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https://artists-beware.livejournal.com/963745.html 2018-08-28 Update: I have been given a full refund by Ryunwoofie/Gudetamom/Ocean Wotter, the proof of receipt is added to the original album. 2018-06-28 Update: Ryunwoofie has changed her name on Twitter to @Gudetamom / Ocean Wotter, is not permitting any comments on FurAffinity even when offering new slots, and is still no further along on clearing her refunds. She may be attempting to flee her current commitments by hiding behind a new persona. WHO: Ryunwoofie (Artist) (Aliases include: @Gudetamom / Ocean Wotter) WHERE: http://www.furaffinity.net/user/ryunwoofie/ http://www.twitter.com/Gudetamom WHAT: Two and a half colored sketch pieces #1) Two-character colored sketch with extra details #2) My half of a two-character colored sketch piece with extra details (the other commissioner paid the other half as we were splitting the cost of this one) #3) One-character colored sketch. WHEN: #1) August 15, 2016 ($125.00 USD) #2) September 4, 2016 ($62.50 USD) #3) October 1, 2016 ($70.00 USD, $50.00 USD still owed) EXPLAIN: Ryunwoofie is an artist who, in 2016, had been active in taking stream commissions. I was cozied up to the idea of commissioning her and, fearing that I would rarely if ever make her streams, hoped that she would take some commissions "off-stream" someday. At the time my only contact with her was on FurAffinity. On August 15th 2016 she agreed to take a commission "off-stream" not too long after discussing the details of it (I had given them to her again at her request at the time of acceptance) and paid the quoted amount in full and upfront to her specifications and satisfaction. https://sta.sh/07plbsa0lak A month went by and I was being understanding on the delays, keeping in constant contact with Ryunwoofie, when she hosted a stream on September 4, 2016 that I was able to attend. When I was in this stream a friend and I decided we'd split the cost of another commission with Ryunwoofie, who wasn't able to do the artwork in the stream that night but agreed to do it off-stream. Each of us paid our half upfront after we all agreed on the details in private communications in the stream. There was follow-up discussion about that image, which is linked below. https://sta.sh/0j6ics96947 When October 1 came around without any updates or progress shown on the two pieces so far, Ryunwoofie opened up for one off-stream commission again and I was able to take the open slot. After discussing the details she quoted the price and I paid her upfront and in full. By November 30 there was still no progress despite previous claims that the artwork would be finished within two weeks or so, with ongoing explanations as to what was causing the delay. Due to the lack of progress and giving in to different ideas, we discussed alternate content for the third sketch and also agreed to switch from FA notes to email. https://sta.sh/01v42kqvrxg0 , https://sta.sh/021jgoebqtf4 , https://sta.sh/0h4brsomoqn , https://sta.sh/0cbimxw5u8f, and https://sta.sh/0l8ogcmt2ta Delays and issues continued up through February 2017, with no progress of any kind rendered. During a stream on February 11, 2017 I discussed making an up-front payment and drawing from some of the "credit" I accumulated with her to commission an idea I previously downgraded. She agreed, and while she didn't finish the art in that stream she did finish it a few days later. However, I was still waiting on the other three pieces we had agreed upon via email. https://sta.sh/0b5p7uu7sri , https://sta.sh/01gnm38rm0kj , https://sta.sh/0r2tubz0fm6 , and https://sta.sh/0zk197kyj86 Up to this point the emails were largely filled with patience about getting the art, up until April 24th, 2017 when Ryunwoofie appeared on Artists Beware. Realizing then and there that I may never get the other pieces of art, I contacted her on May 17th, 2017 (one other email went completely ignored mid-April) to see if I would be able to get the artwork by the end of the month, or failing that a refund. She agreed, though had nothing to show for it come June 1, 2017. On that date I follow up again and she agreed to do a refund by June 16th, either half on the 9th and half on the 16th or everything on the 16th. I asked her to keep me in the loop if there is any difficulty on this, to which she agreed. However, no communication has been received since then and my last email, dated July 7, went unanswered. https://sta.sh/02fgz5n8aefu , and https://sta.sh/01h0bams7ahk Unfortunately for me, due to the time that has passed I am not able to dispute the transactions through my bank (which issued the credit card I paid for the sketch pieces on) or PayPal (who processed the transactions for the pieces), which leaves this as one of my few final options for seeking a positive resolution or otherwise warning commissioners that working with Ryunwoofie may result in not getting artwork. PROOF: Album of conversations and PayPal Transaction Receipts: https://sta.sh/2xcgiy9s7df 2018-08-06 Proof of Refund: https://sta.sh/0n331a1iieh
Pretty simple, Ryun opened for $25 sketches, I claimed a slot, then we negotiated the price (I asked for something with an outfit/props and that raised the price to $30) and I never received it. I would attach the original tweet she posted, but she's since deleted it and my reply doesn't make sense without the context. This is the entirety of our conversation together, including a smaller screencap for the latest message due to the fuzzy date format. Then here's the proof that I paid her on June 20, 2019: At this point I have no confidence that she will ever get back to me, or that I will receive my art. She either straight-up ignores you or gives you the run-around. I know $30 doesn't seem like a lot of money, but I still paid for a service I'll likely never get. Also note that she changes her username a lot, and has her read receipts turned off on Twitter. Goes without saying, but I can't recommend purchasing from her.
In February 2015, I commissioned RyunWoofie for a $25.00 USD colored sketch. She accepted my payment on February 26, 2015 and several months passed. I try to be gentle with my reminders, not poke and prod every week or month...just a reminder every few months / some chit chat about what could be causing the delay. During these months, I change my mind on which character to feature. She delivers a work-in progress in November 2015. I request some fixes to fit my character Syldria's proportions more accurately and she says OK sure. Some more time passes, artist mentions they'd like to use my WIP sketch as a YCH instead while allowing me to consider another idea. Idea is pitched, many more months pass and I remind her again in 2016. Okay sure, life grabs you by the horns sometimes...I let it slide. Several months pass again. I sent my occasional friendly inquiry/reminder and more excuses are given, with assurance that my picture will be done "soon". Concrete estimations of time, mind you, for a picture that's already a year late. Work isn't delivered, meanwhile she's been streaming commissions on demand to other clients within her picarto channel. She posts a journal update somewhere between 2015 and now with a whole bunch of clients waiting for their work, and upgrades the quality for those who have been waiting the longest. If you're promised a Shaded picture from a colored sketch, over 1000 days pass without an updated, upgraded picture, while hundreds of stream commissions have been done, how would that make you feel? Here is the Trello queue: https://trello.com/b/qZzbxjGv/commissions-in-progress-refunds I get it, Art is income. Income comes from new commissions, but what about my owed artwork? Note after note, she tells me she'll finish by X date, and there has been no WIPs or anything sent since the initial WIP turned YCH. You can't just sweep your past clients under the rug and under a mountain of new artwork done ON DEMAND in a livestream. I've remained neutral with my interactions with Ryun, and she has with me...I'm not a dick, but this sort of client treatment reeks of being taken advantage of due to my chill demeanor. It may be only a $25 commission, but you can't treat other people like this. Attached is the payment record on PayPal and our conversations spanning from 2015-2018, the last of which being July of last year. There has been countless posts of art from her since then and the majority of them from stream clients on demand, being done in short order. Also attached is the WIP sent to me November 2015, dated in my email with today's date and the original watermarked rough sketch stage of the only work she's sent me since February 2015. It is now March 2019. A disappointed client, Jarmenj