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  • Caution: FurFancy Costume/victoria10717_/Nessi_Noodles


    WillowMammoth
    • Who: Furfancy Costume
      Where: https://twitter.com/victoria10717_
      When: 05/06/2020
      What: Fursuit/ Fursuit Parts


    Back on 12/07/2019, Victoria had originally made a post about selling a Wildpup head for $550.

    On a deleted quote-retweet around the first of May, she had reduced it down to about $450. It was about May 6th when I got a response to my question from May 3rd.

    97d71c43e60233fef166577b7fa23c0b.thumb.png.4281b565b0c1d1ad49b2b3f8e080ce3a.png

    This is where I began a direct message, asking questions about the head to be refurbished. The original tweet made it sound like the fixing up of the teeth and eyes would be included in the $450/$550 price, but those ended up being about $100 to add those in. It didn't bother me at that time, however.

    As a note, I had taken these screenshots as a precaution around the time she had temporarily changed her name to nessi_noodles, after a previous beware post.

    furfancy1.thumb.png.0116ab48ddcb114a29fba90ffa631c9e.pngfurfancy2.thumb.png.8f3f6bce61fff5b7575093af15b727ec.pngfurfancy3.thumb.png.d94dc8032261a7b506242902dc0c05f9.pngfurfancy4.thumb.png.9ad0e6cafc1c9031d2cc41a6178c4714.pngfurfancy5.thumb.png.0b4bde57e4b758ee49a3544143c851bf.png

    The invoices through Paypal.

    furfancyinvoice1.thumb.png.f8d0dca4f4532790f3489f4c442ab404.pngfurfancyinvoice2.thumb.png.18be268e2d75ac42c6e82e98a327d729.png

    On June 24th, 2020, I had sent my first inquiry for an update, and how I was not listed on her update Trello.a49e05776d12f4f47df2109edd097b2b.png.4532d3ad98e1760d0c388c41e4330a1e.png

    I thought I'd try poking her on her Telegram, as I had received no reply on Twitter, despite her at the time being active. Per the screenshot, I had asked for updates on September 05, 2020, showing read but not responded. During this time she was active on both Twitter and Telegram. I sent one more update on October 27th, 2020 before I decided to file a dispute with Paypal. The screenshot shows that this recent message has not been read since.5471851bbd385eaedcb154013736c436.thumb.jpg.ea6056075f2241558781415603077d5c.jpg

    I waited about a couple of days, and with no response despite being active on Telegram, I decided to file a dispute on Paypal before my 180 days went up to file. Since I didn't think I would get any response to a dispute like I hadn't on Telegram and Twitter, I decided to escalate it to a dispute. The screenshots in this beware were provided to the Resolution Center.

    furfancycase1.thumb.png.13464df5b45786581c4ae9d14687c23b.pngfurfancycase2.thumb.png.170f898571f243125fefc8ddce87d2d3.png

    Due to RL work, I hadn't gotten any screenshots on the Paypal escalation while waiting for the case to clear. While waiting, it showed "Adjudication reason: The seller has provided a full refund to you," while on the pending transaction, it said, "Credit has been processed and claim is now closed." Up until today, 11/10/2020, the refund was on pending, the resolution center showing it being refunded as an e-check.

    This morning 11/10/2020, I had received two emails at the same time, saying the refund was being delayed, then canceled. With some Googling, I found that this can sometimes happen if the seller doesn't have enough in their bank or Paypal account. Since I had to go to a morning shift at work, I couldn't contact Paypal directly to see about resolving this refund.

    furfancyrefund1.thumb.png.562dde5901e3f8d6ea0a17e446ce1fe7.png

    I had planned to call Paypal the next day, 11/11/2020, to see about resolving. However, when I came home from work in the evening, 11/10/2020, I had found the case had been resolved in my favor, and a refund provided to me.

    furfancycase3.thumb.png.398f1acc5a0f927c4313788bd78feb09.png

    It's incredibly disappointed it had to come to this, as Victoria is incredibly talented, but I wanted to at least warn others to expect delays or ghosting. I have not personally contacted Furfancy since filing the dispute, as I felt this whole deal had become a lost cause.

    65385e9c5bd9da103648d4ac19114c2f.png

    a49e05776d12f4f47df2109edd097b2b.png

    furfancydispute2.png

    furfancyrefund2.png



    User Feedback

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    Wouldn't an incomplete refund indicate that they were already in negative for their paypal balance before the refund initiated? It could be a possible indication that someone else might've performed a dispute/claim against them as well.

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