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https://artists-beware.livejournal.com/948168.html WHO: Dao on IMVU/DauxyCheeks on FA/Xashy on DA WHERE: This took place through Facebook through her personal profile. This is her IMVU account, the products were to be made and delivered through IMVU. IMVU for Dao My IMVU account, where the products were supposed to be delivered WHAT: This was for a custom furset for IMVU. Custom AdSkin, kini, ears, tail, hands, feet products. I sent her my reference and all of the mesh links she would need for the set. She said $30 was fine, I sent her $32. (As I normally send a couple of dollars more to cover fees) Here are the screenshots of our conversation that took place via Facebook. Dao1, Dao2, Dao3, Dao4 WHEN: I first contacted her December 5th of 2016, December 6th I canceled my order and was blocked, December 7th I filed a claim with PayPal, December 15th I received the email saying she provided tracking information and the case was closed, December 17th first appeal denied, the last email I received by from PayPal was March 23rd of 2017 saying that my second appeal complete with screenshots of my IMVU account was denied. PROOF: PayPal Case, First Appeal, Second Appeal, Blocked FB, Friends Only on IMVU, MY IMVU INV - SEARCHED, IMVU STAFF CONFIRMED NOTHING WAS SENT FROM DAO EXPLAIN: Well I posted an ad in one of the furry Facebook groups asking if anyone would be up to making a furset for me on IMVU. Dao (Facebook name omitted for privacy) messaged me via Facebook messenger and I sent her the mesh links and the cash for what I wanted. I had a personal emergency come up and needed to cancel. I felt bad for having to cancel, but I thought since she stated she had another set to finish before she got to mine maybe it would not be too bad. To my surprise, she tells me she finished the skin and already submitted it to the IMVU catalog without even showing me first. I was a little confused by that but decided if she could just show me proof/show me the skin then I would let her keep a portion for her work/time. That's when things got odd because she told me I was really putting her in a bind and that PayPal was where she paid her bills? I did not find that to be appropriate or relevant but it was right after she said she would "get that processed" for me that she blocked me. I tried typing out a response and I got the little pop-up message telling me "this person is not receiving message from you at this time". I honestly took that as a big red flag and consulted with my friends and family on what I should do/did. I waited a day for the refund/reversal and then just went to PayPal to make a claim. It was going to be a dispute but at the time since she had me blocked I thought a claim would be best. I waited until the 15th, that's when I got an email back from PayPal telling me the case had been closed because the seller (Dao) had provided tracking info and confirmed I received my merchandise. I was confused and very frustrated, it was a digital product I ordered. How could they have taken tracking info from her and say it's confirmed when I have proof showing I have nothing in my account from her? I decided to call again and appeal my case. It was shot down almost immediately, on the 17th they had denied my first appeal stating that the seller had provided "compelling information" for my case in their favor. In truth, I gave up for awhile. I figured she just won and I was never getting anything back. I just got ripped off for $32 for nothing. Then a few days ago I had to file a dispute for a totally different issue and the supervisor I spoke with said I should send more screenshots and appeal again. I didn't even know that was an option but I figured I might as well. After another hour or so on the phone the supervisor told me she would contact me directly. Well, that never happened and some representative named "Bob" sent me an email yesterday telling me my screenshots did not prove anything. So I guess I'm just posting this here in hopes to either have this resolved or at the very least share my experience with you guys/potential customers of hers.
https://artists-beware.livejournal.com/938581.html WHO: Dauxycheeks on Furaffinity but also goes by Xashy on Deviantart/Dao on IMVU WHERE: http://www.furaffinity.net/user/dauxycheeks/ WHAT: Digital art. I got this piece with a friend in March of 2015. It was through text dialogue that was agreed that we would get the piece together. I then sent my friend my part of the money, & she sent it to the artist, at the time, the artist & I were also friends so she knew of this arrangement. WHEN: In March of 2015 PROOF: My friend & I discussing getting the piece & confirming sending payment (x) (x) (I’ve crossed certain things out for privacy reasons) Me asking the friend if Dauxy has started working on our piece yet(x) The statement from my Paypal of me sending the money to my friend(x) EXPLAIN: On March 27th, 2015 Dauxy put up a journal that she was taking $25 tentacle wing-its(x). A friend of mine, who is friends with Dauxy, messaged me via Skype & asked if I would like to get a couple piece together with 1 of her characters, after talking for a bit we then decided to get a three way piece instead. I agreed, & wired her $25(As in, I sent my friend the money & then she sent Dauxy the full amount in one payment). In August of the same year, Dauxy & I had a falling out, & our friendship ended but we were still on civil terms. (we could still have professional conversations as artist & commissioner.) I still had one other commission with her at this point as well that was finished in what I consider a decent amount of time. Something else I want to interject, at one point in September of 2015, my friend Skyped me & asked if she had paid for my slot or if I had. When I asked her why she asking this she told me that Dauxy had asked her & she didn’t remember(x). This overall unsettled me a bit & made me feel a bit anxious. So a year & a couple months goes by, & I decide I want a refund. I message Dauxy & ask for a said refund in June 2016 (x). Fast forward again to November 2016, & I message her again just asking for an update on said refund. She informs she had forgotten about me, & she would pay me next week.(x) Next week rolls around, & it becomes the evening so I shoot her another note asking for an update(x). The next day rolls around with no response so I shoot her another note. I got a response on the following Sunday early in the morning, her telling me the reason she had not responded was she had emergency stomach surgery the previous week & her entire paycheck had been devoted to that. She was waiting on some money from IMVU so that she could give me my refund & asked for my Paypal email(x). I waited a week before shooting her yet another note & asking for a ETA. She saw it, & yet again did not reply. It’s at this time I started to become irritated with the whole thing. She posted a journal saying she would take care of her refunds after the holidays when Christmas was taken care of, which was understandable. January 2nd, I noticed she had gotten a commision, even though she’d claimed she had no money to refund me. I sent her a note, expressing my frustration with the situation. She saw the message, & once again, did not respond.(x) I sent her another, sharing my frustration with being ignored & waited until the next day, where I found she blocked me.(x) At this point I was seething & unsure what to do. I would like to take a moment here to say I did make a post that I feel like was childish & reactionary, & since been taken down. I was really upset by the whole situation but never the less it doesn’t excuse what I said, & if Dauxy is reading this, I’m sorry that I lashed out. She made a journal coming back at what I said to her which I sent to her on Skype to confront her where she called me a ‘fatass’ (x) (x), & then blocked me there as well. I then noticed she added this to her profile after she had blocked me (x). I don’t recommend ever commissioning this person. My main frustration wasn’t even money at this point, I couldn’t care less. It was the fact I was being treated like such dirt by an artist that I once considered a friend & who had already done something before that had really hurt me. EDIT 2/11/17 Dauxy posted this journal that was sent to me by a couple friends. Tried to post this comment But I'm still blocked. So I am unsure if she meant me or not. To be honest, this gave me some hope that this issue would be resolved & I could maybe move past this, because to be honest I really hate giving negative reviews. It leaves nad energy between me & the other party. I want this to end well. But that hope faded when I saw I was still blocked. I obviously don't have any other known means of contacting her(To my knowledge.). I still haven't been contacted by Dauxy(If there isn't an update below this, assume I still haven't.) about a refund or a formal apology. EDIT 2/15/17 Dauxy noted me. She apologized for lashing out, informed me she was a couple dollars short of my refund & to keep an eye on my Paypal. I sent her a note back accepting her apology, apologizing again, & also saying I hope this can be seen as a clean slate. (x) Shortly after the full amount has been refunded as of today. I consider this beware resolved.