Beware: Toasti/ Toast435

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I am a Bot. My inbox is not monitored. Beep boop.

I know right? like I even offered multiple times on Discord and on Picarto, that if they couldnt afford to refund, then they could do an in stream, or just finish the art. Even getting the sketch was a total uphill battle as she blocked me on discord, leaving the only way to contact being FA or email, so I left shouts to try to get the remaining of the refund or the sketch but she just deleted those every time until finally emailing me the sketch
Like with how vastly different the sketch is from the character, it doesn't even seem to be a sketch of mine at all

Please please don't let this go. If you can do a charge back. Their life problems aren't yours. You paid for something and didn't get it.

30 minutes ago, Eelowyn said:

I know right? like I even offered multiple times on Discord and on Picarto, that if they couldnt afford to refund, then they could do an in stream, or just finish the art. Even getting the sketch was a total uphill battle as she blocked me on discord, leaving the only way to contact being FA or email, so I left shouts to try to get the remaining of the refund or the sketch but she just deleted those every time until finally emailing me the sketch
Like with how vastly different the sketch is from the character, it doesn't even seem to be a sketch of mine at all

That's sketch looks more like a base to me honestly. But you're right more than likely she just pulled some random art.

The attitude, sketch or not was uncalled for, especially towards a paying/regular customer, I hope they don't expect their money/Art Career to be taking off anytime soon if this is how they handle their customers. 

Hope you get your full refund soon, this is awful!

Let's count the flags.. 

1. 'Wahh my PTSD' (hm.. foreshadowing?)
3. 'Wahhh I'm having a tantrum and attributing it to a manic episode' 
4. 'It's hard for me to manage the necessary tasks to run my business'
5. 'Birthday present for my nephew is more important than the money you paid me for a service I never completed' 
6. Guilt trip : 'let me just refund you with my first-born / soul' 
7. 'Omg gaslighting me' 
8. <Lots of insults by the artist and mocking the client>. Always a good method to dealing with clients /s

Soz but if you have the money to buy presents for people then you've definitely got money to refund. I hate it when artists do that - it basically screams 'you're a low priority right' to their customers. 
Also, your personal mental health is NEVER a reason to treat customers like this. Every artist I know (myself included) has mental health problems in some capacity. Except, we don't use that as an excuse to steal someone else's hard earned money. That's especially disgusting. If you need to step back from art for health reasons, refund work not started, and be upfront with clients. Don't dick them around and DEFINITELY don't hide behind 'mental health' as an excuse for poor behaviour. 

Holy MOLY this one is bad. One of the worst I’ve seen on here, honestly. I am seriously hoping you get your full refund and never have to deal with somebody like this again. 

I am genuinely appalled and disappointed at seeing this. The language used with the client alone left a terrible taste in my mouth. I understand being so bogged down with work and clients that you need a break...but taking that frustration out on your clients??? 

sounds almost exactly like what happened to me. waited 7 plus month for comms i got asked for a refund artisted started crying and got her bf and her ex to come say shit to me and guilt trip me. felt bad heard from someone else that they had the same problem with the artist and i attempeted to get my refund back she had her ex yell at me while i was trying to talk to her artist to commissioner and she handled it immaturely and unprofessionally. i ended up getting my refund and i was made to look like the bad guy even tho i decided against putting a beware on her

Definitely if you're able to, contact Paypal or your bank pertaining to the transaction for this. I wondered why I removed this particular artist from my watch list (used to watch them before, but now I don't), and I think it was a situation similar to this, so she may have done this to other people too.

Toast has now made an entire journal on fa shaming Eelowyn for the beware and is playing the victim. Yikes definitely will not be comming

So... wait.
First they don't put you on the queue, a queue you had never seen before. Then they simply ignore your commission in favour for new ones because they need money. They they belittle and insult you when you want a refund after months of waiting. And then they dash out a ..sketch of something that isn't your character.

Also. Did they say they want to use the sketch as a ych? This would no be okay if they didn't refund you completely. You paid for the sketch, it is yours.

In general I cannot understand how artists spend the money for a transaction before it is completed and then blame the commissioner if they want their money back. You, as an artist, are entirely at fault for managing your money. If you cannot live from your art, then you have to have a stable job outside of it to support your lifestyle. If it does, be professional and 'work'. Art ist not a hobby anymore once you take money. And that money is only yours after you completed the transaction. Anything else is theft. Really, beware well warrented. I am sorry this happened to you op.

I commissioned Toast for over 300$ and never ever had any problems with her.

You know Toast for quite a time and still decided to commission her.

I think what you lack is mature communication skills.

1 minute ago, Celestina said:

You having a good experience doesn't negate OP's bad experience.

While we will be happy to let individuals come and speak about their positive experiences in this thread, bear in mind that when you tell someone they lack "mature communication skills" when the artist made a show of saying "GUESS I NEED TO WASH MY CLOTHES IN THE SINK" it doesn't make the artist look any better.

OP knew of Toast as a person and financial state.

It does not make the artist look better, but this doesn't make Eelowyn look good either.

Eelowyn can contact me if they want their 6 to 8$ back so badly

36 minutes ago, Zuazhes said:

I commissioned Toast for over 300$ and never ever had any problems with her.

You know Toast for quite a time and still decided to commission her.

I think what you lack is mature communication skills.

How exactly does knowing the artist for quite a time equate to not receiving work they paid for?

Reading the comment section of the journal on FA (which I think should be screenshotted and added to this, really, before it's gone!), Toast is still blaming the OP rather than to accept that all this is entirely their fault and they state that the OP was refunded which isn't completely correct, considering it wasn't a full refund..

3 hours ago, Zuazhes said:

OP knew of Toast as a person and financial state.

It does not make the artist look better, but this doesn't make Eelowyn look good either.

Eelowyn can contact me if they want their 6 to 8$ back so badly

The amount is unimportant. So is the financial state. Toast has to deliver either the art or the entire sum as a refund. Simple as that.

Eelowyn didn't do anything wrong here besides waiting too long before asking for a refund maybe.

3 hours ago, Zuazhes said:

I commissioned Toast for over 300$ and never ever had any problems with her.

You know Toast for quite a time and still decided to commission her.

I think what you lack is mature communication skills.

That’s great. That’s nice. 
Unfortunately, the OP had a horrible experience with Toast. 
So, instead of you coming here to fend for them, I would really suggest that Toast come and formulate a meaningful response to the situation. Their side of things, y’know. It might be more helpful than you’re being at the moment. 

4 hours ago, Zuazhes said:

I commissioned Toast for over 300$ and never ever had any problems with her.

You know Toast for quite a time and still decided to commission her.

I think what you lack is mature communication skills.

This was not the first time I had commissioned Toast. I had commissioned her several times over the last few years, I was there to chat when she was down, and helped her with her financial situation several times as well as tried to offer her semi consistent work and we had been friends which is why I only asked about the chibi a couple times, all months after it was commissioned, and usually a month or two between asking about it was well.

Despite the hundreds of dollars in past commissions and me often going out of my way to help she still:

-did not do the commission

-did not even add the piece to Trello until I asked her to

-attacked me when I asked to cancel as yes, 7 months with zero updates while seeing her add and complete other art works on her trello

-turn down the multiple times I offered for her to finish the art, or even do am easier or lower value art as I didn't want to cause her financial hardship

-sent her bf/partner to insult and attack me over her lack

-block me so I couldn't contact her directly about the remaining refund after she claimed a sketch I had never seen proof of, therefore giving me no choice but to  post a public about

-finally show the "sketch" and have it be litterally not even my character.

Sorry but perhaps you should read the details that have proof instead of just white knighting for her.

4 hours ago, Zuazhes said:

OP knew of Toast as a person and financial state.

It does not make the artist look better, but this doesn't make Eelowyn look good either.

Eelowyn can contact me if they want their 6 to 8$ back so badly

Nope nope nope. Toast financial status means nothing here and it's irrelevant. Toast herself admits that some of her commissions are at least a year old. That's far passed UNACCEPTABLE. Then looking at her FA one can see that's she's constantly taking more and more work putting herself further in a hole. That's all on Toast and no one else. 

As for the knowing her as a person that doesn't matter either. This was a business transaction not a donation friendship means nothing at that point. I have artist friends I commission too, but they know to separate business from friendship. Also they would be owed $10.