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help related to artistist i comissioned ghosting me
Eden replied to rathdakrogan's topic in Advice for Commissioners
Fur Affinity does not intervene between user transactions as per site policies. Deliver a clear "I would like my art by X date or a refund". If that time passes, file a chargeback via your payment processor. If you want to submit here we have a 3 to 4 month minimum wait time. -
I would like to remind you both that now that lines of private communication are open again, that you have the opportunity to resolve this amicably. It's much better than to publicly show anger in a forum where lots of strangers can see you in a way you may regret later. Take some time to cool off rather than reply to each other in the heat of the moment.
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Howdy. This is Eden stepping in. I've been largely absent due to irl, so this post falling through the cracks is on me as I'm the one with the most experience using sites to pay Russian artists. I commission Russian artists almost exclusively. I'm sorry this post was not handled with the usual care that we expect for Artists Beware. To the client: The sites DO have their own internal exchange rates. Ruff was not lying about this. Some of the artists I work with regularly tell me which site is more favorable to them at the moment I am paying them. Conversion rates change daily. There should have been some grace here with the fact that the artist is ESL. I've found when it comes to translating, things can end up sounding more harsh than intended. It's dependent on your bank, but you can pay in RUB sometimes. Your bank may do the conversion for you with a small fee. Paypal via Lavatop will do the conversion for you. To the artist: If you want to make sure you do not lose so much money in the exchange by having clients pay in RUB, then you NEED to advertise that on your auction. It is easy to understand why a client would be upset if they are suddenly paying more than what they bid. Even a simple note like "Payments are only accepted in RUB, which means you may end up paying more than your bid." You can send refunds on Boosty. It requires your client making an "artist" profile, and you can pay them like they would pay you. Telling clients to "charge it back" themselves is dangerous for you and them as Boosty can terminate both of your accounts. Overall: This post is staying online, but downgraded to a Caution due to the issues with not advertising the correct currency. I have removed the claims at the end of your post. Normally we would have asked for you to remove this as it's both third party reports and unfounded unless proven. Either way, these complaints seem to stem from a misunderstanding on how these platforms operate. I am approving the artist's comment so that there is no accusation that we are hiding their criticism. I am leaving this comment to take responsibility and outline what changes we made.
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Please see my comment below.
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Changed Resolved to Yes
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You know we won't tolerate their nonsense here if they decide to drag it out. As for social media, you can always find ways to limit who can reply to posts to mitigate folks. But for the most part, people tend to be more sympathetic to clients left in the lurch.
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Glad to hear everything got resolved!!
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Changed Resolved to Yes Changed New Leaf to No
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Changed Resolved to Yes Changed New Leaf to No
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Wonderful news!
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Changed Resolved to Yes
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A comment has not been approved due to a violation of Rule 1 of our Rules for Participation: 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. No name calling. No unnecessary hostility. Non-business related issues are off-topic. (We don't want to hear about anyone's personal drama.) Transphobic, Homophobic, and Racist language will result in an immediate ban. Well wishes such as "I hope this gets resolved, OP!" are ok, but please see the "dogpiling" section on using the like feature.
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This version of the above comment has been approved, but for the same reasons as above we encourage people to make their own post to help boost visibility.
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Firstly, you should stop sending anyone who approaches you money. They are all most certainly scammers, not actual artists. Once you've already proven yourself to be a viable mark, these scammers will continue to approach you. It may even be that it'a all the same organization or the same person behind it all. Stop sending these people money.
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Howdy! Welcome to our first post in the Scampedia. This is a relatively simple scam that involves the scammer using a legitimate artist's icon and a name that's very similar to trick you into sending them payment for an auction. In this case, they did not reply to me in my second to the last bid, but to a casual comment I made on the adopt on the same page. Thankfully, FurAffinity has clear indicators when the owner of the submission is commenting via the "OP" tag. So does DeviantArt Meanwhile, since the scammer has made a brand new account on FA, they have the "new account" tag. Unfortunately, this scam is also being carried out on ToyHouse and possibly other sites. These may not have the same indicators, so be vigilant before sending money. Click on the profile to check of it's the artist's. Know your artist. Does their auction indicate they only take one type of payment, but you're being asked to send to another kind? Such as the artist is Russian and accepts Boosty or Hipolink, but you're suddenly being asked to send to Paypal? Russian artists can't use Paypal. What can you do to fight back both as an artist or a client? On FurAffinity you can keep new accounts from being able to reply to you or comment on your submissions. Under "Global Site Settings" At the time of writing this, neither ToyHouse nor DeviantArt have ways of blocking new members from contacting you. However, on ToyHouse you can see a user's name change history by visiting their username stats page: https://toyhou.se/(USERNAMEHERE)/stats/usernames If someone is trying to run the scam using the same account, then they will have a lot of very different username changes logged here. If you want to be sure the person who is messaging you is the same person running the auction, you can click on the "Report" button to see their unique user ID. In this case, my UIN is "47055". That will never change. If the UIN of the person who is hosting the auction doesn't match the person who is asking for money, then it's someone else! What else can you do? Always report the scammer to the site they're attempting to scam on. Report the fraud to Paypal directly. They can't scam if they don't have a Paypal account. Login to your Paypal account Scroll all the way down to "Contact" Scroll down to "Message Us" Leave a screenshot and a written report on the user. Paypal will automatically censor any emails or links you put into the chat, but they can still see them. Paypal will then file a report on the user: Thank you to Noahasai for granting me permission to leave his name uncensored for the sake of this entry. He's a wonderful artist, so please give him some love on FA. https://www.furaffinity.net/user/noahasai
