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https://artists-beware.livejournal.com/930964.html WHO: Buttbear/Yuristorm http://yuristorm.deviantart.com/ https://twitter.com/Blazefire_Saber http://toyhou.se/yuristorm http://yuristorm.tumblr.com/ WHERE: http://yuristorm.deviantart.com/ WHAT: Purchase of an character by Yuristorm, with the addition of edits to the design. (The artist allowed the customer to pay extra for edits to be done) WHEN: November 25, 2013 PROOF: http://imgur.com/a/Jvg6Y Contains everything related to this, but I will be linking to some of them in the explanation post. EXPLAIN: Yuristorm (at the time of purchase, known as Buttbear) hosted a journal selling and trading a variety of character designs. I took interest in a centaur and bird gijinka and discussed payment with the artist, along with asking if edits could be done to the centaur to better suit my tastes. (http://imgur.com/vvdd6bP) Payment was sent and the edits were agreed to, with Yuristorm promising to start on the centaur soon. [Read More] In Summary: -In November 2013, I discussed with Yuristorm the purchase of a centaur with additional edits to its design. -Communication was sparse in 2014 due to my respecting Yuristorm's health problems and letting the ball slip on my end concerning dutiful communication with the artist. In the time since then, I have become a more experienced commissioner and hope to do my best in being an excellent customer. -Communication picked up in 2015, with me often having to bump a note every few months to get a reply from Yuristorm, often around the time when the artist grew active on DA again. -Deadlines were broken what felt like many times: + August 2015 - Claimed that the art would be finished by summer's end, and thus the next few months. + November 2015 - Technically speaking this was not a true "claim," the artist only said it would be done soon, but since it took all the way to September 2016 for it to be done, I feel it is perhaps worth mentioning. + May 2016 - I attempted to set a rough deadline of one month beginning May 14th. It was not kept. + June 2016 - Again, claiming to get the art done "soon," while posting a good deal of other art, concerning some commissions and gifts, on Twitter. + July 2016 - Claimed at the end of July to be done within the next few days. + August 2016 - Claimed at the end of August to be done within the weekend. -Artist claimed multiple times to be done soon and would put up deadlines that would get pushed back. -Communication was inconsistent and poor. I will readily admit in 2014 I could have performed better but in 2015 and 2016 I did my best to keep in constant communication with what felt like poor response from the artist's end. -While I appreciate that the extras promised after this long span of time turned out to be a "beefed" up design and two reference busts, turning a beautiful design even more gorgeous, I am unhappy with the lack of communication on what the extras would be. This is a small matter overall of course, however with the additional troubles experienced when communicating with this artist, it adds up, and hence why I felt it may need to be pointed out as further evidence. -I understand the artist suffers from hand and health issues and I feel I have been patient concerning the matter, to the excess of nearly three years. However, they have been rather active with art and frequently post monthly art dumps onto DA. It is true that the art drawn is often sketchy and rough, but when there is such a large, monthly quantity of it while wondering where one's art is and seemingly having to tweet every time to get some sort of update...it does not shed positive light on the artist. I would like to stress that Yuristorm as a person appears to be sweet and nice. In the notes and tweets, the artist is friendly. However, the business side is lacking. There was a long length of time spent waiting for the design, along with what appeared to be poor work ethic (the broken deadlines and claims as an example) and communication. As such, while the matter is finally resolved at last, I am posting this beware to inform people of the artist's behavior with work and timeliness. Essentially, the issue is with the customer service and length of time spent on the matter. Thank you for your time, everyone.