you haven't started it yet, then please don't. I will instead take a full refund." Because of the repeated delays promising updates soon/tomorrow/etc. I informed Tegan that I felt the only way to get the matter resolved was to attach a deadline: I expected either the badge or a refund by September 1, or I would take the matter to a_b. August 27, 2018: Tegan replied "now that [Tegan is] home" understanding and thanking me for the warning, and promising to talk to me "soon." (screenshot) August 31, 2018: Tegan sent me another note suggesting it may have to wait until Sunday the 2nd, rather than the 1st as originally promised. Tegan promised to include extra sketches for the trouble, and to pay for shipping with tracking. (screenshot) September 3, 2018: The September 1 deadline came and went, and so did the September 2 deadline, so I wrote and submitted this post here. EXPLAIN: I still have not received anything after almost a full year of "today/tomorrow/this week/soon" promises. I still do not believe this badge ever existed, which leaves me at a loss regarding how to deal with Tegan's offer on August 31. I very specifically and directly, more than once, instructed Tegan not to draw this badge if it had not already been made, because I would rather have a refund at this point. Tegan never did answer the direct yes-or-no question of whether this badge ever existed. If it did not (which I very strongly suspect) but Tegan then threw something together this weekend to meet the deadline, that would directly go against my frequently-repeated wishes. One could argue that receiving the badge+bonus sketches+complimentary shipping with tracking would at least be something, and that was why I was persuaded to give Tegan one more day per the note on the 31st. Even now, a part of me is worried I'm going to click "Submit" on this and then received the finished product half an hour after I posted it, and end up looking silly for that. However, I look back on this entire history and... well, I'm sorry, but I simply can't believe Tegan anymore. Tegan implied I'd be getting the scan any second now, but Tegan has been implying that for months. At this point, I just want the matter resolved. By refund, preferably, but I might just have to take what I can get.
  23. https://artists-beware.livejournal.com/990259.html WHO: exitoricanqueen/exitoricanbean WHERE: https://exitoricanqueen.deviantart.com/, https://exitoricanbean.deviantart.com/ WHAT: animated icon WHEN: initial conversation and payment: october 11th, 2017. asked for an update march 12th 2018. pinged their alt account exitoricanbean march 20th. offered to take a refund march 29th. noted about previous messages + request to refund april 3rd. noted again about previous note april 11th. EXPLAIN: i commissioned them october 11th for an animated pixel icon. they responded to my request approving my commission and letting me know they set up the widget for me to pay (initial conversation - https://sta.sh/012cq1844cnp) (proof of payment - https://sta.sh/01voj3nv3v84) because i had seen the vast amount of people asking before me, and as an animator myself i knew an icon of the sort would take time, i wasnt very concerned about the wait for a while. around january/february i wondered about it but didn’t think much. however, what i noted was that if they were working on all of the commissions owed before me, surely around this time mine should be done. and i watch both their main and side accounts on da, and i could see this wasnt the case. a lot of their recent art is either gift art or art for themself. i figured if they had such a big backlog, they shouldnt be doing much else besides their commissions. i questioned them about it here (https://sta.sh/02huower20g) and i received no response. after i commented they changed their taglines to say they were "slow and dead", and they stopped posting for a few days. however, i glanced at their favorites and noticed that while they werent posting, they were still online, because one of their recent favorites was posted after the supposed hiatus. i asked another commissioner about them and learned that they seem to have become overwhelmed by the workload they have. its hard for me to feel bad for them, as they shouldnt have taken 34 commissions in one day (this isnt an exaggeration, i started a chart to see just how much work they had and how much money they owe and here it is https://docs.google.com/document/d/1DIvkpo3SrVCKU_2vps8yA3v39Yu62vjwB2BUzjhHcyE/edit?usp=sharing), and while it would be uncomfortable to have to admit to having little to no progress on my commission, id greatly prefer it to being blatantly ignored like this. i know im not the only one dealing with this issue with them. im asking for a refund tonight but i dont expect a response, and judging from the other commissioners experience, i doubt ill get my money back even if i do get a response. ive never done something like this before, i hope i didnt do anything wrong here i just want it to be known that exitoricanqueen seems to have a lack of communication and lack of priority for owed art. update: this was orginally written march 29th. it is now april 11th, and i have asked about a refund 3 times now, on the 29th (https://sta.sh/0286sl77e5xj), 3rd (https://sta.sh/01deygrow1lu), and today, the 11th (https://sta.sh/063uojq9adm). i have received no response despite exitoricanbean being clearly active, posting art and talking on their page. in my sent folder the note is shown to be unread, which means that it was either set to be that way or they just never bothered to read it in the first place. all screencaps here: https://sta.sh/2c1yt75xddh update: finished the backlog chart. this is (almost, at least everything i could find on their commissions journal) every commission they have taken from october 1st 2017 onwards, and the costs, and which are finished or not https://docs.google.com/document/d/1DIvkpo3SrVCKU_2vps8yA3v39Yu62vjwB2BUzjhHcyE/edit?usp=sharing update 2: on april 20th i noted them again here (https://sta.sh/01bf6t8a9xyz). after a week of silence exitorican began posting again on both their main and alt accounts, but have still continued to blatantly ignore me. im running out of hope for this because it truly seems like they just dont care about what theyve done. all of my notes are unread (https://sta.sh/0iuwhutaa11). i have contacted this person 6 times now and there is no logical explanation for them to have not seen my messages. they are ignoring me and i genuinely dont know what to do. im considering noting again and telling them ill post this to my deviantart if they dont respond but at this point im losing hope.
  24. https://artists-beware.livejournal.com/963375.html Its with an EXTREMELY heavy heart that I am writing this; but its been ongoing for SO long I think it is time. I want to preface this beware with the fact that Wolframkyo is EXTREMELY passionate and very kind in all their responses and usually get back to me rather quickly. This is a beware on professionalism, and a lack of time management.. as one year later I'm still awaiting my piece of art from them. Unfortunately I did not screengrab the journal where Wolframkyo was offering discounted commissions for an emergency fund; this was done end of June of 2016. Not sure what the circumstances were but I do recall that the journal was offering up their stunning artwork for a very affordable price, and was to be done in stream! So I jumped on that journal asking for a commission and was greeted promptly with an accept! payment was made (15USD) via Paypal http://imgur.com/K03OOc8 Unfortunately my piece didnt come up in any of the streams in this time frame which is fine, things happen, so from there I just waited for a little while, and saw a journal update in regards to u updates for the commission list! I noticed that my commission was NOT on this list and was a little concerned so I messaged Wolf and brought it up. They eased my mind and told me that it was an accident and I was added, and bumped up! http://imgur.com/K03OOc8 This was done via an Furaffinity Journal which I did not grab a screenshot of at that time, as I had no reason for concern. Ok great! Im a pretty patient person, so I just let Wolfram work on art and kept checking back in here and there. Fast forward to October now; I just asked for some updates as waiting from June to October for a in stream commission is a little long, but again I'm pretty patient. http://imgur.com/ulzlgj9 Im not really sure how I was supposed to be reading into their response? Im not sure if my commission was included in the ones they were talking about, or if my piece was to be done after this current batch? Whichever, I didnt mind the update and waiting a little bit longer. Im going to be really honest on this next part; I was VERY sick, in and out of the hospital and honestly had no time/forgot about this commission for quite some time. One day I received an unexpected note from Wolf saying that they were sorry for the wait, and they had lost my character sheet but I was to be up in the next batch of commissions! http://imgur.com/ER9cmof This took me by great surprise as I had all but forgotten about this piece. I promptly responded with a copy of my reference and was again relayed I would have updates the following weekend. (Please note the time stamp is now February of 2016) http://imgur.com/4Dzz5gr I really hate bugging artists, but Im at the point where I just either want my art done, or my refund. Im nervous about asking for a refund as they post journals regularly about financial issues, trying to work on art, trying to refund people.. but I attempted once more to contact them to get ANY form of an update. http://imgur.com/bmC3T7b But were here on July 18th 2017 with no updates, no progress, just promises of "youre up next" "ill have it soon" "next weekend hopefully". Wolfram is EXTREMELY kind hearted and I can tell theyre trying their best.. But its really frustrating to be led on by an artist and strung along for this long now. Something that I just now noticed was that on their Trello (application used to show progress/keep up to date on commissions) I wasnt even added to the queue until February of 2016. Im not sure if this was because of the switch from the FA journal to Trello or what, but I did find this very odd. http://imgur.com/8rqtvt7 EDIT: WOLFRAM has completed my work! (just over a year of a wait) and as I've said before, theyre SO kind and willing to work with you. My beware Isnt on their art, scamming, or anything of that really negative type. its just a time management/overloading themselves beware. I would commission again absolutely IF/WHEN wolfram gets their queue under control and the turn around time is not like 8 months to a year for a single piece. you can see their hard work/dedication and how quick they respond and how truly polite they are.
  25. I've been working with multiple customers for some time now (even now I'm doing a project for multiple people) and I had never encountered such issues before, so I had no frame of reference. Now we updated the ToS to prevent such occurrences from repeating. Oh and thanks for the heads up about PayPal, we'd missed that part. Turns out we would've been fine anyways, since it wasn't really a surcharge for using PayPal but rather a handling fee for processing four transactions instead of one. Still, thank you for pointing that out, we've made our ToS more clear thanks to that
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