On 11/19/2020 I purchased an artistic liberty fursuit head from BeastworksStudiosLLC(aka Beastworksfx) for 400 USD. Time passed by. In May 2021, I noticed they had closed their etsy shop. I emailed them, concerned and for an update. I did not get a reply. I emailed them again in the beginning of June 2021. I got no response. About a week later in June, they posted on their instagram that they were closing their business and liquidating the shop. They were going to give refunds and send out uncompleted orders. He instructed his clients to email him in an instagram post. (I do not have the post screenshot, but I did manage to save one where he mentioned he saw my email in the comment section.) I emailed him, as instructed. I heard back from him a week or so later. He offered to set up a repayment plan with me. He said he could refund me in installments, if I was interested. I emailed back and accepted his offer, but there was no further contact. (Personal Info is Censored) In November 2021, I attempted to email him. His email address cannot be found. His instagram currently named, BW2021closed, is not active and posts deleted. Beastworksfx website has also been deleted. They have cut off all means of contact.