I had commissioned Luna for a NSFW piece back in I believe November and she had completed it within a week or two with no issues at all! So I was very confident in commissioning her again. I had not seen her Trello, and if I knew how huge it was, I would've never commissioned her a 2nd time.
Luna failed to communicate with me and many other commissioners over the past 3+ months. I have tried messaging her on Discord, twitter, e-mail, and PayPal. I had opened a PayPal dispute about my 2nd commission and she did not even bother replying to it, so PayPal had to step in.
I asked for updates on March 18th and did not get any response:
Luna is still to this day inactive on her social media which is extremely unprofessional. If she had taken the time to message me, I would've been okay with waiting longer.
Someone in her personal discord server (which is now closed) posted an update screenshot from Luna on Twitter:
However, I wish Luna posted this on Twitter herself instead of myself and many others having to search her username on Twitter to get any updates.
Here's Luna's current queue (which I am not on and it was last updated on Feb 27):
I highly suggest to avoid commissioning her until she gets clears her current queue or at least gets it under control. She failed to communicate with me and I have very disappointed..