Beware: Lemonbrat

thats fine, but the issue only cropped up recently they state on twitter and in gofund me the problem occured in 2018.

I would also like to add, with the excuse about that type of fur material.

I looked at the twitter post about this suit, and someone posted a suit they have made from the same/similar material. It looks good and not super wrinkly, NOTHING to the degree of awful that this suit is.

I really feel I should point this out and say it's not the material, this is overall just bad quality.

Edited August 2, 2019 by Celestina
Fixing font color and making link clickable.

3 hours ago, carbide said:

thats fine, but the issue only cropped up recently they state on twitter and in gofund me the problem occured in 2018.

The issue only "cropped up recently" because that's when the suit actually was being made and they began receiving photos. Their concern about the wrong head base being used should have absolutely been taken seriously. Ignoring the other issues, that is not the correct species whatsoever and doesn't look anything like a feline. They brought this issue up and were brushed aside and told it'd look like a cat when furred (which it doesn't). 

ITT: People defending awful work.

Also, I thought this part of Lemonbrat's defense was pretty funny:

Quote

We feel the suit is up to our standards, and was made by team members who have been designing and sewing for us for 4 years

Sorry, what? If this is what Lemonbrat considers an average sample of their suits, then I dread to think what they would consider a 'botched' suit. Because this is a budget suit AT BEST. Not worth 3.6k.

The head looks nothing like a feline base and as 'professionals' Lemonbrat should have known that fur would not magically make the head into a feline's. This one spins me out a bit because it's so obvious.

 

Edited August 2, 2019 by Xaila
Was good without the last bit.

Hi, there I just wanted to say as this is important, the post that lemonbrat made about me saying the head was awesome was in reference to attached images of the NEW head, the images in the email repsonse were of the old head, and this has been taken out of context.

A lot of the things they have said in there response are untrue, and they've also 'picked and chosen' parts of my emails and tried to twist the context. 

They have sent me a nasty email this morning, probably in response to this thread.  I will be posting the full email with response as it points out also the inaccuracies in their statement.  I did offer a DTD the same week as I sent the measurements and there email person / maker said that "they no longer needed them and it wasn't nessasery" and refused to take a DTD in parts or in whole.

I will provide lemonbrat's email response here.   Apologies for the length of this post in advance. 
I am sorry that I used profinaty in my response to them, but it was out of complete shock at the suit, not in anger.  I was not wishing any harm upon them whatsoever.  They'd only sent me images of the paws, tail and  head.  I had been polite and patient with them up until this point.  And the new head they sent me a close up side-shot.   So I really couldn't see it all that well and it looked great from what I could see of it. 

Here is there email, and my response.   

***

Lemonbrat Inc, I will respond to your points below.  Your points will be in italic font.

Dear Camaro, 

I’m sorry that you are dissatisfied with your fursuit. We have provided you with the same high-quality construction that we provide to all our customers. 

 

I really don't believe that as several people on twitter, telegram, discord and artist beware have pointed out, you're premades are a lot better quality, and you're quality has

been rapidly deterioraing over the years.      Previous customers of yours are coming to me with support, and tell me they'll never buy from you again, even at your stalls at conventions.

 

We would appreciate if you would stop trying to read “in-between the lines” of our emails, as we only mean exactly what we are saying. You have jumped to a few conclusions based on speculations, which isn’t helpful for anyone and seems to be causing you more stress that is necessary. 

 

Any "suspcions" I've had, have been echoed by other people, I show them your emails and photos, and they come to the same conclusion without my influence.   So I really don't know what to say here.    Maybe you are right and the 200 people in my friend's discord are all wrong.

 

Your suit has been made in a timely manner. According to our email record, we provided you fur samples on May 5th, and in the proceeding, days had a number of exchanges asking questions about the details of your order. Mid-May is thus when we began the construction process. It is from that point that the designer started to pattern and design components. She was slowed by having to discuss a number of details with you because the main reference material was not exact to what was ultimately selected. For example; the addition of black ear tips, paw pads, and claws, etc that are not shown on the main reference image.

 

If construction began in Mid-May that's just even more embarrassing that the suit turned out so rushed looking, and you say later in your email the person emailing me, and the person working

on my suit were two different people but above you said the 'maker' was slowed by discussing details with me?    I gave you four reference images, and explained back in October/November when I first ordered the suit, in fact I think it was even on the ORDER FORM about the black tips on the ears, so that is complete bullshit.   I sent you four references images. 3 of those images had black tips on the ears! You can't blame me for any delays of details that were stated on the order form and initial emails sent to you when the suit was ordered.

 

Claiming that we “only started a month ago” is inaccurate. I understand that you don’t see our day-to-day workflow. By the time we are sending images of a carved head and sewn together components, there has been A LOT of patterning and development. We simply cannot show WIPS of every single second of production.

 

It was your STAFF that LED me to believe the suit construction started only a month ago.   So if you started sooner, then that's not my issue. It's a communication fault (which you already partly admitted to) by your trainee person on the email system. 

 

You seem to be confused that the person who answers the emails is the same who carves heads / does other design work.

I'm not the one confused about this, above you stated they were the same person, that the maker was in communication with me?

 

We would like to clarify that the designer and seamstress working on the costume have spent 4 years with this company and are certainly not inexperienced. The most “green” person on the team is the one who was initially answering your emails who has been on the team for more than a year at this point.

 

If this is true, that's embarrassing.   If my company made me rush a product so much it looked really bad that would crush my spirit, I feel really bad for your seamstress right now.

 

Every time you have responded to our WIPS with displeasure, we have responded within a day or two, offered corrections, and then made those corrections in order to meet your specifications. We have re-carved a head, remade a tail, made adjustments to the bust, remade the ears - all to try to achieve your vision as it changed throughout the process. When you responded saying you did not like the zipper and tail installation we also, immediately responded and offered to make adjustments.

 

You didn't make 'adjustments' in my view, you 'corrected' really horrible mistakes.   How do you explain making a mouse head for anthroporphic cat?

The head should have been done from scratch, your adjustments made the head look wierd around the nose and mouth.   But I was happy with that,

then I saw the huge seem on the back.    My fursuit looks like it had an autopsy for god sake!

 

On April 1st you told us you were, “having trouble finding someone to do the DCD [sic] with me would something like [provided measurements] be okay?”. We agreed to accept the measurements with the caveat that we cannot guarantee exact fit. This was explained to you on April 2nd, which you agreed to. Your DTD would have been draped as soon as it came in, we could have easily started when you hit your 75% payment mark in February if we had had it. However, having to work with measurements is a much trickier process that has to be specially done by our top designer.

 

Also, you waffled several times on how you wanted the bust to be made, from “speedbump” at the beginning, to two breasts (see your July 2nd email), to wanting the speedbump again on July 19th which caused us to have to pull the bodysuit from production in order to comply with the requested adjustment.

 

This is not true, I asked for a speedbump and your Email person/ designer whatever they are, you can't seem to decide, said they could do breasts too.  I asked for some time to think the options over and asked for speed bumps, so this is completely false. I have said not once, not twice, but three times that breasts would be UNSUITABLE FOR A CONVENTION AREA but your designer kept trying to push them on me.    SOME CONVENTIONS HAVE BANNED THEM OUTRIGHT.

 

I explained to your maker that I would provide measurements and send the DTD the next week, as I had someone to help me, oddly enough you left that out of your point, even though it was sent only a couple days later.  

 

You initially told us you wanted the suit in July for an August due date. It is unfortunate that your suit has run a few days overdue, but it’s extremely hard to keep on-time with so many changes and adjustments.   

 

Again your maker set the deadline for Mid-July, I was happy to wait past EF, maybe until christmas, but your maker or email guy, whatever the hell you want to call him,

set that date not me, a date that you keep implying that I set, that is not true!!   I asked repeatedly between February and April if the deadline was okay, because I could

wait longer, but needed to know in advance because I had to make extra arrangements and pay extra for flight allowance if my suit was going with me.   I asked if possible,

could the suit arrive before August 12, but if not then it would be fine.   So don't put the blame of the deadline on me its something you guys agreed to, and I gave you many opportunities

to extend and you refused.

 

We feel you supplied a reference image that doesn’t match your mental image of the suit but have still held us to the standard of what is in your head. There’s a reason why commissioners (us included) ask for accurate reference images and any specific preferences up-front (as you could have done from day 1 in our quote form) in order to avoid a tremendous amount of edits and back-and-forths in the production process.

 

Again, I put the [intricate] details on the order form, including the ear markings.