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*Just something to note, but unfortunately the ych commishes website doesn't have exact time stamps, only a rough estimate* In the beginning of February of last year, I won an auction of Mazik's on the ych commishes site with a bid of $75. After I sent her my PayPal email and refs, Mazik asked if I wanted to add on a background to the YCH at a discounted rate, which I accepted (bring the total from $75 to $110). She then sent me an invoice on February 10th which I paid immediately. Only after paying it did she tell me that there was going to be a delay in the art because of problems she was having. I didn't think much of it and told her that it was fine, and not too long after I got a WIP so I figured things were back on track. After a long wait without any update, Mazik came back and told me that another issue had come up and that she'd have the art ready by the end of the week. Again, I didn't think much of it and told her that I was fine with it. After another long wait I asked Mazik for an update, and she told me that she thought she had already sent me another WIP. I received another update and gave her my approval on it, but then the silence started again. On the 7th of September I sent her an email asking for an update, as well as a message on the ych website informing her of the email. On the 9th and 11th of September I messaged her through twitter asking again for an update. She responded to me on the 11th telling me that she had trouble accessing her ych commishes account, and that the art was ready. The next day she posted a google drive link with the art. She added me on discord on the 12th and we began to discuss the entire process. I also pointed out that the art in the google drive folder didn't have the background that I paid for, and also asked for a clothed version of one of the pics. She agreed to fix everything up, and then on the 15th told me that she had yet another problem and would need more time. This was actually the last time that she contacted me. I messaged her on twitter multiple times after this asking for an update, but still with no response. I'm trying not to be too pushy with the messages but really it's been far too long.
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I'm a writer who is commissioned to write mostly growth/macro stories, and have been at it since 2013. In this time I've taken over 60 jobs which have all been read, approved and paid by every single client. My DeviantArt ToS: https://www.deviantart.com/blackspyro33/journal/Official-Terms-of-Service-for-Commissions-2021-485184088 I have always operated on an honor system with every single client. I don't set completion dates, I don't take advance payments. People read the final product, they tell me if they're happy with it or if they require alterations/additions, and then I get paid. I was first approached by Darkgai on September 10th, 2021, as the third slot in a queue of public commissions. Our correspondence was civil and well-mannered for the most part. Since Darkgai was the third in a queue of three and I don't work on multiple commissions at once, he was made to wait until I was done with the two before him. Unfortunately, circumstances forced me into my full-time job earlier in the year than I expected. All commissions were worked at at a slower pace. This led me to unusually higher waiting times, including Darkgai, who asked me about his commission. I decided to give him an update about why I was taking so long, since it's unusual for me to make a customer wait so long. Finally, at about 00:15 on December 31st, I sent the finished story to the client as explained in the ToS he had agreed to. Instructions were given, and I received critique and engaged in a minor dispute that I believed had reached a positive conclusion for us both. Thinking the issue resolved, I waited for three hours and found no evidence of the guy sending payment, and he has yet to reply to my last inquiry. As the (current) DeviantArt correspondence from earlier shows, visiting Darkgai's dA will show it as disabled. When I first saw it like that after 3 hours of radio silence I feared the worst. I made this person wait. I explained my situation. I delivered my agreed upon interpretation of his wishes. I saw dissatisfaction and attempted to find an alternative solution. We agreed on a price slash since he did not want modifications. He paid my time and effort with indifference and avoidance. I dedicated time and effort when I knew I couldn't instead of giving up to the pressure and finished a product that he allegedly found okay except for certain parts which I offered to touch up. Seeing as though our interpretations became irreconciliable, I decided to offer a hefty discount which is basically giving up my claim to time and effort I am not getting back to meet him somewhere I deemed appropriate. He told me he was going to pay me. He hasn't. He deleted his dA, and I take it as him avoiding me. I take it as him avoiding his responsibility to pay what he owes me for the story I wrote. I do not want anybody else to have to suffer through this annoyance ever again.
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- darkgai
- darkgaia45
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I commissioned this artist for a chibi back in march, as well as a headshot in april, and never received either nor the promised refund, and my notes since then have been opened and read but ignored. here's the original chibi listing: as well as the headshot one: (both still standing as of this submission, albeit with comments off) and my comments under each: the notes confirming both, March 17th and April 28th, respectively: and the paypal transactions: (side note, the email appears to be her mate's, another artist, rather than her own, which doesn't help her case) I poked her june 25th, to no response: again 5 days later: and only after I saw just how long the trello queue was and directly requested a refund the 5th of july did I get a reply and promise of refund: I waited several months, until november 25th, to prod her again: and several more weeks to continued lack of communication or any amount of refund: all while constantly posting MORE ychs, commissions, and art, having turned off comments on submissions and the few journals that have not since been nuked, and not updating the trello list since september: my payoff for patiently waiting long past paypal's 3 month cutoff date was to lose any chance of getting my money back through a dispute: I know in the long-run it's not a huge amount of money, but it's money I could've spent actually receiving desired art, and it just leaves such a bad taste how this artist treats 'clients' 😞
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- abigailds
- sorafamiliar
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Last year at the end of March, my friend and I decided to get a commission from xBlueAshesx. I commissioned her before and had some problems with her, however, I decided to give her the benefit of the doubt and give her a second chance. I commissioned a 2 character NSFW lined illustration. xBlueAshesx and I discussed the details on March 28th, 2019 and I paid on the same day. About a month went by before I asked her for an update. She claimed that my piece was on her queue for that week and I should expect an update soon, however, I never received one. I messaged her again on July 8th, 2019 and asked for another update, but she never responded despite reading the note. Finally, on July 30th, 2019, I asked for a refund. Her TOS states that the art can take up to 15 weeks to be completed, it had been 17 weeks before I asked for the refund. She finally responded to me and agreed to the refund. She's still very active on FA. She usually posts 1-2 times a week, however, I have a hard time getting her to respond to me. She only responds to me when I talk about doing a chargeback. Sorry for the length. This has been going on for a long time and I wanted to include as much as I could as proof of her poor communication skills and lack of professionalism. TLDR at the end. Payment: Agreeing to take the commission: My response and payment information. Beginning of email included as proof of payment: Confirmation that the payment was received: My first update request: My second update request a few months later. The note was read but she never responded. I can tell that the note was read because there would be a yellow envelope icon next to the note subject if it was unread (Legend included in the screenshot as proof. An example of an unread note will be included at the end of this beware): Here she's agreeing to the refund: I messaged her again about the refund after she posted a journal about having enough money to give refunds. The journal she posted about the refunds has been deleted. She never responded: I asked for an update on the refund earlier this year. Again, she never responded: At this point, I had gotten tired of not receiving a response so I tried to set a deadline for the refund. 7 months had gone by but I still hadn't received the refund nor an update. Her TOS state that the refund could take up to 6 months. She never responded: She finally responded when I talked about doing a chargeback. As previously stated, she didn't respond to any of my other notes: My response to that: She didn't respond again. So I messaged her again. She was active on both March 2nd and 3rd: She didn't respond until March 4th when I told her that I could see that she was reading my notes. Along with mentioning taking my money back: I sent her my email and amount. I can include that message if needed. She never sent the refund so I messaged her again. "Bruh" was not an appropriate answer to a commissioner who's been waiting for a refund for 8 months: I waited another month before messaging her again in hopes that she'd send the refund. I messaged her 2 days ago, but she hasn't bothered opening the message, despite being active and posting art to her gallery. You can see the yellow envelope, showing that she hasn't read it: Proof that she was active yesterday. She posted several things on the 21st: The part of her TOS that talks about refunds and TAT (turn around time): TLDR; Long story short, this has been going on for over a year. She's still very active, but refuses to give me my money back. Again, i'm sorry this is so long, but i'm so tired of this. I honestly don't thing i'll ever get a refund. I hope you're all safe during this crazy time! Thank you for reading. Let me know if I should add anything else or if there's anything I can do 😞
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- beware
- xblueashesx
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ST3LLARPUNK opened for sketch commissions August 5, 2021. I contacted the artist, but they didn't respond initially so I figured the sale was closed. One month later they replied back saying they didn't see my DM. That's fair, I didn't comment on the sales post so things happen. We went through the exchange of details and payment was sent. On September 16, 2021 I noticed the payment I sent was unclaimed. I messaged the artist about it, but didn't receive a response. In fact, I just never received a response from the artist again despite them being active on Twitter and accepting new commissions. Edit: 12.24.21 The case closed in my favor. The artist never responded to it.
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- st3llarpunk
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Original Agreement and Proof: The original agreement between I (KingPink) and Leonan/Staticjack was that I would trade them an Impim and 3 pieces of art for a one-off design they owned at the time. Leonan resold the design without telling me or the other person to another user on ToyHouse. It was sold in September while our trade was still going. I have attached that screenshot as well. At the time the character was resold, I had finished 2/3 of the art pieces completely. I was working on the lineart for the third which was an animated icon. What Happened Next: Leonan refused to contact either of us after multiple attempts and waiting 72 hours. He has been online/active and has even changed his Discord status but has ignored us. I have been ghosted by him since October but I sent more messages trying to confirm what happened. The person who received the character was also ignored by them. Screenshot of Twitter DM between me and other scammed individual: Screenshot of DeathDino’s ignored comment on his TH, you can see Leonan replying to someone above the comment: The entire conversation from start to finish has been screenshotted and posted by me here. It took place over Discord. It includes everything from the initial greeting from me, the trade agreement, me sending art WIP’s, and me being ghosted. The Toyhouse screenshot details the ownership log of this character which can be publicly viewed here: https://toyhou.se/1185924.faust/ownership/log The character ended up in my hands via the kindness of the other person who was scammed, NOT LEONAN. The situation was not resolved between the scammer and us. Leonan is involved in many CS communities such as Impim, Kebanzu, Taums, Grems, etc. and I was scammed by them from one of these community servers. I will note it has been reported to the mods of any server I could reach.Please be careful if you see them making trade posts.
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- staticjack
- leonan5083
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This artist was recommended to me by a friend who had just approached them for a commission of their OC. I sent them a note on the 3rd of April and didn't hear anything until the 6th, which, of course, was no problem. People have lives outside of FA / Twitter / etc., so after contact began, we started working towards and approached an agreement on the same day. Payment was sent the next day, and as seen in the following image and the one above, totaled $110 USD, which was paid: After this, however, both me and my friend received no further updates. No sketches or any additional questions and/or updates. My friend was smart enough to approach them, and they did finally get their art after mentioning a refund to the artist. Myself, however, did nothing, which I know was dumb. I tried to send them a note to try and get a response over a week ago at the time of writing this: But have received nothing in response. Since I'm way past the 180-day refund/dispute window, and with no reply to this note as of yet, it looks like I'm up the creek with no paddle. I hate to write something like this out, but I'd also hate to see the same thing befall someone else. Please avoid this artist.
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- apakilyspe
- beware
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I first contacted the artist MushyOtter on 30 September 2020 via twitter DMs. I was directed to contact them on Telegram the following day. Details and terms were agreed upon for a $100 colored sketch of two characters. I sent my payment immediately. I subsequently communicated with the artist numerous times to confirm my progress through their queue, and they were fairly prompt in their responses. They sounded busy, and were actively posting art to their Twitter account, so I assumed that they were simply getting through their backlog. At one point, the artist indicated that they were busy with offline business, so I gave them some space, and I would check in once every few months. In both May and August, the artist indicated that they would be contacting me with some kind of progress "in the next couple of days," but this never materialized. One year after paying for this commission, on 2 October 2021, I contacted the artist and offered an ultimatum: by the end of the month, either complete the piece, or issue a full refund. On 31 October, the artist contacted me with a rough sketch. While this was not what I had specified, it was more than I had seen in a year, and presumed that since it had already been roughly sketched, and considering that the commission in question is just a colored sketch beyond that, the piece would be completed shortly. The artist has continued to post about commission openings on their Twitter account, and has been posting new art regularly nearly every month. At the time of this writing, it is 16 December. The last communication I received from the artist was 3 December, promising that they would send me an update upon arriving home. I must stress that the artist has been congenial and responsive, and as open as one could hope for. However, their most recent post on Twitter was a completed colored sketch other than mine, dated 15 December. Between the posting of that most recent image, and my exceedingly long wait time, my patience has simply run out. I must severely disrecommend this artist to all potential clients. This is the Paypal receipt from that transaction as it appears in my transaction history: And this is the log from our Telegram conversations: Three months in. I have checked periodically to this point, but the artist seems quite busy with offline business, so at this point I give them space. After being promised numerous times that my commission was just around the corner, I decide to firmly request the completion of this piece. The basic sketch finally arrives one year later. This is not exactly the fully completed piece I had described in my deadline to the artist, but by now I am simply glad to have anything at all.
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On 10/24/21 Valdis inquired about getting a pre-pose from me, which is something I usually only offer for my in-stream participants or to my discord users who may not be able to attend a stream. I specifically informed her to only contact me with her information once she was cleared to pay for the item. https://www.furaffinity.net/view/44295921/ When she noted me I assumed she was in good standing and able to pay for the artwork, as agreed. Our discussion was then moved to discord. I provided her with regular WIPs. There was some confusion as to the pricing for the pieces (Although on the submission it is clearly stated that I was not providing both versions of the work for an extra $5). She then asked to add more artwork to the queue, while still not paying for her original pieces. I explained I would not do more art for her until the current works were paid for. She then ghosted me for the weekend, and communications moved back to FA as she claimed she was unable to access her discord. I sent her a warming, after seeing that she had tried to purchase characters for $200 from xBlueAshesx. Usually, I would have stopped working on her commissions at this point. However, at the same time, there was an unexpected death in the family. Work provided me an escape, something to focus on other than my grief for a little while. When Valdis responded, she tried to blame everything on Paypal, as well as having been mistreated by other artists in the past. I was informed that Valdis was attempting to purchase another character, this one for $300 at this point. After which point I contacted Valdis to let her know that I had seen her behavior - She responds, once again trying to garner sympathy by claiming she has no family. Sick of the attempts at gaslighting and manipulation, I inform her the only way to recover from her actions is to pay for the work she ordered. Here is the work completed, for verification purposes. The other person she ordered artwork for did pay for her portion of the artwork. I am including it here, though, to show that the work was completed and Valdis should have paid for it. Last contact with the client on Nov 6th
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I found this artist via a group chat on Telegram that was made for advertising art advertisements, and decided to commission this artist for having an art style I considered to be appealing as well as having affordable prices. I agreed and paid the artist, expecting to have my commission eventually completed. However months passed and I never got any kind of update. The only communication I got from them was me asking if I could update a reference. November comes, and I'm getting concerned. I also look over their Trello queue and TOS and realise something is very off. First thing that comes to mind is that my queue placement is not labelled with 'paid' As well as still accepting commissions despite having already a large backlog. Their TOS was extremely sketchy and unfair, rules such as being able to keep your commission in waiting status as long as they'd like, and once started, a max up to five months. I contact the artist about an update, and an estimated waiting time. I decide then to file a dispute on Paypal and explain my grievances as politely and honestly as I could. Something that caught my mind was that the artist said that they would only finish my art if I closed the dispute. If I ended up following with this, I would've never been able to reopen it again, and there's no guarantee I'll have my sketch started by then. They claim that if I win the dispute my money would not be refunded anyways and ultimately be a waste of time, which sounds sketchy to me, however I cannot find a official Paypal source claiming otherwise so I cannot say for definite if this is true or not. Lilpinkghost claims they have done nothing wrong, as I have agreed to their TOS. Their TOS is not legally binding, as well as having numerous issues with it. here is a link to the PDF they submitted. [Mod note: there were more pages, but we parsed it down to the text the artist submitted as the rest are just caps present here.] After I escalate the dispute, they become rude and patronising. My experience with Lilpinkghost has been overwhelmingly negative. Please do not commission this artist.
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Who: lrkcreations / NekkoMeneko When: November 25th, 2020 What: Plush commission ordered through Instagram of my character Baphomet Worth: 155$ Reason for Beware: Has gone a full year without giving me any wips, notifications, and keeps pushing back the turn around 'estimate' time of my order Proof of Purchase November 25th, 2020 I ordered a plushie on November 25th, 2020. This plush is a kuttari, something I have been interested in for a long time. I was excited to grab a slot for one of these as it's one of my favorite plush styles. We went through and discussed price, INCLUDING an estimated time frame. Which was late February. Everything got paid, except shipping, since that was in her tos. I also already knew she has a 1/3 deposit price, but was not aware that she considered the total price of my order as the full deposit. There was no confirmation that the $155 was going to be the deposit until after the transaction. February 6th, 2021 Throughout the time from November to February I received nothing. No hellos, check ins, notifications, nothing. During the time I had redrawn Baphs reference, changing only the art and not the design. So the design staid the same, there were no design changes. I decided to send a message back and notify them that there was a new, cleaner, reference sheet they could use since the old one was kinda ugly. It took them 10 days to respond to me, and after which I sent them the new reference. They messaged back 2 days later with a simple thank you. April 30th, 2021 I was kinda ancy and wanted to know a new time frame of when my order was going to be done. It was then she stated estimates were not set in stone. This was a shocker because all the plushies I have ordered from different artists all had due dates on when I would be receiving work in progress shots, and physical goods always have a turnaround time set. I thought I was going to get my plush in February since that was the original 'estimated' time. She also mentioned a list/queue, something that isn't public so I had no idea where I was in her queue, or if she even has a queue. I begrudgingly had to reply with a calm, great to hear, knowing I had to wait even longer for my order. September 25th, 2021 & Current I reached out again as a little nudge. To see if I could get things rolling, or even a wip. It takes them a good chunk of time to respond. Saying they have been late on their work, 'trying' to get caught up. There's nothing more I can say and just leave it at that. I decide to pop in a few weeks ago to see if I can get a glimpse of their 'queue', something that's apparently not public information for their clients. As of November 12th, 2021, I have received no reply. Radio silence. I decided to send a charge back dispute notice telling her she had until the 25th until I decided to take action and tell her about how this transaction was highly unprofessional. I have still yet to even hear back from her since November 12th / 21st. I do not plan to chase her around to her other accounts just to get a hold of her, she has shown me how unprofessional she is and it is not my responsibility to chase her around. They stopped being active on their instagram so I wanted to check and see if they were active on any of their other social medias they listed in their linktree on their profile. I began my little search their other social medias to see if they have been active anywhere else. I found they have been streaming on Twitch, as well as going under a new rebrand named, NekkoMeneko. Being incredibly active on Twitch, Twitter, and their Tictoc posting almost daily. As of now, I am waiting for the 25th to come around before I take action with Paypals buyer protection and file a dispute against her.
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- Original agreement + Proof Casual conversation about the Salt Queen ideas. We started Feb 23rd. They ended up sketching her out extensively. - Proof of payment I asked for a paypal invoice, so that I could keep track of the transaction. They confirmed payment. I received the gif immediately and was extremely pleased with it. I used it on my commission website as well as my curious.cat. - Any relevant correspondence Spine Breaker was friends with my partner first. I met them through their work on my partner's persona, Salt King. Often described as Spine Breaker's muse, Salt King was a design they made based on my partner's likeness, rights to the character was always Spine Breakers. My partner has never claimed to own the design or want it. Salt King art was only used as discord profile pictures and steam profile pictures. Spine Breaker would send me random sketches or finished pieces of Salt King, and other finished works, but no Salt Queen progress. March 19th is the last I saw any related work of any kind on Salt Queen. I liked their art so much.. I wouldn't have spent 300$ on their work if I didn't like it. I'd always message them about their newest Salt King works that they would send my partner! - Refund Request Half a year of random conversations later, I asked for a refund on Sept 21st. I had started to doubt their desire to finish the commission long before this, but wanted to wait it out for as long as possible.. I was honestly so excited to see Salt Queen design finished by them. October 12th was our final correspondence. Below is a message they sent to my partner the same day as my refund request. My partner felt like he could do something about the situation and inquired on his own. Receiving this excuse below as the reason why they didn't work on my commission this year. The fact that Spine Breaker tried to say I didn't like their work still baffles me. This whole thing was an insult... A slap to the face. I said nothing and waited on the refund. Yes, I too am an artist, my income is 100% made from freelance artwork. But I commissioned THEM for the Salt Queen because of their amazing work! (Work I believe far surpasses my talents.) I didn't design Salt Queen myself because I wanted them to.. I'm still very confused by this logic... Or why this wasn't brought up to me long before we reached this point. I waited until November 1st for the 100$ refund, nothing was received, not even a message. With no communication at this point, things started to feel personal. I removed the artist from my socials November 1st. Below is the inflammatory message they sent my partner a day later on November 2nd. Absolutely none of this can be explained by me. I was always honest with the artist, always excited to see their work, and honestly felt lucky to be so closely associated with them through my partner. If they ever had any sort of ill feelings towards me, it was never brought up with me. And with 200$ spent, I wasn't really sure how to act around them. After sending the message above to my partner, they blocked him, making this a very odd personal attack. I was never refunded anything. And he lost a good friend in his attempt to mediate. Beware this artist. 6/27/2024 mod edit: MazumaCat has received a partial refund and considers the matter resolved.
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- shiny_beetle
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Client scammed me by filing and escalating to a claim for non-received goods on PayPal and won a refund. The very last image attached involves the OC (on the left was the reference provided, on the right was the piece I completed). I disputed it but PayPal ruled in favor of the client/scammer. Client used fraudulent, made-up reasons to file the claim, that I've sold a Minecraft account which got blocked and that I ghosted them after. They commissioned me for a NSFW piece, which I delivered on, gave them the files (October 23rd) and woke up to the claim on the 28th of October, 2021. The attached describe the overall series of events, my attempts to defend my case and ultimately the failure to do so. It's worth noting they used an associated email to file the claim, which is different from the invoiced one. I attempted contacting them on twitter and to my surprise they did respond but lied that they would take the claim down. I asked PayPal support if I could update my response to the dispute, they said they will only add notes that the client is using different emails and that I do NOT deal with Minecraft. The client locked their account after our last DM exchange. Before doing so I made a screenshot highlighting they've seen the dropbox link. They admitted to seeing the finished piece, too. Mod note: Removed finished commission, but it was uploaded!
- 8 comments
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- jonahharkness
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I started supporting Kittbites on Patreon at their $85 per month tier, which includes a single character commission each month. Paid June 1 (Supporting May) Paid July 1 (Supporting June) Paid August 1 (Supporting July) Paid September 1 (Supporting August) The first two months went by without a problem, and I got two commissions. I asked for an edit to the pieces, but after that they stopped responding. Which especially became a problem as two more months of Patreon support went by. Meaning two months of artwork have not been delivered. I reached out to Kitt on their discord server (Unfortunately no screenshot, I lost access to their server). I reached out to their manager (Puck) via telegram, and was told Kitt wasn't answering. I reached out to Kitt directly, and got no response.
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I do not condone any harassment against Orange-PEEL, nor do I wish any harm or ill will against them. Please do not contact them. Please know that I am not the only client of theirs that has experienced these issues. We both agreed on a total of $540 which was a maximum of 12 fully colored frames, and they included a free climax loop and free background. We also agreed to split up the payments into four different transactions. First payment was sent Jun 16 2020 and last payment was sent Jul 7 2020. I had paid up to $405. The last message I received was Aug 6 2020 until Feb 28 2021. Before that time, any attempt to contact them through Twitter, Email, and their Patreon went unanswered, despite Patreon being their only active platform making monthly updates. I became their Patreon for $1 a month just so maybe I could find out what was going on and as another means to contact them. I didn't learn much other than it sounded like they were busy with other animations, and occasional issues would come up. I only learned from someone else that they have been dealing with lots of personal issues that I will keep private. Orange-PEEL responded to my DMs on Patreon Feb 28 2021 giving an update on the commission and saying they were working on a more detailed message that I would receive soon. That was the last time I heard from them. I initially contacted Orange-PEEL Jun 10th 2020 on their Twitter. I was a bit skeptical because their account had been inactive for a year at this point, but to my surprise they replied within the hour. After sharing some references they went on to give me the final prices. I sent some more references and details while getting ready for the first payment. They followed up shortly after with an update on the commission. They gave another update and I paid the second half. After this a few messages about the details were exchanged before they stopped responding. I then decided to try and reach them outside of Twitter, and this is when I became a Patreon of theirs. I wasn't able to receive any refund from PayPal due to how much time had passed and sending the money as a close friend/family. I know, bad mistake. Progress was being made so quickly that I didn't think I had any reason to worry. They didn't respond to any comments or DMs on Patreon, even when I sent them minutes after an update. The only thing I would receive on their Patreon were rewards sent out through DMs, which felt like a slap in the face. Eventually they responded on Feb 28. I was happy to hear from them and was looking forward to finishing this up. Never received a more detailed message, just more reward DMs. At this point I want a full refund but I don't think that'll happen. I understand some of the things that Orange-PEEL is going through, but their lack of communication has been very upsetting especially with the amount of money involved. What irks me is how regular they are on Patreon but neglects me as their client (and others) who's spent top dollar. I believe they are overloaded with work and anxiety, but I don't think that's an excuse to treat a client this way. I hope they are doing well now, and wish for the best out of this situation. Thanks for your time!
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- orangepeel
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I went to commission a 40 dollar flat art piece from TankDragon and I waited 7 months for them to get back to me or at least update me on the commission but they never responded to me and never showed me any artwork even started.
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- tankdragon
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I commissioned this artist back in October 2019. I had previously received completed work from this artist and at first everything seemed fine. So I commissioned him again this time for a new OC character. It was planned to be for a much larger story project, however I ultimately couldn't afford the project it so I called off the project and stopped at just doing the the commission for the new OC character. It was still agreed on to complete the character which had been started and paid for. And is shown by a previous message on December 23 asking for an update on that commission. The most I have received of that commission is an incomplete sketch, nothing close to the completed piece, and that was over 7 months ago at the time of writing this. Later when cancellation is mentioned I spoke only on condition of receiving a refund if the work would not be completed. It was either giving the money back for the art or completing the artwork. And I have received neither. Working with him he acts extremely unprofessionally, when I would ask for an update on the art and eventual refund would completely flip out in a rant and try to guilt me into thinking that I had done something wrong by asking for an update on art that I had paid for. He would cite things such as others have paid him thousands for art on why he's not working and things with life (such as his daughter and other family) repeatedly as another reason why the work isn't done. As well as guilted me for simply asking for an update for art I paid for, calling me selfish and saying I only cared about myself for asking even though I would go months in between asking about the status. And finally threatening legal action for saying I would go to my bank to report undelivered goods. He mentions doing free work, however that was never the case. There was never any free work agreed on or done, only paid work. An important note he originally reached out to me to get me to do a commission with him, by complementing my character and generally buttering me up and acting friendly just to ask me if I wanted to commission him. I previously had posted a client beware message on his Deviantart page as a comment, however he deleted it and blocked me from his page entirely. He operates another page which I am also blocked from viewing. As of writing this I have received no contact from him it has been nearly a month since the last series of messages. And no updates beside the sketch from 7 months ago on the art I have paid for. While he continues to remain very active and post art on patreon, deviantart, furaffinity and twitter. Below I have included conversions with him asking for status updates, and a refund. As well as the message showing payment send and the WIP sketch.
- 22 comments
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- uswithoutwings
- copycatz
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I comissioned pinkbananaa at the end of november 2018. The comission should have been an christmas present and she knew that. In december I got the update that she would start the comission now. In January she apologized because she had much to do, her dad was apparently sick and so on. I was understanding, since that can happen to anyone. I havent gotten any updates since then, she also ignores my notes.
- 4 comments
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- pinkbananaa
- artist
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Our agreement was that the artist was gonna do a half body commission back in June of 2017. And after we have discussed details and I sent the details over to them, they acknowledged that everything was filled out correctly and payment will be sent shortly. After I have sent the payment, they acknowledged that they received the payment from me saying that they'll start working on the commission. Since then, I have received no updates from them regarding my commission and have emailed them multiple times but I still have gotten no response. I was infuriated at this point. It irks me that I was given no WIPs and no updates after I responded to her email after email. Along with this artist beware post I have posted pictures as proof of our conversations.
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Urg opened for commissions on January 24, 2020. The commission queue opened at the time can be found here: https://www.furaffinity.net/view/34740959/ I (TenPoundHammer) am in the fourth slot. I agreed to a two-character, full body piece with background. Per the posted prices, my piece totaled $115 USD. January 25, 2020: Urg sent me an FA note confirming that I was in the queue. March 24, 2020: Urg sent me a WIP and asked for payment. March 25, 2020: Payment of $119.99 USD sent (the balance being PayPal fees). March 26, 2020: Urg acknowledges that payment was received. October 15, 2020: Inquiry to Urg about progress of pic. Urg informs me that a WIP will be sent on October 20. December 31, 2020: Second inquiry to Urg about progress of pic. Informed that WIP will be "within four days". May 7, 2021: Yet another inquiry to Urg about status of pic. WIP promised "next week". August 31, 2021: Request for at least a partial refund due to long term lack of progress. Refund promised "tomorrow". As of this writing (October 7, 2021), Urg has yet to refund me. Also, unless I missed one, only one of the five pieces from the last commission queue appears to be in Urg's gallery; despite this, Urg opened for a new batch of commissions on September 6, 2021 despite an obvious backlog ( https://www.furaffinity.net/view/43597577/ ). I am out $119.99 USD until this is resolved.
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Hawk and I agreed to do a trade where he was to give me a set assortment of video games in return for $50 usd and lots of art from me. I believe he goes by he/him pronouns so that is what I am using for this post. His account has since been deleted so the user is going to be “instagrammer” He took a long while to actually tell me what he wanted with reguards to artwork so I didn’t actually start drawing until he picked out said drawings that they wanted me to do. He ended up asking me to choose the amount and type of drawings I do for him. and this is the reaction to me sending WIP photos of the artwork and eventually finishing them all (images aren’t there anymore) I asked him for his address so I could ship the artwork off as soon as I could and it took them a few days to respond to that. I am pretty sure I shipped the box out on October 19th or 20th 2020 and asked him to let me know when he received them. I thought it was weird only because I didn’t have any other international or US packages take this long even with the pandemic. I messaged him when I saw that it was delivered and he hadn’t messaged me. Since he stated that he had COVID I let him be and didn’t message him for at least 2 weeks. I ended up messaging him for a check up on February 17th because he said he would package it up and send me a picture in the previous message which he didn’t do. here he sends me a picture of the labeled package (just a handwritten one) so I believed the package would be sent that week like they said. I tried not to message him about shipping or tracking at the time it because I didn’t want to seem like I was pestering him. Since it took so long one way, I assumed it would take just as much time the other way so I decided to message him about a tracking number when I falsely believed the package was well on its way. This is the last of the messages we sent through Instagram when I saw that the Instagram account was deleted I assumed he just ran away, hence my first message to him through Telegram I knew I wasn’t the only one having issues with him (as about 3-4 close friends privately messaged be about similar issues with him as well) to this day I have not received anything out of this “trade”. No artwork or money or games. I tried to be extremely patient this entire time with him as I know he has mental health problems and 2020 was a year, but I honestly don’t know what to do at this point. Talking to him seems to get me nowhere.
- 9 comments
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- stfu_hawk
- captn_hawk
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I commissioned Coyot a year ago on Feb 8th, 2020 to draw a full body painting for $80, I tipped +$5 for a total of $85. Initially, I spoke to them through their now defunct twitter account Coyot_Tea, but they have a new and active account called Cyo0t3. I paid them promptly on Feb 8, 2020. They acknowledged payment received and that's when the delays started happening. I did ask for a refund on Feb 13, 2021, a year later, but they said they couldn't because they already started the work. They stopped responding on March 24, 2021. There seems to be several Artists Beware on their Coyot_Tea username but they made a new account under Cyo0t3. I have also tried reaching them through that account but to no avail. They are still active on Coy0t3. I received zero WIPs and have already filed a case with PayPal. It's been a year so unsure if PayPal can do anything but fingers crossed.
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Here is the original agreement for a paw commission and a headshot commission. Proof: Part 2 of the Agreement: Also how you can see on the screenshot above the artist has received the payment, but here is proof of the transaction anyways: After everything was settled I checked out the artists queue to get some kind of idea how long I might have to wait on the commissions. And well I was very surprised that the artists list is really long... So I figured I give the artist a reasonable time period to work on them. So after two months of radio silence in the dms, I saw that the artist still took a lot of commissions, even thought their current list, which got even longer the last time I checked, wasn't even done yet. I thought I'm gonna message the artist again, cuz on their list they wrote that people can message them to get prioritized on their list. This went as follows: I received no response on the original message, even though the artist was tweeting and engaging the entire time on their social media accounts. After a week of no response I decided to message them again. Which is the second message on the screenshot above. When this message was ignored as well I set a deadline for the artist. Which is the third message you can see on the screenshot above. There was a shorter time period between the second and third message, because I already got a bit annoyed. Finally after another week I got an answer from the artist: First I was a bit sympathetic with them, because I get that mental stress can have a big impact on someones life and I explained why I was so persistent to them as well. But showing my sympathy was a mistake, because after the conversation above the artist started to make excuses for not working on commission more and more frequently on their public twitter account. Also communication with this artist stopped entirely in the dms. They never responded back. So I messaged them regarding a refund, after again almost 2 months of radio silence. I gave the artist more time than the deadline I set them originally. And I still haven't received an answer yet.
- 4 comments
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- raverpuppy
- tetris
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Contacted user on June 9, 2020 about an Overwatch YCH for $60 (original submission has been deleted). Payment receipt: Did not hear from Rose for close to two months and checked their page in late August 2020 and found a journal about refunding commissions due to technical difficulties and contacted them, at which point they agreed to add me to their refund queue: Did not hear from them again and noted a second time on November 8, 2020 about the refund agreement above: Once again, no further contact after this. Sent a third message in January 11, 2021 which has not been read: Sent another message June 2, 2021 which so far has also been left unread: User is currently still actively posting to FA, just want to put this out there to make sure no one else ends up in the same boat as me.
- 7 comments
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- rose
- africanabbw
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The 5th of June, 2019, I approached BrokenVocaloid on the subject of attaining a YCH of theirs called the "Prison YCH" replying to the post directly and asking them if I could send my own reference sheet via the notes system which was agreed upon. (First picture) And on the same day, I sent the payment which was accepted. (Second picture) Around that time, BrokenVocaloid was going through lots of stress, stating said stress through journals, and expressing their frustrations through art, explaining their situation and saying about how their rent was the main reason behind the delays in art. About a month later, Jul 19th, 2019, I sent her a note, asking if it had been done as of yet. At the time I was very timid, and felt bad for asking, even though it'd been a month in which I hadn't received any WIPs or as such, messages. I got a reply back from them with the following. (Third picture) So, I waited a little longer. As I said, I was quite timid, and felt bad about sending that one message, so I decided to give BrokenVocaloid some space, and forgot about it... ...Until I realised how long it had been since I had heard anything. (Fourth picture) September 4th, 2020. I like to think I'm pretty patient, but there is a limit. I constructed a message, and sent it off asking if there were any updates. What followed was a conversation that started with them saying they would check to see if my commission was done. September 13th, 2020. I personally looked through their gallery, making sure to double check it for my promised piece, and could not find it. I waited a little longer as I felt I might be harrassing them and did not want to cause drama or more stress. So I... Waited another month. October 11th, 2020 To which I asked if they'd found it, to which they replied, explaining they were very busy with work. (Fifth picture) And as the naive, timid person I am, afraid of making them angry, I refrained from messaging them, which I regret. Because it now brings us to the present day. April 27th, 2021 I asked if there were any updates regarding the commission. Waiting two years now, I was starting to realise I would probably never receive the artwork, but decided to persist. (Sixth picture) They told me they were still trying to get a lot finished up. This time I didn't wait a month, or leave it for longer, I messaged them a few days later asking if they had made a start, or finished it. (Seventh picture) Which takes us now to June 26th, 2021. BrokenVocaloid explains that they had been fighting with the mods and in parenthesis, "again", but did not elaborate. They said they would be sending it out tomorrow, and thanked me for their patience. Jun 29, 2021 - Jun 30, 2021 (Eighth & Ninth picture) Pretty much explains the rest of it. They did not deliver. They did not finish it. I haven't received a single WIP which makes me question if they ever even made a start on it. I understand that I made a lot of mistakes during this communication. I could have gotten a refund back, I should have acted upon that. I made the mistake of trusting BrokenVocaloid. I had commissioned her before, so I believed that it would've been fine, wanted to be understanding and friendly as to not put her under pressure. I apply the same to any other artists; It takes time to create art, and I'm willing to wait. But there is a limit to that patience, and at that point I feel more hurt that they keep attempting to keep the charade going of getting my commission done, than just telling me the truth and that they've not made any progress on it at all. Trying to go back to the original post is in error, due to the YCH being removed by BrokenVocaloid at an unknown time, to which I provided proof for that. (Tenth picture) My last word on the subject is that I'd recommend you don't buy from this artist... Even if you have a lot of patience, it's not worth it.
- 38 comments
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- brokenvocaloid
- cielkuro
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