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  1. https://artists-beware.livejournal.com/936264.html WHO: Wormskin On Furaffinity WHERE: https://www.furaffinity.net/user/wormskin/ WHAT: Commission Type Was Half Body Digital Art WHEN: May 1st, 2016 - Present day PROOF: https://i.gyazo.com/53bec47615ad2cadfeabbbbc466e8d63.png https://i.gyazo.com/f581a688565103e79797eb5aee01805b.png https://i.gyazo.com/9bd2c423cb4dc5a5059378e5e4263533.png EXPLAIN: It started off when I saw his artwork on the front page of FA, I loved their art style and wanted to get a commission from them. after contacting the artist and explaining to them what I wanted (look at the above screenshots) they sent me an email and I paid for it. 7 months later and I haven't heard from this person, I even sent them a note asking about the art but it was never opened. https://i.gyazo.com/fe3dfcf3df83946ff0046e5946000ca4.png https://i.gyazo.com/caf3d8457586c0ba030c72ea8908210c.png https://i.gyazo.com/3d0c608b7a7fbcf142e88b8382a2018e.png I really don't know what to do at this point, I'm out of $41and the artist has seemed to just drop off the face of the earth. if ANYONE has any info on this person please note me on FA.
  2. https://artists-beware.livejournal.com/935632.html Who: Babbuful on Furaffinity Where: http://www.furaffinity.net/user/babbuful What: Commissioned group picture When: May 24th 2016 - November 26th 2016 Proof: May 24th- Ordered Commission http://imgur.com/awoe2Oo http://imgur.com/RaByV2M http://imgur.com/84Ti2GU Also May 24th- Paid Commssion http://imgur.com/akcWL4D June 25- Checking in http://imgur.com/uPvR5gk At this point I request the characters to be changed and she agrees to it. July 27th- WIP but it's wrong http://imgur.com/Hvvx1GD November 16th- WIP Still wrong and will "have it done soon" http://imgur.com/pxoBg56 http://imgur.com/rk6sDDb http://imgur.com/m2zAMHZ November 26th- No response http://imgur.com/BDPurK1 http://imgur.com/KWHQyJh Explain: May 24th- Ordered Commission I had ordered a group picture for me and friends to have while making sure it was simple. No bg and only a colored sketch. Easy enough I hoped. It cost $80 dollars. June 25- Checking in She had said it would only take a few hours to start on, but after a month passes she hasn't worked on it. Okay fair enough. Art can be hard with a life. During this time she rants on journals of how hard it is and how people are insulting her for taking so long. I have doubts on this but she has deleted these journals already. Even one about leaving Furaffinity. July 27th- WIP but it's wrong Awhile back on skype, I asked to change the characters and she agreed to this. So when she showed me a wip of the art, I told her it was an older one, she says she hasn't updated the art yet. November 16th- I again ask about my art from her and she says she has the file of it and will post to trello. However, looking at it, it's the exact same wip I had seen in July. She merely reuploaded it! Afterward, she says she will have it done by Saturday or Sunday. November 26th- No response I think I have the right to ask about my art more frequently now, and what a surprise, she is ignoring me. She has also been known just to vanish out of nowhere from time to time as well. I feel as though I have been more than patient, and I really love her art style, but she does not know how to properly organize and must learn to not lie about getting art done. If she doesn't respond soon with a better wip (just a new sketch) and properly work on it, I will be asking for a refund. Anyone who has gotten art from her should do the same.
  3. https://artists-beware.livejournal.com/935990.html WHO: https://www.furaffinity.net/user/jonsie/ http://www.furaffinity.net/user/meilkei (this account has been disabled) WHERE: FurAffinity WHAT: A custom 'Keijin' which was/is their closed species - Paid $150 WHEN: May of 2015, payment was sent on May 22nd 2015 PROOF: Everything, from the beginning until now, is in these screenshots. Oldest is at the bottom just like how you would read it on FA. This was when she was still on her Keiiba account, where the original transaction took place. Here's the sketched of my commission This is from the past 2 weeks or so from her new account JONSIE. These are refs that I had sent her when she asked if she could do art of my characters instead. I believe she sent me a message on facebook asking about it. And lastly, proof of payment. EXPLAIN: I'm not really too sure what to put here that's not already in the screenshots, but long story short I had followed her and her art around for quite sometime. We were actually even friends at one point, not super close, but you get the idea. I've always loved her art and she's always been a kind person with a good reputation so what could go wrong? I can't remember if I've ever commissioned her before this point, but other people had and always got what they paid for and in a pretty timely manner. When I first saw her species floating around I kind of fell in love with them and wanted one of my own and once she started to offer customs I jumped at the chance to get one. And the rest is pretty much in the messages. This has been going on since May of last year, and I've tried my best to be patient and understanding because I know life happens. I even opted for different kinds of art to make up for what I had paid for and never even received that. I actually just counted this as a loss after a year of waiting until she messaged me two weeks ago. So here were are a year and seven months later I have nothing to show for the $150 I paid to her. UPDATE 9/26/17: Just wanted to give an update to this. I never received a refund or art. I contacted her a couple weeks ago and this was
  4. https://artists-beware.livejournal.com/935156.html WHO: 0cean/Loreisle WHERE: http://www.furaffinity.net/user/0cean/ http://www.furaffinity.net/user/loreisle/ WHAT: 5 colored digital pictures. WHEN: Aug. 17th PROOF: Proof of payment. Proof of agreement to her terms. EXPLAIN: So originally I bought a sketchbook commission slot from the artist for $100 back in October of 2015. After paying for the sketchbook I had given her a list of my characters I wanted in the book and choosing a book we both like I made sure to keep a somewhat constant communication with her. Eventually the artist went through a huge rough patch that including moving and a few more personal things. This delayed my commission severely, but I was more that understanding. I did check in with her every so often and was kept up to date. (1, 2, 3, and 4.) Eventually I did receive my sketchbook, but since it wasn’t everything promised in the original agreement that artist offered me 5 digital color pictures and I accepted. I gave my first four back in August of this year and later gave the fifth a little while later. Since giving my ideas I’ve kept in contact and check the status once in a while. (5, 6, 7, 8, 9, 10, and 11.) For the last few months the artist has been doing multiple ych’s and getting them done in a few weeks. One of which I myself bought and had before any of the five pictures. (12) I try to be patience and not rush artists when I commission them, but it just upsets me to see others get their art a few days later where as I’ve been waiting months. Honestly a beware on this artist is really the last thing I wanted to do. She was one of the first I ever commissioned and has always been pleasant to work with whenever I do. Not even sure if this will even count as a beware. As of now I have one out of the five and have been told the others have been sketched out. (13 and 14) Current Mood: pointless UPDATE 12/2/2016: Artist has uploaded second picture of the list. http://www.furaffinity.net/view/21886371/ UPDATE 12/28/2016: Okay so I doubt anyone will see this update. I submitted an update post to the mods and am waiting for approval, but in the meantime I have something new that came after I submitted said update. I finally managed to a reply from 0cean and this is what I get. Firstly I want to say this may just be me, but the whole note came off as entirely rude. I also want add that this reply came after I had to track her down on a DA account she did have listed anywhere. She did even respond to the pm there, but to one I sent a week ago on FA. So after not hearing anything for almost a month I get a rude note. If that isn't bad enough I found she was very active on this new account doing free art stream, adopts, art trades, and personal art. Funny thing is that nowhere on any of her account do it mention lost programs in fact her accounts haven't been active in almost 4 weeks. Clearly if she was active there she could have done some kind of update. I get everyone has a life, but clearly she had the means of updating people. [Misunderstanding] In response to my last edit about the Journal it seems it wasn't about me. She just happened to have posted it about people from an art stream shortly after I asked for and update. Huge mistake on my part there.
  5. https://artists-beware.livejournal.com/934609.html WHO: Jinxsis (FA) / Jinx_in_boots (Twitter) WHERE: http://www.furaffinity.net/user/jinxsis/ (FA) https://twitter.com/Jinx_In_Boots (Twitter) WHAT: - 1 Art Box - 1 Custom Messenger Bag - 1 Custom Bandanna (for someone else) - 3 Halloween Badges (Made / Shipped) - Update to Old Character Reference Sheet WHEN: January 2014 - October 2016 PROOF: 1/5/2014 - http://sta.sh/01lgl1khf2jw 1/17/2016 - http://sta.sh/087h0ghdhov 10/24/2014 - Refund Payment Rejected: http://sta.sh/023sa6euym2x Note asking why it happened: http://sta.sh/01wou4o46eji 10/6/2016 - Asked about Ref redo: http://sta.sh/01hbsaehhbrd 10/7/2016 - Changes needed: http://sta.sh/01iucqs55vl3 http://sta.sh/0ljwlx1eij8 11/21/2016 - Blocked on Twitter http://sta.sh/0251ljbd100y http://sta.sh/0ljwlx1eij8 When asked why it happened from the bf: Pt. 1 - http://sta.sh/01pz49lg1cs8 Pt. 2 - http://sta.sh/017eg7x0eyht EXPLAIN: Jan. 5, 2014 - Initially commissioned them to do a Art Box / Custom Messenger bag for me for $75. Was contacted later that it could not be finished so refund could either be given or trades for the amount owed up to 4 items, no matter what they would be. Jan. 17th, 2014 - Initially commissioned for a custom printed bandanna for an ex-friend of mine. Was told that also could not be completed and refund was set to happen so refund could either be given or trades for the amount owed up to 1 item, no matter what they would be, and included with offer above. Oct. 24, 2014 - Refund was offered, but then was receded and not sent due to them not being able to at the time. Again, the refund was switched to the offers stated above with at least 5 things I would want to get no matter what they are. Oct. 7, 2016 - After the purchase of another character from someone else, I had asked for a small reference sheet change based on a character purchased from someone else. Was told that it would take 2-3 weeks for them to finish. I had also asked about doing two reference sheets: 1 for a reference sheet for a character I am getting a suit of and 1 edit for the reference sheet above at 0ct. 7, 2016. On Nov. 21, I had found out I was blocked on twitter when going to contact about the reference sheet to ask if it was completed as of yet so I could send it to a maker. In wanting to know why I was blocked, I had asked my boyfriend to contact the artist and ask what the reason I was blocked if they needed to get in contact me with a commission. They had said they did not need to tell me and would contact me when the commission was over with. At this point and time, I did not wish to get the commission anymore as not only am I not able to contact them on the main handle I handle my commissions I get from others, but without giving an adequate reason to this block. The time had also been too long, and as a business transaction, as this is treated for only at this point, I only want my refund from this artist. I am in the process of getting the refund back and was told it would be after Thanksgiving. The guess, since I am not able to contact them myself, nor have they contacted me, is Friday November 25th, 2016. **Update** Was told to my bf that I would be refunded within exactly 2 weeks. Keeping aware and if it is not fufilled by the allotted time, it will be taken up with paypal and chargeback will be filed. Proof: Clarity needed for amount to refund: http://sta.sh/025yfc2xbae5 Amount Clarified and Time for Refund Given: http://sta.sh/01htskdo0p90 **Update** Jinxsis had stated to my bf that they would give me the refund by the night of Decemver 9th. They still have not given back the refund, even when she stated she would have been sending the refund this week by the previous claim. By December 12th, the paypal charge claims will be filed on them by the end of the day. I hopefully will get my money back by then.</b> Proof: Asked on clarity of refund / problem to why she didn't send it 12/09/2016 or 12/10/2016: http://sta.sh/0egnyrdcw6n **Update** Jinxsis has not contacted myself or my boyfriend about the refund being sent through paypal since Sunday, so a charge back on the most recent purchase has been filed. Hopefully with this, the refund will happen and this can be resolved. Proof: Paypal Dispute: http://sta.sh/0940tovtds5 **Proof** So, after chargeback was completed and paid for the $10, my bf had asked about the account and if it was able to have the rest of the money sent that Jinxsis had said above (proof of clarity for 12/09/16 - 12/10/2016). However, as it seems, they do not have the money anymore and will be sending the money within a few days (again). So the money will be sent a few days before the holiday. It is confusing at this point and feels as though they are stalling to give back a refund at this point. I still have not had any personal contact with them at all, as said that they would do. So, once more, I have to wait for a refund for hopefully 2-3 more days. Proof: http://sta.sh/02ehgxnsqjgz **UPDATE** Still, there was no communication directly to me about any of this situation and delay of refund dates have happened. As of today, December 27th, 2016, I have received back my refund for all items I had previously commissioned. It is considered resolved. Never again will I commission this person and if you do, please be weary of communication as well as their intake of commissions. I hope no one else has to go through this.
  6. https://artists-beware.livejournal.com/934245.html WHO: WolfenBro on Furaffinity, who is also BigbyxWolf (Rein Ranulfo) on Twitter. Here are other sites he is on. NOTE: All sites listed below contain NSFW content https://www.furaffinity.net/user/wolfenbro/ https://twitter.com/BigbyxWolf?lang=en http://reinawasawachi.tumblr.com/ https://www.patreon.com/rein WHERE: First contacted him on Furaffinity via note. He also had the commission information up on http://werewolfrein.tumblr.com/Commissions but it has since been taken down. His new one is http://reinawasawachi.tumblr.com/ (nsfw) WHAT: A two character commission with full background. Digital art. Description is in the screen capture of the long thread. WHEN: First contacted him in July, 2015. Sent payment July 10th, 2015 Asked for progress update March, 2015 Asked for refund July, 2016 Was paid back $40 on July 12th, 2016 Was paid back $31 on August 7th, 2016 Last correspondence that he replied to was on September 26th, 2016 Sent another note through Furaffinity on November 6th, 2016 and it does not show that it's been read. PROOF: Here is the main thread. http://imgur.com/Lt0yiVt Paypal transactions: http://imgur.com/r6Phamq Asking for an update: http://imgur.com/zerSvWA Trying to sort out refund: http://imgur.com/eMOm8pB Reminding him that he still owes me: http://imgur.com/4PfOEF7 Another reminder: http://imgur.com/F4kqrJK EXPLAIN: Artist posted an "emergency commissions" journal so I sent him a note asking for one. After money was exchanged I didn't hear from him for a few months, so I sent him a note on FA asking what the progress was. He said he'd get to his commissions over spring break. Mine was never completed. I waited a year and then asked for a refund. He was apologetic and refunded a partial amount of $40, then $31 the next month. He still owes me $27 and is not responding to my notes. I feel I've been extremely patient through all of this. I've had enough. Dealing with someone like this is infuriating.
  7. https://artists-beware.livejournal.com/933659.html WHO: Greycat Rademenes WHERE: http://greycat-rademenes.deviantart.com/ (DA), https://www.furaffinity.net/user/greycatr (FA) -> Both NSFW WHAT: A 2 character color picture for $90 WHEN: 12/11/2015 (payment) -> 3/16/2016 (last contact) -> Present Day PROOF: (Identifiers and explicit adult details have been redacted to the best of my abilities) Details of my Commission: http://sta.sh/013r1r3pado7 Payment of Commission: https://sta.sh/01tcxdl753ud Last Contact: http://sta.sh/04oyr12l9g5 EXPLAIN: On 12/11/2015, I paid for a 2 character color commission from Greycat Rademenes. I patiently waited for the picture to be completed, so I send him a DA note on 3/16/2016 asking about the status of my commission. He responded in a timely manner, but then a while later, he never responded when I asked him about my commission. I tried his Yahoo! E-mail, G-mail, FA notes, DA notes and some DA shouts, but he never responded to them. I don't want to believe he's ignoring me, but he hasn't given me anything to suggest otherwise. I've had no problems with him in the past, but this is something I've never encountered with him before. I really hope that he did not get too bogged down with his other non-art commitments (work, school, other people's commissions). Again, he hasn't given me anything to suggest otherwise. I only want my picture to be completed. I'm only posting this because of the total lack of communication on his part. All I need is a simple, one sentence response about my commission from him. I only ask reasonable requests like that to be done. UPDATE 1 (11/21/2016): After a few DeviantArt notes, I finally got a response from Greycat. He did not forget about my picture, but it would've been nice if I could see it firsthand to confirm the claim that he did work on my picture I commissioned nearly a year ago. Partly, but not yet fully resolved. Greycat's response: https://sta.sh/01rs8uyx2kii UPDATE 2 (11/22/2016): After 2 Tolstoy-length DA notes, Greycat is currently working on my commission mentioned above. My commission is NSFW, so it cannot be shown here. A bit more resolved than last time, but still not yet fully resolved. Greycat working on my pic: http://sta.sh/01cwjziz8i0 UPDATE 3 (11/27/2016): After another note, he has finished my picture and sent a copy of it to my email. Again, NSFW commission, so it cannot be shown here. I can consider this issue fully resolved, but I wish Greycat would keep in touch more often so a fiasco like this won't happen again.
  8. https://artists-beware.livejournal.com/933029.html WHO: BigRottieDawg WHERE: http://www.furaffinity.net/user/bigrottiedawg WHAT: Custom 3D model head - trade WHEN: May 2015 PROOF: Initial contact. Discussing details one, and two. EXPLAIN: I received a note from BigRottieDawg shortly after watching him on FA expressing interest in working with me; I'd been on the lookout for a custom 3D head so jumped at the chance! We eventually decided on a trade and I offered a two-character piece for my half which was agreed to. He was able to show me a few progress shots in a very short amount of time which looked great and put us off to a promising start! My half was completed a couple of days later on May 28th (can be seen here but is NSFW.) Contact dropped off after that a little and the next update I have record of was in October 2015. (His link to the screenshot of the model was sent in a second note.) At this point the model looked almost finished apart from textures. I am generally happy to wait as long as needed providing contact is good but things dropped off again until August 5th 2016 (he sent me an update while I was out of town but it looked great!) He promised to send me a colour preview the next day but nothing was ever sent. I sent him a note on September 18th 2016 asking if we could set a final date for delivery to which he offered October 1st, which I agreed to. We're now in November and I haven't heard anything since that date. Honestly at this point I'm just frustrated; his half of the deal has been mostly finished for the best part of a year from what I can tell but he just isn't delivering. He has opened for commissions since our trade beginning and has delivered most of them, but I think a few customers are still waiting also. 😕 EDIT: Received a note from BigRottieDawg the day after this was posted and received the 3D model via email on November 19th so am now marking this as resolved. 🙂
  9. https://artists-beware.livejournal.com/932724.html The incident occurred earlier in the year, but the artist is again taking commissions without finishing her current list. (Some of the people on the list have been waiting for over a year.) I am putting a record up here just in case. WHO: Sharkfu on DA Fraud on FA Vicious on Weasyl dydoe on Tumblr Former usernames include: bohemianjc (Twitter/Twitch/?), Atroci (DA), Debauches (Facebook), Plushiez, JamieBroLol WHERE: http://sharkfu.deviantart.com https://www.furaffinity.net/user/fraud WHAT: Several digital art commissions. There were at least two that were spaced several years apart. (screencaps below) WHEN: Our interactions began in early 2013. She was in a financial crisis and her bank had charged her an overdraft fee. I helped her out by giving her a small loan and when she still could not make ends meet, I commissioned her for a drawing. We fell in and out of contact until summer of 2015, when she was once again in a financial crisis. I commissioned her yet again. In the summer of 2016, I began noting her about the commission, whether she intended to finish it or issue a refund. I got one response saying that she would be willing to refund me, but nothing afterwards. She then posted her journal offering to sell a gryphon design, which is when the screencaps begin. PROOF: Our conversation: http://sta.sh/222ie5e1znd0?edit=1 Backup link: http://imgur.com/a/UC2WV EXPLAIN: I approached offering a trade: clear all of her debt (and then some) in exchange for the gryphon. I included PayPal screenshots in case she had forgotten about the art. She refused the trade, then attempted to get out of refunding the full amount. (The latter might have been a simple misunderstanding on their part.) She then claimed that she had not received any payment from me. After having PayPal send copies of the receipt to her and providing additional screenshots of receipts, she acknowledged that I had paid her, but insisted that I had sent the money as a gift or loan instead of payment. She also seems to be under the impression that after PayPal buyer protection runs out, she is under no obligation to complete owed work. In addition, she posted several journals asking commissioners to remind her of owed work. Though I did indeed comment on two of them, she deleted the journals and declared that not commenting on the journals meant that I voided all of her obligations. In the end, I provided a screenshot where I did indeed commission her and I finally got my refund. Though I was lucky enough to receive a refund (and indeed, several others have), there are others who are still waiting. The artist always seems to be in some sort of financial crisis and takes emergency commissions which she does not always complete. EDITED 11/14/16 with more alternate usernames.
  10. https://artists-beware.livejournal.com/932097.html WHO: Figgetywinks WHERE: http://www.furaffinity.net/user/figgetywinks/ (may contain NSFW, I'm not sure. I no longer use my account.) http://figgetywinks.deviantart.com/ WHAT: An adoptable of theirs called "Tilkibli", an unfinished one was purchased for the amount of $25. Adoptable was never finished and delivered. WHEN: Adoptable was originally posted on November 30th 2015 (Gemini, seen here). I expressed interest in it, and he agreed to finish it for me if I purchased it. Before I could decide, a couple of friends purchased it for me. The adoptable was posted on November 30th and payment was sent and received on December 1st 2015. From there, I privately messaged him (starting on December 1st). I let him know what I would like done with the adoptable. He responded promptly. I later contacted him on February 20th 2016 after having not heard from him. He responded saying that he would have the lineart (but not a finished design, as agreed upon) to me by the next day. On June 9th 2016 I contacted him again, again after having not heard from him since the above stated day. I requested that a refund be sent to the couple who bought the adoptable for me. I have not heard back. I again requested a refund on October 22nd 2016. I have included every PM correspondence between us here. PROOF: Reposting of all relevant screencaps in this article included below: Original posting of the adoptable Offer to finish it once paid for Exchange where the couple bought the adoptable for me PM exchanges between Figgetywinks and I Other Tilkibli he has created and sold between the original purchase and now - May not be a comprehensive list of sold items, just ones that were public and easily accessible as of today, October 29th 2016. I know that there are other people waiting on things from this artist as well and I hope they will come forward and post in the comments of this article. EXPLAIN: There's not a lot left to say that hasn't already been said. Some friends bought an unfinished adoptable for me as a Christmas gift last year, we're almost to the holiday season this year and I have not received the finished product. I requested that they be refunded on June 9th 2016 and again on October 22nd 2016 and have not heard back either time. I am no longer in contact with the people who bought this adoptable for me so I can not check to see if the refund has been issued through them. As stated above, between the time the adoptable was bought, several other Tilkibli have been created and sold, not to mention other things as well, based on a quick look at the artist's galleries. Communication has been extremely poor, ranging from responding only when asked for updates to the point of receiving no reply at all to my refund requests. My ideal resolution to this would be confirmation that a refund has been issued and processed.
  11. https://artists-beware.livejournal.com/931747.html WHO: BlueBreed WHERE: InkBunny - https://inkbunny.net/BlueBreed (NSFW) WHAT: $10 colored single character image WHEN: Payment was agreed upon and sent on April 5, 2016. As of now, the artist hasn't responded to any of my attempts to contact them. PROOF: The initial agreement - http://i.imgur.com/mr3UyHv.png The PayPal payment - http://i.imgur.com/CVv6vgT.png A tweet I sent to him asking him about the status of the commission queue - http://i.imgur.com/DCwSk1X.png His old Journal about offering refunds, where I posted about messaging him a day after I tweeted to him - http://i.imgur.com/nInfpih.jpg A second message chain I sent him in case he wasn't able to see the original one for some reason - http://i.imgur.com/v4wtuI9.png EXPLAIN: BlueBreed had a limited-time special going on for $10 colored commissions. After sending the payment on April 5th, he put me on his commission list. On the June 29th, he posted a journal saying that people who hadn't received as much as a sketch from him can ask for a refund because he was gonna be busy with work and school for a while. I decided to wait on it because I understand that artists are still people and things can't always go as smooth and fast as expected. After a few months and seeing a handful of images posted along with a journal for Pay-What-You-Want sketches, I decided to ask him for an update on October 13th just to make sure I haven't been forgotten about, and never received an answer. He was doing streams and working on personal Halloween stuff while posting journals and Tweets, so it's not like he was off the grid. I thought that maybe he just hadn't been paying attention to his messages on InkBunny, so I sent him a tweet on October 25th asking him about the commission and that I had messaged him a little while back. Still no response. I still gave him the benefit of the doubt for some reason, so I sent a different message asking about a refund on October 31st in case something happened to the first message and he couldn't access it, and then another message on November 4th to try and get his attention. He's still been streaming and decently active, but refused to even give me an update on a service I paid for.
  12. https://artists-beware.livejournal.com/930964.html WHO: Buttbear/Yuristorm http://yuristorm.deviantart.com/ https://twitter.com/Blazefire_Saber http://toyhou.se/yuristorm http://yuristorm.tumblr.com/ WHERE: http://yuristorm.deviantart.com/ WHAT: Purchase of an character by Yuristorm, with the addition of edits to the design. (The artist allowed the customer to pay extra for edits to be done) WHEN: November 25, 2013 PROOF: http://imgur.com/a/Jvg6Y Contains everything related to this, but I will be linking to some of them in the explanation post. EXPLAIN: Yuristorm (at the time of purchase, known as Buttbear) hosted a journal selling and trading a variety of character designs. I took interest in a centaur and bird gijinka and discussed payment with the artist, along with asking if edits could be done to the centaur to better suit my tastes. (http://imgur.com/vvdd6bP) Payment was sent and the edits were agreed to, with Yuristorm promising to start on the centaur soon. [Read More] In Summary: -In November 2013, I discussed with Yuristorm the purchase of a centaur with additional edits to its design. -Communication was sparse in 2014 due to my respecting Yuristorm's health problems and letting the ball slip on my end concerning dutiful communication with the artist. In the time since then, I have become a more experienced commissioner and hope to do my best in being an excellent customer. -Communication picked up in 2015, with me often having to bump a note every few months to get a reply from Yuristorm, often around the time when the artist grew active on DA again. -Deadlines were broken what felt like many times: + August 2015 - Claimed that the art would be finished by summer's end, and thus the next few months. + November 2015 - Technically speaking this was not a true "claim," the artist only said it would be done soon, but since it took all the way to September 2016 for it to be done, I feel it is perhaps worth mentioning. + May 2016 - I attempted to set a rough deadline of one month beginning May 14th. It was not kept. + June 2016 - Again, claiming to get the art done "soon," while posting a good deal of other art, concerning some commissions and gifts, on Twitter. + July 2016 - Claimed at the end of July to be done within the next few days. + August 2016 - Claimed at the end of August to be done within the weekend. -Artist claimed multiple times to be done soon and would put up deadlines that would get pushed back. -Communication was inconsistent and poor. I will readily admit in 2014 I could have performed better but in 2015 and 2016 I did my best to keep in constant communication with what felt like poor response from the artist's end. -While I appreciate that the extras promised after this long span of time turned out to be a "beefed" up design and two reference busts, turning a beautiful design even more gorgeous, I am unhappy with the lack of communication on what the extras would be. This is a small matter overall of course, however with the additional troubles experienced when communicating with this artist, it adds up, and hence why I felt it may need to be pointed out as further evidence. -I understand the artist suffers from hand and health issues and I feel I have been patient concerning the matter, to the excess of nearly three years. However, they have been rather active with art and frequently post monthly art dumps onto DA. It is true that the art drawn is often sketchy and rough, but when there is such a large, monthly quantity of it while wondering where one's art is and seemingly having to tweet every time to get some sort of update...it does not shed positive light on the artist. I would like to stress that Yuristorm as a person appears to be sweet and nice. In the notes and tweets, the artist is friendly. However, the business side is lacking. There was a long length of time spent waiting for the design, along with what appeared to be poor work ethic (the broken deadlines and claims as an example) and communication. As such, while the matter is finally resolved at last, I am posting this beware to inform people of the artist's behavior with work and timeliness. Essentially, the issue is with the customer service and length of time spent on the matter. Thank you for your time, everyone.
  13. https://artists-beware.livejournal.com/930792.html WHERE: http://furaffinity.net/user/linkaton-furaito WHAT: Tiered adopt auction with additional pieces at $50 + $100 WHEN: August 24, 2013 to present. PROOF: http://imgur.com/a/9fTx6 All proof contained in here. Will link to each in explanation as well. EXPLAIN: On August 24, 2013 Linka posted an auction for their kiso'jokai. https://www.furaffinity.net/view/11441799/ [nsfw - sheaths] I'd been wanting one for a bit, and decided to auto-buy the one I was most interested in to ensure I got it and the additional tiered pieces. That transaction is here: http://imgur.com/KMkXYJG I knew they had a queue and were busy, so I was content to wait a reasonable length of time for the art. The original piece was sent a few days late, but they'd been distracted and I was spacy about responding right off myself. I clarified that the AB price would include the tiered pieces. You can see that note here: http://imgur.com/P1bGRtM They had a lot happen IRL, including a death, so I didn't contact them for quite some time - it was January of 2015 before I sent them a note, and that was due to them wanting notes sent regarding owed pieces. I was a couple months late sending it due to some RL troubles of my own - moving and health - but figured better late than never. I still wanted these pieces, after all. That note is here: http://imgur.com/eE2d4Tc I never received a response. Now, here I dropped the ball a bit. They were going through a lot of things IRL and I didn't want to add onto that, so I didn't bother them again. I also moved accounts to deviouslyfiendish as I was trying to figure out a name that suited me more. When an A_B was posted on them, I commented on it with my own issues and shortly thereafter received this note and one of the pieces - you can see our discussion here: http://imgur.com/bkeTMyv and the piece in question here: https://www.furaffinity.net/view/17474761/ I was quite pleased with the piece and was hoping that the other piece would follow soon after. When I didn't see it for a while, I'd intended to note them, but they were going through a breakup and relocating partway across the country so I decided to wait til they were mostly settled from that. I contacted them in May of this year, which you can see here: http://imgur.com/sDjXcCA They actually forgot they owed me a second piece and I had to remind them. That left me less than impressed since it'd been well over 2 years at that point. I was also rather unhappy with the 'I'll let you know when I get to it' response, but figured a response was better than nothing and hopefully I'd get it soon. Right around the 3 year mark, I got extremely ill and have been diagnosed with some nasty auto-immune things that are lifelong, as well as some concerning high blood pressure readings that aren't going down. Due to this, I was told to eliminate as much stress in my life as possible. These old owed pieces are extremely stressful to me so I spoke with my fiance about managing them from now on, and let Linka know in this note: http://imgur.com/bQsKYpR I also let them know how soon I wanted my piece be completed since it has been a ridiculous amount of time. This is the note chain back and forth between them: http://imgur.com/yRlYLm7 starting a little over a week after my note in August. This is the sketch pose referenced in the note: http://imgur.com/D5WZFFF We'd heard nothing further so she sent another note: http://imgur.com/LDh7gB5 And then this one following up again when she didn't get a response: http://imgur.com/JnUZ345 We have not gotten a response as of that, and it's now Halloween, which was the absolute last day I wanted to get this piece done by. It's been over three years. I just want the art. I enjoy their style but I feel this has gone on more than long enough and is getting into ludicrous territory now for the length of time I've waited. Edit: As of 11/3/16 I have gotten the piece. My partner had sent another note that went read but unanswered so we weren't sure what was going on, but the piece can be seen here: https://www.furaffinity.net/view/21625181/ I now consider this resolved.
  14. https://artists-beware.livejournal.com/929598.html WHO: Worms & Bones WHERE: Homepage: http://www.wormsandbones.com/ Deviantart: http://wormsandbones.deviantart.com/ WHAT: $600 CAD for a one-of-a-kind art doll based on a werewolf character of mine. WHEN: So arrangements for this commission first started back around late September, 2014, but confirmation happened in November 2015. Details were exchanged from February-March 2015. I paid in two installments. The first installment was March 10, 2015. References were provided on March 21. The second installment was paid on April 8, 2015. Provided below are screen shots of all the email exchanges we've had. What's important to note here is that I've had to email them sometimes two or three times in order to get a response, though to their credit they did always eventually respond. I sent the emails a week, sometimes two weeks, apart (in between months of waiting) as I was trying not to be worrisome. But conversely, I was becoming worried about the lack of communication. The first email I sent asking for an update was on June 3, 2015 with a followup on the 10th. I sent another inquiry on August 15, followed by another follow up on the 29th. I received a reply the following day. This pattern continues for some time, with me checking in every two to three or four months. I was unclear as to how long a commission was actually going to take as no where in their TOS does it state that they can take a year or longer to complete and at no point in the email exchange did they offer an ETA. I eventually became too anxious at their lack of communication and finally sent an email stating as such on December 7th basically expressing this anxiety and the concern over how long it was taking as I had received my previous customs from them in 2-5 months. I assumed that a commission to take maybe 8-9 in between customs and whatever else, especially since Worms & Bones have previously provided great customer care and a superior product. As requested, they did provide me with a rundown on events that was happening/had happened over the past few months to explain why it was taking so long. Up to this point I had only received one WIP (on Sept 1). I received a second Dec. 7, which was included in the response email I got after my inquiry about the length of time it was taking. Needless to say, communication hasn't really improved. It's still taking a week or more for them to respond to my emails. I've received only 3 WIPs emails. I last requested on update on Sept. 13 as well as a possible ETA. Their response was pretty much the same as their last update - still waiting on their caster and were going fur shopping since they didn't have the right kind. It is now Oct. 11 and I haven't heard anything else. Although I just recently noticed they have put up a warning in the Contact section of their website that they maybe slow to respond. So at least they tell you that now. PROOF: November 30-December 1, 2014 - First discussion of taking on the commission. Feb. 27, 2015 - Worms & Bones confirms that they can take on the commission. March 21 - More Details Exchanged. This screenshot also shows me confirming that I paid the invoice. March 10 - First installment paid. March 21 - Details Finalized. April 8 - They sent me the 2nd Invoice. April 8 - Final installment paid. June 3 and June 12- First inquiry emails sent. This screenshot shows their response on the 12. Aug 15, 29, 30 - Second inquiry email sent. This screenshot shows the exchange for that month. Sept. 1 - First WIP. They emailed ME this time. I was sure things were going to be moving forward finally but two months later... November 23 - 3rd Inquiry. Dec. 7th - 3rd Inquiry follow up. This shows the exchange between the two of us during that time. I should point out that their responses are professional and friendly, and they do acknowledge that their commissions take a long time to complete (like, over-a-year-long, I suppose) - information I really wish I had known beforehand. They also provided a 2nd WIP. Dec. 7th - My response to that last email (Couldn't fit all of it on the same screenshot.) Feb 10, 17 2016 - 4th inquiry sent about a detail on the WIPs. So far, so good with their response here. I was pleased that they just responded even if they didn't have a WIP to show me. April 23rd, May 5 - 5th inquiry. This screenshot shows the exchange from that time period. Also 3rd and last visual WIP. July 17, 20 - 6th inquiry and their response. Sept. 13, 19 2016 - Asked for another update and a possible ETA, but no mention of it in their response. I have yet to hear anything about more about the furs and today is Oct. 11. EXPLAIN: I really hesitated to post this beware because Worms & Bones have never been rude to me and do eventually reply to my emails, but their basic customer service could use some improvement. This Beware is mostly in regards to that. So, perhaps it was the fact that I received their customs pretty quickly, and that the previous transactions had been pretty straight forward and the exchange pretty quick. And perhaps that I had mentioned in at least two earlier emails that I would "wait forever" (though I seriously didn't think I'd be waiting for over a year for it). And maybe it feels like I've been waiting longer than I have because details were first set in 2014. I tend to wait a week or more before sending followup emails because I'm aware that people have lives and they apparently make customs for a living. Which brings me to the other part of my complaint; in between all these emails, with very little WIPs to show on my $600 commission, they've produced many more customs for other customers as well as literal armfuls of customs for sale at conventions and at least three personal projects. All of which you can see on their tumblr. Let me just say here that I am NOT upset that they've got personal projects but it's just that on top of all the other work they've done for other customers - even potential customers that haven't even paid them money yet - and I haven't even seen what my werewolf's feet look like with the dew claws attached and it's been over a year. I also don't think I should feel awful every time I send off an email asking them for an update. I feel like I'm harassing them every time I do. Furthermore, there is no mention on their website at how long commissions can take. The only thing it is mentioned is that they seldom accept commissions but no reason as to why. Which I guess isn't important, usually, but if it's a super long wait time, then I think it should be mentioned. So whether or not I receive my doll any time soon, I still think people should be aware of how long it will take to receive their product. At least they do now have a notice in their Contact Me section of their website stating that they are slow to respond to emails. They did not have this notice when I first commissioned them and I'm not sure when it appeared. I also want to point out that, and I'm sure it's easy to see in the screen shots, that they have been nothing but polite when we have communicated and I genuinely believe that they aren't doing this on purpose. I suppose this Beware is more a warning about the lack of information these artists provide regarding the process of their services, at least in regards to commissions. So if you get a custom from them, you probably don't have to worry about this happening to you, but beware if you ever manage to score a commission. Considering it's been almost a month since they went fur shopping, I'm really starting to doubt I'm going to get what I paid for. UPDATE: Worms and Bones has finished the commission, and although I have not received it physically yet, given their previous track record of successfully shipping out items, I have no doubts I will get it eventually. I deem this resolved! UPDATE: I have Autumn firmly in hand. As usual the quality is wonderful and it's very satisfying to finally have it here. As mentioned above, Worms & Bones are overall pretty good to work with. It's mostly just their communication skills that could use some improvement. And be prepared for a long wait - especially if you're commissioning them!
  15. https://artists-beware.livejournal.com/928784.html WHO: Sugar and Spice Costumes / SugarNSpiceCostumes / Kittencheshire WHERE: http://www.sugarnspicecostumes.com/ , http://sugarnspicecostumes.tumblr.com , http://www.furaffinity.net/user/sugarnspicecostumes/ WHAT: Artistic Liberty Fursuit, won in auction on FurBuy in late 2013. Proof of Purchase: [Payment Pic 1, 2] WHEN/EXPLAIN: The original due date was around April 2014. I had been a bit late in getting a DTD to them, so I was not pushy at first. They also had some convention orders to address, so it wasn’t until a full year after the initial purchase that I reached out via email. [Email 1] After this came the drought of absolutely no contact. I started looking at their various webpages for other emails and began CC’ing those in with the hopes that that one of them would restart some contact. [Email 2] As one can see, my efforts were not successful. I received advice from a few people to post here or to try reaching out to the makers through Twitter. I attempted the latter and managed to get in contact. [Twitter Post 1] My hopes at this point were rather high, so I went and asked for communication details and an update as to where things were. [Twitter Post 2] However, I found more of the same: no contact for nearly another two months with no end in sight on a commission I paid in full nearly three years ago. I feel as though I have been kind and cordial in my attempted interactions. I feel as though I’ve been a decent customer, but I don’t feel as though I’ve been treated as one. And I have no idea what to do at this point. UPDATE: 2017/09/07 Back in February, I went through my usual endeavor to gain contact. This time, I decided to be far more direct in my statements and chose FA as my route. Well, it's now September, and the message was never even opened! [The Message] Over the summer, I noticed more people getting vocal about this issue, leaving little shouts on their page along the lines of, "Hey, I've been waiting since XXXX" <-- Insert year here. Woo, I'm not alone! Again, I took the opportunity, having waited without an answer to my message from February. Their response is what you see linked below. They closed their FA, claiming abuse. Now, I looked at their Trello and saw that the suit was still in the queue, and it was slated for an August completion. I decided to wait. August is over, so here's what I have to say. [The Response] SnS, I'm not the abuser. I'm the victim. At this point, you've essentially stolen from me. I have literally no power here. FurBuy can't do anything. We're well past PayPal's period of influence, so all I have left is to complain--and complain loud enough until maybe you listen, or until somebody listens who might be able to help me. I paid you promptly in 2013. I sent you everything you asked for, and after four damn years, it is my right as a customer to pursue this problem! I am the one who has been abused here. You have abused my trust, my patience, and my health. UPDATE 2: 2018/11/1 In January of 2018, I did manage to get in contact with SugarNSpice through an email that actually works. I've put my email chain in here again to prove a few points. First, my message had an emotional element. This has been a stressful thing for me other the years, could we please bring it home. I've had so many questions that have just gone unanswered. Second, the response just seems flat. No sincerity at all here. It's been five freakin' years. And there is another promise to have the queue cleared out by June. [2018 Email] The next image shows that once again this time frame has slid. It also shows that I am still being dragged through the queue. I just don't understand how many iterations of action-->excuse-->timeshift can be taken before there are real consequences. [2018 Queue] See you all in another year when I update again.
  16. https://artists-beware.livejournal.com/927928.html EDIT: Added title! WHO: https://twitter.com/gorehund / http://www.furaffinity.net/user/gorehund WHERE: Commission started over Twitter initially, then contact migrated to Telegram. WHAT: A traditional badge to be finished by AC, two stickers, then a digital icon as compensation for trouble WHEN: Started May 20, 2016, ended September 22, 2016 PROOF: I will link proof throughout the explanation, but here is the entire imgur album: http://imgur.com/a/PiTG5 EXPLAIN: On May 20, 2016, gorehund opened on Twitter for badge commissions for AC pickup or mail. I really enjoyed their art style and wanted to commission them, so I responded to their tweet. They told me I got the slot and asked me to DM my ref and provided their PayPal email. I sent them my ref and desired expression. I also told them that I was interested in AC pickup and they responded that they would have it ready for me. Proof of payment I left the artist alone for a while. On June 19, they posted a photo of badge sketches on Twitter. I was thrilled to see that they had been working on it! Fast forward to Anthrocon (June 30-July 3). They posted on Twitter that they would be in the Artist's Alley Saturday and Sunday, so I stopped in on Sat, July 2. I asked about picking up my badge and they told me that they didn't have it done yet but they did show me their sketchbook with the badge sketches. They hadn't progressed any further than the previous photo but they said they could finish and ship it to me after the con. On August 3, I sent them a Twitter DM asking about my badge because I had heard nothing since AC. I got no response for several days, so I tweeted them publicly on Aug 8, letting them know I had sent them a message. They responded to me after that tweet with their Telegram username which is where the rest of our communication took place. I sent them a message on Telegram and they responded quickly. They said they planned to finish it and have it shipped the following week. I sent another message on the following Tuesday, asking if my badge was still on track to be finished. They answered with "Yep!" and I left it at that. True to their word, the badge was finished on Aug. 19 and posted to Twitter. I was so excited to see the finished product and messaged them on telegram, expressing my happiness with the badge and asking when it would be shipped. They said they would get it out on Monday, Aug. 22. I asked if I may buy some of their high-yeena design stickers and have them sent with my badge. They asked me if I could buy the stickers through their Storenvy for inventory purposes and I didn't have a problem with that. I purchased the stickers through Storenvy on Aug. 19 and added a note to ship them with my badge. On Aug 25, I got an automated email from Storenvy, stating that my stickers had been shipped. On Aug 27, I messaged gorehund because I hadn't heard a word about my badge even though the stickers were shipped. I made sure to mention that I put a note in my sticker order to ship them with my badge. They said they didn't see the note but said they'd ship my badge the following Monday (Aug 29). I asked if I could get tracking because at this point they had told me twice already that they would ship my badge and they hadnt, but they were able to ship my stickers promptly. They said that they could get tracking for the badge. On Aug 30, I received the stickers in the mail and asked gorehund if they had gotten the chance to ship my badge like they said they would on monday. They answered and told me that they were out running errands right then, and would be shipping it. I received the badge on September 8 and let them know. Out of curiosity, I looked at the postmark on the envelope and it states that the badge was shipped on Sept 6. So I was outright lied to by gorehund regarding shipping. I also noticed that there was no tracking number. I started to notice a few imperfections on the badge and the longer I looked, the more things I saw: Food crumb under lamination Stray crumbs and lint laminated to the back Piece of lint in the "A" and an orange stain on the white cheek A curly hair laminated to the back I messaged gorehund and brought this up to them. The orange stain wasn't in the photo of the unlaminated badge, so something happened between finishing the badge and the lamination that resulted in all of the imperfections. I asked if it would be possible to peel the lamination off and somehow clean the badge but they told me that they tried it with an old badge laying around and that the lamination sticks to the paper. They expressed remorse and offered to make another badge for me, but I declined that offer because it seemed unfair. I asked if I may be compensated with something small like a digital icon because I figured it wouldn't take much time. They said an icon would be fine and they could possibly finish it that night, if not the next day. They reached out to me 2 days later on Sept 10, saying that they contracted a cold but said they would try to finish it that night. I hadn't heard anything from them so 6 days later, I sent a message asking for an update around noon. They read my message but did not respond, so about 6 hours later, I poked them again, asking for any sort of response. They told me they would have it done the following night (Sept 17). I didn't hear anything from them, so I asked for another update on Sept 18. They said they were working on it right then. Later that week (Sept 22), I asked for yet another update at about 6AM. I wasn't expecting a fast response to that since it was so early, but they did not respond to me until about 10:30 at night. They sent a sketch with no words, no apology for the wait, no explanation whatsoever. I thanked them, and they responded with the finished icon about half an hour later. Again, no apology or explanation or anything. Considering how polite they had been with me before, I was surprised to have an icon figuratively thrown at me wordlessly. This transaction is complete and I have received everything I've paid for but after being lied to, told my badge would be shipped multiple times, and being told that the icon would be finished on multiple occasions but wasn't, I cannot recommend this artist to anybody. Their art style is wonderful but the customer service leaves a lot to be desired and I do not want anybody else to have to deal with this kind of service.
  17. https://artists-beware.livejournal.com/927621.html WHO: AutopsyJuice / LeftoverAutopsyJuice WHERE: https://picarto.tv/LeftoverAutopsyJuice http://autopsyjuice.deviantart.com/ http://autopsy-juice.tumblr.com/ http://www.furaffinity.net/user/leftoverautopsyjuice/ (disabled account) WHAT: Two sets of digital colour character sheets. Total cost was US$ 210 WHEN: December 2013. Artist was paid fully in advance. PROOF: 2013 Paypal Payment: https://vgy.me/Nr2TD6.jpg 2016 reestablishment of contact: https://vgy.me/ULSF2B.jpg 2016 chat on Picarto: https://vgy.me/R6gvs3.jpg EXPLAIN: Initially this commission went well, with the first half of the art completed in good time and to my general satisfaction. First character sheet was completed around February 2014. The artist was then left to complete the rest of the commission. Personal life upheavals ensued in mid 2014, and I did not have the time to check in on the artist’s progress. No attempt was made by the artist to contact me from that time to this. In May 2016 I re-established contact with the artist, who seemed agreeable to finishing the commission. Subsequent attempts to contact them, though their DA account, Skype and private messaging on their Picarto stream yielded no response. Only in September 2016, when asking to speak via the public chat on their Picarto, did they reply. At that point I was told that they wanted to do something, but that they neither had the money to refund the remainder of the commission payment, nor the time to finish the commission. No practical means of achieving a resolution was offered. The dispute is ongoing.
  18. https://artists-beware.livejournal.com/927372.html WHO: Moneychan/Flamedragonkitten WHERE: http://www.furaffinity.net/user/moneychan (Main account- Disabled) EDIT: Re-enabled for now. http://www.furaffinity.net/user/flamedragonkitten/ ('Owed Artwork account' Barely used and contact was mainly through main account) WHAT: 1,000$ 6 page, ych comic. WHEN: Started on 03/11/2015 and is still ongoing. PROOF: Posted down below. EXPLAIN: March 11th-16th, 2015 I saw Moneychan was doing a really nice 'Strip gamer YCH', the quality of the piece was a ladder auction and she has wrote what the tiers were in another journal. (Which has since been deleted) The highest tier was full coloured and set at an auto-buy of 1,000$. She stated in the description if the bidding went over 500 she would take payment plans. I won with a bid of 600$ (I'm not 100% sure but I believe the tier was flat coloured sketch) and she responded telling me to note her with refs and such. I sent her a note with character references and my Paypal and discussed a payment plan with her. She told me she would send me two invoices and I could pay half now and send the other half within the 2 month limit. I sent her my first half (300$) and she confirmed receiving it. Original ych with bids and description: http://www.furaffinity.net/view/15964028/ (nsfw) Following notes: https://gyazo.com/0792305ae5e0028aed2a63eafb7f348f https://gyazo.com/577d39a02c062e7a86f0a1880e495b24 April 2nd, 2015 After discussing it with my partner at the time I decided I really wanted to get the highest tier of quality so I noted her asking if she would be okay with sending me another invoice so I could have the highest quality. After some confusion with the invoices she sent another invoice and I paid it. (400$) Following notes: https://gyazo.com/e4c2358a938de11e2cdf7a9711e7cf95 https://gyazo.com/6778bbcf0ff9515a78955be79dc0657d https://gyazo.com/67500cb11b2d4f4f512b563a45026dec https://gyazo.com/61b3dbb654c5c4a2f596dc8e994c360d April 30th, 2015 I paid the last invoice (300$) and she replied telling me she would start on it soon along with her other comic. Note: https://gyazo.com/22d3426cf14b5dbce30e59d32e402d96 March 28th-30th, 2015 I sent her a note to her 'owed artwork' account because I thought she would want to speak on that one asking when she would be working on my commission. It went unread despite being active and she was also active on her main account so I thought I would note her there as well. She replied telling me that she would start on it when she got a chance and that there we're two comics ahead of me as well. Following notes: https://gyazo.com/a044a80060fdf66dc14276156c2d356f https://gyazo.com/62ed06459bdb46e7c138a4778a2dbf06 I don't have the dates for this as not only is her account disabled but I think the journals were deleted anyways but not too long after our conversations she had posted a journal saying that due to not being able to pay for her internet bill she wouldn't have it for a few months and wouldn't be on until fall. October 5th, 2015 I didn't see her active online again until around October but in September my partner at the time and I had a 'falling out' and we're no longer together and I didn't want to have my character in a comic with his anymore. I noted her asking if she could change the male character to my pet's sona and explained the situation to her. She replied telling me that she was sorry about what had happened and told me she was already into the flat colouring stage (I hadn't received any WIPs or news that she was even working on it) and that to change the character would take longer. I told her that I didn't mind waiting and that I would really like for her to change the character. She replied telling me that she appreciated my patience and would do it. Following notes: https://gyazo.com/86a5f2513886b5957b641539e8b799ff https://gyazo.com/8b57800096120c51c91a825c6ff7bdf5 January 26th, 2016 I didn't hear from her at all but saw that she had been taking commissions, posting owed artwork (a comic included) and doing personal artwork over the last few months so I decided to note her on her 'owed artwork' account as she was most active on that one, asking if she had had any updates and that I was in no rush since she had to redraw the male character but just wanted to check in. She responded saying that 'the comic commissions are the last things on her to-do list' and that she had 5 comics in total to complete. Last time I had spoke to she had told me she had only two ahead of mine and as I said above she had already posted a comic since then so I asked her about that. She responded saying 'it is two, yours and another commissioner' and that the others we're from another strip auction and that she was including her own personal comic as one. Following notes: https://gyazo.com/64a476f33e402e70788d9de528a261c3 https://gyazo.com/1e6119253cd562296907b39bde33f21c March 30th-31st, 2016 She sent me a note saying that she was working on my comic and was asking about if I had any png's for my (now) mates fursona's tattoo's. I replied to her telling her that I didn't and in a second note asked if she had any WIPs (I assumed she would have since I would think tattoo's would be in the colouring phase) and after sending that one my mate had mentioned that it would be okay for her to just trace over his tattoos so I sent her a third one telling her that as well. She told me that she was nervous about sending out WIPs but she would try to clean them up a bit and send them out as 'she's made me wait so long.' I responded to her telling her I was looking forward to seeing them. Following notes: https://gyazo.com/fd42978fac50e923e2a5bb3ed7980aab https://gyazo.com/24b9a91e43d4b8087ae96e0f6cedcb6e https://gyazo.com/d7377360c7c9758f78b7d5159fa9e1d5 https://gyazo.com/3087c8b0622c0676b0118b4e1d08093b https://gyazo.com/72c6a1ea0f8043bd4cb57a4f9560e851 April 17th, 2016 I had disabled my page for a few days due to drama and while it was disabled she had posted a journal saying she would be sending out WIPs to commissioners. When I enabled it I sent her a message checking in to see if she tried noting me. She responded saying that it was fine and that she just wanted to note me to tell me she would be clean sketching and line-arting the comic tomorrow. I told her that if she had any WIPs she wanted to send I would love to see them but if not it would be fine. She replied 'kk' and never sent me anything. Following notes: https://gyazo.com/6693ce191fd42b4e0279b2fc287cd37a https://gyazo.com/6ed6a6dee6a4e070fd355d36ab64fd58 July 17th, 2016 I hadn't heard from her in three months and was starting to get worried. I noted her telling her I needed some sort of physical update as it had been over a year since I commissioned it and three months since I last heard from her. She responded saying that she was sorry and didn't really have any physical proof besides sketches that she had 'barely started on'and that she was finishing all the pinup commissions she had taken and finishing someone else's commission who was ahead of me. Her priority now was mine and Lil-Maj's comic but she was lacking motivation and that they had been just sitting on Sai 'waiting to be done' and asked me if I still wanted to see the sketches. I told her that I would even if they we're just sketches. She replied with a Dropbox link leading to the first two comic pages very roughly sketched and the second one wasn't even done being sketched out. I was honestly shocking as I was expecting her to at least had all of the pages sketched out as she had not only told me that she was all the way up to colour before I changed the second character but told me she was up to lining even after the character change. I bit my tongue and tried to ignore the fact that she had been lying to me and just told her about how I had a new reference sheet that was in the works that was clearer than my previous one and sent it to her in case she needed it to help with sketching. We talked back and forth about my fursona's markings a bit before this conversation had ended. Following notes: https://gyazo.com/11e66ad2ceec40ff12675bdac13a91d8 https://gyazo.com/4fc089157fab581f735066a2cdba839e Sketches she sent me: https://www.dropbox.com/sh/fxxlgs4zgltt3ab/AAC1WO-fMkCUVgR_u9KBB5cda?dl=0 (Nsfw? They don't show any genitals but there are breast outlines and such) September 19th, 2016 I was updating my commissions list when I decided to go to her profile to ask for an update and to my horror her page had been disabled. I had to dig through my notes to find her other account's name which is still enabled. She hasn't uploaded anything on it since April and last favourited something a month ago. I sent her a note telling her that I was upset that she had disabled her account and that I had to dig to find her other one as she hadn't left any contact information otherwise and told her about all the red flags she was setting off. I told her that I either wanted my commission done by October 31st (my birthday) or a refund as this is getting ridiculous. Note: https://gyazo.com/41e4e36c0eb71490448b667e7305cdf6 It's now September, 21st and the note has been read but unanswered. I'm honestly very upset about this as this is a large sum of money that I may not get back. I have no idea what to do. Edit: I publicly tweeted them as they do not have dm's enabled. "I am once again trying to get into contact with you over the 1,000$ commission I am owed. Please message me on my fa asap." I also messaged them on DA saying... "I saw that you read my note and haven't responded and have been active on here as well as twitter so I will message you again here. Please respond with how to plan to correct this as I've been more than fair about it." Here's hoping. Edit 2: She responded to me on twitter saying that 'she hadn't been on fa since she disabled it back in June' and that she would Dm me. She dm'd me saying she was sorry about how long she was taking but she was busy with her fulltime job and was trying to finish commissions as quick as possible. I stood my ground and told her that Fa showed she read my message and that I know she is working but I will have to still set a deadline. She understood but asked me to delete my public tweet to avoid drama. I gave her my deadline and deleted the tweet and told her I would be capping it. Tweet: https://gyazo.com/156138889e14a71f73f52b8e4ba052d5 Messages: https://gyazo.com/33c2175eae24792b48d48259712f3094 I now realize I probably shouldn't have told her about the capping but I was quite aggravated that she claimed she hadn't been on fa when my note had been read. I guess I will have another update by the deadline to whether or not this is resolved. Edit 3. I caught her streaming on the 20th and she did personal work for a good while, I came back in a few hours later and saw she was working on the second panel of the comic but she had replaced the hand drawn panel of the video game with a screenshot from a video game. I told her that it rubbed me the wrong way seeing as I paid for every single one of those panels and she replied saying that 'she was only trying to make the comic get done faster but she would redraw it. I later saw her screenshotting a panel from another video game. (Not sure if she was doing it for the comic or something else) She did most of the page but left out my characters wings, horns and piercings so I noted her about it on fa. She told me she was going to do those last. Her using the game shot for the panel: https://gyazo.com/071c1ac06d04897bd94dfa04600b7dbd Her screenshotting a different game: https://gyazo.com/7f940db691e291196d5a0c11bcb1f51e Note: https://gyazo.com/cffbefa443fb8755f42007363fe9d286 It's now the 1st of November and as you can guess, she hasn't done it. I saw that she was streaming last night right before I was going to bed but it was my birthday so I was too tired to drag myself back to my computer to see if she was doing it and just assumed that if she was finishing it I would have woken up to a note from her or something. I'm honestly aggravated to hell and back so I noted her as nicely as I could possibly managed and went to go leave her another tweet to find out -surprise surprise- She blocked me on Twitter and has now set her Tweet to private. My mate -aggravated as well- has since tweeted at her and will not be removing these tweets. Note: https://gyazo.com/6359520d46bf1800b6efb8df6739cc6b Mate's tweets: https://gyazo.com/16954559715fc8c9b84c8b778cfb8529 Final edit: I woke up to a response from her and recieved the finished comic. The lineart looks rushed and the detail isn't the same as the example she gave for the Autobuy option but I'm lucky to have received the piece at all at this point. She also threw in a free coloured sketch Response: https://gyazo.com/572da8cd4d2ac06f991780536b56523e Comic: (Nsfw) http://www.furaffinity.net/view/21601732/ http://www.furaffinity.net/view/21601741/ http://www.furaffinity.net/view/21601753/ http://www.furaffinity.net/view/21601762/ http://www.furaffinity.net/view/21601786/ http://www.furaffinity.net/view/21601808/ Example of what the quality should have been: http://www.furaffinity.net/view/15498244/ (Nsfw) But anyways I'd like to say this is resolved.
  19. https://artists-beware.livejournal.com/926645.html WHERE: BLFC 2016 WHAT: $100 'Full Color' Piece WHEN: May 13, 2016 PROOF: http://imgur.com/a/V9Ed8 EXPLAIN: I commissioned Onnanoko, in person, at BLFC in May of 2016. Since then she has not reached out at all. I have emailed four times with no reply. The payment was made using my debit card, in person, not PayPal. The reason for the two purchases is because, at first, she did not charge me for the right type of commission ($80). We then ran another $20 transaction to meet the proper $100 amount.
  20. https://artists-beware.livejournal.com/926291.html Update Nov-16-2016: rach failed to pay the invoice. When this was pointed out the answer was not acceptable (https://drive.google.com/open?id=0ByLJuia-w3WYZk9icnZtX0k2bnc). Basically "I've got plenty of people asking, you'll get your turn." And somehow I'm now the bad person (https://drive.google.com/open?id=0ByLJuia-w3WYdDlkcFdLcHFoV3M) WHO: rachVerity WHERE: (NSFW) http://www.furaffinity.net/user/rachverity/ WHAT: $200 (Split $125 me/$75 Fischer) Art bundle to assist rach when her PC died. Bundle included a reference sheet and three pieces of digital art. WHEN: May 15th, 2014 PROOF: Paypal payment: http://imgur.com/rPhp9wV EXPLAIN: When rach had a computer issue she sold art bundles for $200 each to get out of the hole. Fischer and I went in to help her out and enjoy some art together. We knew this was low priority art (that had been agreed to) but it was art that was going to be done eventually. After a year (which made it too late for us to get paypal refunds) we'd asked about it and was told it was going to be done (http://imgur.com/7AscovM). We gave her the benefit of the doubt and went with it. Somewhere around here Fischer and I did another shared commission and covered my bit so I assumed the whole $200 debt. Eventually I got fed up and asked for a refund and that was agreed to with a payment plan. That seemed reasonable (https://drive.google.com/open?id=0ByLJuia-w3WYYlZ5VjJsd2xVQW8). Unfortunately the payments never came. At this point I check in monthly so as not to be rude or a pest but it hasn't helped.(https://drive.google.com/open?id=0ByLJuia-w3WYNFVTYnBtb3Jjenc) I've finally sent rach an invoice for the full amount but have not received anything payment wise, just words. At this point I have no idea what to do. $200 is a lot of money to just lose. This is, more or less, my last effort. (https://drive.google.com/open?id=0ByLJuia-w3WYTDFvVl85TGxyN2M)
  21. https://artists-beware.livejournal.com/925839.html EDIT 11/2/2016: Received both sketches in the mail this past Monday as well as one of the WIPs that was not chosen to be completed. With a lot of poking and prodding, I can happily say this entry is now resolved. EDIT 10/22/2016: Received the second sketch this week! They actually ended up redoing the WIP of the second, doing two different versions which was super cool http://sta.sh/01937bqah6te http://sta.sh/0t3usskymsy (and will be getting the wips sent to me along with the finished sketches). So here's the finished product! http://sta.sh/0vujuwdnoqh It turned out absolutely fantastic, and I honestly couldn't be happier with the result. I was also told that the sketches would be shipped out sometime this week. Waking up today, I got notified that both sketches and all the WIPs have been shipped and was provided with a tracking number. Once I post another update receiving the sketches, I'll ask for this post to be marked as resolved. - EDIT 10/7/2016: I'm assuming the artist knew about the dispute automatically closing on the 4th if it was not issued to a claim. So in spite of that, they did complete one sketch on Monday ( http://sta.sh/017w66edr8e2 ). I have to say, it turned out really beautiful, and makes me super pumped to see how the next one turns out too. They added a bit of extra detail to it too, to make up for all this trouble, which was nice, although since then I have not heard anything back about the second one. Not only that but I only received a photo of the sketch..no high res scan (though I wasnt expecting one as I did pay for the physical copies to be mailed to me as well). I don't know..I'll send another message asking for an update this weekend..but I'm really hoping they don't decide to just..ditch now, considering the dispute is now closed and I can never reopen it again if I don't receive the second sketch or the physical copies of both. We'll see...but I'll continue to keep you all posted. - EDIT 9/14/2016: Issued a dispute over PayPal. Artist immediately contacted me via Twitter and has agreed upon a completion date, that being towards the end of the month. (https://www.dropbox.com/s/if8mxpaqzt3horm/Screen%20Shot%202016-09-14%20at%206.47.48%20PM.png?dl=0 ) If I do not receive an update, refund, or the artwork itself, I will be getting PayPal involved by filing a claim. - EDIT 9/12/2016: Added some examples of what the finished sketches SHOULD look like to dropbox! WHO: Vani / AshKetchumSays WHERE: Twitter WHAT: Traditional Portrat Sketches ($86.50USD Total) WHEN: Initial Conversation: Began June 4th 2016 Payment Agreed Upon & Sent: June 14th 2016 Received first pass/WIP of commission: June 25th 2016 Signs of Trouble Began: July 21st 2016 PROOF: All messages are through twitter, stamped with appropriate dates, PayPal info as well-> https://www.dropbox.com/sh/oeaqa7f60h04n7k/AAAwREd1IFwb0rshXCNV3uPEa?dl=0 What my finished commission SHOULD look like -> https://www.dropbox.com/s/yypupu1d604gljn/Ck7aZUzUUAE2odg.jpg?dl=0 https://www.dropbox.com/s/084xnnkgzv0optk/CkH1H4HUUAEEWTv.jpg?dl=0 Explain: First of all, I am an artist myself who does freelancing, and normally I wouldn't make reports on other artists as I am a very reasonable person when commissioning other artists as I understand how stressful the process can be and how long it can take. But anyway! Always been a fan of Vani's work, and seeing that they were offering sketches for a good price got me super excited to finally order something featuring my characters. June: Communication started off really well! I knew they were taking a lot of commissions, so I honestly wasn't worried about how long they'd take, as I am a very patient person. An agreement for the final paymet was made, and commission progress began. Within a couple weeks, I received WIPs. They DEFINITELY didn't seem as good as her previous sketched portraits she was doing..I could tell they were likely feeling burnt out, but I didn't bother judging too hard as they are just WIPs. Still looking forward to the final pieces. July: Towards the end of June she gave me a good long update about how they'll be busy prepping to sell at a convention, therefore making a delay on the sketches. Completely fine with that, as I had seen the roughs so I knew they'd get done in no time..or so I thought. Sent in an update of a reference for one of my characters...no response whatsoever, even though they were/are on twitter quite frequently. If you check their twitter account, this was also around the time their troubles rose and they began taking on more commissions, creating adoptables and selling them, trying to earn more money and moving old commissions, including mine, back in their queue. August: Tried contacting them again for an update. Finally got a response; a lengthy one at that, which I honestly don't care about. I just want to know a time estimate for completion. This was when their housing troubles and whatever else were brought to me personally, though I already sort of knew about based on their twitter posts. I come back rather short, as my frustration began kicking in, knowing they clearly have time to work on my commissions, but is yet, focusing on others, new orders at that, in order to make quick money. I bring up the option of a refund (partial, considering they did have WIPs completed), because at this point I'm doubting itll ever get done and I'd rather give my money to an artist more reliable and professional, despite how talented Vani is. No means for refund at given time, so we agree that the following week she'll have them done, and once again, I remain patient with them. September: At this point I'm just fed up and frustrated. Way past the date we agreed for completion, so I ask for a refund. Comes back saying they're completely unable to, yet, oh look! In one of the screenshots I provide, they just received money from a recent auction, but yet, still can't refund me my portion of payment for the pieces I commissioned from them (no idea how much the Auto Buy went for in the auction, clearly a lot more then the previous bid though). At this point I stop replying. I'm not getting my money back, my art will not be completed. If it's done, it'll be a miracle, but for now, I HIGHLY recommend NOT commissioning this artist until they smarten up, sorts out their financial situations and develop a better professional attitude when doing business with clients such as myself. I've spoke with other friends who have commissioned them and they're also waiting on art from them (though at a much longer wait period than myself) and they're equally frustrated. I'm just completely disappointed in this whole situation, and definitely don't want others going through this with her as well. I'm fine waiting long periods of time for art, but when I see her posting more art, adoptables, commissioning openings, etc, its like a big slap in the face to those still waiting on art from them.
  22. https://artists-beware.livejournal.com/924990.html Who: Art Fox Ninja and Art Fox Studios Where: http://www.furaffinity.net/user/artfoxninja/ (NSFW) http://www.furaffinity.net/user/artfoxstudios/ What: $15 Inked YCH (Sketch link NSFW) http://www.furaffinity.net/view/19408285/ When: March 3, 2016 Proof: https://www.dropbox.com/s/nncnt3664u2x00c/Screenshot (55).png?dl=0 https://www.dropbox.com/s/n95pdnwktjypu9u/Screenshot (70).png?dl=0 https://www.dropbox.com/s/0v29o17v61f6maf/Screenshot (69).png?dl=0 https://www.dropbox.com/s/6r3p1kgixqpkcuf/Screenshot (68).png?dl=0 https://www.dropbox.com/s/z89geopa9sozukp/Screenshot (67).png?dl=0 https://www.dropbox.com/s/jpgxxzdzqhdztsc/Screenshot (66).png?dl=0 https://www.dropbox.com/s/uouemztdilbdxr1/Screenshot (65).png?dl=0 https://www.dropbox.com/s/xob2yo50wbavtml/Screenshot (63).png?dl=0 https://www.dropbox.com/s/2229ziqm3vwgzr9/Screenshot (74).png?dl=0 https://www.dropbox.com/s/3zapnjcjv7me5bs/Screenshot (62).png?dl=0 https://www.dropbox.com/s/snjcyyff4kdngdb/Screenshot (75).png?dl=0 https://www.dropbox.com/s/g9avych09ihpvek/Screenshot (76).png?dl=0 https://www.dropbox.com/s/1qn63xdqlwu8iem/Screenshot (61).png?dl=0 Explain: I had come across her work while browsing the YCH section of FA, saw one that I like, and bought it. Things started off good at first, but got a bit slower though at the time I really didn’t mind being as that can happen with any artist. I eventually got a sketch which I was good with and was not just waiting for it to be inked. After a while I messaged him about the inked version and was took it would be done soon and that there were people ahead of me. No biggie. Fast forward to about the middle of May. The artist has not uploaded anything, contacted me or anything for that time. Will when he does finally come back in late May he goes on about not having internet, yet when you look at his facebook link on his page you can see he had been updating his profile picture. Yet he wasn’t able to post a journal updating the people who paid him. Never received a word back about my commission after the sketch. And there still isn’t one finished commission on his whole page unless you count his personal art.
  23. https://artists-beware.livejournal.com/924736.html WHO: CavitySam, aka IsabellaPrice WHERE: http://www.furaffinity.net/user/isabellaprice/ ( old account), http://www.furaffinity.net/user/cavitysam, http://www.instagram.com/cavitysam WHAT: Two head sketches of my original characters; uncolored. WHEN: May 8th was when the commission order was placed; about August 3rd was when things hit the fan. PROOF Initial Commission Post: http://www.furaffinity.net/view/19914747/ FA Note #1: http://imgur.com/VZJG6XB PayPal Payment Proof: http://imgur.com/kn7zIv8 Instagram Post opening for "emergency commissions" on August 3rd: http://imgur.com/7K8kQK4 My reminder of mine + Artist saying they deleted all past notes: http://imgur.com/ICiBnUX Resend of the FA Note on August 3rd: http://imgur.com/uaPDUu7 Instagram DM from September 3rd: http://imgur.com/cjujD9c + http://imgur.com/fbYJvLX EXPLAIN: Back in May of this year, I decided to commission CavitySam/IsabellaPrice. I liked their art for a while, and I had a few extra coins when she opened up commissions at that time. I told her that I didn't mind waiting past the window she had promised they would be done. Several weeks had passed, and about in mid-July, I began to wonder where my sketches were, so I decided to follow Sam on Instagram to see if maybe she posted them there first, before posting on FA. In early August, she posted on IG about how she was taking on more commissions (before the ones she had taken in May were even done and posted), and I took that opportunity to remind her about mine. She apologized, and said she had cleared all her messages and asked me to resend them. I resent the note on FA (since I have trouble with mobile and you can't do IG DMs on the desktop website) and waited for a response. A month later and no reply or acknowledgement, I sent her a DM on September 3rd, asking if she was still capable of finishing the commission, and if not, then maybe a refund could be worked out. She told me they were finished and some needed color (I did not ask for color on mine) and that she would send me mine "in a little bit". It's been over 24 hours since that DM, and there is still no pictures in my e-mail box, on IG or FA. Please bear in mind I don't consider myself a confrontational person. I hate having to do this, especially since Sam does seem like a very nice person (frankly, I think she takes on way more than she can handle, which isn't uncommon to see) and I know she's been having financial trouble, so me asking for a refund at this time makes me feel uneasy. Still, I do feel like she should be held accountable for not delivering within a reasonable timeframe, hence why I am coming forward with this here. If you do decide to commission CavitySam for art... please be aware that you probably will not see it within any time frame that might be promised. UPDATE #1: I spoke with Sam today on Instagram, and she said she'd be sending the sketches along today (they apparently hadn't been scanned in yet. Okay then). I'm willing to give her the benefit of the doubt and consider the matter closed, but if I don't see/hear anything in the next 72 hours, I'll update this accordingly. None the less, my warning about things not being done within the promised time (or even in a grace period) still stands. UPDATE #2: I've received the commissions from Sam. Now I can safely say it's fully resolved!
  24. https://artists-beware.livejournal.com/923956.html Who: WilbertPierce/WilbertPierceDesign NSFW Where: http://wilbertpierce.deviantart.com/ (He seems have abandoned his dA account) When: March 14th, 2016- August 30th, 2016 What: $175 USD 3D print model figurine (Six from Tripping the Rift) Proof: 1. His response to my job offer: http://i.imgur.com/rQa6eOI.png 2. My Payment via Paypal: http://i.imgur.com/h6flMuo.png 3. My Paypal Dispute case: http://i.imgur.com/SEmfGq1.png 4. His unfinished preview images: http://imgur.com/a/FJ5CQ 5. His promise about updated preview images via email: http://i.imgur.com/Rxk4Vvr.png Explanation: I made a thread in the deviantArt job offer forum on March 13th; I was looking for an artist who was adept at making 3D figurine models (I wanted to have a physical figurine of Six from Tripping the Rift). WilbertPierce responded by saying that he would make the model if I paid him $175 USD. I thought WP was trustworthy so I agreed to the price and paid him the total on that day, which is a decision that I regret. I know now that it was a foolhardy idea to pay the total amount to an artist, but I had a great deal of trust in the deviantArt artists who I commissioned before. I had never been scammed before this instance. When WP stopped communicating through dA notes, I tried to contact him via paypal and gmail, but he refused to reply back. In May, I set up a dispute case against him because he refused to communicate with me about the project. I did not know if he was working on the model or he just took my money and had no intention of giving me what I wanted because he seemed to be avoiding my messages. When I managed to get a response from him from gmail (he sent me preview pictures of the model), I decided to close my dispute case against him because I thought he was going to actually make and ship the commission. In hindsight, I feel like kicking myself for closing my dispute case too soon. He did not even ship me the product yet. After sending the pictures, Pierce made a promise to send me updated previews of his progress, but he never did. He kept claiming that he did send me the pictures, but since July, he has never sent them and delivered the model that I requested. Please do not buy or commission anything from him, he will con you of your money and never give you what you commissioned for.
  25. https://artists-beware.livejournal.com/923623.html All information is below. DO NOT HARASS THIS USER! This violates community rules and I don't condone ill will directed at them. You will be reported to a moderator if you're caught doing this. WHO: brideake/orangekissess/greycakechii WHERE: http://www.brideake.tumblr.com (Main Tumblr), http://www.orangekissess.tumblr.com (NSFW Tumblr), http://www.furaffinity.net/user/greycakechii (NSFW FA), https://www.patreon.com/orangekissess (NSFW Patreon) WHAT: Sketch Commission ($21 USD) [PayPal Receipt] PROOF & EXPLAIN: I've been a follower and admirer of brideake/orangekissess for awhile now, so I pounced on the chance to commission them when they opened in February 2016. I'll confess that my idolization of them has made this entire situation much, much more difficult because I didn't want to upset them, but I feel that this situation more than warrants a beware by now. Posts about commission openings were posted on both of their Tumblrs with a contact email address, where I contacted them and received a same-day response. Once I received their prices and options, I responded with what I wanted. There was a slight issue here because my Gmail account was currently failing to send and receive messages properly, so I had to resend the email. After I resent, I received a response quickly, the commission details were confirmed, and I paid. This was the last time I ever heard from them about the commission. [Email Transcripts: 1, 2, 3] brideake has no public queue, so there was no way for me to know how many commissions they accepted or where I stood on their to-do list. So, I waited patiently for awhile, under the assumption that they were busy and mine would be done in due time. However, the first red flags came when I noticed that brideake was taking requests nearly weekly, often in streams. Still, I said nothing, until I attended one of their streams and saw them accepting new commissions. (All I have from this is this screenshot of a link to the stream. I have no screenshots from the stream itself. [link]) When I saw this, I thought it was time to request an update, believing my commission might have been forgotten or overlooked. Mistakes happen, after all. On April 29th, I sent them an email, requesting an update, but never received a response. [link] No responses or updates come. Sometime later, an anonymous user sends brideake this ask, wanting to know if it's alright for commissioners to request updates on their commissions. Please note that this wasn't me, which means at least one other customer wanted updates, but I took it as a chance to request an update again. [link] (Sometime before this, I also sent them an ask, but I don't have record of it because Tumblr doesn't save outbox messages at all. I believe it was sent around the same time as, or even the same day of, the first email, because I was afraid the email would be eaten. This screenshot shows Tumblr's new instant messaging system, which is much, much more reliable than both emails and asks.) On July 26th, I requested an update via email once more, after the above instant message was also ignored. [link] Again, there has been no response to this email. I can believe that the first email and the ask were eaten, but it's extremely unlikely that both of them and the two latest messages have all magically vanished, so I know I'm being actively ignored, unfortunately. This appeared on their NSFW Tumblr sometime after I sent the email, which I believe might be a passive response to my message. Supposedly, brideake has two commissions remaining, but, without a public to-do list, it's hard to tell if I'm even included in that number anymore. I was offline for several days and missed the deadline to dispute this through PayPal, so I have no choice but to wait patiently, it seems. I love brideake's art and I would much rather have the completed commission than a refund, even now, but I find their work ethic and customer service inexcusable. While this post was in the moderation queue, brideake also had time to create a Patreon account, as linked above, rather than complete preexisting commissions. This was very upsetting for me because it shows how little of a priority I am as a customer. I feel it is relevant to mention because additional commissions are being rewarded to patrons, as seen here. This is not to mention the many, many pieces of personal artwork, fanart, and free requests that brideake has had time to complete since I commissioned them. Overall, a very poor experience. EDIT [09/02/16]: brideake is opening for more commissions and accepting more free requests on Tumblr. I don't know how relevant this is, but it's discouraging to again have a commission I paid for half a year ago put on the back burner for new commissions or free art. EDIT [09/10/16]: On September 7th, brideake emailed me and I responded within the hour. The emails are heavily censored because brideake included details that were explicitly personal and I feel are highly inappropriate to advertise here, so I have blocked them out accordingly with only the comments that I feel are relevant to this beware uncensored. Personal comments I made in my response are also censored. The most important thing here is, brideake offered me a refund. I agreed to either accept the refund (and provided my PayPal address) or continue with the commission if the money wasn't available. I haven't received a response since and, seeing as it's been three days, I thought it was worth adding here. [Emails] EDIT [09/17/16]: This situation has hit the ceiling because it has, as I feared, come to Tumblr, where I actively tried to remain silent on the matter because I didn't want to be at odds with someone with over six thousand protective followers. As I'm writing this, I'm very upset. brideake sent me an email, reassuring me that I would be refunded as soon as they had the money, to which I replied that there was no rush. [link] This email came rather out of the blue, so I checked out their blog to see if something was amiss and, as suspected, an anon violated the rules of this community and sent brideake this lovely message. Whoever sent this was completely out of line, and I don't condone the sending of hate mail or negativity to anyone, no matter how wrongly you feel they've behaved. [link] brideake responds publicly with details that were previously shared with me in an email (seen above). This is where I feel the most wronged of all, because it's as if I was supposed to know what was happening in the artist's personal life. I had no idea. brideake was a complete stranger to me before this situation unfolded. Although brideake opted to share the details publicly, where anyone can freely see them, I have censored them in this screenshot because I still believe it's inappropriate to share details like this here when it's none of my business. What bothers me the most about this is the comment of, "Sorry I have to post this information publicly..." because there was no need to out oneself like this, or even answer this ask. Until this, I hadn't even seen mention of this beware on Tumblr, so I doubt brideake's followers even knew about it and, if they did, didn't care. brideake's followers don't even read the beware, but proceed to defend them in reblogs, calling me all manner of names. Here are two in particular that have really gotten to me. [link] [link] So, now, I'm an "entitled jerk" who doesn't understand that artists are real people and went on a "witch hunt" for someone when I tried repeatedly to contact them with zero response. Writing bewares is a last resort for me, and this situation is ending exactly how I feared it would. Edited one more time on the same date as above to add that I sent brideake an email, apologizing for the anon sending them hate mail. I found this to be absurdly unacceptable on the anon's behalf and felt like I should apologize for causing it. [link] EDIT [09/17/16]: This should be the last edit to this beware. I have received an ungodly amount of hate mail over this beware, so allow me to reiterate that harassing people who are posted here violates the community's rules and will cause needless problems for both parties. It isn't pretty, it's caused an enormous mess, and it could have been so easily avoided if my emails were simply answered over the past few months, but this situation is now resolved. I have received a refund in full and, while it's disappointing to not receive the commission after all this time, I'll take it. [Proof of Refund] EDIT [09/25/16]: It's been a week. I'm editing this a final time to correct a few grammar errors and add closing thoughts. Sorry again to the mods for the number of edits here! Because of the anon ask brideake received and their public response to it, people who I assume to be their fans and followers came here, saw the beware, and connected it to my dA account (linked on my profile) and my Tumblr blog (via my icon). The resulting anon hate would last for four days, when it finally ceased. I was away from my computer for much of the first day, but, when I returned, I had 68 inbox messages on Tumblr, only six of which were things I would normally have. I don't know how many others came in total, because I didn't read them, simply deleted them as soon as I saw them. I estimate it to be between seventy and eighty messages total. (I have no screenshots of this, but I believe it wouldn't prove anything, because it's as easy to send yourself anon hate on Tumblr as it is for others to do so.) I don't know why brideake responded to the ask publicly; it drew attention to this beware, caused trouble for us both, and ultimately solved nothing. I'm relieved the messages have stopped now. It was hard to consider this truly "resolved" while this was still happening. The other things I wanted to add, as closing thoughts, were that, on September 17th, brideake tried to convince me to delete this beware in our final email conversation. I found it noteworthy because their concerns were with their reputation than with me as a customer. [link] Finally, brideake tweeted this on September 18th, after I was refunded, and has had it as their pinned tweet all week. I don't hate them. I don't think customers ever hate an artist over commission issues. [link] In conclusion, I can't recommend this artist at all. The fact remains that their customer service was exceptionally poor. All the unnecessary drama that ensued on Tumblr could have been prevented altogether if brideake had simply answered my emails months ago.
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