On the 28th of September, 2019, I bid on and successfully won a YCH auction. There were a few issues with paypal (detailed below) but payment was eventually successfully sent on September 30th, 2019.
I sent subsequent Furaffinity notes at the start of November, then again in February, then once more June requesting a refund. On all occasions, I have been promised the artwork in the next several days. On each occasion this was false, no art has been delivered, and a refund has not been given. Since winning my auction, over forty subsequent YCH's have been posted, suggesting that this artist is taking on far more work than is reasonable. This is doubly so given that they have mentioned being under the weather in their final note to me, and despite this they are posting YCHs as recently as today (30th June, 2020).
At this stage, I have written off the amount paid, I don't expect to see it returned. I would like to warn people of my experience with this artist to avoid potential upset.
Evidence below:
The original thread naming me (11Sharn11) as the winner of the YCH:
Subsequent telegram conversation including confirmation of payment (NOTE: Conversation dated 3rd of June, 2020 at bottom, regarding the note I'd sent requesting a refund):
First note requesting update, dated December 2019:
Second note requesting update, dated April 2020:
Third and final note requesting refund, dated June 2020:
Further telegram conversation dated June 2020, including subsequent message requesting an update on the refund with no reply:
Artist's scraps gallery showing subsequent YCH's posted (note the YCH I had bid on, second from bottom right):
Artist's current gallery, including YCHs currently in progress:
First of all, im sorry for my bad english.
I commissioned Rachelfluffy on the 17.07.2015 for some artwork on their Furaffinity, I sent them 20$ for 3 Sketches. I received the first artwork on and waited like a half a year. I still haven't received my artwork or money for unfinished artwork except for the one that they finished, they blocked me from their accounts so I cannot message them anymore.
I was very patient and sometimes worried, becouse her journal was sometimes a very depressiv mess. She cleared a lot of journals, coments or any other hints, for her unstable condition. She uploudet the same photo 5 times a week. https://www.furaffinity.net/view/24225506/ . i find out last week, thats spaming and also unallowed on furaffinity. I heard from 2 other persons, that she has stolen from. But i didnt find theyre note again..sorry...no screenshot or evidence, i lost the notes as i cleared my notes.
I tryed to talk to her "close friends". One of them didnt know, why she was on her page as a close friend. The other one, sendet me after a long time a message, that i "harasment" her.
I tryed years later, to contact her on facebook. But there was the same thing like on furaffinity and skype. just blocked. She didnt wanted to talk.
I noted her about the sketch, that the one is for a friends birthday. She wanted to deliver it. but she didnt.. I know, too, thats my english was in the past a really painfully thing to understand. And i had some difficultys to clear me out. But the fact is, I guess, this was my first year in the furry fandome. And i really wanted to help little artists with my comission. But i lost all my trust after this experience. Its about 10$, i know. But this hurted so much, to be cheated. That action really broked my little tiny hearth in the past.
I seen month ago, she did it on "trusted artist". She dont deserve it. So, thats why i leak this screenshots.
Mod Note: The edited messages are the OP saying the artist's irl name.
Back in late September 2019 I saw Fur Fancy advertise on their twitter they were taking commissions for 3D sculpted and printed custom bases ( you use these to cast foam fursuit heads from). They advertised each slot at $300 USD + shipping, which for the sculpt and actual printing I thought was a great price, so I proceeded to message them about ordering two custom bases.
As you can see they were very prompt about answering my questions and sending me a PayPal invoice
It took me a few days to get the example sketches commissioned from another artist, but by Oct 5th I had sent them the rough ideas for how I wanted the bases to look.
After that I did proceed to ask them about upgrades to the bases such as eyeblacks but decided against them at the time.
Come Nov 20th 2019 I saw them post again about taking on another custom sculpted/printed base. I had a bit of extra funds and thought I'd add to my existing order. At this time I had not received any updates about my previous bases, but wasn't worried as not much time had passed.
Paid the same day I inquired and sent along the 3rd example sketch I commissioned for them to work off of
On December 17th 2019 I was sent a picture of this first feline base rendered in the 3D sculpting program.
Come January 10th 2020 I had received no updates so I thought I would start inquiring about the status of the commission. I was still waiting to hear when the first sculpt I was shown would print as well as see the other two 3D rendered as well as an ETA on the printing time. I heard nothing and messaged again on January 16th and 21st. I did not receive a reply until January 22 2020 , which at that point the lack of communication was starting to bother me. At this time I did follow their twitter and saw them make very frequent posts ( every couple days or so)
This was the first to my knowledge about the 3D printers needing repairs. I honestly know nothing about 3D printers so did not think it was a huge deal. I just wanted to make sure the PayPal window would not close before I received everything ( 6 months is the timeframe for PayPal).
I received an update come February 11th 2020 that one of the printers was back to working order. I assumed this meant that my first 3D sculpt would be printed soon. I still had yet to see the other two as digital sculpts. That was the only update I received in february, the rest of my messages on the 19th of February and 2nd of March were ignored. At this point due to the lack of communication I did bring up opening a PayPal dispute as it had nearly been 6 months since my original PayPal transaction in September 2019. That claim window would close on March 26th.
Come March 7th 2020 I did receive screenshots of the other bases being sculpted in the 3D program
That was all I had heard though. I inquired for an ETA on the printing come March 16th and reminded them that my first PayPal window closes soon on March 20th. To the last message I did not receive a response until March 23rd, only days before my first PayPal dispute window would close. At this point I did proceed to Paypal and opened the dispute, I did not notify FurFancy of it which is why I think they started messaging me more. Though they only would communicate with me on twitter, they would never message through PayPal .
At this point I have only received the 3D sculpted screenshots, no ETA of when they should print or even ship out. I was more than willing to take a partial refund of the 3D sculpted files, but I would not close the PayPal dispute until they had been provided to me as I did not trust FurFancy to take my money and give me nothing in the end. With the dispute FurFancy did bring her family issues into play, I assume to try and guilt me into closing the PayPal dispute. Personally this left a bad taste in my mouth.
FurFancy then proceeds to name drop another fursuit builder whom they are also sculpting bases for that is apparently ahead of my in her queue. At this point in time I had never had any ETAS given, seen a queue or even a TOS. The only form of contact I have for FurFancy is their twitter, though apparently they dont use it that often ( yet I see them post periodically selling misc parts and showing off suit wips)
At this point I honestly feel like I am just running around in circles with FurFancy. I ended up finding their TOS on my own, which as a client, even if not for normal suit work, I feel should have been sent to me. If twitter isn't an ideal way to communicate give me an email or telegram I can contact instead. For the last few messages I did have a friend help type up the response to outline why I am keeping the dispute on PayPal open and reinterate that I am willing to pay for the 3D rendered files.
So that is my last interaction with FurFancy on twitter. I submitted all this information to PayPal and they ended up siding in my favour as FurFancy never responded to the dispute by the looks of it.
In the end I did receive a full refund thanks to PayPal, but the entire transaction was a learning experience. I assumed that because of FurFancy's status as a larger builder commissioning would be professional and easy. I didn't loose anything but my time luckily
TL:DR
Commissioned FurFancy for 3 3D sculpted and 3D printed head bases, ended up not receiving them and opened a PayPal dispute to receive a full refund.
I commissioned the ref sheet back in november 2016, when he posted a journal saying that he needed the money and that he had time (https://www.furaffinity.net/journal/7931120/), so I went ahead and paid immediately after contacting him via note
In the note it was discussed that it was going to be a simple back and front reference with a feral form added to the side, as well as some text to go with it. They initially worked on it a bit, to the point of having it sketched and the feral form colored. The progress on this was shown intermittently until around february, when I stopped seeing updates on it all together and he started taking more commissions while shafting older commissioners in the process. After this he sadly mostly disappeared for a long while, only showing up with journals with what now seem to be excuses, and never communicating directly with his customers, even after asking several times. On the Nycket FA page there is a journal they posted asking people who were owed art (https://www.furaffinity.net/journal/8284232/), I do not know the current condition, but many others from around the same time have been owed something up to today (2020, 3-4 years later).
He recently reappeared with the new account (Kanthii https://www.furaffinity.net/user/kanthii/) and claimed they were contacting people that were owed art for either art, or a refund. I was not approached, but rather advised by someone. I contacted him through Twitter on the 5th of February, initially being really empathetic and trying to figure out what had happened
Initially I was hopeful that this would be it and he seemed to be communicative enough, knowing how many things were owed I knew there might be delays but as long as communication was good and I saw progress, even on what was owed to others, things would be okay. On the 17th of February 2020 I was approached through Telegram and asked about what I would like to have. That same day I received a very early sketch, but once more, it has not been worked on, nor have I been approached about it again, or with any updates on it. Unfortunately he has gone under the radar once more and their only activity has been a tweet saying what has been said over and over for the past years on the 24th of June.
Sadly it is back to the same old song and dance; 0 communication, I have seen 0 work owed to me or others, and he seems to have gone offline again, at this rate, it will keep happening, and truthfully, while I do not expect anything at this point, maybe others can know how difficult it is to work with this artist.
oCe opened a big Beach Bonfire YCH in 2015 (See here: https://www.furaffinity.net/view/17220132/ and here: https://www.furaffinity.net/view/17219741/ and the actual auction for my spots here: https://www.furaffinity.net/view/17364640/) and I grabbed several spots in it for a friend and myself. The auctions for the spots in the big YCH stretched down to December, because she was auctioning them by groups.
Payment was done on Sept 22nd, 2015.
The first updates were journals on February 2016, though she did posted other journals taking commissions in the meantime, and would keep doing it until she more or less vanished from the face of the internet altogether around late 2017:
One in the 15th: https://www.furaffinity.net/journal/7381550/
And one on the 29th: https://www.furaffinity.net/journal/7411940/
I sent a couple emails that went unanswered in July and September 2016:
Then she sent an email to everyone in the YCH with the first WIP in October 2016:
The WIP looked good, so I didn't try to contact her until January 2017, and again in March since my previous email had gone unanswered:
Then she posted a journal on July hinting that we would receive some WIPs (https://www.furaffinity.net/journal/8307192/):
And one in October 2017 explaining that stuff happened but we would finally get a WIP soon (https://www.furaffinity.net/journal/8456845/):
I never received the WIP this I sent her an email in November 2017 asking about it, but never got any answer:
Then in March 2018 and April 2018 I sent mails again, trying to get some news, with no answer at all again:
At this time, I turned to the A_B Community and sent a Lost Contact notice (https://artists-beware.livejournal.com/998856.html) which caused a reaction and I received a mail from her not too long after. Though that reaction would prove to be short-lived as shown by the email conversation below which is mostly me talking with little answers and long delays again between each answer:
Having ran out of patience, I've decided to make this beware. Obviously, it's way too late to dispute anything on Paypal, so I'm 300$ out of luck, and I have been given little in return for it.
If this manages to reach oCe, while I'd love to see the finished product, as I still do love her art style, I've lost all confidence that it will ever get done and any trust I could have in her due to the utter lack of communication, despite her telling commissioners to contact her via email and that she would reply promptly. Thus why I'd like to get a full refund of the 300$, and get done with this
Hi all! Oh boy I've been wondering if I should even make a post or not. My experience with this artist is a little different but the outcome is the same; didn't receive anything back.
This was my FIRST time commissioning Luna as someone showed me her work and I thought "wow that's cute!!". Maybe I should preface by saying I've commissioned a handful of people before and usually I don't ask for updates, as you'll see in the screenshots below with why I'm mentioning this part. I've always been fairly patient but then again.. I've gotten the artwork back in a timely matter in my opinion. This is 2 years in the works. This was also before I saw her massive queue. Again, I've been that artist, too, with the line up.. Alright, moving on..
She's promoted her commissions on FA as open as well as posting completed pieces. Seeing as she had many options to choose from I was stuck debating what exactly.. Found out she did pixels ($30 at this time) that's where I got interested. Cute, figured my character would look nice in her pixel style! Soooo left a comment, got a reply, shot a note, got a response and paid that invoice!
Cool, awesome, sit back and just wait. Again, I didn't know about her Trello page and I thought she was actively posting new content during this time. Which, she was sure, but it was varied pieces.. Discovering her Trello I was for sure on the queue!.. Little shocked over the size, too, can't lie.
Then a year passes, I noticed I was moved to her refund list. HUH.. but for whatever reason it took me some time to confront her about it. I was (now I consider it) foolishly waiting for her to contact me about the refund. Then I see she's promoting pixels again and that's when I decided to DM her. My first message didn't reach her immediately...
Dang, nevermind. I wish I kept the screenshot I took of her Trello where I found out I was put on the Refund List, along with many others. As of now I am not on that list. I wasn't happy being put on a refund list under assumption I didn't want anything anymore. Felt that was a little unprofessional, especially since I wasn't informed. (Maybe I too am at blame for not contacting for an update?) Regardless. . . I think no matter the time frame of something you should notify your clients about it. As a fellow artist I am understanding when it comes to mental health as I'm that person, too.. But the radio silence was definitely bugging me at this point. This was January 2020, now..
No response. Patient, but a busy person time slipped me as well.. Eagerly waiting any response.
Again, no response. I sent this email a month after I saw her post on Twitter about personal problems.
I just find it odd timing that around this time (March email) she vanished off all her social medias. Only to resurface with a screenshot from not even HERSELF but another Twitter user saying how she's taken time away from all socials, again, due to personal issues. I'm just big bummed! Oh well. More waiting.
I bought this bust from her back in February, I thought nothing of the pose until recently I found she had been caught tracing art.
From this artist on da https://t.co/wlZjSNImBs?amp=1
Now she's refusing to refund me for a ych I bought that she never started. She never started the piece anx in her TOS if something isn't started I get full refund.
I have already filed a charge back to get my money back fir the icon I will not get that she hasn't started.
Hello, I had commissioned fasttrack for two NSFW pieces in March 2018. Both comissions are NSFW with two character full background
The Artist accept the Comission and send me a payment request.
After i pay i still wait on a comission process after a while i contact him months later in 2018 he reply to the note and that was the last contact to him.
I send him Notes and a Email he didn't receive a response
I see that he was online in Furaffinity favorite some Images and Post Journals, i contact him ther too without response.
Hello all.
This is a bit of a tale so apologies if I end up typing way too much. I will try to explain every detail that is pertinent and submit as much proof as I can along with it. Additionally, this commission was for a NSFW story. However, I have made sure not to include any details of said desired story in this post. I could have screencapped even more of our conversations but I am only including the pertinent ones for this report.
To start with, I posted a SoFurry post in the Market looking for someone to create a story. Ayrrenth replied to this posting via message on SoFurry on August 3rd, 2017. After some discussion on the story details, we agreed on a price of $60 for a 7000 word story. The price was agreed upon on August 4th going into August 5th, 2017. I submitted my payment on PayPal according to my records on August 4th, 2017. (All private data has been blurred. If unedited screenshots are needed for proof, I can provide them.)
What then followed was messages of me checking up once in a while and the author telling me that they were working on it. And then Irma happened. They said they had to evacuate and that their house was destroyed along with their computer. Of course, I empathized. I was patient and awaited a message from them once things were better. They said things were semi-normal and they were trying to complete commissions. They said they would have my story done by Friday. And then they just disappeared. No further communication.
And then 9 months ago, I had finally kind of got to a place to stand up for myself. But that's a more personal thing I won't really get into here. I decided to reach out to this author on SoFurry and try to find out what happened to my story. I figured I wouldn't get a response so I ended up looking elsewhere for this person. There was someone on FurAffinity with a dragon that looked like them. So I reached out on September 9th, 2019 and, surprisingly, finally got an answer on August 24th, 2019. They offered a refund or to write the story. I stupidly continued on with wanting them to write the story. On September 11th, 2019, they said they had some of the intro done. This would be the last I heard from them. On September 26th, 2019, I reached out to check on the story and they left the message on read.
I believe at that point, I decided to just give up and not bother reporting them and figured I'd take the loss. But recently, I kind of started to find my own voice and confidence. So here I am. Over 2 years later. Reporting someone I should have reported a long time ago. Tired of being walked all over and just letting people rip me off.
Out of curiosity, I looked at their journals and found one that mentioned "previous bad customers". I am not sure if this author is referring to me or others, but I felt like I was pretty nice in my messages. Not to mention patient. Just wanted to throw that tidbit of irony out there. Anyway, I've reached out to this author on FurAffinity and SoFurry today to try to get a refund or my story. Based off my last message, I have a feeling it will be left on read and ignored. So here I am.
Hope this helps someone else. Especially anyone that is trying to get a joint commission with them or any artist that they are currently trying to commission.
Stay safe out there.
(If any further screenshots are needed, I can provide them. Or if any of the screenshots need further censoring, that can be done as well.)
Commissioned this artist in May of 2019 and didn't receive a response until I commented on one of their commissions posts.
After DMing and emailing with no response and seeing them continuing to open up commission slots I got a bad feeling so I commented on one of their posts directly. Immediately they messaged me, updating me and asking me to take my tweet down. They seemed extremely forthcoming/nice in the DMs and I thought things would be solved so I deleted my comment and told them to take their time (they offered free art in compensation for my time which I declined). At this point I didn't know how large their commission queue truly was (i thought they were just overwhelmed a bit) and it had only been a few months of waiting with them actively posting on their twitter.
Here are my invoices totaling $115 dollars. I have yet to receive a sketch or an update and as of March 12 2020 LunaofWater has been inactive on their accounts and has not contacted me back when I've DM'd them.
