I first contacted Hawk on April 25, 2020 through instagram. I received a quote of $1050 (+$50 shipping) on the same day. Commissions were advertised to open on July 1st, so when that day came around I went ahead to request a slot. They did not reply for 5 days (they usually didn't take more than a day to respond), so I emailed them instead. I got a reply in about 6 hours saying that they weren’t very active on insta due to personal reasons and that I could get a slot. I requested a commission slot on July 5th, 2020. At first, they tried to get me to send through Venmo, but I declined due to lack of buyer protection (thank god). Sorry I couldn't fit their user into this screenshot- the email too long to fit this piece and their user into one screenshot.
I got an updated quote of $1200 (+$50 shipping) on July 6, 2020. At time of slot request, I was not first in the queue, so we agreed that I'd pay 30% down ($360) then to save my place, and the other 70% ($840) when I was first in line. I paid the 30% down on July 9th, 2020. After contact via email, replies from Hawk came every 1-4 days. On July 27, 2020, Hawk contacted me to tell me that I was now first in the queue.
I paid the remaining 70% on July 28, 2020.
After sending the rest of the payment, they confirmed that they'd received it, and said they'd be posting to their instagram, @fluffy.fox.fursuits, in a few days. Their instagram has not posted anything new since April 2020. As seen in the screenshot below, their definition of a late response was 3 days after the money was sent, which would become nothing compared to after this email lol.
On their website, it states that the turnaround time for a partials take 6-7 weeks once you're first in the queue, so I expected to see SOME kind of progress within 2.5 months.
After seeing no work in progresses and getting no response, I reached out just to check if things were going alright. I'm completely okay with delays, but not with being completely ignored for months.
As my buyer protection was nearing its close, I decided to file a paypal dispute on November 23, 2020. By the 27th, they still hadn't replied, so I messaged them through paypal giving them one more chance to respond before I escalated the issue to paypal. After no response, I escalated the issue. Paypal has messaged them but have not received a response as of yet. It's safe to say I'll be getting the money back by default after the unresponsive 10 days are up. Judging by their attempt to get me to pay through venmo, I think this was their plan all along, yet they aren't experienced enough with paypal to know that it has buyer protection. I suspect after their account goes under by the $1.2k they'll suddenly appear and want to chat.
This maker had great recent work despite their not-so-great past, and I personally know the person they last made a suit for, which is what made me choose this maker in the first place. Still, even if they decide to fix up their act after losing the money, I wouldn't trust them again, and I'm surely not giving the money back if they ask for a second chance.
First time posting here guys 🙂
On 10/09/2020, the twitter user MickieWesten contacted me for a NSFW commission. I agreed, and USUALLY I take payment in full up front, but it was a slightly higher bill than I usually get ($85) so I agreed to half up front and half upon completion. (I said sketch in text but I meant when the commission was finished)
I received $50.00 via PayPal from them rather quickly, and I kept them updated on the commission process, and they responded each time.
I officially finished on November 6th, and I have not received any response from the client, and as of November 4th, there is no activity on their Twitter account whatsoever. I have yet to send them the high definition file, but I don't imagine that I will be getting around to that since it appears I've been ghosted possibly.
I have some photos below of our conversation. Images are blurred so it is SFW
Would like to note that the Client since this incident, has deactivated their twitter and FA account.
I have attached all the proof and censored out any sensitive information,
On November 16, 2020 I received a notification of a chargeback on my PayPal account for the sum of $600 from this individual's commission stating it was an order "made without their permission" or an "unauthorized purchase". This was false as I attached when the client contacted me about his stickers while he paid. The artwork in question was completed and delivered to the buyer.
When the chargeback occurred, I emailed the client asking for an explanation. He claimed that he "paid his mother" via her PayPal to get them and wasn't sure why it happened. However the PayPal email and his real life name matched (which was censored out).
I went ahead and responded and asked him to remove the dispute.
He disappeared for a couple of days, which I hadn't heard from him until Thursday November 19, 2020 to which he responded that he will do everything to get the money to me, including an additional $100 to make it $700. However, he stated that he was recently kicked out by his parents. As of today he has deactivated both his twitter and FA account and seems to be disappearing into the void.
While I can understand his situation, it does not mean they should retract payments that were made after work was completed and delivered. Especially that much work that I spent hours completing and even made a priority to finish. I provided a service that they paid for prior to any of these events occurring.
I have went forward with the dispute to try and get the money returned to me by PayPal, but it may take up to 30 days. This is a warning to those that may work with this individual (StarBlazer/GamerGalaxy2013/KlalWuf ) in the future.
this artist when ghostings many other people and scamming them out of their money, took a lot of people for commissions and never sent back any work done to all of us. on my behalf this was my first time having a comission from a known artist. paid 40 dollars to never see anything done. even contacted them via email AND their telegram. never answered.
This was a commission over Twitter requested September 1st, 2020. It was a couples icon for my SO and I. I requested the collar be added and it was agreed to, and since then I've been ghosted.
My ref. Other character was fine.
Payment:
WIP was shown. Again, usually artists add the collar / glasses at the end of the sketch. This is on me for not asking.
End result:
This is where things get a bit off. I admitted I forgot to add the collar to the request and, again, it was agreed upon. They said they would take care of it when they "get home" and I was prepared to give them a tip. I would've been fine paying for a correction but being ghosted is super rude. A simple "No, I don't do edits after completion" or "It'll cost X amount" would've been totally fine, but not this. They've been active ever since.
Friday post at the end was 11/20/2020.
Still active, posting multiple times every day since. I just feel really disrespected and wanted to get this out there.
Thanks for reading.
Back in July, I ordered a sketchy custom for $75 (USD) from g.hosting (not realizing the username would be very apt!) Here's the link to the auction: https://www.furaffinity.net/view/37221256/. I've attached a screenshot showing my initial win as well as the paypal transaction.
Unfortunately, I nuked all of my Furaffinity notes, but Ghosting and I went to Discord for awhile. I have some screencaps of that. The "we" I'm referring to is my now-deceased fiance.
As I understand that art can take time to complete and the year has been completely insane, I decided to be patient. Not to mention I had to deal with my fiance's passing in August. You can see in the screenshots that months went by. In the meantime, Ghosting was semi-active on their FA and more active on their Instagram: https://www.instagram.com/sinscitys/.
On November 6, I expressed concern for Ghosting's health as well as how long the commission was taking. I've been ripped off for almost $300 this year, and between Ghosting's active posting and lack of progress, I was afraid that I was dealing with yet another "push things past the dispute window and then disappear forever" artist. It became one of those awful situations where you don't want to yank money out of someone's pocket, but you also can't be a doormat.
You'll also notice that Ghosting offered me a refund, which I preferred, but suddenly they weren't able to provide one.
Now knowing that Ghosting was more active on Insta and FA, I sent messages to each, which went unread for two days.
At this point, I was fed up. I opened a dispute and escalated it. You can see in the Paypal screenshot that there was an active dispute associated with that transaction.
A few hours later, I received this: https://sta.sh/02dmz8wjlaf5
And responses to my FA note and IG message. The FA note was just to let me know the IG note was responded to, so I am only including the IG screenshot.
The custom's quality is lower than many of Ghosting's other designs. But after some consideration, I decided I did like what I received for the most part and closed the dispute. Juice just needs sprucing up and a clearer ref sheet.
Ghosting has offered to draw a little extra art as an apology, but based on my experience overall, I'll consider any extras like a scratch ticket win.
In summary? Ghosting's designs have a definite charm to them. They are generally colorful and lively. If you like them and can get your hands on a premade, I wholly suggest it! Ghosting as a person seems to be very friendly. But until this artist can communicate and work more effectively, I would hesitate to commission them.
My apologies in advance for posting this as a caution, first time post and I'm not sure if my situation exactly qualifies as defining it a "Beware", so I went with the lesser of the two, just to be safe.
On or around late February 15th/ Early February 16th, 2020, The Artist @K1NGL3ON put up a public tweet offering up sketch commissions to those who wanted them in the replies. I threw my hat into the ring because the artist genuinely does good work, and I wanted something of one of my OCs. I was then contacted by the Artist via DMs, where we began to converse regarding the details of my commission.
It was at this point that the Artist then requested payment and sent an invoice to my paypal address. Total Paid was $30 ($20 for the sketch commission, and an additional $10 Tip).
Following payment, some light banter about the large response the Artist had received in the thread offering the sketch commissions.
Following this point was the first absence of communication. About a month had passed since initial payment, so I reached out requesting an update. I was given a response back that personal things came up and that they need some time to recover. I responded back that it's okay and they go ahead and take the time that they need to recover. I reach back out again a bit over a month later, in May 2020, checking in, seeing how they were and if there were any updates on my commission. I received a small message of "working on comms" in response. At the time of writing this post, this was the last time I had received any communication back from the Artist.
I then proceeded to reach out in somewhat frequent intervals, from around 2 weeks in May, to 1 month/month and a half gaps, with my latest message to them on October 30th, 2020. No response.
At this point I'm well past the deadline to file a dispute on my commission with PayPal, so that is on me. I wanted to share this to bring awareness about the situation that I'm experiencing. At the end of the day, I'm someone who can afford the loss on the commission I am referencing here. For me, $30 is a negligible chunk of change that I can afford to lose. My main purpose for writing this is moreso on the principle of the situation.
I get that life happens, and things come up that throw us for a loop. Hell, for a time, I was an artist doing my own thing before I got a full-time career, so at least to some degree, Yeah, I get how things can be sometimes. At the same time though, I'm at least expecting some minimum level of effort. At this point, I've waited for months and even over a year and some change for some commissions, be it something still actively worked on, or me still being in a queue (post payment) or whatever. For those situations, it was, and still is, fine for me. In my mind, it's both understandable and justifiable BECAUSE, at the very least, the Artist communicated their current status properly via some method so that I was at least in the loop. I, at least, had a basic understanding of how things were going on their end. Like, if you just communicate, then cool. I legitimately do not care about how long it takes, so long as I at least have an idea of where things are at. When the communication stops, that's when the frustration and the worry and confusion starts.
I hope that this post helps some people in the future, because things like this shouldn't happen.
Hello!
This is my first time posting one of these, so I hope it was done correctly.
August 2020:
Commissioner came by my stream and asked for a commission. A link to my TOS and email was provided in the chat, and in the email I was given references for the first character, and later began drawing said character.
Later 1:
The commissioner came by my stream later on, and was asking me if I ever did free sketches in a whisper. I said yes, sometimes, and then was asked to quit drawing a commission I was already drawing on, and to provide them with a free sketch. I politely declined, and said I had to focus on commissions that have been waiting longer, and that besides, they were getting a commission from me, so they were going to get some art from me in the future anyway. The way it was asked came across as a bit too forward and rude to me, but I just brushed it away thinking that was the way they spoke.
Later 2:
Commissioner then came back to my stream when I had started on their commission, and became very upset because I was drawing the wrong character. It turned out there had been a mistake on their part, and that they thought they had told me to switch, which had never happened. I was sympathetic and willing to be flexible as they seemed very upset, and they told me they would add an extra 100$ for my troubles and the issue was very quickly resolved in the stream without any drama, and new character references was provided in stream.
8th November 2020:
Commissioner later came in another stream, and I was sketching their commission. They became upset again as I was not drawing their character unrealistic enough. I explained that is not my style, and that I draw realistic anatomy. I also referred to my TOS where it says that "I will draw realistic anatomy and genitalia to a size/shape I see fit, and that this is not debateable."
After some back and forth (the commissioner came across as a bit rude, but I figured they were upset and emotional, so I let it pass) I decided to tweak the anatomy to try and save the client relationship I had, and because I want my customers happy. It was a lot more extreme anatomy than I usually do, but was willing to comply. If the commissioner did not like the tweaks, we could end the commission there and go our separate ways.
The commissioner agreed on the changes and seemed happy, and the commission was continued on as normal.
13th November 2020:
On the last stream, the commissioner decided to cancel. I said ok, and that they needed to pay 25% of the work done so far.
In my TOS I have written that if the commissioner decides to cancel on a WIP, I hold the right to upload it as a YCH and then if the auction meets the agreed upon price, they only have to pay 25% of the time spent so far. If it doesn't, it is 50%, no matter how far into the process it's been to avoid arguments.
I figured that uploading it as a YCH would not meet the agreed upon price as most of my followers don't have human characters, and was willing to then just get paid 25%, instead of the possibility of the commissioner having to pay 50%.
They refused to pay this due to several reasons:
- Not agreeing with a signature that they had read and agreed to my TOS
- That I had not drawn their OC's because the anatomy in my style was too realistic and therefore was not entitled to anything as I had not provided a service
- That I had not read their commission terms (which was never provided or given by the commissioner, and is something I have not come across in 10 years of freelance)
I lost a few messages here, but the commissioner thought I would upload it finished with their character and sell it to someone else, so there was so unclarity and confusion, which is why I explained it further.
This is the commission with the two characters that I did, and the references that I used to translate the character into my style.
So this person recently commissioned me to design a fursona on a base they provided. I have never taken a commission before and accepted. I colored it in and asked them what they thought, made a few edits and showed it to them. They insisted paying me $30 which I was okay with. They then said they sent the payment and I never received anything. I later found that they posted it on FA claiming they colored it themselves. I left a comment on both accounts and am now blocked on both.
Back on 12/07/2019, Victoria had originally made a post about selling a Wildpup head for $550.
On a deleted quote-retweet around the first of May, she had reduced it down to about $450. It was about May 6th when I got a response to my question from May 3rd.
This is where I began a direct message, asking questions about the head to be refurbished. The original tweet made it sound like the fixing up of the teeth and eyes would be included in the $450/$550 price, but those ended up being about $100 to add those in. It didn't bother me at that time, however.
As a note, I had taken these screenshots as a precaution around the time she had temporarily changed her name to nessi_noodles, after a previous beware post.
The invoices through Paypal.
On June 24th, 2020, I had sent my first inquiry for an update, and how I was not listed on her update Trello.
I thought I'd try poking her on her Telegram, as I had received no reply on Twitter, despite her at the time being active. Per the screenshot, I had asked for updates on September 05, 2020, showing read but not responded. During this time she was active on both Twitter and Telegram. I sent one more update on October 27th, 2020 before I decided to file a dispute with Paypal. The screenshot shows that this recent message has not been read since.
I waited about a couple of days, and with no response despite being active on Telegram, I decided to file a dispute on Paypal before my 180 days went up to file. Since I didn't think I would get any response to a dispute like I hadn't on Telegram and Twitter, I decided to escalate it to a dispute. The screenshots in this beware were provided to the Resolution Center.
Due to RL work, I hadn't gotten any screenshots on the Paypal escalation while waiting for the case to clear. While waiting, it showed "Adjudication reason: The seller has provided a full refund to you," while on the pending transaction, it said, "Credit has been processed and claim is now closed." Up until today, 11/10/2020, the refund was on pending, the resolution center showing it being refunded as an e-check.
This morning 11/10/2020, I had received two emails at the same time, saying the refund was being delayed, then canceled. With some Googling, I found that this can sometimes happen if the seller doesn't have enough in their bank or Paypal account. Since I had to go to a morning shift at work, I couldn't contact Paypal directly to see about resolving this refund.
I had planned to call Paypal the next day, 11/11/2020, to see about resolving. However, when I came home from work in the evening, 11/10/2020, I had found the case had been resolved in my favor, and a refund provided to me.
It's incredibly disappointed it had to come to this, as Victoria is incredibly talented, but I wanted to at least warn others to expect delays or ghosting. I have not personally contacted Furfancy since filing the dispute, as I felt this whole deal had become a lost cause.
