oCe opened a big Beach Bonfire YCH in 2015 (See here: https://www.furaffinity.net/view/17220132/ and here: https://www.furaffinity.net/view/17219741/ and the actual auction for my spots here: https://www.furaffinity.net/view/17364640/) and I grabbed several spots in it for a friend and myself. The auctions for the spots in the big YCH stretched down to December, because she was auctioning them by groups.
Payment was done on Sept 22nd, 2015.
The first updates were journals on February 2016, though she did posted other journals taking commissions in the meantime, and would keep doing it until she more or less vanished from the face of the internet altogether around late 2017:
One in the 15th: https://www.furaffinity.net/journal/7381550/
And one on the 29th: https://www.furaffinity.net/journal/7411940/
I sent a couple emails that went unanswered in July and September 2016:
Then she sent an email to everyone in the YCH with the first WIP in October 2016:
The WIP looked good, so I didn't try to contact her until January 2017, and again in March since my previous email had gone unanswered:
Then she posted a journal on July hinting that we would receive some WIPs (https://www.furaffinity.net/journal/8307192/):
And one in October 2017 explaining that stuff happened but we would finally get a WIP soon (https://www.furaffinity.net/journal/8456845/):
I never received the WIP this I sent her an email in November 2017 asking about it, but never got any answer:
Then in March 2018 and April 2018 I sent mails again, trying to get some news, with no answer at all again:
At this time, I turned to the A_B Community and sent a Lost Contact notice (https://artists-beware.livejournal.com/998856.html) which caused a reaction and I received a mail from her not too long after. Though that reaction would prove to be short-lived as shown by the email conversation below which is mostly me talking with little answers and long delays again between each answer:
Having ran out of patience, I've decided to make this beware. Obviously, it's way too late to dispute anything on Paypal, so I'm 300$ out of luck, and I have been given little in return for it.
If this manages to reach oCe, while I'd love to see the finished product, as I still do love her art style, I've lost all confidence that it will ever get done and any trust I could have in her due to the utter lack of communication, despite her telling commissioners to contact her via email and that she would reply promptly. Thus why I'd like to get a full refund of the 300$, and get done with this
Hi all! Oh boy I've been wondering if I should even make a post or not. My experience with this artist is a little different but the outcome is the same; didn't receive anything back.
This was my FIRST time commissioning Luna as someone showed me her work and I thought "wow that's cute!!". Maybe I should preface by saying I've commissioned a handful of people before and usually I don't ask for updates, as you'll see in the screenshots below with why I'm mentioning this part. I've always been fairly patient but then again.. I've gotten the artwork back in a timely matter in my opinion. This is 2 years in the works. This was also before I saw her massive queue. Again, I've been that artist, too, with the line up.. Alright, moving on..
She's promoted her commissions on FA as open as well as posting completed pieces. Seeing as she had many options to choose from I was stuck debating what exactly.. Found out she did pixels ($30 at this time) that's where I got interested. Cute, figured my character would look nice in her pixel style! Soooo left a comment, got a reply, shot a note, got a response and paid that invoice!
Cool, awesome, sit back and just wait. Again, I didn't know about her Trello page and I thought she was actively posting new content during this time. Which, she was sure, but it was varied pieces.. Discovering her Trello I was for sure on the queue!.. Little shocked over the size, too, can't lie.
Then a year passes, I noticed I was moved to her refund list. HUH.. but for whatever reason it took me some time to confront her about it. I was (now I consider it) foolishly waiting for her to contact me about the refund. Then I see she's promoting pixels again and that's when I decided to DM her. My first message didn't reach her immediately...
Dang, nevermind. I wish I kept the screenshot I took of her Trello where I found out I was put on the Refund List, along with many others. As of now I am not on that list. I wasn't happy being put on a refund list under assumption I didn't want anything anymore. Felt that was a little unprofessional, especially since I wasn't informed. (Maybe I too am at blame for not contacting for an update?) Regardless. . . I think no matter the time frame of something you should notify your clients about it. As a fellow artist I am understanding when it comes to mental health as I'm that person, too.. But the radio silence was definitely bugging me at this point. This was January 2020, now..
No response. Patient, but a busy person time slipped me as well.. Eagerly waiting any response.
Again, no response. I sent this email a month after I saw her post on Twitter about personal problems.
I just find it odd timing that around this time (March email) she vanished off all her social medias. Only to resurface with a screenshot from not even HERSELF but another Twitter user saying how she's taken time away from all socials, again, due to personal issues. I'm just big bummed! Oh well. More waiting.
I bought this bust from her back in February, I thought nothing of the pose until recently I found she had been caught tracing art.
From this artist on da https://t.co/wlZjSNImBs?amp=1
Now she's refusing to refund me for a ych I bought that she never started. She never started the piece anx in her TOS if something isn't started I get full refund.
I have already filed a charge back to get my money back fir the icon I will not get that she hasn't started.
Hello, I had commissioned fasttrack for two NSFW pieces in March 2018. Both comissions are NSFW with two character full background
The Artist accept the Comission and send me a payment request.
After i pay i still wait on a comission process after a while i contact him months later in 2018 he reply to the note and that was the last contact to him.
I send him Notes and a Email he didn't receive a response
I see that he was online in Furaffinity favorite some Images and Post Journals, i contact him ther too without response.
Hello all.
This is a bit of a tale so apologies if I end up typing way too much. I will try to explain every detail that is pertinent and submit as much proof as I can along with it. Additionally, this commission was for a NSFW story. However, I have made sure not to include any details of said desired story in this post. I could have screencapped even more of our conversations but I am only including the pertinent ones for this report.
To start with, I posted a SoFurry post in the Market looking for someone to create a story. Ayrrenth replied to this posting via message on SoFurry on August 3rd, 2017. After some discussion on the story details, we agreed on a price of $60 for a 7000 word story. The price was agreed upon on August 4th going into August 5th, 2017. I submitted my payment on PayPal according to my records on August 4th, 2017. (All private data has been blurred. If unedited screenshots are needed for proof, I can provide them.)
What then followed was messages of me checking up once in a while and the author telling me that they were working on it. And then Irma happened. They said they had to evacuate and that their house was destroyed along with their computer. Of course, I empathized. I was patient and awaited a message from them once things were better. They said things were semi-normal and they were trying to complete commissions. They said they would have my story done by Friday. And then they just disappeared. No further communication.
And then 9 months ago, I had finally kind of got to a place to stand up for myself. But that's a more personal thing I won't really get into here. I decided to reach out to this author on SoFurry and try to find out what happened to my story. I figured I wouldn't get a response so I ended up looking elsewhere for this person. There was someone on FurAffinity with a dragon that looked like them. So I reached out on September 9th, 2019 and, surprisingly, finally got an answer on August 24th, 2019. They offered a refund or to write the story. I stupidly continued on with wanting them to write the story. On September 11th, 2019, they said they had some of the intro done. This would be the last I heard from them. On September 26th, 2019, I reached out to check on the story and they left the message on read.
I believe at that point, I decided to just give up and not bother reporting them and figured I'd take the loss. But recently, I kind of started to find my own voice and confidence. So here I am. Over 2 years later. Reporting someone I should have reported a long time ago. Tired of being walked all over and just letting people rip me off.
Out of curiosity, I looked at their journals and found one that mentioned "previous bad customers". I am not sure if this author is referring to me or others, but I felt like I was pretty nice in my messages. Not to mention patient. Just wanted to throw that tidbit of irony out there. Anyway, I've reached out to this author on FurAffinity and SoFurry today to try to get a refund or my story. Based off my last message, I have a feeling it will be left on read and ignored. So here I am.
Hope this helps someone else. Especially anyone that is trying to get a joint commission with them or any artist that they are currently trying to commission.
Stay safe out there.
(If any further screenshots are needed, I can provide them. Or if any of the screenshots need further censoring, that can be done as well.)
Commissioned this artist in May of 2019 and didn't receive a response until I commented on one of their commissions posts.
After DMing and emailing with no response and seeing them continuing to open up commission slots I got a bad feeling so I commented on one of their posts directly. Immediately they messaged me, updating me and asking me to take my tweet down. They seemed extremely forthcoming/nice in the DMs and I thought things would be solved so I deleted my comment and told them to take their time (they offered free art in compensation for my time which I declined). At this point I didn't know how large their commission queue truly was (i thought they were just overwhelmed a bit) and it had only been a few months of waiting with them actively posting on their twitter.
Here are my invoices totaling $115 dollars. I have yet to receive a sketch or an update and as of March 12 2020 LunaofWater has been inactive on their accounts and has not contacted me back when I've DM'd them.
I had initially commissioned the artist with high hopes, due to previous commissions being finished within a rate of a couple weeks to a couple of months. When I had commissioned, there were no official terms of service, but as far I was concerned, I would able to refund with no issues if I ran into problems. However, since the terms have updated, the artist claims I am ineligible for a refund despite me waiting a year for my art with no signs of progress. This is how the chat/commission started out.
The artist shows examples to me. The character shown in the screenshot is her own. In addition, she has shown me more examples. So far, so good.
Seems very charismatic to begin with! I was very excited about my commission. More about this charisma later.
Still maintains charisma, even states she feels bad about the delay. I am a very forgiving person, so I had decided to continue waiting a bit longer. I was not in too big of a hurry for the commission to be completed.
Here I notice there wasn't as much of a friendly vibe as I had gotten with the artist before which made me a little concerned, like as if the artist was stressed. In addition, hasn't been as responsive to me.
I figured it was appropriate to file a dispute at this point because friends have been suggesting it to me. I tried to be understanding, and I waited 24 hours for a response on whether or not the artist was going to follow through with my commission. Read but no response, so I just decided to listen to my friends and file the claim. Unfortunately, PayPal has a strict 180 day rule so I was ineligible for a refund, yet the artist was still notified and blew up on me. I tried to explain as professionally as I could for my actions and why I think my dispute was reasonable.
Shown is the queue posted before the Terms of Service, in which I am listed. Also shown is the Terms of Service that were created after I had purchased my commission. In the second screenshot, you can see the update states "It will apply to all future commissions." This makes my commission exempt, in theory. And shown in the third screenshot above are the terms the artist created in terms of refunds. Although it is stated that refunds are not given after payments are made, that if a commission has not been started a refund could be discussed. My commission was never started and yet, my request for one was rejected right away.
I showed the artist the terms they had created and the artist had decided I will not receive my commission, I will be black listed, and I will not receive a refund. I am not the only one who has been waiting on a commission from this artist, but I have decided that these business practices were sketchy.
I went to commission a 40 dollar flat art piece from TankDragon and I waited 7 months for them to get back to me or at least update me on the commission but they never responded to me and never showed me any artwork even started.
I had commissioned Luna for a NSFW piece back in I believe November and she had completed it within a week or two with no issues at all! So I was very confident in commissioning her again. I had not seen her Trello, and if I knew how huge it was, I would've never commissioned her a 2nd time.
Luna failed to communicate with me and many other commissioners over the past 3+ months. I have tried messaging her on Discord, twitter, e-mail, and PayPal. I had opened a PayPal dispute about my 2nd commission and she did not even bother replying to it, so PayPal had to step in.
Here is our initial conversation on Discord about commissioning her:
Proof of payment from me:
I asked for updates on March 18th and did not get any response:
However, she was still accepting commissions in an art server we are both in:
PayPal case:
Luna is still to this day inactive on her social media which is extremely unprofessional. If she had taken the time to message me, I would've been okay with waiting longer.
Someone in her personal discord server (which is now closed) posted an update screenshot from Luna on Twitter:
However, I wish Luna posted this on Twitter herself instead of myself and many others having to search her username on Twitter to get any updates.
Here's Luna's current queue (which I am not on and it was last updated on Feb 27):
Link: https://trello.com/b/TzNe630i/lunaofwater-public-queue
I highly suggest to avoid commissioning her until she gets clears her current queue or at least gets it under control. She failed to communicate with me and I have very disappointed..
Good day to you all.
Small notice - As requested by moderation staff from the original post I have removed a number of screenshots with just plain conversation not quite pertaining to the topic of the commission. But showed a regular source of contact for some of this situation with the artist in question.
I am rather upset the situation has come to this. But here goes in as concise and explanatory a situation as possible.
This would be my second commission from QWERTYDRAGON aka Xubuntu. With my first having been a successful piece commissioned from them in January of 2019. They completed this commission on time and to a high degree of quality. Thus as you will see from the posted discord screenshots we had a conversation about a Mecha-Dragon version of the Red Dragon character of mine - Rakarth Cinderscorn. A price was agreed and set to be paid for. Months went by, with a initial sketch being provided by the artist as you will see in one of the screenshots. From then on, time went by with regular communication going on between myself and said artist. As it came to the later part of the year - I asked for deadlines that could be set for the art to be completed (With myself under the belief it was in progress and being worked on).
The first of these was around my Birthday in the July period, and the second was in the month involving Halloween. Both of these deadlines were missed and multiple attempts at communication were attempted. Not only via discord which was the preferred medium of contact. Multiple emails were sent to their direct business address which they confirmed they had received and yet hadn't answered because 'I just get lazy sometimes'.
I have attempted to contact Paypal for a resolution, which has been denied given the time-frame involved. This was an individual I believed I could trust, they do make quality artwork for sure. But their focus it seems had turned to completing other newer commissions and a Patreon of specified artwork which you can search based upon their name Xubuntu / Qwertydragon (Their artist alias, Real name is unknown and censored for site reasons).
I would like to make sure no one else ever has to go through such an experience with said artist, nor ends up waiting for inordinate amounts of time. Nor losing out on the costs of said artwork. For me the cost is the lesser of the two lossess here.
Sincerely recorded,
Rakarth
