TLDR: I commissioned Cassandra in August of 2018 and have received nothing but delays and excuses until she stopped responding to messages in May of 2020.
Back around August 2018, I had decided to commission Cassandra for a custom plush of a character I created. With it would be included 1 set of clothes and plush jewelry for him. The total for it was $170, which was paid on August 18th, 2018.
In September, I get notified that she’ll be moving soon but that the plush would be finished once that was finished. She next messages me a bit in October with a question about the clothes and I don’t hear anything from her until I message her in December asking her to check with me about the address before sending the plush.
From this point in time, I was distracted by some personal matters that were going on (the reason I would eventually be moving) and kind of forgot about the commission until March 2019 when I sent a new shipping address and asked how the plush was progressing.
She was still recovering from a surgery she had in the month before. From here, I checked in every so often and ask how things were going with my plush and I was reassured she was still working on it while also getting a new excuse each time for further delays (family issues, dog had babies, moving again, etc.).
Finally, we get to May 2020 and I check in again only to hear she had moved her focus to making masks and that she was having issues with shipping things due to COVID. This is the last time I heard anything from her even though I messaged her multiple times from August to November. And full disclosure, I wasn’t exactly nice in my last message to her, but I was very upset after having been lead on and lied to for so long.
Around early to mid-August I start worrying because she hadn’t replied to me yet and I end up checking her Etsy page. She had posted a notice that she was temporarily taking a vacation due to the pandemic and so she can track down delayed or lost packages. It did state that current orders were still in fact being worked on though, which made me feel slightly better even though I was still worried.
Not to long after, I had noticed that the message had been updated to include that her Instagram was hacked, which at the time I figured was why she hadn’t replied to any of my messages. However, I didn’t notice until mid-September that multiple negative reviews had popped up on her store, all of which site either missing orders, lack of communication, or both. So now it wasn’t just me she wasn’t communicating with, but a bunch of other customers as well. Of course, I still wanted to give her the benefit of the doubt though and tried reaching out through Etsy but all I got was the auto reply.
Not getting any replies here, I also try to reach out via email to hopefully clear things up and quell my worries, but again, no answer. Eventually, her Etsy shop was either removed or taken down due to the negative reviews (not sure which). Not sure where to go from here, I post a missing contacts post on here on Artists Beware and also reach out via email. At this point, I has already suspected that I had been scammed but still hoped it was just some problem that had happened. After a few days, I was contacted by another person who told me that she had also done this with quite a few others, them included.
[removed due to third party]
Additionally, she deleted the emails I was using to try to contact her sometime after I had first emailed her about this whole thing.
With all this going on, I felt I couldn’t give her the benefit of the doubt any more and decided that I would put up a beware on her. I’m also inclined to believe that I was given the runaround and a lot of what she told me may have been lies. I certainly do not believe her Instagram account was hacked, as the timing was just too convenient and happened just as all the negative review started coming in. I am also very doubtful that she lost as many shipments as there are people who did not receive their order even with the COVID related postal delays that did actually occur.
I had also even reached out to some family members in my desperation to get any sort of communication with her. I got a couple replies back, one of which also stated that they had ordered masks from her but she told them the package had been lost in the mail and that they are still waiting for their money back as well. Most recently, I had also discovered that she has a Twitch channel where she has streamed many times since I last spoke with her, further evidence that she is not in a position where she wouldn’t be able to reach out to anyone and that she was indeed ignoring not just me, but everyone else as well.
So regardless of whether I’m able to get a refund, I would like to say DO NOT COMMISSION CASSANDRA WISE. It’s been so long since I did and I have nothing to show for it. I’ll admit that I definitely wasn’t as persistent as I should’ve been with this commission, but ultimately she’s the one that run off without so much as a good bye and it seems she is refusing to communicate with anyone that she owes work to.
Proof of names:
Booked a slot's(1/2) until October 15th.
I wrote him 15 with a payment reminder.
He appeared on the FA once a day at best. Ignores questions and requests for a different communication method.
After I said that I was canceling the invoice after 4 days of ignoring, he said that he sent it through echeсk, and it takes time (3-5 days)
Why was it impossible to tell immediately about it as soon as you sent the payment? I dont know.
I have not received any proof that the money was actually sent.
When I said that I did not want to work with him, he began to insult me.
I am writing this entry so that you would beware of him. If you work with him you do it at your own peril and risk.
In my life, I will never allow myself to offend a customer and will not tolerate this in my direction.
Have a nice day and good customer and artist for you^^
On July 20th, 2018 I requested a commission from Psy101 on Furaffinity. The artist asked for up-front payment($80 USD), which normally I'd be cautious about, but the artist came at the recommendation of a friend so I had reason to "trust" a bit more.
Since that time, Psy101 has ignored all future attempts at communication on FA through notes asking for a status update or if/when it'll be worked on. Each time, FA's Read Receipt feature showed he had indeed read / opened the notes I've sent him. Furthermore, Psy101 would go on to continue to take on new commissions, do gift art, and commission other artists routinely.
There are over 50 uploads on the artists gallery in the last 3 months alone, of a varying degree of personal projects, gift art, and commissions both done-for-others and received-themself. (I'd like to say I'm patient, especially with regards to if a refund is needed and if an artist doesn't have the money on hand to at least show some faith in *working* to get a refund at some point. In this case it seems money is not an issue with Psy101 as they're continuing to commission other artists while not responding to any note I've sent)
Image descriptions (minorly edited some NSFW details out to keep post SFW; if that's alright?):
AB1 - Initial note & idea, responded by Psy101 asking for a little more information, and myself replying (admittedly vaguely, blech) July 20th, 2018
AB2 - Psy101 reply to AB1 stating an invoice was sent, and myself replying it was paid. July 20th, 2018
AB3 - First attempt at contact on March 1st, 2020, more than a year later. My patience to wait was wearing a little thin and I just wanted to see if I'd been forgotten.
AB4 - Oct. 23rd, 2020, yesterday. I asked him for another update or if I should just take it here to AB since I didn't know what else to do at being routinely ignored
Psy101 Invoice - Edited -- Paypal invoice, edited to remove identifying details (I think I got 'em all?)
Readreceipts - My FA note Outbox showing the two times I asked for an update (AB3 & 4) have been opened/read by Psy101. (Normally there is a yellow "Letter Icon" until a note is opened/read)
(First post, sorry if I did something wrong.)
Two days prior to the incident I made the starting bid on an adopt put up by TeaEel, the Hundred-Eyed Mermaid Adopt. I was the only bidder, and so I won the auction at $50. When I received the invoice, it was for $53, and not the agreed upon $50. I questioned them about this, and came to find out that they were attempting to pass the cost of the PayPal processing fees off on me by up charging me above and beyond the agreed upon amount. When I objected to this, they claimed it was in the rules of the auction. I went back and reread the rules, and could see nothing of the sort, nor could anyone I showed it to. I pointed out nowhere in the rules of the auction did it say that I would be charged for the PayPal fees or anything extra other than the agreed upon price, and they insisted it was there without actually directly referencing it, saying it was their right as an artist to set the rules as they saw fit and if I did not follow through and pay it then I would be banned for violating their rules. Shortly after, they blocked me, erased the original auction post, and resubmitted it with the added text urging people to read the rules. The only thing I can see in hindsight that might be what they are talking about is one line that says "Commission is on buyer", but I can't imagine anyone looking at that and thinking it meant they were agreeing to be up charged. I am unable to provide a screenshot of my original winning bid as by the time I had gotten home they deleted the original post and resubmitted it (I was on mobile for the conversation), but they confirmed my original price and the up charge through messages. The screenshot of the invoice shows the date as the 22nd instead of the 21st, to my knowledge this is because they are much further ahead of me in time zone and invoices I believe match the date of the sender.
Hey guys. This is my first time writing a beware, so I hope I did everything correctly.
Screenshot: https://i.imgur.com/0KOcf6w.png
I contacted phvtes (now gobuwin) on DeviantArt on 9/16/19 with my information to get a pixel tag slot from the emergency commissions they were having. They replied 2 days later to accept the commission and said they would have a WIP done the same day or next at the latest. I let them know after I sent the payment.
Screenshot: https://i.imgur.com/IF4So9m.png
Things started to take a turn for the worse at this time. After not hearing from them with the WIP, I messaged on 10/8/19. I didn't receive a response. I messaged again on 10/16/19. I didn't receive a response until 10/20/19 when they sent a group apology to all of the people that had commissioned them that were also waiting for a response. I replied, a bit frustrated at the lack of communication after their tablet broke, but we agreed on continuing the transaction under the condition that it would not happen again. They cited mental health problems and offered a free painted headshot for the trouble, which I also never received.
Screenshot: https://i.imgur.com/JKI7u7f.png
I received the first WIP on 11/1/19 and replied with a request for a small edit on her ears. I received another WIP on 11/7/19 that was further along. Everything looked great. Unfortunately, this is the last WIP I ever received.
Screenshot: https://i.imgur.com/UkLFc0T.png
From here on out, none of the notes I sent were read or replied to. I asked for the status of my commission again on 11/24/19 and finally on 12/2/19.
Screenshot: https://i.imgur.com/KRrjDvF.png
Unfortunately, as I made the mistake of sending as "friends and family" on Paypal, I was unable to file a chargeback. Instead, I was forced to go through my credit card company to receive a refund.
Screenshot: https://i.imgur.com/Qd3pnpa.png
We got scammed by someone named Desmond_The_Demon.
On September 8th, this person wanted to buy one of our adoptables, so we sent the form. When the form was completed, we told that person about the price for all of that additionals which were listed, so next, we processed with the invoice. On the Paypal it said that 'invoice isn't paid' but was viewed, when that person states that they paid. We tried to see what was happening with it - we got the answer that this person was paying with the bank account using the Paypal, so we thought it will need some time to transfer the money from bank to the Paypal - so we trusted that person (we're always helping our customers as much as it possible) and we were preparing the files for them.
On September 9th - we said that the payment didn't come to our Paypal account and they stated that the money was taken out of their bank, so we thought that Paypal is doing something weird and we were still waiting for the payment. On this day we asked for the screenshot too, we needed the proof that the payment was sent and we wanted to know if the Paypal really need that much time to transfer the money - they answered, that they see if they can cancel the payment and they will show the screenshot after that. After writing that, this person disappeared until the next day.
So next day (September 10th), the person said that they tried to resend the payment but the Paypal said "not able to send" and dissapeared again until the next day.
We asked if the money returned to their account hoping that everything's okay. That person said the money returned back to their account (I didn't knew that the money could get back into the account so quickly, in 12 hours or something like that - it was suspicious too and we still didn't get the screenshot of the transaction). We thought if they can pay directly (without invoice), so we gave this person our Paypal e-mail for that, waiting for the results. So, they said that they'll try to pay directly and disappeared again. (I could say that they disappeared forever because they never wrote back, also we saw when they removed watch from our account).
On 12th and 13th was weekend so we thought that we'll wait for this person to come back til the Monday.
On Monday (14th) - still, no answer, the message is still unopened and their account was still inactive (like they're hiding from us).
Finally, we gave them last day to write back and on 15th we saw that there was recent activity from that person's account, so we sent a note about that the time for the payment is over and the adopt is available to buy for someone else. We wasted a week trying to help that one person with the payment (which was probably fake and unpaid from the beginning, because they didn't show the proof that they paid for it) and we prepared all the files. We gave them a chance, because we thought they were really planning to pay for what they wanted to buy from us.
SCREENSHOTS FROM THE CONVERSATION:
[proxy has been censored out by staff. please remember that bewares are only to focus on your transaction.]
That person is targeting YCH and adoptables (probably from 70$ and above but idk), trying to blame on Paypal that the payment didn't come to the seller and waiting if the seller will give them the product, because "it's paid" when in fact - it's not paid. There's no proof that it's paid - when you ask for the payment confirmation (just a little screenshot!), that person starts backing away and avoiding the messages.
So, please, watch out for that person - we hope that no one more get scammed confronting with this person. Take care!
UPDATE: I found that they wanted to scam next two people. If you can, please, re-share that or just tell people about it and when that person wants to buy something from you - block them, because they will never pay for that thing.
I bought 2 adopts from Hyperiontrash december of 2019. Via discord we had a conversation that if i paid her an additional $70 usd i would get nsfw and SFW full refs of both designs. After payment was sent for both, i received one, this beware is about the second set. we corresponded only on discord the last 9 months.
Payment proof:
So I approached Hyperion and agreed to pay for both refs as seen here
I received the first ref and the first promise of "sometime next week"
After 3 months of no wip, no contact, i reached out again after seeing a journal that she couldnt work because of her computer (while still not being listed on her queue): and then after a further 3 months (at this point we are at 6 months wait time I reached out again, as i was still not on her queue and no wips had been sent or contact made) i was told she was "almost done"
I waited another 3 months and reached out again. was told she would be done "in the next 2 weeks"
I waited a further 25 days and reached out a final time, this time suggesting a refund. I was told she cant refund me.
It is now as of posting october 15th, she has still not sent a single WIP, nor the final product, however on october 14th she has created 6 adopts from sketch - to final product and received total bids as of this writing of over 500 dollars, 300 of which has been paid to my knowledge and during a conversation on her server on the 14th the following exchange took place:
all adopts finished yesterday are grouped here:
at this point i simply no longer believe i will get the refs i paid for. as that is the case I felt it best I leave this beware for the community before attempting to issue a chargeback with paypal, or that possibly i may get the references, though at this point as i have been unable to use the design for a year i no longer want it the way it is so i would rather have the money so i can pay someone else to do the reference with changes.
Hello Everyone
I am very sad to write this and I have decided to sit on the issue for a few days. However I have decided that others could benefit to know my experience.
I originally commissioned twitter user Computer_Garden (Who will be referred to as Cubert) July 6th 2020. They have a unique commission type called a ko-fi baby which is basically a simple mascot design based off your twitter profile. The method of buying this commission was a setting on their ko-fi. I sent a DM on July 6th letting them know I had purchased one and what profile I wanted the commission based off. The next day July 7th they responded letting me know they have received payment and info.
I messaged Cubert again on July 29th with no response. I did again on August 19th and they finally responded. I completely understand how mental health issues can get in the way and I understood the pandemic has also took its toll on many artists. So I told them I understood and continued to wait.
Before I DMed them again asking for a refund on Oct 1st 2020 I noticed that during this time Cubert was posting a lot of personal art. I understand and encourage artists to do personal art in between commissions. However as a commissioner I couldn't help but feel a bit frustrated and ignored when I would scroll on my time line and see personal art with out hearing a word about when my commission would be completed. In a small way I did feel a little disrespected.
I decided on Oct 1st 2020 that I have waited long enough and I wanted to get a refund. This is something I did not want to do. However I was feeling anxious about the situation and I just wanted it to be over.
The response I got made me feel awful and upset. The message was dripping with passive aggressive tones and it made me feel awful. I felt like I was being treated as an annoyance rather then a commissioner. I understand their points. The word is a dark place right now and my mental health has also been effected. However with no TOS or queue to refer to in terms of completion time I was left in the dark and due to my own anxiety issues I was worried I would lose my money.
I understand the commission type is unique and can take a lot of time. However if someone spends 5$ or 500$ on a commission it should still be treated with respect. Just because a commission price is low does not mean the commissioner can be pushed aside. I did try to reach out multiple times and did not receive any concrete updates with out asking. I did receive my refund. But I was made to feel like I did something wrong for simply asking for it.
Our conversation is attached. All the dates are there. However it does not end with the refund.
After I asked for a refund they made a tweet saying they will start working on the other ko-fi baby commissions. On the same day I asked for a refund.
They then started posting all the other ko-fi baby commissions. Which confused me because in our DMs they told me they take quite a while....
I find this concerning. You should not need to have someone ask for a refund to have you work on commissions. If I did not ask for a refund I wonder when these commissions would be completed. I was also really hurt. I very much wanted this commission type and seeing them pump them out this quickly after telling me they take a long time made me feel very disrespected. And I also felt bad for the other commissioners because who knows when their commission would be done if I stayed silent.
Cubert is a wonderful artist and has a unique style that brought me joy. However I felt like my concerns were not considered and that I was made to be a villain when all I wanted was information about this art.
I do wish them the best. Thank you for your time.
Commissioned user Serathus at Deviantart back in 2016. Prior to this the person took two years to complete a commission. With a lack of clarity I commissioned them again and have only had a sketch since. I have sent them emails and notes on Deviantart, all of which have been ignored and said user has posted artwork since my notes.
More proof can be provided if necessary. Names are edited out obviously as this was done via email for the last commission. Prior commissions were done over Deviantart.
My old username was Katrica, real name edited out (K---) then I swapped to Shayochism and now Sadismancer. Any reference to those usernames is still me.
I had paid for a 5 Stage TF Sequence about 2 years ago for Sindaj to do with my OC. At first it was being worked on and about three of the stages were finished, but then after that, it was delay after delay after delay. On top of that, the artist would try to compensate financial losses in their life by trying to make adoptables and the like instead of focusing on the waiting list of commissioners, even giving priority to those that would donate to them on Ko-Fi to do doodles for. At this point I gave up on trying to ask for any refunds from them.
