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  • Beware: lrkcreations / Nekkomeneko


    SOUNDBBABE
    • Who: lrkcreations / Nekkomeneko
      Where: https://www.instagram.com/lrkcreations/
      https://twitter.com/NekkoMeneko
      https://linktr.ee/lrkcreations
      When: 11/25/2020
      What: Commission


    Who: lrkcreations / NekkoMeneko

    When: November 25th, 2020

    What: Plush commission ordered through Instagram of my character Baphomet

    Worth: 155$

    Reason for Beware: Has gone a full year without giving me any wips, notifications, and keeps pushing back the turn around 'estimate' time of my order

     

    Proof of Purchase

    1292288777_paymentproof.thumb.png.67a66d3a8e54f987d02cbf62ca3d02f3.png

    November 25th, 2020

    I ordered a plushie on November 25th, 2020. This plush is a kuttari, something I have been interested in for a long time. I was excited to grab a slot for one of these as it's one of my favorite plush styles. We went through and discussed price, INCLUDING an estimated time frame. Which was late February. Everything got paid, except shipping, since that was in her tos. I also already knew she has a 1/3 deposit price, but was not aware that she considered the total price of my order as the full deposit. There was no confirmation that the $155 was going to be the deposit until after the transaction.

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    February 6th, 2021

    Throughout the time from November to February I received nothing. No hellos, check ins, notifications, nothing.
    During the time I had redrawn Baphs reference, changing only the art and not the design. So the design staid the same, there were no design changes. I decided to send a message back and notify them that there was a new, cleaner, reference sheet they could use since the old one was kinda ugly. It took them 10 days to respond to me, and after which I sent them the new reference. They messaged back 2 days later with a simple thank you.

    April 30th, 2021

    I was kinda ancy and wanted to know a new time frame of when my order was going to be done. It was then she stated estimates were not set in stone. This was a shocker because all the plushies I have ordered from different artists all had due dates on when I would be receiving work in progress shots, and physical goods always have a turnaround time set. I thought I was going to get my plush in February since that was the original 'estimated' time. She also mentioned a list/queue, something that isn't public so I had no idea where I was in her queue, or if she even has a queue. I begrudgingly had to reply with a calm, great to hear, knowing I had to wait even longer for my order. 

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    September 25th, 2021 & Current

    I reached out again as a little nudge. To see if I could get things rolling, or even a wip. It takes them a good chunk of time to respond. Saying they have been late on their work, 'trying' to get caught up. There's nothing more I can say and just leave it at that.
    I decide to pop in a few weeks ago to see if I can get a glimpse of their 'queue', something that's apparently not public information for their clients. As of November 12th, 2021, I have received no reply. Radio silence. I decided to send a charge back dispute notice telling her she had until the 25th until I decided to take action and tell her about how this transaction was highly unprofessional.  I have still yet to even hear back from her since November 12th / 21st.

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    I do not plan to chase her around to her other accounts just to get a hold of her, she has shown me how unprofessional she is and it is not my responsibility to chase her around.

    They stopped being active on their instagram so I wanted to check and see if they were active on any of their other social medias they listed in their linktree on their profile. I began my little search their other social medias to see if they have been active anywhere else. I found they have been streaming on Twitch, as well as going under a new rebrand named, NekkoMeneko. Being incredibly active on Twitch, Twitter, and their Tictoc posting almost daily.

    As of now, I am waiting for the 25th to come around before I take action with Paypals buyer protection and file a dispute against her.

     

    Edited by James
    removed uncensored caps, removed medical history mentions, added tags.




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    Today, 11/24/2021 I have finally received contact from lrkcreations, she's saying I will be receiving a refund but she needs time... I have not received my refund yet so this is still unresolved. Just wanted to update about her finally contacting me.

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    My question to you is, have you closed your dispute with Paypal or were you unable to raise a claim on this commission at all?

    The promise of a refund without an explicit timeframe after the way this transaction ended up is concerning. And if you at any point managed to open the dispute and closed it after being contacted by the plush maker, you've lost your last guarantee for a refund through paypal.

    Edited by rikki
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    When I made an attempted to file a charge back yesterday during the later hours, the case wasn't even approved. It got instantly denied by a paypal bot since my transaction was over the, I believe 90 day,  charge back date. There wasn't a paypal representative to look at the item received claim I put in last night. Even through it has been over the 90 day requirement, I never received the item. So I should be eligible for the buyer protection.

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    Buyer protection is 180 days now. 90 days was from a long, long time ago.

    While you are out of their protection window, if things don't pan out, you can try to call them directly or go through your banking entity (depending on how you paid for this transaction). The automated system is just that, automated, so things can fall through the cracks even with open cases.

    You have better luck speaking to a representative directly over the phone most of the time.

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    I'm planning to call paypals help center with this case on Friday, since im pretty sure they're not going to be taking calls on a holiday. I also believe I payed using my bank number instead of using my card. So if things don't work out I can contact my bank on Monday or Sunday.

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