I misread the messages and was thinking "Well yeah thats a VERY good rodent base I wonder what the problem is" then I realized that somehow it was supposed to be a cat...wtf. As someone who's seen their fursuits in person at furcon this is CLEARLY not even close to the quality they're able to put out.
my partner was considering purchasing one of their premades last furcon and was going to check out their booth with me this year if they had one again. I'll let them know to not give them any business and look elsewhere.
The quality is absolutely appalling and you deserve much better. I wish you the best of luck at getting the money back or what you paid for. Though I'd assume a person would prefer their money back so they could pay someone who actually knows what they're doing and respects their customers instead.
thanks for taking the time to post this beware