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  1. https://artists-beware.livejournal.com/988896.html This is a mod repost as the original by bootybich has been deleted. MOD COMMENT: Please keep the comments focused on the beware itself. How/why the post was originally deleted is NOT the topic of this post. WHO: Lost-Paw WHERE: http://www.furaffinity.net/user/lost-paw WHAT: Two digital art commissions, one an upgrade of a previous sketch, totaling $300 WHEN: Mid-July '17 — Present EXPLAIN: Back in July I commissioned Lost-Paw for $300 worth of art, an entirely new piece as well an upgrade to a previous one I had gotten from them, with the promise from them that it would be completed immediately. I waited a week, and they said it would be done. Then a month later I heard it would be done by the end of August. In late September I asked for a refund and they said they would give me one, as over two months had passed at this point and I was entering school again. Since then I periodically checked in with them to see how it was going and heard things about them working on, but never answers that were too specific. They opened comms multiple times, and made promises that art would be completed but they've barely posted anything on their FA or Twitter since then. Now 8 months after my original comm they haven't read any of my messages in over a month, but are still active on Twitter. Additionally they seem to owe a good number of other people, and have no publicly posted queue anywhere to track just how many it is. As it's been over 180 days I'm no longer protected by PayPal or eligible for a chargeback, so I'm left without options. PROOF: Full conversation history (Some censored NSFW art): https://imgur.com/a/aAaH7 Edit 3/27/2018: Shortly after this post was made the artist contacted this user and sorted the issue out with them, being extremely apologetic about it and quickly issuing a refund for the full $300.
  2. https://artists-beware.livejournal.com/987533.html WHO: Adiago/Zero/Damien WHERE: http://www.furaffinity.net/user/adiago WHAT: Digital art WHEN: Paid for on December 17th, 2017 - current (No work completed on the piece at the time of writing this.) Explain: On December 17th, 2017, I purchased a piece of art from Adiago over voice in her Discord. The piece was supposed to be four other characters and myself. While I don't know how much the other people paid, I paid a lump sum of $195, which I know was the most out of the group. The money was for all of our characters to be in a Chinese New Years themed, cell shaded commission. Between purchasing my slot and writing this post, I have been blocked from all forms of communication by Adiago, and no WIPs or any updates have been given to me by her or any of her trusted contacts. The commission was added to her "To Do List" on February 1st, 2018. This is the only progress that has been made on it thus far. The date of writing this is March 14th, 2018. (Pictures below) A friend of mine went out of his way to contact Adiago directly, and the response I received in her Picarto stream was "tell Kat if he does a chargeback ill post him to artists beware. where thousands of people will see it." When someone in stream asked what this was about, she responded "someones trying to be a D-bag and if they do it ill ruin them and no one will ever draw for them again". These were posted publicly for all in her stream to see. (Pictures below) This is the first time I have ever decided to go through a charge back. I would have liked to work things out with the artist, but at this time the artist is refusing to speak with me. I have no way of contacting them myself, and at this point I just want to post this and be done with it. I am currently in the process of trying to get my money back, and writing this due to it being a bad experience. From my understanding, this is not the first time something like this has been written about the artist. I paid for work, the work was never finished, and now I want my money back. That's the short of it. Please note, all commission details were worked out in voice in Discord. Adiago and I had a good business relationship, and this is how most of our transactions took place. The only details of the commission are shown below in her "To Do List". EDIT: At this point, the chargeback has been completed, and Adiago has pushed this issue from a professional conflict to a personal one. Please see below for all the details. https://imgur.com/a/e5QDD This is to show that this is the only commission still sitting in her to do list. The artist is currently working on personal work in her stream. (Linked above) https://imgur.com/a/UNQeR This picture shows that the commission was put on her "To Do List" on February 1st, 2018. You can see the date in the lower right hand corner says 3/14/2018. This commission is still in her "To Do List" at the time of writing this. (Linked above) https://imgur.com/a/NTIT4 https://imgur.com/a/oVLG5 https://imgur.com/a/zLulv https://imgur.com/a/LkUor These links are to show that I am currently blocked from communicating with Adiago. I am currently blocked on her FurAffinity, both her twitters, and Telegram. While wanting to keep this strictly professional, I decided not to censor the Telegram link (Besides the names of both my boyfriend and another friend of mine for privacy reasons), because I would like people to understand how I was treated as not only a loyal follower, but a returning commissioner as well. (Links above) https://imgur.com/a/mFNYM This is the receipt for the Paypal transaction. This is to confirm that I did purchase this commission on December 17th, 2017. (Linked above) https://imgur.com/a/t3pa1 This is her stating publicly in her stream what she intends to do with me charging back. Please look at the quotes "tell Kat if he does a chargeback ill post him to artists beware. where thousands of people will see it." and "someones trying to be a D-bag and if they do it ill ruin them and no one will ever draw for them again". (Linked above) https://imgur.com/a/VPeJF This is Adiago's Terms of Service. As it states; "If at any point in the commission process I either find you intolerable or the commission is giving me a large amount of trouble, I will either offer or do a force refund. The final refund amount will be (Total amount-Work completed= Refund). Full refunds only given if I have not started and the commissioner is being problematic." In this situation, Adiago had not started my commission at this point, and had me blocked on all her places of contact. I can only assume at this point I am being found intolerable, and am entitled by her ToS to a full refund. (Linked above) https://imgur.com/a/f4tg0 This is confirmation that the issue was resolved. I was originally going to let this conflict end here, since the claim has already been settled, but Adiago has escalated the issue even further past this point, and has taken the issue from a professional conflict to a personal one. (Linked above is the claim outcome) https://imgur.com/a/0l0g9 This is the image a friend of mine sent me. The time this was sent was 12:41AM on 3/18/2018. I didn't cross out my main account to show that it is in fact me she is targeting, and that I am not going on a witch hunt. This was posted after Paypal had come to a decision on the claim, and marked the issue as "resolved". https://imgur.com/a/uJPi0 This is extra proof to show that I am indeed a returning customer to Adiago. I have purchased more in the past, but throughout 2017 alone I had sent Adiago a total of $555, not including the $195 chargeback. This also shows that this is the only refund I have had to request from Paypal against this artist. As stated above, I originally wasn't even going to make this post, even with the way she was treating me. The Paypal claim was resolved, and I would have liked to wash my hands of it. Adiago has taken this issue out of the realm of professionalism and made it into something personal. I would like to make the community aware of this unprofessional behavior, and ask to please take caution when considering purchasing art from Adiago. This is the first issue I have ever had with the artist when it comes to buying art, but the situation has quickly escalated into something I would like to be no part of. Thank you for reading, and please be careful! If she is willing to treat returning commissioners like this, then there is no way to know how she will treat new commissioner too! Beware!
  3. https://artists-beware.livejournal.com/984123.html WHO: Athena(TheJackal) WHERE: Dealt with them at MFF 2016 when commissioning it FA: http://www.furaffinity.net/user/~athena~/ Twitter: https://twitter.com/AthenaTheJackal WHAT: 100 dollar Bead badge (headshot) WHEN: Sunday near end of dealers den at MFF 2016 EXPLAIN: I had commissioned her for a bead badge at that point, and tried to keep up on it and she made it sound like she was working on during the talks, come MFF 2017 when i figured i would pick it up, she doesn't have and it and says she would get it done soon, its now February, and has ignored my messages giving her a deadline and hasn't made any attempt to fix it while still posting ones she is making, essentially skipping my commission PROOF: https://imgur.com/gallery/LbIhF list of our talking, she ignored my request to show work.
  4. https://artists-beware.livejournal.com/974050.html WHO: Customer- Levi (Telegram: @Leviathan95 ) EDIT: Telegram username keeps changing every so often. WHERE: Telegram WHAT: Digital Ref(refunded $20) WHEN: Between Sept 7th-October 19th EXPLAIN: I had Levi commission for a fursuit ref on september 7th. He was 7th in line when he commissioned me with a lineart project in 1st and 5 small projects inbetween. Sadly I got sick with an infection the entire month of September and could not work on his reference sheet. In October I had stopped working on a big lineart piece that was first in line to focus on his ref for the entire week of October 16th-19th. I had completed the linework of the ref and was going to color it on the 20th since I had a family emergency on the 19th but he tells me he is getting another artist to make his ref because I'm not working fast enough and I was working on other stuff that isn't his. (Unfinished ref: https://imgur.com/hHKooX4 ) 1. He was 7th in line on September 7th 2. As any normal artist working on smaller projects like icons, badges, etc is a way to take a break from big projects like lineart and refs so you can feel refreshed to come back to the big project. 3. Someone paid for a deadline for 1 week and I finished it in a day It was stated in my Telegram art channel that he was in and was able to read other messages like for example how I had halted work when I was sick. (Proof of alerts what was posted on Art Channel: https://imgur.com/tSxpnee ) 4. He was 2nd in line and I stopped working on the 1st commissioners lineart for him. 5. In the beginning of our conversations he had stated numerous times that he was in no rush for his ref to be completed. (Moments where he said it was no rush: https://imgur.com/tqgLmQD ) So he decides to lie to the fursuit maker that he was getting said fursuit from saying I pushed him to 12th in line when that wasn't even true, The maker informed me of his concerns and I had approached him with his problems. My ToS states I only give partial refunds but I had no choice but to give him a full refund. Due to fearing he would spread rumors that I didn't give him a refund at all. (my ToS: https://goo.gl/forms/New1kFb0HQwYtOzS2) PROOF: Here is the entire conversation https://imgur.com/a/tjpFK UPDATE: I had got in contact with the artist who had made his new reference sheet and they can confirm about his behavior that made them worried that Levi would attempt to get a refund if they did not work fast enough. https://imgur.com/meBYbmu
  5. https://artists-beware.livejournal.com/972238.html WHO: Caltroplay WHERE: FA Profile: http://www.furaffinity.net/user/caltroplay/ I met her at MFF 2016 in the dealer's den, and paid her 75$ USD for a sketch. WHAT: Black and white (I assume digital) two-character sketch, paid $75 USD in cash (she didn't take cards). WHEN: Met her on the last day of MFF 2016, talked briefly, asked if she was available for commissions, which she was - so I happily commissioned her for a two-character sketch. I messaged her through FA two weeks later on December 19th, describing an idea I wanted illustrated. I got a reply from her two weeks later, saying she wasn't sure if the idea would work well but she could give it a shot. I have not heard from her since, despite replying to that message and sending her multiple FA notes in the following months. I sent her a note on Jan 16th which FA has marked as read, but never got a reply. I sent a followup note on Jan 28th, which FA still marks as not read. I've looked for other ways to contact her - left a shout on her page, tweeted at her a few times, but never heard back. Her FA journal post from Dec 7th, 9 months ago, lists my name as one of the people who ordered a take home commission at MFF: http://www.furaffinity.net/journal/7962221/ https://ibb.co/e067KQ EXPLAIN: I've offered multiple times asking for either a refund or the image I paid for: This is an FA message I sent on Jan 28th: https://ibb.co/fMzuzQ This is a tweet I made on May 21st which was never addressed: https://twitter.com/NitramHu/status/866531731515383809 To my knowledge she still uses Twitter - her FA profile has not been active. I don't know of any other way to contact her. I feel kind of bad for doing this, as she seems to be dealing with some personal issues, but I haven't received any news in over 8 months. PROOF: This is an FA message I sent on Jan 28th: https://ibb.co/fMzuzQ This is a tweet I made on May 21st which was never addressed: https://twitter.com/NitramHu/status/866531731515383809 Her FA journal post from Dec 7th, 9 months ago, lists my name as one of the people who ordered a take home commission at MFF: http://www.furaffinity.net/journal/7962221/ I don't want to harass or hurt anyone - I just want to either get my art or a refund. Probably just a refund at this point.
  6. https://artists-beware.livejournal.com/970977.html WHO: Yuurikin on FurAffinity, Onika on Twitter WHERE: http://www.furaffinity.net/user/yuurikin/ WHAT: Digital art, single character ($85) WHEN: Paid on May 13 2016, I sent a note on August 19 2016 asking for a refund. EXPLAIN: The artist opened for commissions in early May 2016 and I got a commission slot, payment was made on May 13 2016 (https://puu.sh/xEbuA/78ada16279.png) in the total of $85 for a single character digital piece. The artist later made a journal in mid-August 2016 stating they were overburdened with a large commission queue and would appreciate folks asking for refunds (Journal since deleted). I sent a note on August 19 2016 asking for a refund (https://puu.sh/xEbzA/4da6977871.png). I did not receive a response to this note so I sent a follow up note on September 22 2016 (https://puu.sh/xEbD6/013fc01f4e.png). I got a response back from the artist a month later on October 22 2016 stating they were working to get mine and others' refunds out sometime in the beginning or middle of next month (https://puu.sh/xEbDl/be089f9dc8.png). I stated this was fine (https://puu.sh/xEbJb/fe3f3feab5.png). I followed up on November 28 2016 when no refund was seen for the entirety of the month, proposing an exchange for a different commission, offering the artist another route out (http://puu.sh/xEbNp/c354455819.png). I sent the details of this commission on December 8 2016, did not receive a response, and followed up again on December 12 2016 to see what the artist thought, to which they replied "Yeah that would be fine" (https://puu.sh/xEbUQ/329d7a6462.png). I did not hear from the artist after. There were sparse messages and journals about the refund process intermingled with musings about having no desire to work (https://puu.sh/xEc6y/10ad8fd440.png, https://puu.sh/xEc7G/c601242319.png). There was a refund queue on their Trello at one point, detailing everyone waiting for a refund, how much, and what order they were in line. This Trello list was eventually removed as well and instead replaced with a note about where he is at with refunds (http://puu.sh/xEcd7/c521e21706.png as of 9/19/2017). I sent a note asking about the status of my refund once more on September 6 2017 (https://puu.sh/xEaZS/f441ea1d63.png), which he read and did not reply to (https://puu.sh/xEaZd/b29965217c.png). I followed up almost 20 days later, a few days after this I received a response stating he was leaving for a trip and I should see a refund around the start of October (http://puu.sh/xMfxY/d18c403e67.png). PROOF: Proof of Payment: https://puu.sh/xEbuA/78ada16279.png Note 1: https://puu.sh/xEbzA/4da6977871.png Note 2: https://puu.sh/xEbD6/013fc01f4e.png Response to Note 2: https://puu.sh/xEbDl/be089f9dc8.png Note 3: https://puu.sh/xEbJb/fe3f3feab5.png Note 4-5 + Response: http://puu.sh/xEbNp/c354455819.png Note 6-7 + Response: https://puu.sh/xEbUQ/329d7a6462.png Journals: https://puu.sh/xEc6y/10ad8fd440.png, https://puu.sh/xEc7G/c601242319.png Trello Refund Note: http://puu.sh/xEcd7/c521e21706.png Note 8: https://puu.sh/xEaZS/f441ea1d63.png Proof of Note 8 Read: https://puu.sh/xEaZd/b29965217c.png Note 9 + Response: http://puu.sh/xMfxY/d18c403e67.png EDITS: 9/26/2017: Corrected pronouns 9/29/2017: Received a reply (Note 9 + Response) 10/8/2017: Was informed I'd receive my refund later that day, and did receive a refund in full. Situation resolved.
  7. https://artists-beware.livejournal.com/968610.html WHO: Eltalite/Elty/Demu/Rhey WHERE: FurAffinity (x3) - https://www.furaffinity.net/user/elty https://www.furaffinity.net/user/demu/ https://www.furaffinity.net/user/rhey/ Weasyl: https://www.weasyl.com/~demu DeviantART (x3) - https://eltalite.deviantart.com/ https://inkydemu.deviantart.com/ https://demu.deviantart.com/ DeviantART Group - https://whitevale.deviantart.com/ Tumblr - http://eltalite.tumblr.com/ Twitter - https://twitter.com/eltalite Patreon - https://www.patreon.com/eltalite (There may be others I am unaware of. I apologize for this.) WHAT: An Original Species Adopt Found here: https://www.furaffinity.net/view/18744417/ was sold to me for $250 and has since been reclaimed. I was not given a refund for it, and the individuals that are aids to the seller as well as the seller in question all refuse to even speak to me. WHEN: I bought the design on January 10th 2016. A dispute between me and the artist occurred sometime in October 2016 that got me blocked by them everywhere, including emails after an email exchange with the artist. The adopt was "reclaimed" on August 24th 2017 and after a brief attempt at an email exchange I was dismissed, and ignored. (Please note that I live in the UK which will cause time zone differences between me and the artist as they don't live in the UK) EXPLAIN & PROOF: On January 10th 2016 me and the artist entered an exchange via notes that displays my interest in buying the adopt in question. The artist accepted and I sent them the payment without delay within the space of an hour. (Notes: https://drive.google.com/file/d/0BzhBESqCaxDiUDFVS3EydDlvSGs/view?usp=sharing, PayPal: https://drive.google.com/open?id=0BzhBESqCaxDiQUJHNFdFWi0yVjA) On October 2nd 2016 Demu posted a journal concerning the his original species Ferrin, stating that female Ferrin no-longer had breasts as they lay eggs instead of producing live young, negating the need for the females to produce milk. I posted some comments on this journal and Demu took offence with them and blocked me, on every platform they knew or could discover I was on. Now when I purchased the adopt they make it a requirement that we adhere to an agreement called the Ferrin Adopt Agreement. this agreement is updated regularly and I can not provide the version that I initially agreed to or the version of it that was enforced at the time I was blocked. The current version is here: http://whitevalestudio.com/athenaeum/doku.php?id=documentation:adopt_agreement . The reason this is relevant is because it was last updated on November 2016, after October 2nd 2016 when this incident be tween us took place. The oldest version I can find is here: https://sta.sh/0kw73r0l6sq which was updated October 2015 Now after being blocked initially I felt terrible and disgusted with myself to the point it had a negative consequence on my mental condition, so I panicked somewhat and emailed them to apologize (https://drive.google.com/file/d/0BzhBESqCaxDiaGR3RUxRT0FqVGs/view?usp=sharing) . This didn't go down well. But being in the panicked mood that I was and the overly emotional state that comes with my depression, I kept talking (https://drive.google.com/file/d/0BzhBESqCaxDiMnFveHFWY3pkem8/view?usp=sharing) because that's how I am. It's how I've been forged and is a sad factor of how I work no matter what. This I can explain, for those that wish to know. That also did not go down well (https://drive.google.com/file/d/0BzhBESqCaxDiU1NQaXl1T2FTSEU/view?usp=sharing, https://drive.google.com/file/d/0BzhBESqCaxDicVlVVTNGVmt2QkE/view?usp=sharing), they blocked my email and I could not reach them (not sure how you "block" an email) so anything I sent to them after a certain point would not be seen by Demu, or anyone else with access to the email. The reason this is important is because in the version of the Adopt Agreement I was bound to it stated that if I wanted to sell an adopt I needed to inform Demu of it first, with me being blocked, I could not do so in any way shape or form. So this for me potentially dissolved our agreement as that can happen when one makes it impossible for one party makes it impossible for the other party to fulfil their part of said agreement. So by blocking me everywhere, Demu essentially nullified the Adopt Agreement between us meaning it did not apply to me any longer or the Ferrin I adopted. But the opposite could also be true as the full legal depth of it is rather tricky as it's essentially impossible to copyright a species based on a design and words alone, because of how copyright law works. So for me I was left in a sort of limbo, and wasn't exactly sure how to progress. So I settled on a compromise. I would bind myself to the majority of the Agreement as it was written on the date of me being blocked from contacting them via email, I would check Demu's account once a month to see if I'd been unblocked to establish that the Adopt Agreement would then be reestablished between us as the original issue was resolved, and in 1 year (October 2nd 2017) if I was not unblocked, I would check the new Agreement and decide if I wished to follow it, if not I would ask a friend to contact Demu and notify them of this and state I wish to sell the design to not cause a conflict of interest. i tried to illustate this ion the ferrin I adopted with the Artists Comment box that comes with everythign one uploads to FA and such sites (This screen shots were sent to me by Demu's staff as their evidence against me https://drive.google.com/file/d/0BzhBESqCaxDiUFhKQVg0M1RmN3hHNVZUcEhnNllseHJzWkpN/view?usp=sharing)That was the plan anyway. But on August 24th 2017, a member of staff working for Demu contacted me and stated that they were reclaiming the mentioned adopt (https://drive.google.com/open?id=0BzhBESqCaxDibkJNRW14SlpMUnM). One reason for this is because of the above linked part of my Artists Comment box, where I say I will not follow it after the point of being blocked, and the others were because I keep a public list of the people that have blocked me (http://www.furaffinity.net/journal/8003830/, Print Screen provided by Demu's aid in case it gets deleted: https://drive.google.com/open?id=0BzhBESqCaxDicGlMbkJwelhFdnpqUmJUSUpjdFlYWXNWcHQ4) on an Announcement Board style Journal, this is to ensure anyone that follows me is aware that those artists shouldn't be recommend ed to me since I'm blocked, I can't communicate with them. trying to would defeat the purpose of suggesting them, the other is because I have a journal entry entirely dedicated as an apology towards Demu (http://www.furaffinity.net/journal/7838301/, Print Screen provided by Demu's aid in case it gets deleted: https://drive.google.com/open?id=0BzhBESqCaxDiX0JCdi1WMzdEdUZFcl8tMGRZTUtURmM3LVV3). These are notices and a public apology which is in of itself an acknowledgement of wrongdoing. The apology itself was posted in September 2016 and in my previous emails to Demu I informed them about them, and yet are only now bringing it up as an apparent issue. So I responded, again panicking as that's just in my nature and as such it's not going to be very...elegant (https://drive.google.com/open?id=0BzhBESqCaxDiWGNvMUlCaEI0SU0). After that my mind started to swirl with the idea I'd been robbed blind and so I looked up about how PayPal deals with the issue. too late as it has a 180 general limit after the original exchange. This lead me to worry, but then a friend calmed me down and said that it might be best to file a dispute anyway so you have a filed objection but make it so Demu gets a chance to respond. So I did, but the options of what was "wrong" didn't fit the description of what was actually wrong so, i just picked one at random, and filed my complaint with some of my argument included as well as my suggestions on ways to resolve this (Link 1: https://drive.google.com/open?id=0BzhBESqCaxDiNzJobktUOWh6cHc, Link 2: https://drive.google.com/open?id=0BzhBESqCaxDiTUNlNlF0aTRQYkU). This didn't go down well as I then received another email, that not only dismissed everything I've said but also made many accusations towards me as an individual (https://drive.google.com/open?id=0BzhBESqCaxDiYjl0LXpmOHFTcVE). So to this I responded, with my friend keeping me calm throughout the exchange so that I could put things more elegantly as shown here: https://drive.google.com/open?id=0BzhBESqCaxDiNnJFSloxM3ItQzA. This email has been ignored and will likely continue to be ignored. Throughout the exchange since being blocked Demu and their associate has made personal attacks against me as an individual, which for me adds insult to the injury of being left $250 worse off. So for me they have established themselves as a scam artist. I once had further evidence that would support this claim entirely, but I have lost it since my laptop broke and my bookmarks did not import entirely when I used a temporary one. Anything else would be conjecture at this point and I'd rather we all deal with facts. I as an individual know my faults in this and can learn and grow from it, I can explain some of the issues Demu and his aid have with me but again that would be conjecture. If Artist Beware staff permit I will elaborate in response to any comments that inquire about it. UPDATE 1: The artist RamTheDragon has offered to do their own version of the design for me so I'm not using Elty's art anylonger. For free. The finished image of said piece can be found here (https://drive.google.com/open?id=0BzhBESqCaxDiVXJZMy1xd04zTUU) and here (http://www.furaffinity.net/view/24790880/). They have expressed a willingness to be named, for their kind gesture. Also in my upload of the image here (http://www.furaffinity.net/view/24790880/) which i have also Print Screen here (https://drive.google.com/open?id=0BzhBESqCaxDiMWpJZ3Zla0JJTVE). I have also sent an email, shown here (https://drive.google.com/open?id=0BzhBESqCaxDiY3FpbDdaVmR5Rkk), to Elty/Demu, to express my intent on keeping the character. UPDATE 2: The artist (Elty) of said Character has contancted me via email here (https://drive.google.com/open?id=0BzhBESqCaxDiWlN2dm9mMHp5SzA) and here (https://drive.google.com/open?id=0BzhBESqCaxDiSkZ6YUtfTnVuT0U). The artist has commented below. Any future conversations between the artisst and I share in private will either be expalined or shared here, to help anyone that see's this Beware in future be as aware of what has transpired as transparent as possible. UPDATE 3: The artist Elty, has been entire appologetic about what has happened. It seems that a friend they trusted to help them manage their emails abused their position of power. This is presumed to be because of issues in their personal life which has nothign to do with either I or Elty. Their original act of reclaiming the character was not a power they were granted by Elty and as such the official statement by Elty the Whitevale team is that it never should have been taken and that the act was more or less a type of theft on their part, caused by a singular member of the team (who has now lost their position). So the issue is resolved.
  8. https://artists-beware.livejournal.com/959501.html WHERE: http://shacklefunk.tumblr.com/ WHAT: Digital reference sheet of my character for 100USD WHEN: Sent out the comission request through their comission form back at the beginning of march (I don't have the exact date for this) and got a confirmation email on the 5th or march saying they accepted my comission. After a bit of trouble due to google wallet and different currencies (I'm in the UK so I couldn't send any USD, my partner in the US had to send it but I discussed all that with shacklefunk through email) I paid for the comission around the 7/8th of march. I checked back in if they got the payment on the 16th and they confirmed it the next day. I've managed to contact them a few times since then to ask about the status and on the 10th of May they informed me that they sent me a refund since it has been taking so long and they'd send me my finished comission soon. That was also the last time I've heard from them. EXPLAIN: I managed to grab a slot for a reference sheet when they opened up for just three slots of comissions back at the beginning of march. https://dl.dropboxusercontent.com/s/0zd5mo0xhhndhx4/1.jpg?dl=0 Everything went well and we communicated through email, I had some trouble using google wallet since I've never used it before and didn't know I couldn't change the currency. I informed them about this and we worked out a solution. My partner in the US sent the money for it and I made sure to have it sent out as quickly as possible. After I sent out the money I checked back in with them if they had received it. In their reply they said they'd send me the finished picture that day or the next. https://dl.dropboxusercontent.com/s/7gujszpqw8y5wim/2.jpg?dl=0 After not having heard back from the again for about a week I sent them another email asking about the comission status. https://dl.dropboxusercontent.com/s/v36wxttkirxj57t/3.jpg?dl=0 I still didn't hear back from them and was starting to become quite anxious since it was a large amount of money and I've had some really bad experiences with some comissions before so I sent them another two emails to check on the status of my comission. I tried not to send them too soon after each other since I didn't want to annoy them. https://dl.dropboxusercontent.com/s/t2by66donulev1t/4.jpg?dl=0 After not hearing back from them again I tried reaching out to them through the tumblr messaging system instead since they were actively posting there. https://dl.dropboxusercontent.com/s/byjgoczepxdn6io/5.jpg?dl=0 I also made a post and tagged them in it to ask them to reply to any of my messages. https://dl.dropboxusercontent.com/s/yumr7awje8u1yqe/4_5.jpg?dl=0 That finally got them to reply to me, saying they'd send me the finished pic later that day. https://dl.dropboxusercontent.com/s/0xw184kjp20iuye/6.jpg?dl=0 I thanked them for it but then didn't hear anything from them for another few days so I decided to send them another message. https://dl.dropboxusercontent.com/s/56d5lwiihskcird/7.jpg?dl=0 Over a week later I got a reply saying they've sent me a refund since it had been taking so long and that they'd send me the finished picture soon (?). I didn't see this message until a few days later but then thanked them for the refund. That was the last time I've heard from them. https://dl.dropboxusercontent.com/s/6593cczq7p0yfwh/8.jpg?dl=0 https://dl.dropboxusercontent.com/s/15rwo9q6ypjqp8m/9.jpg?dl=0 (My partner did receive the refund and sent it to me later on) https://dl.dropboxusercontent.com/s/ytlfkeced602omz/10.jpg?dl=0 After that I've tried to contact them numerous times through email, tumblr asks, the direct messaging system and posts (with quite some time between them) but never got any reply. I haven't seen anything of my comission at any point and even though they've said back in march that the pic was done (and they just have to send it to me) the only answer I have now is that they've never actually done the comission. I don't know what to do about this anymore since they don't reply to any of my messages at all.
  9. https://artists-beware.livejournal.com/958465.html WHO: Wildfluffytoast/Senpai/ WHERE: FA: http://www.furaffinity.net/user/wildfluffytoast WHAT: $10 fullbody shaded piece WHEN: March 1, 2017 EXPLAIN: So I commissioned Senpai March 1st after one of her friends I was watching posted a journal about her offering cheap fullbodies and I thought it was a good deal. I commissioned two pieces. A two character for $10 and a three character for $15 for a total on $25. I sent my payment and on the third I received the two-character piece. Though it wasn’t the pose that I had asked for, I informed her on this and she agreed to redraw it once her other commissions were finished and to remind her. On the 14th of March after her commission list was empty I did remind her like she asked me to do. I resent both refs and a pose example of what I was wanting. I waited about a month before asking for an update In April. The message was read, but never replied to. Following that I sent another message on May 1st and waited for a bit before messaging her on Facebook May 4th. (I realized a typo in the facebook message. I meant to say she haven’t replied.) I was told the line art was done and the piece would be finished in a bit. A 2 weeks later my May 1st note on FA finally got a reply informing me of a lost in the family and of her job. Fast forward to June 23rd. I had gone onto Senpai’s FA page after some time and saw that she had not only made a ych, sold it, and completed it, but also done two pieces of personal art. Was a little annoyed with that seeing as how the ych was done it 3 days, but I was waiting for months. So I messaged her for an update on my redraw and got a reply on the 24th. I’m not trying to be mean or an asshole. I understand that she recently had someone close to her pass away and I can understand needing time to grieve. I’m just seriously annoyed. I did ask for a certain pose which the artist admits to misunderstanding and agreed to redraw, but it is going into the 5th month since I paid her and she has to me the line are for the redraw is done, but I haven’t seen that or any other progress, yet she has now opened commissions for both art and fursuits. PROOF: March 1st convo: https://www.dropbox.com/s/i5k82lx2o1vmo62/Screenshot (16)_LI.jpg?dl=0 Senpai agreeing to redraw the first piece: https://www.dropbox.com/s/asqw7ougiaowlzk/Screenshot (17).png?dl=0 Reminding the artist like she asked: https://www.dropbox.com/s/pmnf2bw1pur2clv/Screenshot (18).png?dl=0 Read note, but didn’t reply: https://www.dropbox.com/s/py4lkgo3df88ynf/Screenshot (24).png?dl=0 Reply to Facebook: https://www.dropbox.com/s/zwstzjmtdcr53qm/Screenshot (23).png?dl=0 Reply to May 1st note: https://www.dropbox.com/s/7nb0jrah4u28is3/Screenshot (19).png?dl=0 Asking for update June 23rd: https://www.dropbox.com/s/xmn7176gtsv6hdb/Screenshot (20).png?dl=0 Edit: I had a few people comment about my wording for the pose so I'm posting a screencap here. Also please know that these are the artist's actually prices just prices she had for a sale to earn quick money for an emergency. https://www.dropbox.com/s/08f3uyen8d2bal5/Screenshot (25)_LI.jpg?dl=0 UPDATE: So I decided to ask for an update on the redraw. This is the response I got: https://www.dropbox.com/s/2gjwor6g8riwoza/Screenshot_20170809-225305.jpg?dl=0 I can only assumed she lied when she said she did the line art. Both annoyed and not really surprised. Reply I got today: https://www.dropbox.com/s/45zewd57geo117b/Screenshot (50).png?dl=0 So either she lied or she lost it like she said, but only ask for the refs after I asked about an update. Annoyed either way. FINAL UPDATE: So Senpai found the beware I made against her and a few hours later I received my art. Only with one thing. She saved the file at herestupidass. To that she tried to play it off as it just being a silly name and that she does it with all her files. https://www.dropbox.com/s/2pjl89wrokpcnzt/tumblr_oujziwuaC51tks4jlo1_400.png?dl=0 https://www.dropbox.com/s/amztjl4gw8aa3e2/20170812_205946.png?dl=0
  10. https://artists-beware.livejournal.com/956024.html MOD COMMENT mithical has deleted the post therefore we are reposting the screencap we've taken. Screencaps of comments will come shortly after. How/why the post was originally deleted is NOT the topic of this post. Please stay on topic of the Beware itself. Thank you. WHO: Zephyr The Floof (Customer of Mithacal Creatures) WHERE: Initial contact about customer wanting a commission was on Twitter @Mithacal WHAT: A custom made digitgrade fullsuit WHEN: Commission Date 12-24-16. Dispute filed 5-3-17. EXPLAIN: This customer approached us (Mithacal Creatures) on 12-24-16 to inquire about commissioning a realistic style fullsuit of her dragon character. After purchasing materials including a resin base which we had completed work in preparation for furring, she (Zephyr) changed her mind about what she wanted and asked that we change her suit to a toony style one. After some back and forth about the cost of additional materials (which she initially did not want to pay) she agreed to the additional $290 to cover new fur and toony base, eyes etc. Zephyr had been in frequent contact with us regarding the state of her commission as well as general conversation and was well aware of the production timeline and completion state of her commission when she suddenly and without notice filed a fraudulent non-receipt dispute on PayPal. We had initially agreed to a completion time in late 2017, which was pushed back to early 2018 (March at the latest) as a result of the style change. Zephyr made no effort to ask for a refund and had previously showed no complaint nor concern for her commission, in fact she had stated just the day before the dispute that she was looking forward to seeing it done... Following her dispute filing with PayPal, she ignored our attempts to contact her via text and Twitter. When she finally did answer us she said she "had an emergency" come up and said "I knew you wouldn't give me my money back" so filed a non-receipt dispute despite knowing full well that the project was not yet finished. She admits to this in fact, both to us and on her Twitter account. Her dispute had nothing to do with her being dissatisfied in any way with our work or communication, it had everything to do with finding the easiest way to get some fast cash. Knowing that we could not provide tracking numbers to PayPal a decision in her favor was almost guaranteed. She used PayPal's policies to her advantage to scam both us and PayPal, to the point of calling them and declaring that our dispute had "been settled amicably" and cancelling her claim. This effectively shut down the investigation into her account and review of our evidence that we had requested of PayPal. There was nothing "Amicable" about the settlement of the claim at all, as she has in fact stolen our time and labor put into her commission to date as well as the materials cost invested and blocked all attempts at communication. Additionally this buyer after using a "family emergency" as an excuse for needing money, she in fact immediately began commissioning a number of artists for new artwork of her characters as soon as the refund hit her PayPal account. Her behavior has been immature, fraudulent, and extremely disingenuous. Accept commissions at your own risk, especially given that just a month prior to her dispute she said she would never do such a thing and that it was "wrong" to do that to an artist when showing support to us following an issue with an unrelated customer. http://sta.sh/01bjus6wtj1s This is the buyers Twitter account following her blocking us from communicating with her following the dispute filing. http://sta.sh/21iujrp12kky?edit=1 These show the buyer asking for a basic quote and acknowledging the 50% NON-REFUNDABLE deposit required. http://sta.sh/01yob8jv6s4y Here is the buyer agreeing to an early 2018 completion time before sending the deposit of $1900. http://sta.sh/024shatfi0e9 This screenshot shows the buyer texting us the day before the dispute was filed. Everything seemed fine, then she finally answered us and said she was "asking for a refund" (Never asked, if forcing one through a PayPal chargeback is "asking" then someone needs to learn some serious communication skills...) due to a "serious family issue". She later spent this refund on more art. The "slander" she speaks of was simply a beware post on Twitter showing the exact same screenshots as those shown here. http://sta.sh/219jghos82qr?edit=1 This series of screenshots shows us and the buyer discussing the dispute and completion time which after showing her proof she admits was not until next year. http://sta.sh/02a13fp98aji This is the buyer showing support for us a month prior to filing a dispute when we had an unrelated issue with another buyer. She also shows intent to continue with her monthly payments for the remaining balance due, just days after sending her payment for April, the last one we received. http://sta.sh/2mu5glqiy9g?edit=1 Buyer on her Twitter telling someone else that we in fact had not been late completing her commission, this posted days after filing a PayPal dispute. http://sta.sh/21udk4q4y9ay?edit=1 These show Zephyr commissioning art on 5-10-17 following her "family emergency" and claiming a desperate need for money. This happened to be the day a partial refund from PayPal for $211.11 was credited to her account... http://sta.sh/02641usqyh0k Proof of being blocked by her on Twitter Thank you for reading and please beware of this customer. SCREENCAP OF BEWARE: https://www.dropbox.com/s/70z6ztbb4c1isb8/Community_Moderation_-_2017-05-21_16.20.01.png?dl=0 SCREENCAP OF SOME COMMENTS: https://www.awesomescreenshot.com/image/2520217/638739d4042d0d55d34ad144035c5961
  11. https://artists-beware.livejournal.com/954122.html WHO: Joshain Lucarian WHERE: https://www.facebook.com/joshain.lucarian WHAT: Laminated headshot Badge w/lanyard, Tail badge, and badge clips. WHEN: Commissioned on September 8th, 2016 and still on going. EXPLAIN: I had commissioned Joshain back on September 8th 2016. Although they are very nice and I am a VERY patient person I am very unsatisfied with the updates I recieved. I believe I got one picture showing me the draft of the tail badge I ordered. (I ordered laminated headshot, tail badge, badge clips, lanyard.http://sta.sh/024y1yhi0v75 Please note in the screenshots a friend paid for me. Unfortunely, they paid through paypal friends and family. http://sta.sh/0a27gtna27m) Other than the one WIP picture to my knowledge I recieved nothing else. I would ask for updates every few weeks, (I lost our earlier messages on my other account - due to a Facebook sweep) and even then it was hard to get in contact with them due to their messages not working. http://sta.sh/01g74e4wxrs9 - September 18th, 2016, They had informed me they were beginning their commissions again as they had taken a break. This message had been sent to both this account and the other I was more active on at the time - I had answered on my lost account which is why there is no response here. (Started on last image ) February 15, 2017, I had poked him again since it was a while since I had last heard from him. He told me he had messaged me asking for my address but my account was down. Since they were ready to be shipped I had asked to see them, he told me he wasn't able to send them at that moment and will later but so far hasn't. http://sta.sh/01wzylghjlda / http://sta.sh/019ei49rbdfo - He took down my name and address to remind themselves to send it. http://sta.sh/02ajnw8rm5jw - By February 26th, I had yet to recieve anything in the mail so messaged him again asking, he hadn't as a friend had his sketchbook. After that, I had left him alone. (Same image) March 11th, I asked him when I should expect my items and that was when he told me he had already sent it out through regular mail that Tuesday. He let me know he'd keep an eye out on it, in case it was sent back to him. http://sta.sh/0woep2tb6el - March 19th, I still had yet to get anything in the mail so once again shot them a message, neither of us had gotten anything in the mail. http://sta.sh/028kricc326c - March 23rd, 24th, 29th and April 3rd, I've sent him messages only to be ignored by him. Aside from him telling me he mailed I have no way to prove it as I did not receive a tracking number or other information. So far, I haven't received a thing. I've gotten art from Germany and it didn't take this long. I've tried for the past few days to resolve this by refund or anything really. I have had to resorted to posting to their wall and commenting on posts they've made to get their attention. So far my comments have been deleted and unanswered. So, I've been tagging them in statuses to get them to respond. Their facebook chat log show them online and active often. http://sta.sh/02aakq50ik7c / http://sta.sh/04svxu7c2hl / http://sta.sh/0a8edb27udr / http://sta.sh/0220haaevn1v / http://sta.sh/0xhk7cmxy2w - All the attempts I've made to get in contact with him, the last time I've heard from him was April 19th only to be told he was busy and he would message me back. But, of course he never did. //Also, the beware I speak about was a facebook group I had been apart of. A friend of mine recommended here to me, we are both hoping it helps. On one of my statuses a friend of his came to defend him, http://sta.sh/026jljohd3j7 / http://sta.sh/09m9icukx6j / http://sta.sh/021xhr09zsas - They stated that if their friend was doing this there had to be a reason. So far, I don't see a reason as everything had been going well until they supposedly mailed out my items. PROOF: All images placed in one album - http://sta.sh/21jca6tqdai5?edit=1 At this point, I have to assume they're blatantly ignoring me and I won't be seeing anything from this transaction. If anyone has any ideas on what I can do, that would be great. Thank you for your time and have a good day.
  12. https://artists-beware.livejournal.com/945778.html WHO: OtterN’Daughter, KeryuOkami, WaterDogWharf WHERE: https://www.furaffinity.net/user/otter.n.daughter/ https://www.furaffinity.net/user/waterdogwharf https://twitter.com/KeryuOkami WHAT: Fursuit, Full digi-grade with extra padding in legs/arms/tail. WHEN: First payment was made to Keryu on 7/15/15. I completed my payment plan (Paid in full) on 11/7/15. I did not receive my suit until 2/28/17 PROOF: http://sta.sh/0fch8p7k9cm All payments including shipping EXPLAIN: Before getting my suit: The biggest problem I experienced with WDW was their lack of professionalism, time management, and manipulation via contract. WDW had a contract that protects her very well but does not at all hold her accountable to her end of business. Not only did she not take deadlines but she did NOT stick to her public queue. I commissioned Keryu back in Mid 2015 for a fullsuit(with additional padding in the tail, arms and legs). I often had problems with her ignoring or just not replying to emails. I eventually had to contact her on Twitter publicly to get her to respond. From then on we talked mostly over twitter. I only got updates from her if I asked her directly and my messages would go unanswered for days if not weeks despite her activity on twitter. I confronted her in Decemberof 2015 about her lack of communication( http://sta.sh/01ehajotfho9 ). She apologized and for a short time was better. However things got really spotty again maybe a month later. She was hardly showing progress and I had to poke at her a lot to see anything or know where she was at. In October of 2016 I confronted her again about the lack of work she was doing on her queue and the fact she was putting out premades more often than suits on her queue(http://sta.sh/0t5egnpnyh6 , http://sta.sh/0awufn79jq , http://sta.sh/02a4hdnoxwfp , http://sta.sh/01kxj6w3zvha , http://sta.sh/0tpxdgasxw1 , http://sta.sh/029rl5mp7po5 , http://sta.sh/01tjnclpu6rj ). The premades were incredibly frustrating to me as she was making little to no progress on my suit but was making multiple premades during the time she was supposed to work on mine(http://sta.sh/2b0lsxb0dga ). She snapped back at me and we went back and forth for a short bit before she said she would send me a free head mount for the wall. I said no but offered to commission a second tail because she had not made the tail the way we had originally agreed. She did not respond. I had to message her again later on for updates. In late january I asked where she was at on my suit and was told she had finished it but hadn’t told me yet(http://sta.sh/0iysrwc7rwx ). She then told me she would ship the suit out on 2/14/17. She also told me that the suit would arrive in time for an event I had on the 25th(http://sta.sh/02fwjvo5xevl http://sta.sh/017x9xkfjsez http://sta.sh/0s1q4mf86w9 http://sta.sh/077ih0wftoq).However she then didn’t ship until the 21st and the suit did not arrive until the 28th. She told me she had misplaced my quote forum and asked me to find it in my emails. She eventually found it(http://sta.sh/0itfq51jvwm ). She disappeared for a few days without saying anything about why. It had been 20 days since I knew of the completion of my suit and she wasn’t shipping it. I waited about 18 Months to get my fursuit and it still came with problems. Upon receiving my suit I knew not everything could be perfect but I was still incredibly disappointed with the things undone despite her taking so much time. I ordered large stompy feet, she left all of the inside foam exposed and the ankle area does not go up high enough for the leg to stay down over it ( http://sta.sh/01tj44b4btih ). The paws are large like requested but there is no foam inside to keep its shape or keep the paw from sliding down and off the hand completely( http://sta.sh/021ueii3k1c8 ).. The one area there is foam is around the claws which is left completely open. The head is too big and moves around a lot, I find myself touching the muzzle a lot just to keep it in place while I’m moving. The holes for the tail are not reinforced in anyway, they are just cuts in the fabric which is very worrisome especially with the size of my tail. The tail is a bit lumpy in areas and the foam doesn’t fill all areas properly, instead it slides around a bit, not stuffed enough. http://sta.sh/0258ef8joryb fullsuit arrived.
  13. https://artists-beware.livejournal.com/941240.html [Editor's note, this creator is now operating under names in the linked tweet: WHO: @DalmyDoDat / @SpotmyTots / @FursaceClub > on Twitter WHERE: Email / Twitter / http://www.dalmydodatcreations.com/ http://www.furaffinity.net/user/DalmyDoDatCreations WHAT: Fursuit underwear as a gift for a friend of mine WHEN: Purchased on 03/26/2015 PROOF: All screenshots are located here: http://imgur.com/a/PVbWC EXPLAIN: This happened almost 2 years ago, so some of my memories are a bit fuzzy but I will do my best to recount everything that happened. The most recent issues were recent. This is my first time posting an artists beware. About two years ago Dalmy posted around about this fursuit underwear they had designed made for fursuits. The photos were great, and it seemed to be really going well. I wanted to purchase it for a friend of mine as a gift. So I went and emailed to ask a question about the underwear and they replied very promptly. Everything was set and I recieved and paid for my invoice. 1 It totaled $30 which was very fair. 2 And about 2 months later I recieved an email to charge an additional $10 for shipping costs which I paid soon afterwards. 3 4 After everything was all paid I eagerly awaited the delivery to my friend. But soon, again almost two months later, there was a new email that arrived that said there would be shipping delays due to a convention & illness. 5 Of course, that doesn't bother me, as I understand real life happens. In the email it was stated that orders would get filled after the convention so I didn't mind the extra wait. Soon time passed and it's been another 2 months since the shipping delays email and I find out my friend moved and needed it to be sent to another location. So I emailed Dalmy to try and get it updated and never recieved a response. 6 Then again, 2 months after that I tried once more to see if it was all set, but I again, never recieved a response or confirmation. At this point it's been 8 months since the initial order. I DM'ed their personal twitter to ask what was happening with the order. I got a reply, and was being told they were being worked on. 12 About a month later another new email arrives talking about how people were getting frustrated with their orders not arriving and filing disputes. 7 One thing that struck me right away was that apparently their Paypal is now frozen because of the disputes that got filed. There was also promise of them getting out to the new year. At this point, I was satisfied and assumed that the deadline would get reached this time and everything would work out well. It was at this point, on the same day, I emailed Dalmy on the email that sent the previous message and again let them know that my friend had a new shipping address and I wanted to make sure it got noted/updated. 8 I recieved no reply. On April, in 2016, there was a single twitter post on the Fursace's twitter detailing that there will be promises of a video detailing refunds. 9 Nothing ever got made. After waiting a few more months I started to ask for a refund, due to the lack of results. My friend had not recieved anything, and emails and communication had ceased entirely. At this point it was October 2016, it has been 1 year and 7 months since ordering. 10 But then I started to get mail returns on one of the email addresses. 11 I did not get any response. I continued to ask on their personal twitter what the status of the refund video was, and eventually started to not get any replies at all. 12 Their twitter continued to be active. And I decided to DM their buisness twitter to see if I could get any results. 16 I did not get a response at this point. I sent another email (and a few of the addresses got rejected and mail returned again). At this point I was very frustrated, and it had almost been 2 years at that point. So I mentioned about going to post on Artists_Beware. 13 I did not recieve a response. I ended up publically tweeting at them to see if I could get them to check their DMs, because I saw them active on twitter again and that worked. 17 And I got a reply on their buisness twitter and they told me that they will post information about refunds after ANE. So I thought it would be fine, and waited again. 16 And soon afterwards, after a week or so of again no posts or emails I tweeted at them a few more times to see if there were any updates. 14 15 There has been no further correspondence from Dalmy. I did try at one point to file a dispute on Paypal, but because their paypal was closed from all the other disputes and also it had been about a year and a half since purchase, they rejected my claim. At this point I just want my full $40 refund and to move on. EDITED 5/20/18: Dalmy has changed the name of Fursace to be "Mäul./Maul". The refund video. I was linked the video and applied right away on 05/11/18 (which was confirmed by email on 05/18/18 by Maul/Dalmy/Fursace to get a refund (I had done it previously on 02/22/17). The twitter conversation for the refund: X. The email confirmations for the refund being sent: X. And the refund being recieved: X. The link to apply for refunds for previous Fursace customers was listed on the website. I would like this marked as resolved. The new company name should be added in the tags, maybe, so people seeking refunds can locate them if possible. There are people still seeking refunds.
  14. https://artists-beware.livejournal.com/942680.html WHO: Victoria10717 known as "FurFancyCostumes" on Furaffinity WHERE: Links to their Furaffinity accounts http://www.furaffinity.net/user/victoria10717/ http://www.furaffinity.net/user/furfancycostumes WHAT: Fursuit handpaws, feetpaws, bodysuit with tail attached (fursuit items) WHEN: First agreed upon commission on the 16th of March 2016, it was also agreed upon that said items would be delivered to me by June 17th 2016, this is still ongoing however and they have not started the commission as I am writing this 16 February 2017, I finally worked up the courage to ask for a refund 2 months ago PROOF: Proof can be found here: http://imgur.com/a/RAgOm Proof is in the form of screenshots of conversations I have had with the maker EXPLAIN: This all started after I purchased a fursuit head off the fursuit auction site "furbuy" from someone who bought it from the maker. I decided I wanted to upgrade it to a partial so I reached out to the maker as I needed it done for a specific date which I wouldn't be able to finish the parts by due to life circumstances, this was my only reason for commissioning the maker at the time so I'd have the partial to wear to an upcoming convention. The maker agreed and assured me it would be there in time for the convention http://imgur.com/rCI396A so I went through with the commission and paid. http://imgur.com/HZDcMjl I know artists don't like being bombarded with questions from commissioners so I gave them space and just assumed that they would work on it. Time passed and I hadn't seen any progress at all so I contacted them and they told me it was fine and will be done. I contacted them again 2 weeks before the date they assured me they'd have it completed by (as shipping from the USA to Australia takes 2 weeks) and by this point I knew they wouldn't have it done in time, which I was upset about but I let it slide. Time continued to pass and I was getting more stressed and worried about the commission, I was constantly given sob stories for why the commission wasn't worked on (moving house, relatives dying etc.), which I gave her more time because of, however I was noticing too that she was working on commissions that were paid off after mine. It became difficult to get into contact with the maker as they began ignoring my messages, I tried switching over to email on numerous occasions which were ignored completely, whereas with notes I would receive occasional replies. Late September to early October I messaged her asking what was going on and she told me that she was working and making great progress and I started seeing a lot of work from her that she was doing on others commissions suits and I became confident that soon she'd do my commission as she was posting progress as well with her assuring me my suit would be worked on soon http://imgur.com/rrnAKmd so I decided to add a bodysuit to the commission as they also assured me it wouldn't slow my commission but be done with it. Time continued to pass and more and more I noticed other commissions being done over mine and when I tried contacting the maker I was ignored. Eventually I decided I was putting too much time into this and it was making me too stressed so I wanted to put an end to it and as they had breached the agreement many times I believed I was entitled to a full refund and all they responded with was to follow their "trello" http://imgur.com/oT70pkB to try and get me to no longer ask for a refund. On other occasions I had told them they hadn't made a slot for me on trello which they ignored so even looking at that list, I had no idea where I was on it or if my commission was even being considered in her queue Then the maker proceeded to provide excuses and reasons as to why they couldn't or hadn't worked on the commission http://imgur.com/AZ7StD9 then claiming that I hadn't paid it off before others she had placed ahead of me, this continued for a little longer with conversation difficult as they continued to ignore my messages http://imgur.com/OhKbuo8 Finally I was able to get them to agree to send a refund and at this point I was so over it I didn't care about the 35% anymore, so I waited. I hadn't heard anything in over a month later after them claiming they'd send the refund that never came. So I proceeded with the Paypal claim, in order to actually receive a refund. I called PayPal customer service and explained the situation to someone there who told me that I was entitled to a full refund as they hadn't made a proper effort to work on the commission, regardless of what their TOS stated they had broken the agreement. That's when they finally replied however I still am yet to receive a refund from them as they claim they "don't have the money to refund".
  15. https://artists-beware.livejournal.com/938581.html WHO: Dauxycheeks on Furaffinity but also goes by Xashy on Deviantart/Dao on IMVU WHERE: http://www.furaffinity.net/user/dauxycheeks/ WHAT: Digital art. I got this piece with a friend in March of 2015. It was through text dialogue that was agreed that we would get the piece together. I then sent my friend my part of the money, & she sent it to the artist, at the time, the artist & I were also friends so she knew of this arrangement. WHEN: In March of 2015 PROOF: My friend & I discussing getting the piece & confirming sending payment (x) (x) (I’ve crossed certain things out for privacy reasons) Me asking the friend if Dauxy has started working on our piece yet(x) The statement from my Paypal of me sending the money to my friend(x) EXPLAIN: On March 27th, 2015 Dauxy put up a journal that she was taking $25 tentacle wing-its(x). A friend of mine, who is friends with Dauxy, messaged me via Skype & asked if I would like to get a couple piece together with 1 of her characters, after talking for a bit we then decided to get a three way piece instead. I agreed, & wired her $25(As in, I sent my friend the money & then she sent Dauxy the full amount in one payment). In August of the same year, Dauxy & I had a falling out, & our friendship ended but we were still on civil terms. (we could still have professional conversations as artist & commissioner.) I still had one other commission with her at this point as well that was finished in what I consider a decent amount of time. Something else I want to interject, at one point in September of 2015, my friend Skyped me & asked if she had paid for my slot or if I had. When I asked her why she asking this she told me that Dauxy had asked her & she didn’t remember(x). This overall unsettled me a bit & made me feel a bit anxious. So a year & a couple months goes by, & I decide I want a refund. I message Dauxy & ask for a said refund in June 2016 (x). Fast forward again to November 2016, & I message her again just asking for an update on said refund. She informs she had forgotten about me, & she would pay me next week.(x) Next week rolls around, & it becomes the evening so I shoot her another note asking for an update(x). The next day rolls around with no response so I shoot her another note. I got a response on the following Sunday early in the morning, her telling me the reason she had not responded was she had emergency stomach surgery the previous week & her entire paycheck had been devoted to that. She was waiting on some money from IMVU so that she could give me my refund & asked for my Paypal email(x). I waited a week before shooting her yet another note & asking for a ETA. She saw it, & yet again did not reply. It’s at this time I started to become irritated with the whole thing. She posted a journal saying she would take care of her refunds after the holidays when Christmas was taken care of, which was understandable. January 2nd, I noticed she had gotten a commision, even though she’d claimed she had no money to refund me. I sent her a note, expressing my frustration with the situation. She saw the message, & once again, did not respond.(x) I sent her another, sharing my frustration with being ignored & waited until the next day, where I found she blocked me.(x) At this point I was seething & unsure what to do. I would like to take a moment here to say I did make a post that I feel like was childish & reactionary, & since been taken down. I was really upset by the whole situation but never the less it doesn’t excuse what I said, & if Dauxy is reading this, I’m sorry that I lashed out. She made a journal coming back at what I said to her which I sent to her on Skype to confront her where she called me a ‘fatass’ (x) (x), & then blocked me there as well. I then noticed she added this to her profile after she had blocked me (x). I don’t recommend ever commissioning this person. My main frustration wasn’t even money at this point, I couldn’t care less. It was the fact I was being treated like such dirt by an artist that I once considered a friend & who had already done something before that had really hurt me. EDIT 2/11/17 Dauxy posted this journal that was sent to me by a couple friends. Tried to post this comment But I'm still blocked. So I am unsure if she meant me or not. To be honest, this gave me some hope that this issue would be resolved & I could maybe move past this, because to be honest I really hate giving negative reviews. It leaves nad energy between me & the other party. I want this to end well. But that hope faded when I saw I was still blocked. I obviously don't have any other known means of contacting her(To my knowledge.). I still haven't been contacted by Dauxy(If there isn't an update below this, assume I still haven't.) about a refund or a formal apology. EDIT 2/15/17 Dauxy noted me. She apologized for lashing out, informed me she was a couple dollars short of my refund & to keep an eye on my Paypal. I sent her a note back accepting her apology, apologizing again, & also saying I hope this can be seen as a clean slate. (x) Shortly after the full amount has been refunded as of today. I consider this beware resolved.
  16. https://artists-beware.livejournal.com/928484.html Who: iceman1984 Where: http://www.furaffinity.net/user/iceman1984/ https://www.patreon.com/trn http://o-trn.tumblr.com/ What: Digital art with an animated version for $60. He says it’ll be done in 2-3 months after payment is sent, but I have yet to see the pic done. When: Spot claimed on May 15, 2016; payment sent on June 14 Proof: Please note that the artist is Japanese, which means that English isn’t his first language. My comment in the commission journal, in which I claimed a spot (in case it gets deleted), as well as asking him to give me time to get money in on June (to which he agree) His PM to me (I've censored out his PayPal address; read from down) My payment confirmation to him (read from down) PayPal reciept My PM to him asking about progress since payment, as well as his reply (read from down) My PM to him asking for the sketch stage (no response, despite being read) My comment on his new commission opening journal on Sep. 23, suggesting that he needs to stop taking on more new commissions (in case it gets deleted) My PM to him asking for a refund (again, no reply) Explain: May 15: Iceman opened up for commissions, and so I claimed a spot and told him what I wanted. I also told that I’ll be getting money in on June, and he agree with me. June 14: I told him that money finally arrived and I paid him $60 for the pic + an animated version. August 23: A few months past, and I sent him a PM asking for progress on my art, as well as mentioning that my name wasn’t on his current queue (despite being on the queue on his journal from May 15). He responded the next day, saying that he apologized and the his queue doesn’t have all paid commissioners’ names on it. So I gave him the benefit of a doubt and more time. I’ve also noticed that, for the past few months since I claimed a commission spot from him, he made at least several new journals opening for new commission batches to make a quick buck, and many new commission spots got taken like hotcakes by other people. That raised a red flag for me as taking new commissions while still having tons of other commissions on your plate is never really a good idea. September 21: I approached him, asking for the sketch stage of my commission. It was read, but never replied to, despite him posting art in his gallery. September 23: To no one’s surprise, Iceman has made a new journal offering commissions. So I commented on it, politely advising him that he should consider slowing down on taking new commissions and start finishing several owed commission on his plate first before taking on more. Surprisingly, he accepted my advice. September 26: 3 days afterwards, I've decided that I don't need the art anymore as I haven't seen any WIP for months. So I PMed him again that I would like a full refund at this point. I haven't heard from him, despite him reading my message (and he hasn't even issued a refund yet, as of now). If he doesn't answer, let alone refund, me for days, I'll have no choice but to file a PayPal dispute. Honestly, I don't see why he's now ignoring my PMs asking for commission progress and refunds. I wasn't being mean to him or anything; I just wanna know what my commission status is coming along. I'll update as soon as I finally get a response from him. - In conclusion, I wouldn’t recommend commissioning Iceman unless he gets his act together and actually finish all the current commissions that he owes to dozens of people, including me. He’s making a bad move by piling up far more commissions than he can handle at this point. But on the plus side, at least he accepted my honest advice about not taking on anymore commissions due to his huge backlog. Update September 27: He finally replied back and said he just started the work so he couldn't do the refund. WIP (NSFW) I approve the sketch and told him to keep at the pic. So here's hoping! Update September 28: I meant to do this, but I've messaged him again, explaining that it's unfair on his part to deny refunds and that he could've at least do a partial refund after doing the sketch. I do hope he takes my advice to heart when he responds. Final update September 30: He finally got the commission completed. And the results are just as I ordered. I'll consider this issue resolved.
  17. https://artists-beware.livejournal.com/923956.html Who: WilbertPierce/WilbertPierceDesign NSFW Where: http://wilbertpierce.deviantart.com/ (He seems have abandoned his dA account) When: March 14th, 2016- August 30th, 2016 What: $175 USD 3D print model figurine (Six from Tripping the Rift) Proof: 1. His response to my job offer: http://i.imgur.com/rQa6eOI.png 2. My Payment via Paypal: http://i.imgur.com/h6flMuo.png 3. My Paypal Dispute case: http://i.imgur.com/SEmfGq1.png 4. His unfinished preview images: http://imgur.com/a/FJ5CQ 5. His promise about updated preview images via email: http://i.imgur.com/Rxk4Vvr.png Explanation: I made a thread in the deviantArt job offer forum on March 13th; I was looking for an artist who was adept at making 3D figurine models (I wanted to have a physical figurine of Six from Tripping the Rift). WilbertPierce responded by saying that he would make the model if I paid him $175 USD. I thought WP was trustworthy so I agreed to the price and paid him the total on that day, which is a decision that I regret. I know now that it was a foolhardy idea to pay the total amount to an artist, but I had a great deal of trust in the deviantArt artists who I commissioned before. I had never been scammed before this instance. When WP stopped communicating through dA notes, I tried to contact him via paypal and gmail, but he refused to reply back. In May, I set up a dispute case against him because he refused to communicate with me about the project. I did not know if he was working on the model or he just took my money and had no intention of giving me what I wanted because he seemed to be avoiding my messages. When I managed to get a response from him from gmail (he sent me preview pictures of the model), I decided to close my dispute case against him because I thought he was going to actually make and ship the commission. In hindsight, I feel like kicking myself for closing my dispute case too soon. He did not even ship me the product yet. After sending the pictures, Pierce made a promise to send me updated previews of his progress, but he never did. He kept claiming that he did send me the pictures, but since July, he has never sent them and delivered the model that I requested. Please do not buy or commission anything from him, he will con you of your money and never give you what you commissioned for.
  18. https://artists-beware.livejournal.com/923623.html All information is below. DO NOT HARASS THIS USER! This violates community rules and I don't condone ill will directed at them. You will be reported to a moderator if you're caught doing this. WHO: brideake/orangekissess/greycakechii WHERE: http://www.brideake.tumblr.com (Main Tumblr), http://www.orangekissess.tumblr.com (NSFW Tumblr), http://www.furaffinity.net/user/greycakechii (NSFW FA), https://www.patreon.com/orangekissess (NSFW Patreon) WHAT: Sketch Commission ($21 USD) [PayPal Receipt] PROOF & EXPLAIN: I've been a follower and admirer of brideake/orangekissess for awhile now, so I pounced on the chance to commission them when they opened in February 2016. I'll confess that my idolization of them has made this entire situation much, much more difficult because I didn't want to upset them, but I feel that this situation more than warrants a beware by now. Posts about commission openings were posted on both of their Tumblrs with a contact email address, where I contacted them and received a same-day response. Once I received their prices and options, I responded with what I wanted. There was a slight issue here because my Gmail account was currently failing to send and receive messages properly, so I had to resend the email. After I resent, I received a response quickly, the commission details were confirmed, and I paid. This was the last time I ever heard from them about the commission. [Email Transcripts: 1, 2, 3] brideake has no public queue, so there was no way for me to know how many commissions they accepted or where I stood on their to-do list. So, I waited patiently for awhile, under the assumption that they were busy and mine would be done in due time. However, the first red flags came when I noticed that brideake was taking requests nearly weekly, often in streams. Still, I said nothing, until I attended one of their streams and saw them accepting new commissions. (All I have from this is this screenshot of a link to the stream. I have no screenshots from the stream itself. [link]) When I saw this, I thought it was time to request an update, believing my commission might have been forgotten or overlooked. Mistakes happen, after all. On April 29th, I sent them an email, requesting an update, but never received a response. [link] No responses or updates come. Sometime later, an anonymous user sends brideake this ask, wanting to know if it's alright for commissioners to request updates on their commissions. Please note that this wasn't me, which means at least one other customer wanted updates, but I took it as a chance to request an update again. [link] (Sometime before this, I also sent them an ask, but I don't have record of it because Tumblr doesn't save outbox messages at all. I believe it was sent around the same time as, or even the same day of, the first email, because I was afraid the email would be eaten. This screenshot shows Tumblr's new instant messaging system, which is much, much more reliable than both emails and asks.) On July 26th, I requested an update via email once more, after the above instant message was also ignored. [link] Again, there has been no response to this email. I can believe that the first email and the ask were eaten, but it's extremely unlikely that both of them and the two latest messages have all magically vanished, so I know I'm being actively ignored, unfortunately. This appeared on their NSFW Tumblr sometime after I sent the email, which I believe might be a passive response to my message. Supposedly, brideake has two commissions remaining, but, without a public to-do list, it's hard to tell if I'm even included in that number anymore. I was offline for several days and missed the deadline to dispute this through PayPal, so I have no choice but to wait patiently, it seems. I love brideake's art and I would much rather have the completed commission than a refund, even now, but I find their work ethic and customer service inexcusable. While this post was in the moderation queue, brideake also had time to create a Patreon account, as linked above, rather than complete preexisting commissions. This was very upsetting for me because it shows how little of a priority I am as a customer. I feel it is relevant to mention because additional commissions are being rewarded to patrons, as seen here. This is not to mention the many, many pieces of personal artwork, fanart, and free requests that brideake has had time to complete since I commissioned them. Overall, a very poor experience. EDIT [09/02/16]: brideake is opening for more commissions and accepting more free requests on Tumblr. I don't know how relevant this is, but it's discouraging to again have a commission I paid for half a year ago put on the back burner for new commissions or free art. EDIT [09/10/16]: On September 7th, brideake emailed me and I responded within the hour. The emails are heavily censored because brideake included details that were explicitly personal and I feel are highly inappropriate to advertise here, so I have blocked them out accordingly with only the comments that I feel are relevant to this beware uncensored. Personal comments I made in my response are also censored. The most important thing here is, brideake offered me a refund. I agreed to either accept the refund (and provided my PayPal address) or continue with the commission if the money wasn't available. I haven't received a response since and, seeing as it's been three days, I thought it was worth adding here. [Emails] EDIT [09/17/16]: This situation has hit the ceiling because it has, as I feared, come to Tumblr, where I actively tried to remain silent on the matter because I didn't want to be at odds with someone with over six thousand protective followers. As I'm writing this, I'm very upset. brideake sent me an email, reassuring me that I would be refunded as soon as they had the money, to which I replied that there was no rush. [link] This email came rather out of the blue, so I checked out their blog to see if something was amiss and, as suspected, an anon violated the rules of this community and sent brideake this lovely message. Whoever sent this was completely out of line, and I don't condone the sending of hate mail or negativity to anyone, no matter how wrongly you feel they've behaved. [link] brideake responds publicly with details that were previously shared with me in an email (seen above). This is where I feel the most wronged of all, because it's as if I was supposed to know what was happening in the artist's personal life. I had no idea. brideake was a complete stranger to me before this situation unfolded. Although brideake opted to share the details publicly, where anyone can freely see them, I have censored them in this screenshot because I still believe it's inappropriate to share details like this here when it's none of my business. What bothers me the most about this is the comment of, "Sorry I have to post this information publicly..." because there was no need to out oneself like this, or even answer this ask. Until this, I hadn't even seen mention of this beware on Tumblr, so I doubt brideake's followers even knew about it and, if they did, didn't care. brideake's followers don't even read the beware, but proceed to defend them in reblogs, calling me all manner of names. Here are two in particular that have really gotten to me. [link] [link] So, now, I'm an "entitled jerk" who doesn't understand that artists are real people and went on a "witch hunt" for someone when I tried repeatedly to contact them with zero response. Writing bewares is a last resort for me, and this situation is ending exactly how I feared it would. Edited one more time on the same date as above to add that I sent brideake an email, apologizing for the anon sending them hate mail. I found this to be absurdly unacceptable on the anon's behalf and felt like I should apologize for causing it. [link] EDIT [09/17/16]: This should be the last edit to this beware. I have received an ungodly amount of hate mail over this beware, so allow me to reiterate that harassing people who are posted here violates the community's rules and will cause needless problems for both parties. It isn't pretty, it's caused an enormous mess, and it could have been so easily avoided if my emails were simply answered over the past few months, but this situation is now resolved. I have received a refund in full and, while it's disappointing to not receive the commission after all this time, I'll take it. [Proof of Refund] EDIT [09/25/16]: It's been a week. I'm editing this a final time to correct a few grammar errors and add closing thoughts. Sorry again to the mods for the number of edits here! Because of the anon ask brideake received and their public response to it, people who I assume to be their fans and followers came here, saw the beware, and connected it to my dA account (linked on my profile) and my Tumblr blog (via my icon). The resulting anon hate would last for four days, when it finally ceased. I was away from my computer for much of the first day, but, when I returned, I had 68 inbox messages on Tumblr, only six of which were things I would normally have. I don't know how many others came in total, because I didn't read them, simply deleted them as soon as I saw them. I estimate it to be between seventy and eighty messages total. (I have no screenshots of this, but I believe it wouldn't prove anything, because it's as easy to send yourself anon hate on Tumblr as it is for others to do so.) I don't know why brideake responded to the ask publicly; it drew attention to this beware, caused trouble for us both, and ultimately solved nothing. I'm relieved the messages have stopped now. It was hard to consider this truly "resolved" while this was still happening. The other things I wanted to add, as closing thoughts, were that, on September 17th, brideake tried to convince me to delete this beware in our final email conversation. I found it noteworthy because their concerns were with their reputation than with me as a customer. [link] Finally, brideake tweeted this on September 18th, after I was refunded, and has had it as their pinned tweet all week. I don't hate them. I don't think customers ever hate an artist over commission issues. [link] In conclusion, I can't recommend this artist at all. The fact remains that their customer service was exceptionally poor. All the unnecessary drama that ensued on Tumblr could have been prevented altogether if brideake had simply answered my emails months ago.
  19. https://artists-beware.livejournal.com/923124.html WHO: Robaato robaato.deviantart.com www.patreon.com/Robaato about.me/robaato twitter.com/robaatox robscorner.tumblr.com WHERE: Nearly all correspondence was sent through email, with a few messages sent on tumblr and twitter WHAT: Digital Colour Sketch WHEN: Originally made contact on November 8th 2012. Payment was sent November 23rd 2012 PROOF: Screencap of the paypal transaction https://www.dropbox.com/s/6i50r52q1lxtpkz/2016-06-27.png?dl=0 EXPLAIN: On November 8th 2012 I commissioned this artist for a quick digital full body colour sketch. The artist was prompt in getting back to me and I sent payment on 23/11/2013. Between then and March in 2014 I had no issues with the artist. They were prompt with their responses and polite. However, on 14th March 2013 everyone who had commissioned him (including myself) had been sent an email stating that commission progress would be slow due to work commitments the arts had. As such they were offering full refunds to anyone who wasn’t willing to wait. At this point I thought it best to get a refund as I didn’t really want to wait a very long period of time for the commission to be finished so I sent him this response. https://www.dropbox.com/s/kbpqtrhxw4zbrld/14-03-2013.png?dl=0 On 1st April 2013 the artist sent me this response. https://www.dropbox.com/s/g9ws322uedwsuly/01-04-2013 reply.png?dl=0 Perhaps I was wrong in assuming this but it seemed like the artist had made significant progress on the commission and was relatively close to finishing it. I thought that would be great and decided to wait for the commission to the finished. Between then and May 2015 I had not received any updates regarding the commission. I had sent the artist a few emails on 1st July 2013, 16th July 2013, 9th September 2013, 17th February 2014 and 3rd May 2014, asking for an update. On 09th September 2013 in particular I actually had requested a cancellation of the commission as at the time I was desperately in need of the money. https://www.dropbox.com/s/wnvqiajfxeepjo2/01-07-2013.png?dl=0 https://www.dropbox.com/s/do0bvmxad21eojd/16-07-2013.png?dl=0 https://www.dropbox.com/s/ji7wv2kfbpkly4f/09-09-2013.png?dl=0 https://www.dropbox.com/s/jwq81wkk19hjgqf/17-02-2014.png?dl=0 https://www.dropbox.com/s/6acpuoof18tu0fh/03-05-2014.png?dl=0 I didn’t receive a reply to any of them. I will say that in that period I had sent a question to the artist’s tumblr, asking for an update, which they did reply to. However, I can’t remember when exactly I sent it and have since deleted the reply. The question was essentially asking whether they were still working on the commission, which they said they were. At this point I was getting concerned so on 8th May 2014 I sent this email to the artist (I used a different email account I was unsure if they were receiving the previous ones). https://www.dropbox.com/s/e52ilgg90irznnl/8-05-2014 Replied.png?dl=0 I was essentially trying to convey my annoyance at what had been happening without angering the artist. The artist did reply to this email the same day. Said email and the response I sent can be seen below. https://www.dropbox.com/s/geoqk5eexfs9y52/14-05-2014.png?dl=0 I was happy with the response and decided to wait patiently again. I was also expecting a full response to the previous email I sent, which the artist said they would send. However I never received this. At this point a long period of receiving no updates or such happened again. I asked for an update on 13th October 2014 and, after receiving no response to this email, I sent the following email on 14th November 2014. https://www.dropbox.com/s/3vboeaeulmzajon/14-11-2014 Replied.png?dl=0 https://www.dropbox.com/s/l68ddwcsum3020g/14-11-2014 Replied Part 2.png?dl=0 The artist sent a prompt reply to this email and sent the following response. https://www.dropbox.com/s/ces8u6o3n0rjtwz/Untitled.png?dl=0 I was satisfied with this reply and decided to wait again. I didn’t receive the progress update and the end of the year came and went so I sent an email asking for an update on 8th January 2015 and 1st February 2015. https://www.dropbox.com/s/81ip6v5p0ez98nh/08-01-2015.png?dl=0 https://www.dropbox.com/s/1grmzbrxkuwdlr6/01-02-2015.png?dl=0 At this point I was getting very frustrated and ended up sending the following email on 12th February 2015. https://www.dropbox.com/s/1hc27tjieb65gbn/12-02-2015 (Replied).png?dl=0 I’ll admit this email was very rude and I could have worded it a lot better. I sent a similar worded message to the artist’s tumblr. Neither received a response (most likely due to the tone of the email). I eventually sent an ask to the artist’s tumblr and got A response saying that he would refund me the money as I can't comprehend that if I’m not able to get back to your emails on your timetable, it must mean I’m busy" (I don't have a screen shot of the original message unfortunately as it has since been deleted). At this point I sent a hastily written response to the tumblr message on my phone where I compalined about the long periods of time between responses (again, don't have a screenshot of the orginal message unforutnately). At this point I genuinely still wanted the commission and thought both messages were very rude so I wrote an apology email which is below. https://www.dropbox.com/s/v6ymh6zmog38inc/28-02-2015 Apology email.png?dl=0 A Little while after that I sent this email to him. https://www.dropbox.com/s/8ti76r3odcbx4zs/Robaato March 9th 2015.png?dl=0 The general gist of it was essentially me explaining why I was annoyed with him. The links are to pictures of the correspondence I have recieved from him. He sent me this response the next day. https://www.dropbox.com/s/ow1jj6jwu4d7ddq/Robaato March 10th 2015.png?dl=0 I then sent a response, giving him my paypal email. After not hearing anything for a while I sent him this email on January 4th 2016. https://www.dropbox.com/s/dfmqpe6fyxcsevl/Robaato January 4th 2016.png?dl=0 I sent this from two different emails. I never got a reply. Since then I have tried to contact him on twitter. He claimed he had never received the emails on one occassion and that he was waiting to be paid, but after that any messages I sent where eithier missed or ignored. At this point I don't think I will ever receive a refund from this artist. Most attempts to conact him have been unsuccessful. He has claimed that he isn't receving my emails, but I find this claim dubious as I have successfully contacted him in the past. But to get some feedback, do you think I have been overzealous or have done anything wrong here. I'd like to know if I have because I wouldn't like something like this to happen again in the future If I have caused it. EDIT: Chnaged some of the incorrect dates in the entry
  20. https://artists-beware.livejournal.com/908926.html WHERE: http://www.furaffinity.net/user/bakasnowbunny/ and https://mobile.twitter.com/BakaSnowBunny WHAT: Partial fursuit commission, later refunded. WHEN: February 22nd; payment was held until March 14th. http://www.ezimba.com/work/160525C/ezimba13736210837000.jpg Refund issued on May 20th. http://www.ezimba.com/work/160525C/ezimba13736230758000.jpg PROOF: PayPal transactions are above. Unfortunately my Gmail isn't letting me retrieve the emails sent from February to March. I updated them weekly as I was working on other commissions for clients whose payments were received before hers. I'll explain what went down in those emails below. Initial reference sheet given: http://www.ezimba.com/work/160531C/ezimba12682757348300.jpg Colors change from pink to purple (were pink on the reference sheet, later change to purple when the design changes) http://www.ezimba.com/work/160531C/ezimba12682780450500.png http://www.ezimba.com/work/160531C/ezimba12682799660500.png She asks about the color again 2 days after ordering the fur, which she had approved then. The new reference comes up a few days after this but I can't seem to find that e-mail. http://www.ezimba.com/work/160531C/ezimba12682770468700.png Having the nose moved: http://www.ezimba.com/work/160531C/ezimba12682757572500.png http://www.ezimba.com/work/160531C/ezimba12682773362000.png http://www.ezimba.com/work/160531C/ezimba12682799789500.png http://www.ezimba.com/work/160531C/ezimba12682743573300.png (in reference to where the nose was first) Her asking about the dots above the eyes when I mention the ones UNDER the eyes (so maybe there's another dot not on the reference sheet?): http://www.ezimba.com/work/160531C/ezimba12682743277600.png http://www.ezimba.com/work/160531C/ezimba12682713249500.png http://www.ezimba.com/work/160531C/ezimba12682759983300.png Me refunding her, starting with the tail issues: http://www.ezimba.com/work/160525C/ezimba13736274181200.jpg http://www.ezimba.com/work/160525C/ezimba13736210648100.jpg http://www.ezimba.com/work/160525C/ezimba13736214488700.jpg http://www.ezimba.com/work/160525C/ezimba13736215937600.jpg http://www.ezimba.com/work/160525C/ezimba13736241789200.jpg http://www.ezimba.com/work/160525C/ezimba13736254110500.jpg http://www.ezimba.com/work/160525C/ezimba13736269066900.jpg http://www.ezimba.com/work/160525C/ezimba13736260942300.jpg http://www.ezimba.com/work/160525C/ezimba13736269846400.jpg http://www.ezimba.com/work/160525C/ezimba13736220547700.jpg http://www.ezimba.com/work/160525C/ezimba13736285150000.jpg http://www.ezimba.com/work/160525C/ezimba13736288180900.jpg http://www.ezimba.com/work/160525C/ezimba13736249328300.jpg http://www.ezimba.com/work/160525C/ezimba13736264931200.jpg http://www.ezimba.com/work/160525C/ezimba13736286129200.jpg Twitter posts: http://www.ezimba.com/work/160525C/ezimba13736274107100.jpg http://www.ezimba.com/work/160525C/ezimba13736299628000.jpg http://www.ezimba.com/work/160525C/ezimba13736297296300.jpg Her boyfriend sent me notes on FA, again blaming me for her depression: http://www.ezimba.com/work/160525C/ezimba13736275769200.jpg FurAffinity journal about me: http://www.ezimba.com/work/160525C/ezimba13736275402700.jpg EXPLAIN: In late March I started working on my clients fursuit. I should have refunded them then, because despite saying that she was patient she would ask for changes (the nose, for instance, was moved 4 times), questioned how I did things compared to others (not as a compliment, as if I was doing it wrong) and she gave me odd measurements (I have it recorded that her hip to heel measurement is 44" and the head size changed three times). I was sent two different reference sheets, which changed in late March again. I was incredibly patient until we got to the tail, in which the furs she picked out herself were apparently not long enough, and she questioned how I made it. At this point I put my foot down and decided to refund her. She threw a fit at work, blamed me for her depression, sent her boyfriend after me, posted about me on Twitter and then later made a journal after the supplies arrived. She would not give me her PayPal address or shipping address so I had to find them through PayPal myself; she switched off receiving payments while I looked too (as there was a period of time where she wouldn't answer my emails). She was taking PWYW commissions during this time so that's how I know she switched it off on me. I sent her everything I had involving the commission: fabric, the base, feet, tail, claws, patterns, etc. I was more than halfway done with the commission when it was refunded which is why this situation is difficult. A week after canceling her father decided to contact me on behalf of the commission. He sends me very threatening e-mails and demands a larger refund than what I had given her. He even gives me his phone number and asks me to call him (which I don't do; the phone number was sent in a side e-mail that I did not include because it solely contained the number alone). http://www.ezimba.com/work/160531C/ezimba12682752279400.png http://www.ezimba.com/work/160531C/ezimba12682791641300.png http://www.ezimba.com/work/160531C/ezimba12682783556000.png http://www.ezimba.com/work/160531C/ezimba12682771676200.png http://www.ezimba.com/work/160531C/ezimba12682776155700.png He also forwards me the first set of measurements I was sent which I have left some notes on. http://www.ezimba.com/work/160531C/ezimba12682757783500.png There is an error somewhere where I mention her shoe size is US women's 8 instead of 10 1/2. I have it marked that I got her 10 1/2 shoes. http://www.ezimba.com/work/160531C/ezimba12682740583600.jpg http://www.ezimba.com/work/160531C/ezimba12682788472100.png (The purchase through eBay) Do not work with this individual. It's unfortunately one of those situations where you just can't please someone, no matter how hard you try. EDIT June 1st 4:30PM: More tweets about me. http://www.ezimba.com/work/160602C/ezimba12682785868100.png http://www.ezimba.com/work/160602C/ezimba12682749512500.png http://www.ezimba.com/work/160602C/ezimba12682723872100.png EDIT June 4th 6:45PM: Found this in my spam as I was looking for an e-mail from another artist that accidentally went there. My parents are fully aware of the matter and will not be contacting him as they helped me with the number crunching with the refund and relaying of e-mails with him. http://www.ezimba.com/work/160605C/ezimba12682792641600.png EDIT June 9th 7:00PM: Came home to see that the client (or her father) issued a chargeback on my account. http://www.ezimba.com/work/160610C/ezimba12682772759100.png EDIT July 27: A second chargeback has been issued by the father. http://www.ezimba.com/work/160728C/ezimba19677183466200.png
  21. https://artists-beware.livejournal.com/907161.html WHO: Kanel WHERE: https://www.furaffinity.net/user/kanel WHAT: Digital image. 2 character, Fullbody, Painted and simple background. Later 'upgraded' for the wait. $40 initially + $20 simple background added later = $60 WHEN: February 7th, 2012 initial payment and commissioning. Restarted commission around May 2013. Restarted again in December 2015. PROOF: Agreement of commission Payment for initial commission Journal showing all commissions initially Second payment for background added on later First WIP image in July 2012 Restarted WIP in 2013 Asking to restart again in March 2015 Second restart WIP image (December 2015) February request for update March request for update April request for update and notice of intent to go to AB EXPLAIN: Just for my own sanity of how long it’s been, I organized the events of what happened in each year since this whole commission got started. It might be unusual but it also seems unusual for a commission to take this long. Because it’s been so long, some of the pictures, skype logs, and other things have been lost but I’ve done my best to try and get everything relevant. ------------- An explanation before I begin, I’ve had three different computers. One is where all the screenshots I have on here is the oldest and I don’t actually use anymore because of various issues with it after 2012. Second one, where all of my logs were died last summer. Hard drive gave out around June 2015 and no way to recover anything on it. Third is this computer I’m using now which I received in in September 2015 has virtually nothing on here. So I have a dead spot in skype chats between late 2012 till late 2015. Kanel and I used to be good friends at one point. I found him on FA early one before he really got noticed and achieved popufur status. We played video games together several times and talked together quite a bit over the years. I commissioned him 2 separate times before all this with no problems. Over time though we started talking less and less until we drifted apart as we have now. 2012 Kanel opened commissions and I managed to nab a spot. http://www.furaffinity.net/journal/3163112/ We shortly afterwards we discussed and agreed upon an idea which cost 35 dollars. I’m not sure why at the time but I paid 40 dollars instead and sent it to him. https://www.dropbox.com/s/gct6e4aw31t4ytb/DS 1a.png?dl=0 https://www.dropbox.com/s/qvtcergu1fc0oja/Pay 1.png?dl=0 He then posted a journal with a commission list, later in the day, with my commission and two previous completed ones I had with him along with several others in the batch I’m in. http://www.furaffinity.net/journal/3163656/ Later Kanel expressed concerns about the subject matter as something he wasn’t very interested in doing (which now that I look back even I now I was wondering what I was thinking) so we changed the commission to a fight scene between our characters that could both enjoy. Suggested I cover the cost for a background to make it look better but Kanel didn’t want me to pay because he felt a bit sorry for such a long wait. I thought it was only right that I pay the cost, at the time being 20 dollars, and sent it out. First half of combined screenshots Second half of combined screenshots For those who can't read those two for any reason, here are the individual screenshots. Quite a lot of them though. Part 1 Part 2 Part 3 Part 4 Part 5 Part 6 Part 7 Part 8 Part 9 Part 10 Part 11 Part 12 Part 13 Part 14 Part 15 Part 16 Part 17 Part 18 Payment of background: https://www.dropbox.com/s/in1mzrt5y5qz163/Pay 2.png?dl=0 About a month later Kanel would stream work on the picture. He would get his character colored and shaded while my character was mostly done except for some shading. There were some ‘sketchy’ background ideas drawn in but none of them he liked though and were cut out from the progress he stopped at. https://www.dropbox.com/s/kxch66sk24f3t4s/SK 29.png?dl=0 Shortly afterwards he asked for my opinion about opening up some commissions again. My commission and the majority of the others that he had accepted back in February were not done yet. He needed some income at the time to support himself and his family. My opinion then, and still now, is to be open and keep everyone updated one what’s going on with you and why you need to take more commissions. Part 1 Part 2 Part 3 Part 4 Later opened commissions journal 2013 I’m not quite sure when exactly Kanel worked on the picture again but he had started over actually and gave me a screenshot of the new picture. I was very surprised at the time but glad that he had worked on it and was farther along than the last picture. Unfortunately the skype logs during this time are lost but I still have the screenshot from then and is dated to have been created on May 17th, 2013. https://www.dropbox.com/s/q76ajxu0is3amks/b59215f815916d704c309f3a465827f7.png?dl=0 https://www.dropbox.com/s/zidj2xmwewblrew/b3942fd923921.png?dl=0 Because of the update and the image looked farther along, I was satisfied with him making progress and left him alone for the rest of the year. Like I said at the beginning, I have a lot of patience and didn’t want to stress him out. 2014 No notes were found for this year and any skype logs I had died with my last computer. No data available for this year. 2015 Every year after this point I would ask for an update on the commission in late February as sort of the anniversary of when I commissioned him. Once again he asked if I would agree to change the subject of the commission again, something league related. I thought this might be just the last motivation he needed to finish the commission so I approved the subject change. If he wasn’t liking the old subject then hopefully this new one would motivate him to finish it. At the time, were we both starting to get into league of legends so it seemed like a good idea. Originally it was something along the lines of us working together to fight Baron Nashor, my character as Rugged Garen (DEMACIA). All screenshots mashed together: https://www.dropbox.com/s/1qjjqu535do32v2/FA screenshot 1.jpg?dl=0 Part 1 Part 2 Part 3 It was getting a bit annoying at this point that Kanel didn’t have any significant update for me and wanted to start it over again. He was accepting more commissions and opening his patreon pages with his personal projects and commission rewards (Reward tier where you get the equivalent of a commission). I knew the adopts that he did every few month were to cover his rent and a bit more for food but still hurt that he was doing new stuff rather than old commissions. Eventually in October and November, I finally started pressuring him a bit more about the commission. https://www.dropbox.com/s/vli216e7tsbqy39/DF 1.png?dl=0 https://www.dropbox.com/s/jjcmejo0quww2pl/DF 2.png?dl=0 December, shortly after I asked if he made any progress, he started streaming my commission with the league related subject. He did two separate days of it but I missed most of the second day sadly since I passed out mid-stream. Last I saw was of our characters and him working on a very detailed background with us both having killed Teemo. http://www.furaffinity.net/view/18520987/ 2016 I was still pretty satisfied with him having worked on it back in December but was surprised he handed worked on it again to finish the image. When I asked for an update in late February, he let me know that he still planned to finish it and wanted to give me a refund as well. I replied letting him know it was 60 dollars and that he would send me the cash the following weekend but nothing came. https://www.dropbox.com/s/oyi0z4ol8bl83dr/DF 3a.png?dl=0 End of March, I asked for an update again but he had none. Also he wanted me to refrain from asking for updates on the image part of the commission as well after he had sent me my money back. The image would be considered a giftart apology for waiting or interest for such a long wait. Still didn’t receive a refund. https://www.dropbox.com/s/h7n8t3nf54c08ke/DF 5.png?dl=0 End of April, I asked for an update again but he still had none. At that time I mentioned my intention to eventually go to Artist Beware with the issue which he was understandably irritated about. I would be too if someone was going to make a post on here about me. Still with no progress on my commission and no refund, it does not appear to be coming to an end anytime soon. https://www.dropbox.com/s/fm3m0iiw4n3w9xy/DF 4.png?dl=0 https://www.dropbox.com/s/e9p230lwlr7e7rl/DF 6.png?dl=0 I don’t think there is any true malicious intent on his part at all but more leaning towards negligence. Probably he wanted to get the commissions done that were newer and of people where were bugging him more to get them done. This month so far he has made work on his patreon rewards but seems behind on those as well. I don’t really know what his situation is as far as his commissions and patreon rewards but I do wish he would talk about it and be a bit more open. It really sucks that it’s come to this but I don’t quite feel like my commission is going to get finished without this and it would probably be a few more months before I get my refund too. Posting this here probably burns what bit of friendship we still had but seems like this is my only option. It has been over 4 years since I commissioned him. Each time he gets past half way done before scrapping it and starting over because his style changed, to do more for the picture as an apology for taking so long, or because he lost his motivation to finish the image before this one. His art has improved but his work ethics hasn’t quite kept up with the demand he has gotten for his art. I know I’m not the only person he owes art to. There are others that have commissions from him in the year 2013 (Some done others not). Plus he has been having a bundle of (NSFW) patreon commission rewards pile up every month. Occasionally he will take a simple sketch commission or do in (NSFW)stream commission he announces on twitter. He also has his own patreon for his personal comic art that he used to do but hasn't touched for a while. (I could probably fill out a long list of different times he has taken commissions over the years but that would be very long a bit more work that needed. If requested though, I can add them later.) I’m probably not his first priority to do at the moment and that’s fine. Unfortunately my patience has essentially ran out now and a more aggressive approach is needed. This will be held here as unresolved until his promise is fulfilled back in February. Refund of $60 and the commission image. I think that's fair since that's what was offered. Update: Kanel finally sent the refund. That was fast.
  22. https://artists-beware.livejournal.com/898979.html WHO: kgosiarts / reverseinversefursuits WHERE: Kgosiarts @ FA (old account) Reverseinverse Fursuits @ FA (current account) Facebook page WHAT: Fursuit partial (faun legs) WHEN: Feb. 15 2015 to Nov. 3 2015 PROOF: Initial contact Agreement on details and payment Payment sent DTD is sent and arrives Issue with fur order Asking for an update Flood happens Contact stops Sent messages over FA (read, not replied) Contact on Facebook: One, two, three, four EXPLAIN: A long, long time ago… Back in Febuary of 2015, I was browsing through the forums of a boffer game I used to play in and came across a post made by Kgosi offering faun legs along with a special offer. I sent them an email expressing interest in the faun legs/special sale and had a couple questions about fursuit stuff because I had zero experience with fursuit stuff. Kgosi responded quickly, answered all my questions, and we agreed on a bi-color set of faun legs with resin hooves. Due to a small medical issue, Kgosi agreed to build the feet/hooves around a pair of boots I had and would install a hidden zipper in the back so I could easily take them on and off. I paid right away and sent out the DTD a couple days later. Kgosi lives about two to three hours from me, so the DTD arrived in no time at all. Progress on the legs apparently began only to hit a snag when the fur Kgosi bought over Etsy specifically for my faun legs was "destroyed in the mail." Kgosi was refunded, and progress resumed when they got new fur from somewhere else. I heard absolutely nothing from them until July of 2015 when I contacted them asking for an update. Kgosi responded, claiming a flood in their work area damaged the legs; however, the boots and DTD were in a tote at the time and thus survived, and they were already "half way done" the replacement set of legs which would be sent in about two weeks. Two weeks later, nothing. I sent Kgosi another email in August and received no reply. Eventually I made an account on FA and sent them a note that was read but never replied to. I sent another note later and once again, it was read and ignored. So I contacted them on Facebook and they finally replied, stating the legs had been sent in June. I showed them a screenshot of their email from July about the flood, and Kgosi replied saying they no longer had the emails so I forwarded the entire email thread. (Which is the blank email in the "Contact stops" screencap.) After some back and forth, they said they contacted their local post office and was told the package had been sent and was past reimbursement. So I asked for the tracking number and called my post office, and the helpful gentleman on the phone said the tracking number didn't exist. Remember how I said Kgosi lived about two to three hours away? I figured there was no way in hell a huge box going to a place a couple hours away would just vanish, and so I called the post office by Kgosi's known residence and was told the tracking number didn't work because it had "too many numbers." I sent Kgosi a final message on Facebook with this information and requested another tracking number, along with any evidence that these legs I bought actually once existed. The message was read and never responded to. During all the waiting, the fur mishap, the "flood", Kgosi was actively posting finished projects on their FA account. (Which lead me to believe I was being strung along the entire time because they post pictures of every piece of work they finish.) They originally had a Trello page with a list of their commissions and commission statuses, but it's been long since deleted. I do remember the list being pretty long, though. According to some messages left on their old FA account and their Facebook page, I'm not the only one who was waiting forever for work from them. I doubt I was the only one who paid to be scammed, either. I did try to contact Paypal like people suggested to do in my advice post, but I couldn't get through to an actual person and it was too late to get my money back at the time. More so now. I know this is all partially my fault as I let so much time pass between messages, updates, etc. and got snippy towards the end. I didn't ask for any WIP shots either. I had no idea how to handle a fursuit commission, but now I know better. Unfortunately, this experience has left me incredibly wary of fursuit makers.
  23. https://artists-beware.livejournal.com/891244.html WHO: Kahuna Otter/ Sugarfactory / SugarAussie WHERE: http://www.furaffinity.net/user/sugarfactory/ https://twitter.com/sugaraussie WHAT: Digital art on a physical item: It was a two sided, two character dakimakura (silk full length pillow) that was to be shipped to me in the UK. WHEN: - Slot was confirmed and paid for on 28th August 2015 - Refund was offered on 2nd December 2015 - Final contact before starting Paypal dispute 10th January 2016. PROOF: I hope it is okay, these are all filtered in my post in links as it will make a lot more sense with the explanation part. EXPLAIN: On 28th August 2015, Sugar Factory posted a journal offering a one time commission slot for a dakimakura of your character for $150. I emailed her my reference and my idea. She replied confirming I had the slot http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.09.16.png Cut forward a couple of emails which included discussion of making it two characters on each side for an extra $20 and I was ready to pay. I sent my payment via Paypal on 28th August as seen here: http://yksi.org.uk/sugarfactoryAB/paypal.png She confirmed she would start straight away http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.09.50.png 
On 30th August, I was sent a sketch of the first page, and then slightly later, a complete line art for the first side as seen here http://yksi.org.uk/sugarfactoryAB/lines 30-08-15.png I confirmed this was good and no changes needed to be done. Communication stopped until 30th September where I emailed her for an update regarding this and another piece of art I had also commissioned (a set of telegram stickers). http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.26.41.png Reference here is also made to a badge i commissioned before which, she never sent to me but instead just posted to her twitter (which I didn’t follow) and a friend of mine linked it to me. At this point I was informed that she would send the high resolution copy of the badge and that all digital work was back on schedule. Communication once again stopped until 2nd December where I raised my concerns that there was no progress on the piece since August and that I was hoping it would be done for Christmas. At this point I was reassured that she would try and get it done, and if not she would issue a full refund for the item; I hadn’t even asked/considered a refund at this point. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.30.30.png On 3rd December, I asked whether a refund would be easier for her than trying to get the art done in time, and was told she was researching options but if it doesn’t work out she would refund me that night. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.32.28.png I queried again on the 4th and was told she was waiting on responses from companies. I decided on the 8th December to message again to see if there were any updates and was informed she had decided to issue a full refund AND complete the art but asked if i was okay waiting a week for the payment. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.35.24.png I replied saying I was okay waiting but that i would feel awful if she were to do the art as well. On 20th December as I hadn’t received the payment I sent another email to her http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.37.02.png At this point I was getting fed up of excuses and no progress and a lot of correspondence occurred that day about how I was in breach of her TOS and that she only agreed to refund me because I was a friend of a friend (despite her offering the refund to start with). I stated i would like a date with which the refund will be paid and was told that she would pay me in smaller amounts until the full amount is paid, I was okay with this suggestion. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.40.45.png I received no small payments, but on 26th December I received an email saying she was near the full amount. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.41.52.png On the 30th I emailed to ask if there was any updates and could she send what she had so far even if it wasn’t the full amount. I was informed she was at the hospital but would when she got home http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.42.31.png On 4th January, still nothing from her, I was told she was dealing with a quick emergency and would pay the following night. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.43.41.png On 7th January I queried what happened with this, and was told she was waiting for a payment. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.44.42.png 
 Today I emailed again, explaining it was getting ridiculous and indicating i was close to getting Paypal to sort this out for me as i felt I was getting nowhere dealing with her directly. http://yksi.org.uk/sugarfactoryAB/Screen Shot 2016-01-10 at 21.46.11.png A lot of emails went back and forth tonight which i have bundled into a screen dump you can see here http://yksi.org.uk/sugarfactoryAB/Untitled 2.png I was faced with blackmailing that because of me her partner can’t eat, and that I will be hurting her as a business and putting her in debt etc. I have no idea what she is going to do, or what choice she has made as per the last two screenshots. I have raised a Paypal dispute now, and I have escalated the claim though I have no idea if this will be successful or not. Edit: I have been successful with the disput with Paypal Thank you for all your kind comments though
  24. https://artists-beware.livejournal.com/883611.html note: resolved amicably, I now have no hard feelings toward the artist and the commission was completed. There was a lack of communication but there were legitimate reasons for the delay note: all old links followed by an archive.is capture of them from November 7, 2015 4:00 PM Eastern WHO: online persona: Rho Furaffinity: omegaro twitter: @omegaro WHERE: does most business via Furaffinity: https://www.furaffinity.net/user/omegaro/ commission was agreed on via twitter: @Anthony_Stuart (me) and @omegaro (him) WHAT: in short, the idea was for a SFW digital sketch of my character playing a guitar. I paid on the day (May 29) that it was hashed out, have made multiple attempts to get an update, now on November 25 it’s still not here and I can’t get a response to my requests for a refund. WHEN: May 29: commission negotiated via twitter, payment sent, was told it’d be a couple days. Several requests for updates since then have been responded to, usually with some variation of "it'll be done soon", yet there has been no response of any kind since September despite many attempts. After some (unrelated) offline drama has delayed this post, it’s now December 16, over half a year since the commission was agreed on, as I submit this. PROOF: http://s28.postimg.org/60djkqp1p/Rho_FA_shouts_showing_similar_situations_from_o.png FA shouts showing this may be a pattern for Rho http://s2.postimg.org/l8dj7e9mh/rho_commission_paypal_confirmation.png paypal confirmation http://s9.postimg.org/63p1sumtb/Rho_DM_1.png DM part 1 http://s23.postimg.org/wd7ocawaz/Rho_DM_2.png DM part 2 http://s21.postimg.org/iosn6mzl3/Rho_DM_3.png DM part 3 After this, Rho unfollowed me, DMs on twitter require that the person receiving it must follow the sender 9/27, 10/20 https://twitter.com/omegaro/status/648295128814235648 https://archive.is/30mfr 11/3 https://twitter.com/Anthony_Stuart/status/661805262991433728 https://archive.is/HchNO https://twitter.com/Anthony_Stuart/status/662574638959054848 https://archive.is/pUft0 11/24 https://twitter.com/Anthony_Stuart/status/669336626338930688 EXPLAIN: Put simply, I had a fun idea for a commission, saw someone on twitter recommend Rho, and went to him for the job. I was told it would be “Monday or Tuesday”. I did my best not to nag and to be a good, kind, patient customer, but it’s now been seven months and I’ve made many attempts to make contact. The last time I got a response of any kind was in September, and it’s now December. At this point, it’s been long enough that I have little interest in the commission anymore, and just want a refund of the $35.00, I’m not even asking for the Paypal fee. I’ve waited three full months after friends started telling me to go this route, because I didn’t want to offend, rock the boat, cause drama, or whatever. I’ve already lost interest in not only this commission but others as well, I just want the refund, or if I can’t get that, I want others to be warned of what they might be up against.
  25. https://artists-beware.livejournal.com/880870.html WHO: Honesty. [current account], Sailor., SailorBases, yoloswagdoctor [old accounts] WHERE: http://www.furaffinity.net/user/sailorbases/ & http://www.furaffinity.net/user/honesty./ WHAT: Custom bases for my species for rp/adoptables/etc.. 3 separate bases [1 for each species] or 1 base with tons of options for customization. WHEN: May 29, 2014 - First contact made + commission + price agreed upon + paid. Asked for update September 2014. Heard nothing back. Asked for another update on Halloween 2014. Heard back & gave info again. Heard back Nov. 11 - Offered to try to get sketches for preview that night. I agreed. Didn't hear back again. Posted public journal about refunding everyone on Christmas day 2014. June 25, 2015 - Offered art to those who wanted it instead of refund. Took art option. June 29, 2015 - Sent info to new account when I realized the old one wasn't being checked. Oct 27, 2015 - Sent a note asking for updates so I could add that to my owed list. Nov 4, 2015 - Note was read, not responded to. Sent a rather abrupt note asking for a response and got one - asking for all the info again + price paid while indicating I might be refunded instead. Sent info back and stated I would prefer my refund SOON if that was what she preferred to do. PROOF: Initial PM requesting a base - http://i.imgur.com/KA5MDKm.png Accepting commission, price given, me accepting it - http://i.imgur.com/cUfXKz0.png Paypal info given, told her I paid - http://i.imgur.com/mXHL3QA.png Paypal proof of payment - http://i.imgur.com/j8tQOVI.png Checking in September 17, 2014 - http://i.imgur.com/ItQhZ05.png Inquiry on Halloween 2014 - http://i.imgur.com/Btc7IeU.png Response on Halloween 2014 to my inquiry - http://i.imgur.com/jCe5y8T.png Offer to sketch things up that night, Nov 11, 2014 - http://i.imgur.com/JSImwcx.png Last contact from them that year. Refunds instead of art, leaving community, etc journal on Christmas 2014 - http://www.furaffinity.net/journal/6370870/ Offering art instead of refunds June 25, 2015 - http://i.imgur.com/kfd3p1v.png Telling them I wanted the art instead as per their journal - http://i.imgur.com/D381Bi6.png Note sent on June 29, 2015 - http://i.imgur.com/thJbatg.png [cut off custom info at bottom of note] Checked in with them since I saw them posting and doing commissions on Oct 27, 2015 - http://i.imgur.com/szFqbOG.png I was admittedly short here on Nov 4 2015 due to frustration at seeing them post but not responding to my note - http://i.imgur.com/S82hYoR.png My final note on Nov 4, 2015 - http://i.imgur.com/OW6Has1.png [blocked out my custom info as I didn't think it necessary to the beware] EXPLAIN: I commissioned Honesty. back on the 29th of May in 2014. I contacted her asking about a custom base - she had a journal up on her bases account [now abandoned] offering them. Once we'd worked out the details I paid her $36 for them total. She had a lot of RL issues happen and I was happy to wait. I realized she was not really doing much on her bases account and contacted her on her [then] new account - Sailor.. I didn't get a response initially and contacted her again on Halloween 2014 asking what was going on and for updates. Got a response [you can see in the screencaps above] and I thought everything was worked out. Didn't hear back from her til over a week into November, when she offered to sketch up previews for me to approve. I was happy with that and said as much. I didn't hear from her again at all that year. On Christmas she posted a journal [listed in proof above] about refunding everyone. I was unhappy since I'd wanted the bases but understood that she'd had a hard time. We got slow updates for a while, with promises of refunds but nothing really being done, up until June. She made a new journal offering art instead of refunds for those of us who wanted it. I really wanted my art so I contacted her as requested and let her know I'd love to do that instead. I figured she would get on them and it wouldn't be too long a wait. Wrong. She has taken on many new pieces, continued to work [slowly] on old pieces, but rarely gives updates. I was getting somewhat frustrated and decided to contact her to touch base and see what was up on Oct 27 since I saw she'd been posting owed art and new stuff as well. My note was read but never responded to, and I saw her continue to post and interact with people on the account. I got somewhat frustrated and sent her a short note requesting a response to my note. She did respond, but indicated she might need to do a refund instead of the work. I responded back letting her know that was fine, but if she was going to refund I'd really prefer it SOON since I've been waiting for almost a year and a half at this point and that is a ridiculous amount of time to be waiting for anything. At this point I just want to be done - art or money asap so I can mark this as done in my records and stop stressing out over it. EDIT: I have finally gotten a response, though only after I sent a new note. I've seen her post up repeated new YCH flat priced pieces and auctions and complete personal pieces as well as gift art + a few commissions, but I don't know how much of that is old owed things and how many are new things. I know that she has taken on far too much and is still taking on more work, because of various situations in her life. With that said, I don't think that taking on even more pieces when she's already so far behind is wise - at the very least the older pieces need to be done before the new ones. I am probably getting a refund she says [as of 2/13/16 when I sent a new note]. She says it may take a while though and will be in payment plans. I'm more than slightly irked by this because I didn't get to pay her in payment plans to order, but it is what it is. I do not consider this resolved and will not until either my art or the money is fully refunded. EDIT 2: I delayed my response to her for 2 reasons. 1- I needed time to cool off because I was angry. 2- I had some things going on elsewhere. I sent my response to her on 3-3-16 and apologized for the lateness. You can see that here - https://gyazo.com/52a50045a15b08d379c0f54b51c07966 and then noted her again on the 6th when I checked and she'd read it, posted journals and other things, and not responded. You can see that here - https://gyazo.com/e77ff4cfa2fb8b7df3c130ba042e279e . I feel I was fairly neutral, though I am admittedly growing impatient because I just want my money or my art, or at the very least a better estimate than the very vague 'it might be a bit' in the notes. I don't mind if the money isn't right away, but then I saw her taking commissions for spotify premium, which bothered me as I feel a refund should take priority to luxuries of that sort. I have also left a shout on her main page today asking her to please respond to my notes. Both have been read, she's been active places, and I'd really just like this to be resolved. You can see that both have been read here - https://gyazo.com/52a50045a15b08d379c0f54b51c07966 EDIT 3: I left a shout on her page on I want to say the 12th of March. It's been deleted [should have screencapped, my bad] but I did get another response. I proposed swapping the base, as it was a large commission, for a single full body piece since the amount was the same [within the range listed for them, anyway] and after my shout she responded asking me not to leave shouts. I pointed out that's been the only way I get timely responses, but dropped it since I was getting communication now. She agreed to the swap to a single full body piece and is supposed to be updating her queue soon with a public list so everyone can see where they are. While I'm still upset, I'm less angry now that I've gotten some responses and have moved forward on at least swapping for something that should be easier for her to complete and is fair with her rates [admittedly the base was priced quite low for the number of things I'd be getting]. If all goes well and she gets her queue down, I may consider commissioning her again in the future should she be willing as I really do enjoy her art style. Still don't consider this resolved, but will come back to let you know once it is. EDIT 4: I got my finished piece, and it's perfect. I consider this resolved and would recommend people commission her once she's got her queue down a little bit. She's gotten a lot better about communication and I'm pleased with the outcome.
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