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  • Artists Beware

    The namesake database. Submissions are categorized by "Bewares" and "Cautions".
    SylverBullet

    Beware: Hollewdz

    By SylverBullet, in Artist Bewares,

    Who: hollewdz, hollecchi
    Where: https://twitter.com/hollewdz
    https://www.patreon.com/Hollewdz
    https://itaku.ee/profile/hollewdz
    When: 04/02/2022
    What: Commission
    NSFW Content Resolved
    I commissioned Hollewdz back in April of 2022 for a size art that amounted to $160.




    After this I followed my usual rule of 1 month between check ins just to give leeway to the artist.  Everything was fine for about a month or so until in June, when I stopped receiving responses.  I blocked out one word as, even though she was open about it, it is a personal issue of hers I don't feel right saying myself.  As for the supposed methods of attaining a refund, I later realized that I had misunderstood Paypal's policy and that I was well passed a grace period.


    Throughout this I did attempt to communicate by other means, messaging her on Patreon and via email.  She does not have her email posted, but it was the email through which she sent out the invoice.

    This has been a disappointing experience.  I hope that it can still be resolved someday, but I wanted to make others aware of this sort of possibility when commissioning this artist.  My friend made me aware of this site as a polite means of doing so. 

    MagisterJ777
    Who: MarbleMephit, CassetteCoyote, MarbleShark
    Where: https://twitter.com/MarbleMephit/
    https://linktr.ee/MarbleShark
    https://www.instagram.com/marbleshark/
    https://ko-fi.com/MarbleShark
    https://toyhou.se/cassettecoyote
    When: 09/10/2022
    What: Commission
    NSFW Content

    The original agreement was a commission for $35 involving two characters. This was for an emergency commission post they had made in August.


     
    I sent the payment to them through CashApp, that was their preference and they asked for payment in advance.

    Everything was confirmed and they had let me know that they would give me updates as the week goes by. This has not happened at all.


     
    I have not heard anything about my commission so I sent them a message on January 1, 2023. Throughout the entire month of January, I have not heard back even after bumping the message multiple times. Eventually, I request for a refund which has not happened and at this point, I don't think it will happen considering the lack of communication that has happened with my messages. They are active on Twitter and have been posting art and tweets throughout the month so it appears that they are ignoring these messages. Currently my refund request is pending on CashApp and there is not much I can do but hope that they refund me.

     
    Below is proof of payment and the refund request that ended up expiring eventually. Fortunately, I was able to recover the lost funds through my bank.


    plutolemy
    Who: Lady-Bullfinch
    Where: https://twitter.com/Lady_Bullfinch
    https://www.deviantart.com/lady-bullfinch
    https://www.instagram.com/lady_bullfinch
    https://linktr.ee/Lady_Bullfinch
    https://toyhou.se/~tickets/create/user/4220
    When: 12/11/2021
    What: Commission



    I contacted Lady Bullfinch on December 11, 2021. I had found her on twitter and commissioned her for a pixel pagedoll.
    I was added to her queue (_qphelia, due feb. 12) and thought nothing of it.
    She specifically informed me that turnaround would be about two months - absolutely no problem. Payment is sent. 
     



    I told her okay, informed her that I found her through the pagedoll tag on twitter, and we agreed on the commission. February 17 comes, I shoot her a dm asking about it, no pressure, she says she hurt her hand over the new year. I say no worries, take your time, no rush. She also offers a discount on future commissions. 

    March, May, and June come, and I dm her to check in on things. It is one month later, in july, that she gets back to me. She says she has health issues, I ask if she can do the commission or if she wants to just refund me. She says no, she can't refund me, since paypal is broken in her country. We go ahead with the commission as planned. 

    Between then and now, nearly six months later, there's been nothing. No contact, no updates, nothing. She liked some posts on twitter in october, but did not respond to my message. 

    A PSA was crossposted to toyhouse but neither I, nor the people in the comments of said PSA, have received any update. 
     

    Lurker45
    Who: Lewdtime, Lewdtim_e, Lwtime, lazy-time, lazytim_e
    Where: https://twitter.com/Lewdtim_e
    https://www.pixiv.net/en/users/12418876
    https://lewdtime.fanbox.cc/
    https://twitter.com/lazytim_e
    https://baraag.net/@Lewdtime
    https://t.co/hn5oEm4T8A
    https://www.youtube.com/channel/UCxbCoZzoZR
    When: 07/14/2022
    What: Commission



    In short, I paid Lewdtime for thee commissioned pictures and only received one.

    The full story: on 7/14/22 I subscibed to Lewdtime's Pixiv Fanbox, which works very similarly to Patreon in that the user pays a certain fee every month in exchange for terms set by the artist. This complaint deals exclusively with the monthly colored sketch and so I have omitted information on the lower tier's terms, which this tier also receives.

    Lewdtime has since replaced this tier with one that has an identical description but an increased price.
    Pixiv Fanbox records a user's payment history like this:

    At the end of September I decided to cancel my subscription so this represents the entire relevent payment history. I have censored mention of another artist I support on Fanbox as they are not related to this complaint.

    I communicated with Lewdtime through Discord.

    I have since deleted the imgur gallery so the link was dead when I recently took these screencaps.

    After ten days Lewdtime had not responded so I sent another message.

    A few days later, a little late, Lewdtime gave me a first sketch and we briefly discussed some changes which resulted in an updated sketch.

    At this point things were going well, but after this two more weeks went by with no word from Lewdtime so I contacted him again.

    After another week with no further word, I was worried Lewdtime was getting badly behind on what was supposed to be a series of sketches completed monthly.

    By the 1st of September I decided to accept the idea of a two-character piece replacing the one-character pieces for August and September, hoping that it would lead to Lewdtime catching up and that in the future sketches would not be late.

    I have censored the descripition of the idea for perhaps being too lewd for this website.
    More than two weeks later I had heard nothing and sent another message.

    I have censored the sketch for the same reason as above.
    When I had not heard back by the last day of September I decided not to allow my Fanbox subscription to renew for a fourth month. After I cancelled it, Lewdtime sent me one last message with a second WIP for the combined August/September picture, as well as, finally, a completed version of the July picture.

    Details of the second request censored again.
    I had cancelled my subscription but as I had already paid for the August/September picture and Lewdtme had produced some WIPs for it I attempted to communicate a further two times in October.

    I received no reply.
    Prior to making this post I tried one last time to contact Lewdtime, making clear my position on what I thought was fair.

    I have received no reply at the time I submitted this post.
    Pixiv Fanbox does not seem to offer subscribers any recourse when artists do not fulfill their end of the bargain so my money is simply lost.

    NasamRaion
    Who: Vince, Noh, Nohselfcontrol, Vincethewolfdog
    Where: https://twitter.com/Nohselfcontrol
    https://m.twitch.tv/vincethewolfdog
    When: 04/14/2020
    What: Fursuit/ Fursuit Parts

    Resolved
    The original conversation have been deleted (not by me) from Telegram after a lost of account from the vendor (said by him in the chat convo - p1).
    I've found him on Twitter after many months, where the conversation continue.
    The order was a pair of hand paws. From 14 April 2020.
    Original Transaction Date from Paypal history

    I have WIP and pictures showned of the progress. (in attachment, convo - p2, p3, p4)
    But as time moved on, I propossed an alternative for the maker to just sent everything done or not, if he were unable to complete. He accepted. Since then, I made along multiple months several reminder about the shipping. 
    The last message were not responded nor seen.













    GweenTea

    Kittygrave

    By GweenTea, in Artist Cautions,

    Who: kittygrave / uchiha
    Where: https://twitter.com/kittygrave
    https://toyhou.se/uchiha
    When: 04/23/2022
    What: Commission

    Resolved
    In April of 2022 I commissioned artist Kittygrave on Twitter for a simple flatcolored bust sketch of my OC to help support them when they said they needed money. 




     
    I paid the money and waited about a month, what I figured was more than enough time to get the commissions done since it was nothing seriously huge, they responded saying they would have it done at some point in June. 


     
     
    I let some time go by, and nothing ever came of it. So I reached back out in November for any updates or a refund if they were too busy or no longer wanted to do it, again another promise to have it done, but this time within a week! 


     

     
    At this point I'm a bit too antsy and 10 days had gone by, so I requested a refund and they promised it by the end of the week. 
     

     
    At this point I become a bit more firm on my requests and set them to this strict time frame since they had promised it yet again. They responded and said they'd have it within 24 hrs, as of January 4th I have yet to receive any kind of refund or a response even though I had asked for updates. 
     

     
    During this now 9 month wait, and past my given deadline, they had done personal art, opened commissions (They deleted the comm advertising post, but evidence of it will be posted), and adoptable batches. They HAD a trello but had taken it down to update it and I have been unable to find it since. I don't even know if I was ever put on it to begin with as it was inaccessible to me before my commission. Normally things like this I would even be fine with, but they just did little communication and never updated me if they needed to extend a deadline, which I would have been totally cool with! 

    Down below are proofs of their activity post deadline: 




    1/25 MOD NOTICE: The artist has since made amends with OP and provided a refund, and the matter is now considered resolved.

     

    Jethro
    Who: Kasai619
    Where: https://www.furaffinity.net/user/kasai619
    When: 10/06/2019
    What: Commission
    NSFW Content

    In the beginning of October 2019, I bid on a YCH animation that Kasai619 was auctioning off on their Furaffinity page and ended up being the high bidder.  The YCH post is still visible on their FA page as of this writing. (YCH attached)


     
    On October sixth they reached out to me on Discord and informed me that I was the high bidder.  I offered to pay more if he would add on a bit more to the animation.  Kasai readily agreed and we settled on a price of $300.  I paid for the animation and received confirmation that it had been received.  They also informed me they were going to use the money to buy a new tablet and sent proof of its purchase as well.


     









    At first things seemed fine.  I got one sketch of my characters face and an updated clip of the WIP animation.



    After this they continued to keep in touch but every time they messaged me there was a new reason why my commission was delayed.
    They were Sick.

     
    They were busy.

     
    They're family members were losing jobs.

    They were distracted by GTA.

     
    During all this time I was patient and understanding of their issues but was becoming concerned since Kasai was continuing to take in-stream commissions and complete other customers work while my own seemed to be constantly delayed.
    In February of 2021 they contacted me for the last time in regard to my commission.  After this I didn't hear anything for many months.

     

     

     

     
    Finally in November of 2021 I had enough and asked for a refund.  We agreed on a re-payment plan of twenty dollars every two weeks, and I was hopeful that things would be resolved but once again Kasai went radio silent for many months.  Not a single dollar was ever sent to me. 

     

     
    I waited patiently until April of 2022 to reach out to them again but only received a vague excuse about a recent financial difficulty they were experiencing.  I became frustrated and expressed my skepticism of their explanation, but they once again went silent.

     
    I reached out to them for the last time in September and was re-assured that he was working with someone to find a way to pay me back.  They promised to stay in touch but since then I have heard nothing from them.

     

     
    It's far too late to get a Paypal re-fund, and I doubt Kasai will ever pay me back.  Since I considered them a friend I waited years before even thinking of posting anything here but if this helps other's avoid similar difficulties then I guess it's worth it.


    RikMcCloud
    Who: KeiraDeer, Deer2You, Deer2YouSuits
    Where: https://www.furaffinity.net/user/keiradeer/
    https://www.furaffinity.net/user/deer2you
    https://twitter.com/Keiradeer
    https://twitter.com/Deer2youSuits
    https://t.me/Keiradeerart
    When: 07/15/2021
    What: Commission

    Resolved
    In July 2021, I came across an adoptable character made by Keira Deer linked here: https://www.furaffinity.net/view/42781289/

    I decided to autobuy the character.

    I later received this note from her.

    Payment for auction:

    I decided to message her through Telegram to work out the details for the reference sheet as well as confirm that I had paid her the amount. As promised, she then sent me the full resolution file.


    Nearly a month passes before I hear anything back from her.

    Communication is spotty at best until in October 2021, I get a hopeful answer.

    I never receive another message from her through Telegram after October 12th, 2021. I have also never seen the sketches that she says she made. I decide to reach out to her through Twitter DMs. On November 18th, I receive another message from her.


    I have omitted part of the message that stated Keira was having to deal with some personal issues. You can see my acknowledgement above.
    After November 18th, 2021, Keira has never acknowledged any messages from myself. As you can see from the Telegram and Twitter messages, they have been left on unread. However, I know she is active on all platforms and has posted new art to FurAffinity, her Telegram art channel and Twitter account. I wanted to give her a chance to respond so have waited nearly three days before writing this.
    She still hasn't responded despite me sending the same message to her through FurAffinity notes, on Telegram and as shown on Twitter. I do not wish her any ill will but feel I have given her plenty of time to fix the situation.
    Telegram

    Twitter

    FA
     


    Kevee0855

    Caution: Lopunnybae

    By Kevee0855, in Artist Cautions,

    Who: Lopunnybae
    Where: Discord: lopunny#1082
    https://trello.com/b/LMVNJXnZ/commission-waitlist
    https://www.deviantart.com/lopunnybae
    https://twitter.com/lopunnybae
    https://toyhou.se/Lopunnybae
    When: 04/28/2021
    What: Commission



    This started on discord where I ask if I can get a 2 piece commission from 1 of there post in a artist community discord. (their original post on discord has been deleted)

    * I post my 2 Character REFs in-between theses *

    Paypal transactions:


    Screencap taken on 7/28/2022 of my commission on their Trello: -Kev0855: Paid / Sketch in progress

    I ask for there Trello to keep up to date with there progress without bugging them too much. (I tend to bug people/Artist with questions a lot)

    We talk about some IRL things between these 2 caps of our DMS*


    This was my 1 and only draft of the commission that I've got so far and this is about 3-4 months into this commission 4/28/21-7/28/21
    I'm very patient with people and I knew they had commissions ahead of me from there Trello but I don't hear from them till 7/28/22 ( 1 year later )
    during this year gap, I went through IRL issues so I wasn't always online. So I didn't reach out during this time till I got settled down and was able to check-in on things. Never got any updates or messages from them either during this gap year.

    At this point I started to ask around to friends and other artist in the community about this delay and lack of communication from this artist without saying who they were just incase they were going Real IRL Issues. Most people said I should say something to the discord Higher-ups(Admins/Mods) about this ongoing issues. 
    On 7/28/22 I try to press on what's happening and why it was taking so long. I try to give them a out by offering to just drop the whole 2 piece commission and just doing a refund so that its 1 less commission to have to deal with. I figured that they might have taken on more commissions then what they could handle at this point and I was trying to lessen there load. They reverse the choice back to me and letting me know of a IRL issues. I figured that with the IRL issues and that it didn't seem to be that much of issue doing my 2 piece commission that i would ask how long would they think they need to finish. They said that they hope to have ALL the YCHs done in 2 weeks time starting from that next Sunday (7/31/22) 2 weeks later being Sunday (8/14/22). This is being the 1st IRL issues delay. 
    I wait 2 weeks and poke them again to see what's happening.

    On 8/14/22, They let me know that they plan on finishing all their YCHs by the end of August and that my commission was next in queue. They offer a apologue on the delay and a choice between a refund or again offering a extra small piece added to the commission. I didn't want to put more work on there plate and I just wanted to have the art finished and 1 more thing of there plate. This is being the 2nd IRL issues delay. 
    For a month I gave a little *poke* here and there to see how things are going and to see if they have any updates on what's happening since there Trello hasn't been update since July 8th 2022. On 9/4/22 they update me after me asking that 1st piece needs the shading done and starting colors on the 2nd piece. They reminded me that I got 2 commissions, At the time I was taken back by that statement but I ignore it cause I just wanted by 2 Piece commission that I've been waiting for over a year now done.
    On 9/26/22 they let me know about another IRL Issue that delayed them from reaching out to me about what's happening and from any progress on any commissions. They claim to have called out of work to go home and finish my Commission that night. They Again Apologies for the delay/issues.
    My DM on 10/22/22 was made to let them know that I knew that they went to TwitchCon cause they had it as their Discord Status before and during TwitchCon.
    This last cap is the last of the DMs at this time 12/19/22 8am. There are 4 months worth of DMs in 1 screencap and more IRL issues.
     

    khianve
    Who: Paw to Press
    Where: https://paw-to-press.com/
    https://twitter.com/Paw_To_Press
    When: 11/20/2020
    What: Other (Explain Below)
    NSFW Content Resolved
    This was an order I placed about 2 years ago and for which I did not receive what I bought. In November of 2020 I placed an order for a premade dakimakura (Otterbits' Sergeres 2 Way Tri-Cot dakimakura) on paw-to-press.com and paid to PAW TO PRESS LLC with my credit card, here's the product page and the email I got from them:

    and my bank statement:

    At the time, said product could only be ordered as a backdoor item and it was during the pandemic, so I expected that it would take some time to deliver it and didn't gave it too much thought. By June of the next year, I still haven't received the dakimakura and was a bit worried, so I contacted them by email and got the following reply:

    After this and every time I contacted them about the purchase, they did not respond and it was already too late to dispute it as a billing error with my credit card company. By the way, I also used another email to contact them with no luck:


    and just to make sure, I contacted them again with the previous emails and also on twitter, but it didn't get anywhere:


    This was not my first time ordering something online, but it's my first time having this kind of problem.

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