Eden

Fur Affinity does not intervene between user transactions as per site policies. Deliver a clear "I would like my art by X date or a refund". If that time passes, file a chargeback via your payment processor. If you want to submit here we have a 3 to 4 month minimum wait time.

I would like to remind you both that now that lines of private communication are open again, that you have the opportunity to resolve this amicably. It's much better than to publicly show anger in a forum where lots of strangers can see you in a way you may regret later. Take some time to cool off rather than reply to each other in the heat of the moment.

Howdy. This is Eden stepping in. I've been largely absent due to irl, so this post falling through the cracks is on me as I'm the one with the most experience using sites to pay Russian artists. I commission Russian artists almost exclusively. I'm sorry this post was not handled with the usual care that we expect for Artists Beware. To the client: The sites DO have their own internal exchange rates. Ruff was not lying about this. Some of the artists I work with regularly tell me which site is more favorable to them at the moment I am paying them. Conversion rates change daily. There should have been some grace here with the fact that the artist is ESL. I've found when it comes to translating, things can end up sounding more harsh than intended. It's dependent on your bank, but you can pay in RUB sometimes. Your bank may do the conversion for you with a small fee. Paypal via Lavatop will do the conversion for you. To the artist: If you want to make sure you do not lose so much money in the exchange by having clients pay in RUB, then you NEED to advertise that on your auction. It is easy to understand why a client would be upset if they are suddenly paying more than what they bid. Even a simple note like "Payments are only accepted in RUB, which means you may end up paying more than your bid." You can send refunds on Boosty. It requires your client making an "artist" profile, and you can pay them like they would pay you. Telling clients to "charge it back" themselves is dangerous for you and them as Boosty can terminate both of your accounts. Overall: This post is staying online, but downgraded to a Caution due to the issues with not advertising the correct currency. I have removed the claims at the end of your post. Normally we would have asked for you to remove this as it's both third party reports and unfounded unless proven. Either way, these complaints seem to stem from a misunderstanding on how these platforms operate. I am approving the artist's comment so that there is no accusation that we are hiding their criticism. I am leaving this comment to take responsibility and outline what changes we made.

Please see my comment below.

Changed Resolved to Yes

You know we won't tolerate their nonsense here if they decide to drag it out. As for social media, you can always find ways to limit who can reply to posts to mitigate folks. But for the most part, people tend to be more sympathetic to clients left in the lurch.

Glad to hear everything got resolved!!

Changed Resolved to Yes Changed New Leaf to No

This would be something that you need to call Paypal for. I've used my Paypal card many times to pay through boosty, and have always had well over the required amount in my account. They may do a preauth or may "hold" more than the required amount before they allow it through. We don't know, and we can't answer that for you.

Changed Resolved to Yes Changed New Leaf to No

Wonderful news!

Changed Resolved to Yes

A comment has not been approved due to a violation of Rule 1 of our Rules for Participation: 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. No name calling. No unnecessary hostility. Non-business related issues are off-topic. (We don't want to hear about anyone's personal drama.) Transphobic, Homophobic, and Racist language will result in an immediate ban. Well wishes such as "I hope this gets resolved, OP!" are ok, but please see the "dogpiling" section on using the like feature.

This version of the above comment has been approved, but for the same reasons as above we encourage people to make their own post to help boost visibility.

Firstly, you should stop sending anyone who approaches you money. They are all most certainly scammers, not actual artists. Once you've already proven yourself to be a viable mark, these scammers will continue to approach you. It may even be that it'a all the same organization or the same person behind it all. Stop sending these people money.