Eden

I would like to remind you both that now that lines of private communication are open again, that you have the opportunity to resolve this amicably. It's much better than to publicly show anger in a forum where lots of strangers can see you in a way you may regret later. Take some time to cool off rather than reply to each other in the heat of the moment.

Howdy. This is Eden stepping in. I've been largely absent due to irl, so this post falling through the cracks is on me as I'm the one with the most experience using sites to pay Russian artists. I commission Russian artists almost exclusively. I'm sorry this post was not handled with the usual care that we expect for Artists Beware. To the client: The sites DO have their own internal exchange rates. Ruff was not lying about this. Some of the artists I work with regularly tell me which site is more favorable to them at the moment I am paying them. Conversion rates change daily. There should have been some grace here with the fact that the artist is ESL. I've found when it comes to translating, things can end up sounding more harsh than intended. It's dependent on your bank, but you can pay in RUB sometimes. Your bank may do the conversion for you with a small fee. Paypal via Lavatop will do the conversion for you. To the artist: If you want to make sure you do not lose so much money in the exchange by having clients pay in RUB, then you NEED to advertise that on your auction. It is easy to understand why a client would be upset if they are suddenly paying more than what they bid. Even a simple note like "Payments are only accepted in RUB, which means you may end up paying more than your bid." You can send refunds on Boosty. It requires your client making an "artist" profile, and you can pay them like they would pay you. Telling clients to "charge it back" themselves is dangerous for you and them as Boosty can terminate both of your accounts. Overall: This post is staying online, but downgraded to a Caution due to the issues with not advertising the correct currency. I have removed the claims at the end of your post. Normally we would have asked for you to remove this as it's both third party reports and unfounded unless proven. Either way, these complaints seem to stem from a misunderstanding on how these platforms operate. I am approving the artist's comment so that there is no accusation that we are hiding their criticism. I am leaving this comment to take responsibility and outline what changes we made.

Please see my comment below.

Changed Resolved to Yes

You know we won't tolerate their nonsense here if they decide to drag it out. As for social media, you can always find ways to limit who can reply to posts to mitigate folks. But for the most part, people tend to be more sympathetic to clients left in the lurch.

Glad to hear everything got resolved!!

Changed Resolved to Yes Changed New Leaf to No

Changed Resolved to Yes Changed New Leaf to No

Wonderful news!

Changed Resolved to Yes

A comment has not been approved due to a violation of Rule 1 of our Rules for Participation: 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. No name calling. No unnecessary hostility. Non-business related issues are off-topic. (We don't want to hear about anyone's personal drama.) Transphobic, Homophobic, and Racist language will result in an immediate ban. Well wishes such as "I hope this gets resolved, OP!" are ok, but please see the "dogpiling" section on using the like feature.

This version of the above comment has been approved, but for the same reasons as above we encourage people to make their own post to help boost visibility.

Firstly, you should stop sending anyone who approaches you money. They are all most certainly scammers, not actual artists. Once you've already proven yourself to be a viable mark, these scammers will continue to approach you. It may even be that it'a all the same organization or the same person behind it all. Stop sending these people money.

Howdy! Artists Beware is seeking to bring new members onto our team. Only users who are 18+ are eligible to apply as our staff may view NSFW material. Before we start here is the Moderator Code of Conduct. What we need: All moderators must use the moderator discord. This is non negotiable. There is both a desktop and a mobile version. We have to be able to reliably get a hold of you. Availability in the US Timezones. All moderators work in pairs or more, so we need someone who can communicate with the group at large when we're discussing posts. You must be able to handle disagreements politely and courteously. There will be instances where decisions about a beware will be split between your fellow moderators. In that case a vote will be held. You must be able to be comfortable being wrong or having been mistaken. It's ok if you are, but we expect mods to handle these moments maturely and gracefully. You must be able to handle harassment and disagreement from users professionally. We will not tolerate "clap backs" or aggressive behavior. However, we do not expect you to respond to aggressive users indefinitely. We allow mods to leave aggressive users "on read". Users who cross the line via threats or harassment will be banned. Estimated working hours varies. It can be a few minutes worth of work per day, or sometimes a few hours per week. It's entirely dependent on queue load. Potential moderators do not have to field user questions or moderate comments if they don't want to. We are looking for queue moderators primarily. Queue moderators will still have to deliver Revision or Rejection notices. You must be able to keep the contents of the queue and any PMs you receive confidential. Failure to do so will result in your immediate removal from the team. Some notes: Given how the site's notification structure is set up, you will receive a lot of emails. Every submission and comment is emailed to all staff. Most of us have AB only emails for this purpose. Previous moderation experience isn't required, but it is helpful. We will walk you through how to use the site's moderation system. What to Expect: Individuals who are chosen will be interviewed, and then will enter in a training period with the other moderators via Discord. During this period, if there's more than one of you, we will ask that work be limited to the times a senior member is online. Once the training period is over, then you are free to work in any pair or more at any time. Please fill out this form, and the applications will be open until May 15th, 2024. To apply comment to this thread. Your replies will be screened, thus invisible to everyone but current staff. Length in Artists Beware: (How long have you been a member, including Livejournal) Hours of Availability: (The hours you will best be able to do queue work. Make sure and denote what time zone.) Previous Experience: (Have you moderated before?) Other Items to Know: (Are you a commission artist? Fursuit maker? Fluent in another language besides English?) Best way to contact you?: (site PM, discord, email, etc.)

Fantastic news!!

Changed Resolved to Yes Changed New Leaf to No

Good news! Do you consider this resolved?

The absolute audacity of this artist to claim you're not being patient when you were out of Paypal's refund window. If you're that hard up emotionally, then refund. That's it. It isn't that I'm not sympathetic. I've been there myself. Our previous owner was my best friend, and there was a time I couldn't do anything after she passed. I ended up refunding my queue. Your clients aren't free loans nor charities. This artist is swiftly ending up on our frequent flyer list, and the fact that you're not the only person they're asking for loans for rides from is worrying.

Changed Resolved to Yes

Changed New Leaf to Yes

Howdy! You're welcome to leave a comment on the post at any time. And also we've started a New Leaf program in which we will mark your bewares with the "New Leaf" tag if you've gone more than a year without a submission against you. We just ask that you contact one of us administrators with a list of your bewares so we can apply the New Leaf tag. Also when contacting us, please let us know if you want us to boost on our socmeds that you've earned your New Leaf status.

So it can be tough given the nature of Boosty. Filing a chargeback will get your account closed and doesn't guarantee that you will get your money back. You can, however, get a refund from the artist but it would have to be supplied voluntarily. You would have to convert your boosty account to a creator account, and then they can send you your money back. Unfortunately, that doesn't solve the issue of them simply not seeing your messages. One final option would be the messaging feature on Boosty. Some artists have it on. Some have it off. It's located on the profile page for the artist. You can also comment on any posts that they have provided they have a public post that you can leave a comment on. Boosty emails comments, so unless they're also not checking their email, they shouldn't miss that.

Has your message on FA been read? In your outbox it will have a gold envelope if the message has been unread.

HOWDY EVERYONE, we're back! We are both a little premature and late all at once. Sadly, due to real life circumstances we weren't able to complete everything we set out to do before relaunch, but we did complete a lot of it. First and foremost, we're welcoming two new members to our staff: @MonicaVix and @AndorDrakon! They're strictly queue staff members, so please don't send them DMs. Second, thanks to the concentrated efforts of @MonicaVix, we are happy to announce that the archiving of the Livejournal Community is finally completed and tagged. - Posts that did not adhere to our current standards were NOT brought over, but they are archived in the Livejournal and over on a mirror at Dreamwidth. - If you have an update to your post, please fill out a comment on said post or fill out a Help Ticket to contact a member of staff. Third, we will be retiring the Advertisement system. We are grateful for those who chose to support the site in this manner, but due to lack of overall use, we will no longer be accepting advertisements. Instead, we are looking to use these spots to uplift services and members of our community that we feel could use advertisement space. Instead we will be opening up a merchandise shop where users can nab stickers, t-shirts, and other such things designed by myself or other members of our staff. All proceeds will go towards site operation and maintenance. This was one of the items I was unable to get to due to time constraints, but it will be introduced at a later date. Fourth, you may notice a few extra databases in our menu! Introducing: ✨ Scampedia ✨ Because individual scammers change names often, we rejected posts concerning them. Not only would trying to keep up with these individuals be impossible, but more like them will fill the spot of every individual who was "taken down". So, in order to combat this, we've decided to establish a database that instead shows scam examples submitted by you, our readers. Please keep an eye out on our social media accounts for when we put out calls for examples of scams. Site Help and Ticket System Two new items on the menu are the "site help" and "ticket system". Site Help is a collection of articles that will aid users in how to use the site, contact staff, and how to conduct themselves while here. Meanwhile, as the third party software we are using is retiring the Support Ticket system, we've decided to enact our own. Currently it cannot accept posts from those without an account, but our DMs on twitter and my site email james @ (url) are still open to guests to email us. New Leaf Program Do you have a beware on you? Or is there a beware on someone you know? Have you or they resolved their posts and been out of trouble since? Introducing our New Leaf program. Bewares by those who have been out of trouble for a year or more are welcome to send us a message to our ticket system indicating as such. All of their posts will be granted the New Leaf tag, showing that they have turned over a New Leaf. Admission into the program will be handled on the honor system, and you can lose your New Leaf designation if we receive a new beware on you. This both encourages clients to come forward and bewarees to resolve their posts. To qualify for the new program you must: - Have all pending bewares marked as resolved. - Must have had no reports in one year. And lastly, you may have noticed that we have a new site theme! Wow!! Updates to it will continue as I have time, but the majority of the updates to the layout is completed. If you have any suggestions, comments, concerns, feel free to leave them below.