I bought a slot for an M/F explicit piece, and I bought the female slot. The pose leaves ambiguous penetration, so the bottom slot could very easily be make if a dick is drawn on the character. I buy the slot, the artist (ponsex) messages me, and I send them the ref of the character. I send them the nsfw reference, which shows clearly visible female bits, and as all my other YCH experiences have gone, I expect to be asked if they have any questions about things like outfits, color, edits like cum, internal shot, etc, but for the most part its straightforward.
Fast forward to yesterday, I get a completed picture of the image, and I have four versions in total: an M/F version, cum and non-cum, and an M/M version, cum and non-cum. I never asked for my character Caiya to have a male edit. The sketch had included a penis in the case that the second slot was male, but as per the reference, it is very clear that the character is female. I feel like the fact that something as major as the gender of the character being changed without my permission is a major betrayal of trust on the artist's part, and even though the original version was completed as requested, the edit should not have been made at all.
This character specifically has a backstory as surviving domestic abuse, and a major part of her character is being a strong, tough female. I know there are a lot of users (including me) who relate strongly and on a personal level to their characters, and that can include self-identification such as being trans. I talked to a lot of other people and they agreed that especially for certain characters they own, they would be just as livid seeing their character in a gender they are not supposed to be/they don't identify as.
My major problem is how dismissive and unaware they are of the problem, if not to the point of rude. They do not seem to understand that this is not okay, and whether its the easy way or the hard way, all I want them to understand is how big of an issue this is. If this is how they react to this kind of issue, they don't deserve further business if this is their attitude.
The screenshots are below (read from the very bottom up):