Had commissioned this artist back in July of 2018; the piece was a 3 character Studio Ghibli themed pic of my character as well as two of my friends.
Here are screen caps of payment:
At first I was super ecstatic about getting this piece because I really adored this artist and at the time,
they were seeking funds to help them out via a journal (which they conveniently deleted before I could take screenshots of it).
After payment was sent, I noted them asking if they had gotten the funds in which they replied yes and a WIP would be sent shortly (1 to 2 weeks). I figured at the time all was good:
Some time goes by so I send them a reminder note and they state that, yet again, they will have a WIP for me soon:
More time goes by and still no WIP and no reply from the artist. I get a little worried but don't think too much on it because, as an artist myself, I know how commissions can sometimes take a bit more time and personal life can throw some unexpected loops.
I send another reminder note, this time letting them know that this is a shared piece and others did pay for it as well and if things are going to be too much for them to handle, they can just cancel the piece and we'd be fine with a refund:
They quickly reply that they will get it done by Dec. or so:
... and yet I wait more:
Still did not get a reply. My note is ignored and I figure, they are busy yet again. I myself get a bit distracted with my own commissions and personal life. When I catch back up on things, I still haven't received a reply from the artist but I do seem them uploading art.
At this point, it's already well past 6 months and so I tell my friend that we may never get the piece and should each note them letting the artist know that we would like to get a refund. Soon after my friend notes them, I get this note from Yajuuu:
I was shocked at this reply, especially since my friend told me that the artist told them how they were going through medical issues and such at the time and etc. (which they not once mentioned to me this whole time mind you).
My reply to they're outlash:
I was actually hoping that things would be different and give them another chance, but after being informed and seeing another artist post a beware on them, a few weeks before I had put in a commission with them, I changed my mind. I told them I would like a full refund on the $110 but as you can see, they tried to talk me out of it:
I replied again:
After this, they then agree to refund me but I have to wait another 3 months before they can send the payment. They also pretty much black list me then and there from commissioning them ever again:
I acknowledge this and also take note of the date.
Soon after this note was sent. They leave FA and later block me on their twitter account; I wasn't talking to them there. I managed to screen cap this before the block:
So irritating that they make it sound as if they left because people were being "mean to them" and not the fact that they failed to keep their commissioners up to date, failed to give updates on works and pretty much played around with others money.
Yajuuu even went as far as to also block anyone who was in association with me after informing them of a negative outcome with them (wanting to push for a refund). If they were watching me or I watching them on the site, they were automatically blocked.
Now I'm afraid that I may never get my money back for there is no way for me to contact them when the date comes and there may be a possibility of them not keep their prommis of them refunding me at this specific date.
Additional screencaps added on behalf of the OP by moderation staff.