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Everything posted by Eden
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http://www.furaffinity.net/user/icarusaresane (NSFW, guro) Iccy is another fantastic client that began commissioning me in March 2017. His prompts are short, easy to understand, and he gives enough artist freedom to make an interesting image. He pays promptly, and is an all around wonderful repeat client.
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http://www.furaffinity.net/user/furx (NSFW, guro) Furx began commissioning me around March of 2018. All prompts are easy to understand, and his references are clear. He pays within the hour of receiving his invoices, and is very polite and courteous. He is a fantastic repeat client.
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Howdy for future comments! We do not allow people to report on "character theft" in which we compare how close one character is to another. Using someone's closed species against their wishes is absolutely worthy of gaining entry here. Coming in to say how this user made a character with the same elements as yours won't be approved.
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Hiya, this comment was let through, but please bear in mind the civility rule as this runs right up to the line.
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It never ceases to amaze me when temperamental artists and their managers have the audacity to throw a temper tantrum when their clients inevitably have to go public with the fact that they've been on the back burner for years. Coming to you to say the piece was being reworked, and having a public queue would have been far better than stomping around and acting offended because you, as the client, aren't a mind reader. This beware is very well warranted.
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Changed Resolved to Yes
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Okay so I just forced a Paypal chargeback on her because she said she'd have an update for me, and a month later I had to find out on my own that she left. I commissioned her on facebook, so had no idea what her other social media accounts were, and had to track her down from her invoice. Only after I opened the claim did she actually respond to my message, but by then I wasn't going to let the claim go. I'm severely disappointed that she didn't let other clients know she was leaving, especially her fursuit clients.
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How Long Would You Wait? (about adopt purchase)
Eden replied to worriedbean's topic in Advice for Commissioners
Yay glad you got it delivered! -
This is a tough one. So I've been doing nsfw for as long as I've done commissions, but I've never really checked? The two big concerns with a minor is going to be: Potential legal ramifications for distributing porn to a minor. Potential for chargebacks if an adult catches what kind of material they've been getting from you. The first one check with your country's and local region's laws. In the US there's federal ramifications for distributing porn to minors, and in some states they have obscenity laws. From what I've read on my local laws simply ensuring that the client agrees that they are over 18 and are authorized to purchase this content is enough to protect you. You can start utilizing google forms, or refuse to continue the transaction until they've answered this. If they say they're not over 18, then the transaction stops. As for the second, unfortunately there's not much to stop a chargeback that has been initiated by a parent. I don't think the joint Paypal accounts are still in service (can someone correct me?), so either a minor would have to use a Paypal that isn't theirs, or they're lying about their age to Paypal. Either way the most you can do in this scenario is keep everything and call Paypal. If you lose, call them again with your proof. Sometimes they eat the loss and give you all of your money back, or they'll just refund the chargeback fee.
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Changed Resolved to Yes
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PayPal only punishes merchant accounts for selling stuff against TOS as far as we've seen.
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Removed the fb screenshot as it has her real name, which she doesn't appear to use for commissioning. If she does please PM me with proof so her tags can be updated.
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@Junebuq and @Ravencrafte Howdy! Received both of your reports, and while I was trying to clear Raven's it apparently nuked Junebuq's along with it. Apologies! Raven: Users do not have the ability to delete posts. Your post has been tagged as resolved, and the resolved status will be clearly visible to folks viewing the post. If you have any updates feel free to post it in the comments, and someone on staff will tack it into your post. Please be sure to censor private information. Junebuq: Posts are not deleted unless the post itself was entirely fabricated. You are absolutely welcome to share your side, but we ask that you also provide proof as we ask of submitters. If there's anything else that folks need help with please feel free to ask a staff member!
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Changed Resolved to Yes
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The Trello timeline shows they updated that piece pretty early on. It's strange they didn't directly show that to you.
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Changed Resolved to Yes
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Went ahead and uploaded a screenshot of their traced piece in case they delete it.
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Beware: Snuffles (Discord) / Snuffem (Twitter, FA)
Eden commented on Tougherheart's record in Artist Bewares
Went ahead and edited your post to include direct urls to their twitter and FA, and added a note to your post. There's an artist with a very similar username that can easily be confused between the two. -
Plans for the resources section and donations. (Poll inside)
Eden replied to Eden's topic in Site Questions
Gotcha! How to thank donors is still in the works. If a badge on their account is too intimidating, then maybe I can send a thank you sticker with our mascot on it. The second I can't really show any "proof", but I assure everyone that this won't be the case. We have a lot if internal checks that prevent anyone from sneaking posts out of the queue. Every post that has ever been rejected is archived with the exact notice we sent to the user. Every time we get a post in every member of staff is emailed. Plus the individuals that we have modding for us are very principled. I know without a shadow of a doubt that if we asked them to review posts with keeping donor status in mind they'd call us out publicly without hesitation. -
At the very least take screenshots of everything. If they want to toss you all over social media you'd at least have proof of your side.
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Plans for the resources section and donations. (Poll inside)
Eden replied to Eden's topic in Site Questions
I'm not sure what you're asking entirely. Can you clarify what you mean? I'm not sure if you're asking how we would prevent the public from being afraid to post on a member who is a donor, or how we would prevent our staff from being lenient on a donor. -
Basically what Xai said. Regardless of what they want their constant badgering and refusing to believe you has to be putting stress on you. This isn't good for your recovery. I'm actually concerned that you're drawing at all! You can tell them that either they can lay off and let you work, or they will receive an immediate refund. They can either supply you their email so you can refund them, and they can accept the refund, or you'll consider it a charitable donation. This is going to be a scenario where they're hoping you'll bump them to the top of the queue and do their work. That is the only option they're looking for if they don't want a refund, but don't want to wait. That scenario can't be good for your recovery, either.
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Plans for the resources section and donations. (Poll inside)
Eden replied to Eden's topic in Site Questions
Oh yes, thank you for reminding me to put that on the list. Right now the AB trello is private, but I can make it public later to allow others to comment on it. -
Wow. That speaks volumes about Dalmy's will to make things right.
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Oh my word. What a mess. 😞 I hope you're never in a similar situation again, but this is why you never close a claim. They should have refunded the original transaction as it simply cancels the transaction, and no one incurs fees. In addition, them sending you the refund via a regular goods and services payment, it leaves you exposed to having your transaction claimed. I hope you get your refund soon.
