Client scammed me by filing and escalating to a claim for non-received goods on PayPal and won a refund. The very last image attached involves the OC (on the left was the reference provided, on the right was the piece I completed).
I disputed it but PayPal ruled in favor of the client/scammer.
Client used fraudulent, made-up reasons to file the claim, that I've sold a Minecraft account which got blocked and that I ghosted them after. They commissioned me for a NSFW piece, which I delivered on, gave them the files (October 23rd) and woke up to the claim on the 28th of October, 2021.
The attached describe the overall series of events, my attempts to defend my case and ultimately the failure to do so. It's worth noting they used an associated email to file the claim, which is different from the invoiced one.
I attempted contacting them on twitter and to my surprise they did respond but lied that they would take the claim down.
I asked PayPal support if I could update my response to the dispute, they said they will only add notes that the client is using different emails and that I do NOT deal with Minecraft.
The client locked their account after our last DM exchange. Before doing so I made a screenshot highlighting they've seen the dropbox link. They admitted to seeing the finished piece, too.
Mod note: Removed finished commission, but it was uploaded!
I started supporting Kittbites on Patreon at their $85 per month tier, which includes a single character commission each month.
Paid June 1 (Supporting May)
Paid July 1 (Supporting June)
Paid August 1 (Supporting July)
Paid September 1 (Supporting August)
The first two months went by without a problem, and I got two commissions.
I asked for an edit to the pieces, but after that they stopped responding.
Which especially became a problem as two more months of Patreon support went by. Meaning two months of artwork have not been delivered.
I reached out to Kitt on their discord server (Unfortunately no screenshot, I lost access to their server).
I reached out to their manager (Puck) via telegram, and was told Kitt wasn't answering.
I reached out to Kitt directly, and got no response.
I am currently waiting on a fursuit that was first discussed at MFF 2017 and commissioned February 2018.
I paid off the suit in installments with the last payment being sent on August 2018. The suit is of my Thylacine character. I was told that the head would have to be sculpted, molded, and cast as it was a custom character with no bases for the head of the Thylacine. This was fine with me because at first I didn’t mind waiting. As stated in below it was discussed at MFF 2017 that work would be started once it was half paid off around the beginning of Summer 2018. Now I do understand I definitely wasn’t first on the list which again is fine.
Fast forward to early 2020 pre-pandemic. It was discussed the suit would started after FWA 2020 and be done in time for Megaplex 2020. Drakonicknight stated they lost a year due to carpal tunnel at the beginning of 2018 (unsure if they met 2019) and lasted until the end of 2019. I understood that, I know carpal tunnel isn’t fun to deal with. This was in February 2020. In July I messaged them again asking for updates. Now with Covid a thing, all cons, including Megaplex, were canceled. So I figured that the suit would not be done in time for when Megplex was supposed to happen (August 2020)
Now in-between all of this in 2019 DrakonicKnight did work on pre-made partials. While to me this is fine but I feel that your actual paying customers should come first. I understand emergency situations come up and you need money, it happens to the best of us.
January 2021. I messaged DrakonicKnight again asking for updates and to discuss a new deadline for the suit to be done. As seen in the caps below I asked about it, twice, both of which seem to have been ignored as the conversation jumps from February 9th 2021 to May 6th 2021 with no new completion date discussed. I tried contacting on twitter saying that I didn’t hear from them on Telegram and asked for an update. In April I was informed that they were scheduling a day for helpers to come out and help get things done.
August 2021 I message again saying I tried contacting on twitter and didn’t get a response so went to Telegram at that time only the head needed to be sculpted/completed and that was the last point of contact. I am not looking for a refund on the suit. I would love for it to be completed while receiving the same quality that all past clients have received. However if it does come to it, I will ask for a refund, I don't want it to come to that since I would feel a bit uncomfortable seeing what was once to be my character on someone else.
Pictured (I hope I can fit them all if not I’ll post the more important ones)are the conversations I’ve had with them. I also ordered a shirt from them (which is seen discussed in the pictures as well) but that also HAS NOT been delivered.
Urg opened for commissions on January 24, 2020. The commission queue opened at the time can be found here: https://www.furaffinity.net/view/34740959/ I (TenPoundHammer) am in the fourth slot.
I agreed to a two-character, full body piece with background. Per the posted prices, my piece totaled $115 USD.
January 25, 2020: Urg sent me an FA note confirming that I was in the queue.
March 24, 2020: Urg sent me a WIP and asked for payment.
March 25, 2020: Payment of $119.99 USD sent (the balance being PayPal fees).
March 26, 2020: Urg acknowledges that payment was received.
October 15, 2020: Inquiry to Urg about progress of pic. Urg informs me that a WIP will be sent on October 20.
December 31, 2020: Second inquiry to Urg about progress of pic. Informed that WIP will be "within four days".
May 7, 2021: Yet another inquiry to Urg about status of pic. WIP promised "next week".
August 31, 2021: Request for at least a partial refund due to long term lack of progress. Refund promised "tomorrow". As of this writing (October 7, 2021), Urg has yet to refund me. Also, unless I missed one, only one of the five pieces from the last commission queue appears to be in Urg's gallery; despite this, Urg opened for a new batch of commissions on September 6, 2021 despite an obvious backlog ( https://www.furaffinity.net/view/43597577/ ).
I am out $119.99 USD until this is resolved.
I commissioned Gamblepaws for a NSFW picture around December of 2020. I paid the invoice on December 17th, then heard nothing for three months. After three months of waiting and not hearing anything I was finally told I'd be getting a work-in-progress sketch that evening (June 15th, 2021). Then after not hearing back I waited a little longer then asked if there was an ETA. I've asked a few times over the months now but I've not heard back since then, so now it's been another three months since they've said they'd have a sketch done by the evening.
In total I've been waiting nine months since paying the invoice and I've only heard from the artist once after paying, and that took 3 months... After nine months my commission hasn't even been started and the artist is ghosting me. They've been active on Twitter and have posted as recently as October 1st, 2021, yet still haven't opened any of my notes on FA nor responded to my DM on Twitter.
https://cdn.artistsbeware.info/monthly_2021_10/Screenshot_2021-10-06_14-46-37.png.c0ada617cd7078ad868e204c520c9f68.png
Hello all. So I ordered this commission back in February 16th of 2021. I have previously worked with this artist before and never had an issue with them so I decided to work with them again since I quite like the last piece I did. Anyways I successfully put in the request commission form from a Google from thing can't remember the exact thing and got a response back within a few days and she was quite excited to be working with me again.
About a month later on March 19th I did receive a rough sketch so just the line arts. As for what I commission was in general I ordered a single character illustration with full shading and a background. When I got the sketch I was quite happy with it as it looked very cute. I did requested two things to be changed on it though. The first one was the body style. The character I used was a bit chubby and they drew her as a thin character even though I had her body style listed in the character info tab thing for the refs I sent. The second was just to make the boobs a bit bigger as they where pretty small for the character and just looked a bit weird to me. And following that she agreed to change those for me and have it fixed in a few days
After the sketch was approved that is when things took a turn. On April 11th I asked for an update and got no response, I waited two months and asked on June 15th for an update and once again no response. Then I became a bit annoyed and sent another one on June 19th asking for an update as it has been three months since I received anything. Finally the next day June 20th I received a reply She mentioned to me she was having health problems and was worried this affected our business relationship with us working together for comms or however you put it. I mentioned to her that that is all fine and I hope she makes a good recovery and feels better soon.
Next month July 8th 2021 I receive a message saying she will have an update by the weekend and I responded with how I was excited to see it. And this is the last I have ever heard of her. On August 9th I sent a hello message and was ignored and two in July but deleted those as I thought I was spamming. Finally I had enough I sent a message on August 29th detailing my annoyance and lack of response and how I was a bit stressed especially with how much money this was. I outlined I would like a refund but she could keep what is owed for the rough sketch. As of me waiting this it is September 16th and I have yet to hear a response.
I am slowly getting done with commissioning people a this will be the fourth artist I have had to deal with that has run off with my money. I like to commission people and support others but it is really getting hard for me to do so as I'm just paranoid at this point so idk what to do. Anyways here is a bunch of images
Paypal Invoice statement I paid on February 18th 2021
Message one: Discussing comm stuff, like pose the character I'm using and background junk
Random stuff and Paypal being weird for me with the invoice
Rough sketch received
Lack of response 1
Response back and saying when I'll get an update
Where we are at now
But yes hopefully this all checks out. Still learning how to do these. But ea take care and have a great day, cheers! ^^
Hawk and I agreed to do a trade where he was to give me a set assortment of video games in return for $50 usd and lots of art from me.
I believe he goes by he/him pronouns so that is what I am using for this post.
His account has since been deleted so the user is going to be “instagrammer”
He took a long while to actually tell me what he wanted with reguards to artwork so I didn’t actually start drawing until he picked out said drawings that they wanted me to do.
He ended up asking me to choose the amount and type of drawings I do for him.
and this is the reaction to me sending WIP photos of the artwork and eventually finishing them all (images aren’t there anymore)
I asked him for his address so I could ship the artwork off as soon as I could and it took them a few days to respond to that.
I am pretty sure I shipped the box out on October 19th or 20th 2020 and asked him to let me know when he received them.
I thought it was weird only because I didn’t have any other international or US packages take this long even with the pandemic.
I messaged him when I saw that it was delivered and he hadn’t messaged me.
Since he stated that he had COVID I let him be and didn’t message him for at least 2 weeks. I ended up messaging him for a check up on February 17th because he said he would package it up and send me a picture in the previous message which he didn’t do.
here he sends me a picture of the labeled package (just a handwritten one) so I believed the package would be sent that week like they said. I tried not to message him about shipping or tracking at the time it because I didn’t want to seem like I was pestering him.
Since it took so long one way, I assumed it would take just as much time the other way so I decided to message him about a tracking number when I falsely believed the package was well on its way. This is the last of the messages we sent through Instagram
when I saw that the Instagram account was deleted I assumed he just ran away, hence my first message to him through Telegram
I knew I wasn’t the only one having issues with him (as about 3-4 close friends privately messaged be about similar issues with him as well)
to this day I have not received anything out of this “trade”. No artwork or money or games.
I tried to be extremely patient this entire time with him as I know he has mental health problems and 2020 was a year, but I honestly don’t know what to do at this point. Talking to him seems to get me nowhere.
Here is the original agreement for a paw commission and a headshot commission.
Proof:
Part 2 of the Agreement:
Also how you can see on the screenshot above the artist has received the payment, but here is proof of the transaction anyways:
After everything was settled I checked out the artists queue to get some kind of idea how long I might have to wait on the commissions.
And well I was very surprised that the artists list is really long... So I figured I give the artist a reasonable time period to work on them.
So after two months of radio silence in the dms, I saw that the artist still took a lot of commissions, even thought their current list, which got even longer the last time I checked, wasn't even done yet.
I thought I'm gonna message the artist again, cuz on their list they wrote that people can message them to get prioritized on their list.
This went as follows:
I received no response on the original message, even though the artist was tweeting and engaging the entire time on their social media accounts.
After a week of no response I decided to message them again. Which is the second message on the screenshot above.
When this message was ignored as well I set a deadline for the artist. Which is the third message you can see on the screenshot above.
There was a shorter time period between the second and third message, because I already got a bit annoyed.
Finally after another week I got an answer from the artist:
First I was a bit sympathetic with them, because I get that mental stress can have a big impact on someones life and I explained why I was so persistent to them as well.
But showing my sympathy was a mistake, because after the conversation above the artist started to make excuses for not working on commission more and more frequently on their public twitter account.
Also communication with this artist stopped entirely in the dms. They never responded back.
So I messaged them regarding a refund, after again almost 2 months of radio silence. I gave the artist more time than the deadline I set them originally.
And I still haven't received an answer yet.
Initial agreement of two images. Two illustrations. One for a playmat and another for card sleeves.
payment proof:
First image delivered + no response on the second one.
It has been radio silence for 2 months with not even lineart done on my second picture
ordered a mini-partial on the 13th of April 2020, head was completed on September 2020, no further updates on the rest of the order and artist is yet to ship the finished item and as of august 2021 I have not received anything from the artist nor does the artist respond to messages anymore
