Beware: Lemonbrat

Completed suit, 3600$+
A premium suit from a premium maker, this is unacceptable!

First, the no refund policy absolutely doesn't hold up and them trying to enforce that is ridiculous.

Secondly, that is clearly a rodent head. I can't believe they were actually doubling down that the rodent head would magically look like a cat head once furred. I don't see that working at all, the muzzle and cheeks are the wrong shape and the ears are very round. There's a reason foam bases are used and it's because they affect what the final shape looks like. Just a really weird beware 

As for the tail, curved tails like that are often made so they don't drag on the ground, most fursuits have curved tails like that regardless of the character unless they're floor draggers. It keeps them from getting dirty. 

That finalized suit is absolutely unacceptable. First timers can do better than that. W O W.

This is ignoring everything else about the interaction. I would want a refund. Ridiculous. I am so angry for you.

Also, I just wanted to speak out that unasked for "enhancements" as compensation without prior warning are also unappreciated. I got some gunk on the inside of a fursuit head of mine, sent it back to the maker in hopes they could clean it out / fix it, and instead they thought they'd be nice and completely redo the head.... the outside of the head... The looks and expression all changed. So much wasted effort. I didn't like it after that and I sold it afterwards. So I feel you on how these nice efforts just make things worse.

1 hour ago, camarofurry said:

Completed suit, 3600$+
A premium suit from a premium maker, this is unacceptable!

This is pretty bad quality. Is that even faux fur? It looks like minky fabric which I....don't think I've seen a suit made with before. It looks so wrinkly, they didnt even attempt to make the zipper discrete, the tail looks slapped on, the whole thing is so low quality for the price tag paid, they should have the experience to know better. Have they sent photos of the finished head from the front? I'd be curious to see how that came out with them pushing a rodent base. 

5 minutes ago, Celestina said:

It's short tipped fur, so all the wrinkles will show in it.  IMO if OP didn't specifically ask for this fur, the builder should have avoided it or said something.  Goodness.

Thank you for the explanation! I don't see how/why they would have chosen this style of fur instead of just shaving down faux fur like most suits. It looks appalling. 

Find it strange they haven't sent you a photo of the front and the fur is not made for full body suit. I have tried a similiar fur which ended up SUPER heavy and wrinkly while the face on the fuirsuit head looked decent.

Also the ears looks like two diffrent sizes and I dont understand why they think a tail to a cougar looks like a canines tail and in their gallery they have patterns for a long feline tail.

Seeing the back makes me dread what it looks like from the front. It does not look like a suit you would normally get for that price.

14 minutes ago, Fawk said:

Seeing the back makes me dread what it looks like from the front. It does not look like a suit you would normally get for that price.

Found the front view twitter and is it just me or is the muzzle crooked

36 minutes ago, Sivi said:

Found the front view twitter and is it just me or is the muzzle crooked

 

The profile still looks like a rodent head, this is truly appalling. And the thing is that the suits on their site are decent, you'd expect so much higher quality than what this commissioner received. I can't get over how badly attached the tail is. 

Not only that, but the fur on the bridge of the nose looks wrinkled. There's not even a joint there to create wrinkles.

1 hour ago, Bourbon said:

The profile still looks like a rodent head, this is truly appalling. And the thing is that the suits on their site are decent, you'd expect so much higher quality than what this commissioner received. I can't get over how badly attached the tail is. 

Looking at the previeus felines they done they have clearly a pattern for long tails that would be perfect for cougars and far more cat like heads. I am starting to feel this whole suit is rushed.

36 minutes ago, Celestina said:

Camaro is currently sending us more emails to update this post, but I did want to drop in and just leave my opinion.

Like I know this fur is naturally really wrinkly and hard to hide seams in, but they should have been up front this would be an issue.  And that doesn't even account for the fact that the profile still looks rodent like.  Plus there's this strange overlap of the light fur on the upper eyebrows that hide the actual eyebrows.  I'm not sure what's going on there, but once you see it it's hard to unsee it.

Dont forget the very uneven nose and two diffrent sized ears.

I misread the messages and was thinking "Well yeah thats a VERY good rodent base I wonder what the problem is" then I realized that somehow it was supposed to be a cat...wtf. As someone who's seen their fursuits in person at furcon this is CLEARLY not even close to the quality they're able to put out.

my partner was considering purchasing one of their premades last furcon and was going to check out their booth with me this year if they had one again. I'll let them know to not give them any business and look elsewhere.

The quality is absolutely appalling and you deserve much better. I wish you the best of luck at getting the money back or what you paid for. Though I'd assume a person would prefer their money back so they could pay someone who actually knows what they're doing and respects their customers instead.

thanks for taking the time to post this beware

So I've gotten a suit from Lemonbrat and they have been nothing but kind and courteous and prompt with their responses. 

This to me looks like buyer's remorse. The images you provided make it seem like you were contacted in March about your due date and work had started on the suit in June. Which you received wips for. Where are the rest of the emails from them? In order to clear the air I would provide them.

Tmk Lemonbrat doesn't make changes unless it's requested by the customer. They send wip pictures and you need to approve them before more work is done on the suit.

They have their customers choose the fur colors, they even send swatches. So that's on you. The fur looks like short pile fur, maybe sable or seal, it wrinkles. It's gonna happen with shorter furs. You're going to see seams unless you're using lux or another long pile fur. 

Lemonbrat has a team of people who work on these suits, I have met several of them and they're always super friendly. You sound like an awful customer.

You provided a ref from the lion king first off.  You need consistent reference images. Looking at the main one the tail is curved. Have you seen a big cat like a panther? Their tails naturally have a curve so they don't drag on the ground.

I don't see the airbrushing you speak of, to be fair I see absolutely nothing that would suggest it was airbrushed at all. It all looks like fur and shadows of fur in the images. 

23 hours ago, Bourbon said:

First, the no refund policy absolutely doesn't hold up and them trying to enforce that is ridiculous.

Secondly, that is clearly a rodent head. I can't believe they were actually doubling down that the rodent head would magically look like a cat head once furred. I don't see that working at all, the muzzle and cheeks are the wrong shape and the ears are very round. There's a reason foam bases are used and it's because they affect what the final shape looks like. Just a really weird beware 

As for the tail, curved tails like that are often made so they don't drag on the ground, most fursuits have curved tails like that regardless of the character unless they're floor draggers. It keeps them from getting dirty. 

This. The head would never look like a cat's. Wrong anatomy and proportions, the nose isn't even close? I don't know why they would use that and then say it would work out?

As for the tail, you hit the nail on the head, but since they have not said it like that? Sounds more like they made mistakes and don't want to admit that.

Either way, no refunds. No go and illegal.

1 hour ago, Kiarra said:

So I've gotten a suit from Lemonbrat and they have been nothing but kind and courteous and prompt with their responses. [....]

Your positive experience does not negate Camaro's negative experience. If Lemonbrat thoguht the time line provided at the time of commission was too rushed, or that they would be unable to provide a quality product to camaro for any reason, then the onus is on lemonbrat to cancel the commission.

Lemonbrat clearly did not think that at any time and proceeded with the fursuit, delivering something that, regardless of the customer service issues, is extremely below the quality normally output from lemonbrat.

This caution/beware is well deserved, and I hope lemonbrat steps up and makes this right by camaro.

4 hours ago, Celestina said:

Camaro is currently sending us more emails to update this post, but I did want to drop in and just leave my opinion.

Like I know this fur is naturally really wrinkly and hard to hide seams in, but they should have been up front this would be an issue.  And that doesn't even account for the fact that the profile still looks rodent like.  Plus there's this strange overlap of the light fur on the upper eyebrows that hide the actual eyebrows.  I'm not sure what's going on there, but once you see it it's hard to unsee it.

Oh god, I just saw that. How could that happen even? I wouldn't know how you'd get wrinkles anywhere on the head.

A comment has been removed due to a violation of the Community Guidelines and Code of Conduct. A comment may be removed for one or more violations. If after reading the guidelines and code of conduct you feel this message was in error, please contact One (1) staff member.

Rule in violation: Rule 5

I am a Bot. My inbox is not monitored. Beep boop.

So,

first off, you filed this artist beware dating it 12/12/2018 however your first payment was in december of 2018? you state it was late 2018 that the problems occured, however its only recently that problems have developed

second, you have started a gofund me prior to resolving it with the seller. 

third you understand do to the lion king ref you have to modify the suit due to copyright.

fourth short pile fur is gunna show everything, and depending on body size and type its fitted as close to you as possible.

fifth you are crying foul and rallying people to a cause because you are not happy trying to get a refund and gofund me is a double standard. according to your monthly payments it seems like you had to take time to pay for it then have it rushed for a international con???

sixth before acting like an entitled and expect VIP treatment it seems theyve done theyre best to accommodate you and work with you.

7th the cost of materials has risen so high do to the US's current trade tarrifs that materials ezpecially synth furs are 15-25% higher so its obvious sellers will adjust and protect themselves both in TOS and cost.

ALSO i feel like you are not divulging all the information regarding this issue?