VosurAekira
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Everything posted by VosurAekira
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Definitely if you're able to, contact Paypal or your bank pertaining to the transaction for this. I wondered why I removed this particular artist from my watch list (used to watch them before, but now I don't), and I think it was a situation similar to this, so she may have done this to other people too.
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Alright. Thank you. On the side note, if geckorobot1 did admit to being a minor, would there be any way to report that to Paypal (as the minimum age to use Paypal services would be 18)?
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Just to help clarify and cross-reference (last comment on here) https://artistsbeware.info/beware/submissions/client-bewares/client-beware-geckorobot1-r331/ Also, would it be an idea for the Beware here to be in the Client Bewares instead of the Artist Bewares?
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Since he just proved who he was with that setup, would it be an idea to include his twitter-tag as well?
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If you feel they have a rather consistent pattern of 'take the money and run' as shown by evidence on here, then I'd recommend you ask for your money back. If they do not provide a refund, you file a dispute/claim. Their TOS does not over-ride Paypal's client protection in any way shape-or-form. If they're not willing to give an ETC (Estimated Time of Completion), then I feel you have every right to ask for your refund (or step it up to a dispute/claim if they're unwilling). If you feel like you need to bring Paypal's dispute/claim system into this though, be ready to provide proof that the artist in question does not show a willingness to work with you and be ready to no longer commission the said-artist. To help guarantee success in this route, do not back down until you either have the art in hand or the money returned. the artist could possibly ask for the dispute to be cancelled, do not cancel it. Step it up to a claim if they are trying to get you to back down. The maximum I would recommend waiting (to give enough time for communication) would be 5 months from paid-date if you want a timeline to start up a dispute/claim.
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In all honesty, I would still follow the "cover your rear" mindset and ask the Date of Birth in both communication and in form. It's not common for it to happen, but if it is ever needed, you're covered if the situation should ever arise.
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There is an email listed on the shouts for the FA page [email protected] . Then there's also https://www.deviantart.com/yuki-moon and https://www.youtube.com/user/Naokishi listed on the FA page as well
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To further on Celestina's and NovaCandy's mentions, definitely ask for the date-of-birth during the planning and have them fill out a google-form where it asks for the birth date (not just age) in among the information. If they do not keep consistent or blatantly tell that they are a minor in one or both ways, then reject the commission. If they say the same thing for both, and you find out that it is a lie for both times, report the account with screenshots that they lied two-times about it.
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Quoting from https://www.paypal.com/us/smarthelp/article/what-is-paypal’s-policy-on-transactions-that-involve-sexually-oriented-goods-and-services-faq569 (since it is in their FAQ's) If this holds true, then Dumas~ puts himself at risk as well for trying to buy it. Whether or not Paypal enforces it is a different matter, but I'm just specifying this because of Paypal could just as easily use this mention against both of them if Dumas~ ever reported it and takane brought the evidence forward that Dumas~ was intending to buy such material.
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Something does seem a bit off about their 'threat'. If they threaten you with reporting NSFW content, then they would end up putting their own account in jeopardy as well (as Dumas~ is the one who ordered the NSFW content). Also, posting the situation here is well-warranted (not wanting to pay, threats, ect).
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Alright. Might be an idea to check to see if the other individual's transaction is still valid as well?
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Did the other person pay? It mentions "for my half" when they gave their email, so I would guess that the other one did pay if you finished it. And if that is the case, then maybe you can reach out to that person to find out what is going on?
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Payments done through Ko-Fi do not hide the names of the recipients (or the sender as well) depending on if they are a business-account holder or not. Business accounts tend to show only the business name rather than the individual's name. I would show a search I just did in my own account, but that would showing of private information. If you go into your account activity, put "ko-fi" in the search function (along with the time frame the transaction took place), you should be able to see the details of the person you've sent it to (or received from if you are a recipient). In those details, you will see "Ko-Fi Donation" or "Ko-Fi Support" as part of the Purchase Details.
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To further on this, you have a 20 day window after the start of the dispute to escalate it to a claim or else it can get auto-closed. Do not close the dispute until after the item is in your hand (and in viable condition too if a physical item).
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How Long Would You Wait? (about adopt purchase)
VosurAekira replied to worriedbean's topic in Advice for Commissioners
If you haven't already, compile all the evidence of the situation right now. If you have to escalate it to a claim , you might need the evidence to support your case. Also, do not close the dispute until you've gotten the work (even if the artist asks for it to be closed before continuing the work), you cannot reopened a closed dispute. If it looks like you won't get the art within the 20 day window before the dispute becomes auto-closed, escalate it to a claim. Do not wait out the full duration as some might try to do this to get the dispute to be closed automatically. -
auction AB'd auctions, didn't get extras
VosurAekira replied to CaravanOutpost's topic in Advice for Commissioners
Ah, last time I've had to do a dispute-to-claim was a week, so it must've changed, thank you for the update. And yes, Celestina's linked topic is the one that came to mind on how to go about in doing this. -
auction AB'd auctions, didn't get extras
VosurAekira replied to CaravanOutpost's topic in Advice for Commissioners
Depending on how much time has passed since the auto-buy, you could try contacting them through the email (as paypal does keep track of emails through the transactions) and if that doesn't work or if you are nearing the deadline in which you can do a dispute, then I would recommend starting a dispute. As it has been mentioned in one or two topics of advice: if you do start a dispute, make sure you have all the evidence to support yourself and be ready to escalate it to a claim if absolutely necessary. If you do this, expect to no longer do any business with that artist though as this is an ultimatum. If you start a dispute and you don't escalate it within a week of the start of the dispute, the case could very well be dropped and you will not have the chance of escalating it to a claim or starting a dispute on that transaction again.
