Before I begin, let me reinstate that I wish no ill will or harm towards DaskerLizard or their business. I am simply posting my experience about my time with Dasker so that others my avoid the negative experience that I have had.
________________________________________________________________________________________________________________________________________________________________________________________________________________________
I contacted Dasker/BlueFoxFursuits the morning of June 16th, 2016 via email asking if it was okay for me to order being 17 (turning 18 within the next few weeks) and what their payment plans looked like. I was responded to 4 days later with both my questions answered. Given the okay to order, I then submitted a application via their google docs quote form. I was responded to almost immediately with the approximate due date and how much my suit (which was/will be a partial) would cost. I responded back within a few minutes saying I would like to go ahead and reserve my spot within their queue. After a few hiccups, (me paying in the wrong currency), I finally had paid off my deposit and had a reserved slot for May 2017. I paid £190 ( $287.16 ).
A few emails from me about what furs they will use for my suit were exchanged so I could order a bodysuit to match with no problems. I have since received my bodysuit from another maker.
The real problems started when it finally reached the due date for my commission. I was struggling for with money due to unforeseen car problems, so I emailed them on the 15th of May, 2017 and asked for an update on when I would be up so I could prepare on when I needed to pay/how much to put aside. They replied telling me they had to "do a lot of shifting around in my queue due to confuzzled suits overrunning" and how they had injured their back moving fur supply boxes and that they will be "starting up the queue again towards the end of june when I'm back from confuzzled, and also back from visiting family for a late birthday meetup". I was both upset and relieved on how I would have time to save up further and put aside my money problems, but also a little sad considering they had taken more con crunch commissions and put them ahead of other preexisting commissions.
The next time I contacted Dasker was 5 months (October 9th, 2017) past the given completion date of end of June 2017. I simply stated how I had not received an email from the regarding my commission and how the queue was looking/when I would be up. I was then informed unknowingly that I had been once more pushed back to February of 2018. At this point I was rather upset, so I did not reply.
I emailed them ONCE MORE on July 21st, 2018 (another 5 months after the due date they had given me had past), asking what the wait time is looking like since my slot had been missed once more. They responded a week later on July 28th, 2018 saying they had moved and had eurofurence deadlines to focus on. Again, putting convention crunch commissions ahead of regular commissions. I was told that I would have my commission and "all older orders out by jan-feb next year". Again, moved another year back. I did not reply.
After waiting so long, I then took it upon myself to contact Dasker one more time on January 8th, 2019. They replied saying that it "should be february". Seeing as it was the beginning of the month, I was VERY excited to finally get around to getting my suit. That is until as of late.
On February 17th, I contacted Dasker after finding out that they had once more opened for more commissions. This has had me extremely worried that my commission from 2016 would be pushed back once more to make room for other, newer orders. I asked them if there was a problem with my character and asked that if they did not like the character given, that they would tell me and refund me my deposit instead of pushing me back over and over. They then confessed to me that I am not the only person who has been waiting since 2016 for their suit and that I should have my suit by March. I was upset by this information considering how I am 1) not the only one going through such an experience and 2) my slot had once again been pushed back.
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To reiterate, I am a very patient person. I from the above evidence, it is obvious I have only emailed one to two times a year asking for updates, often waiting months after the date I was told to contact them. To put it into perspective, I ordered when I was 17 years of age, I am now not too far off from turning 21. I have given Dasker the benefit of the doubt one too many times, and I can say that I am very unhappy and disappointed with my experience so far. I only paid the deposit needed to reserve my spot, but I have had the rest of the money needed within my Paypal for up to 2 years now. They do not email/contact commissioners when they come upon hard times, leaving one to basically chase them to get a vague answer on when your commission will be started. Dasker seems like a nice person, they not once seemed rude and often replied in a very professional manner. However, it seems their queue is VERY disorganized and unprofessional. At the moment of writing this, I still do not know what spot I am in their queue and do not recommend working with DaskerLizard/BlueFoxFursuits. I will update further when/if I receive what I have paid for or if anything else unfolds.
If you see any inconsistencies within my writing, please let me know and I will fix them!
July 4 2018
Tolwulf posts an advertisement on a unofficial Anthrocon Telegram page for badges to be completed and picked up on Friday, July 6 2018
Following this advertisement, I replied asking for a badge upon landing at the airport in Pittsburgh. Payment email had been sent, and they received the amount of 30 USD. An invite link was provided to a group chat where progress on the badges would be delivered to those who commissioned him.
July 7-8, 2018
An update on badge progress was requested. He replies that it will be completed by Sunday at the latest.
July 9, 2018
No progress had been made in regards to the badge. In a face-to-face conversation, he mentions the badges will be shipped out post-con. This was later confirmed in the aforementioned group chat.
August 7, 2018
TolWulf sends some messages explaining how he's been busy and is currently working on the badges. I reply back. There was no reply for several more weeks.
October 15, 2018
The artist reiterates that he's busy, and adds that line work has been done for the badge. I ask for WIP pics to see if there is any truth to this statement.
November 2, 2018
After asking once again for an update, and mentioning the possibility of requesting a refund, TolWulf replies once again, and no WIP has been provided, claiming they are currently busy with other work. I inquire about a potential deadline.
November 28, 2018
Following a brief conversation regarding MFF, TolWulf replies saying he currently has completed the badge and mailed it and the other incomplete badges to the Hyatt (no idea why he did this). He says he will send pics of the completed work upon arrival to the hotel.
He continues by saying he will ship the badge from MFF. I mention I will send him my Canadian home address when I see the completed badge.
January 15 2018
No updates have been given. I give a final warning. As of today (February 16. 2019), the message has still been left unread.
To sum all of this up, there has been a lack of prompt communication with the artist. If at any point there was a reply, TolWulf would continuously claim that work had been done, but not provide any evidence to show for it. A dispute has been filed with PayPal, but was instantly denied, given the claim was made 180 days past the transaction date, leaving me short of a refund and no foreseeable badge in sight. I will post any updates when and if I hear back from the artist.
**THIS BEWARE CONTAINS NSFW CONTENT**
Commissioning Lenex
I have commissioned Lenex in the past and was very happy with his work. His work is high quality and he’s very reasonably priced. I bought my slot in May of 2017, Lenex was very fast responding to my emails and after I paid Lenex told me the slot was mine.
Proof of Lenex confirming my slot: https://i.gyazo.com/8146060f8528ebf0b5d6b23f0c4b3777.png
Proof me paying Lenex: https://i.gyazo.com/b8870641506f235efbda00f96d828201.png
No Contact and few FA updates.
After this...Uploads on Lenex’s FA began to slow to a crawl. I would see maybe one finished commission a month posted. This was often backlog from 2016. The only updates I ever saw from Lenex were him often opening his queue again. Explaining he needed rent, understandable. But after taking another bulk of comic commissions, Lenex would seemingly vanish for another month. He did this every month. Open the queue, vanish, open the queue vanish. And so on. This behaviour started to concern me, but I tried to stay positive.
One of Lenex’s last major updates was him asking if anybody would be willing to ‘float’ their commission. This meant they would be willing to wait an undisclosed amount of time for their product. I opted for this, as I felt sorry for Lenex’s heavy workload beginning to get on top of him. I'm afraid I've no proof of this beyond an email I sent to Lenex confirming I am willing to wait. At one point, Lenex even asked some people to opt for refunds rather than getting their work. He admits both will be timely processes though.
Lenex taking on more commissions via journals every month: https://i.gyazo.com/9959aaf4e22c36efa121511417e829ea.png
Lenex asking people to be refunded instead.: https://i.gyazo.com/7f8fa0b5aab76a24c961aaab0634c0c0.png
My email to Lenexwants: https://i.gyazo.com/72dd9e553fb0b9f6412b5d0bfc8ba864.png
Lenex cancels all Commissions
In June of 2018 Lenex posted an update informing everybody he would be transforming all commissions into artistic freedom, or receive a refund. This was due to Lenex no longer wishing to draw graphic artwork featuring non consensual acts. This upset many people who expressed their frustration at this sudden change. Nobody had been given any notice nor would their old commissions from 2016/17 be honoured despite being commissioned before this sudden change of ToS.
At this point I was tempted to get a refund. Even though my commission would not be affected by this new change of ToS as it did not contain noncon/gore. I decided against this as judging by the few updates Lenex posted to FA were money worries, I felt a refund would be more tedious than waiting for my product. I filled in lenex’s new commission form and sent my email. I was put back into his queue. After this update, Lenex ceased to post all together.
Lenex's new commission form (warning: contains NSFW imagery and mentions of fetish): http://www.furaffinity.net/view/27543789/
Lenex apologises and retracts his new rule.
3 Months ago, after 5 months of further silence on his FA. Lenex posted a journal apologising for his lack of organisation and handling of commissions. Lenex at this point had responded to a note I had sent him asking for a previous commission to be removed for personal reasons. This was the first time Lenex had spoken to me since first buying the slot in 2017.
Lenex disabled comments on this journal admitting in the journal he didn't wish to get any kind of backlash.
A link to the journal: http://www.furaffinity.net/journal/8933648/ (in case of deletion, a screencap) https://i.gyazo.com/e143de4d13d211b43d5eec992b3aaf4d.png
I cannot provide proof of the note as the account I noted Lenex on is disabled and I've since lost my credentials to it I'm afraid. If Ican break into it I will post it if mods deem it relevant.
No contact still
On 20/1/2019 I sent Lenex an email asking for an ATA on my two year standing commission. As of 12/2/2019 I have still had no response from him.
My email to Lenex: https://i.gyazo.com/c50b3b3eaa404ff98ff8467b62af06ea.png
Final comments
I feel saddened it has come to this as I have been a fan of Lenex’s work since 2014. I do not like writing complaints. I feel I've been more than patient with Lenex but now I feel myself and many of Lenex’s customers have simply been used as loans to pay for rent and put onto uncertain waiting lists with no communication and now Lenex has taken on far too much to handle. While I do feel for Lenex who clearly has had some hardships the last year or so, the complete lack of communication between both myself and all his other custom has pushed me to write this as a warning for anybody interested in this kind of artwork.
I didn't really want to post a beware, but after 8 months, I've come to hate the piece I got, and remember how horribly I was treated when I asked for a refund regarding it. So, here it goes.
Also if I leave anything out, my web browser ate my first typing of this post due to a misclick, so I shall attempt to properly add all the information once again.
So back in June I saw the artist hosting a YCH, and given prior business transactions went by smoothly and with great turnaround times, I quickly grabbed a slot.
NSFW YCH: http://www.furaffinity.net/view/27646358/
Proof of Payment: https://prnt.sc/mjumqe
So payment was sent, and then began the wait time.
Eventually after some time had passed without a WIP, I poked the artist asking if they had started one, and if not, I wanted a refund. This was after 2 months without a single update. When I did so, I was soon met with a rather rude, defensive approach and the artist claiming they did "no refunds" and that I should have known given it was in their ToS (mind you not once during any of the prior transactions did the artist provide their ToS, and had I known this was a part of it, I would have never commissioned them). They also blamed personal matters for the delay, and blamed my lack of knowing they were away (apparently they made a journal which I didn't see/missed in the mess of 200+ other journal notifications) as the reason for the delay. The artist also claims I had been pestering them since I got the art for updates, which is a blatant lie.
I had asked for an ETA for the completion of the artwork, seen here:
The next time I asked where I was listed in their que, which was 1 month later:
Finally I asked for a WiP after 2 months without a single update and if one wasn't provided, that I wanted a refund (I cannot find if I told them if I didn't get one I'd open a PayPal claim), this is where the hostility happened:
The one thing that should have been my red flag was that first they said they hadn't started, then suddenly they had a WiP to show once I asked for a refund. I was provided the WiP, asked for updates, and approved the WiPs then after:
Eventually I got my art, but not in the professional manner I should have gotten it
Unknown to me, the artist finished the art, uploaded it, and I went a week or longer without knowing. The only way I found out it was even done is when I saw the uploaded finished piece in my submission notifications. The artist failed to note me the link, and I had to ask for the finished file to be sent to me:
Now 8 months down the road, I'm looking at the piece, and finding compared to other artwork done by the artist of the same style, my piece is lacking. it clearly was rushed, the quality is poor, and the more I look at the piece, the more I come to find myself wishing I had just pushed the refund via a PayPal claim and not accepted such a terrible finished product.
This is what I received:
NSFW: http://www.furaffinity.net/view/28596438/
I should have posted a beware back when this first happened, but given I got my art, I didn't think it would be approved. Back then too I was just glad to have even gotten the piece. However, I'm wanting to now warn others of this artist and their means of conducting business.
I just want to warn people of my experience with this artist, in hopes that no one else ends up treated like I was or in the same situation I am in now.
Incident 1: November 2016
In November 2016 I commissioned Graviilean for a fullbody traditional piece (digital copy only - the physical copy was for her school Portfolio). Around January 2017 I sent a note requesting an update. Graviilean apologized and offered a free sketch, explaining that she forgot to scan the original before mailing it. I asked for updates on either piece around every 3 months - until October 2017 when Graviilean asked me to accept a refund for the order, stating she had never done the extra sketch and didn't know if she would get back the portfolio.
Incident 1 Proof: https://sta.sh/2kna8yk4e4i?edit=1
Incident 2: March 22, 2018
I ordered a fullbody digital commission and paid $70. On June 14, 2018 I received a notice of a refund (no other contact from the artist until this point). The artist did comment with a reason afterwards (illness/emergency).
Incident 2 Proof: https://sta.sh/26b16j5xup8?edit=1
Incident 3 and 4: July 5, 2018 and September 13, 2018
I ordered a fullbody digital commission and paid $70. For those wondering, I tried again because I decided to chalk up the first two experiences as bad luck and bad timing respectively. I had also messaged her prior to ordering to be sure she would actually do the commission. At the time of ordering, Graviilean stated it would take about 3 weeks due to character complexity. I had no problem with the wait. I received a rough pose sketch on July 26. While waiting, Graviilean opened some headshot sketch commissions and I ordreed 2 ($40) because it seemed she was getting through them quickly. In October, Graviilean posted some journals explaining that she could not work on anything digitally** and needed to raise $2,000 for a new tablet and refunding old commissions. I was upset so I commented, and I will make no excuses for my rude tone at that time.
Graviilean assured me that my commissions would be done by the end of October. November 4, 2018, after Graviilean ignored my notes requesting an update, I posted a PSA about her continuing poor performance, including proof of her opening commissions to refund older commissions she never did, along with posting statuses for new commissions/asking to raise large ($400+) amounts between the commission journals.
Two days after posting the PSA, Graviilean found out and messaged me "How will I sell commissions to refund you now?" I offered her another solution, to draw my commissions traditionally (she claimed to have broken her tablet). November 18, 2018 I offered (requested) that Graviilean finish my commissions traditionally since digital was out of the question. I informed her I would file a chargeback December 31st if I had not received either the art or a refund. December 30, 2018 (a day early due to a family trip for New Years, where I would be without internet access) I opened the chargeback. Graviilean left a final status message stating she was abandoning her account and encouraging those who could to chargeback, as she had no interest in dealing with it. She refused to communicate with me through Paypal and forced me to wait the full length of time for Paypal to close the case.
** Special note - during my PSA updates, it was brought to my attention that Graviilean had a side account Graviinator (DA) and Facebook where she was posting digital art during the months she stated she had no way to draw digitally, along with opening commissions through that account. Proof of this - https://sta.sh/2twj39et8et?edit=1
Incident 3 and 4 Proof: https://sta.sh/2s2oveupup9?edit=1
Graviilean Status and Journal Posts (offering comms to refund comms) Proof: https://sta.sh/2z1vtwgq09d?edit=1
Graviilean final "Go ahead and chargeback" status: https://www.deviantart.com/graviilean/status/15992687
Summary / End Notes:
Beginning in November 2016, I have attempted to commission Graviilean (DA) 4 times. My orders have been "done but lost", refunded due to "illness/emergency", and finally just simply not finished. I had to file a chargeback as Graviilean would not give me specific dates for the refund on my final 2 orders ($70 fullbody and $40 for 2 busts). In a final Status update on DA, Graviilean stated she was abandoning the name/account permanently and would move on to "better things". She stated those that could, should file a chargeback.
She has moved accounts to https://miau124.deviantart.com (DA) / MiaU (FB) / MiaMatsuno (Twitter) (WARNING: NSFW Twitter account) and opened up new commissions and posted digital artwork (during the time she stated she could not use her tablet)
MiaU / Graviilean + Graviilean final status- Proof: https://sta.sh/0dvuzxgi1kp
https://sta.sh/01798pttiofh
(In case it is unclear from her art style, several of the "fake screenshots" are posted on her Graviinator (DA) side account and now on MiaU124, along with the same character name and bio)
So Let me start out by saying this could likely be cause for a full beware. But I actually quite like this artist, and as this is the first time i've ever had problems with them (I've commissioned them in the past) I decided to go with a caution.
Back on January 16th 2018, I commissioned them after they posted [this post], showing discounted commissions.
they noted me, saying they didnt want it to be public but they'd let me buy one even though at the time I didn't have enough.
at the time I had 13$, but I eventually got more and could pay them 18. they were fine with this, because I was a repeat customer of theirs.
I paid them the next day.
On Febuary 15th, I asked how it was going since it had been a month. They replied, saying life was stressful and shit. And I was totally cool with that, I understand what thats like.
On March 28th, they messaged me asking for a new ref since they lost the old one, saying they were starting the commission. I was cool with this, and provided them with a new reference.
Then, lastly, on April 30th 2018 I messaged them informing them me and my, at the time, Fiance had actually broken up and I'd like the art to be of something different if they hadn't started already.
They didnt reply. As of today, they have not contacted me since, they haven't been active on Furaffinity since March, and most of their other social medias are completely dead with no activity or are deactivated.
I'd really like this resolved, not just for my art or for a refund, but to see if they're ok. Since i've commissioned them before and they were fine, I don't feel a full beware is necessary. But definitely be a bit cautious if they're still active anywhere and you happen to of commissioned them.
Our entire note history is below. The only thing crossed out is their email, as it's not publicly accessible on their page.
On the 18th of October, 2018 I commissioned morvin for a flat colored icon/headshot, gave them my character and paid on the same day. On the 3rd of November, I asked for an update and then contacted morvin again on the 5th to give a redirect link to my character. Please note that my original question for an upate went kind of ignored by them.
On the 3rd of December, I asked for another update and got a traditional sketch WIP on the same day which I promptly approved. On the 29th of December I asked for another update, voicing my displeasure about the long wait time and minimal communication, which was responded to on the same day, telling me to wait as they (assumingly) had quite a queue on their hands.
On the 10th January, I gave them a deadline of 2 weeks to deliver the art, again voicing my displeasure and distrust in them. They responded on the 14th with their own deadline and asked me to wait until the 25th which I agreed to. On the 27th, I told them that the 25th had passed and I gave them a quite lenghty message, asking them to refund me until the end of the week. I recieved my refund in a quietly manner on the same day (27th January).
I'm posting this caution/beware as it was kinda stressful dealing with them, though I wish the best for them to better their customer communication and queue management for the future~
Since watching Dirt-chomp on FA I've purchased 6 busts for $10 each prior to this debacle and everything has been great. The quality of the work and timely manner had me coming back to purchase a YCH and a discount couples bust in July 2013.
http://www.furaffinity.net/view/10891605/
http://www.furaffinity.net/journal/4868235/#cid:34960083
Month by month passed and I didn't bother reminding her until march 14th the next year. No reply. Tried her DA account at the same time. No reply. Tumblr account. No reply. At this point I simply gave up until I found her twitter and twitch handle. Joined a stream and at the mention of my name she shut the stream down.
Someone sent me a link to her tumblr account and once again, no reply. At this point I gave up until I found their twitter and twitch handle. Found her streaming in twitch and tried talking to her there but the moment I mentioned my name she shut the stream down. I also messaged her on twitch. I found her on Instagram and posted on her latest submission that I've been trying to get in contact with her and at this point, I was pretty darn frustrated being 5 years and $105 usd out of pocket so I threatened to take it to artist beware. Needless to say she deleted my comments.
While waiting for my art she has been actively taking in commissions from other people and doing works for them as you can see on twitter and Instagram as well as tumblr for some older stuff. As a last ditch effort I also contacted the studio where she works at.
PROOF:
Commission Information - https://sta.sh/010z0b33vpqp
Commission Paid - https://sta.sh/0yeocs0c87w
Inquiries - https://sta.sh/0a8iwa1kj4c
Found Her! - https://sta.sh/0141luzy1qdw (The video has since been taken down)
More Inquiries - https://sta.sh/0bigzy2kcm3 https://sta.sh/016efysynm8w (Tumblr stuff has been wiped)
Christmas was coming around and due to financial troubles, Chesta wanted to take emergency commissions to earn a bit of cash to spend on her three children.
Proof of commission: https://sta.sh/024qbp1cjo2s
Proof of purchase: https://sta.sh/011ldghfgpgk
https://sta.sh/01wplj8ap2b3
She did have a lot on her plate, so I didn't worry about it. However, she has a Trello and didn’t update it often, so if anything, I was a bit nervous that she forgot about me. But a simple reminder should do.
I noted her in April 2018 (forgot the original day, sorry) and asked if I could get my name on the Trello and was giving her a gentle poke in that direction. Sadly, no reply. I tried again, copy paste the original note on June 2018. Still no reply.
Getting a little nervous, I wrote out another note on July 12th 2018, asking about my commission and expressing my understanding of the hardships she’s facing. However, I did mention, since it has been 6 months since the original commission was paid for, I was debating to get a refund. I was practically begging for her to reply to my notes. She did...telling me that I wasn’t forgotten and she doesn’t update her Trello enough to be reliable.
Proof of unopened notes: https://sta.sh/0rx20svjd58
Proof of reply: https://sta.sh/0cqypc2a1f6
It wasn’t until November 2018 where I was knuckling down on this. I want my art and she’s not delivering. Not even WIPs or personal updates to me. Her situation is getting worse and she’s constantly taking on more and more work.
I gave her another note, trying to get her to be honest with me. I wanted to help her. I was trying to be good and understanding because of my own experiences. I was giving her the benefit of the doubt.
Proof of conversation: https://sta.sh/0urchox90qe (1)
https://sta.sh/0x1byin29n2 (2)
5 days after this conversation (11/13), she wrote a PSA about explaining her actions (please note the comments are disabled). Sadly, she only refunded a handful of people (questionable) because she “is already working on the other commissions”. I was not refunded, because she claimed that she was working on my commission...but still no WIPs to defend herself.
[Cut by mods. The journal is really personal. It should be noted that very personal information is being shared to clients who have been waiting for commissions.]
The end of November, she gave out her email to everyone because she disabled her notes since they got too overwhelming.
Proof of journal: https://sta.sh/0d2xvgeg56f
I emailed her, laying down the line because I was losing my patience. More or less, I said, “Art or refund.” She pleaded with me to wait a week because she would finish my commission within that time frame. Allowing her one last chance, I agreed. It was November 30th 2018. The completed time would be December 7th 2018.
Proof of email: https://sta.sh/013d1a9hxz8s (1)
https://sta.sh/01954getkwvv (2)
https://sta.sh/01yutosn7v2e (3)
It’s been one month since that email.
It’s now the New Year and I emailed her one last time, demanding the art or I will inform Paypal of fraud. She is telling me that she has it...but must wait until she gets home.
Not since she got her internet back up (which was apparently on the 7th of January), she’s been radio silent on my commission. Yesterday, she posted only one commission; a more recent commission that she took on a month or so ago. I’ve had enough of this waiting game and pulled out the big guns.
I filed a dispute with my bank on January, 9th 2019. Hopefully, I’ll get good news.
Proof of email: https://sta.sh/02fzg9vaz8ds (1)
https://sta.sh/0100d5wwgzxl (2)
Proof of bank dispute message: https://sta.sh/01foihsglonb
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
It’s been a month since I’ve heard back from the bank, still left in the dark. So far, nothing.
Chesta finally got some motivation to do some commission work and is actually posting again. She then did note me, asking for “certain” details on my OCs
Proof of notes (NSFW!!): https://sta.sh/0cr9d1o5n36
However, despite this, I’m still posting this Artist Beware. If I FINALLY obtain the commission, I will update this Beware and say, “It is finished” and call it resolved.
Edit update by Celestina: Chesta's response.
https://sta.sh/0e408suwx31
Edit 2 update by Celestina:
My bank got back to me two days ago, unable to help without "contacting the merchant". After today's journal, I know she will not take kindly to any pressuring for either commissions or money.
She did make a new journal today...but more or less, it's another copy/paste job of pity, saying far more personal stuff and how she's sorry that she's slow and disappeared and "should be coming back soon."
https://sta.sh/01icefwqiixy
I had contacted this seller before and expressed an interest in getting a fursuit from them.
I first contacted them on furaffinity.
They were very excited to work with me and were looking for furs before I had ever officially decided to buy.
On December 31st 2015 I had finally placed the order and sent the down payment.
Jump to July 23rd, 2016
My suit is "done"
I would like to make it VERY clear that I did not start this note, this was not a reply to a note of mine. They told me the suit is done 100% on their own with no prompting.
After this note they went silent.
There were many comments on their furaffinty shout section asking where they were. I was also wondering.
I went and explored and found their facebook to contact them.
I was told that they had lost their passwords for all of their sites. All of them.
I hadn't only contacted facebook, I found their Instagram and twitter as well. Facebook was the only place I was answered.
November 24th - 26th, 2016
I asked if the suit would be done by June 2017
Still November 2017: suit is done, just needs eyes.
January 2017
I ask for signs of life
They did send an image in January 2017
After I got the picture I asked about feet being made (I was unaware that I wasn't buying feet, this wasn't made clear at time of purchase.)
In January 2017: "full partial, including feet, will be done by BLFC 2017 (June)
April 4th, 2017 I received a note on furaffinity saying Moose is "almost finished" and will be shipped in a week.
Please see above, in 2016, where they said Moose was done and Nov. 2017 when the suit would be done in a week.
June 2017
BLFC promised due date
They responded to nothing. I'm just fretting over getting this suit after chasing them across multiple accounts and am afraid they're trying to hide from me again.
We eventually decide 2 would be better for both of us, instead of noon.
I eventually got the suit....
But without the feet.
June 30th, 2017.
At this point I'm still missing feet... and they're offering a full body suit. I'm very wary.
So I ask how much just the fur would be (I figure I could get literally anyone else to make the body)
They promise all the fur + the feet
I was then ignored again
December 19th, 2017
I filed a paypal dispute, which they ultimately ignored, causing paypal to side with me and refund me for the fur.
December 20th 2017
January 29th, 2018
February 6th, 2018
They claim twitter lost a message, maybe it did.
Here's what I saw on MY end
Whether or not twitter actually lost the messages or they just didn't send them, I don't know for sure.
March 12th 2018
The feet arrive! In...the wrong... colors....
The fur for the tail, hands and head are all really desaturated brown.
The feet are RED brown
The suit
The suit is well made and followed the ref pretty closely!
The feet were the wrong shades of brown compared to the rest of the suit (was refunded) and her horns were almost nonexistent (I made my own horns and added them myself).
original head
horns I added
They're perfectly nice people and the suit is adorable and well made but they have a big problem with deadlines and lying. Their biggest problem was account dodging and ignoring me entirely.
They would just disappear from all accounts. They'd claim they lost passwords on all their accounts but they'd magically find them all later.
They'd make promises they never kept and lied about finishing things that wouldn't actually be finished for another year or more after. The lying is the most startling because when they claimed the suit was entirely finished (more than a year before it actually was) it was unprompted. They noted me on their own to lie to me about it being finished.
