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Everything posted by Eden
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Changed Resolved to Yes
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How long is too long considering state of the world currently?
Eden replied to Taaska's topic in Advice for Commissioners
You know a lot of artists, myself included, are struggling mentally during these times. The uncertainty is rough, especially when family becomes ill. With that said, if they can't complete your work that's fine, but it's also important for artists to know their limits and offer refunds when necessary. I agree with @VosurAekira but contact the artist first. You can either: If you want the art have them refund and then you send the payment again so the protection window starts again. Mind you Paypal takes out fees for refunds, so do this with the understanding that both of you will lose money. Ask for a refund. File a chargeback if they refuse a refund, and you don't want to wait. -
Yes, we discussed it via PM, and I forgot to fix it prior to approval.
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Changed Where to https://instagram.com/snowangelsuits/ https://www.facebook.com/snowangelsuits/ https://snowangelsuits.weeblysite.com/ https://www.etsy.com/shop/SnowAngelSuits https://www.instagram.com/Rema_rocket/
- 9 comments
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- beware
- snowangelsuits
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(and 2 more)
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Changed Resolved to Yes
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Edited your post to fix the text. It was unreadable on the dark theme.
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Changed Resolved to Yes
- 3 comments
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It's really not "just a trade". It's still a fair amount of money on your end. Unfortunately, there's not going to be a solution that avoids confronting them. You can offer for something they don't have to make since production seems to be their problem, and instead opt for merch or fursuit parts. Or they can produce what they owe you, or give you a refund for the dollar amount. If you're absolutely backed into a corner you can submit an AB.
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Caution: FurFancy Costume/ Victoria10717 / Nessi_Noodles
Eden commented on SewingStuffs's record in Artist Cautions
This has been downgraded to a Caution due to the fact that you have a refund. However, if I'm reading this correctly you got a full refund?- 3 comments
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- furfancy
- victoria furfancy
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(and 4 more)
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OP pmed me they got their money back.
- 7 comments
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Changed NSFW to No Changed Resolved to Yes
- 7 comments
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Yea that's right! My simple designs end up being about $250 per design. They don't take me too much time at all.
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Hiya! I have a few designs I've sold commercially. All of them have been with smaller sellers, and I personally just stick to selling out my rights. You can do licensing for X amount of time, but in the case of the designs I did they were custom done for the shop that is using them. They were 5x commission cost to completely sell out my rights.
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While we don't mind comments like this, it ultimately helps the community if you make a post of your own. Adding comments won't add to an artist's tag weight. The more individual tags that they get the more their tag gets weighted on the tag page.
- 8 comments
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In the interest of being fair there's not enough evidence to level that kind of accusation. Given how bizarre it was to have someone arguing for the artist in what is, honestly, a very cut and dry beware, I asked the OP what the legal name on the Paypal was. All the digging I've done doesn't positively ID them as the artist. It could be a friend, follower, ect. However, both accounts were made within a few minutes of each other, and the first one was validated near instantly. So, this wasn't a situation where someone made an account and it got hung up in validation so they made a second. Edit: I also want to be clear that users are welcome to criticize the OP of posts. In some cases they would be valid. However, these comments caught my attention from just how out of the ordinary they were in addition to how new the accounts were. Edit2: After more digging, I've found the artist on Facebook and located someone with the same name as GreenYeen's email. So it's a family member of the artist. At least, it's their email that was used.
- 17 comments
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@GreenYeen19 @Koifox In case you're not aware we have the ability to see IP addresses, emails, and what devices you've logged in from. Do not use two accounts to make it seem like more than one person agrees with you. Your GreenYeen account will be closed.
- 17 comments
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11
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Changed Resolved to Yes
- 4 comments
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- doctor ellios
- jollymount
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The terms of service was changed after the client commissioned them. The client did not agree to anything. ToS changes should never apply retroactively if it doesn't benefit the client. This is blaming the victim. No one is hurting the artist's workflow except themselves.
- 17 comments
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It was denied due to length of time. PayPal has a strict 180 day policy. The client has done nothing wrong here.
- 17 comments
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Jul. 30th, 2012 at 2:37 PM ivorytigress Who: ChimeraRae on FA/DA Where: http://www.furaffinity.net/user/ChimeraRae/ http://chimerarae.deviantart.com/ What: 73$ Swoobat Plushie. When: May 5th 2012 to now. Proof: Details below. Details: I had contacted ChimeraRae via email after seeing an auction of her's on Furbuy. She very quickly replied back, giving me the timeframe of a week to make. (I honestly didn't think it would take a week, but it made me happy she was excited and happy to take on the project.) She gave me the quote of 60$ + 13$ for shipping, which I paid immediately. I poked her a few days later, asking how things were going. She let me know that she was ordering the fur for the mane online, which I told her I was okay with. On 5/17, she sent me an email saying everything was done, except for the mane, and the eyes. She said she would send me a WIP ASAP. I was really quite excited about the whole thing. I heard nothing, so on May 26th, I sent her an email asking about an update. She responded the same day, explaining how things had gotten hectic in her life. She also said she was still waiting on the fur, but everything was done. I said okay. Later that day, I got a WIP picture. I was so excited to see it. On the 29th, she sent me an email saying she was back in town Thursday, and she hoped the blue fur was there so she could mail him. She also mentioned me getting a final picture so I could make changes if I needed to. May 30th, I contacted her, and I ended up asking her about holding the plush since I was moving June 9th. She said okay. June 10th, she sent me an email asking for my new address. June 12th, I sent her the new address. On the 15th, I contacted her, asking if she shipped the plush. She said she saw my email, and would send it out the next day. On the 22nd, she said she had given the Swoobat to her brother to ship, and he hadn't, and she would ship it out the next day, or Monday. She also mentioned a partial refund, along with a tracking number for when she sent it out. I went ahead and let her know the partial refund wasn't needed, I was just excited to see my plush. On July 2nd, I emailed again, asking if the plush had been shipped. She replied on the 4th, and said it had been shipped out Tuesday, and would get to me late that week, or early next week. I was so excited at that point, so I waited for my plush to arrive in the mail. July 16th. I email her again, because I was worried. She responded the same day, mentioned how it was weird that it wasn't there, and she would email me again in a bit with the address she had on the Fed-Ex Receipt. Later that day, I email asking if she had found the address, and I mentioned how I had noticed I only recieved a single WIP picture. I asked for a picture of the completed plush. She replied, and said she couldn't find the email with my address, and asked me to resend it. She also said she would send me a picture when she found them, because she wanted an example so she could make more, but she doubted she would "just because plushies have become so time-consuming." She then sent another email saying "Btw, WORST case- If I go to FedEx, they can't track her, she got sent to the wrong address, etc. etc., I WILL give you a full refund. Hopefully it doesn't come to that and this is just disorganization on my part, but hopefully that's a bit more peace of mind for you. XD" On the 19th on July, I sent an email asking for proof that she even sent the plush, or a refund, since I had only seen one WIP of the Swoobat. Her reply included an apology, mentioning how sloppy it looked, what she'll do to get organized, etc. and she said if she would get back to me that night or at latest the next day with results, completely ignoring what I had said. (Proof of being sent or refund.) Late the next day (20th) I sent a email just asking for a refund. I get an email back, with more WIPs of the Swoobat (which I didn't ask for) and she mentioned she wasn't able to get a ride from her mother, and would try her brother. If she couldn't get a ride that night or the next day, she would send a refund regardless of where the plush ended up. Extremely irritated and upset at that point, I replied, asking for a refund, and how the entire situation seemed suspicious to me. All I got back for a reponse is "Alright, I understand. I'll transfer first thing after I get paid." Waited several days, then emailed again on the 26th on July, asking when she planned on paying me back. Got a response of she got paid Friday, and would be at the bank by latest Saturday morning. Last I heard, she sent me an email on the 28th asking if my paypal was the same was my email. Which I immediatly responded to her question. The next day (29th) I sent another email asking for my refund. With no reply. Screenshots: First Contact: http://oi45.tinypic.com/9027n6.jpg Payment: http://oi46.tinypic.com/4uxgle.jpg http://oi48.tinypic.com/98v8m1.jpg First Update: http://oi49.tinypic.com/20uwfh0.jpg Second Update: http://oi49.tinypic.com/1fzl6r.jpg Third Update: http://oi45.tinypic.com/25yvrjd.jpg W.I.P picture: http://oi48.tinypic.com/2nh1clg.jpg Back in Town/heads up: http://oi49.tinypic.com/24qjpmx.jpg Asking the plush to be held: http://oi45.tinypic.com/2v26p78.jpg Proof I sent my address: http://oi49.tinypic.com/1znadsx.jpg Saying it would be shipped: http://oi47.tinypic.com/25u1rts.jpg Given the package to her brother: http://oi48.tinypic.com/40rqq.jpg Saying it was shipped: http://oi46.tinypic.com/25576mw.jpg Getting worried: http://oi48.tinypic.com/2qk6mip.jpg Getting worse: http://oi48.tinypic.com/9qfzp3.jpg Worst Case: http://oi49.tinypic.com/29e135h.jpg Ignored email: http://oi48.tinypic.com/2e5lfsj.jpg Second time ignored: http://oi49.tinypic.com/nboxn9.jpg Refund and suspicions: http://oi48.tinypic.com/29xslcm.jpg Asking when she planned on refunding: http://oi47.tinypic.com/2uic36o.jpg Last email recieved: http://oi48.tinypic.com/2lt57qr.jpg I'm sorry if I included too much information, I'm just extremely upset about this entire situation.
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- chimerarae
- beware
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(and 2 more)
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Jul. 30th, 2012 at 1:19 AM magicalxsalami WHO: TesxaCoyote on Furaffnity; sneak-theif on Deviantart WHERE: www.furaffinity.net/user/tesxacoyote ; http://sneak-thief.deviantart.com/ WHEN: Today, 7/30/12, around 10:45 pm. Cut because it's long. ( Collapse ) PROOF and EXPLAINATION: So today, 7/29/2012, I (Jack.) went into a livestream hosted by TesxaCoyote on Furaffinity, sneak-thief on DeviantArt, with the promise of mini chibis for $7. Now I thought they were adorable so I totally wanted one. So I asked to be on the list, everything was cool, and when it was my turn I linked the character I wanted. It happened to be this character here, owned by my friend Metz: http://i47.tinypic.com/vwzsdy.jpg Tesxa accepted, drew the character and then asked for my payment which I gladly gave because the artwork was quite beautiful and cute. Then she posted it on her account: http://i50.tinypic.com/2qa7l7n.png I commented on it before I went to save it to my computer and what do I find when I save it? http://i50.tinypic.com/24wgffm.png For some odd reason she found it necessary to title the file "Fuck you this design is awful." Which is not only incredibly immature and rude, but it begs me to ask the question WHY do the commission in the first place if you hate the character? She could've easily just refused to do it. I was still in the livestream at that point, and I said : "did you really hate the design that much? >_>" To which she replied: "OH IT BURNED MY EYES." I left before I could snag a screenshot of that interaction because I was so upset. It wasn't until after that a friend recommended I had done it and suggested I post on Artists Beware. And then the owner of the character, Metz, commented on the submission (beneath my first comment that I put before I saw the file name): http://i46.tinypic.com/2j851x.png and got an immature and rude response in return: http://i45.tinypic.com/dytzxi.png After that she did not communicate with either Metz or I. She could've easily told me that she did not like the character design and that would've been the end of that. I would've picked another character, or left. Instead she had to take a snide, sneaky path that left me, and others, feeling very hurt and upset and made her look bad. And to top that off she did not apologize for her rude behavior. Not a single "sorry" was said. She simply brushed it off like it was not a big deal. Very rude, and highly unprofessional.
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- tesxacoyote
- sneak-thief
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Jul. 27th, 2012 at 9:15 PM ext_838095 Who: Daggerswolfbane on FA. Urlich-Ironpaw on DA. Where: http://www.furaffinity.net/user/daggerswolfbane http://ulrich-ironpaw.deviantart.com/?rnrd=2358 What: Your character here digital commission auction. $12 (proof under cut) When: 4/22/2012 to Current Time Proof ans explanation under cut. Proof Reference 1) Actual Auction: http://www.furaffinity.net/view/7807450/ (NSFW) 2) Confirmation of Winning: http://i1251.photobucket.com/albums/hh542/xirisrose/proof14.jpg 3) Request for Update 1: http://i1251.photobucket.com/albums/hh542/xirisrose/proof1.jpg 4) Request for Update 2: http://i1251.photobucket.com/albums/hh542/xirisrose/proof2.jpg 5) Request for Update 3: http://i1251.photobucket.com/albums/hh542/xirisrose/proof3.jpg 6) WIP: http://www.furaffinity.net/view/7891070/ (NSFW) If FA links go dead there are screen captures in existence. Explanation: On April 22nd I bid on one of three spot's in a "your character here" auction (Proof 1) for $12 and won (Proof 2). A few days later a work in progress of the piece was streamed on May 1st. The piece was almost completed at the time and was told that additional coloring and shading will be added soon to finish up the image (Proof 6). Since then, on three different events (June 2nd, June 23rd, and July9th) I noted the artist and received no response. In the sent section it showed that the notes had been read and from favorites and comments it shows the artist is on FA every few days. My requests have been intentionally ignored and finally I posted the WIP as a WIP to my profile. It has been 3 months and there are no answers, no completed piece, and no response from the artist. I am still waiting on the final piece.
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- daggerswolfbane
- ulrich-ironpaw
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(and 3 more)
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Jul. 24th, 2012 at 1:32 PM nightlinez WHO: KitNabarii WHERE: http://www.furaffinity.net/user/kitnabarii/ WHAT: Failed to pay for 1 badge and 2 auctions (over $100), promised to pay and made up excuses to delay payment WHEN: June 7th to July 10th PROOF AND DETAILS: It started when I opened up for badge commissions http://www.furaffinity.net/journal/3533626/ on June 7th. She commented on the journal. However she never sent the money after I gave her my info http://i47.tinypic.com/35be3ia.png I opened up a Marker Auction on June 13th. All the rules were clearly stated. She commented on this as well, asking to pay for the badge and the auction in one shot. I said it would be better to send them separately. Again she said she would send the badge payment that has not been received. http://i48.tinypic.com/1zybrxu.png Not long after that my friend Novelteeth and I opened a collab auction up where she ended up bidding $70 and winning. http://www.furaffinity.net/view/8254929/ here are the notes saying that she was planning on paying for the auctions. And even offering us half the money that day. http://i48.tinypic.com/33otugi.png She never payed for them and held us up for a while. She read our notes and did not respond until we had to remind her and asked if she was ignoring us. She owed me over $100+ until I finally told her I would put the auction back up. When I asked her why she could not inform me sooner about not being able to pay she made up excuses about her "sick baby". I told her I would have understood and would not be mad. http://oi50.tinypic.com/hs251s.jpg When my friend commented about our collab auction she got mad and was giving her different excuses. She ended up deleting the comments on her page before I could screen cap them. 2 weeks ago she told me she sent the payment weeks ago (even though no payment has been sent or she never notified me before). I told her if the payment did not get to me within a few days to cancel it for her safety. http://i47.tinypic.com/2pqrfiq.png EDIT: ok apparently we are "harassing her" I told her I am not going to do a badge and wait around for payments after the issues and I just got linked to this http://i47.tinypic.com/34j29w3.png ALSO here is a note she sent to me saying how this is our fault http://i50.tinypic.com/2ltprmu.png
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- kitnabarii
- bluetigerkitty
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Jul. 23rd, 2012 at 10:21 PM ciderfox Okay so, my friend and I are having troubles with a commissioner. WHO: http://www.furaffinity.net/user/kitnabarii (other aliases) http://www.furaffinity.net/user/kurokitten87/ http://kittai1988.livejournal.com/ WHERE: furaffinity.net WHAT: Bidded on auction, never paid. WHEN: June 23rd-July 10th 2012 PROOF: below cut EXPLAIN: below cut Nightlinez and I opened up for a collab auction on June 23rd, where KitNabarii ended up winning when it ended on July 2nd. I sent her a note asking about payment, which was ignored, after Nightlinez's initial note was ignored. Nightlinez then sent more notes trying to get the payment out of her. As you can see, she promised to pay it 'tomorrow' which was July 6th. So far, we have received no such payments. However, KitNabarii continues to buy art from others. I left a public shout to her which has now been deleted. She shouted back on my page claiming her baby is sick so she can't pay. The badges she is referring to are from Nightlinez which she ordered on June 7th and never paid. I responded on her page which was again, deleted. She gave more excuses about a sick baby, so I shouted again asking why she even bid on our auctions if she was having financial troubles. She replied saying that she did not know he would get sick. Even though a few minutes ago she claimed he got sick a month ago when Nightlinez first opened for badges. She also appears to owe more people money. She has now sent a note to Nightlinez telling us to re-start our auctions because she "doesn't want to keep us waiting". She claims she hasn't been able to get online, even though her favorites and submissions speak otherwise. So, as a warning she seems very flaky and might just back out of paying you completely. EDIT: http://i50.tinypic.com/2ltprmu.png Nightlinez just received this note from her, trying to say it's our fault
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- izzyideshi
- bluetigerkitty
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Jul. 18th, 2012 at 9:32 AM thestory137 WHO: Nekomage WHERE: https://www.furaffinity.net/user/nekomage WHAT: Started with a late payment but is about continued harassment after issue was resolved. WHEN: The harassment only happened for a day before I deleted the journal. Time stamps are on everything if you need specifics of the whole event. PROOF: Our dealing in notes. http://postimage.org/image/jse5smb8b/full/ The journal I made. https://dl.dropbox.com/u/47368034/nekomage03.png EXPLAIN: What happened is pretty simple. I painted an auction image for nekomage. There was apparently some issues with paypal but after waiting and contacting nekomage a few times and never receiving payment over the span of a couple weeks I became suspicious. I sent them a note saying that the payment was overdue and if they didn't pay, or contact me to try and pay by money order, I would warn others on dealing with them. The note went on ignored and unread even after I left a shout on their page asking them to read it. They were active but that went ignored. Assuming they were avoiding paying me I put up a journal asking my viewers advice on the matter. As soon as he saw it he read and responded to my note as well as sent a payment then and there as far as the time on the Paypal invoice is concerned. Honestly I got my money so its not about the payment. I am still suspicious that he only paid after the journal scared him but in all honesty I don't know if its just a coincidence the money went through right after the journal. The problem here is he continued to spam my journal harassing me and my watchers long after I stopped talking to him. The last two times I said anything was my last note thanking him for the payment and a response in the journal that simply showed him an image of the payment I received and the time on it proving it just went through after the journal was posted and not a minute before. First couple of links had to be deleted because I missed crossing out some personal information in my hastiness but I went back and fixed it within minutes for safety reasons. Of course he used my mistake as fuel for his fire. If you read the journal and notes it should be very clear. All in all I still don't like doing this but it ended up as a terrible experience that I don't want anyone else to have to deal with. Sadly all he had to do was explain it was a misunderstanding and I would have left it at that.
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