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  1. Thank you for the explanation! I don't see how/why they would have chosen this style of fur instead of just shaving down faux fur like most suits. It looks appalling.
  2. Undelivered Commission I do realize I have been waiting for 6 and a half years for this suit. I have been trying to be understanding and patient with Clementine about this commission. However, after this long of a time period, her lack of communication, her every changing replies, and numerous excuses I have decided to move forward with this post. Below is a timeline of the communication between myself and Clementine and also her boyfriend the CFO. Back in November 2013 Clementine was having a black Friday (artistic freedom with limits) sale and I decided to buy it. (I believe the original post was on furbuy, but not 100% sure) The commission was for a full suit for $1280, with a deposit of $576 I sent the deposit to her with a money order within a few days (because if i pay with PayPal I need to add 5% according to her TOS....which is a violation of PayPal, however that's not what I'm concerned about) I was under the impression from her ad on furbuy that I would pay the rest once it was completed, so I waited. April 22 2014, I receive an email asking about the rest of the payment, and I replied that I thought I was supposed to pay when it was done and before it shipped. September 13 2014 (yes 5 months later) I receive another email telling me she does not work on anything until the payment is in full. This is when the excuses start, her first reason is work is super slow until they sell their house. We go back and forth for a little bit about paying and I send her money orders in early October for the balance ($704) All during October 2014 she sketches up some designs and sends them over to me and we decide on one Mid October she tells me she hasn't received the money orders and I end up having to call and get them stopped and reversed which took quite a while. During November 2014 I had a huge expense (over $5500) and told her I had to hold off paying the rest until it got sorted out. We went back and forth on emails for a little bit and that's the time she started getting disrespectful to me saying how she has bills that are way past due. She ends up getting angry with me and tells me she may cancel my commission and it is on hold "indefinitely" she also tells me that she has used my whole deposit to buy materials. I ask for a refund at this point, and she tells me that there is no refunds and the deposit is non refundable ( I also would like to point out she has not asked me to sign any contract at this point) She ends up blocking me on facebook in December, so I am no longer able to message her. She instead has her boyfriend (the CFO of her company) emails me and says he will conduct business with me from this point forward. December 24th The CFO tells me that I need to make the remaining checks payable to him personally, and I refuse. I told him that my business is not with him it is with Clementine and i will make the checks payable to either her or make them out to fruitsuit creations. He then tells me I can make them payable to Clementine. December 29th 2014 I sign a contract for the remaining balance Since the contract was signed I mailed the payments as follows Jan 15th 2015 mailed $200 ($100 plus $100 credit) - it was received on Jan 21st -- see below for paid in full email Feb 23rd 2015 mailed $100 - it was received on Feb 28th -- see below for paid in full email March I had a few extra bills and had to use the $100 credit from Jan -- see below for paid in full email April 14th 2015 mailed $200 - received on April 19th -- see below for paid in full email May 1st 2015 mailed $204 (the balance) - received on May 8th 2015 (paid in full) and was told I was moved to the "working queue" Clementine sends a newsletter out 4 months later with her working queue and I am not on it, on the list is 2 heads, one partial, 3 on hold (with the commission names). She tells me there was some confusion and she will update it. She does not. October 14 2016 (yes a year later) She tells me she is finishing up 2 heads and I'm a few spots down the line. Jan 13 2017 she tells me there are six in front of me, 2 of which are just heads **April 2017 more excuses that she has several breakdowns a week and it's hard to concentrate and work on commissions. April of 2017 is when something odd happens.....there is another person commissioning her for a rush suit, I'm not sure if I can mention names, so I won't but there is another artist beware about Clementine from this person. The odd thing is that they paid for this nearly 2 years after mine was paid off, but she was sending WIP pics to this person and I have yet to even be told my true place in line. April 2017 she tells me my place is "one less then last time I told you" **July 2017 more excuses of bad side effects from medication, mobile and cognitive Impairment, horribly depressed , separation anxiety, hysterical crying spells 3-5 times a day [Verified by staff. Lots of medical information.] July 8th 2017 she tells me "i believe there are 3 or 4 in front of you" **September 2017 more excuses of her injuring her shoulder September 2017 She gets mad at me for asking where I am in line saying that I've been waiting for a long time, she tells me that there are people waiting longer, and I signed a contract that has no completion dates. Dec 11th 2018 (another year later) she tells me "trying to get this done so I can move on" **January 2019 more excuses of her cat being sick, and not having a place to live with her workshop May 29th 2019 after 100 excuses from her I am told "Thank you so much for your incredible patience! I do wholeheartedly promise that I will make your wait worth it!" **August 2019 more excuses of her Mom being sick (not posting conversation due to her privacy on her mothers health issues) Dec 15th 2019 after more excuses I am told "I really can't thank you enough for your patience.. and I promise I will go above and beyond to make it up to you, and everyone else I've let down.." May 16th 2020 After asking about my place in line yet again, I am told "i believe you are 6th in line."....I then send her screenshots from 3 years prior of her telling me that there are 3 or 4 in front of me. she tells me she must be looking at the wrong copy and will get back to me. _________________________________________________________________ I feel that I have been beyond patient with her, I can be sympathetic to what people are going through, or if they have things happen in their life that they need to just stop for a little bit (which she did have a few which I did not include in here due to the privacy of her family) However, with whatever you are going though mentally or physically and still traveling to many conventions and fursuiting while injured instead of working on your obligations, or even keeping me informed about anything that is going on in 6 and a half years, doesn't seem like a good way to conduct business. Waiting 6.5 YEARS from ordering or 5 years from it being paid in full with her story ever changing about where I am in her line, and excuse after excuse, (which I found another post with the same issues) has gotten me to this point of frustration where I feel I need to let others know. Especially since she has taken other commissions AFTER mine and has worked on them before mine. Clementine has shown me that she doesn't seem interested in working on my suit by not letting me know anything about it, and the things she has told me she contradicts herself many times. For example, about what she has bought for my suit (she tells me she didn't buy anything, then she tells me she has the fur from a previous project, then she tells me she used all my deposit for supplies) another example is my place in line. I'm not quite sure if there is any bookkeeping in where she works on things, but she doesn't seem organized at all about what she is working on. There should be an exact answer to that question, I am not sure why I can't get a straight answer from her on that. She has not posted any updates on her working queue or anything of that sort in a few years, so I am not even sure she has one. I had asked a few times early on for a refund which was refused, I even had said if she is unable to work on it at all that's fine, I can just get a refund and either do it myself or get it elsewhere, I have asked for a transfer to another person and that was refused, she seems to be banking on the contract saying is does not have any completion dates, however that doesn't give anyone the right to take money and not deliver a product ever, and I think 6 and a half years is way beyond the time limit to wait for something like this. I feel that I have been very lenient with her and tried to compromise but her excuse after excuse has led me to make this post. Along with her lack of communication in her work order. In the 6.5 years there has been a ton of emails and messages so I couldn't put them all so forgive me for such a long post. Please think twice before commissioning anyone, and feel free to reach out to those who have commissioned a person in the past to ask about their experiences. I was willing in the past to work with her in the past on this problem asking her what she needs from me in order to get her working on projects, (I even sent her a link to an industrial sewing machine for a good price because she was complaining about her needing a new one), but her lack of communication and concern about this commission has led me to believe that she does not intend to provide me with a product. I am however still willing to accept a refund and turn this post to resolved, if she is willing to refund my payments.
  3. So initially I commissioned them in April for a head base to be finished. It needed a nose, eyes, ears, and fur. We moved to telegram from here on and that’s when problems began to arise. They didn’t contact me at all until June when I asked about ventilation Bc of my health issues. I had to initiate the conversation. She promised me Tomu would be done in time for megaplex since she had since April. And it was a Premade base. Little did I know I was a ‘weekend’ project. Which I wasn’t told until I looked at their Trello. I began to text more frequently since, as you can see, I got little to no communication until July. And they hadn’t done a thing. This was when I realized Tomu would not be done. And I would have to wait. So eventually I decided to ask about a refund. Little did I know their financial issues were of their own doing. They used my commission money for non-commission related things. So In the span of 4 months all she had for me was a nose. They told me they didn’t even have the fur for my fursuit. Which I don’t understand as I paid them in April and this is in August. So where did my money go? I got rather upset when I saw her posting about me. So I finally set my foot down. After six months of torturous waiting and run around. I They began to ‘warn’ people about me. And that’s when I blocked and moved on when I got my money back. I got $700 out of the $800 I paid. Anyway we came to somewhat of an agreement. Until I finally began reading people who are to this day still awaiting refunds. Years of waiting. So I did a chargeback.
  4. I checked back to see here and wow. THey're literally telling people to deal with their awful business practices or never see their money again and if you don't like it TOUGH LUCK PAL. Can this behavior be reported to Fur Affinity by chance? This is pretty awful behavior that I think should be reported. If you want to protect your business, treat your customers better. Simple as that.
  5. Aug. 24th, 2012 at 9:17 AM katsunebear My experience with AMWULF. Lacking the ability to communicate and the extended wait of time of this process has lead me to post here. Over 9 months and still no date of when the commission will be finished or even started. Screen shots and detaild description below. This was paid in full prior to the realization of any issues. WHO: He goes by the name AMWULF on Fur Affinity WHERE: http://www.furaffinity.net/user/amwulf/ WHAT: My self and a friend paid upfront $55 USD for a digital adult commission over 9 months ago, with minimal updates we have yet to see a sketch, a WIP, or any news relevant to our commission. Both my friend and I have confronted AMWULF several times and we get the same response. Something about how his personal life is in the way, and he has a huge list he needs to complete. While in the mean time making the excuse that he needs to take on more work to live. Since then he has completed several dozens of commissions, con badges, con specific art, and group pictures. We would have requested our money back through paypal but at the time were unaware that after a certain period of time you can not ask for a refund through paypal. And for that same reason I was unable to get pictures of the accepted payment on paypal but I do have it in his own writing that he received the payment. The first two screen shots are my outbox and inbox of the times we have communicated. The rest are the messages between us both we an explanation of what is going on. This was the first inquriy about the commission with details and questions about payment. I asked if my friend and I could pay seperatly however he requested to be paid in full due to him being 'cheated' before. So I oblige and send my friend the money, he then sends the payment to amwulf and I verify that he eventually recives it. Due to a mistake of typing in the wrong email address the first time we correct the mistake, AMWULF then verifys payment recieved. At this point you can see a week went by to verify payment. No biggie just glad that went smoothly. Below 2 months have passed and I ask about the status. 2 months I feel is not an unreasonable amount of time to wait. I got a response a day later, him telling me his personal life is getting in the way. I think to myself "okay, fine I'll wait a little longer, im sure it will be worth it any who." Another 2 months pass, it's late april, I decide to politly ask again the status, I get the same response pretty much. At this point I am frustated but decide to give it even more time. With in this time he completes several other comissions, which he claims were before us, then con badges and art, and now his current flare for orgy pictures. I wait another month and then inquire about a refund, and possibly going to paypal. He pleads that it will be done soon and apologies for the wait. The conclusion is that he will continue making excuses that life gets in the way, we all have busy lives and it sure as heck seems he has the time to do other work. I am not sure of who else has had this problem with him, to this day no futher communication has been made. It's to the point where I am lakcing the care to pursue it, figuring my friend and I lost the money we gave him. This is the only course of action I can take short of going to him again to be shot down with another 'my life is busy' excuse. I would like to warn other people about AMWUL and I seriously advise to avoid his lack of professionalism. Thanks for your time and I hope this does some good.
  6. So I commissioned this artist almost a year ago. At first they where very interactive as fast to respond. But after paying ($195) they became very distant and after about a month sent me the first sketch for my commission. After discussing any changes they became even more infrequent updates and after a while became completely silent before the discord account got deleted. I figured something might have happened so I was about to chalk it up to a loss. But then a while later they started to still make posts on their inkbunny account. I dm'd them there to try and get an explanation but just got a line about them just forgetting before completely ghosting me there too. I even found another person who commissioned him and had almost the exact same experience here after paying they got a sketch after a month before being completely ghosted. Below are screenshots of the chats (censored the commission details cuz I know not everyone is into that).
  7. I'm still waiting for a $600 refund from him, he also completely ignores me, I commissioned for a head in 2018 and he told me he'd have it done in 4 months for a con I was to attend. Deadline came and went and I he gave me another deadline. After this happened a few times I asked for a refund. He told me I wouldn't get the deposit back...even though he hadn't even started it or bought any fur but I told him that was fine because I didn't wanna argue.
  8. Flarveon Still owes $150 Aug. 6th, 2012 at 2:47 PM _gilligan_ WHO: Akemi/Flarveon/Poppy Pandacoon/Ash/AshlinAkitaBoy WHERE: http://www.facebook.com/PoppyPandacoon http://www.furaffinity.net/user/flarveon/ http://www.furaffinity.net/user/poppypandacoon http://www.furaffinity.net/user/ashlinakitaboy But purchase happened on FursuitAuctions here on LJ WHAT: Fur purchase WHEN: Purchased March 10th 2012 PROOF: Purchased from this posting: http://fursuitauctions.livejournal.com/2417221.html Here is my purchase agreement:http://imageshack.us/f/705/screencapfursuitaction1.png/ Paypal record: http://imageshack.us/f/198/screencappaypal.png/ EXPLAIN:I saw a post from Flarveon FursuitAuctions for some furs from NZ, and I picked some out and sent payment.Due such a big response, she said she would pick the furs up from the store on Thursday or Friday her time, and mail them out same day or Monday. I didn't her anything back so i posted on her face-book and she would post it out soon. She made a post here: http://imageshack.us/f/31/screencapfursuitaction3.png/. Since she had some family trouble I decide to leave it be for a bit, I then got a message on lj from fenrirs_child "Flarveon said she'd refund all of us, but I've not seen anything from it and I believe today is the last day we can dispute through paypal". I miss that as I don't check lj everyday and missed my chance to file a paypal dispute. Since then I have sent lots of messages and shouts: FA 1/6:http://imageshack.us/f/823/screencapfaask.png/ FA 1/6(I posted using my stuffitcreations account):http://imageshack.us/f/801/screencapfursuitbuy.png/ FA 17/6:http://imageshack.us/f/259/screencapfaans2.png/ Twitter1 18/6 (finally a reply): http://imageshack.us/f/4/screencaptwitter1.png/ Twitter2 18/6: http://imageshack.us/f/405/screencaptwitter2.png/ FA 5/8 (deleted):http://imageshack.us/f/835/screencapfa3.png/ This whole situation has left me feel sick. I see her post all the time yet she says she as problems with her email and internet.I'm just sick of all the excuses and lies. I just hope no one else goes through this and if they have I hope the post it here. Edit 23/08/2012: In case there is doubt she has no money, she just paid at least $50 on a tail: http://imageshack.us/photo/my-images/94/screencapfa4.png/ Edit 11/11/2012: Still no refund, still no replies to my emails. Still not going to give up. Edit 9/12/2012: I calmly spoke to her at Midfur and She told me she just didn't have money and then reported me for harassment. But later as I was in the dealers den selling I saw her spending money on art and such.She even got one of her friends to buy hand paws off me (worth $100). I still won't give up, I just want my money. Edit 14/3/2013: Still no contact or refund has been issued. Edit 19/2/2014: Still no word but under a new name http://www.furaffinity.net/user/ashlinakitaboy
  9. Dec. 26th, 2012 at 7:26 PM lugiacollector WHO: Casey Barden WHERE http://fursuitauctions.livejournal.com/2620266.html WHAT: Fursuit Commission (Partial Mienshao OC) Start of commission: 8/1/12 Payment made: 8/31/12 Loss of contact periods: 9/19/12 - 10/22/12 10/22/12 - 2/20/13 - "Hey sweetie! I'm so sorry it's taken a while to get back to you! We're having computer troubles right now & should be getting our computer back soon in about a week. It's over-heating really bad & we had to send it back to get it fixed. I will have tons of pictures for you then! Just dropping a quick note to let you know I'm still here & still working on suit." and 9/11/13 - 1/6/14 On 1/6/14, she responded stating apologies and mentioned refunding me $50 (have not seen this yet) plus shipping me the fursuit head, which is furred (but i'm going to re-do the furring), the foam finger gloves she made, maybe some other small things she did and all of the fur that is left over from the project. 1/28/14 - Contacted stating she will ship (never did) 1/28/14 - 2/22/14 NO CONTACT AGAIN. 2/26/14 - Received everything in the mail, it all fits and works perfectly. Just took forever! -------------------- Their facebook account has SOME activity on it https://www.facebook.com/casey.barden?ref=ts&fref=ts and I cannot tell if their other account does https://www.facebook.com/Fuzztasticfun?ref=ts&fref=ts
  10. First contact was an adopt that I bid on. When I paid, the adopt was delivered. (10,40$) I then asked if they also do commissions, which they affirmed. We agreed on a commission and I paid. (93.00$) After a month on the 20.10.23 they contacted me with a new account, as they had lost access to their original one. I replied to that message, that I was a commissioner waiting for progress. They never replied to that message, so I send another on the 29.11.23, which they read, but also never replied to. I then send another message on the 16.12.23. This message was never opened. My last message was send on the 15.01.24. I have never gotten any reply or progress. At that point I lost hope. They have been posting new art on their account throughout all of this time, and still are posting new works. My boosty goals: I forgot about it for a while, but it was brought to my attention again, as another user that was ghosted by them, contacted me. I contacted them again on the 05.08.2024 after 3 days again with no response. I also contacted them on boosty on the 09.08.2024, until now I have also gotten no response
  11. **The initial date of “when” is a guesstimate as Zephyr had deleted the chat logs to hide all the evidence. I was unable to get a screenshot of the initial agreement.** Zephyr was someone I had been introduced to via a YCH group commission completed by the artist Karukuji a handful of years back. After the completion of this YCH we decided to stay in touch. We remained mostly friends on and off for the past several years where I could go several months without hearing from him only to have him message me if he wanted something from me for his own selfish reasons. An example of this is when I was able to get a commission opportunity with a very skilled animator so I was trying to see if any mutuals wanted to split the art with me. He had ghosted me for several months only to shoot me a message to get in on this commission. To which I had told him “no” because I found it odd he only just then decided to message me when I was fishing for people. I had a discussion with him about how this wasn’t ok to do after ghosting me for so long and he apologized. I declined his involvement with my commission and said if he wanted to get art with me in the future he would need to do better about communicating with me rather than only messaging me to get art. He did end up getting better at messaging me. He even ended up commissioning me for one of my Scales & Tails commissions. Normally I require a $100 deposit to reserve the spot since I had issues in the past of people backing out last second when I was ready to start the commission (I do these commissions on a monthly basis) but since he was a friend I was able to waive the fee. When his month eventually came up he was in a financial situation where he couldn’t afford to pay me the full amount. We had discussed it and agreed that I would work on finishing the art for him with the promise he would pay me back later for the finished art. (advertisement date of the Scales & Tales commission slot availability) I finished his commission in June of 2023 and as of writing this have not received payment for its completion: https://www.furaffinity.net/view/52654113/ During this time I had been friends with Zephyr, I had seen several people posting warnings about him saying that he was very irresponsible about money where he would bid on YCHs despite not having the finances to actually pay for it. Despite these warning signs from others I was still on Zephyr's side being sympathetic to his situation. I even sent Zephyr some of my paystubs so he could use me as a reference to try and get an apartment to rent. I would NEVER do this for someone online but I had considered him a good friend so I was willing to do it to try and help him out of a bad situation. At this time I was also expecting art from the artist Karukuji (that I had been waiting years for) who Zephyr was also expecting art from. Karukuji would message me saying he was going to be canceling all active commissions and would be issuing refunds to all parties in his queue. Karukuji insisted on refunding my money to Zephyr since I didn’t have a Boosty account and then Zephyr would just forward me the refunded money. I rejected this idea because I didn’t trust Zephyr to actually send me the money because Zephyr already owed me $250 and has yet to pay me so why would I trust Karukuji to send him an additional $485 to MAYBE send back to me? Karukuji would end up refunding my commission money to Zephyr anyway despite my concerns that Zephyr would be dishonest about forwarding me the money. I had discussed this situation with Zephyr about how Karukuji wanted to cancel all owed art and issue refunds to which Zephyr. I figured with Karukuji refunding him he might finally be able to pay me back for the money he owes me. Zephyr would end up sending me my money but only the amount that Karukuji owed me and nothing more. If Karukuji was refunding everyone of their commissions then why wasn’t Zephyr able to pay me back the money he owed me? If Zephyr got refunded from Karukuji then surely he should’ve had no problem paying me for the art he owed. I tried to challenge Zephyr on this by asking him about it and he would respond saying it’s “none of my business” but I think it very much is my business. Zephyr said he would pay me when he has the money to do so but didn’t have it at this time. Over the next few months after this I would have futile efforts to try and get the money he owed me as he always had a new excuse for why he couldn’t pay or he would promise payment and then ghost me. Finally we agreed to a payment plan where he would make payments until he paid off his full debt for the art I completed and then we could finally go on our separate ways. Instead of paying off his balance, he would instead just end up blocking me and pretend like the money he owed was nonexistent despite promising me over and over he will pay it. He would also end up deleting the telegram chat history so there was no incriminating evidence and he would also block me on PayPal so I would be unable to send him money requests. Here are a few of the screenshots I was able to salvage from this: (screen cap date January 8, 2024) (screen cap dates January 11, 2024) (screen cap date February 9th, 2024) (mod note: 2 payments of 50$ equaling 100$ has been confirmed, one additional 50$ payment is unaccounted for. For the purposes of resolution, Fr0stbit3 is willing to settle for 100$ to consider the payment owed)
  12. A comment was not posted under Commenting Rules 1 & 3 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. 3. Dogpiling will be handled at moderator discretion. Do not wait for moderators to steer the comments back in the right direction. If you see many comments sharing the same sentiment as you, please use the like feature instead. At this point, if you have had a similar experience with this artist, please submit your own post to our queue for review. Additional comments that express similar sentiment do not boost visibility for others who have been affected by the same creator. Only additional submissions. Any further comments that mention "same" or discuss issues with this creator in passing will not be approved for public viewing. Please submit a post.
  13. I have never written a Beware before. I didn’t even want to make this one, but this is completely unacceptable and future buyers should be aware. This is a small time fursuit maker by the name of Majeste. Back on June 23rd 2020, I purchased a custom set of puffy paws with claws after having talked details of the design and other pertinent information. I was quoted $190 and paid the full $190. Remember that price was QUOTED TO ME, because it will be relevant later on. Majeste, at first, I had no issues with. The paws were going to take a little while and that was fine, that had already been established up front. The design of the paws was reviewed and I picked out my fur and minky fabrics that would be used to make these paws. I was under the impression that the fabrics that I chose WITH Majeste’s help would be the exact furs ordered and used on my paws. I don’t get any updates for a couple weeks, which again, is fine, I was aware of the time frame for paws turnaround. However, the issue comes in when Majeste sends me a WIP photo. I could see the backing of the pink minky looked strange, textured, but I don’t sew, I don’t work with materials, so I didn’t know. I wasn’t concerned at this point. I had no reason to believe the fabric was not the fabric I chose. The next photo I received was of one finished paw. This is where the major issue comes into play: the minky on the paws was NOT the minky I had chosen/agreed upon when the order for the paws was placed. I had been given no prior indication of this change. At first, I sort of glossed over it. It was devastated, but I didn’t want to become a nightmare customer or cause issues. I assumed Majeste would have a solution in mind. Majeste did not at all offer to fix the problem up front, she did not even address it until I did first. As if it was no issue. I still wanted my paws, but I was extremely unhappy. I paid for a service and product, and neither was delivered as promised/agreed upon. I paid $190 for paws the way they had been discussed, not with a change in minky. I will admit, I became more agitated and less willing to accept this work as the conversation went on. At this point, I did not want to prolong the wait time, and I did not want to be treated as an inconvenience. I suggested upgraded shipping as a fair means of coming to a resolution. Majeste would have to make no refund, no alterations - simply mail the paws with an upgraded shipping method. This is where she becomes extremely aggressive with me. She tries to have me pay MORE to even FIX the paws in the first place, otherwise they won’t be fixed. She tells ME that MY behavior is unacceptable and tells me I’m scamming her. Scamming her after I had already paid the $190 for my paws. Right. She continues, saying she already discounted my paws (I never asked for any discount, Majeste herself quoted me the price of $190 from the get go, as mentioned earlier) and if I want things to be “fair”, I’ll pay the difference of her “usual” paw price and she’ll fix them. Needless to say, I was extremely upset by this interaction. As a paying customer, I felt completely sidelined and overall unhappy with the finished result of my custom made product. Now, I’m going to have to have these fixed myself. In the end, Majeste did ship them and provide a tracking number to me. I do not have the paws in my hands as of writing this, but I would like to update based on the quality of the paws I do receive. There are LOTS of screenshots, as this is the entire conversation as it took place on Amino. Please. Proceed with extreme caution if you are considering working with Maj-Mania749. Attached are all the screenshots of every interaction I had with Majeste. I included everything, even the conversation bits, so there’s nothing lost and all context is there. Hopefully it’s all in order!
  14. Back in late September 2019 I saw Fur Fancy advertise on their twitter they were taking commissions for 3D sculpted and printed custom bases ( you use these to cast foam fursuit heads from). They advertised each slot at $300 USD + shipping, which for the sculpt and actual printing I thought was a great price, so I proceeded to message them about ordering two custom bases. As you can see they were very prompt about answering my questions and sending me a PayPal invoice It took me a few days to get the example sketches commissioned from another artist, but by Oct 5th I had sent them the rough ideas for how I wanted the bases to look. After that I did proceed to ask them about upgrades to the bases such as eyeblacks but decided against them at the time. Come Nov 20th 2019 I saw them post again about taking on another custom sculpted/printed base. I had a bit of extra funds and thought I'd add to my existing order. At this time I had not received any updates about my previous bases, but wasn't worried as not much time had passed. Paid the same day I inquired and sent along the 3rd example sketch I commissioned for them to work off of On December 17th 2019 I was sent a picture of this first feline base rendered in the 3D sculpting program. Come January 10th 2020 I had received no updates so I thought I would start inquiring about the status of the commission. I was still waiting to hear when the first sculpt I was shown would print as well as see the other two 3D rendered as well as an ETA on the printing time. I heard nothing and messaged again on January 16th and 21st. I did not receive a reply until January 22 2020 , which at that point the lack of communication was starting to bother me. At this time I did follow their twitter and saw them make very frequent posts ( every couple days or so) This was the first to my knowledge about the 3D printers needing repairs. I honestly know nothing about 3D printers so did not think it was a huge deal. I just wanted to make sure the PayPal window would not close before I received everything ( 6 months is the timeframe for PayPal). I received an update come February 11th 2020 that one of the printers was back to working order. I assumed this meant that my first 3D sculpt would be printed soon. I still had yet to see the other two as digital sculpts. That was the only update I received in february, the rest of my messages on the 19th of February and 2nd of March were ignored. At this point due to the lack of communication I did bring up opening a PayPal dispute as it had nearly been 6 months since my original PayPal transaction in September 2019. That claim window would close on March 26th. Come March 7th 2020 I did receive screenshots of the other bases being sculpted in the 3D program That was all I had heard though. I inquired for an ETA on the printing come March 16th and reminded them that my first PayPal window closes soon on March 20th. To the last message I did not receive a response until March 23rd, only days before my first PayPal dispute window would close. At this point I did proceed to Paypal and opened the dispute, I did not notify FurFancy of it which is why I think they started messaging me more. Though they only would communicate with me on twitter, they would never message through PayPal . At this point I have only received the 3D sculpted screenshots, no ETA of when they should print or even ship out. I was more than willing to take a partial refund of the 3D sculpted files, but I would not close the PayPal dispute until they had been provided to me as I did not trust FurFancy to take my money and give me nothing in the end. With the dispute FurFancy did bring her family issues into play, I assume to try and guilt me into closing the PayPal dispute. Personally this left a bad taste in my mouth. FurFancy then proceeds to name drop another fursuit builder whom they are also sculpting bases for that is apparently ahead of my in her queue. At this point in time I had never had any ETAS given, seen a queue or even a TOS. The only form of contact I have for FurFancy is their twitter, though apparently they dont use it that often ( yet I see them post periodically selling misc parts and showing off suit wips) At this point I honestly feel like I am just running around in circles with FurFancy. I ended up finding their TOS on my own, which as a client, even if not for normal suit work, I feel should have been sent to me. If twitter isn't an ideal way to communicate give me an email or telegram I can contact instead. For the last few messages I did have a friend help type up the response to outline why I am keeping the dispute on PayPal open and reinterate that I am willing to pay for the 3D rendered files. So that is my last interaction with FurFancy on twitter. I submitted all this information to PayPal and they ended up siding in my favour as FurFancy never responded to the dispute by the looks of it. In the end I did receive a full refund thanks to PayPal, but the entire transaction was a learning experience. I assumed that because of FurFancy's status as a larger builder commissioning would be professional and easy. I didn't loose anything but my time luckily TL:DR Commissioned FurFancy for 3 3D sculpted and 3D printed head bases, ended up not receiving them and opened a PayPal dispute to receive a full refund.
  15. https://artists-beware.livejournal.com/900218.html WHO: Peridotkitty http://www.furaffinity.net/user/peridotkitty WHERE: Furaffinity.net and Skype WHAT: 42 page comic with a Cover ( $1500/$3150 paid ) WHEN: June2015- Present(March 2016) PROOF: All payments First payment (Jun 14 2015) Second payment (Jun 28 2015) Third Payment (Aug 13 2015) fourth payment(Sep 29 2015) Incomplete cover work(From Peridotkitty's Trello): [COVER] NSFW Incomplete comic work(From Peridotkitty's Trello) [COMIC WORK][COMIC WORK 2] EXPLAIN: I work on an anthology comic project with my fiance which is set to be published. Both of us work on comics for this as well as hire other artists. Artist hired receive a retainer fee( I pay this) to start them off before moving forward. With hiring artist we also gather funders to be a part of the comic. There were three funders for Peridotkitty's comic (names are hidden at mods' request) Funders were invoiced through my paypal (I work under LLC) and funds were sent to the artist.Payments for hired artist were sent monthly until the full project amount was paid unless the artist failed to produce enough progress in a timely matter at the funders discretion, that progress being a minimum of 2 completed pages per month. Now if certain uncontrollable life situations occured, we are understanding and funders are notified of what's going on to give the artist appropriate time to recoup and catch up. If the required progression does not occur, then a refund is requested. Bi-weekly check ups were also required in order to make sure proper progress had been made and to keep the funders happy. Help to the artist for anything was always offered and provided if needed including editing, storyboarding, and scripting. The Beginning---------------- May 2015-June 2015 Discussion was made with Peridotkitty about the comic and how it would work out through furaffinity and eventually moving to skype.( Sadly,my notes will not appear past 1350 notes but logs are available [1][2])The agreed price was $75 per comic page(total of 42 pages) and a cover for $3150. During this process the idea of funders came about. Three were found and the retainer was sent on June 14th and a second payment on June 28th [SKYPE LOG 1][CASTING JOURNAL]NSFW More discussion was made about the comic and the script completion [SKYPE LOG 2] [SKYPE LOG 3] Sent another payment on Jun 28 [SKYPE LOG 4] July 2015-August 2015 References of the cast were provided in Peridotkitty's shared dropbox folder for the comic during this time. Conversations were friendly but quiet for July as my fiance and I were prepping for Anthrocon. Peridotkitty was contacted a bit about the dropbox progress folder set up for the funders which we shared with them to see the project progression. [SKYPE LOG 5] Anthrocon came and went and there was little communication regarding the comic until August 6 [SKYPE LOG 6] [SKYPE LOG 7] Correspondence during this month became harder and I believe this is due to Peridotkitty's Patreon and her owing a lot more work due to it. I was understanding of this and explained this to the funders.Another monthly payment was sent to her. [SKYPE LOG 8] [SKYPE LOG 9] No major progress was made to her sketches. September 2015-October 2015 At this point we became worried. I started to inquire about whether she needed any assistance with her pages.Attempted contact was made and became more difficult.No progress other than the sketches for the first couple of pages were done and Peridotkitty suggested that her public trello should be linked to the funders to keep their minds at ease. [SKYPE LOG 10][SKYPE LOG 11] [SKYPE LOG 12] [ SKYPE LOG 13] On September 25th, project structure was being changed where the freelancers were to sign a contract. Peridotkitty read the contact and found it to be fair. There was a tiny error in the contract (Wrong comic title) but was edited. (Contract will not be linked unless requested).Terms of the contract required a minimum of 2 completed comic pages monthly, withholding of monthly funds if progress was unacceptable yet gave the artist a chance to catch up in a timely manner before being fired and requested a FULL refund. PeridotKitty was set to fax the form...but she was told to wait until further notice due to the high cost of collecting faxes from kinkos. [SKYPE LOG 14][SKYPE LOG 15][SKYPE LOG 16] There was little to no response from Peridotkitty during October regarding the project and the funders were starting to get more agitated .On October 15th, she sent me a message that she had gotten a job which would take away more of her time [SKYPE LOG 17] November 2015-December2015 During November I hired my assistant Carmel in helping with correspndence with the freelancers. Communication became more sparce and Peridotkitty was spending most of her time doing other commission work and streaming. [SKYPE LOG 18] On November 15th, I dictated a note to Carmel to send to Peridotkitty seeing as contact with her through skype was becoming a major issue. In the note it was discussed the worry of the funders for the lack of progress and that monthly payments would be withheld until proper progress was made.[CARMEL NOTE 1] November 18th, Peridotkitty got back to me about withholding funds. During this discussion she also talked about making turnarounds for the characters. (Please note that this is not part of the project but her own doing). She even mentions that she was still refining the first page of the comic after months. [SKYPE LOG 19] November 20th, Peridotkitty was contacted again about the contract and the possibility of mailing it.Peridotkitty never provided the needed information. Afterwards the skype conversation fell silent. Rook dictated to Tia more notes to her on November 27th and two in December. [SKYPE LOG 20][CARMEL NOTE 2][CARMEL NOTE 3][CARMEL NOTE 4] January 2016-February 2016 Funders were pretty much unhappy with the major lack of progress and were ready to ask for a full refund. Contact was attempted again on January 4th with no response. Another note was dictated for Carmel to send to Peridotkitty stating that this is the ultimatum to keep her job. She was to complete the first 3 pages of the comic by the end of January and the next 3 by the end of February. Peridotkitty got back to me on January 11th and requested color armor references for one of the character as not having that stopped her progress. [CARMEL NOTE 5][SKYPE LOG 20] January was a rough month for us due to personal matters and getting the colors took longer than we expected. They were added to the dropbox folder on [January 28th] and because of this she was given more time to work. She had to finish the first 3 pages by the end of Febrauary.But it must be said that during the month of January, all of her sketches for the first 3 pages were not refined as seen in her progress folder and in her trello. Not even inked. Flats were added to the cover but it still wasn't done. Peridotkitty gave more excuses which we tried explaining to the funders...but their patience was pretty much over. [SKYPE LOG 21][SKYPE LOG 22][TRELLO 1: COVER]NSFW[TRELLO 2: COMIC1][TRELLO 3:COMIC 2] The pressure was on during February and I desperatly tried to get in contact with Peridotkitty. [SKYPE LOG 23] March 2016 In this time frame of 9 months she added flats to the cover and did incomplete sketches for the first 3 pages. Not a single page was completed. We decided to terminate Peridotkitty on March 20th and asked for a refend. During this correspondence Peridotkitty kept making excuses that not all of this was her fault and that blame should also be placed on me . I was patient, I was understanding, and I defended her when talking to the funders and kept them informed of her life situations but the lack of major progress after months was enough.She had the resources to do what she needed to do but didn't. She mocked me for paying in advance, for not having a signed contract and my overall position.The question of a refund was not responded to. What ensued was the following conversation: [Firing note 1] Initial termination note [Firing note 2]Peri's response. She takes little responsibility for not doing the work and adds the blame on me. [Firing note 3] [Firing note 4] [Firing note 5][Firing note 6](Question about refund. Peridotkitty did not address this) [Firing note 7][Firing note 8] [Firing note 9]Peridotkitty's attitude quickly shifted [Firing note 10] [Firing note 11] Her last response in regards to a journal I made which has nothing to do with this transaction. [Firing note 12] My last note to her where I cut off communication. I honestly had to step away. All correspondence has since ceased. On March 21st I filed a claim with paypal. Sadly only $700 of the money could be disputed. The claim was [closed on March 23rd] as Peridotkitty told paypal that ALL work was completed up til March and that I was just being an unsatisfied customer.This was through a phone call and we are requesting an email of what she said to post here. Paypal did not contact us to hear our side when making their decision so I filed an appeal. March 24th, our appeal was also closed and none of the money will be sent back. I am not fully blameless and there are things that should have been handled better. I dont think there's much of a legal standing in regards to the new contract...but that doesn't justify keeping money for work not completed from 3 people.A partial refund would be fine but after her insulting responses towards me I felt that I wouldn't be able to get a decent conversation out of her. Funders were notified of the loss and have been understanding and I am more than thankful for this. This is a huge lesson learned.I accept any critisim on my part to help me in my dealings in the future. [EDIT]------------ March 23, 2015 I forgot to add the final note she sent me in response to Firing Note 12 [Firing note 13] March 25,2016 edit Firing note 3 above has the wrong link. Correct link is below. [Firing note 3] March 26, 2016 update---- Peridotkitty has posted her side of this situation here and on her FA . Apparently her fiance was the one who sent the malicious notes against me (Firing note 9 and onward). Whether I believe it or not is another thing.I have discussed with my fiance the possibility of a repayment plan and she has left a message to her. "Rook was unwilling to deal with you at all... seeing as how an apology about how you or 'your fiancee' acted at the end; I'm sure everyone here can understand why. I wonder why you didn't put those up there so your fans can have context on why he stopped communicating with you all together. But if you are serious, it isn't about paying him back, it's about taking care of the 3 funders. He is willing to let you set up a payment plan of a reasonable monthly amount to the 3 funders. You can contact me for their information. He says you can pay back one their 575 and the other their 600 for a total of 1175. And that he will settle up the remaining balance with the 3rd funder himself writing off that amount as service rendered. It's more than you've done but he's going to make a show of faith as well as responsibility. He would like you to publically keep track of the repayment to those two funders, he also wants them to get the full 600 and 575, so you would be on the hook for the transaction fee amount as well." March 26, 2016 update 2---- Terms have been agreed to and Peridotkitty has been given the funder' pages to get their paypal information.Monthy payments are being scheduled. Although these terms have been agreed upon, I will not mark this post as resolved until both funders are completely refunded. I will be handling the 3rd funder's refund myself.
  16. I started interacting with this artist because I fell in love with a pre-made design that she was wanting to develop into a suit (she has now changed the description of the post as just a character she owns, but was once a ref sheet for sale to make a suit from. The comments on the submission show that it was once for sale, but don't give any real detail on the original description). I started messaging about it asking to purchase. We spoke through notes on furaffinity.net, getting the details of the commission down. I was told there were 14 commissions ahead of me, but once my commission was started it would be completed within 2-3 weeks, and she explained my payment plan to me. $200 per month after the 35% non-refundable deposit. I ended up changing my mind and asked to have the commission done of my own character, to which she agreed. I was sent an invoice for $5600 through PayPal. She confirmed receipt of my 35% deposit Nov 3rd, 2019. Reference for the new character: I paid $200 monthly, sometimes a little more if I could afford it, and was able to pay off the last of it in one lump sum on May 15th, 2020. Once I was able to pay off the entirety of the suit, I kept up with her on Twitter, where she was clearly more active at the time. I just figured it would be easier to contact and also I really don't like the format of FA notes. Things were okay, for a while. She responded within a reasonable amount of time. She did explain things had slowed down due to the pandemic, which I completely understood. But after that is when everything started going downhill. I know it takes a while to make these things so I only messaged every now and again when I remembered the commission, or if I got on Twitter and saw she updated on someone else's suit. But then an ENTIRE YEAR passed with no updates at all. And I had some things come up and thought it would be better to just get a refund since I had already waited two years with no results. She responded within a few days and apologized for not sending me any updates because she wanted to dump it all at once. I thanked her for her response, and said that if it's already been started then I won't cancel. I heard nothing after this until Feb 2023, when I asked for another update. This time she sent a picture of a carved head, which wasn't in the style I was expecting from her previous works, so I asked for an adjustment and she agreed. I ask for an update at the end of the year and get no response. I wait until Feb 2024 and she ended up leaving me on read. I message again in March 2024 telling her that I'm pretty much fed up and I'm going to look into legal action. I messaged her on Twitter and on her website, furitup.com. This is the email conversation. She begs me to give her another chance even though this all should have been completed within one month of her starting the handpaws. I explain my frustration and tell her the requirements for me continuing this commission. She gave herself about 19 days to fully finish a head and digitigrade body suit. I have not sent a dtd (as I was never given an address to begin with) and ask for an address so I can have one made and sent asap. I never got aresponse. April comes and I've still heard nothing. So I send another message through Twitter. Nothing. May comes and I've had enough. I tell her to stop production on anything and send it to me, finished or not, and she can send me the rest of my money. Today is May 20th 2024 and I have not received anything on FA, Twitter, or email. I will be emailing her again and repeat what I said in Twitter dms. This is my first commission experience and I want to know if any of what happened is normal or to be expected.
  17. Jul. 11th, 2012 at 4:00 PM eradragon When I commissioned him, he was a lot more active. Then I saw he was opening animation commissions. This was shortly after an issue I had with ----, so thought I could get it replace with this fellow. This action proved me wrong. Who: bendilin Where: Fur Affinity http://www.furaffinity.net/user/bendilin What: Single character adult animation When: February 25, 2010 was when I sent payment off http://db.tt/7ZlnToVm Proof: Here I am, listed on his front page. http://db.tt/xx61lIYc Along with a friend of mines who I suggested to him, since it was cheap. Has been saying animated for a while now. https://dl.dropbox.com/u/8621944/Bendilin/Bendilin5.png https://dl.dropbox.com/u/8621944/Bendilin/Bendilin6.png Yesterday I got this note from someone saying he was active elsewhere. During the period of when I commission him to present day, he has been avoiding my notes and adding more and more people to his watch list on FA. http://db.tt/fTkx6MBo (http://virgiltexas.com/post/26783536415/tropes-vs-women-in-the-work-of-bendilin-spurr-sonic is the link provided in the screen shot ) Wish I had screen shot his Twitter feed, but at the time I sent him this message, he was in a conversation with someone else. http://db.tt/ncet03Is I go and check his account today to find his twitter account to be gone. So once again, he has high tail it else where. Explain: So I commissioned a animation from Bendilin. Not expecting too much considering the price, but he said he was willing to do it, and accepted my money up front. He was active back when it happened so I thought it would be done at least within a year. After months of no communication, I started sending notes, asking about updates. He did reply once, saying he was working on it, but that was it. when I asked back in April 2011, he never replied back. It was around then I notice more and more people being added to his FA watch list. So he was still active. I did ask one of the FA mods if they could check out to see if he was still active, but they couldn't help. Not a surprise, this being personal matter and not the website problem. Time passed, I would keep checks on it, did ask again, but of course no response. Added his AiM name in hopes of catching him online, but no luck there either. Wasn't until I got an IM from someone over on FA, informing me of an article written about him, which also pointed out his Twitter Feed, which was quite active, with him talking to several people upon the time I caught it. Sent him a message there and like I said before, his twitter account is now gone. So I don't know what... is he hiding from me or people in general. So as of this posting, nothing has been solved. If you see this fellow, be weary of him, as I can safely say, he's a con-artist. Don't know what to do. Can assume, best would be to give up on it, but I still have a slight bit of hope to catch him if anything.
  18. https://artists-beware.livejournal.com/892163.html WHO: Jace Wallace / Wakkawa WHERE: http://jace-wallace.deviantart.com/ & http://wakkawa.tumblr.com/ WHAT: $150 digital painting commission WHEN: November 26th, 2014; sketch received and payment sent December 12th, 2014 PROOF: Initial order: http://i.imgur.com/8VBVvr0.png http://i.imgur.com/szyi0dE.png Proof of payment: http://i.imgur.com/QV4EzFw.png EXPLAIN: Well, it's finally time for the official A_B post. I asked for advice back in June, and since the situation is more or less "resolved", it's time for me to put it all together and post this as a warning to others. I commissioned Jace at the end of November in 2014, the same day he put his commission post up. He's an art idol of mine and I'd wanted art from him for ages, so I jumped on the opportunity. He always seemed very professional to me, so a $150 commission seemed like a good idea at the time. The original commission post said they would be finished by Christmas (2014), and he sent me the sketch WIP on December 12th. http://i.imgur.com/Jy4btWg.png The WIP at this time: http://i.imgur.com/Vs5UUDe.jpg At that time, he said his plan was to send out more WIPs that weekend and have them finished the next week. http://i.imgur.com/TpYsWTe.png After that message claiming that WIPS would be sent out that weekend, I didn't hear from him again. In fact, he seemingly disappeared from the Internet altogether. Not too strange, possibly, considering it was the holidays. However, he had made a firm promise of a deadline, and with the commission being $150, I was a bit more wary than I normally might have been. I let the Christmas deadline come and go, but on January 10th I noted him asking for updates: http://i.imgur.com/keQ7LmU.png As it is still, it went unread and unopened. I continued not to see any activity on DA, Tumblr, or anywhere else. I was getting worried, mostly due to the $150 amount and the fact that I have been burned before. Since I hadn't seen him open my note, I decided to email him in hopes of getting an answer that way, on January 24th 2015: http://i.imgur.com/rvEROmB.png And I never got a response to that either. On January 30th, I sent Jace an email and a note on deviantArt telling him that I would be opening a Paypal claim. http://i.imgur.com/dDiUr7J.png As I say in the message, it was mostly to get the money back in case he was unable to access the computer as I didn't want to let Paypal's claim window come and go. Even with Paypal's claim window having been increased to 180 days, I felt uncomfortable enough to do it at this time given his complete lack of responsiveness. Jace must have seen the claim, for he mysteriously reappeared just a few days after I opened the claim. I received the next WIP on February 2nd, 2015. I cancelled the Paypal claim at this time, despite the fact that he made absolutely no note of it or that he had even seen it. http://i.imgur.com/S3umDjv.png The WIP he sent at this time: http://i.imgur.com/ZTqd2N0.jpg It was quite off putting to me that he made no mention of the claim or the wait much at all. But, then again, I felt a bit bad for filing the claim in the first place -- especially with his reasoning of mental illness. I figured, since he had given me an updated WIP, he would have the piece done pretty quickly. My response to him is here: http://i.imgur.com/kiuiFpu.png which he never responded to either. More radio silence. I sent him a note on May 15th, 2015: http://i.imgur.com/8gJHWmT.png to which I got no response. (I do believe he opened/read this note.) The next time I heard from him was in June of 2015, strangely and conveniently after I sent him a note telling him that I would be contacting my bank about the money (given that Paypal's claim window had then passed for me, by a few days) and posting an Artists Beware post about the situation. http://i.imgur.com/RXa81Ov.png (He was still active on tumblr during this time.) His response, with a slightly updated WIP: http://i.imgur.com/fwz0yd0.png The WIP at this stage: http://i.imgur.com/UHguQJN.jpg This was when I posted asking for advice on A_B. I was mostly just pleased to actually have him RESPONDING to me again, and at this point I assumed that if I went ahead and posted the A_B on him right then, I would NEVER get the piece. So I tried to get him to agree to a deadline. He then agreed to have the piece finished by the end of July, 2015. http://i.imgur.com/aIMFmDP.png http://i.imgur.com/YVLH7OX.png So, another month and it would be done. Obviously, that came and went. Surprisingly, he took the initiative to note me on his own on August 1st, telling me that his tablet had broken. (I had already seen him post about it on his Tumblr, which he was continuing to update regularly with paintings and posts.) Again, pleased that he was CONTACTING me and not ignoring me, I accepted his claim that he would have it done the next week. http://i.imgur.com/1Nk8ri2.png http://i.imgur.com/A3sUxI3.png Aaaand that didn't happen, either. He did not contact me again past that point, AT ALL. (I send him another note on September 3rd, 2015: http://i.imgur.com/BbhcdiY.png ) In fact, the only way I got him to contact me again was rather direct and annoying. On top of updating his Tumblr regularly while ignoring my messages, he had gotten into the habit of streaming quite regularly on his Twitch account. Sometimes games, sometimes painting personal works. I subscribed to the channel, and was receiving emails whenever he started streaming. At first I was just happy to see him working on something, and didn't interact with him. However, when he continued to ignore/"not see" my messages, I decided to bite the bullet and reach out to him during a Twitch stream. On October 25th, 2015, I entered his Twitch stream and inquired after my commission. He had his mic on, so I don't have a record of his responses, but here's the chat: http://i.imgur.com/jOrPowU.jpg Basically, he reassured me and told me a very long story about how he had gotten locked out of his DeviantART account AND the email account associated with it, so he hadn't been able to log in at all. He promised to email me after the stream. He sent me an email that night and he attached another WIP and claimed it was pretty much done, just needed to be cleaned up and tweaked. (Note: this was quite a small screenshot that didn't allow me to see closer details.) http://i.imgur.com/d7KZdbe.png My response: http://i.imgur.com/vW59uJl.png The WIP he sent at this stage: http://i.imgur.com/3kNQwSj.jpg And, again, that was the last I heard from him. I actually let him be for a while after that email, mostly due to how incredibly fed up I was at this point. Plus, he said it was close to being done, so I figured it wouldn't be long. Again, wrong. I emailed him on January 12th (3-4 months later) asking if he had any updates on the piece or on his situation. http://i.imgur.com/Lr2bYa6.png I got no response. He continued to be active on Tumblr, quite regularly posting text posts and art. So, on January 27th, I emailed him. http://i.imgur.com/1uUNoke.png Of course, I do realize asking for a refund at this point may seem out of line to some, but like I say in the email I figured it would be the easiest way to resolve it. I didn't want to wait around forever to get the finished piece and would have been satisfied with the file as-is and a partial refund, even 10% of 25%, ANYTHING so that I could FINALLY take it off my list and forget about the heartache. On January 28th, 2016, he emailed me and claimed the piece he had sent in October was the finished piece, minus the rendering of one hand. He then claimed he would send me the finished file as soon as he smoothed out the hand. As well as a quite P.A. comment about the fact that if this had been for a freelancing company, it would have cost me $2000. http://i.imgur.com/V2OP8si.png Half an hour later, he sent me the .psd of the 'finished piece'. It is almost entirely unchanged from the screenshot from October. And, to my dismay, it's quite rough and not as refined as the sample piece he used for his commission post. There's a part in one of the character's irises that bleeds into the eyelashes, really badly. The ear is a block of unrendered, unfinished painting. The male figure is very rough and untouched compared to the female figure. Overall, the entire thing is quite sketchy, quite unrefined, and quite unfinished -- when compared to his sample. At the very least, it is not what I would hope for after over a year of waiting for a $150 commission that had a much more refined example. Here is the final file he sent me: http://i.imgur.com/91E4qbU.png Note that it's barely changed (if at all) from the WIP from October. Over 3 months for that lack of work done on the piece. Here are some closeups of a few of the problem areas I identified: http://i.imgur.com/ePJmE2v.png http://i.imgur.com/FRBDd1n.png Again, here is the image he used in his commission post: http://i.imgur.com/t0PaIRP.jpg As it is, this situation is "resolved". I'm NOT happy with the piece, but I sincerely doubt he will ever give me any partial refund (the piece is, after all, 'finished' according to him) and I don't care to see how long it would take him to refine the piece more (I'd prefer not to wait another full year, really). And while I feel the end result is not in line with what he was offering, my complaint is about his unprofessionalism rather than the art itself. Art is subjective, and though I may not be happy with the piece, it is "finished" in his eyes. My gripe is his refusal to keep in touch, the constant ignoring of my messages, and the continuously broken deadlines. In the end, this is a beware to all other artists and commissioners out there. Do not commission Jace Wallace. I have no clue if he plans to ever open commissions again, but if he does, it's not worth it. This is hands down the most frustrating experience I have ever had with an artist. It's not even the year+ wait that bothers me -- I've waited that long before, I'll wait that long again. But EVERY time I attempted to contact him, I was ignored, unless I had made a direct claim that I would be pursuing action against him, or I approached him directly IN PUBLIC. (There were a few times when I commented on his submissions on DA or profile on DA, but he has hidden the comments at this point.) He set deadlines, and then he broke them with nary a word. He made excuses, avoided contact, and continued to be active on Tumblr regardless of the owed work. At least with other artists I've had this problem with, they disappeared entirely. With Jace, he was still active on Tumblr almost this entire time, just deliberately ignoring my messages on DA, Tumblr (where he was active, WHILE HE WAS ACTIVE) and via email. In the end, I feel disrespected, insulted, and disappointed - and I don't want anyone else to go through the same situation. EDIT: The final email he sent to me, after I submitted this A_B post and informed him I would be doing so.
  19. Had A run in with him unfortunately, was able to charge back my money since he just went silent and wouldn't communicate over DM in Fur Affinity, Wish I knew about him sooner or I would never have tried commissioning him, I have another one I will be posting because I do not see them in the beware forum yet that has defrauded me, haven't been able to get my art or money from a different artist, I will put something together on them soon enough, hopefully with out going nuclear after seeing other art being posted and what I paid for in 2018 was never delivered or completed....
  20. https://artists-beware.livejournal.com/910500.html Included are links to screenshots of the journals etc in case of deletion. WHO: soaru@dA (old account) / hatchimi@dA (new account/formerly Dollrot) WHERE: http://soaru.deviantart.com/ http://hatchimi.deviantart.com/ WHAT: Digital art - Pixel icons x4 - $40 total (+paypal fees) (92 total icons owed to others on her to do list) WHEN: Soaru had claimed to have been diagnosed with Carpal Tunnel Syndrome in early May 2014. We were all very understanding of her situation and that there would be delays with her commissions. ( https://i.gyazo.com/2d18a1584409cebc7fd6d15f3f87241e.png journal link: http://soaru.deviantart.com/journal/Carpal-Tunnel-Diagnosis-453965909 ) and then another notice to commissioners: ( https://i.gyazo.com/cda7fca79f835063a19bd737fd96fc10.png journal link: http://soaru.deviantart.com/journal/Attention-commissioners-454227201 ) I first noted soaru about the icon commissions on July 17th, 2014, then the agreement was made and I sent the payment the same day. (see screenshots in ‘proof’) Soaru had then made a journal on July 26th 2014 to state that she had unlimited pixel slots open for the summer ( https://i.gyazo.com/ff5ccf459452bb685191edc39e486352.png Journal link: http://soaru.deviantart.com/journal/work-work-work-470968786 ) Unlimited slots never being a promising sign, but I am a patient person, and didn’t think much of it at the time. A few more updates regarding soaru’s recovery and commission progress were posted between August 2014 until August 2015 (I will get into these in my explanation below). The final update on August 25th 2015 was about her recovery and any updates for commissioners, and since then the account has been dead. PROOF: commission note paypal transaction EXPLAIN: As stated above, soaru had been diagnosed with Carpal tunnel syndrome. She posted a journal about it on May 14th, 2014 and continued updates on her situation. When soaru had opened commissions, I sent her a note expressing my interest, and the agreement was made on July 17th. I sent the payment the same day. On July 26th 2014, soaru posted a new journal stating that she had unlimited pixel slots open for the summer, ( https://i.gyazo.com/ff5ccf459452bb685191edc39e486352.png Journal link: http://soaru.deviantart.com/journal/work-work-work-470968786 ). I didn’t think much of this at the time. On August 20th 2014, Soaru posted a commission update ( https://i.gyazo.com/1b08df12e524cd8658c41b2a8160a8c6.png journal link: http://soaru.deviantart.com/journal/Commission-update-476955835 ), stating that she was working very hard on completing her commissions right now. She asks for our patience due to work and having to take breaks because of her carpal tunnel. I was in no rush for my commissions and only wished for her recovery, as I really couldn’t imagine how awful it must be to suffer from carpal tunnel as an artist.. She adds “I did not forget about your commission, don’t worry.” The next update was on October 6th 2014. Soaru states that commissions are now closed for a good year or so. She tells us that she is very busy with work, so commission progress is moving very slowly, and apologises for the wait. I can appreciate that she is going through hard times, so a few months isn’t much to wait given her situation. “I will not update you on how your commission if coming along because there are too many of you to note. I assure you I WILL complete the commission as soon as possible. So please be patient with me. You will receive your commission when you get it.” And no, I have no idea as to when you will receive it, and for that I'd like to apologize. I also won't be providing any refunds. You will get what you paid for.” I’m a patient person and I could appreciate that taking unlimited slots as there would be a lot of people on her to do list, but looking back now, not receiving any kind of progress report on how your commission is coming along is a pretty bad sign as well as stating that you have “no idea when a commissioner will receive their commission.” But again I was willing to wait and a few months wasn’t anything to complain about given her life situation. (https://i.gyazo.com/83b4d48b277187c21701d02963b5f5f7.png journal link: http://soaru.deviantart.com/journal/Commissioners-PLEASE-READ-486724217 ) Between October 2014 and February 2015, there was no real update on soaru’s commission progress or her condition. Apart from posting a journal in December asking if her commissioners would mind if she used her new base for their commissions or not. (I requested to stick to the original base I had ordered as it fit my characters better). ( https://i.gyazo.com/934a152cd6297a6082aef184dc9e00f3.png journal link: http://soaru.deviantart.com/journal/Question-for-people-who-have-commissioned-me-498366584 ), though you could hardly call this an update. Finally on February 10th, 2015, soaru posts her public to-do list and an apology for the delay with her commissions. (https://i.gyazo.com/67931c13a0edf8575e38623994e9681c.png journal link: http://soaru.deviantart.com/journal/TO-DO-LIST-UPDATED-PLEASE-READ-THIS-OMG-512941211 ) On this list there are a total of 96 commissions yet to be completed. At the time, I simply thought she’s stated many times she is working hard to get these done so over the course of months hopefully her list will get shorter and shorter, and she will get through these and can look past this tough time in her life. The next and major life update was posted on July 13th 2015: ( https://i.gyazo.com/8e096687c3b8c8bc92baef371ba68a41.png https://i.gyazo.com/7e8bc4738ff1ea001597797b8e525eec.png journal link: http://soaru.deviantart.com/journal/Life-Update-ADDED-546016180 [screenshot & link to updates journal linked at the bottom: https://i.gyazo.com/12e87e334c506d2f8477ef92f83e50d7.png journal link: http://soaru.deviantart.com/journal/updates-447349674]). Soaru talks about how she realizes how unhappy a lot of her commissioners are with her services, her surgery and the date being under negotiation, and that she has been going through recovery. “I'd like to assure ALL MY COMMISSIONERS that I am not running away with your money. I WOULD LOVE to provide refunds to all of you, I cannot stress that enough. But I simply do not have the funds to do so. I know I've already asked you all to be very patient with me, and some of you have and I'm very grateful for that. I do not expect everyone to be understanding of my situation financially/mentally/physically, but you WILL receive your commission.” Her last update and sign of any activity on her account was on August 25th 2015. ( https://i.gyazo.com/0153602488fb599d70ff0bb7bad6a9fa.png journal link: http://soaru.deviantart.com/journal/Recovery-Update-556158826 ) A promising recovery update stating that soaru’s wounds are healing well, she still experiences some pain but it should disappear soon. She says she should be able to start commissions mid-September. She says she’ll be sure to post a journal update, as well as join.me streams of commission work, and finally that “You will also be provided with WIP's of your pixel so you know I'm actually doing your commission.” I cannot speak for everyone on her list but I have not received any kind of work in progress shots from soaru. Since then, soaru had provided no updates about surgery dates, delays, or any kind of work in progress to assure people that she was indeed trying to work on these commissions as she had been stating for the last year. Many of the comments on her page and in her journals talk about the lack of any kind of update given the situation and the wait for all of her commissioners. Soaru is even ignoring notes and comments from her clients. Many of the comments urged her to think about trying to refund even just a few commissioners to lessen her workload and to just resolve the situation as quickly as possible. Soaru also states that once her recovery is over she will be working her hardest to finish all of her commissions in response to another comment. I tried to note her back in January: ( https://i.gyazo.com/cf393ed24d2d8fe08285099283e79359.png ) to ask about changing characters since it has been so long that I had forgotten who I had even requested, but there has been no response. However, in my sent notes it is marked as read. Around late February, a friend and I (who is also on soaru’s to do list) came across a deviantart account named dollrot, but recently changed to hatchimi. At the time there was no evidence that hatchimi and soaru are the same individual, however we did find her art style to bear very close similarities to soaru’s. For some time we just kept an eye out since there wasn’t much posted to hatchimi’s gallery at the time and it could just be a similar style. Here is a comparison we compiled of all the similarities we found (style wise) : http://orig03.deviantart.net/d537/f/2016/154/f/1/comparisons_by_theangelofmemories-da4ubbh.png Over the course of the last few months we’ve tried to gather as much evidence as we can that links hatchimi and soaru as the same person. A few things we noticed: Her icon style is in the same style as her old one (they’re not made from the same base, but the way the eyes are pixeled have the same technique done on them, plus they almost overlap in terms of head placement over body) She still uses bases extremely frequently and they all have their toes pointing inwards with their hands by their sides with closed fingers. A similar technique with the way she shades her noses, and the highlights in the character’s eyes Handwriting comparison http://orig02.deviantart.net/06b4/f/2016/166/2/f/handwritting_by_royal_jelliefish-da6ck3m.png The first semi-concrete proof comes in the form of a work in progress shot from soaru, and something I noticed when I popped in to one of hatchimi’s picarto streams a few weeks ago. This is Soaru's wip screenshot with her file location atop the SAI window. notice the "C:/users/mew/desktop/file/cootiewootie.psd" Now, look at the location on this screenshot taken from Hatchimi's picarto stream. Same user name and location as to where the file is saved. "C:/users/mew/desktop/file/BASEA.psd" Along with the similarities of their style, noticing that they share the same user name and have the habit to save on the desktop is too much of a coincidence. Now, the evidence we have found that positively links soaru and hatchimi as the same person was something I noticed when hatchimi posted her artvsartist meme. She has since taken it down but you can still view it via google cache here: http://webcache.googleusercontent.com/search?q=cache:http://hatchimi.deviantart.com/art/artvsartiste-611370644 screenshot: https://i.gyazo.com/ad467bb0d3af2f1e4794c2464916a57f.jpg A while back soaru had posted a self portrait to her deviantart, and looking at the two images it’s hard to think they’re two different people. Please note the same piercings and gauge in her ear as well as the facial similarity. http://fav.me/d8hcuq8 screenshot: https://i.gyazo.com/090fdf9f9535898df2d0febda19d16d6.png A friend had found soaru’s old paypal/email address through the icon commission transaction. Hatchimi’s current paypal does not contain personal information linking her to soaru, but with some digging with the ‘soaru’ email address, we have discovered it is used for her instagram account that has been up since 2012 and is still active: https://i.gyazo.com/b536e315ee2473202d9842807a0a1561.png When lined up side by side from the image from the artvsartist meme: https://i.gyazo.com/09f0a7f2270ec47712465a1e29420878.png The name that appears in the transaction for the payment to soaru from 2 years ago also matches the name on the instagram account if there is still any doubt that they are the same person. The evidence collected in this case was through a group effort from her dissatisfied customers I have reached out to. **Edit : 17/06/2016 We have posted jorunals on deviantart revealing our findings and to spread the word. my friends (who has been in contact with hatchimi to send her the beware post and to see if the situation could still be privately resolved) : http://royal-jelliefish.deviantart.com/journal/ARTIST-BEWARE-Soaru-Hatchimi-615658826 Hatchimi has also posted a journal with her defenses and some evidence of a conversation between herself and soaru through email, as well as a note she sent inquiring about commissions to soaru. http://hatchimi.deviantart.com/journal/Harassment-soaru-drama-615813488 Someone picked up that there is a tab open in this screenshot for 'msn canada' it isn't by any means concrete but it could confirm her location, and this could be another piece of evidence that links another similarity between them. http://orig06.deviantart.net/ce3f/f/2016/165/e/a/ccb568bad3054274b7fe6f00b4a87a34_by_hatchimi-da6aqen.png anoher edit: a user found a page in the waybackmachine that has her country listed as canada: http://web.archive.org/web/20151024030234/http://dollrot.deviantart.com/ So we can prove that she and soaru share the same location. A big question for me in all of this is that why now of all times would she choose to reveal this screenshot of her noting soaru about asking about commissions? Surely its a strong piece of evidence to support that the two are different people, so why wouldn't she send it to us sooner rather than this much later? http://img10.deviantart.net/289a/i/2016/168/6/a/proof1_by_hatchimi-da6mxv6.png (screenshot in case of deletion: https://i.gyazo.com/f95a0191f17fd6a7aa8e13112f34e47b.png ) At first it looks fairly normal, but someone commenting on the beware journal checked their old notes from before they changed their username, ane the previous username shows up in older notes, not the new on since hatchimi was formerly Dollrot until earlier this year, why does it say "Hatchimi said the following" and not "Dollrot said the following"..? Another commenter then claimed that it is possible to run a test on images which will tell you if the image has been edited, and the screenshot came up as edited in photoshop, so this tells us that the note screenshot is fake. Here are the websites one can use to detect a doctored image: http://fotoforensics.com/ http://imageedited.com/ Hatchimi is still denying that she and soaru are the same person, despite all of these new revelations, I will continue to update as more light is shed.
  21. https://artists-beware.livejournal.com/1004177.html Who: AshleyZombie/AshleyZombieArts When: May 16, 2018 — July 11, 2018 Where: http://ashleyzombiearts.tumblr.com/ What: A finished digital painting for $100 This artist usually gets a positive reputation from her fans and community, so this might seem like a shock. No artist is perfect, and surely no artist is bulletproof. I hope any fans of hers will see reason, and not an intent to do harm. This is my story. About a week ago from writing this (July 1) AshleyZombie canceled my commission because of con booth prep and "personal issues." I asked her to not do this, that I was willing to wait until con season was over and she was ready. But she did not want to hear any of it. She then kept half of the money I gave her for the commission and sent me a terribly done rough draft of the image, which is not what I was paying her for nor do I think it's worth half of the amount she charges for a fully rendered painting with cleaned lines and refined color work [see example here]. I expressly told her I don't agree to these new terms for a half payment, and that because she is the one canceling our project, that she is breaking our contract. She then slapped me with a bunch of horrible terms from her ToS page, which we never discussed beforehand. I initially contacted her on Tumblr after seeing a post about her being open for commissions — which was back in May, so over a month ago — and we hashed out the beginnings of what I thought would be an amazing commission project. Not once did she mention her ToS, and furthermore that because she was the one breaking our contract that she has no right to enforce her ToS onto me. It's already bad enough that to be on her commission list you have to pay 100% upfront. But now that she's able to cancel any commission she chooses, and is able to keep half the money for doing very little work, is a VERY BAD business practice. If all you are going to do is open for commissions, then cancel the commissions you just took while barely working on them just to keep half of the payment, then maybe you shouldn't be doing commissions in the first place if you do not plan to complete them. I understand bad things happen in life. I am completely forthcoming about personal issues, and I am willing to bend over backwards to help you out if I can. But this is something I feel she is doing to take advantage of clients, who will mostly remain silent and let these things go. I did not feel this was fair for her to do, and I was more than happy to negotiate a new settlement for the work she has done. However based on separate terms unrelated to the canceled commission. If you start a commission for a digital painting, and the end result is a rough doodle, then I am willing to pay you for a rough doodle. Just to put prices into perspective here, she was offering commissions for half-body and full-body paintings, at $100 and $180 respectively. I am glad I only purchased the $100 slot, because if she considers what she gave me to be worth half of $180 I would legitimately lose it. Either way, the practice of canceling someone's commission and charging them half for very little work is most unbecoming of her reputation. I haven't even mentioned the communication timeframe, usually taking weeks before getting a response. For the most part I was quite unassuming. After the first day of making payment, on May 16, she told me she would be able to send periodic WIPs. About 8 days later, on May 24, she sends me a rough sketch of my character which I absolutely adored, and told her to continue on after making some small fixes on the character. Again, another 8 days of waiting for a response, and on June 1 she informs me that there are no updates and to check her commissions queue. That didn't help clarify what was her situation was, but I reassured her that if she needs time to just let me know what's going on and keep me in the loop. At this point I ask her to let me know when she thinks she will be able to resume or get back to me about my commission, but no response. Twelve days later, on June 12 she finally responds with an update asking me to confirm the color palette and eye color. I comply, and I confirm the things that are correct and things that aren't correct. However I expressed slight dismay at the fact that we never discussed the changes to the preliminary sketch that was first drafted almost four weeks ago, and that the changes needed were not reflected in the update. I even clearly stated the issues unaddressed at the end of the email, verbatim. She then reassures me that the corrections will be reflected in the final painting, but I was already having doubts — my trust in her to do what she says was really all I had left to rely on. I tried to press on a conversation about the initial changes to the first draft, however that was shut out with another 4 days of silence, and finally on June 17 I received a response comparing the first draft to the second with color. At this point I was somewhat troubled by the lack of progress on the commission. An entire month has gone by, we haven't discussed the details or how we should go about fixing said details, I am receiving updates arbitrarily which only address the artist's concerns and not mine, and I personally found myself frustrated and contemplative about the appearance of the initial draft. So I withdrew my responses for a time, as it seemed the artist was not interested in having a conversation about my commission. I had the intention of responding later, or looking forward to AZ keeping her word that she will make the changes I am asking for in the next update. That was not to be so, because a week later on June 23, she sends me an email. "Hi, i hate to be doing this but im send out refunds to clients that's waited over a month or so due to the fact that i have con prep to worry and i've been slowly burned out with work. I've got a lot going on irl too and I've been stressed about it I don't think im doing this character much justice and im not following the guild lines too well with whats shown on the page. This character's been sketched and colored already so i'll be giving you a partial refund. I Just need your paypal email and i'll send you the full image when i send the money back !" Basically she's decided to scrap the project for her own reasons, but also — by the way — she'll be keeping "part" of my funds as tribute for her efforts thus far. Under different conditions, as I stated before, I'd have been happy to compensate her for her efforts. But the way this was imposed upon me, with disregard for her own incompetence by not completing her end of the deal, seemed to have disingenuous intentions. I sit on this email for about a day, contemplating alternatives and then I arrive at a solution. I ask AshleyZombie to reconsider putting the project on hold until she is able to collect herself and is ready to continue, preferably after "con" season. I was open to a new timeframe, and expressed that I'd be happy to wait. She refused, twice, and it was basically a one-sided conversation. Actually, come to think of it, the entire conversation since day one was very one-sided. I'm not very aware of many one-sided business conversings, but they usually don't end well for the receiving party. A few more emails, and it seems she's actively pushing for me to just accept what she's saying. From her tone, I can tell she's frustrated with my noncompliance and pleading. And to be fair, I am just about as equally as frustrated with her unresponsiveness and authoritative diction. I grind our pleasantries to a halt and let her know my thoughts on what she is trying to do. Specifically that I do not agree at all with her new terms for a partial refund for an item I do not want in its current state, at a price of her choosing. I lay out the barebones of our contract and how she did not complete her end of the deal. As a result, I asked that she consider completing the piece at full price — or that I demand a full refund and that she keep her incomplete efforts. Perhaps to count it as practice work or something to stuff into a sketchbook. I tried my best to be reasonable and logical, also taking effort to acknowledge her "apparent" hardship. But even this was met with incompetence, as she accused me of trying to bully her into not paying. I told her I would consider paying, but under arguably different circumstances. Nonetheless, seeing as how negotiating with her has gone so far, I wasn't optimistic that she would agree to anything else. Then she slaps me with her ToS. Which states that if the client should ask for a refund, and if she is halfway finished with the piece, that her terms would apply as such and a partial refund of "half" of the original commission price. And that would make sense, if I were the one requesting the refund. I even told her if I initiated the refund, I would be okay with paying half. But that isn't the case by far, and the complete opposite is true. She has termination terms, but she's exempt from terminating herself? And because she's broken contract, I don't understand how her terms can still be enforced. That got cherry picked to mean what she wanted it to, and as such she says it doesn't matter who initiated the refund. That if the work itself is halfway done then she is entitled to half of the payment. No negotiations. Had she simply imposed a cancellation fee, she wouldn't be able to enforce it. Our situation wasn't any different. That out of the way, this argument continued for one additional response from her, basically telling me that I'm bullying her, that her ToS are to protect her, etc, and that she will be enforcing her terms regardless of how wrong she was for breaking our deal. So far, I am taking this up an echelon with PayPal. Hopefully they will be able to resolve this issue where I cannot. And if they can go no further, I'll take it to civil court if I have to. It's the principle that's going to cause more harm in the long run, in my opinion. And not just from AshleyZombie, but from other similar-minded people as well. This is what I expected to get. [link] And this is what I got. [link] Still, the issue isn't about worth. It's that the original deal was not honored. We agreed on $100 for a finished digital painting. But instead of that, a new deal was shoehorned into this one, involuntarily, for a partially completed work for half the cost of the original price. Which I never agreed to. However it will be difficult for her prove what constitutes as a "half work," and what justifies "half payment" based on her ToS. Had this been a normal cancellation fee, I'd gladly pay it but... wouldn't you know it, I didn't cancel? Please beware of this artist, and others like her! Proof: Emergency Commissions Post | The original was deleted, saved on archive.org Payment | on PayPal Email conversation [PDF][NSFW?] PayPal case is ongoing! UPDATE (July 11) PayPal has ruled in my favor. The case is now closed! Proof of decision (July 10) I also discovered that AshleyZombie reopened commissions not even a few days after canceling my commission! This means she lied about her reasons for needing to cancel, in stating that she needed time to de-stress, etc, yet just hours later she reopens extra fresh on Twitter. In other words, AshleyZombie is accepting commission slots, only to later cancel any commissions she doesn't want to do while keeping half of the money given to her by clients. Do take note she leaves that part out, as if a full refund was offered. This is beyond reprehensible. Please be VERY aware of this before commissioning her. I'd offer to help revise her refund policy, but for someone to scam their clients like this I cannot bring myself to want to help. My perspectives on AshleyZombie have definitely changed after this discovery, and not for the better. Archive.is link: [Reopened Commissions] Rant on Twitter: [Rant]
  22. On January 5th, I had entered into an agreement for a custom texture/skin commission usable in Second Life for the amount of 19k L$ (Approx $75). This was to include a full body texture for both the male and female version of my silver fox character, of which references were provided. Additionally, this project was to include textures for two heads (Canis and Doggo), ears, legs, and implied related typical components. The estimated wait time that was given was 2 weeks. The artist replied via discord on Jan 8th to mention various family-related problems and other issues that was pose a delay, but then contacted me on Jan 10th to tell me the project was "almost done." No WIPs were provided prior to this statement, and I'd seen no work whatsoever. WIPs were explicitly mentioned when we first discussed the project. I was eventually provided some images while out on mobile where I tried to direct concerns about missing or erroneous markings and details. At no point through the process of edits did I approve a final version, as she had also indicated that the "blending" and fur "texture" would be added layer. Regardless, she delivered a "final product" while I was not available to comment or reply, and when asked about it, verified that she felt the project was complete. Inspection of the delivered items showed no inclusion of the male version of the skin. Further, no applier was included for the Canis or Doggo heads. This is especially problematic as the Canis requires one unless a user can somehow manually apply the texture to every single possible animated state of the head one state at a time; simply dragging and dropping the texture on the head only applies it to the specific state it is. This makes the texture for the head largely unusable on its own. The colors of the delivered skin did not match expectations or references, nor did the markings and patterns, especially on the head (at least visible in the single, static 'frame' shown when the head is dropped on the ground). No textures for ears were included, nor were any for 3rd party legs or tail (nor did she even ask which of any of these I wanted to use). Genitals were crudely painted on the female body skin, which are entirely not necessary (and conflict) with the 3rd party body that I had stated I use; this was not a detail that was requested, nor were they shown on the few WIP images I did receive. When confronted and asked whether this was supposed to be the final version, they replied with "yup" and a laughing face, then took insult when I attempted to express my dissatisfaction with the result or pointed out missing components, including making a statement of "I don't cater to customers who insult my work." They claimed several times through the resulting conversation that I "approved" her work, but after repeatedly disagreeing with her on that, she went the route of implying that my lack of immediate response or not telling her to stop was considered by her as approval. The notion that a customer can be busy at work, driving their car, or otherwise being physically unavailable to comment and have that used as a substitute for explicit approval should be cause for alarm for any potential customer. A refund was requested, even partial, to which the artist immediately stated "in my tos it states once a product is done I don't offer refunds." This notion is in dispute as I did not accept or approve of a finished state of the project, nor did we ever agree to any "terms of service" anywhere in our conversation. The user has blocked my communications with them on SL, Discord, and Twitter, refusing any possibility for further contact. I have deleted the items from my inventory, as well as any items they were applied to as part of my own agreement regarding this issue. A fraud report has been filed with Linden Labs. Screenshots:
  23. https://artists-beware.livejournal.com/968610.html WHO: Eltalite/Elty/Demu/Rhey WHERE: FurAffinity (x3) - https://www.furaffinity.net/user/elty https://www.furaffinity.net/user/demu/ https://www.furaffinity.net/user/rhey/ Weasyl: https://www.weasyl.com/~demu DeviantART (x3) - https://eltalite.deviantart.com/ https://inkydemu.deviantart.com/ https://demu.deviantart.com/ DeviantART Group - https://whitevale.deviantart.com/ Tumblr - http://eltalite.tumblr.com/ Twitter - https://twitter.com/eltalite Patreon - https://www.patreon.com/eltalite (There may be others I am unaware of. I apologize for this.) WHAT: An Original Species Adopt Found here: https://www.furaffinity.net/view/18744417/ was sold to me for $250 and has since been reclaimed. I was not given a refund for it, and the individuals that are aids to the seller as well as the seller in question all refuse to even speak to me. WHEN: I bought the design on January 10th 2016. A dispute between me and the artist occurred sometime in October 2016 that got me blocked by them everywhere, including emails after an email exchange with the artist. The adopt was "reclaimed" on August 24th 2017 and after a brief attempt at an email exchange I was dismissed, and ignored. (Please note that I live in the UK which will cause time zone differences between me and the artist as they don't live in the UK) EXPLAIN & PROOF: On January 10th 2016 me and the artist entered an exchange via notes that displays my interest in buying the adopt in question. The artist accepted and I sent them the payment without delay within the space of an hour. (Notes: https://drive.google.com/file/d/0BzhBESqCaxDiUDFVS3EydDlvSGs/view?usp=sharing, PayPal: https://drive.google.com/open?id=0BzhBESqCaxDiQUJHNFdFWi0yVjA) On October 2nd 2016 Demu posted a journal concerning the his original species Ferrin, stating that female Ferrin no-longer had breasts as they lay eggs instead of producing live young, negating the need for the females to produce milk. I posted some comments on this journal and Demu took offence with them and blocked me, on every platform they knew or could discover I was on. Now when I purchased the adopt they make it a requirement that we adhere to an agreement called the Ferrin Adopt Agreement. this agreement is updated regularly and I can not provide the version that I initially agreed to or the version of it that was enforced at the time I was blocked. The current version is here: http://whitevalestudio.com/athenaeum/doku.php?id=documentation:adopt_agreement . The reason this is relevant is because it was last updated on November 2016, after October 2nd 2016 when this incident be tween us took place. The oldest version I can find is here: https://sta.sh/0kw73r0l6sq which was updated October 2015 Now after being blocked initially I felt terrible and disgusted with myself to the point it had a negative consequence on my mental condition, so I panicked somewhat and emailed them to apologize (https://drive.google.com/file/d/0BzhBESqCaxDiaGR3RUxRT0FqVGs/view?usp=sharing) . This didn't go down well. But being in the panicked mood that I was and the overly emotional state that comes with my depression, I kept talking (https://drive.google.com/file/d/0BzhBESqCaxDiMnFveHFWY3pkem8/view?usp=sharing) because that's how I am. It's how I've been forged and is a sad factor of how I work no matter what. This I can explain, for those that wish to know. That also did not go down well (https://drive.google.com/file/d/0BzhBESqCaxDiU1NQaXl1T2FTSEU/view?usp=sharing, https://drive.google.com/file/d/0BzhBESqCaxDicVlVVTNGVmt2QkE/view?usp=sharing), they blocked my email and I could not reach them (not sure how you "block" an email) so anything I sent to them after a certain point would not be seen by Demu, or anyone else with access to the email. The reason this is important is because in the version of the Adopt Agreement I was bound to it stated that if I wanted to sell an adopt I needed to inform Demu of it first, with me being blocked, I could not do so in any way shape or form. So this for me potentially dissolved our agreement as that can happen when one makes it impossible for one party makes it impossible for the other party to fulfil their part of said agreement. So by blocking me everywhere, Demu essentially nullified the Adopt Agreement between us meaning it did not apply to me any longer or the Ferrin I adopted. But the opposite could also be true as the full legal depth of it is rather tricky as it's essentially impossible to copyright a species based on a design and words alone, because of how copyright law works. So for me I was left in a sort of limbo, and wasn't exactly sure how to progress. So I settled on a compromise. I would bind myself to the majority of the Agreement as it was written on the date of me being blocked from contacting them via email, I would check Demu's account once a month to see if I'd been unblocked to establish that the Adopt Agreement would then be reestablished between us as the original issue was resolved, and in 1 year (October 2nd 2017) if I was not unblocked, I would check the new Agreement and decide if I wished to follow it, if not I would ask a friend to contact Demu and notify them of this and state I wish to sell the design to not cause a conflict of interest. i tried to illustate this ion the ferrin I adopted with the Artists Comment box that comes with everythign one uploads to FA and such sites (This screen shots were sent to me by Demu's staff as their evidence against me https://drive.google.com/file/d/0BzhBESqCaxDiUFhKQVg0M1RmN3hHNVZUcEhnNllseHJzWkpN/view?usp=sharing)That was the plan anyway. But on August 24th 2017, a member of staff working for Demu contacted me and stated that they were reclaiming the mentioned adopt (https://drive.google.com/open?id=0BzhBESqCaxDibkJNRW14SlpMUnM). One reason for this is because of the above linked part of my Artists Comment box, where I say I will not follow it after the point of being blocked, and the others were because I keep a public list of the people that have blocked me (http://www.furaffinity.net/journal/8003830/, Print Screen provided by Demu's aid in case it gets deleted: https://drive.google.com/open?id=0BzhBESqCaxDicGlMbkJwelhFdnpqUmJUSUpjdFlYWXNWcHQ4) on an Announcement Board style Journal, this is to ensure anyone that follows me is aware that those artists shouldn't be recommend ed to me since I'm blocked, I can't communicate with them. trying to would defeat the purpose of suggesting them, the other is because I have a journal entry entirely dedicated as an apology towards Demu (http://www.furaffinity.net/journal/7838301/, Print Screen provided by Demu's aid in case it gets deleted: https://drive.google.com/open?id=0BzhBESqCaxDiX0JCdi1WMzdEdUZFcl8tMGRZTUtURmM3LVV3). These are notices and a public apology which is in of itself an acknowledgement of wrongdoing. The apology itself was posted in September 2016 and in my previous emails to Demu I informed them about them, and yet are only now bringing it up as an apparent issue. So I responded, again panicking as that's just in my nature and as such it's not going to be very...elegant (https://drive.google.com/open?id=0BzhBESqCaxDiWGNvMUlCaEI0SU0). After that my mind started to swirl with the idea I'd been robbed blind and so I looked up about how PayPal deals with the issue. too late as it has a 180 general limit after the original exchange. This lead me to worry, but then a friend calmed me down and said that it might be best to file a dispute anyway so you have a filed objection but make it so Demu gets a chance to respond. So I did, but the options of what was "wrong" didn't fit the description of what was actually wrong so, i just picked one at random, and filed my complaint with some of my argument included as well as my suggestions on ways to resolve this (Link 1: https://drive.google.com/open?id=0BzhBESqCaxDiNzJobktUOWh6cHc, Link 2: https://drive.google.com/open?id=0BzhBESqCaxDiTUNlNlF0aTRQYkU). This didn't go down well as I then received another email, that not only dismissed everything I've said but also made many accusations towards me as an individual (https://drive.google.com/open?id=0BzhBESqCaxDiYjl0LXpmOHFTcVE). So to this I responded, with my friend keeping me calm throughout the exchange so that I could put things more elegantly as shown here: https://drive.google.com/open?id=0BzhBESqCaxDiNnJFSloxM3ItQzA. This email has been ignored and will likely continue to be ignored. Throughout the exchange since being blocked Demu and their associate has made personal attacks against me as an individual, which for me adds insult to the injury of being left $250 worse off. So for me they have established themselves as a scam artist. I once had further evidence that would support this claim entirely, but I have lost it since my laptop broke and my bookmarks did not import entirely when I used a temporary one. Anything else would be conjecture at this point and I'd rather we all deal with facts. I as an individual know my faults in this and can learn and grow from it, I can explain some of the issues Demu and his aid have with me but again that would be conjecture. If Artist Beware staff permit I will elaborate in response to any comments that inquire about it. UPDATE 1: The artist RamTheDragon has offered to do their own version of the design for me so I'm not using Elty's art anylonger. For free. The finished image of said piece can be found here (https://drive.google.com/open?id=0BzhBESqCaxDiVXJZMy1xd04zTUU) and here (http://www.furaffinity.net/view/24790880/). They have expressed a willingness to be named, for their kind gesture. Also in my upload of the image here (http://www.furaffinity.net/view/24790880/) which i have also Print Screen here (https://drive.google.com/open?id=0BzhBESqCaxDiMWpJZ3Zla0JJTVE). I have also sent an email, shown here (https://drive.google.com/open?id=0BzhBESqCaxDiY3FpbDdaVmR5Rkk), to Elty/Demu, to express my intent on keeping the character. UPDATE 2: The artist (Elty) of said Character has contancted me via email here (https://drive.google.com/open?id=0BzhBESqCaxDiWlN2dm9mMHp5SzA) and here (https://drive.google.com/open?id=0BzhBESqCaxDiSkZ6YUtfTnVuT0U). The artist has commented below. Any future conversations between the artisst and I share in private will either be expalined or shared here, to help anyone that see's this Beware in future be as aware of what has transpired as transparent as possible. UPDATE 3: The artist Elty, has been entire appologetic about what has happened. It seems that a friend they trusted to help them manage their emails abused their position of power. This is presumed to be because of issues in their personal life which has nothign to do with either I or Elty. Their original act of reclaiming the character was not a power they were granted by Elty and as such the official statement by Elty the Whitevale team is that it never should have been taken and that the act was more or less a type of theft on their part, caused by a singular member of the team (who has now lost their position). So the issue is resolved.
  24. Personally, I am of the mind that this should not have been refunded in full. An edit with the addition of the horns, yes. Possibly a partial refund at most, but not a full refund. The quality is not that far off from the other images so there is no problem with the grievance there. The difference in style is deceptive and makes one assume that the quality is different but it's the same. The artist clearly favors more semi-realistic and real stylized looks. The hair in the image has the strongest indication of the artist usual rendering, which would not have worked if applied to the rest of the body. And the slight wispy lining you see in the two examples would also not have worked if applied to the very specific stylization present in the OP's character. There is also rendering on the chest floof which you can see if you don't have a washed out or otherwise too-bright monitor. If anything, it seems the artist may have had some difficulty adapting to the very stylized and over-large eyed look of the OP's character. At worst the artist misjudged their ability to pull off the look when agreeing to take on the commission. As I stated before, the worst of this boils down to not sending the OP any WIP or making any indication that the commission in question would not have any form of WIP. But even with that in mind, receiving a full refund over such minor errors feels more like robbery at this point. A note for future reference, not just in this case specifically, but any other, if you're about to commission an artist you see something very specific in an artist's gallery you would like them to emulate in a commission of yours, point out that specific piece to them and express this. You know your refs, you know what to look for, all artists do not have the same 'short hand' for rendering textures and render types and will not always interpret it the way you may have imagined it in your head. Pointing out something explicit 'This character's look is really close to how I'd like mine to look' or 'the way you did this short fur on this would be perfect', at the start of the commission can bridge some of gaps of misinterpretation. (and yes WIP will always fix a lot of this but, pointing out stuff like this can still help)
  25. https://artists-beware.livejournal.com/995528.html This imgur album may be easier to follow, but I will copy the relevant information in the proper template as well. https://imgur.com/a/vqw5xcR WHO: The artist is named Fr0stbit3 on Furaffinity. WHERE: https://www.furaffinity.net/user/fr0stbit3/ https://www.furaffinity.net/view/26222681/ https://www.furaffinity.net/view/27231252/ WHAT: Digital art, solo character NSFW commission, offered by the artist in pre-posed slots. WHEN: Initial contact was February 3rd, 2018 when the commission was accepted. Payment details were provided on February 4th, and payment was also sent on February 4th. On March 19th, email communication began inquiring about the commission, and then a month's deadline for a refund was communicated and accepted. On April 20th, I opened a PayPal dispute to reinitiate contact. The refund was refused, and the dispute was elevated to a claim. On April 24th, the claim was resolved in the Buyer's (mine) favor. On May 1st, the Seller/Artist, Fr0stbit3, reopened the claim to appeal to PayPal. On May 4th, the appeal was denied by PayPal. Fr0stbit3 proceeded to post an unauthorized image of my character, using the title and description to insult and defame me. I decided to create an Artists Beware entry. EXPLAIN: This began when I asked for a pre-posed commission slot Fr0stbit3 was opening in February. The idea was a line of dragon characters in pre-made poses would be completed individually for the buyers and then posted in a group pic at the conclusion. https://imgur.com/m6Yru9V This is my initial comment on the submission page inquiring for a slot. Page is still available as of 5/4/2018. I inquired after a slot for the "Dragon Wall", pre-posed pictures for dragon characters to be lined up in a group picture. [NSFW link] https://www.furaffinity.net/view/26222681/ https://imgur.com/cm67HUZ Here is the note after the comment. I provided references and my paypal information, he replied with the price and his PayPal information. https://imgur.com/Qst1p6l As you can see by the date I paid the same day (with tip!). The payment has since been refunded after I filed a dispute, which the following screenshots will show. https://imgur.com/8Kje8Iz About a month and a half later, I checked Fr0stbit3's Furaffinity page to see if he'd made any progress on the Dragon Wall. When I tried to navigate to the page from my note inbox, I got the error "user has voluntarily disabled access to their userpage", which was a big red flag for me. He has since reactivated his page. Worried that an artist had taken my money and run, I tried using his paypal address to email him, and to my relief he responded the next day. He assured me he would be providing a refund as soon as he could, but couldn't due to issues in his personal life. https://imgur.com/LHNOaEr I expressed my sympathy and asked for a deadline for a refund, and he said it could be up to a month, but he'd try to get it to me earlier. After this, I had no contact with him for a month. https://imgur.com/fF6AtiY This image is read from bottom to top. After a month of no contact and no refund, I reinitiated contact via Paypal by opening a dispute. Paypal's first step of the dispute process is simply the Buyer (me) contacting the Seller (Fr0stbit3). I explained what had already happened and informed him I had opened a dispute for this reason. He responded with "I told you to be patient with me" while simultaneously denying he had received any previous email from me. After that I realized that he was not going to be willingly provide any refund to me, was providing no revised deadlines, so I escalated the dispute to a Claim in order to have the transaction refunded. https://imgur.com/qkgo9uV He proceeded to send me several messages on FA, urging me to check my email. I did, and saw nothing, until I thought to check the email address I use as my Paypal. He also seemed to be confusing me for someone else named "Matt". https://imgur.com/YKjhrvO I checked my alternate email and found this from him, finding out that he'd gone back on his promise of a refund and went ahead and completed the image. I found this surprising, as he'd never even mentioned the possibility of him actually completing the commission, he'd only spoken about refunds. I also found it surprising that rather than actually send me the completed image to complete the commission, he'd chosen to hold it hostage instead. https://imgur.com/yBjpVIW For organization and clarity's sake, I forwarded the email he sent to my own email address, that I'd used to initially contact him, forwarded it again to him and then reopened our email thread, so that he could easily see my prior messages and stop having me confused for whoever Matt is. https://imgur.com/gK4yCmt I used slightly sterner language in response to his decision to hold the image hostage rather than fulfill his end of the transaction. I made it clear that he had communicated to me that the image was not going to be completed, and that I had been waiting for a refund. At this point, I had no interest in the completed image, as this commission had proved to be an extremely frustrating experience. However, I was very much looking forward for this experience to be over, so I made it clear that if he wanted the dispute to be resolved, he could just send me the image and I'd call it even. He responded as you can see above, with a pixelated/censored version, insisted that he could not trust me, and that he would only send me the file after I dropped the dispute, reiterating it with two emails in a row, making sure to mention in both that I could not be trusted. I was honestly surprised to see that he had done the image, but he still had not sent it to me, only a blurred version, so his part of the transaction was still incomplete. https://imgur.com/WnHAltB I did my best to clarify my position and made it clear that the Paypal claim existed because he had failed to provide what I had paid for, and that if he fulfilled the transaction, the claim would be dropped. But he doubled down, refusing to provide the image, and also claiming he never provided refunds. https://imgur.com/qqWOPKn Despite my better judgement, I tried to make the situation crystal clear about how the ball was in his court, and that he could either let PayPal settle the dispute or provide the full image to satisfy the claim. I did not have much hope for the results, and I was tired of arguing, and made it clear that it was my final communication. https://imgur.com/GTO96pO He then proceeded to be far more public, filling my shoutbox with messages. I provided a shout back asking him not to contact me unless it was with the image or a refund, via Paypal or email. I then blocked his Furaffinity account. https://imgur.com/KwZcvIF PayPal resolved the dispute in my favor, and they forced the refund. I was content to drop this particularly frustrating experience and move on, but I then received another email from Fr0stbit3 informing me that he would be appealing the claim and providing screenshots to PayPal, and also threatened to write a Buyer Beware against me. I was not overly concerned, as the screenshots demonstrate several times that he refused to provide the image he was paid for. https://imgur.com/7AfpLsB A few days passed and the PayPal dispute was closed, again, in my favor. Fr0stbit3 responded by posting the image to his FA scrap gallery, which includes a depiction of my character and my character's name, with the title "Scumbag Wall", claiming I had cheated him. I reported him on FA for harassment. At this point, the situation has concluded. I have received my refund and am happy to leave it at that, though I hope the submission he posted is taken down after my ticket is reviewed on FA. I hope this Artist Beware entry will help provide context for this transaction and help warn other commissioners from attempting to do business with this individual. PROOF: All screencaptures are in the following Imgur album, as shown above: https://imgur.com/a/vqw5xcR Update: At this time the submission he was using to defame me has been taken down and his FA has been suspended, along with another user who was posting death threats to my shout page. Their suspensions lasted about two days.
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