Commission was asked for through DM's on twitter.
Invoice was paid on the 29th of July
Commission was completed 30th of July and delivered/received.
Dispute was made August 15th
User seems to have changed their twitter handle in that time. ( Previously @ FoxyAnya_ | Currently Aika_productions )
I have included the form reference link opened as a screenshot and a screenshot of the character ref provided via DM to prove it is the same commissioner by reference given despite the name change.
I contacted them via DM and learned that they were on the used paypal account with their guardian. (I also speculate this is why the invoice e-mail is different from the dispute e-mail on paypal)
The guardian has filed the dispute.
After further discussion with the client it appears they asked for the commission. Paid for it, and now the guardian is disputing.
I requested to be put in contact with the guardian to try to resolve this. Client dodged this request.
I inquired if they had text proof of the guardian granting permission for them to get the commission through the account.
They said yes, they had texted it.
When I asked for a screenshot for my paypal case they stated they could not find it and stopped responding.
Paypal dispute is still pending. I have provided all information I could to paypal at this point, however, as this client claims to not be in charge of the paypal account they utilize I felt this warranted a warning.