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Everything posted by Eden
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Basically what Xai said. Regardless of what they want their constant badgering and refusing to believe you has to be putting stress on you. This isn't good for your recovery. I'm actually concerned that you're drawing at all! You can tell them that either they can lay off and let you work, or they will receive an immediate refund. They can either supply you their email so you can refund them, and they can accept the refund, or you'll consider it a charitable donation. This is going to be a scenario where they're hoping you'll bump them to the top of the queue and do their work. That is the only option they're looking for if they don't want a refund, but don't want to wait. That scenario can't be good for your recovery, either.
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Plans for the resources section and donations. (Poll inside)
Eden replied to Eden's topic in Site Questions
Oh yes, thank you for reminding me to put that on the list. Right now the AB trello is private, but I can make it public later to allow others to comment on it. -
Wow. That speaks volumes about Dalmy's will to make things right.
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Oh my word. What a mess. 😞 I hope you're never in a similar situation again, but this is why you never close a claim. They should have refunded the original transaction as it simply cancels the transaction, and no one incurs fees. In addition, them sending you the refund via a regular goods and services payment, it leaves you exposed to having your transaction claimed. I hope you get your refund soon.
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Plans for the resources section and donations. (Poll inside)
Eden replied to Eden's topic in Site Questions
Yes! It would probably be entirely through Paypal. :) -
Howdy! To start AB is funded by staff members. Either monetarily or by licenses. We didn't have any plans to ask for donations given that we didn't want readers to feel that donors would have a protection from being bewared or given special treatment when it came to their post being in queue. Currently the costs of maintaining the site are manageable and comfortable. Until I had the idea to expand the Resources section beyond the original scope. The original scope was to have a few articles that staff could write concerning freelancing, dealing with difficult clients, ect. However, as time went on the idea to make the Resources section to a basic 101 course section really became appealing to me. Plus with the move off of Livejournal the site has more traffic than it originally did on LJ. As a group we're pretty busy taking care of the behind the scenes work as well as archiving. So the next idea was to pay decent rates (3c a word) to ask individuals to write for us. Which I don't mind self funding, but it would be slow going. This is where we have to ask you: Would you be open to the idea of donating to help fund the new articles? Donors with site memberships would have a special rank. The current items I'd like to see in the Resources section are: Freelancing 101: Getting Started Payment Processors Dealing with Difficult Clients How to Build a TOS Commissioning Art 101: Tips for New Clients How to Mitigate Chargebacks Enamel Pins 101: Getting Started Enamel Pins - Third Party or Factory Direct? Stickers and Charms 101 How to Price Your Art Convention Tables 101: Surviving your first con (I'm working on the items in Italics. The items in Blue are already being licensed.) Edit: I also want to do a quick Q&A 1. Will you accept donations after the Resources are completed? No. We'll return to business as usual. 2. If there is excess money, what happens to it? It'll be used to pay for the site until it's gone. 3. Will there be record keeping and transparency? Yes! I'll be keeping a google doc with information concerning incoming donations and outgoing payments. (With proof as is required) 4. Would you accept donations of articles instead? Yes! Absolutely.
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Probably because PayPal would make their legal name visible to the artist. I also peeked into the tumblr blogs and there appear to be accusations of threats? I guess OP is worried about being doxed. Not sure if Ko-fi hides the names of account holders when they make their initial payment. With that said a lot of folks don't know that they can upgrade to a business account to hide their personal info.
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Noted, however it's moot given the artist was offering refunds.
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Legalities and moralities are two different things. Technically non refund clauses aren't illegal. If a client asks for a refund you cease all work and refund for work not done. That's good business, and no payment processor will deny a client a refund if OP chooses to go the route of a chargeback. It doesn't matter if the artist "intends to finish" because the client has made it known they do not wish for this transaction to continue. If the client had asked for a refund and the artist finished it anyway, then we would have put that through. That's incredibly unprofessional. An artist shouldn't spend money they haven't earned. Realistically that isn't always possible, but they aren't denying a refund based on not having the money. They're denying the refund on something entirely not their business. Edit: Edited to add "work not done" because I realize our user base is bigger than the old Livejournal base where good business practices were often discussed in the past.
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Goodness gracious. Regardless of one's feelings on certain kinks (goodness knows there are plenty out there that squick me), it's not ok to keep someone's money once they request a refund. I'm not very familiar with Ko-fi, but if you used your cc if push comes to shove can you request a chargeback?
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Changed Resolved to Yes
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a comment has been held back, because it's not our place to showcase this kind of information. Please leave personal posts out of Artists Beware.
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One comment was not allowed through due to it being proxy. Users may only report on their own transaction. Also please upload proof of the balding.
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A comment was not allowed through due to breaking the civility rule.
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Jun. 29th, 2012 at 12:11 PM acrothdragon Who: Paint - http://www.furaffinity.net/user/paint/ Where: Furaffinity What: Commissioned Miss Paint to do a non adult piece of my character and my friends. When & Explanation: Commission was excepted by the artist on Nov 20th, 2011 she noted me the price would be 68.00 in all and to expect work to be finished by mid December to early January. I then sent the artist the amount requested by PayPal that day. After December and January passed I waited two more months and the first note on April 6, 2011 asking for an update, no reply was received, I again sent a note on April 16 and still no reply. On April 30th the artist made a journal saying she was going to start refunding all commissions, on May 6th artist uses excuse of surcharges from 3 citations has pushed back refunds. On Jun 29th I gave the artist a deadline to refund the commission and the next day she finally responds saying she would refund then proceeds to lecture me. Proof: 1st commission request - http://img217.imageshack.us/img217/9357/1stcommissionrequest.jpg Excepted and rough time frame for completion- http://imageshack.us/photo/my-images/827/paintexceptingcommissio.jpg/ Paypal payment sent- http://imageshack.us/photo/my-images/846/paypalproof.jpg/ 1st request for update on the 6th second request made was a repeated 16th http://img407.imageshack.us/img407/4201/requestforupdate.jpg Artist announces refunds to commissioners- http://www.furaffinity.net/journal/3414947/ Surcharge excuse http://www.furaffinity.net/journal/3442702/ Deadline given for refund- http://img215.imageshack.us/img215/1931/refundcommission.jpg Artist reply- http://img818.imageshack.us/img818/5097/artistreply.jpg Edit: artist issued full refund on jun. 30th Current Mood:frustrated
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Jun. 26th, 2012 at 7:36 PM prinny_fox Who: Kithylin AKA: kithylinperth Mothwolf alpha.husky Harpua kithylin.perth Where: http://www.furaffinity.net/user/kithylinperth/ What: A fursona Hoodie to be made in fleece. When: Payment was sent on January 25th 2012. We spoke on the 26th where he told me he would send me pic of the status in a few weeks. I followed up in the last week of February since I had not heard from him, or seen anything. I didn't get any reply till April 19th 2012 when he told me is had gotten swamped. He acknowledged he had received my dozens of notes asking for a status update. He apologized and promised to have some pictures later that night for me, and he promised to have it all wrapped up & shipped before May 1st 2012. Once again he disappeared and ignored my follow ups till May 30th. Where he added me to his Yahoo Messenger. We chatted and promised once again to have my hoodie shipped out by June 10th 2012. I have not heard from him since. Proof: Original Order ~ http://img580.imageshack.us/img580/8965/kithyorder.jpg Payment Proof ~ http://img411.imageshack.us/img411/9901/paypalpayment.jpg Last conversation ~ http://img220.imageshack.us/img220/1064/lastwordfrommothwolf.jpg Explain: He has yet to show me any progress on my order. This was a date sensitive order and now the date for the event has pasted. I'm out $100 and have nothing at all to show for it. He has yet to return any of my Notes on FA, Emails, or messages on Yahoo messenger.
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syrae_universe WHO: Dogpuke WHERE: http://www.furaffinity.net/ WHAT: One digital Lineart pinup of their character. (Completed on May 30th, 2012) WHEN: May 20st, 2012 (Payment was made on May 20th, 2012) PROOF: Notes http://img.photobucket.com/albums/v112/Syrae_Universe/Other stuff/NOTE.png http://img.photobucket.com/albums/v112/Syrae_Universe/Other stuff/NOTE_COMPLETE.png http://img.photobucket.com/albums/v112/Syrae_Universe/Other stuff/NOTE_OUTBOX_NORESPONCE.png Link that proves it was completed. (Tumblr) Emails: http://img.photobucket.com/albums/v112/Syrae_Universe/Other stuff/EMAIL3.png http://img.photobucket.com/albums/v112/Syrae_Universe/Other stuff/EMAIL2.png http://img.photobucket.com/albums/v112/Syrae_Universe/Other stuff/Paypalinfo.png EXPLAIN: Okay. This commissioner sent me notes on both accounts for both a furcadia portrait and a digital pinup of their character. I told them that ports are closed (Due to certain reasons I won't go in) and that the others are opened. She sent me 25.00 USD via PayPal on the 20th of May. After it was done, I posted it up on my tumblr account since I only posted up on my galleries on Saturdays only. It saves me the hassle. Around June 1st, I get this email from PayPal that the commissioner opened a claim to get their money back after I just finished it. As shown above, I sent a note asking why is she filing a claim, but didn't get an answer. So, I returned to give evidence to Paypal stating that I did what I was paid to, showed evidence and turned it in (gone now since they moved on with the claim.) since they are not going to respond to me immediately. I know they've read the email but said nothing or had given me an excuse. Today, I received an email from paypal that the credit card company took their money. In result of this, the chargeback settlement fee was 20.00, which left me 9.03 in the red (Which usually entails that I am in the negative.) I was very upset about this because I'm never in the negatives. I did call paypal about it and they are disputing it with the company on my behalf. They also put back the chargeback fee so I'm no longer in the negative. I've still yet to get a reason behind this and I've talked to a few other artists that have yet to be paid by this commissioner. I wanted to leave a forewarning about this person in particular because you might get conned out of your hard earned money. This has still yet to be resolved since I didn't get my money back for drawing this picture in particular. All screenshots are posted above. Actual name of commissioner has been removed. Mine has not. Update: Sadly, I got an email back regarding my dispute and it reads: "As you know, we have been using the information you provided to dispute a chargeback filed against the transaction detailed below. Despite our best efforts, the buyer's credit card company decided in favor of the buyer. Unfortunately, we do not control the outcome of the chargeback decision reached by the buyer's issuing bank in a credit card transaction. By accepting the terms of the PayPal User Agreement, you agreed to accept the decision of the issuing bank as final and legally binding for this type of dispute." So I didn't get my money back.
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Jun. 17th, 2012 at 9:08 PM Paskhowl Thylacine WHO: Akemi/Flarveon/Poppy Pandacoon WHERE: http://www.facebook.com/PoppyPandacoon http://www.furaffinity.net/user/flarveon/ http://www.furaffinity.net/user/poppypandacoon WHAT: $15 digital bust badge commission WHEN: I answered Poppy's Facebook post advertising badge commissions to be done that night, on February 1st, 2012, and sent payment. The final product was delivered on May 26, 2012. PROOF: 1. http://imm.io/sZUf (payment, with date) 2. http://imm.io/sZUu (stream conversation part 1) 3. http://imm.io/sZUz (stream conversation part 2) 4. http://imm.io/sZUA (finished product, with date) EXPLAIN: She advertised doing bust badges that evening, so I sent her the payment (see link 1). She didn't do it that night, or the following night like she said. I'm very patient with commissions, so I wasn't too fussed. Within a week, she had a sudden interest in animation and worked on "jumping icons", including giving out free ones to people who requested it at that time on Facebook. Still not a big issue. A month later she still knew I was on her to-do list, by tagging me in a Facebook post, and said she'd clear up her list. Still nothing. I tried to contact her through email (on April 17) and several other occasions via Facebook private message and on her Facebook wall, but she still never replied to me. Communication was extremely difficult. Poppy frequently posts about what she is doing, but something always seems to be broken whenever anyone wants to contact her. (see link 3) At one point, she had adjacent posts on Facebook: one saying "the best way to contact me is email", and the one next to it saying "My email is broken, I'm not receiving them." Roughly three months from the commission date, I hopped onto her stream and asked her to start my badge, which had turned into a "full body feral upgrade", which I'm not sure was really an upgrade. I think she only said yes because she thought I was a new commissioner and wanted the money coming in. (see link 2) She stopped at the sketch stage because she had to go to sleep, but refused to work on it any further until I attended another of her streams, which wasn't practical for me. Over a week passed and I asked for a refund on her Facebook wall, which wasn't replied to. Ultimately, she only finished my badge because a friend of mine reminded her in one of her streams to do it. I could accept a lot of the delays if she bothered to actually respond to her commissioners. The outright worst part for me was her constant complaining on Facebook about a fursuit commission of hers being delayed, and how the maker was accepting new commissions before her one - meanwhile, she was doing the same thing to a throng of her own commissioners without remorse.
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Jun. 16th, 2012 at 10:26 PM goth_panther WHO: TheUnborn WHERE: http://www.furaffinity.net/user/theunborn/ WHAT: I commissioned her for a NSFW sketch of my girlfriend's character with two of her male characters. Screencap of agreed upon commission and payment: http://img836.imageshack.us/img836/5460/commissionagreementandp.jpg WHEN: I commissioned her on February 2nd, 2012 and paid via Paypal Feb 6th. Over 4 months later a WIP has been shown, but the sketch is still not finished. PROOF: Payment: http://img42.imageshack.us/img42/2864/paypalna.jpg Note conversation on FA: http://img600.imageshack.us/img600/1763/conversations.jpg EXPLAIN: I commissioned her on February 2nd, 2012 and paid via Paypal Feb 6th. Two weeks went by and I check to see how things were coming, she hadn't started on it yet but promises to start on it within the week. A full month goes by and I check in again on the 1st of April and she claims she couldn't work on it since she just got the internet back, but she'll be finishing it that week. Mid April she claims to have my commission done. Nothing. She then starts to say its her medication that she can't draw, along with artist block. At the end of April I finally get a WIP and it'll be done that night. After that she starts working on "other projects" including a comic and something to do with voice acting, so again, commissions are delayed. Almost the entire month of May goes by and not a word. The 20th rolls around and still "almost finished" and she's "working on it now" 4 days later and she "loses all her recent progress" because her program crashed and she didn't save. On the 8th of this month she says she's working on it again. Here we are week days later and she's been doing $1 stream sketches, working on animated icons and I'm still waiting. I'm a pretty patient guy, but over 4 months for a $15 dollar sketch? Yeah I'm getting pretty fed up. It sounds like its a case of taking too much on at once. If she didn't handle commissions like this I'd commission her more. RESOLVED!: I received both a refund and the art commissioned!
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Jun. 12th, 2012 at 4:37 AM pyeklet WHO: Akemi/Flarveon/Poppy Pandacoon WHERE: http://www.furaffinity.net/user/flarveon/ WHAT: I asked her to make a tail for me and paid $30 in cash, this commission was taken in person so I have no digital proof of the transaction. WHEN: In around March last year I asked Akemi to make me a tail at a local coffee meet and paid her in cash. I told her the details and showed references from my FA page. I asked if it could be done by FurDU, a convention on the Gold Coast in Australia, which was at the end of April. She agreed that she could have it done by that time. I didn't ask her about it for some time even after the deadline passed, nor did I have any contact from her about it, I'm quite a patient person. I was the first to initiate contact again via PM in May of last year at which time she stated she had received the wrong fur and offered me a refund, which I accepted. She said it would be in my account the following Wednesday but then sent a PM almost a week later saying that she couldn't pay. I said that it was fine and I understood. There was no further contact on this matter until November last year when I again asked about my refund, this time over FA notes. She said she couldn't pay me because she had to put it towards bond and only gets paid fortnightly but would pay me the next time she was paid. I said I would contact her in a week but I didn't feel comfortable, I was following her journals at the time about her moving and I felt that if I contacted her again I would just get another run around. Finally in March this year I told her not to worry about the refund, I had seen her journals about needing surgery so I thought it might help her out and I didn't feel like flogging a dead horse any longer. PROOF: EXPLAIN: I did resolve this issue I suppose, by giving up (never got a note back after that final one btw although it was read). It was annoying that she owed me money but was taking commissions, selling suits, working and BUYING commissions (and a new Artslave suit recently?) but didn't have $30 to pay me.
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Jun. 11th, 2012 at 3:39 PM jackalteeth WHO: samiesaurus/samiechu/sxmie WHERE: http://samiesaurus.deviantart.com/ http://sxmie.deviantart.com/ WHAT: Digital art trade. WHEN: August 2010 to now. PROOF: The initial set up for the trade took place in a journal she made asking if anyone was up for some, I'm SpazzticGlitch: http://i50.tinypic.com/34rc2lu.png http://i47.tinypic.com/2s0k4mf.png EXPLAIN: When we originally set up for the art trade in August 2010 I finished my half shortly after in the fall of that year. Here is my half of the trade and a screenshot of the reupload to my new account since I can't screengrab the original submission as I've deactivated the account I was using at the time: http://i45.tinypic.com/2rfzrwz.png http://i49.tinypic.com/24gm4hl.png She made a journal in November of 2010 stating that she would be finishing all owed art within the next few weeks: http://i48.tinypic.com/25u38li.png Made a journal asking for more trades over X-Mas break of 2010: http://i47.tinypic.com/mb4web.jpg And a link to the journal: http://samiesaurus.deviantart.com/journal/x-mas-trades-222451751 She made a journal asking who she owed art to in February 2011, and I responded stating that she owed me a trade but to take her time: http://i48.tinypic.com/33u51ye.png And here's the link to that journal: http://samiesaurus.deviantart.com/journal/OWED-ART-221061802 She made a journal a couple months later asking for more trades and requests, and added a list of those they owed art to. I wasn't on the list originally, and asked if she had forgotten our trade: http://i48.tinypic.com/11hujwi.png http://i48.tinypic.com/1ekzeo.png http://i48.tinypic.com/zl2av8.png And the link to the journal: http://samiesaurus.deviantart.com/journal/REQUESTS-AND-TRADES-STILL-OPEN-218018420?offset=50#comments She switched accounts over to samiechu/sxmie and I deactivated my old account and switched to JackalTeeth in January of this year, so I noted her new account to let her know that I had changed accounts as well: http://i45.tinypic.com/2ihqog9.png She didn't respond, but read the note. She made a poll asking for more trades in March, and I as well as another user commented stating that we have been waiting awhile for our trades. She says she thought that she had given me her half, but I never received it, so I asked her to link it to me again if I had missed it: http://i50.tinypic.com/o8eaaf.png http://i49.tinypic.com/2j885g.png She went on to take requests and complete a bit of them, they can be seen in her gallery: http://i45.tinypic.com/28meq2g.png The link to her journal: http://sxmie.deviantart.com/journal/#/d51un5o I noted her again as I was beginning to get impatient, and I am not the only one who has been waiting almost 2 years for their half of a trade. She said that she was busy with university, which I would completely understand if she wasn't taking requests and finishing them in a matter of days/weeks, as well as more art trades that she has finished quite quickly. My note to her: http://i47.tinypic.com/zlb329.png Her response: http://i48.tinypic.com/29a7u0.png She says that I am "hassling" her even though I have only contacted her less than 5 times about the trade since we set it up almost 2 years ago, and once to let her know I had switched accounts. I do not mind waiting years for a trade, or any amount of time really. But she has been rude to me in her latest response, and has been completing many other things during this time period. When we first set up our trade she was not attending university, and had plenty of time to complete it before she had gone, and obviously has extra time to complete it even now since she has been taking many other requests and trades. She is also holding a contest with some pretty hefty art prizes, as in full pieces and such. Overall I am very disappointed and stressed over this situation. I'm also concerned that I may have been pushy without meaning to be, and if anyone here thinks that I was at any point out of line, I would very much like it if you told me so. EDIT: She finished her half of the trade, and I am very disappointed. It seems very rushed to me? Here it is: http://sxmie.deviantart.com/gallery/#/d53b61m And a re-upload: http://i45.tinypic.com/2h375uf.png Compared to the requests she has been taking, this looks pretty poor. I would have gladly waited longer for something even like some of the requests she's been taking, honestly. I just asked for progress from her, not to rush through her half. She also made a journal that has left a bad taste in my mouth. It just seems very passive aggressive. It can be seen here: http://my.deviantart.com/messages/#/d53b6cb And a screengrab: http://i45.tinypic.com/2a95heg.png This is less about how long she takes one some trades an more about her attitude, I suppose. Forgive me if I seem short of digital breath or anything, I just got back from a convention and am exhausted.
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Jun. 3rd, 2012 at 1:50 AM OH MY HEAD nanook123 WHO: Vani/Vanimute/Vanillakitsune/ stripesandteeth WHERE: VanillaKitsune.deviantart.com (now deactivated) also Vanimute@DA Vani@FA Stripesandteeth@Tumblr WHAT: One Traditional Badge costing 45$ (Paid $46 to cover paypal's fee as a courtesy) and a Full Body Digital Badge Trade, my half was completed for AC 2010 WHEN: June 16th 2010 for the Badge Trade, June 22nd 2010 for the Paid Badge. She had been known for drama in the past, but I thought she'd gotten her act together. I guess I was wrong. I don't pressure folks to turn the art over, but I waited a year before I contacted her the first time, and that was because she made a Journal on FA updating everyone that had commissioned her of their place in line. http://www.furaffinity.net/journal/1953643/ PROOF: http://img.photobucket.com/albums/v76/nanook123/badgecommission.jpg http://img.photobucket.com/albums/v76/nanook123/badgeconvo.jpg EXPLAIN: Well, 2 years ago, I commissioned a couple of icons from Vani and she turned them around pretty quickly. Soon thereafter we agreed to a trade, in time for AC 2010. I performed my part of the trade as outlined in my evidence image entitled "badge convo". The link to my part is here: http://www.furaffinity.net/view/4020610/ In her reply she mentions finishing my part before she leaves for AC that year. I was simply happy to get a piece from an artist who's art I admired. Then she made a post on June 21st 2010 http://www.furaffinity.net/journal/1494591/ for a round of badges before AC. I noted her as referenced in my proof called "Badge Commission". I sent payment of 46$ and set to waiting patiently like everyone else. As an artist myself I don't make a habit of pushing another artist for work. I like everyone else had just kept quiet, even as Vani made post after post fretting about not having enough money to live on. I waited even as she took on more commissions from others. Even as she went from Con to con, making money off of other people, producing art and posting it on her blog, on her art sites and twitter. I clammed up afraid to speak up. I didn't want her legion of fans to come and get me. I didn't want to create drama. Like others who have posted here, I'm tired of that. It's not about the money now. That money is thrown away, it's gone. It's about the principal. Well, in March I decided to speak up. http://img.photobucket.com/albums/v76/nanook123/emailcheckin.jpg I emailed her to ask for a status. To this day I haven't gotten an email back. Part of me never really expected to. If she had any intention of doing the work, she would have shown at least a sketch or something by now. Finally I got fed up this week and made an inquiry to her on her Tumblr Page. To my surprise she replied with the attached... http://img.photobucket.com/albums/v76/nanook123/tumblrmessage.jpg Her reply left me a little stunned. I mean, she literally has no intention of finishing any of the work she took from those on FA. I can tell it just by the way she's speaking. Just based on the badge commissions she took, basing them at about 40$ a piece, she made close to 800$ off of us. So after reading her reply, I sent her another message outlined below: "I appreciate the reply, and sadly I fully expected the answer I got. I'm very disappointed. I know you're a college student with a lot on your plate, but your commission list is 8 miles long. You made a commitment to all those people that you would draw them something if they gave you money. You made a commitment to those who drew for you in exchange for a piece back. You haven't even so much as done a sketch, but you're so happy to fill your blog with drawings daily. Instead of doing that you could do a commission a day until you're caught up. You know...if you'd just given me a sketch of the things you owed me, I would have been more than happy to call my debt paid and colored the dang things myself. You didn't even try. I don't think it's fair for you to say that you're going to a con to earn money to live on when you've already lived on the money that you got from every single person on your commission list. You've already spent that money and even if every single one of them demanded their money back, there's no way they'd ever get it. Your answer to me is a cop out. You're more than willing to draw at a con or doodle on your blog, but for people on the internet you're just leaving them on the back burner with no idea when you'll actually get to it. I'm very sorry you're in whatever situation you're in at school/home, but you made commitments to ALL of the people you took money from. So I guess consider the art I gave you a gift and consider the money I gave you a donation. I still really enjoy your art, but it isn't worth continuing to wait and hope for anymore. Best of luck to you, Trish" So the purpose of my post here is to help others be warned before commissioning her online or at a con. Her art is pretty, well done and balanced. I really enjoy the style, but it's not worth the headache. 2 years have gone by. I don't think I'll ever see the pieces I commissioned from her. I don't want the money back. I want what I paid for. Even if she did it now, it would feel forced. I don't trust her to do what she says she'll do and neither should anyone else. So, Please, don't mark it resolved, because short of a public apology to everyone she owes stuff to, there isn't much else she can do for me. Please mark it as warning. She owes 54 people plus 5 trades. I somehow doubt she'll ever do it. Even if each of these commissions was a single character at $40 that's over 2000$ she's made off of a community that trusted she had changed. I don't want anyone else to make that mistake.
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May. 22nd, 2012 at 6:41 PM kaliamberscale WHO: Aluminemsiren, a.k.a. Orion WHERE: http://www.furaffinity.net/user/aluminemsiren WHAT: One $25 character bust WHEN: October 27th - Present PROOF: I don't think this needs much explaining. Artist was commissioned in late October. I didn't bug them about the commission until months had already passed. Bugged them 2 or 3 more times between December 2011 and May of this year. One of my emails even went ignored completely (probably because they were getting hounded by so many disgruntled commissioners). May 12th, 2012 I requested a refund. The email was read but never replied to. I then sent another email asking for a refund, this time with more "srs bzns" verbiage. I was told I would have to wait until Friday May 18th and will receive only a partial refund because the sketch had already been done. It is now 3 days after the 18th and my Paypal account is still at $0. Aluminum, if you're reading this... I understand it's your business and you make the rules, but at this point in the game, a partial refund is only adding insult to injury. http://i1150.photobucket.com/albums/o605/kalipython/AS01.jpg http://i1150.photobucket.com/albums/o605/kalipython/as02.jpg http://i1150.photobucket.com/albums/o605/kalipython/as03.jpg EXPLAIN: Not much else to tell here. The screenshots speak for themselves. *shrug* EDIT: I have received a full refund in my paypal account from the artist. Aluminum, I sincerely thank you for refunding me and I hope you are able to get your commission queue under control. Good luck and thanks again.
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May. 19th, 2012 at 1:00 PM mmyesidosay EDIT: As of this morning Vella has issued me a refund and what I feel to be a sincere apology. I'd like this to be marked resolved, and if she comes across the drawings in the recovery of her PC, I'm more than happy to pay for them then. :) EDITEDIT: Vella was able to find my two drawings and send them along my way. I returned her refund, as they look fantastic, and again, she was very pleasant. I've been a bit iffy about posting this for several days now, but my jimmies are rustled, and not quite sure how to proceed. I feel bad about doing this, as I KNOW the artist has been going through rough times, so I apologize, I've just no idea whats going on with my commissions, and repeated attempts to find out have been ignored. WHO: VellaCRaptor WHERE: http://vellacraptor.deviantart.com/ and http://vellacraptor.livejournal.com/ are the accounts I was able to get in contact with her through. WHAT: Two small portrait commissions totally $4 I believe, offered via TeenyCom (http://teenycom.livejournal.com/1063202.html) WHEN: Ongoing since early October of last year. PROOF: Initial transaction made in the comments of her TeenyCom post. I'd been having issues with PayPal, so asked for confirmation via notes to be sure she got my payment. When she did not respond, I asked again, and was finally sure it had cleared into her account. EXPLAIN: When Vella offered small commissions to be done in between her larger ones, I fully expected a wait, and was completely okay with that. Her art is adorable, and I was so excited~ But as the months ticked by with no word at all, I decided to dredge up the post and see if anyone else had gotten their art. A few here and there had, but took me a bit to actually find out what the issue had been. Okie Dokie, seems her computer crashed. Bad things like that happen, I wasn't at all upset, though I had wished she had told us that there would be some form of delay or issue. Vella gets an Artists_Beware post sometime after this I believe, where she states that she rarely checks LiveJournal anymore. It was now early April, and I still haven't heard word, so I shoot her a note via FurAffinity, which goes unread: Normally I would have waited a bit longer before trying again, but hadn't heard from her in so long, I figured I'd go ahead and shoot her an email as well, my reasoning being that if she had stopped checking FA as well, I'd be silly for me to try that as my only means of communication. And again, my email goes unanswered: I sit around for a few weeks, before finally realizing she has a DeviantArt. I shoot her a note, and finally, a response! Just.. telling me that yes, she'll still do them. I'm missing a note where I get excited and thank her for her response, but after several days of nothing once again, I ask for a possible date she might be finished with them. And once more, this note goes unread. (please remember to read DA notes bottom to top!): Aaaaaaaand then nothing. I can see her popping on and off DA multiple times a day, so to be ignored feels pretty bad. Finally, I decide that $4 isn't worth this sort of aggravation, and ask for a refund. It gets read, but no response. I send another note, and I apologize to both AB and the artist if I got snippy, I've never been in a situation like this before, and was getting pretty fed up with the lack of communication. As soon as I send this one, I get a response, with nothing more than 'I thought you already got yours'. Okay, maybe I was a dick and had. I go back and check all y accounts, and nope, no response from her in any of them. I tell her this, and as of today (May 19th), my note has still been unread. I'm at a loss. If my art has already been completed, then fantastic! Im okay with delays, Im just so frustrated with not having any idea whats going on. The only way I found out there was a problem at all was by drudging through her conversations with other commissioners in that TeenyCom post. I know shes been having issues IRL, but just a quick note to acknowledge that she at least remembers I'm on some list somewhere would have been fantastic. After seeing Vella's last A_B post, I had really hoped things would get better, it's been well past PayPal's refund date, so Im at a loss. Thanks all for your time and any suggestions!
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