Our entire conversation starting at the point where I confronted them regarding the charge backs here - https://drive.google.com/file/d/1kytjdKIUkqUK82fOgdv-Rz-1h1-ZOUMn/view?usp=sharing
Geckorobot1 received their artworks:
Starting at 06/14/2019
The first piece totaling $180 and the second $220, with the breakdowns sent via invoice on paypal, my TOS is listed here : https://www.charmrage.com/terms-of-service, since I want everyone to have all the information at hand. I began by asking them what had happened though already another artist had contacted me since this chargeback happened along with several to 7 artists that I know of in total. They began by telling me that they paypal glitched out and opened all of these cases, and that the account was then deleted.
I asked for them to reach out to paypal, and have the disputes removed, at this time I had paypal funds and I had not been in financial danger so I wanted to find a resolution. They offered to send a new payment, which i declined since you are 1. not supposed to take money for services through friends and family 2. would not remove the cases against me on my business account which would affect my credibility with paypal, they also offer a contract which I also reject. I asked if they would call, but eventually called my self and the disputes were removed by paypal, and they stated that the bank denied their clients claims and ruled in my favor. At this time I believed it was over, the situation made me feel uneasy, but the claims were removed. This all happened over the course of the weekend.
On this day I was notified that one of the cases was re-opened and that, I lost the other one due to lack of shipping. I immediately contacted paypal and they informed me that the bank had re-opened the cases at the clients request. At this point I wrote my quick AB on twitter since this person was still getting art and there were too many things pointing to a potential scam. They reached out to me again offering to pay, and I ask them to reach out to their bank and have the cases removed. This also brings up the fact that it was not a paypal glitch or account cancellation that had triggered any of this like I was told, it was a dispute filed through the bank. I told them to reach out tho their bank and they find reasons why they are not able to opting to e-mail them. They continue to ask me several time to take care of it like I did before, which I already mentioned to them was not possible. It seems at this point all of their payment methods are failing and no change occurs. They offer to use square, which the same thing can happen on in the same way.
They continue to try to pay me in methods I refuse since they are not legitimate, I cannot trust this person so I don't want to receive payment in a method they can repeat this. These other methods would then not be attached to the services done so then their disputes would become valid.
By this time I have lost both my cases with paypal, their bank sided with them. Their bank won't re-open the cases for them and state they opened the cases.
I offer them the ability to pay me back through Zelle which is another payment service, but would not be attached to my business account and is not possible to chargeback on. They offer to use Western Union but at this point I refuse to spend more time going to a location to pick up[ money when the payment service I mentioned can be done via a phone, involving no parties to go anywhere just sent the money.I ask, since I was left under the impression that I was going to receive payment, turns out that they still need to pay other artists.
They offer to mail the cash even though I have explained that I will only use Zelle, which to me is again not safe of legitimate. They then proceed to become upset over the post AB on my twitter.
They at this point have still not paid me, and I don't feel any progressive change occurring only arguing, I included the rest of the chat so as to not hide anything.