I had originally contacted this artist on December 30th for a Batty YCH. The turnaround time on the initial post was 2 weeks.
I had unwatched them due to the constant NSFW YCH spam daily (100+). They filled my submissions constantly and was super annoying imo. I wasnt aware of some of their update journals and I wasnt reached out to.
I contacted Feb 24th about my ych and they said it would be the next day. I was giving birth to my daughter on the 26th of February so I was too busy to message them after not receiving the art as they said.
A few months later I contacted again and got the same excuse. at this point I just wanted a refund because no W.I.P. were sent in 6 months. Their trello is also ungodly long ^^;
So far i have been waiting a couple weeks for my refund while continuously getting the excuse "can you wait till so and so date"
Do not commission them if you value your money
I ordered a custom design from him 6 months ago, initially I was okay waiting as he said he had just left hospital and I did not want to rush him right after. A few months pass, I attempt to contact him again. No response. I try again and I still don't receive a response. Eventually, I resorted to posting on his FA page, which he just ignored and deleted from his wall. I feel bad posting something like this, but the artist also has posted that he is taking commissions up on his page, and he did accept payment.
TL;DR at the bottom.
Hey everyone! This is Sugarbabie, formerly known as CherishArts. I was put in touch with her through a mutual friend. She said that Sugar had opened up emergency comms to pay for her baby, I liked her style, so I said sure. It seemed like a win win. I ordered two pieces, a ref sheet and a bust, totalling $70 + a $30 tip because I was in a giving mood. This was on January 27th, 2020. (Censored name is the mutual friend)
What followed was 6 months of radio silence for the most part. No updates, no WIPs, mostly ignoring my requests for updates. There were a lot of excuses regarding health and real life complications. I was more than happy to oblige. I know life is tough right now, and I am patient. Suddenly in May it dawned on me I hadn't seen her discord updated in a long time. I went and checked and it had ceased to exist. Naturally this sent alarm bells ringing. I went and checked her FA, no updates there for a month, but someone mentioned a second page. Sure enough, Cherish was now SugarBabie. All her socials, Ko-Fi, and Patreon were all new as of March. Suspecting she rebranded to avoid fulfilling her queue, I added her on her new discord and told her how bad this looked. She profusely apologized. 2020 sucks, life is hard, apology accepted. She offered to rush the art overnight, or give me a refund. I stated I wasn't interested in the art anymore, and I would like a refund. However with the ghosting, I didn't trust her to follow through, so I told her I would start a chargeback with my bank. She agreed.
I called Paypal, they told me to call my bank. My bank told me that since the transaction was over 90 days old, they couldn't initiate a chargeback, and I would have to go through the artist for a refund. I message Sugar back, explain the situation, and am hit with a flat out refusal. Apparently her offer of a refund was off the table when I said I would do it. When I explained what the bank had told me, she dug in, taking personal offense to me messaging after I "couldn't get it done on my own." I was shocked. Frustrated, I went to her FA and left a shout that explained the situation. Essentially a 1 star yelp review, it was rapidly removed and I was blocked. I messaged her back and asked for a refund on the service she failed to provide. She continued to claim she fulfilled her TOS though nothing was delivered, stating I voided the contract by initiating a refund. She somehow thinks she can keep the money though nothing was given aside from random free art that isn't of my character nor is it what I asked for. Apparently that qualifies as fulfilling the order, just throwing something random at the client. To top it all off, she threatened to sue if I "slandered her business" with bad reviews or "harassed" her by asking for the refund she said I was entitled to, and apparently I'm being reported to law enforcement, though I guarantee that's just a bluff.
TL;DR: Artist attempts to avoid fulfilling order by rebranding, refuses to refund me after I went to handle it on my own, claims she fulfilled her TOS by throwing random art at me, threatens to sue if I keep leaving bad reviews.
CW: Talk of trans masc anatomy
*I'd like to note when I mention "FtM anatomy / T cock" I'm referencing the clitoral growth a person gets when they start testosterone*
Back in late august / early september 2019, I stumbled across one of many of BrokenVocaloid's YCH's. I really liked the pose, the price was low and so I noted her and asked if she was still open for the YCH. I am trans; female to male, and my main fursona reflects this, so I asked if; instead of a cum version, I could have a trans FtM version, as well as the standard cis male version + clean version, and that I'd be happy to pay extra for this ( I even double check I was super clear on what I was requesting!). She approved this request and upped the price tag from $25 to $40, I sent her the payment and my reference sheet (SFW, I didn't have a NSFW ref at the time).
https://cdn.artistsbeware.info/monthly_2020_07/IMG_3264.thumb.PNG.d91575204c664e8403519bca80e6720f.PNG
A month passes, and I'm getting curious as to where my artwork is, so I ask for progress. I got hit with a very vague response of "everything is going fine". I foolishly trust it, and wait a couple more months before asking again. She tells me she keeps updates via journals, and that she aims to get her current queue finished before January 2020 or at the very most within the first week of January.
https://cdn.artistsbeware.info/monthly_2020_07/IMG_3265.thumb.PNG.2b4d15de39bfde3e2dc34d78b1b00d35.PNGhttps://cdn.artistsbeware.info/monthly_2020_07/IMG_3266.thumb.PNG.5bae8074867b1e0911175f385a3a291b.PNG
Of course, January was almost over, and still no sign of my completed YCH. I noticed from her Journals she now had a "manager" under the name Sadoka, and if there was any problems to contact them over on telegram. I let Sadoka know I'd been waiting on this YCH for 4 months, and sent all the details over. No response, but I assume the word was sent to BrokenVocaloid, as she messaged me saying I need to describe what I asked for. I will admit, things get scrambled here - rotating between contacting both Broken and Sadoka on telegram and Broken on FA (all messages are still provided).
But the tipping point for me, was when I notified Broken I'm not on her current queue, she asked what I was after, then suddenly after all this time, she can't draw trans FtM anatomy (this is on FA). I then reply to her if I could just have a refund, after she's now refusing to draw something she said she could, and charged me extra for. Then, she bombards me with excuses on my telegram.
https://cdn.artistsbeware.info/monthly_2020_07/IMG_3267.thumb.PNG.2621a7ca2d9aba6f7c54b4a80389a078.PNGhttps://cdn.artistsbeware.info/monthly_2020_07/IMG_3268.thumb.PNG.83b81dfd1ed285307650107a0e34c3f2.PNG
https://cdn.artistsbeware.info/monthly_2020_07/IMG_3269.thumb.PNG.89d689c9d40501120a0b389d88dc7a41.PNG
Here, she is putting the blame on me for not providing a reference of FtM anatomy, that she's never been asked to draw that before, etc. I'd like to remind everyone that it has been 8 months, and she has left it until now to say she needed a reference / can't draw that. I wouldn't have taken it sourly if she had just said so in the first place, instead of explicitly agreeing to it with no need for references and knowingly charging me extra! Also blaming me for not reminding her I'm not on her trello queue.
She agrees to give me a refund and to have it over in 3 weeks (surprise surprise, I still don't have it)
The "large clits make me uncomfortable" is an interesting statement too, take that how you will. Again, just pouring out excuse after excuse, and linking proof as to why she's in the right. I understand we face struggles in life, and their is a lot of mention from her journals about mental health, hence being extremely forgiving and being patient, waiting for as long as I did.
And that's the end of the conversations! I still haven't received a refund, despite contacting her through both FA and paypal. I wish I'd have asked for a refund sooner and not been so forgiving. I can accept I could have been better and contacted her about the queue sooner, but she had no excuse for this. It's too late for me to get my money back with buyer protection, so I just have a slither of hope; maybe BrokenVocaloid will see this and send my refund that she promised for the end of may. It's almost been a year since asking for this YCH and I'm tired.
DO NOT BUY FROM THIS PERSON!
Throwaway account + censoring because I'd like to protect my privacy.
TL;DR at bottom.
First commissioned around the end of January 2019. Was one of their standard commissions through their generic commission forms. Their TOS stated that they'd deliver inside of 90 days tops. They've since deleted their toyhou.se panel that has their standard commissions, so I don't have picture proof of the page. I do mention it in the emails, however.
After that initial email trade, that was all I heard from them for around an entire half year. Here are another 3 emails I sent over the course of that, the first two of which got no response. I can understand the first one not needing a response, but they provided no updates whatsoever and did not reply after I tried to contact them about their 90-day guarantee. I will also mention this was their "business" email.
In the meantime, they were posting all kinds of adoptables on their alternate accounts, more than multiple times per month. Here are some of the ones they posted from mid October to mid November, in the span of one month:
https://www.furaffinity.net/view/33962721/
https://www.furaffinity.net/view/33816433/
https://www.furaffinity.net/view/33688677/
https://www.furaffinity.net/view/33562958/
https://www.furaffinity.net/view/33486213/
These hardly scratch the surface, however. They frequently opened on other commission types and whatnot in the time I waited for my commission, including (but likely not limited to) Ko-fi headshot commissions, Ko-fi kobold doodle commissions, and an INSANE amount of adoptables. This also isn't including higher-quality commissions on their main account they posted within the first month of me commissioning them. For perspective, you can browse their gallery here (https://www.furaffinity.net/user/doodlies) and skim over the appalling amount of (mostly adoptables) content their is from the start of Feb. 2019 to the end of Nov. 2019. Keep in mind that the vast majority of these were NOT things they had queued up prior to me commissioning them. Most of these commissions they actively/voluntarily took up while I was waiting for mine. Their Twitter (https://twitter.com/MaimFace) was also frequently updated with their adoptables postings.
Being normally patient with artists, I decided to stick it out until around December. After that point, I had waited almost an entire year (as well as watched a ton of their work come and go with my commission being largely ignored) and didn't trust that they would actually deliver in the quoted time frame, so I asked for a refund which they ironically delivered somewhat promptly.
TL;DR:
Extremely unresponsive emails despite being their "business" email, sometimes going months without replying. Despite a 90-day guarantee, they did not deliver in the span of an entire year, which ended up in a requested refund. Frequently posted numerous other types of commissions and seemed to largely disregard mine despite their own guarantees regarding timeliness.
I purchased this YCH in January 2020. I received one single update of a sketch, as shown, and that's it. I tried to be friendly, I tried to remind them and encourage and support them. But now it's been 3 months and I haven't gotten anything.
I added them via Discord months ago and they never responded even though on their profile they have their email and discord "linked to their phone" and to contact them there. So I did but no response.
Having 3 month old messages unopened and sitting in my outbox is getting under my skin since I paid $120 for it but nothing has been done. I sent the last message today, I can't even get a refund via PayPal because it's been too long. I'm at the end of my rope with sympathy and understanding at this point.
https://www.furaffinity.net/view/33717875/
This is a beware on Ariausiii on deviantArt. Ariausiii commissioned me for 5 backgrounds, didn't pay, and then strung me along for over a month.
Timeline and Screenshots (read the messages bottom to top)
May 11. Wants a quote for 5 background templates for a group (forest, swamp, desert, mountains, and plains).
May 19. I respond back with a quote 9 (~$125, which can be paid via purchasing things from my Amazon Wishlist). They responded back, agreed to the pricing, and told me to go on. I provided some rough outlines of the backgrounds that day and further broke down what I wanted. She approves them (see next section screenshot).
May 21: I finish the first background and show her a watermarked version. I also let her know I've added more items to my list (so she has more variety to order from). At this point, she still had not paid/ordered anything, so I remind her that she needs to order things to get the full version. She sends me a screenshot of her ordering things off the list (items to be delivered May 26th and June 2-9th).
May 22: I responded back quickly (this was around midnight my time, so it's the next day). Unfortunately, she did not order the things I'd asked for earlier so I have her cancel that order and reorder what I'd requested. She did that (the were marked purchased on my Amazon Wishlist, but I have no screenshots of this/her purchase).
May 23: I respond back with the full versions of the two backgrounds I've finished (roughly ~$50 worth of arts) as she'd purchased over $50 worth of items. Over the next few days, I periodically checked my wishlist (I was still shopping for things and other people were ordering things). I did not expect the items until at least Tuesday (the 26th) as Ariausiii had technically ordered my items on a Friday and shipping was backed up so I doubted they'd leave the warehouse until Saturday, the post doesn't move on Sunday, and Monday was Memorial Day.
May 27: The items did not arrive. I have no way of tracking shipping on items that people order off my Wishlist so I could not track them myself. I didn't worry when they didn't come on Tuesday, but by Wednesday I was concerned as I /needed/ a few of those items. I check my list and the items have been moved to my Unpurchased section. I contact Ariausiii about this. She responded back quickly and said she'd look into it. (Note, I had not worked on any further parts of the commission because I had yet to receive any items.
May 28: Ariausiii responds back saying they've talked to Amazon, claiming it's just an error on their part and the items will be there soon. I tell her to keep me updated and I'll contact her after the weekend.
May 30: I contact Amazon myself. I get Amazon deliveries relatively quickly (just due to where I live) and all the items I'd ordered, but one, were via Prime shipping, so there is no reason that any of them should be taking this long. I asked the associate whether or not the order had been cancelled by the cardholder or if it was just an error. They couldn't give me a solid answer (confidentiality issues) but told me that it is marked unpurchased on their end. I decided to wait out the weekend.
June 1: The items have not arrived so I contact Ariausiii again. I tell her that I'm going to have to put this set on hold until I am paid. Giving her the benefit of the doubt, telling her that she should cancel her order and reorder them again rather than dealing with a buggy system.
June 2: She responds back and says she will continue trying to contact Amazon.
June 3: She says she has cancelled her order, but will need to wait for her next paycheck to pay for these.
June 23: I contact her again to touch bases at it is nearing the end of the month and my art time allotment will be shifting soon. Ariausiii states she'd still like to move forward with the commission, though this time with PayPal as she can now have one (note, prior to this I had no knowledge that she was minor as I do not do commissions with minors). I give her my contact details. There is another message after this, where I just told her to make sure to use Goods/Services and the dangers of not doing this since she was new to PayPal. I got no response from either message.
July 1: I contacted her again about this, but no response as of this time. dA glitched and cut off part of my message so I had to resend part of it.
As of now, I do not expect to be paid (at least not in a timely manner)for these commissions and will just be selling them off as YCHs/pre-done backgrounds. Ariausiii was nothing but pleasant during the process, but at the end of the day, I was not paid nor did she reach out to me about without prompting.
On the 28th of September, 2019, I bid on and successfully won a YCH auction. There were a few issues with paypal (detailed below) but payment was eventually successfully sent on September 30th, 2019.
I sent subsequent Furaffinity notes at the start of November, then again in February, then once more June requesting a refund. On all occasions, I have been promised the artwork in the next several days. On each occasion this was false, no art has been delivered, and a refund has not been given. Since winning my auction, over forty subsequent YCH's have been posted, suggesting that this artist is taking on far more work than is reasonable. This is doubly so given that they have mentioned being under the weather in their final note to me, and despite this they are posting YCHs as recently as today (30th June, 2020).
At this stage, I have written off the amount paid, I don't expect to see it returned. I would like to warn people of my experience with this artist to avoid potential upset.
Evidence below:
The original thread naming me (11Sharn11) as the winner of the YCH:
Subsequent telegram conversation including confirmation of payment (NOTE: Conversation dated 3rd of June, 2020 at bottom, regarding the note I'd sent requesting a refund):
First note requesting update, dated December 2019:
Second note requesting update, dated April 2020:
Third and final note requesting refund, dated June 2020:
Further telegram conversation dated June 2020, including subsequent message requesting an update on the refund with no reply:
Artist's scraps gallery showing subsequent YCH's posted (note the YCH I had bid on, second from bottom right):
Artist's current gallery, including YCHs currently in progress:
First of all, im sorry for my bad english.
I commissioned Rachelfluffy on the 17.07.2015 for some artwork on their Furaffinity, I sent them 20$ for 3 Sketches. I received the first artwork on and waited like a half a year. I still haven't received my artwork or money for unfinished artwork except for the one that they finished, they blocked me from their accounts so I cannot message them anymore.
I was very patient and sometimes worried, becouse her journal was sometimes a very depressiv mess. She cleared a lot of journals, coments or any other hints, for her unstable condition. She uploudet the same photo 5 times a week. https://www.furaffinity.net/view/24225506/ . i find out last week, thats spaming and also unallowed on furaffinity. I heard from 2 other persons, that she has stolen from. But i didnt find theyre note again..sorry...no screenshot or evidence, i lost the notes as i cleared my notes.
I tryed to talk to her "close friends". One of them didnt know, why she was on her page as a close friend. The other one, sendet me after a long time a message, that i "harasment" her.
I tryed years later, to contact her on facebook. But there was the same thing like on furaffinity and skype. just blocked. She didnt wanted to talk.
I noted her about the sketch, that the one is for a friends birthday. She wanted to deliver it. but she didnt.. I know, too, thats my english was in the past a really painfully thing to understand. And i had some difficultys to clear me out. But the fact is, I guess, this was my first year in the furry fandome. And i really wanted to help little artists with my comission. But i lost all my trust after this experience. Its about 10$, i know. But this hurted so much, to be cheated. That action really broked my little tiny hearth in the past.
I seen month ago, she did it on "trusted artist". She dont deserve it. So, thats why i leak this screenshots.
Mod Note: The edited messages are the OP saying the artist's irl name.
Back in late September 2019 I saw Fur Fancy advertise on their twitter they were taking commissions for 3D sculpted and printed custom bases ( you use these to cast foam fursuit heads from). They advertised each slot at $300 USD + shipping, which for the sculpt and actual printing I thought was a great price, so I proceeded to message them about ordering two custom bases.
As you can see they were very prompt about answering my questions and sending me a PayPal invoice
It took me a few days to get the example sketches commissioned from another artist, but by Oct 5th I had sent them the rough ideas for how I wanted the bases to look.
After that I did proceed to ask them about upgrades to the bases such as eyeblacks but decided against them at the time.
Come Nov 20th 2019 I saw them post again about taking on another custom sculpted/printed base. I had a bit of extra funds and thought I'd add to my existing order. At this time I had not received any updates about my previous bases, but wasn't worried as not much time had passed.
Paid the same day I inquired and sent along the 3rd example sketch I commissioned for them to work off of
On December 17th 2019 I was sent a picture of this first feline base rendered in the 3D sculpting program.
Come January 10th 2020 I had received no updates so I thought I would start inquiring about the status of the commission. I was still waiting to hear when the first sculpt I was shown would print as well as see the other two 3D rendered as well as an ETA on the printing time. I heard nothing and messaged again on January 16th and 21st. I did not receive a reply until January 22 2020 , which at that point the lack of communication was starting to bother me. At this time I did follow their twitter and saw them make very frequent posts ( every couple days or so)
This was the first to my knowledge about the 3D printers needing repairs. I honestly know nothing about 3D printers so did not think it was a huge deal. I just wanted to make sure the PayPal window would not close before I received everything ( 6 months is the timeframe for PayPal).
I received an update come February 11th 2020 that one of the printers was back to working order. I assumed this meant that my first 3D sculpt would be printed soon. I still had yet to see the other two as digital sculpts. That was the only update I received in february, the rest of my messages on the 19th of February and 2nd of March were ignored. At this point due to the lack of communication I did bring up opening a PayPal dispute as it had nearly been 6 months since my original PayPal transaction in September 2019. That claim window would close on March 26th.
Come March 7th 2020 I did receive screenshots of the other bases being sculpted in the 3D program
That was all I had heard though. I inquired for an ETA on the printing come March 16th and reminded them that my first PayPal window closes soon on March 20th. To the last message I did not receive a response until March 23rd, only days before my first PayPal dispute window would close. At this point I did proceed to Paypal and opened the dispute, I did not notify FurFancy of it which is why I think they started messaging me more. Though they only would communicate with me on twitter, they would never message through PayPal .
At this point I have only received the 3D sculpted screenshots, no ETA of when they should print or even ship out. I was more than willing to take a partial refund of the 3D sculpted files, but I would not close the PayPal dispute until they had been provided to me as I did not trust FurFancy to take my money and give me nothing in the end. With the dispute FurFancy did bring her family issues into play, I assume to try and guilt me into closing the PayPal dispute. Personally this left a bad taste in my mouth.
FurFancy then proceeds to name drop another fursuit builder whom they are also sculpting bases for that is apparently ahead of my in her queue. At this point in time I had never had any ETAS given, seen a queue or even a TOS. The only form of contact I have for FurFancy is their twitter, though apparently they dont use it that often ( yet I see them post periodically selling misc parts and showing off suit wips)
At this point I honestly feel like I am just running around in circles with FurFancy. I ended up finding their TOS on my own, which as a client, even if not for normal suit work, I feel should have been sent to me. If twitter isn't an ideal way to communicate give me an email or telegram I can contact instead. For the last few messages I did have a friend help type up the response to outline why I am keeping the dispute on PayPal open and reinterate that I am willing to pay for the 3D rendered files.
So that is my last interaction with FurFancy on twitter. I submitted all this information to PayPal and they ended up siding in my favour as FurFancy never responded to the dispute by the looks of it.
In the end I did receive a full refund thanks to PayPal, but the entire transaction was a learning experience. I assumed that because of FurFancy's status as a larger builder commissioning would be professional and easy. I didn't loose anything but my time luckily
TL:DR
Commissioned FurFancy for 3 3D sculpted and 3D printed head bases, ended up not receiving them and opened a PayPal dispute to receive a full refund.
