On Oct. 5, I saw the artist's post on twitter advertising that their commissions were open:
I reached out to them over Twitter DMs to inquire and to work out the whole commission. You can see that I asked for the sketch with rough colour.
Cross referencing with their website, it states that it would look in quality and size as this. Therefore I was expecting a full body piece.
The artist sent the invoice that I paid for promptly.
You can see in the twitter DMs above but I will reattach again to explain: I reached out a few months later to ask about the status of the commission. I had understood that it would take a while to complete and was in no rush but wanted some form of an update. I stated as well that I did not mind if it took longer to do, I simply wanted information on the commission and its status to know if the artist still intended on working on it at all.
The artist finally sent an update. Here, the image sent is a knee-up. At this point, I understand that it should have been on me to confirm if it would have been full body but I (foolishly) assumed that it would be just like the examples on their website. A day after this update was sent, I received the image through email.
While I did receive the image in the end, the quality of the piece was much worse than the ones advertised and was not a full body.
This is what I received:
This is a better view of the images that were advertised on the artist's website under "SKETCH", also at $35 with +$5 for the rough colour. There is clearly a huge style, cleanliness, and detail discrepancy between the commission I received and the ones advertised.
Overall, I was incredibly disappointed with the end result and how both the quality and the type of commission did not match what was advertised and what I had paid for. I understood that the artist may have had to take longer on the piece (stated on their rules/ToS) but I wanted to reach out to get an update. I felt that I had waited a decent amount of time to warrant the messages (artist also states on their website that status updates are allowed to be asked for, just not daily) and I had complied and did not ask daily. I waited 2 months before contacting after the initial payment and then another week before sending the next message.
On January 5th, I had entered into an agreement for a custom texture/skin commission usable in Second Life for the amount of 19k L$ (Approx $75). This was to include a full body texture for both the male and female version of my silver fox character, of which references were provided. Additionally, this project was to include textures for two heads (Canis and Doggo), ears, legs, and implied related typical components. The estimated wait time that was given was 2 weeks.
The artist replied via discord on Jan 8th to mention various family-related problems and other issues that was pose a delay, but then contacted me on Jan 10th to tell me the project was "almost done." No WIPs were provided prior to this statement, and I'd seen no work whatsoever. WIPs were explicitly mentioned when we first discussed the project.
I was eventually provided some images while out on mobile where I tried to direct concerns about missing or erroneous markings and details. At no point through the process of edits did I approve a final version, as she had also indicated that the "blending" and fur "texture" would be added layer. Regardless, she delivered a "final product" while I was not available to comment or reply, and when asked about it, verified that she felt the project was complete.
Inspection of the delivered items showed no inclusion of the male version of the skin. Further, no applier was included for the Canis or Doggo heads. This is especially problematic as the Canis requires one unless a user can somehow manually apply the texture to every single possible animated state of the head one state at a time; simply dragging and dropping the texture on the head only applies it to the specific state it is. This makes the texture for the head largely unusable on its own. The colors of the delivered skin did not match expectations or references, nor did the markings and patterns, especially on the head (at least visible in the single, static 'frame' shown when the head is dropped on the ground). No textures for ears were included, nor were any for 3rd party legs or tail (nor did she even ask which of any of these I wanted to use). Genitals were crudely painted on the female body skin, which are entirely not necessary (and conflict) with the 3rd party body that I had stated I use; this was not a detail that was requested, nor were they shown on the few WIP images I did receive.
When confronted and asked whether this was supposed to be the final version, they replied with "yup" and a laughing face, then took insult when I attempted to express my dissatisfaction with the result or pointed out missing components, including making a statement of "I don't cater to customers who insult my work." They claimed several times through the resulting conversation that I "approved" her work, but after repeatedly disagreeing with her on that, she went the route of implying that my lack of immediate response or not telling her to stop was considered by her as approval. The notion that a customer can be busy at work, driving their car, or otherwise being physically unavailable to comment and have that used as a substitute for explicit approval should be cause for alarm for any potential customer.
A refund was requested, even partial, to which the artist immediately stated "in my tos it states once a product is done I don't offer refunds." This notion is in dispute as I did not accept or approve of a finished state of the project, nor did we ever agree to any "terms of service" anywhere in our conversation. The user has blocked my communications with them on SL, Discord, and Twitter, refusing any possibility for further contact.
I have deleted the items from my inventory, as well as any items they were applied to as part of my own agreement regarding this issue. A fraud report has been filed with Linden Labs.
Screenshots:
The client appeared in one of my Picarto livestreams and was impressed by my work. The client asked about my commission prices which I told the client to private message me on discord so that we could talk about it. The client messaged me and I've submitted my link and this person asked if I do logo designs of which I've told the client "Yes I do but the prices vary depending on the complexity" They gave me ideas of what they wanted and I've worked on the idea via Picarto stream since I requested that I could work on the idea live.
During the process, the client did make inappropriate signals that I've brushed off as my main focus was to get the job done. Once the project was completed, I've showed the client the final results of which they've approved it.
I've asked for payment and that's when things got ugly as the client made tons of excuses as to why they couldn't pay off the full amount. I asked that they could put down 50% of what I asked for and another amount the next time the person got paid..... They've only sent 25% of what was asked for then disappeared until recently of 2020 when the client bragged about their new office setup. So once I've spoke up the, client made another excuse of why they couldn't pay off the amount asked.
On the date December 31st, 2019 I was messaged by Lori Peters for a commission of a headshot. The headshot I advertised only cost $10 USD at that current time. She claimed interest for the headshot, asking if I was still open for commissions. I explained to her that I was, but it would be a 2-3 day turn around time. Normally, I do send invoices but she did ask me for my e-mail. I informed her that it would be $10 USD.
She verbalized understanding w/o question, and sent a picture verifying that payment was sent. Upon the verification, I then had informed her that I would start the piece. I had sent multiple works in progress once she had sent the reference to me. Once the piece was completed, I sent it to the e-mail address that she asked for me to send it to. That was the end of the transaction. I thanked her for choosing to do business with me, and that the transaction was indeed complete.
Today, on January 1st, 2020 I recieved an e-mail from (I am not putting the person's name out there due to the wishes of not wanting their name out there). The E-mail states
"Hi there Danielle,
My name is ------ and I have been scammed by your niece, Lori.
On the 31st I sent $15 to your PayPal as Lori’s request - I used this email address.
She had sold me a character on Instagram that was not hers to sell as she did not own. This is scamming.
I politely request that you send the $15 back to me or I may have to raise this with PayPal as a scam and it may block your PayPal account.
I really am sorry as you’re probably not aware that she has scammed multiple people using your PayPal. Also I do apologise as it isn’t your fault but I really would rather to settle this between us.
Thank you,
---------."
So upon my confusion, I stated that I do not have a niece named Lori. Which, in reality I am a 21 year old. I do have a 16 year old niece, but she does not associate with the fandom what so ever, and she does not use paypal. After putting the pieces together --- this is what happened.
Lori claimed to be me, while her and my transaction were going on and sent my paypal to this person for an adopt that they had no right in selling. The person sent the payment to my paypal thinking that I was Lori's Aunt or Lori herself. While I was thinking it was Lori that sent the payment to me.
Pictures are attached. I am currently resolving this issue, as I did not have any knowledge before hand about this issue until today (after) artwork was completed. So, now I am attempting to hash this all out.
The e-mail that is on there, shows proof of her claiming to be me to get the transaction process started. My e-mail is public knowledge.
So, the artist initially had posted an emergency 20 art pieces for 50 dollars deal in order to get medical treatment for their pet rats. Originally I was told I'd get extra 10 stickers, and/or an icon. I was told I'd get a refund after 30 days if 10/20 weren't finished. Over a few months I received a few sketches, but nothing was ever completed. I was promised a refund on 11/10/2019, but on that date he told me his job didn't work out, and it wasn't worth getting a job until the summer. I opened a paypal dispute and offered to let him do 10 of the original 20 (or 30 if you countthe extras he promised me) . After he refused to try I asked him to do 3 fullbody pics (same quality as stickers,no background) and one fullbody with a background. Again, I received sketches but nothing finished. I was asked to cancel my dispute as it was stressing him, and ultimately he never finished anything, and provided paypal a fraudulent tracking number with my digital art. He has since gone against his word and completely stopped working...
My bank is pending a result on 01/13/2020 for my dispute. Any advice as to how I can get a refund for sure, or how I can get some art or something? This has been over 4 months I haven't seen this money. Unless he refunds me in the summer or my dispute pull through I dont think I'll ever see my monies again
Mod note: We had to censor some extremely personal information that the OP missed on censoring.
The Artist was taking commissions back in July and I desired to get one. It started off well with me giving references and then the exchange of payment came through. after a little bit I had asked on a progress update(Prob could of waited longer on that first update request), a few days later they do reply. No big deal they were busy with life. I wait longer and still no word, I ask again for any sort of update. No response for awhile, assuming more life stuff I decide to wait more. Then over the course of 6 months it has been attempts of getting any sort of update and met with pure silence.
This is my first time writing something like this so I apologize if it's a little all over the place.
For winter I have been taking holiday icon commissions, mostly to fund my medical bill expenses and my medications. Nothing was suspicious at first, everything seemed fine.
I normally take my commissions through Telegram and sell there, so this wasn't odd in the slightest. They proceed to then ask me if they could get their character drawn, to which I agree.
About three days later, I end up finishing their holiday icon and send them the file.
(You can see that they are still using the art as their profile picture on Telegram as well)
Everything was fine, though today at around 5pm I got an email from PayPal saying that a case was opened.
I was not expecting this at all, as I had finished their icon 2 weeks prior and we had no issues. I have never had this happen before, but after talking with someone I'm close to, I figured out what to do. I ended up putting my own info into the case, stating that they had paid for the piece on the 5th of this month, and then I finished on the 8th of this month. I had included a screenshot of our conversation to PayPal.
They put this under 'unauthorized purchase' even though we had clearly discussed this over Telegram and they confirmed that they did indeed send the money over to my PayPal. I'm not sure what to do, or how long this will take (it said it could take up to 30 days, but I just don't know if there's a general time before that where they usually solve this?)
Any advice/help would mean a lot to me, as this has never happened to me before and I'm not 100% sure what to do at this point. Do I just wait it out and hope?
Thank you for reading this!!
Oh April 24th of this year, i had commissioned Jazz-o for a 3 way collab commission with two other people. I was given a deadline of 2 weeks. I will admit fault on my part for failing to follow up after 2 weeks but i will admit i had completely forgotten about the commission at the time.
When i did remember, it had been 4-5 months since the commission had been ordered. When i did remember, i had contacted Jazz-o on Discord to request an update on the commission's progress. I was informed that things were on hold due to a recent death in the family and was told it would get completed. Nothing was said to imply the art was being worked on.
Not long after, i had a change of heart and decided i no longer wanted the artwork. Under the impression that the work still hadn't been started, i contacted Jazz-o to request a full refund, to which she agreed. She informed me she didn't have the money to refund me that day, but said she'd be able to get the money back to me in 1-2 months. I agreed to wait.
2 months pass and i receive a note from Jazz-o on deviantART claiming the artwork was now almost completely finished and that she could only offer me a $10 refund for what hadn't been done yet. I find out that the sketch had actually been finished at the time i requested the refund and simply wasn't informed of it.
I had to remind her that i stated i did not want the art anymore. I did receive the artwork instead of the agreed upon refund, but i did not want it and made that clear twice before receiving it. I'm posting this because there are several other cases of unfulfilled obligations on Jazz-o's end and i'd like to warn anyone who may or may not have considered commissioning her about the possible outcome of doing so.
In late June I commissioned DevilRush to draw 2 full color pictures for a friend's birthday that was coming up in a couple weeks.
We discussed the details of the commission over Discord, although I originally approached them through Twitter. Their Twitter was banned, and they had to make a new one. All records of that time have been lost.
Original discussion went well. DR seemed happy to work on the pictures and when I mentioned it was a friend's birthday, they said that they would hurry them up.
The first sketch was delivered in a couple days. Immediately after this, however, DevilRush disappeared from the internet for over a month. There are unfortunately no records of this, as their twitter was deleted after the fact. From gathering information from other people who had commissioned them, it appears that DR took the money from opening 20 commission slots and used it to buy themselves a new tablet. Then, they took on an undisclosed "big project" for their college and had to devote 100% of their time towards it. I messaged them over twitter several times in the next couple months, but got no response.
After 2 months of radio silence towards me, DR started posting personal pictures to their pixiv and new Twitter. After confronting them about this, they said they hadn't forgotten and had been working on other commissions that they'd not posted publicly. They also offered to pay me back the price of the commission after it was done. I declined, saying I just wanted the commission I'd paid for.
The last correspondence I had with DR was on October 24. Since then, they have been dipping in and out of Twitter, posting old images. Recently they've posted WIPs of personal works, which prompted me to message them again. I have not received any response as of December 8th. It is too late to issue a chargeback, and I am completely done.
This is my first time doing an AB, so hopefully I'm doing it correctly.
This was on my old account on FA (SkaalReaper), however, I have moved accounts since then and am now under HybridiumX.
August 17th 2019 I was sent a note by the user Ghost244 regarding a base ych I had for offer. As with any of my ychs, I like to make sure they've read the info on the post and have all the info needed. They're usually very quick for me to do, so I usually finish them the same day they're commissioned (unless I'm working or busy, but it's usually not the case and definitely wasn't the case with this one as they were both finished same day). They commissioned me twice on August 17th 2019 for $10 each for the same ych but with 2 different characters. I have links to the posted ych's below on FurAffinity.
YCH 1 - https://www.furaffinity.net/view/32699397/
YCH 2 - https://www.furaffinity.net/view/32702749/
More recently (Nov 29th 2019) I had gotten a message from PayPal saying there was a dispute on the charges from them.
I sent them a message to ask what was going on since I had finished the ychs for them and had even asked if everything looked good before posting them. I had gotten a reply from them saying they had no idea what was going on and were trying to fix it. I gave them the benefit of the doubt and waited. A day later it was pushed through and my account had been down from both the chargeback and PayPal taking extra money on top of it. I had messaged them asking if they were still working on it but it was read with no reply. I continued to give them a few days between notes and each time they would read and not reply. Finally I gave them a last message that I was going to post the beware in hopes they would try to reply or something but they yet again read and failed to reply.
I've never had to do this before so I'm hoping I have put everything together properly.
