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https://artists-beware.livejournal.com/919173.html WHO: DogBarf/TommyFoof WHERE: http://www.furaffinity.net/user/dogbarf/ http://www.furaffinity.net/user/tommyfoof/ WHAT: I posted an auction for a premade ferret fursuit head on furbuy. DogBarf won the auction on 3/3/15. He commissioned a tail and footpaws from me to go with the character and be sent to him with the head. The total was $510. $360 (head) + $70 (tail) + $80 (feet) and so far he has only paid $320 plus shipping. He still owes $190. WHEN: The auction was won on 3/3/15, the additional parts were commissioned on 4/19, and I sent it out on 6/25. PROOF: Entire email correspondence: http://imgur.com/a/h1hc7 Paypal screenshots: http://imgur.com/a/mfulp EXPLAIN: Things were going well and I was having a good time making parts to go with the premade ferret I had sold on furbuy. DogBarf paid off a good portion of it and wanted it in time for a convention. I had finished the parts, so I foolishly sent the suit to him before it had been paid off. Communication since then has been spotty. I haven't seen another dollar since I sent it to him. He has attended a couple conventions in the meantime, wearing the suit he still owes money on. Looking back on the emails there were warning signs, but I was new to commission work and very naive. I love the character he created for the suit, and I still think it is a pretty cute suit even though I have improved in the time since I made it. I would love to get this resolved since DogBarf seemed like an overall good person while I was working on their commission. UPDATE: He is in contact with me again and plans on paying what he owes. I will update again with caps once I get the payment(s).

https://artists-beware.livejournal.com/908926.html WHERE: http://www.furaffinity.net/user/bakasnowbunny/ and https://mobile.twitter.com/BakaSnowBunny WHAT: Partial fursuit commission, later refunded. WHEN: February 22nd; payment was held until March 14th. http://www.ezimba.com/work/160525C/ezimba13736210837000.jpg Refund issued on May 20th. http://www.ezimba.com/work/160525C/ezimba13736230758000.jpg PROOF: PayPal transactions are above. Unfortunately my Gmail isn't letting me retrieve the emails sent from February to March. I updated them weekly as I was working on other commissions for clients whose payments were received before hers. I'll explain what went down in those emails below. Initial reference sheet given: http://www.ezimba.com/work/160531C/ezimba12682757348300.jpg Colors change from pink to purple (were pink on the reference sheet, later change to purple when the design changes) http://www.ezimba.com/work/160531C/ezimba12682780450500.png http://www.ezimba.com/work/160531C/ezimba12682799660500.png She asks about the color again 2 days after ordering the fur, which she had approved then. The new reference comes up a few days after this but I can't seem to find that e-mail. http://www.ezimba.com/work/160531C/ezimba12682770468700.png Having the nose moved: http://www.ezimba.com/work/160531C/ezimba12682757572500.png http://www.ezimba.com/work/160531C/ezimba12682773362000.png http://www.ezimba.com/work/160531C/ezimba12682799789500.png http://www.ezimba.com/work/160531C/ezimba12682743573300.png (in reference to where the nose was first) Her asking about the dots above the eyes when I mention the ones UNDER the eyes (so maybe there's another dot not on the reference sheet?): http://www.ezimba.com/work/160531C/ezimba12682743277600.png http://www.ezimba.com/work/160531C/ezimba12682713249500.png http://www.ezimba.com/work/160531C/ezimba12682759983300.png Me refunding her, starting with the tail issues: http://www.ezimba.com/work/160525C/ezimba13736274181200.jpg http://www.ezimba.com/work/160525C/ezimba13736210648100.jpg http://www.ezimba.com/work/160525C/ezimba13736214488700.jpg http://www.ezimba.com/work/160525C/ezimba13736215937600.jpg http://www.ezimba.com/work/160525C/ezimba13736241789200.jpg http://www.ezimba.com/work/160525C/ezimba13736254110500.jpg http://www.ezimba.com/work/160525C/ezimba13736269066900.jpg http://www.ezimba.com/work/160525C/ezimba13736260942300.jpg http://www.ezimba.com/work/160525C/ezimba13736269846400.jpg http://www.ezimba.com/work/160525C/ezimba13736220547700.jpg http://www.ezimba.com/work/160525C/ezimba13736285150000.jpg http://www.ezimba.com/work/160525C/ezimba13736288180900.jpg http://www.ezimba.com/work/160525C/ezimba13736249328300.jpg http://www.ezimba.com/work/160525C/ezimba13736264931200.jpg http://www.ezimba.com/work/160525C/ezimba13736286129200.jpg Twitter posts: http://www.ezimba.com/work/160525C/ezimba13736274107100.jpg http://www.ezimba.com/work/160525C/ezimba13736299628000.jpg http://www.ezimba.com/work/160525C/ezimba13736297296300.jpg Her boyfriend sent me notes on FA, again blaming me for her depression: http://www.ezimba.com/work/160525C/ezimba13736275769200.jpg FurAffinity journal about me: http://www.ezimba.com/work/160525C/ezimba13736275402700.jpg EXPLAIN: In late March I started working on my clients fursuit. I should have refunded them then, because despite saying that she was patient she would ask for changes (the nose, for instance, was moved 4 times), questioned how I did things compared to others (not as a compliment, as if I was doing it wrong) and she gave me odd measurements (I have it recorded that her hip to heel measurement is 44" and the head size changed three times). I was sent two different reference sheets, which changed in late March again. I was incredibly patient until we got to the tail, in which the furs she picked out herself were apparently not long enough, and she questioned how I made it. At this point I put my foot down and decided to refund her. She threw a fit at work, blamed me for her depression, sent her boyfriend after me, posted about me on Twitter and then later made a journal after the supplies arrived. She would not give me her PayPal address or shipping address so I had to find them through PayPal myself; she switched off receiving payments while I looked too (as there was a period of time where she wouldn't answer my emails). She was taking PWYW commissions during this time so that's how I know she switched it off on me. I sent her everything I had involving the commission: fabric, the base, feet, tail, claws, patterns, etc. I was more than halfway done with the commission when it was refunded which is why this situation is difficult. A week after canceling her father decided to contact me on behalf of the commission. He sends me very threatening e-mails and demands a larger refund than what I had given her. He even gives me his phone number and asks me to call him (which I don't do; the phone number was sent in a side e-mail that I did not include because it solely contained the number alone). http://www.ezimba.com/work/160531C/ezimba12682752279400.png http://www.ezimba.com/work/160531C/ezimba12682791641300.png http://www.ezimba.com/work/160531C/ezimba12682783556000.png http://www.ezimba.com/work/160531C/ezimba12682771676200.png http://www.ezimba.com/work/160531C/ezimba12682776155700.png He also forwards me the first set of measurements I was sent which I have left some notes on. http://www.ezimba.com/work/160531C/ezimba12682757783500.png There is an error somewhere where I mention her shoe size is US women's 8 instead of 10 1/2. I have it marked that I got her 10 1/2 shoes. http://www.ezimba.com/work/160531C/ezimba12682740583600.jpg http://www.ezimba.com/work/160531C/ezimba12682788472100.png (The purchase through eBay) Do not work with this individual. It's unfortunately one of those situations where you just can't please someone, no matter how hard you try. EDIT June 1st 4:30PM: More tweets about me. http://www.ezimba.com/work/160602C/ezimba12682785868100.png http://www.ezimba.com/work/160602C/ezimba12682749512500.png http://www.ezimba.com/work/160602C/ezimba12682723872100.png EDIT June 4th 6:45PM: Found this in my spam as I was looking for an e-mail from another artist that accidentally went there. My parents are fully aware of the matter and will not be contacting him as they helped me with the number crunching with the refund and relaying of e-mails with him. http://www.ezimba.com/work/160605C/ezimba12682792641600.png EDIT June 9th 7:00PM: Came home to see that the client (or her father) issued a chargeback on my account. http://www.ezimba.com/work/160610C/ezimba12682772759100.png EDIT July 27: A second chargeback has been issued by the father. http://www.ezimba.com/work/160728C/ezimba19677183466200.png

https://artists-beware.livejournal.com/903826.html WHO: PossiblySatan (DA), ActuallyCrowley (IG), HabaneroPup (AC website). WHERE: http://possiblysatan.deviantart.com/ , https://www.instagram.com/actuallycrowley/ , https://www.anthrocon.org/user/70644/habaneropup ; Transaction took place on Facebook. WHAT: Trade; pre-designed fursuit partial for some DVC supplies. WHEN: January 13th, 2016 to now. PROOF: Agreement cap, rest will be below: http://www.ezimba.com/work/160430C/ezimba12682725615300.png EXPLAIN: Transaction began January 13th, see cap above. The post where we made our initial agreement is unfortunately not available any longer, but I think the screenshot explains it. We then discuss them purchasing me extra items from DVC, in which I make a basket and ask if it's okay to which they agree. http://www.ezimba.com/work/160430C/ezimba12682735037900.png At this point we exchange shipping addresses. http://www.ezimba.com/work/160430C/ezimba12682737813000.png I send out my half and give them a tracking number, they don't look at my messages for a few days so I give them a poke. http://www.ezimba.com/work/160430C/ezimba12682780400500.png They apologize for the lack of replies and tell me why they haven't shipped their half yet. http://www.ezimba.com/work/160430C/ezimba12682780328800.png They end up shipping out their first half of the trade that same day, giving me proof of the transaction. http://www.ezimba.com/work/160430C/ezimba12682720564800.png Their half arrives in the mail. http://www.ezimba.com/work/160430C/ezimba12682742967600.png Like they had predicted, it got damaged and one of the horns fell off. I don't know much about apoxy so I end up selling it to someone else through FA (post was removed after sale went through, sorry). Couple days go by, I ask them about the supplies. They reply that they're in a tight spot financially. They didn't reply to my messages (or look at them, Messenger will let you know if someone does) so I make a pre-mature threat about writing them up on here. http://www.ezimba.com/work/160430C/ezimba12682712344900.png They get upset and tell me that they're having a hard time with their job and such, then get mad at me for selling the skull head after offering to send me back the partial I traded to them. http://www.ezimba.com/work/160430C/ezimba12682799866700.png http://www.ezimba.com/work/160430C/ezimba12682710160900.png http://www.ezimba.com/work/160430C/ezimba12682764952200.png At this point I'm tired and I just want my second trade half so I say this. http://www.ezimba.com/work/160430C/ezimba12682719969000.png They send me some videos of the suit (unrelated) and we agree that they will end up buying me the rest of the supplies. http://www.ezimba.com/work/160430C/ezimba12682778083300.png http://www.ezimba.com/work/160430C/ezimba12682712646600.png Over a month goes by with no word from them. I ask about the parts again, they're still not ordered. I suggest selling the suit to get more funds and they agree. http://www.ezimba.com/work/160430C/ezimba12682745650400.png The suit is re-sold at this point (again, post was probably taken down since it was sold). A week or so later I poke them, they let me know that they've worked out a payment plan with the new owner. We're now into April. http://www.ezimba.com/work/160430C/ezimba12682775133200.png April 23rd I ask again. Still not ordered, car problems. http://www.ezimba.com/work/160430C/ezimba12682711462400.png Today (April 29th) they order a tongue and the jawset. http://www.ezimba.com/work/160501C/ezimba12682743587100.png They let me know they're ordering it all in parts and not in one order like we originally agreed to. Note that they said "everything will be ordered" in the April 24th message, then say that they corrected themself without telling me. http://www.ezimba.com/work/160430C/ezimba12682714629000.png They tell me how long they think it will take to order the parts, then let me know it's "whatever". http://www.ezimba.com/work/160430C/ezimba12682763995900.png http://www.ezimba.com/work/160430C/ezimba12682780857900.png At this point I just hope I'll get my stuff at some point. It's being dragged out for too long, multiple financial excuses, "whatever".

https://artists-beware.livejournal.com/902185.html WHO: Commissioner https://twitter.com/ShadowTheFox2 / http://www.twitter.com/ADshadowfox “Shadow” WHERE: Google Docs form & Messages exchanged via email & twitter DMs WHAT: Digital ¾ soft shaded badge, single sided printed, laminated & shipped 1st class usps, plus a rush fee to be bumped to the front of my queue WHEN: November 2015 PROOF: Story and Screen caps provided in chronological order after the break. It is a unique case of eCheck failure via paypal even though the invoice was clearly marked in paypal as Paid... Yet it wasn't when I cross referenced it with my active balance. 11/4/2015 - Shadow submitted a commission via my google docs form here http://fox.ci/z8HybCy https://www.dropbox.com/s/onevhf1lbbeqqpf/1.png?dl=0 - I Emailed him back his forms details https://www.dropbox.com/s/9m3nbli32xrhe9f/2.png?dl=0 - I sent an initial invoice https://www.dropbox.com/s/owut0bpvhbsy1x1/3.png?dl=0 - He asks on twitter DMs to put his as priority https://www.dropbox.com/s/01o5z0zccdr9a8g/4.png?dl=0 So I up the cost in the invoice to include my rush fee https://www.dropbox.com/s/utlz4h30csfr6f0/5.png?dl=0 - And he says he paid it, and I inform him I got an echeck https://www.dropbox.com/s/oj7nxc0cs53d1jr/6.png?dl=0 *This is the First Red flag I should have listened to when he says “Most payments go through but they get canceled later on” - E check email from paypal https://www.dropbox.com/s/3oq1ui70ps9jjbz/7.png?dl=0 11/6/2015 - I received a notice in payment delay via paypal via the echeck https://www.dropbox.com/s/n7yrrghzy0lw7ga/8.png?dl=0 - I inform him of this notice in DMs https://www.dropbox.com/s/0bhh3emigw4a53s/9.png?dl=0 About here is where in the middle of screen capping the conversations in twitter DMs today (3/25/2016) and writing up this beware he suddenly removed his name and profile image once I inform him today on 3/25 that I will be writing this beware. He is now a black circle as a profile image with only “.” As a name. Removing the Shadow @RMFC name he once had. 11/16/2015 – 11/18/2015 - I ask him to tell me what the payment reflects as on his end as I never received a payment canceled or confirmed from paypal. He tells me via twitter it showed as paid on his side so I began the work. https://www.dropbox.com/s/u3u5a0b5016ml5k/10.png?dl=0 - I checked the invoice link and trusted the paypal invoice stating it was paid when it was in fact not. ** https://www.dropbox.com/s/su3mzv1mif2xnhk/Invoice shown as paid.png?dl=0 **This is an issue and I explain later why* - I show him many wips via DMs and I completed the work and shipped it to him https://www.dropbox.com/s/ni90k2hze8g0osg/11.png?dl=0 - He confirms that the invoice shows as Paid on paypal but when he speaks to his bank they had actually canceled the payment due to no funds. We both agree we are both at fault on this issue https://www.dropbox.com/s/g7que2i1p1pq2h6/12.png?dl=0 However he does promise me he is no con man and will sort funds out soon. - This is next confirmed later by me physically checking my "Activity with Balance" in paypals detailed transaction log: I had actually never received funds. And Paypal never emailed me a second time stating it was ultimately never sent by his bank after the 1st email of “Delay in eCheck payment” on 11/6 https://www.dropbox.com/s/751a981pkbcjl43/Transaction not actually paid for.png?dl=0 I Should have verified this from the start when he said it was paid for but I trusted the invoice even though it was incorrect. From now on I have always confirmed payment was received by checking the detailed log with the active balance for reassurance. 11/25/2015 The customer received the badge. He also tells me he is trying to sell things on ebay https://www.dropbox.com/s/gddbc9ku58o0mv1/13.png?dl=0 11/30/2015 Now his “sister” DMs me randomly telling me a sob story about how Shadow feels so bad but is trying to get funds together. I acknowledge her and tell the customer not to be stressed. He tells me he is having a rough time and I do empathize https://www.dropbox.com/s/8e4avq8p4df9b8k/14.png?dl=0 12/6/2015 He used my art that he didn’t pay for and filled out a Fursuit form to a maker: https://www.dropbox.com/s/orxjlq29ge0asmm/12 6 Suit quote.png?dl=0 12/7/2015 He is still using the unpaid image as a profile image. I remind him not to until he has paid for it. Also commenting on peoples posts how he would pay $100 for things but when confronted says “It was a joke” https://www.dropbox.com/s/pice1tnq7yhrck9/15.png?dl=0 And https://www.dropbox.com/s/lg0dl9uo4i2lfmi/6MWZGRu_.jpg?dl=0 12/12-12/18/2015 On the 12th I ask for an update and he says he wants to mail the badge back. I explain that will not work. I do not hear back from him until the 14th when I confront him for using the art again as an icon after I told him a week ago not to. Says he will have the funds by that coming Tuesday. That day comes and goes and I don’t hear anything. This is when I warn him I will file an Artists Beware https://www.dropbox.com/s/d3u72vfp7g48s8q/16.png?dl=0 1/31/2016 I ask for updates in DMs and I am emailed back, more false promises and stories. He has a signature that he is actually in Job Corps https://www.dropbox.com/s/fbtdq2ha7glsx7y/17.png?dl=0 Further proving he has some kind of job er go income. 2/6 He says he will file his W-2 and pay me. I do not reply to him. See previous screen shot. 3/25 I catch him using the art, again (this time I took a screen shot before confronting him via DMs) He tells me his foster mom demanded all his return. I give him one last ultimatum May 1st to pay me or have an Artists Beware written up. I then see all the things I then list below ranging from 3/1-3/21 from him using the art over and over again and change my mind to submit the beware on Monday. The very last thing he says is to “Just put it up.” https://www.dropbox.com/s/n7jtwfzupuoztje/18.png?dl=0 Browsing through his timeline and notice he is using the art again and again that is still unpaid for: 3/1 Role playing again using the art I told him months ago to cease using it: https://www.dropbox.com/s/8jxbawfbav95l6q/23.png?dl=0 3/21 Using the art again https://www.dropbox.com/s/9ewreoinsshpfg4/21.png?dl=0 3/21 Also using the art attempting to get more art https://www.dropbox.com/s/age5ozi129cx6la/19.png?dl=0 Still continues to use the art in other places online besides twitter as well https://www.dropbox.com/s/pmgdoes5lv3hx7k/Steam screenshot.png?dl=0 Im done with the excuses. I will see to it that this was a unique case due to the fact that the paypal invoice was marked as paid even when it clearly, once I checked my account with balance history, was not. I have NEVER had an issue with Paypal invoices being marked as paid before and this case was very unusual. I even contacted Paypal them seves over the phone to express my concern over this issue being very unclear as a seller. From the start I felt very rushed by the customer, played and now used. I do not recommend anyone ever working with him again. He has had 5 months and still continues to use the unpaid for art that I completed. EXPLAIN: Tl;Dr: I’ve been strung along since November 2015 for a rushed badge that when we both thought it was paid, I come to find out it was not. Customer confirms it was paid and then says, after speaking with his bank, that it was not. I confirm this only after viewing the details transaction log in my paypal, and contacting paypal over the phone myself, to reveal and confirm that the invoice stating it was paid, come to find out it was actually not. Was given excuse after excuse and the client still continued to use the unpaid art, even going as far as using it as a reference to try and get free art from other artists. I’ve let this slide long enough. He hasn’t paid me and I don’t foresee him ever paying me. I held off on writing an AB for this long as the $41.25 for the badge was clearly not worth this headache plus the time dealing with him over and over again trying to be paid for work I already did and now having to write out this beware. It is a unique case in the fact that the Invoice clearly states it was PAID, but proper precautions were not taken by checking my detailed log to verify this. Since then, I have never accecpted echecks due to paypals faulty system in marking invoices as paid even after banks decline a transaction. Do not waste your time with this individuals business proposals. I will update this AB entry should he ever decide to pay me for my time.

https://artists-beware.livejournal.com/898979.html WHO: kgosiarts / reverseinversefursuits WHERE: Kgosiarts @ FA (old account) Reverseinverse Fursuits @ FA (current account) Facebook page WHAT: Fursuit partial (faun legs) WHEN: Feb. 15 2015 to Nov. 3 2015 PROOF: Initial contact Agreement on details and payment Payment sent DTD is sent and arrives Issue with fur order Asking for an update Flood happens Contact stops Sent messages over FA (read, not replied) Contact on Facebook: One, two, three, four EXPLAIN: A long, long time ago… Back in Febuary of 2015, I was browsing through the forums of a boffer game I used to play in and came across a post made by Kgosi offering faun legs along with a special offer. I sent them an email expressing interest in the faun legs/special sale and had a couple questions about fursuit stuff because I had zero experience with fursuit stuff. Kgosi responded quickly, answered all my questions, and we agreed on a bi-color set of faun legs with resin hooves. Due to a small medical issue, Kgosi agreed to build the feet/hooves around a pair of boots I had and would install a hidden zipper in the back so I could easily take them on and off. I paid right away and sent out the DTD a couple days later. Kgosi lives about two to three hours from me, so the DTD arrived in no time at all. Progress on the legs apparently began only to hit a snag when the fur Kgosi bought over Etsy specifically for my faun legs was "destroyed in the mail." Kgosi was refunded, and progress resumed when they got new fur from somewhere else. I heard absolutely nothing from them until July of 2015 when I contacted them asking for an update. Kgosi responded, claiming a flood in their work area damaged the legs; however, the boots and DTD were in a tote at the time and thus survived, and they were already "half way done" the replacement set of legs which would be sent in about two weeks. Two weeks later, nothing. I sent Kgosi another email in August and received no reply. Eventually I made an account on FA and sent them a note that was read but never replied to. I sent another note later and once again, it was read and ignored. So I contacted them on Facebook and they finally replied, stating the legs had been sent in June. I showed them a screenshot of their email from July about the flood, and Kgosi replied saying they no longer had the emails so I forwarded the entire email thread. (Which is the blank email in the "Contact stops" screencap.) After some back and forth, they said they contacted their local post office and was told the package had been sent and was past reimbursement. So I asked for the tracking number and called my post office, and the helpful gentleman on the phone said the tracking number didn't exist. Remember how I said Kgosi lived about two to three hours away? I figured there was no way in hell a huge box going to a place a couple hours away would just vanish, and so I called the post office by Kgosi's known residence and was told the tracking number didn't work because it had "too many numbers." I sent Kgosi a final message on Facebook with this information and requested another tracking number, along with any evidence that these legs I bought actually once existed. The message was read and never responded to. During all the waiting, the fur mishap, the "flood", Kgosi was actively posting finished projects on their FA account. (Which lead me to believe I was being strung along the entire time because they post pictures of every piece of work they finish.) They originally had a Trello page with a list of their commissions and commission statuses, but it's been long since deleted. I do remember the list being pretty long, though. According to some messages left on their old FA account and their Facebook page, I'm not the only one who was waiting forever for work from them. I doubt I was the only one who paid to be scammed, either. I did try to contact Paypal like people suggested to do in my advice post, but I couldn't get through to an actual person and it was too late to get my money back at the time. More so now. I know this is all partially my fault as I let so much time pass between messages, updates, etc. and got snippy towards the end. I didn't ask for any WIP shots either. I had no idea how to handle a fursuit commission, but now I know better. Unfortunately, this experience has left me incredibly wary of fursuit makers.

https://artists-beware.livejournal.com/881042.html Time: 2015-11-12 22:31 Subject: FA: Keryu / FA: waterdogwharf Text: Who: Keryu on FA Where: http://www.furaffinity.net/user/keryu/ http://www.furaffinity.net/user/waterdogwharf/ What:Commission for fursuit head foam base. When:Initial contact with builder in 6/2014 via email (user has allegedly disabled FA notes) Click links for screen caps: 51% Initial paypal payment 6/21/2014 materials shipped to builder 7/21/2014, receipt confirmed by builder 8/6/2014 balance requested by builder on 8/26/2014, alluding to late fees balance paid in full 8/27/2014 Status requested 11/18/2014 - no response from builder Builder posts card on trello, no updates since 11/27/2014 Status requested 6/3/2015 - no response from builder Status requested 8/26/2015 - no response from builder Status requested 9/17/2015 - no response from builder Status requested 10/24/2015 - no response from builder Builder continues to be unresponsive to emails sent to both email addresses published on FA. Builder opened for new commissions 3 weeks ago and is running banner ads on FA for new commissions. Last email received from builder regarding commission was 10/11/2014. I still want the completed commission but the builder will not respond to any emails. Contacting paypal to dispute transaction and obviously posting here to warn any others who may be considering getting anything from this builder. Screen captures of trello status card and FA journals showing opening for new commissions: http://www.bearpawsystemseng.com/pics/bull_head/trello.jpg http://www.bearpawsystemseng.com/pics/bull_head/keryuopen.jpg http://www.bearpawsystemseng.com/pics/bull_head/wateropen.jpg Update: As of 11/13/2015 the builder contacted me and we are making arrangements for a refund and to have the materials I sent returned to me. As of 11/18/2015 the builder has sent the full amount of the commission back to my paypal account. On 11/23/2015 the materials I sent out were returned and the paypal money has posted to my account. I am disappointed the builder did not complete the work, but after waiting more than a year for less than 8 hours of work I had waited long enough. Thanks to the help of this forum I got the issue resolved. If you plan on commissioning this builder in the future I suggest you write up an airtight scope of work with a mutually agreed upon delivery schedule before you send any money.

https://artists-beware.livejournal.com/878066.html WHO: Scotty Stripes WHERE: This occured over email, address can be provided if necessary (rules say not to?) However FA accounts are: http://www.furaffinity.net/user/scottystripes (old account: http://www.furaffinity.net/user/staar ) WHAT: Fursuit Concept art through www.NeonSlushie.com WHEN: Commission order was placed October 11th, paid for the 13th, and completed the 25th. Initial contact was all fairly pleasant, but as soon as the commission was completed, things went sour fast. Customer filed for a chargeback even after I made the requested changes to the artwork. PROOF: I have included every email that has been exchanged between us. First Contact/Commission Form: http://i.imgur.com/e9uCjeC.png A few back & forth emails, all pleasant: http://i.imgur.com/qjnEzyh.png Commission Completed: http://i.imgur.com/taCvBtB.png Finished Image: http://i.imgur.com/CN0L6jF.png *Things go Sour... http://i.imgur.com/TeKRT5V.png I fix the mistake: http://i.imgur.com/5kFk0L2.png Customer Files Chargeback: http://i.imgur.com/NiWssCa.png EXPLAIN: Everything is pretty self-explanatory through the screenshots, but for those of you who do not feel like reading it all: Customer, Scotty Stripes, commissions me for a basic reference of their Zebra character. I charge them $80 ($50 base price, +$25 design fee, +$5 extra complexity fee) - they pay several days later, and the commission is completed on schedule. Scotty is very unhappy with the outcome (mainly the stripes) and lets me know that. I say it's not a problem and I'm happy to work with them until they are satisfied with the art. Scotty becomes very hostile and voices that they feel they were scammed. I again tell them I can make the changes so they are happy with it. I go ahead and fix all the stripes to their specifications, only to find that they filed for a chargeback. I have tried multiple times to contact them and request they cancel the chargeback but they have not answered me. I feel very wronged here. I am going to be out $80 and many many many hours of work. I realize that I am not perfect in this situation, they did request more realistic striping than what I initially gave them. However, my job is to make designs that can transfer easily into fursuits and realistic zebra stripes are not something that works well for this. I was more than happy to fix my mistakes, but I feel the treatment I was given in this situation is extremely unfair. What can I do now? What can I say to paypal to get protection, before that chargeback clears? Last time I had a customer file a chargeback, I lost because my products are digital only and not physical items. Is there anything I can do? I really need advice. And I really did feel I needed to warn others of Scotty Stripes and their behavior, so other artists and fursuit makers can avoid having this happen to them. UPDATE: The chargeback did not go through! "The case [customer name] opened regarding a payment to you has automatically closed because it was not escalated before November 16, 2015. Any funds associated with this payment that may have been on hold is now available." So the money has been returned to me. Scotty Stripes has still never contacted me, apologized, or canceled the chargeback, so this beware is still plenty relevant. However I am super happy that my money was not taken from me!

https://artists-beware.livejournal.com/877086.html Edit 10/30/2015 I received my order as well as an apology from the maker, hoping the same happened with the other costumers too. They were awesome enough to pay for the shipping too. Hope their IRL issues get resolved. (/r/Furry from Reddit suggested I should come here, since this was a bigger issue than I was hoping it would be, here's the Original Post: https://www.reddit.com/r/furry/comments/3o5puh/looking_for_opinions_and_advice_commission_issues ) WHO: Miss Raptor WHERE: http://missraptor.deviantart.com/ WHAT/WHEN: I commissioned her for a mask over a year ago, finishing my last down payment August 28th 2014 ( making it a year and 3 months) PROOF: The agreement: (April 3rd, 2014) The Final Payment: (August 28th 2014) Journals/Excuses from the artist incoming.. 1 (August 27th 2014)- Telling customers, ironically, to communicate with her payments, but she might not be able to communicate back as fast. 2 (Oct 2014) Pushed back until December 3 (Nov 2014) An issue with the furnace 4 (Dec 2014) It's now December, email goes down 5 (Jan 2015) Sorry, got a puppy now 6 (Jan 2015) Sick Sister 7 (Feb 2015) Sick Artist 8 (March 2015) Too many projects 9 (May 2015) Projects Paused.. again 10 (Aug 2015) 4 Months behind EXPLAIN: I'm concerned about the where-abouts of my said "finished mask" from a 6+ weeks ago. I understand things happen, but she has started to out right ignore her clients that are sending her notes on DeviantArt (and I know she is reading them, dA marks notes as "read" once opened.) We've been very patient and understanding with her but this is starting to become unprofessional. It took her a year to finally post a WIP for us due to the complications in the journals above. I'd honestly rather her post another journal though than ignore me and other clients on DeviantArt. This is happening while she still is taking commissions and taking down payments from other people, while she has had clients waiting for their 100% payed for mask for 15+ months( a year and a half almost). I'm very disappointing with the service I received for my $730 bucks, especially since I payed everything on time and let her push my project back continuously so she can advertise/sell merchandise at Anthrocon, work on her own personal projects, or deal with her real life issues. Sorry for the rant, I'm just so burnt out from this mask commission.. I can not recommend this fursuit maker to anyone anymore unless she works out her communication issues with her clients, and can balance her real life problems with her "professional career that makes her a living" as she called it. There's not excuse for this.

https://artists-beware.livejournal.com/872392.html WHO: Apocalypse ReFurred, Thysyrael WHERE: Facebook Apocalypse ReFurred page and via messages WHAT: A pair of resin/ polymorph pastic clawed hand paws and feet paws with promise of quick turn around by April 4th. WHEN: March 18th 2015. – Commission placed. March 22nd – Fur I supplied arrived at maker’s address. March 24th – Commission paid for in full. April 3rd – Photo of hand paws WIP received, April 4th – Original deadline. April 16th – Photo received of feet paws in ductape wrap, ready for furring. ( Several different life problems occurred for the artist, such as pet passing, theft etc. throughout the months. I can try to give specific dates for these if required) 6th September – After no updates, I ask again for one or for a partial refund and what’s been made to be sent to me so I can complete myself or resell. 7th September – Refunded and items sent to me 11th September – Items recieved PROOF: ( Me in purple, her in green) Facebook messages part 1 Facebook messages part 2 Paypal receipt Message mentioning the polymorph plastic I missed Items themselves; Overall paw shape ( My ref for character, notice the paws are more lizard or simian shaped) Animal hair 1, 2, 3 Unglued edges Hand paws Claws They look like Fimo to me EXPLAIN: Back in March, I was preparing for a convention on April 4th when I found that my fursuit feet and paws where in very rough condition from general use. I asked about on the UK Furry Facebook groups for a maker or someone seller paws and a maker came forward. I looked at their stuff and while they weren’t high end makers, their paws looked fine and they offered to complete it within the admittedly tight deadline. I already had some fur left over from when I tried to make the fursuit and we agreed for a lower price ( £80) if I sent this fur over. A day before the deadline ( April 4th ) I received a phone photo of the hand paws. They looked a little rough, but I assumed it was just the camera quality. I later received a photo of ductape covered feet paws. They looks a little odd and I asked if the tape was pulling the toes apart, giving them a wider look. She assured me they were fine so I continued with the commission a little apprehensive. Then a myriad of personal and family problems for the maker reared up, from a pet passing away, to a parent being very ill and then robbery. There were also problems with the dye not adhering to the resin claws that I’d asked for. She said she would contact the maker and complain. Every so often, I’d ask for updates and get told that there was a problem and she couldn’t send photos. After the April 4th deadline, I’d hoped that the paws would be ready for Confuzzled in May. No such luck, I ended up going suitless which was kinda sad. 7 months later, I was promised an update within 2 weeks. No update came and I was fed up. I asked for a partial refund ( as some of the commission was complete) and for what was made to be sent to me. She agreed and the £5 refund along with the unattached claws and paws where sent to me. The paws arrived quickly but in very poor condition, which I’ll detail in sections; Feet Paws – They are way too wide and off model, looking more like duck feet. There is glue blobs, holes between the fur and the sole, but the worse thing is the smell. They stink badly of dog so much that it’s as if the animal has sat on the foam or fur. I reported this to the maker ( as some of my family suffer from allergies), she explained that the fur and foam was kept away from the animals and the only way they’d smell is if she’d passed it on from petting the animals. However, there is white and brown animal fur on the paws as well as general fluff. This hair cannot be from when I supplied the fur as we have no pets. Hand Paws – very roughly made, though they are incomplete, they too are smelly. They also fit ill. Claws– These are not polymorph plastic, but instead hand sculpted Fimo clay and have finger prints and dirt in the clay. I googled the plastic, which appears to be a shiney, usually white product similar to glue gun glue. In the end, I am very disappointed. I don’t think I can even sell these items without thorough repair and cleaning. She seems to be a young maker and as such, isn’t very professional yet. Edit: Update 2/10/2015 I contacted the maker a couple of days ago about the animal fur with pictures. I asked her again if the animal had been in contact with the paws and she said the fur ( which is clearly animal with colouring and tapering... plus, y know, the stink!) was faux fur from another suit she was making.

https://artists-beware.livejournal.com/870015.html EDIT: solved, I received a full refund. WHO: RaikaDeLaNoche / RawrCreations / AlmaAurora on FA, WHAT: A fursuit mask I didn't receive. WHEN: Contacted her and paid on march. Still waiting on a full refund. PROOF + EXPLAIN: [Note: The RawrCreations fursuit studio is handled by two people; Raika and someone else, but because this was entirely handled by Raika, I've decided not to include the other person.] RawrCreations opened for new projects in march, so I messaged them asking for a quote. [Proof] We agreed to the transaction, I sent $250 and I was supposed to send the rest of the payment next month. Their website (listed on the RawrCreations profile page) is now down, but when it was online, it showed some fursuit examples and a ToS that specified that, if paying in increments, they would send an invoice next month, and it was expected for the buyer to pay when it was due (April, in my case). [Proof] It's after I sent the first payment that communication completely stopped. April passed and I didn't get any updates or the invoice. I tried to be patient so I waited until May to contact them again, but my message was ignored. I messaged them again through on June asking for a reply, again, no answer. [Proof] On July 23 I was now tired of waiting and sent Raika a message on FA, asking for a refund. The message was read, but I got no reply, and her favourites kept being updated, showing that she was indeed ignoring me. (I also sent a message to the other fursuit studio maker, the messages are still unread.) She finally replied to me on July 30, the reason cited for the lack of updates was personal reasons/not wanting to talk, but assured me I'd get photo updates in about a week. I was excited about getting the item again and understood that life sometime gets in the way, so I told her it was completely okay and to take her time, only thing I asked for was updates. [Proof for both messages] Yet August was passing again without not even once being contacted by Raika, so I left a shout on her profile asking for a refund, completely fed up with waiting. [Proof] I was silently 'refunded' a week later. The thing is, because Raika sent this as Payment instead of Gift or Refund, I only received $236 from the $250 I originally paid her. I understand not all countries can send as Gift (mine can't), and it was past the wait period to send as Refund, but I would have expected her to cover the fees so I would have received a full refund. [Proof] I left a shout on her profile asking for the full amount on September 1st, which is still being ignored, even though her account shows activity. There are also other people on her shouts asking for refunds and updates, so I know I'm not the only one. [Proof] So, in short, I paid for a fursuit head, was ignored for six months (and still am), then not refunded in fully, even though I didn't receive anything.

https://artists-beware.livejournal.com/860264.html [Editor's note: Ellis Cain now goes by Ellis Umbra and the FB link has been adjusted accordingly.] WHO: Ellis Cain/Octoplanet WHERE: Furry Craigslist on Facebook. Post url in question: https://www.facebook.com/groups/701968973213985/permalink/838965656180982/?comment_tracking={"tn"%3A"O"} Archive: https://archive.is/fDZXY WHAT: Pair of premade foam base wings for $100 + $25 shipping. WHEN: For sale post went up on FC on the 8th of May, payment made on the same day. PROOF: Proof album, will be pulling links from here: http://imgur.com/a/sNKx2 EXPLAIN: A video of a pair of premade wings that were being sold was uploaded to FC on the 8th of may and as I am slowly piecing together a fursuit, I enquired. They were perfect for what I wanted so purchased them on the spot. After some friendly back and forth I was given their paypal (which is actually another users, I am told they are business partners) and their furaffinity so I could look at their other work as I was interested in seeing if they would finish the wings (although I chose to leave it as a foam base.) My first red flag was when they sent me this while I was out at dinner http://i.imgur.com/SJvoOhZ.png and I politely informed them of Paypal's ToS and resent the payment (still as goods and services). After a couple of inquiries with no response, on the 15th I was told they would be mailed the next day http://i.imgur.com/b50pxQ5.png And then on the second I inquired again http://i.imgur.com/DlVPTEw.png On the 9th I finally got another response http://i.imgur.com/VZ6i6Vd.png Then no contact at all http://i.imgur.com/mnBo6VH.png I filed a Paypal dispute on the 22nd http://i.imgur.com/sCDlk3E.png (Sill has not been responded to) Eventually I had to go through the admin of the Furry Craigslist group in order to get a response (On Saturday 4th) http://i.imgur.com/KIbdJrG.png <-response Ellis gave the admin. It's now the 12th (as of writing) and I still have not gotten either my wings or a refund. I honestly really wanted those wings but I've been left feeling scammed instead. I am very glad I went with the rules and didn't send as a gift! Update Monday 20th: Paypal sided in my favour last night after no response from Ellis, no contact from them via Facebook either. Update Tuesday 28th: The user Ellis claimed was their business partner got in contact with me today. However, apparently they have no idea they were ever partners in the first place and are barely on speaking terms. I have permission to show you the logs with them and the logs of their conversation with Ellis. http://i.imgur.com/4jVe9P6.png http://imgur.com/a/k0pmz

https://artists-beware.livejournal.com/856045.html WHO: Rubbertex Raccoon, Rubbertex Cooper WHERE: FurAffinity. He has a website as well but it doesn't seem to be operational. WHAT: Partial Fursuit. When I last heard from him back in January neither of us could find the initial Skype conversation hashing out specific details, but we both remember the price was $750 and that sending smaller payments was already, as such I had sent about $100 every couple of weeks when I was paid. There was also a $41 comic but that was resolved in April after waiting several years on that as well. Most of that follows the same story as the fursuit. WHEN: The original conversation I remember was held in October before Midwest Furfest 2012. The first payment/deposit was sent on October 31st, with the rest of the payments following when I could afford to make a payment, which was originally agreed upon that several smaller payments would be alright. I first started to become uneasy when I was told that he would have the fursuit done by Further Confusion '14 (roughly a year and change after he first agreed to take it) and getting a hold of him to ask if the fursuit would be done in time was becoming an issue. Due to flying to California, if I could take the fursuit home as a carry on bag rather than shipping it, I would have preferred that to save us both the shipping costs. PROOF: As mentioned before, neither of us can seem to find the chat log from when we first agreed to it. I've got logs from before October and after October, but none during that month and I'm not entirely sure why. I've got screenshots of afterwards, but this is the closest I've got to an agreement on the suit http://i.gyazo.com/9e0299d70cd46ceb647ac6d2c5230953.png For the comic: https://dl.dropbox.com/s/x69zsz5l26we5tw/9360d0db4dc965cb5386435c8d72d13e.png?dl=0 EXPLAIN: Rubbertex and I were chatting on Skype, and the conversation has drifted towards me being dissatisfied with my current suit. He mentioned that he built suits himself, and showed me some examples. If I recall correctly, he then offered to make me a partial for "the friend discount" of $750 which I agreed and we started talking about payment and specifics. The original date that I was told was that he would have it done by MWFF, which I thought that, while impressive, wouldn't happen, but he assured me he could have it done by then. By November 1st he apparently already had the head and feet foamed, and he already had black and white fur and just needed to order the brown. He said he would have it by the 16th but ended up getting sick for a few weeks and by the time MWFF rolled around I didn't have the suit. I wasn't too bothered since I had only paid him the deposit at that time, and didn't expect it to be done so soon anyways. Fast forward about a year, I hadn't been saying much and sending him payments when my income could afford the breathing room, which was about $100 every month or so. Due to not hearing anything about it being finished or near finished since the note linked above, I admittedly wasn't in too much of a hurry to get it paid off. I had been monitoring his journals and he had a Google Drive spreadsheet with progress on all his commissions set up. It hadn't been updated in a while, but it was listed as being "Currently going through final sewing up. Need approval on toony or follow me eyes for the suit head." for a while, so I got into contact with him, I believe through AIM, and told him about the eyes since I hadn't heard anything from him about it. For a while, I had been contacting him through Twitter DMs whenever I had sent a payment, then as it got closer to being paid off I started sending him emails to give him more details about things like shipping address and dates. The "last" payment was on November 13, 2013, just before Midwest Furfest again, but I had no plans of going so I didn't ask for any other updates. When I had concrete plans made for going to Further Confusion 2014, I started emailing him asking about if it would be completed on time. On December 5th I was told he would have it done in time. About a month of not hearing any sort of updates aside from occasional journals filled with bad news and I was trying to find out if it would be complete or not cause the day that I left for FC was fast approaching. https://dl.dropboxusercontent.com/s/k6c0renm70ka7ht/ac729cc3a9da620c09e416d6e9a21621.png?dl=0 https://dl.dropboxusercontent.com/s/66dcxtw4kind73n/9f6fa591d23922573a47d7eb10364c49.png?dl=0 https://dl.dropboxusercontent.com/s/3kwc46xnlm3uhng/e7c6365bf7c5c34b1e14cfdea865c097.png?dl=0 At FC when I ran into him, he had told me that the suit wasn't able to be finished because he ran out of black/white fur. I found that excuse highly unlikely, but I was there to have fun with friends so I just bit my tongue and let it go. Keep in mind that up to this point, I have still not seen a single photo of anything regarding my suit, so I was going off of the faith that the Google Doc that hadn't been updated in months was still current, along with him having several cases of getting sick, a car accident, his bank account being compromised a couple of times, and general stress and anxiety making him unable to work. I had tried to remain patient and understanding about all of this, but my sympathy was running low when it seemed to be one excuse after another about general lack of communication or why work wasn't being done. After the con I had sent several emails, and only got a response to two in the next 4 months. For a period of time, he had his FA page disabled, which had me more than a little worried, so I continued to try and contact him via email. https://dl.dropboxusercontent.com/s/5ul8xkiwxsc0fdv/fefcbd7984badc5348ea4abc9a0bc441.png It turned out that he had the FA note system on the wrong tab or something? I find that hard to believe since it would still notify you of new notes until they were read, but again, I bit my tongue and didn't raise a fuss. Another 6 months pass, no response to several emails/notes/FA Shouts/Comments/etc any form of contact I could think of that was more than commenting on a random journal which didn't seem to have much luck most of the time anyway. He posted another life update journal and I thought there was a general tone of him taking on new commissions, so I spoke up and said something, cause at this point I still hadn't received any recent updates and was also still waiting on the comic commission which he had posted several times before that it was completed and just needed to be emailed out. That prompted this conversation. https://dl.dropboxusercontent.com/s/ub40cqmdhwut6m6/08f62da4d8990a3205ad3403683e9cea.png?dl=0 I had been in contact with him for the last year and a half, and he claimed he was trying to use an entirely different email than the one I had been using the entire time prior to this conversation. Again, I found that extremely hard to believe, but bit my tongue. He also told me again, that he would have them done by FC 2015 which was about 2 months away. A couple weeks later, he started to take stream commissions, while he still had his entire backlog from May of 2012 to work through that from what I had gathered from contacting a couple of other people in that same backlog, they were in the same boat. A couple of people commented on the streaming journals asking about their work that was in the backlog, but he ignored the comments and deleted the journals. A couple weeks after that comment, I decided that I was done waiting and to give him a final chance. https://dl.dropbox.com/s/a2x2j48n3umupjs/13e9f9f9e0d3c9f372e107bea70c5257.png?dl=0 I had sent several emails to him asking for updates in the time between that one and FC asking for some sort of update. Around early December/January he started to use Twitter again after being on hiatus from there for a while. The couple weeks prior to FC he mentioned working on a "puppy" and a "beagle" and one of my friends who was in a stream of his told me that he saw Rubbertex working on my suit. When I tried to reply to his tweets asking if the suit in question was mine, I never got a reply, nor to the email asking if he even saw those tweets. FC comes around, and I still haven't heard anything. I ran into him several times due to us having several of the same social circles, but he was actively avoiding me, and since I didn't want to make a scene I didn't confront him about it. I sent him a few Twitter messages, since I saw him actively posting on there and responding to people, so I figured that would get a response, but they went ignored. After I got home, I waited a few days for a response to any of the messages I had sent him. Afterwards I decided to give him one last final chance, and sent this email. https://dl.dropbox.com/s/rw2l8xf8sx836a7/Email.png?dl=0 Shortly after sending it, I went to Paypal Support to ask how I would go about getting a refund on something I had paid for that was well beyond their usual Buyer Protection date. I was informed that if I wanted a refund for this all, assuming that he wouldn't cooperate, that I would need to go through the Internet Crime Complaint Center (IC3) which is a branch of the FBI and the National White Collar Crime Center (NW3C). I informed Rubbertex of what I was told to do via Twitter DMs, and that finally prompted the response from the email. I haven't heard a response from in to any emails I've sent since that last one 4 months ago. The only contact I've gotten out of him was when I went into one of his streams and he showed me the comic that he was finally working on, and posted in April '15. Other than that, I haven't heard a word from him about any sort of progress on my suit, but he's still active on FA. I know that stress, anxiety, and depression can all suck big time, but it has been two and a half years since he agreed to do a partial fursuit, and it took me threatening legal action to even get photos from him that he had something started on it. I'm not entirely thrilled that I'll only get a %50 refund considering that his main excuse for it not being done on time has been that he's ran out of materials, so I don't really buy that he's spent all $300 of that on materials for my suit. At the same time, I'm doubting that the suit will be completed in the foreseeable future. UPDATE: Sent an email on July 4th saying I was done waiting. Recieved a response on the following Monday that he would refund, but he's also got other refunds to do first. Also in posting a link to this, word reached other people in his queue, and from the ones who responded, they all said they're in pretty much the same boat. Waiting several years, months of no contact, excuse after excuse, etc. A few are heavily contemplating legal action. UPDATE 2: Still waiting on a refund, I was told on September 3rd that I was next in his refund queue, and upon sending an email a month later about the refund, because I had been going on the assumption that I was only getting half, was told that I would be getting a full refund. There were other things mentioned, but that starts to get off topic of the refund.

https://artists-beware.livejournal.com/851017.html This is something very difficult for me to do, but it needs to be done. This happened over the span of a couple years, so much is undocumented up until issues arose as I did not think it would be a problem. However, I feel there is more than enough after the fact. After much advice, I’ve decided to come forward and make a post here about this, mostly to warn people. I took my time writing this as I know there is no action I can take at this point and am very busy. WHO: Ritz_Bitz / Frostcat-Studio (and FA) / Ritz_Tweeting WHERE: Online, texts, emails, twitter, and at Further Confusion 2015 WHAT: One full fursuit (~$950) WHEN: Discussions starting in 2012, first purchase of materials March 4th, 2013, payment from a sponsor on November 25th, 2014, agreement of $200 of payment finalized with attendance at Further Confusion where the suit was delivered, and serious troubles starting shortly after. PROOF: Many images linked throughout explanation. EXPLAIN: This originally started as one of my best friends offering to build me a fursuit for a “friend” price. I had worn one of her suits once and got hooked on the fun it was. Over the years the details swapped around and much was discussed in person when I had lived nearby. Nothing was really set in stone for a long time and it was purely talk. March 4th, 2013 I purchased an order of fur and fleece for the project at Ritz’s request and had it shipped to her. I can't remember what happened, but she had to backburner the project. The fur sat around for almost 2 years before the project could finally be worked on, so there is a large time gap. (At some point I had also sent her DTDs of my feet for sockpaws, a pair of thick, long socks for the sockpaws, a tracing of my hand for the gloves, and extra fleece I had from a previous project based around my character.) June 2014 After attending Califur 2014 with my good friend (who I will refer to as Bob for this,) he started talking about how much he had wanted a fursuit after trying one of his friends’ suits on at the convention. He was hoping to purchase a fursuit and get it by Further Confusion that next year, and I referred him to Ritz as she was also doing my fursuit. When he found out my suit was on backburner, he offered to sponsor some of the cost for the project so it could be put into her paid queue so we could suit at Further Confusion together. I spoke to Ritz and she agreed to reserve space for Bob’s suit as well as mine and a guarantee for completion by the convention in January. I was happy to be helping her get some bills paid and to be helping Bob get a quality suit. Ritz had always told me steps she took to ensure her suits were durable and of high quality craftsmanship, so I had much trust in her work. June 27th, 2014 Bob contacted Ritz about a quote for his suit, also mentioning to her his intentions to sponsor a portion of my suit’s cost. Everything seemed pretty cut and dry at this point and Ritz waited for the payment so she could start the process of constructing the suit. Ritz confirmed that she can complete the suit by Further Confusion and states she planned to start work on my suit in August. September 20th, 2014 Bob placed a down payment to secure the slots. November 4th, 2014 I text Ritz asking when she will be needing my DTD. She answers asking it be sent the start of December. November 15th, 2014 Ritz has started constructing the head. She sends me a text asking about the eye color and shows me an early WIP of the foam sculpting, followed by more complete WIPs of the sculpt and what she planned for it. I was surprised she got the snout acceptably shaped in her style off the bat as it’s the most often misinterpreted part of my character. I praised her for this and asked one small request to the brow which she said wasn’t difficult to add, and informs me of things most people worry about in case I start to worry about similar things. November 16th, 2014 I receive an image of the progress she made as well as the change to the brow that I had requested. I was very pleased with the shape and happy it worked out so quickly with only that one minor change needed. November 20th, 2014 Ritz texts me asking that I bug Bob about making the second payment. It was weird that it was my job to ask him, but I overlooked this as this was a friendly transaction I had helped to arrange. We discussed the confusion, making jokingly grumbling about it as was custom of us when we spoke. We continued on to negotiate $200 of the suit payment to be taken out of what she would owe me for room and dealer’s table costs at Further Confusion. November 21st, 2014 Ritz texts me asking about the ears for the suit. It’s a little difficult to communicate, but I was happy with the shape and aware she only had two hands so just curious about the final curvature at the top. I jotted on the notepad what I meant and it was understood and she says it’s not hard. (This was laden with a very inappropriate joke and I have censored it out.) She also reminds me to send my DTD within the next two weeks. November 25th, 2014 Ritz contacts me asking about more details for the head. At the end I tell her she has my trust in recreating the mouth due to color limitations of fleece. November 29th, 2014 Ritz contacts me while at the store purchasing fleece for the mouth. We figure it out and even settle on the wings ahead of time to just be white due to the lack of proper shades available. I inform her I’ll be making my DTD the next day and shipping it out soon. November 30th, 2014 I ask her if she needs me to retape the dummy before sending it and inform her the lines were cut a little weird. (They were slightly wobbly in a few areas, but I had no issue matching it all back up for retaping.) December 1st, 2014 After seeing Ritz tweet pictures of the finished head, I contact her to question if it’s too late to add the fur tuft my character always has. I was a little upset that she didn’t offer a solution, but it was just a fur tuft. I wasn’t going to make a big deal about it. It still looked good, which I made sure to communicate to her. I also inform her I’m sending the DTD the next day. December 8th/ 9th, 2014 I ask if she received the DTD in the mail yet. The next day she responds that she has. December 14th, 2014 Ritz texts me during conversation about how big the tail for another suit is, using my head and DTD as comparison. My DTD appears to be partially stuffed and looks fine. December 16th, 2014 Ritz texts me informing my my DTD split at the seams during the stuffing process. She claims every seam that was cut split apart because I didn’t use long enough strips of tape. I felt bad because I knew it would be annoying to retape. She says it can be repaired (it’s just taping seams back together) and she was working on it. This is very important for an issue later, as she tells me she’s going to stuff and pattern one half and mirror the pattern. December 20th, 2014 Ritz texts me asking if I want the feet separate or attached. We’d discussed it previously, but it was so long before I understood many things were forgotten. January 1st, 2015 After seeing tweets of the completed sockpaws, I text her in private to ask her if it’s too late to add larger claws. Again, this is something we’d discussed many times in person down to the shape and how she planned construction, but I understand forgetting. She’s clearly upset at the mere question of the possibility, so I immediately try to reassure her I’m just curious and not trying to upset her. I was very concerned as a friend that my question may have been upsetting to her, but from a client’s standpoint I knew it was very wrong and I began to worry about voicing my opinion on anything being wrong with this very expensive product. January 12th, 2015 After seeing only one WIP of the wings being completed on her twitter since the sockpaws were complete, I am now texted with the completed suit only a few days before the promised deadline. She first informs me that the magnetic wings wouldn’t work and that she had to sew them into the bodysuit. Not a big deal. However, I instantly noticed the padding on the legs looked… odd and lumpy. I also became worried that the bodysuit fit her as I’m a very small person. From the backview you can also tell the ears were not evenly shaven and have bumps in the structure already. It was days before the convention and I knew bringing up the issues would cause a very tense upset, so I kept quiet and informed her I was happy with the suit and we began talking about the fun we’d have at the convention that weekend. January 15th, 2015 The first day of Further Confusion for us, as soon as we set up in the dealer’s den, we went up to the room eager to suit up and go have fun. Ritz begins to help me put the suit on for the first time and issues already arise. The bodysuit is extremely baggy on me, which was odd considering I’d gained a lot of holiday weight since I had made the DTD. When it came time to put the sockpaws on, I noticed there was a hole in the inner sock, but shrugged it off considering it was difficult to get my feet into the paws. I had provided her with DTDs of my feet, so this was also confusing. We discussed it and since she only patterned the right foot and flipped it, it being my smaller foot caused the sizing issue for my left foot. The worst problem came when I tried to put the gloves on. They couldn’t fit past my second knuckles. She immediately became upset and, again, I took the blame upon myself and said it wasn’t her fault and that I probably traced my hand wrong. She gladly accepted this and it became the new “fact” of what went wrong. When putting the head on, I noticed a part of the zipper was separated from the fur of the head. An easy fix. We quickly discussed the issues. She explained she was extremely busy with personal suit projects she wanted to get done for Denver Comic Con and didn’t have the time to do these repairs and make new gloves. I felt bad and said I could probably handle it with the small amount of sewing experience I have. This seemed to clear things up and we went out suiting. I tried not to pay attention to the flaws and just enjoy the con. January 16th, 17th, 18th, 19th, 2015 We only suited up once more after that, and I wore the suit as a partial a third time out with her because the padding in the thighs of the suit were unsecured and chafed me to no end when I walked. Nothing stayed in place how it was intended because the suit was so baggy. Meanwhile, tensions rose during the con due to Bob’s suit having issues. Ritz was extremely upset by this so I absolutely couldn’t bring myself to say anything negative about my suit. In fact, I rushed to defend her despite having my own issues with my suit. Sunday night when we were going to suit a final time, tensions blew up, drama happened, and we cancelled our plans and stayed in the room. The con ended and I took my entire suit home with me with plans to try to repair it myself and save Ritz the time. January 21st, 2015 After coming home and getting unpacked, I finally had time to look over the suit and prepare myself for the work I had to do. I realized there was far more than I could handle and I was not experienced enough to fix most of it. A list of the issues in full is provided after my next piece of information. February 14th, 2015 The issues in my fursuit worried me. I wasn’t sure what was normal and what wasn’t. I attended the local furmeet this day and brought the head and paws (having issues easier to see in person) and asked some friends with more experience on the issues as well as asking advice on how to handle this delicate situation between my friend and myself. I briefly wore these to demonstrate some of the issues and interact with two young children. I got the advice I needed and confirmation that the flaws in my suit were not acceptable and not my responsibility to fix as she was paid to produce a suit in working condition that I could wear and enjoy. Many told me how clear it was that she rushed it and took shortcuts, which is no surprise given the circumstances. I needed to approach her on the issue and hope for the best. I couldn’t keep pretending it was okay, and I started preparing myself to for this rather difficult step. The Problems - The excess amount of fabric on the bodysuit is around 10-14 inches on the midsection. This can only mean when she patterned the half of the DTD and flipped it, she overshot the middle point. Even overshooting this by a few inches can cause excess (2-4x the length of the overshoot) and wouldn’t have been an issue had she taken the time to fully retape the DTD. The thighs have an excess as well, though not as bad. - I discovered the zipper on the head was glued on instead of sewn. This is why part of it was already separated when I received it. - The shaving on the head was very choppy. I had actually taken time to hand trim the face to smooth it out, but there was little I could do for the ears. - The ears were glued directly to the balaclava with no foam to anchor them or keep them stable. This causes them to flop around pretty badly. - Instead of being sewn to the rest of the fur of the head, the ears were poorly glued on. There are small open gaps at the side of each ear on both sides, as well as at the front of the ears near the fleece. - There are crinkles in the fleece on the ears where it was glued to the inside material. - The ears are anchored off-center. - The balaclava was spottily glued to the inside of the head and was already pulling off bits of foam. It is glued in such a way that it overlaps a portion of the buckram from the inside, unnecessarily limiting the vision further. - The gloves do not fit past the second knuckle of my hand. They’re also not hemmed at the edges so the fleece was left raw cut. - On top of the sizing issues, the sockpaws had a hole in the inner sock when I received them from being cut sloppily. - The sockpaws weren’t hemmed. In fact, the fleece was glued to the sock at the top. It began to fall apart with the small amount of wear they saw at the con. - The magnets she’d promised me and stated she could not get to work were left in the wings and sealed over with giant globs of glue. You can still see them and the gluey mess is left uncovered to get at the wearer’s back. - The wings were glued together and you can see the wire in some spots by peeking into the open spaces in the glue seams. (Originally we were planning on realistic wings with wiring, feathers, and vinyl. I told her “Just do simple plush wings like Telephone’s since it’s easier” later on. While the wings she made are cute and a creative middle-point, they’re going to fall apart because glue doesn’t last very long.) - The elastic loops on the tail were not sewn very securely for such a large, heavy tail and had begun to fall apart at the convention along with a small hole. February 15th, 2015 I have a short, rather comical discussion with another previous client of Ritz’s who also discloses that many parts of their suit are glued together. I feel this is necessary to disclose to help support my discontent with the quality of my suit prior to the next events as I am accused of "retaliation" later on. March 2nd, 2015 Unfortunately, I’d been very busy with life, so I had not yet been able to approach Ritz before this point. I don’t like to bring drama into this discussion of business, but this severely complicated the smooth resolution of things. We had not been speaking much as Ritz had blamed me for the drama at the convention and I was giving her breathing space. On this day, she reacted negatively to a tweet I had made on Twitter (she brings it up later) and the resulting misunderstanding caused her to remove me on social media. I contacted her concerned about her and trying to resolve the issue, only to be ignored. (I can provide screenshots, but would rather not as this is just drama.) In a panic, I discussed parting out the suit as a last resort as I was certain I would now not be given the repairs I deserved. It did not help when I saw photos proving similar quality work on other suits, leaving me more upset at what had been given to me. After speaking to many people and getting advice on this new situation, I removed the comments out of courtesy (despite never once mentioning her specifically) and went forward with their suggestions to attempt getting a rightful refurbish. March 6th, 2015 At the advice of many, I contacted Ritz with my intentions. I tweeted at her asking for an email to discuss repairs with her, being clear it shouldn’t be my responsibility. She replied with the preferred email. At that point I began to write a thorough email to her. This took me about a week to get finished up. March 13th, 2015 I finally sent my email. I noted not only the issues with her craftsmanship, but also with the customer service she gave me that led to increasing problems in the work that had upset me and led me to be quiet for so long. I leave the option open to negotiate a refurbish or simply work out a refund as it seems like it would be easier with her busy schedule that caused the burden of refurbishing to be placed on me in the first place. March 14th, 2015 I woke up to a rather hostile email back from Ritz. She immediately accused me of retaliation, being unreasonable, and picky. Our correspondence is plain to see and everyone I’ve asked said I was very kind. She accuses me of getting a suit “for free” even though she received a $600 payment from Bob, a $200 traded payment from me, as well as my purchasing $160 of materials. She then blames me for all the problems she possibly can, while ignoring half the issues that she can’t try to blame me for. She blamed the bagginess on my DTD, which she now attacks me for. I spoke to numerous suitmakers and they said 10-14 inches is definitely not due to retaping seams. (Also note the 2 day gap between the lightly stuffed DTD image and her telling me it split apart as vs. her story now.) The fact she still continued and even brought up personal drama with other clients as well as further wild accusations that, even if true, have nothing to do with the quality of my suit, is baffling. I’m not sure if she was trying to guilt trip me or try to scare me out of pressing the issue to resolution, but it was absolutely uncalled for. She even accuses me of being the reason someone was bringing up issues on another suit she worked on. The fact she finished it up with blatantly insulting me was the icing on the cake. I was also a little disturbed that, despite our cessation of contact on social media, she had still been checking my accounts. I immediately wrote her a response, on my phone, to address this unbelievable reply she had sent me. Admittedly blunt, but necessary, and deciding at this point I cannot handle a refurbishing process due to her hostility and request a refund. As she showed aggression about Bob having paid in a portion, I made it clear I could contact him to work things out how she’d like. March 17th, 2015 As I’ve yet to receive a response, I sent Ritz an email to remind her and request she handle the situation civilly. I make note that Bob is aware of the situation and we all just want to resolve this. March 29th, 2015 I had to duck out to handle life for a bit and figured giving her time to cool off was good. Sadly, I saw signal boosts that she was selling her leftover furs. I saw some of the very same fur used on my suit and contacted her immediately. It seemed like the 6 yards she told me to purchase was a lot and it was likely some of it was mine. At this point I was notably frazzled by this ordeal. She surprisingly responded, again accusing me of things I am not guilty of and bringing other clients and drama into dealings about a fursuit she did not make properly. She seems to even agree with the fact that the quality is bad and that I should be fine that I only spent $200 on it. Her logic in thinking because I only paid $200 along with $160 in materials means she doesn’t have to give anything back, despite that she took the $600 from Bob, and that is what he would get back, not me, in a refund. She claims it was wrong to take Bob’s money, yet she seems fine keeping it despite not doing her job properly for it. All she has done is avoided owning up and fixing mistakes she made on an expensive product while hiding behind excuses that drama somehow nullifies her responsibility in business. I made a final response to her as well, and that was where it ended between us. Currently: I have been refused repairs or a refund on a suit that was paid for and delivered in poor quality. It’s very clear Ritz has done a good job to avoid everything wrong with the suit she made for me and justify not fixing the issue and attacking me. She blames me for all that she can and resorts to bringing up drama instead of addressing why half my suit is glued together. I feel she has been trying to take advantage of the fact Bob sponsored part of the suit cost and her sudden grudge against me to avoid dealing with resolving the matter. She took a large sum of money for a product of a certain quality and did not deliver, and I’m honestly upset with how she’s treated me in this ordeal. The suit needs entirely new hands and feet, major tailoring of the bodysuit that includes redoing the legs entirely, redoing the tail's backing and elastic loops, completely redoing the ears and refurring the head with a new balaclava. Most suitmakers have told me it's not "refurbishing" so much as making an entirely new suit with some scraps. I basically don't know what to do aside from hope nobody else runs into the same troubles as I have with this suitmaker, but any advice would be welcome if anything can possibly be done at this point. June 16, 2015 Update I just took the head out of the storage box for the first time since photographing everything months ago. I've been getting advice on how to salvage as much as I can from the head to go towards making a new one, so I was needing to take a closer look at some things. A small clatter and objects falling out confused me, until I realized that the teeth have started to fall out with even this small amount of age and absolutely no use. The teeth are sculpey, I believe, and left unfinished. Some bases of the silver molars were unpainted, the rest of the teeth are just straight sculpey or whatever they are made of, no paint, and are all starting to separate from the beds of hot glue. This just adds to the poor quality product I was given and the work I am left to cover out of my pocket to fix. I honestly don't have anymore words to describe how I feel right now. February 2016 Update This disheartens me to have to even add to so long after the fact of this all happening, but I would like to update this to add a further warning to Ritz's poor business behavior if you happen to get on her bad side as I have with this ordeal. I placed an advertisement up on Furaffinity, in which I used a commission she had gotten from me as it was in my top 10 favorited pieces in my gallery and a great example. My Terms of Service states that I am allowed to use the work I create for people for portfolio and other purposes, and thus I had the legal right to use the image in an advertisement as it's a form of portfolio. I assumed this would not be an issue as I have personally gotten over the drama and moved on past this all quite a while ago, and had assumed she had done the same. She, however, saw this as an opportunity to attack me by approaching the advertisement organizer stating that her character was in my advertisement without her permission, essentially wanting it removed. This was orchestrated with a friend of hers whom also had commission work in my advertisement, also demanding the removal of their commission despite them having both agreed to and being bound by my Terms of Service. This alone was a nuisance, but in having to handle the issue, I saw that she had been publicly trash talking me, clearly stating her intention to try to cause a problem for me for the sake of causing a problem. At this point she obviously holds a grudge against me and I am being bullied for having spoken out about her practices, showing also that she has absolutely no respect to my Terms of Service that was agreed to. I am attempting to resolve the issue with the advertising organizer, but will be forced to avoid exercising my legal rights to display the artwork I created involving her characters in the future all because I want to avoid her malicious acts to attempt revenge for speaking up. August 19, 2016 Update After being urged by friends and seeking advice from the community on if I should add further updates, I'm sadly here again. While I'm relatively wary to share due to more fear of retaliation, I don't believe this will ever stop regardless of anything I do. I am urged to warn people the extent of the poor behavior that I have been subjected to for over a year since posting. Occasionally third parties will inform me of things that have been said and I honestly ignore 90% of things, but I had the displeasure seeing one instance myself. I have been ruthlessly slandered since the posting, and at this point been brought aware of possible threats of either legal action against me or potential harm to my person. (If it escalates any further I will contact law enforcement, but at current there is not enough to hold up considering the distance involved.) I have had absolutely ZERO contact with Ritz since the last email shown in the original posting here. Even during her attack on my advertisement, I did not say a word to her, only spoke to the advertising department at FA. I am going to point out ahead of time, it is EXTREMELY easy to figure out who is being spoken about (me) in all of these instances even if names aren't attached cause a simple google search nets you all the info you need. I already know I'm mentioned frequently by name otherwise anyhow. Onto the point, what I saw for myself... Was on Wednesday, June 22 in a Facebook group for Fursuiters and Fursuit Makers. A notification popped up onto my phone for a sale posting that was receiving many comments. I'm going to be 100% honest I was wildly curious as I'd heard she quit suitmaking (I'm only human), and I saw this exchange brewing that had apparently been what sparked it into popularity. I avoided the desire to jump in and say something cause NOPE I have zero desire to speak to her. I just screencapped away cause I couldn't believe what I was reading and figured it'd be taken down, which it was. Color guide for censoring (cause identifying photos/names): Black = Not involved or moderator names Ritz commented to alert Blue = Ritz Red = Some fursuiter who spoke up Yellow = Ritz's IRL friend https://www.dropbox.com/s/7nixak1x72bdqmb/Group1.jpg?dl=0 https://www.dropbox.com/s/j3j2m8mw22mswoo/2.jpg?dl=0 https://www.dropbox.com/s/oeibrn7q6amudni/3.jpg?dl=0 https://www.dropbox.com/s/b189gvqz44ge3r5/4.jpg?dl=0 https://www.dropbox.com/s/y3527bkjzuev7qx/5.jpg?dl=0 https://www.dropbox.com/s/voe431whjd9eul3/6.jpg?dl=0 https://www.dropbox.com/s/feofjf0gk1tkdqy/7.jpg?dl=0 I don't even need to make commentary on how messed up this was. You all can think for yourselves. I avoided updating with it at the time despite people telling me to. I didn't want to deal with it. I didn't think it was that bad. Now here's what broke me on trying to ignore things. I was shown these earlier this week. Despite being from May, it opened my eyes to how serious things really were this whole time as I attempted to ignore it all. This is only HALF of a conversation someone had with Ritz's locked twitter, but it's very clear what's going on. I was shown this for obvious reasons. This was shortly before BLFC, which we both happened to be attending (I avoided her at all costs, and was apparently wise to do so.) Censoring: Blue = Ritz's locked twitter handle, Purple = Ritz's friend (Remember to read bottom to top in each for chronological order cause it's twitter.) https://www.dropbox.com/s/v36ao3uyd8d10r4/21.png?dl=0 https://www.dropbox.com/s/accjt9cl35ieovk/22.png?dl=0 https://www.dropbox.com/s/yf7mwvzbbwgyhc1/23.png?dl=0 https://www.dropbox.com/s/n8hq2cioflujxoz/24.png?dl=0 Let me point this out there. Whatever is being said on the other side of this conversation, her friend thinks I should be scared of her. This is NOT okay, and relatively alarming considering things I know about her that are not for me to share publicly. The suggestion of a restraining order despite that I have not had ANY contact with her whatsoever even despite her attempted harassment, is outlandish. Furthermore, the clear discussion of potential legal action because I caused her loss of income due to this beware posting is even more unsettling. This is bonkers. I don't even care about the disgusting and immature names they casually call me when this other stuff is going on. People are right, they need to know what she's doing because this is, and has been, crazy. Exercise caution when doing business with her, because you never know when you'll end up like me.

https://artists-beware.livejournal.com/846553.html WHO: Erro / AlterForge WHERE: http://www.furaffinity.net/user/erro http://www.furaffinity.net/user/alterforge WHAT: A digitigrade fullsuit commission. WHEN: Concerns first arose around January 2015 when I was informed my suit was behind schedule. Fur had only been ordered for the project that same month, https://dl.dropbox.com/s/66r297amnvxs5gd/Skype Fur Chat.png?dl=0 Early into February I was informed I'd only have a partial suit available for my due date of February 21st, Texas Furry Fiesta. PROOF: https://dl.dropbox.com/s/5zv4p2t06sqww50/PayPal Proof.jpg?dl=0 Contained is my original transaction for the suit, a one thousand dollar deposit. The refund was issued after requesting I send it as a gift instead of "goods and services." I have no log of this exact request but the refund was issued on his part and resent after funds were added from my bank account. Hopefully that can be somewhat conclusive. https://dl.dropbox.com/s/d7fc033qdr1g6kn/IMG_20150220_135933.jpg?dl=0 As of my due date, this was the only progress he had to show. It is also the only picture I have of any form of progress. This artist is against progress pics as he feels they aren't representative of his final quality. EXPLAIN: I need to preface this by mentioning that this commission was originally taken one year ago from a (former) close friend. The standard ToS and contract wasn't really brought into the picture due to this relationship. The PayPal transactions are the most concrete evidence I have of the initial agreement--A fursuit maker taking fursuit amounts of money. That being said, upon receiving payment he'd informed me his queue was empty and the due date was not an issue. We'd be attending that convention together again anyway. For most of 2014 I got very little in the way of evidence it was being completed besides the occasional "It's being worked on." and "It'll be done in time." All of his payment was given far in advance as a means to help him out during a moving crisis. Since he had no queue, there was no line for that to put me to the front of. Into February he'd told me I would only have a partial suit available (unfortunately communicated through a skype call. I wasn't thinking about logging my steps at this point.) The subject was largely avoided by him at the convention. As shown above, the only progress was a few foam blocks, and it wasn't until weeks after I was able to get in touch. https://dl.dropbox.com/s/d35u4co8qtx1up5/SL Recent Conversation.jpg?dl=0 After failing to hear back from many messages, I dropped back on trying to around once every two weeks in an attempt to be reasonable, but this most recent update that it won't be resumed until after May was what finally brought me here. He had accepted around an extra 175 dollars--money he owed me from the hotel stay--to continue working on the suit after he returned home. https://dl.dropbox.com/s/pbu17xx403fbksp/SkypeLog2.png?dl=0 Again, it's not exactly the most formal "Do this by then or else..." But an understanding was there. By mid March he still had not completed the head he was working on at the convention in place of mine. https://dl.dropbox.com/s/r50cwuzcr3qy711/SL Recent Conversation 2.jpg?dl=0 It's still worth noting that commission was taken after mine as well. Another example of the several failed communications. SL logs aren't the clearest things in the world, but he simply never responded to the message. https://dl.dropbox.com/s/b7bh24s2rao231r/SL Recent Conversation 3.jpg?dl=0 Edit: 7/15/15 -- I've just returned from Anthrocon 2015 which was our newest deadline for completion on the suit. The time leading up to today has unfortunately been filled with even more trouble and I had to attend without a suit again. Discussing the new ETA - https://dl.dropbox.com/s/rb45ftu1r5ius42/AC Deadline.png?dl=0 Our interactions have grown increasingly short over the months. Just about all of the following are a good example of the breakdown in communication. Missing the original ship date - https://dl.dropbox.com/s/s5pkmwqifmck2ex/June no deadline.png?dl=0 Asked to ship overnight because of the extreme time crunch - https://dl.dropbox.com/s/vrnlujha7qthqwu/Overnight Interact.png?dl=0 PayPal payment for $100 - https://dl.dropbox.com/s/0x7wvlnjlk2l1an/PayPal Statement.png?dl=0 It probably goes without saying here, but he gladly accepted that 100 dollars and then didn't deliver me a product. I requested progress pics after the second week of unsuccessful shipment. Didn't go that well - https://dl.dropbox.com/s/jd7codiogwjnu67/ProgPics June.png?dl=0 I'm not about to say I've handled all of these interactions as well as I possibly could, but under the circumstances it was difficult to be perfectly patient. Calling me out on this very Artist Beware - https://dl.dropbox.com/s/db8et9tf44ea8b5/AB Callout.png?dl=0 This is where he just shut down on me. Now, you've all read this. Nowhere in this article have I suggested or complained about my suit not being completed in 6 months. I knew about a one-year completion from the start and never questioned that. Completely dismissing my issues in this article was just outrageous, and citing that many makers charge more and take more time, after this long, is just outright untrue. If someone's going to take 2 years they mention it ahead of time and it's due to popular demand and a large queue. Plenty of fursuiters I met this weekend reassured me of that. It pains me to have to update this article with yet more bad news, but I've been left with little choice.

https://artists-beware.livejournal.com/834579.html WHO: Skylar Young on Facebook; I don't know of Furaffinity or any other place she offers her services. WHERE: https://www.facebook.com/para.dox.7758 WHAT: A fursuit costume piece; four-colored goat tail. There was no set completion time but it was said that the product would be started as soon as money went through, as seen in the screencap. WHEN: Payment sent December 22, 2014, when it was promised it would be started in four days, when the payment went through. Still relevant now ( March 14th, 2015, at time of posting ). PROOF: Discussion of transaction, and me trying to contact them at all. I am Taxi Pony, any mention of her name is blocked out per community rules:: http://i.imgur.com/q4CgoDs.png Paypal proof of payment:: http://i.imgur.com/gr1W0Re.png Evidence of her continual activity since commissioning the tail can be seen just by visiting her facebook. EXPLAIN: I contacted them on December 22nd as they had made a recent post about being in financial troubles, and knowing they were a local suit maker, I decided to commission them for a tail for one of my suits. The above log shows me commissioning them. All was good and it was a fine, active conversation for a little bit, then I sent the money and we discussed possible future business ( I was wondering about getting hands and feet for the costume as well ) and then we went our merry ways. From then on, there was literally no conversation. I sent multiple messages just asking for a response at all, and preferably a picture of the WIP tail ( which, according to her promise, should have been started already ), and despite Facebook confirming that my messages were looked at, there was never any replies. Meanwhile she was posting just as regularly as always on her Facebook, reblogging, so on. I even got a little desperate a few times just to at least be ACKNOWLEDGED and commented on a couple of her posts. I only started getting aggressive once I realized these comments on her posts got deleted afterwards, even those not related to the business. As of right now there has still been no contact and I have started a paypal claim to get my money back as if she doesn't find her customers important enough to even say hello to then I doubt she finds them important enough to give paid-for product to. I'll admit I did a bad thing that isn't at all relevant to our business transaction, but I feel like the lack of contact and deleting posts may be related to it -- her boyfriend made an unsavory post that made me really mad and I called him out on it. I've learned since that Skylar is very protective of her boyfriend and anyone who says anything bad about them instantly gets on her naughty list. Again, nothing to do with the business transaction, but it's just further evidence of the lack of professionalism with this maker. I WOULD NOT RECOMMEND COMMISSIONING THIS MAKER. She refuses contact with her clients and prefers to work on personal things over commissioned pieces. I know of someone else who posted a beware on her recently as well, so red flags all around. The lack of professionalism should be enough to keep future clients away.

https://artists-beware.livejournal.com/829508.html It's really disheartening to have to come forward with this report, but after having patience and trying to negotiate with the artist, I have begun to feel like I had no choice on this matter, especially after many people have instructed me to come forward. I apologize for this post being very long; I wanted to make sure I included all the details I possibly could. Who/Where: Fursuit Maker: Frostcat-Studio / Ritz_Bitz / Ritz_Tweeting When I originally considered looking into getting my first fursuit, I had only heard of this maker through the recommendation of a mutual friend. From looking at their gallery, they seemed to have very nice work and I was given the impression that they could provide me with similar work. What: One Partial Fursuit ($1200) I had originally contacted Ritz for a fursuit in June of 2014 and on June 27th we agreed to a price of $1200 to make my partial, which included a large tail and also a set of wings. Here you can see Ritz had offered to add a magnetic feature to the wings so they could be worn under a shirt with a harness and I was charged and extra $170 for this addition. ->The email can be viewed here <- (Our conversation is very casual as we had been united through a mutual friend) On September 20th 2014, I confirmed my slot and placed my 50% down payment. -> Link for Proof <- (Ritz real name has been blanked) Then, on November 25th 2014 I paid my remaining $600. (The screen shot shows a total of an additional $1200 as I also paid off the remaining $600 on the mutual friend's balance to help them out. That amount is not related to my entry) -> Link for final Payment Proof <- Explain: At first, Ritz kept very good communication when working on my fursuit and seemed interested in making it "just right". She replied to my inquires often and kept reliable contact with me, even sending me work in progress images from time to time. While I would get pictures, I never really was sure what I was looking at in terms of what she had been doing; I was never given any explanation and was issued vague descriptions, which is possibly my fault for not speaking up on but I had never commissioned a suit before and felt I should place my trust in the maker to do their job. The first red flag that came to me was when she would inquire about my second payment and instead of contacting me directly, she would ask the mutual friend to remind me on her behalf. This really struck me as odd given the mutual friend was not working for Ritz and my contact information was established prior. I ended up ignoring my gut on this issue given the mutual friend was close to both of us and since this was a friendly transaction, I considered it to just be another casual aspect of the entire affair. Ritz proposed the completion date (By Further Confusion 2015) and said that having it complete by this time would be no issue, so I planned to attend this convention so I could have a good time fursuiting for the first time. Overall, the anticipation building for this costume was immense as I would be flying in from Florida to attend the convention in California just to have a chance to wear it for the first time. On January 4th (approximately 10 days before the convention), I was shown images of my completed fursuit via Twitter and Skype. The images were not close ups or anything, so from first appearances I was excited. While it wasn't the quality I had expected, I was still excited to have a costume regardless. I should take responsibility for my qualms with the quality as when browsing her gallery I had not noticed the suits that stood out to me were all built on headbases made by other fursuit makers when mine would be built from scratch; That being said my expectations for what I would receive were not completely accurate and it was my fault for not researching further. Regardless, I told her I was happy with it visually and was eager to wear a fursuit for the first time. Overtime, I ended up coming into a disagreement with the mutual friend who had connected Ritz and I for the commission and we began to grow apart. I didn't think it would effect my commission with Ritz in anyway, but later on I would find it was quite the opposite. (This is only important to note as it will become relevant later on.) Originally, the suit was going to be shipped to the mutual friend and delivered to me at the convention however due to (what I can only assume to be) rising tension, the mutual friend opted not to deliver the costume to me. Given I was flying in from across the country, I asked a friend from Southern California to have it shipped to them instead since they would be driving to the convention. The friends who ended up having the fursuit shipped to them did not open the box in any way until they found me at the convention and I opened it myself. January 15th When I made it to the convention, I met up with my friends from Southern California (I was also rooming with them) and they had my fursuit box in the hotel room waiting for me. At first glace, I was already very upset. The box was very poorly packaged and looked very ragged. I would have thought it could have been mangled by the postal service but it seemed the degrading box was actually taped up in areas where it was falling apart and that tape was laid beneath the original packing where the shipping information was. It was very clear that Ritz reused a battered and trashed box to ship my $1200 product and my concern began to grow before I had even seen the costume. Upon opening the box, the first thing that was staring at me was a foot paw that was falling apart. The box had just been opened and the suit was already damaged in quite visible ways. Thankfully, I had a room full of witnesses that helped me gather pictures of the unboxing. Here is a visual collection of the damages that we discovered. -> The footpaws were separating from the shoes (That I had to purchase myself and ship to her) before they were ever worn. -> The bottom Jaw and horns were crooked and the head was barely foamed so it would lose it's shape when not worn. -> The seam in the fur on the direct center of the muzzle was popped despite never having been worn yet. -> The balaclava was not attached with only a few tiny dabs of hot glue and separated from the foam and also has various holes in it. -> In fact, the Balaclava had MANY holes in it. -> The fur on the hand paws was poorly shaved and some of the claws were upside down. -> The shave job was uneven and jagged. -> And in some places, the fur was shaved all the way down to the backing. Now, as you can imagine, I was not very pleased to open the box and discover the suit was in such a mess after never being worn. Some of the mistakes I saw were very common from beginner suit makers however I was given the impression that Ritz was NOT a new maker and had enough experience to warrant the $1200 price tag (which could buy a partial from many makers who would not have made these mistakes). On top of all these issues, I discovered that the set of wings I had ordered for this costume did not feature any magnetic attachments at all. Instead, the wings were sewn directly into a harness made from elastic straps, making it impossible to wear them without having the harness worn on top of my clothes. This was also very upsetting given Ritz had offered to make this feature for me and charged me an additional $170 for it, yet never once mentioned to me during the construction process that they would no longer be doing the magnet idea. I immediately decided to contact Ritz as she was at the convention and perhaps she could do enough quick fixes so I could at least wear my fursuit; I did fly in from across the country just to wear it around afterall. I didn't mind waiting on fixing the other issues, but I at least wanted some help fixing the shoes. I decided to contact our mutual friend to get in touch with Ritz because I had no other way to reach her at the time. We met up and I explained what the problems were and she agreed to get the feet fixed. We went to Ritz's hotel room and she did a quick hot glue job on the paws with me standing there. It was not very thorough but it seemed like it was enough to keep them together for the time being. I also had the chance to ask about the missing magnets and she explained that there were no magnets strong enough to hold the wings in place (which isn't true since you can order some that can hold up to 75lbs!) so she opted to sew them to the harness without informing me to meet the tight deadline. After Ritz "fixed" the feet, I went back to my hotel room and decided to wear my suit as it was to try and enjoy the convention. The next morning, I went to participate in the fursuit parade and that was when the fur on my foot paws began to separate again; this time on both feet. Additionally, the buckram connected to the plastic to make the eyes began to separate and peel from the plastic. This was also when I noticed that the plastic has been hastily cut and there were strands of of debris going into the space where my actual eyes were. After the parade, I found Ritz again to show her what was happening with my brand new suit and she seemed very disinterested in my issues. When I brought attention to the issue with the eye popping out, both Ritz and the mutual friend (whom was with her the entire con) began to give me sass and snark about not being "too rough" with the costume then walked off without making any attempt to help me with the situation. I was pretty appalled at this reaction given I paid so much money for a costume to wear and was basically being told not to wear it if I didn't want it to fall apart. I had been just wearing the suit like any normal person would, I wasn't jabbing the eyes in with my finger or anything for goodness sake. It was at this point the mutual friend decided to get involved and began sending me text messages that said I was being rude and "mean" to Ritz for contacting her about these issues and the issues in question were not her fault. Why was the suit maker's friend getting involved and handling this situation? This had nothing to do with them so why were they acting as a messenger for Ritz? At this point, I was given the very strong impression that Ritz no longer wanted to provide me with any help for the costume, so in order to make it wearable I asked for the help of my friends (I was rooming with) to help me do minor repairs. I was forced to go out and buy a glue gun and ask a friend to cut time from her convention experience to keep the suit intact. During the time we spent fixing it, we also began to see even more issues with the craftsmanship. -> The zipper on the back of the head was glued to the fur instead of sewn and began to separate. -> The horns were discovered to have no foam to anchor them, explaining why they were crooked. I think the majority of my convention time was spent with a friend trying to repair this costume. We were absolutely sure not to modify anything, just attempt to repair the poor craftsmanship. After a certain point, my friend explained to me that we should stop repairing it all together because the state it was in just couldn't be saved at a convention. I attempted to contact Ritz once more via twitter DMs to try and show her the state of the suit before the end of the convention but she unfortunately decided to start ignoring me. I was polite and kind because I wasn't mad as much desperate to fix these issues. It was such a frustrating experience because I just wanted some resolution for this costume that I spent a large sum of money on and the person who sold it to me made me feel like they had zero concern for the situation now that the money was already in their hands. To make things worse, a few hours later Ritz began tweeting about me to try and detract from my issues, implying that I was picking on them because I had a disagreement with the mutual friend. This was just the end to my willingness to work with this fursuit maker anymore and I ended up sitting in tears while friends comforted me. One of my friends began discussing things with Ritz on twitter because it very strongly felt that she would not be dealing with me beyond this point and Ritz began stating that the problems with the costume were not actually there nor her fault and began to explain that the situation had very much been influenced by my falling out with the mutual friend. My friend then decided to take the conversation with her in private and they discussed the situation because Ritz still would not talk directly to me. During the private conversation with my friend, Ritz admitted to rushing my fursuit and stated that she could not afford to refund the costume but would work out a plan after the convention to make things right. She also stated that it was "shitty" or me to not want repairs at this point and called it unreasonable. I may be unreasonable for not wanting repairs, but I don't trust this individual with my money anyone given these problems would not exist if the care needed was put in to begin with not to mention the constant avoidance with my problems. I did not feel this person wanted to fix things correctly. After Ritz had conversation with my friend, it was decided that after the convention she would absolutely talk to me about the problems with the costume and find a resolution. (I can provide screen shots of this entire conversation if necessary, however I opted to leave them out initially as so my friend would not be dragged into the issue. I firmly believe this should have stayed between Ritz and myself and the constant involvement from third parties has really caused more drama than needed.) January 20th (2015) Two days after the convention, Ritz contacts me on Skype and begins trying to work out a situation from the suit. She begins by offering me two options; One is to send the suit back for repairs or I can send the suit to be stripped and turned into a different character that she can sell. She tells me that I can not be refunded 30% of the fursuit cost as the cost of the materials can not be returned. Despite finding that option to be very unfair (given I would be returning the suit to her so she could recoup her losses and the reason for refund was not a cancellation but rather the product was broken and the fault was hers), I agreed and stated that after all that had happened and the personal involvement of her friend causing tension I did not want it refurbished; I just wanted a refund. She also explains to me that she -can not refund me at all- until I return the suit and she resells it, thus leaving my money weighing on the uncertainty of weather or not the suit sells and if it does, would it sell for the $800 she says I am owed? She insists she will not refund money until I send the suit back, however that was understandable and we agreed. She also mentions at the same time that she will send $200 refund in "good faith" (that I have never since seen). I am kind and understanding with her and even apologetic for the situation that unfolded despite being at no fault myself. I wanted to make things right and I felt bad that she had spent the last few days tweeting about never wanting to make suits again. I felt guilty for the distress I put her through so I even said I would think about letting her repair the suit after she pushed that option on me constantly (despite saying I did not want it). She additionally admits to her friend's presence having effected her business with me and even the way she treated me as a customer, which sent even more red flags to me, but she genuinely seemed like she wanted to make things right so I did my best to return it. Her main concern throughout the entire conversation was her name and reputation, which seemed very off-putting given I felt her main concern should have been to fix the situation with my costume. -> Conversation can be found here <- January 30th (2015) About ten days after our conversation, I gave Ritz my final decision. I took note to how stressed she was over the decision and gave her time to come down from the ordeal. I politely explained to her that I did not feel comfortable sending her the suit and waiting for her to resell it before I would receive any money. I stated that I would gladly return the suit after I was refunded and left it at that. -> Link to Conversation <- The Next day, Ritz replies to me stating that she can not refund me for the amount I am owed until I return the suit in parts for her to resell and asks for a week to figure something out. She explains that she will use her tax refund to pay me the money I am owed and I reassure her that I can wait for a refund as long as it needs to be. My main concern is still that I do not want to return the goods until I am compensated for them. This is when her contact slows to a grinding halt. She openly begins to dodge my communication and puts me on the back burner and does not contact me in any way unless I put an effort into contacting her. February 12th I end up contacting her as it has been nearly two weeks since her last contact with me. Again, I am civil and I calmly ask what the game plan is for the situation. On February 14th I get a reply in which she states that her tax refund was small and she would not be able to refund me from that money. She also goes back on her word in stating that she would refund me and takes an aggressive tone, calling our agreed upon solution to be "unfair" and says that my failure to trust her is preventing me from getting my money back. Now, I'm going to throw some personal opinion in here but...how am I being unfair? She agreed to refund me and suddenly is changing her tune and even going as far as to insinuate that this situation is my fault for "not trusting her". The problem is, I already trusted her with $1200 to deliver a product to me in functioning order. She not only failed to do that, but she also insulted me, ignored me and went as far as to try and claim her faulty craftsmanship (which she admitted to) was -my- fault. Yes, I do not trust her with giving me my money back and I will not relinquish the costume until I am given a refund. I am not asking for both the suit and a refund, I am asking to be compensated -before- I give up the costume. The artist's financial issues are not my concern, what is my concern is the money that she had taken from me and will not return. -> This reply can be viewed here <- She has dodged contact with me and has put me in a situation where I am not sure if I am going to have this situation resolved. On February 17th, I contacted her asking for her to talk to me when I was online as I didn't enjoy playing message tag when the subject was so important. I tried once more on the 18th to reach out and beg for conversation on the topic and reaffirmed my stance about her taking back the product to resell. I even went as far as to offer my phone number to try and resolve the issue but she had left me in the dark, all while spending time on twitter and talking to other people on skype. I am fully aware I am being ignored and it's gotten to the point where I am getting ready to file a charge back on paypal if this doesn't get resolved soon. -> Proof of contact attempts <- (screen shots were taken on 2/18/2015) 2/21 - Ritz contacted me in response to my final message in which I explained that I felt that I didn't believe it was fair to charge me for materials when I would be returning the suit for her to recoup that loss and because the issue with the costume was not due to cancellation or error on my end. I admit that I did change my mind in terms of the refund I was willing to accept though the advice of many friends and other artists swayed my mind. I did agree that taking a partial refund for having zero product on an issue that was no fault of my own felt very wrong, but I may be out of line for having brought that up and changing my stance I take responsibility for that. She responded aggressively, again cursing at me and using profanity. I was given a "final option" in which I was told I will wait until she gets her tax refund after I return the broken merchandise she had given me before I will receive any financial compensation. I don't feel that this is ever a way an artist or suit maker should ever talk to or treat a client, but maybe I am bitter and misinterpreted her reply as more rude than it actually was. I politely asked her to calm down because her abrasive reply felt very flustered and asked her to give me a phone call so we can figure things out. She explains that she can't handle phone calls due to anxiety so despite it being a difficult work around for me (my work generally keeps me very busy) I understand her position and tell her I can easily wait for her to finish helping a friend move out. She asks me if I would "actually want to resolve this civilly" which struck me as rude given I don't feel I have been anything but? - > Conversation <- As of now, it is 2/27/15 and we have not resolved the issue at all. I feel like I am constantly being fed excuses, ignored and just treated very poorly in general and as a customer that paid $1200 for a costume that is barely wearable, I feel like this shouldn't be the case? I just feel like I'm stuck in a run around and I can't help but think I'm not doing the wrong thing? This is the first time I've ever commissioned a fursuit so perhaps my inexperience is what keeps this situation from being resolved? I'd be happy to take fault if I knew what I was doing wrong! I'm hoping that in posting this entry, I can warn people about this maker's shady business practices, lack of professionalism and lack of concern for their customers. I'm also hoping this may be the final nudge needed to get Ritz to acknowledge me and resolve the situation before I file for a charge back on Paypal. $1200 is quite a sum of money to be over drafted and I would absolutely prefer not to financially break this artist. I just want resolution, I want her to give me a game plan and show concern for the situation and give me a refund for the broken product she gave me. EDIT: 3/4/2015 On the day this entry had been posted, Ritz returned from attending an Anime convention and contacted me. She has posted the caps herself below, however just to be sure, here is the gist of what was said: -> Conversation <- While yes, she did offer to refund me $800, she also went on to bring up unexpected bills she mentioned on twitter and debts which made me feel extremely guilty in accepting any money from her when her personal life needed the money so much more. As I have said countless times, I am not out to be a bully in any way; I just want a refund for the broken costume I was given. Later in the day while I was at work, Ritz confronts me on skype with this: I wasn't even aware the entry had been posted at that point as I was on patrol at work (I am a police officer) and she begins getting aggressive on me, stating that she thought this was resolved and saying she was insulted. For one thing, this post was made days prior when I had not yet received any contact, secondly I would never consider this issue to be revolved until the money is in my hands and the fursuit was in hers. At this point, she offers me a NDA Contract because she no longer "trusts" me for having made this entry. Ritz is well aware that I have now requested a full $1200 for my refund because as others have mentioned here, I should not take a material cost loss when the issues with the transaction were not my own. The contract is incredibly damaging for me in which is states that I am unable to speak of the event in public or to third parties and states that Ritz may deduct from my refund if she is unable to sell the broken suit she crafted. I have screen capped the contract issued to me (I had to censor our names) and would like AB's input. -> The NDA/Contract I was offered <- (Ritz is the first party where as I am the second) I do not feel comfortable having to sign a contract to have the money I am owed returned to me; I feel like this is a form of blackmail in order to try and silence me if I want the money I am owed back, furthermore the amount offered is not what I am requesting. I want a full refund and that is what I am standing firm on, especially if Ritz is going to refurbish and sell the broken merchandise I was sold. I do not feel fit signing a binding legal agreement that states I am unable to make "any other online postings about the other party" I am additionally saddened by Ritz response here in the community claiming I have falsified any documentation in this entry and went as far as to accuse me of Libel and Slander within the proposed contract. I have not fabricated any of the content within this journal nor would I have had to should I received a functioning product to begin with. I also asked a few friends to review the contract that was presented to me, to which Ritz stated I should never do unless I approach a lawyer. I am in disbelief I was scolded for asking for input before signing a binding legal contract and that made me feel like Ritz knowingly attempted to shaft me. Additionally, while discussing the public image Ritz has gained from this entryI was suddenly confronted with Ritz's fiance (who could not bother to spell my name correctly). I expressed to him that I have no interest in talking to him about the transaction and want Ritz to be present. She returns and demands I resolve this tonight -> Conversation <- At this phase, I am done playing games with Ritz. I am tired of being treated like a bully or a bad guy when I have done all I can to be agreeable and helpful with this situation. My job requires a very taxing amount of my time and I can't be bothered to jump through hoops anymore. I have issues Ritz a final statement and that is where I am leaving it. I will not be accepting any amount under the original $1200 I have paid and if a resolution is not reached within the week, I will be filing a charge back OR if that fails I will be taking legal action. Ritz has proven to me that her reputation takes precedence above her clients and that is why I can not be bothered to be involved in her personal financial matters or give leniency anymore. -> My final statement to her about the matter <- At this point, this issue is not resolved despite Ritz claiming it to be so on social media. Edit 2: Ritz has now hidden her twitter from public view due to her initiating issues with people discussing this entry and claiming she was harassed. I do not support anyone causing her trouble on social media and I have not encouraged any of that behavior. Edit 3: Approximately one hour after I had amended this entry with the NDA they proposed to me, Ritz contacted me again and negotiated a refund. Her reply was as unprofessional as the rest and was of course not without an attempted guilt trip. She assumed my commentary about conventions and ski trips were about money when in reality it was about her lack of contact with me (in the cases where I was told she was too busy to negotiate with me). After accusing me of harassment and reminding me about her tax refund, I was asked to give her my paypal and complied. Despite constantly being told that she could not afford to refund me in full, I was suddenly sent the full amount of $1200. This left me a bit unsettled, however I wasn't going to ask any more when I got what I had requested. I have informed her that I would alter the entry and mark the situation as resolved. I will also be shipping the fursuit back to her this week and will edit the entry one last time to prove I have made good on my end of the bargain. I want to thank the Artist's Beware community for it's insight and help on dealing with this situation. This community is a valuable resource and I am glad to have been able to use it. As far as this entry goes, while it is now resolved I would still consider it a more than valid beware. I think the entry speaks for itself and down to the very end this maker could not handle a professional attitude. I also want to note that this suit will be refurbished and relisted for sale, so buyer beware in the future. I am very disappointed that things between this maker and I had to come to this. I was very polite and willing to work with them to accommodate their own situations if they would help me with mine and that refusal just made it impossible. Ultimately, it was not the desire to right a wrong that got me my refund, it was the desire to salvage their reputation that finally made a nearly two month long ordeal come to a close. If the maker had just shown the same concern for me as a client as they did for their reputation, this post wouldn't have had to be made. EDIT: 3/6/2015: The fursuit has been shipped to Ritz. I can provide a tracking number to the entry if needed and also visual documentation was taken to provide proof the suit was shipped in the most protective way possible, including the individual parts being bagged to prevent weather damage to eliminate any claims proper care was not taken.

https://artists-beware.livejournal.com/810690.html WHO: VeilShadepaw WHERE: http://www.furaffinity.net/user/veilshadepaw/ WHAT: Fursuit commission payment. WHEN: "June 2014" to now (December 2014) PROOF: Oldest conversation I can find of the suit being discussed, final price is decided: http://www.ezimba.com/work/141212C/ezimba16923696789300.png Cut out message: http://www.ezimba.com/work/141212C/ezimba16923657614100.png One payment to me. He also paid $50 but I can't seem to find it: http://www.ezimba.com/work/141212C/ezimba16923692605000.png Asking in September: http://www.ezimba.com/work/141212C/ezimba16923698707400.png Asking this week, reinforcing how serious I am now: http://www.ezimba.com/work/141212C/ezimba16923633740500.png EXPLAIN: I had made him a fursuit finished in October 2013 and he wanted a new one. We discussed this new one at a few furmeets and on my other Facebook account (can no longer access so no proof) before the screen shots in June. At the time he sent me $100, I was halfway done with his head. Suddenly, he lost his job, but still wanted the suit. I was dumb enough to send it to him regardless because he wanted it in time for AnthroCon, as he had emphasized, and thought it would potentially put me at risk for a bad review. I was dead wrong. So he went to the convention anyways, another one (or two?) in the following months, not to mention trips out-of-state... He got a job at the beginning of this month (December) and had been talking about paying for stuff back in September, where my other screenshot is. I finally had enough and PMed him about it only to find out that he needs to pay off "outstanding bills", which apparently doesn't include this fursuit. -- Now, I know VERY well that I should not have given him this suit. It's now a bold statement in my TOS. But now he owes me money and I don't know if I'm going to be receiving payment for this or not because he's proven to not really care now that it's in his hands. So, beware. As a seller or as a buyer (he does commissions).

https://artists-beware.livejournal.com/809651.html [Editor's note: There are images in the LiveJournal post that require an account to view.] Who: Rainfurr/bluueseyler Where: http://furaffinity.net/user/rainfurr What: Refund for unfinished fursuit handpaws When: Approx November 2013 to present It all started with a Livejournal post that I can’t currently find, offering handpaws and other body parts, likely on fursuitauctions. I stated I was interested, and we exchanged information. All went well (she replied fast, proved she bought materials via receipts, etc) until I lost contact with her on LJ around November 2013, which is a little after she had ordered the materials from DVC. The following is notes from Furaffinity after I messaged her on there in January 2014. This is where the problems start. Basically she had animal troubles and couldn't finish the paws. She offered to refund the money, which I accepted. I got one refund in January, and that was it. I contacted her several more times throughout 2014 but didn't get a refund or many replies. In January, I got a single refund as shown below. Proof I paid a total of $120 (and that this started in November). As the notes show, I asked in June and was told I’d get a refund soon. That didn’t happen. Six months go by to now, and I message her again this morning. Waiting for a reply, and posted on here in case that falls through. So far, the only refund I got was January 2014, for $30. I’m not sure what else I can do, but I’m not letting this money go and intend to do everything I can to get what she owes.

https://artists-beware.livejournal.com/807750.html WHO: Royal Tenrou WHERE: http://www.furaffinity.net/user/royal-dog and http://www.twitter.com/royaltenrou WHAT: Fullsuit WHEN: March 2011 to Now (November 2014) PROOF: Please note - You have to read the early emails from the bottom up. Click for larger versions. Proof of Payment: First emails (beginning of the breakdown): Previous Deadline: Last emails: EXPLAIN: In March 2011, I visited the Midwest and ended up staying with Royal for a few days after meeting him through a mutual friend on FA previously. He mentioned that he wanted to go beyond his regular 2D art and get into fursuit building and at that time I wanted to bring my alt character to life. He decided to take me on as his first project, charging me $500 for a fullsuit. In September of that year I sent him the $500 and sporadically communicated with him over the next two years. When I reached out to him in November 2013, he said that the project was on hold. I got upset and had a back and forth with him (illustrated above). I wanted the unfinished suit so I could get someone else to complete it and he refused. After a cool down period, I emailed him again in February 2014 and he finally made some decent progress. Over the next seven months he made great strides building the suit until he seemingly hit a brick wall in October where he stated that his workspace was being compromised due to a ceiling leak. After the 16th however, he stopped communicating completely, yet according to his still active Twitter he was able to find time to pursue other interests. It has been over three years for the suit and to be frank, I feel he has simply stopped working on it. At this point I feel a refund would be impossible to obtain and I simply want the unfinished suit so I can get a professional to finish it or for him to at least provide a update and finally get it done. I know things have been difficult for him, but three years is long enough to wait for something like this. UPDATE (12/18/14): After sending him an email stating that I was preparing to take him to small claims court over the issue, he finally sent a progress picture of the head. He also stated that he would not communicate with me until the suit is finished and he would send update pictures at his discretion only. Should I hold off on small claims court or should I pressure him into relinquishing the incomplete suit and just having someone else finish it? UPDATE (2/17/15): Around January he reached out to me with another update and ever since then he has been consistently in contact with me, complete with progress pictures. I'm really glad that this is working out without resorting court or anything. UPDATE (3/6/15): Communication has improved tenfold and the head is pretty much done! Only thing left are the paws and tail. I'm excited for the final product and it looks like this is on its way to being resolved. UPDATE (5/8/15): THE SUIT IS DONE! Since the previous update, he has been working all out to get it finished and I cannot put into words how happy and proud I am of him now. Communication was excellent the last two months (via DMs on Twitter) and the work itself blew my expectations out of the water. Waiting for the suit to finally arrive next week so I can take pics. This should be resolved as soon as I get the suit! UPDATE (5/20/15): I received the suit about two weeks ago and after putting it through its paces, all I can say is WOW! The head is well built (love the attention to detail such as the velcro strips that replicate the character's eye black stickers), the paws are super soft, and the tail is great. Sadly though, the bodysuit is too small and will need to be altered, not Royal's fault though since it was the first thing finished and that was around two years ago (the body was based on a three year old DTD... yea I got a bit fat >.>). Also the head was a bit tight and I had to remove the moving jaw, just added fleece to the gap and its all good now! I gotta say that its one hell of a suit and I absolutely love it! This is definitely resolved!

https://artists-beware.livejournal.com/796376.html WHO: SUGARFACTORY WHERE: http://www.furaffinity.net/user/sugarfactory WHAT: A box with fursuit accesoires, which was included in our deal about buying a second-hand partial. WHEN: I started contact around April 2013. It's now been 17 months since I didn't get the box she promised she will send. PROOF: Where to start 😉 These are screenshots from skype. She said she would include the extra if I would fo with the buyout deal ($1100) http://i.imgur.com/QtCV0nw.png . 8th May 2013, promising more stuff: http://i.imgur.com/XUg5km9.png & http://i.imgur.com/UtPbn1i.png 19th May 2013: My box arrived but not everything was included (the extra's). Checking with her http://i.imgur.com/xIsrPXo.png 25 June 2013: Promising her a box in return: http://i.imgur.com/uSDOOl7.png 27 June 2013: She wanted to include in the box a set of extra handpaws since the ones I got in the buyout deal weren't in good condition. http://i.imgur.com/rJqIAot.png 11 November 2013: http://i.imgur.com/H4zkB2V.png Telling her to skip the handpaws if must because I really would love my stuff at some point. 13 January 2014: She keeps stating she will send the box and is working on it... http://i.imgur.com/qlbJykT.png 15 March 2014: I've send her my box, with worth over 120$ of stuff. http://i.imgur.com/vpXY2ev.png Also she promises me a tracking even without sending anything. 21 March 2014: She lost the tracking it seems.. http://i.imgur.com/RQF0RGV.png 25 March 2014: Yes she lost it http://i.imgur.com/rMwlRp6.png And I never received the package since. but wait a minute? the fursuitaccesoires weren't included? 9 May 2014: http://i.imgur.com/9ThsE7g.png An excuse for not sending the box. 21 May 2014: http://i.imgur.com/N0XGVzF.png Saying to stop putting anything in the box extra and just send it to me. May 2014: Ignoring me http://i.imgur.com/T7cBgaL.png 5 June 2014: I wrote a message to her that I was despressed with not getting anything http://i.imgur.com/Ohuuz54.png . also http://i61.tinypic.com/1zdma9u.png saying that I would love to pay to get it here 24 July 2014: She's sending a box soon, because she's selling another suit, asking her if she will send mine too.. http://i.imgur.com/aF9XYi5.png 29 August 2014: Her fursuit she sold, has arrived at the new owner. Mine again... not send. http://www.furaffinity.net/view/14401597/ Today (27 September): https://twitter.com/sugarypuppy/status/515870207848374272 First time I ever EVER see a picture of stuff that would been send my way. But where's the bandana's? Jail-Plushie? Only recognizable thing is the tail. I can give you a lot more screenshots if you like. EXPLAIN: Sugarfactory sold her fursuitpartial "Jail" from OneEyedDoe in April 2013. She said if I would get the buyoutdeal instead of bidding, I would get extra's. As you can see in the links, she later promised more and more stuff. I was so exciting and I thought we were really friends. THANK GOD I've received the most important part: the partial. The fursuit is with me and I'm suiting with it over 1,5 years now, I'm really thankful for that. It surprised me that she didn't send everything that was in our deal in that first fursuit box (19th may). Also later suddently, in a second box that never arrived, she said that the fursuitstuff weren't included (25th of March.) One thing that made the package take long was that she commissioned extra handpaws because mine were a bit old now, at Autumnfallings. But they took so long that I said to her to get her money back, leave them out of our deal, and just send me the box. I also though that sending a box back, would help our friendship. I did send a box with Dutch treats and candy and toys, but never got a box from her back. Lost? Never been send? I'm not sure. The problem since the beginning was: - She said she will send it <..insert day here..> - She said it failed <..insert excuse here..>. Really, she gave every excuse possible. No money, sick, floodings, postal office closed, adress lost, busy, ow and when she had no money I offered to pay the shipping, but she refused. I even have PROOF that she send out other boxes and stuff as well.. but why not MINE? (The second fursuit she sells 29 August) The only thing I said over the last YEAR was "Please when will the box be send?" and than the above steps took place. She stated later that, this box she owes me are all GIFTS and she can take the time she needs Update (29-9-2014): Sugarfactory promised to send out the box this Monday. The content is discussed. I will update when I received a working Track&Trace. Update (6-10-2014) Package send 1 oct. Tracking works and it's on its way to Europe About the critique in the comments below: Yes, I used some inmature language and was angry. I read the termes about keeping it polite on this forum but I didn't always keep that in mind and I'm sorry for this.

https://artists-beware.livejournal.com/795792.html Who: Furrybandicoot Where: http://www.furaffinity.net/user/furrybandicoot/ http://www.furaffinity.net/user/bandicootstudios (Both abandon but active on Facebook.) What: Two felt badges, $22.00 When: Feb 15th-Present. *I piled up all the screenshots in a album on Imgur, link is below. Boyfriend's name is also crossed out. http://imgur.com/1BKBQ5T&3DQRFvM&O80ZcBt&IS8zZB5&vYbDbfB&bxmc9ii#0 *Picture 3 and 4 are switched around. Sorry to confuse! Explain: Bandicoot is a local-ish fur that is on our state fur group. In February she posted a few pictures of her felt badges done for other local furs in the group. I got a liking to them and asked for two, for my boyfriend and I. Paid the same day and was told they would be finished within 2-3 days. I sent over a private message for an update and was told they were mostly finished. We had a fursuit build party coming around, which was perfect for her to bring them by instead of mailing them. Came to the party and I can't remember the reason she didn't bring them. No biggie. She said they would be shipped to me when she got home. After that, no further contact. Around the 25th of August a couple of friends of mine drove up to meet with Bandicoot to visit and other personal reasons. Again, I asked about my badges and given another explanation of them being misplaced in her home. A bit annoyed but brushed it off and said okay and asked to keep me updated if they turned up somewhere. Update: This was the last reply I got and no response since, during all that she has been online and posting freely. Why is it so hard to mail them to me? I have not asked for a refund due them being completed, yet no proof that they are. Just have that bit of hope to them being done as she stated. Update: 10/9/14 That was the last time she contacted back than unfriend my from FB. She has ignored others whom she owes to boot. So I'll be counting this as a loss. http://imgur.com/CmpPRHx Do not commission this artist. You'll receive every excuse in the book and no product.

https://artists-beware.livejournal.com/785154.html WHO: Sugarfactory/Sugarypuppy/StarfruitStudios WHERE: http://www.furaffinity.net/user/starfruitstudios http://www.furaffinity.net/user/sugarfactory https://twitter.com/sugarypuppy WHAT: Premade fursuit partial of DJ the Corgi Shep. WHEN: I first inquired about the partial July 6th of 2013 and made the payment on the same day. It has been about a year and a month now and have not received any type of payment. PROOF: Screencap of payment: http://i.imgur.com/Tw9lU9E.png Screencap of first note of interest: http://i.imgur.com/9TCae4o.png Measurements given and payment confirmed: http://i.imgur.com/Jt0r85z.png EXPLAIN: July 6th of 2013 I inquired Sugar about one of the premade fursuit partials she was offering. This was actually the "first"of the few fursuits she was going. I paid in full the $175 she was asking for. Initial contact and communication went well, telling me as to when she would start working on DJ just 4 days later: http://i.imgur.com/FgVeaMs.png That was the last time I got a personal note from her on her fursuiting account, but progress shots of DJ were submitted until August 17th . (submissions are still on her page) http://i.imgur.com/Qe0QO4z.png http://i.imgur.com/i6INqzH.png http://i.imgur.com/uLDY3oI.png http://i.imgur.com/sdeJkfw.png http://i.imgur.com/lcZ2mP7.png http://i.imgur.com/sr2WU5F.png This is also the day where she posts a journal promising new updates soon, none were made on my suit and the last submissions on her account were made a day later of a few other projects she was working on. September 15th 2013 she is hosting a garage sale with tons of fursuit materials, some including the furs for my suit and a few other suits she had been selling at the time. http://www.furaffinity.net/view/11539093/ October 14th of 2013 she makes a journal explaining she was working on another fursuit that was due that month. No pictures were actually posted and that was the last update on her fursuiting account. http://i.imgur.com/H3CDzVv.png Sugar has a history of deleting shouts and journals frequently, but around December - February she posted a journal updating her commission status and that she was offering refunds to all who wanted them. During this time I commented, asking her when I should expect to see my fursuit. She told me that she was no longer doing any of them, and instead offering full refunds for the work as it was taking too much of her time. I was perfectly fine with that and at first I was patient, as I was aware of the depth of the debt she had put herself in. http://i.imgur.com/zPnt8WB.png At one point I had even gotten a letter in the mail and a free chibi from Sugar due to the kindness and patience I had shown regarding my refund. March 2014 she is offering traditional badge commissions for $25 dollars, at this point I'm still playing nice and being patient and as a fan of her art I didn't want to pass this opportunity up. As expected there is an issue in getting the commission and I have to bug and prod her to have it sent out in the mail, I also ask yet again as to where my fursuit refund was and she says her bank account was compromised. http://i.imgur.com/uCRTKlL.png http://i.imgur.com/JPIT9uf.png July 1st she asks for a commissioner roll call, I once again send her a note about the details for my refund. http://www.furaffinity.net/journal/5897408/ http://i.imgur.com/dfdnW2M.png July 22nd I inquire again about the refund (you can see I'm getting impatient) and I get the same vague responses. http://i.imgur.com/0rdYckw.png And this is where we are now. I know it has only been about a week and a half since she has last updated me on this, but I find it odd especially since she had just recently sold her expensive ($2700) fursuit that she still cannot come up with the $175 that I have been waiting for. http://www.furaffinity.net/journal/5962138/ Not to mention I am the one who has to constantly bug her about a refund instead of keeping her paying customers updated. I feel like I have given Sugar ample time to come up with the refund and given the circumstances, personal or not, this is just inexcusable. While she has been nothing but kind to me in regarding this issue I have heard less than nice things from other people. All in all the experience started out tolerable and now I just want this resolved as soon as possible, and it seems the only way anyone has ever gotten a refund from her was to get this out in the open. tl;dr Am still owed a $175 refund from a year ago. Have received nothing but constant excuses as to why I haven't seen any of the money. Was understanding until I began to realize/see that the "nice guy" front she was using with me was just a charade, as seen as to how she treated another one of her customers. I will let her know about this a_b but I feel that it is necessary to keep this posted as it seems many others are still waiting for their refunds. Payment has been refunded so this can be marked as resolved!

https://artists-beware.livejournal.com/781113.html WHO: Starrik, StarrikKyrubui, WonderFursStudios WHERE: http://www.furaffinity.net/user/wonderfursstudios/ http://www.furaffinity.net/user/starrik Also there was trouble at FWA2014 during our convention. Also at Anthrocon 2014 regarding seams popping and various other things falling off / breaking. Namely pawpads, and the tail zipper being reversed. WHAT: 1400$ for Full digitigrade fursuit, including movable jaw, and 3d follow me toony eyes. WHEN: Starrik showed me Turbowolf's head as an example and the Resin head as well for examples. I also at this time requested fullbody suit examples to which she stated she had no pictures taken but built Turbo's https://dl.dropboxusercontent.com/u/19358828/1375132686.awesomepawsome_1374768980.fuchsia_turbohead.jpg and https://dl.dropboxusercontent.com/u/19358828/1367806068.awesomepawsome_jcheadwithhandpaws.jpg I liked the style of both heads enough to approve her and give her my details and confirm with her. Initial payment was March 3rd Conversations discussing what I wanted took place shortly after through twitter DMs Suit work didn't begin til later that month. Signs of trouble began to show almost immediately when she refused to provide updates for unknown reasons and stated that I approved of the handpaws claws, pawpads. Along with the fact the paws did not fit properly between my thumb and pointer digit. She later hired several other people and formed a business named "Wonderfursstudios" with herself and several friends. Final payment was sent on June 10th in the amount of 350 as I was told I owed. A rough time line of the situation from initial conversation, to 1st payment (or agreement of trade) to signs of trouble. PROOF: All of her business transactions were done through her boyfriends PayPal account. Sekioh. https://dl.dropboxusercontent.com/u/19358828/Starrik/ss (2014-07-08 at 04.45.14).png Statement of how much I owed http://puu.sh/a2Gpb/b4c8f2933e.png https://dl.dropboxusercontent.com/u/19358828/Starrik/ss (2014-07-11 at 07.33.33).png final payment There was also a sewing machine I had to buy for her which was part of the payment valued at 50$ EXPLAIN: Trouble started about half way when I was given an estimation by her that I would have "at least" a partial in time for FWA. Though while we were at FWA she claimed several people had contacted her claiming I was going to "dispute payment" and "chargeback scam" her. One of which being a good friend by the name of Sovy Kurosei upon asking him had he contacted her he stated he did not know her let alone that she was making my suit at the time. When I had also requested her for proof of the notes / DMs containing all of that she magically lost them and claimed FA glitched and deleted them all. After I saw the handpaws in person with the Silicone installed in them I was very displeased and with how things were going so far I just wanted to be done with it all honestly. The center pawpad on the handpaws were rough and looked realistic and not toony as I had requested. Not to mention the handpaw also did not fit on my thumb and index properly. Out of the 1400$ and having to also buy her a sewing machine and her running out of money for parts, eg; the silicone for handpaws, or resin for jawset. https://dl.dropboxusercontent.com/u/19358828/Starrik/ss (2014-07-08 at 05.39.39).png Below was her quote of how much a foam based head from her would cost. Along with the none shaving of handpaws. I figured I could get someone else to shave it. https://dl.dropboxusercontent.com/u/19358828/Starrik/ss (2014-07-08 at 03.44.09).png Later on I found out that was a good choice after they used a regular hair trimmer, and not a dog grooming trimmer. Likely with the default blade...which broke part way through shaving my head and caused nasty deep cuts on the suit. https://dl.dropboxusercontent.com/u/19358828/Starrik/Brfkc_8IIAAMphS (1).jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brfxb66IQAAozLx.jpg She has been trying to help me fix the suit but the main reason I am doing this is because I have learned now she is in no way the fursuit maker that made the Turbowolf head. Let alone able to produce quality of what she plagiarized as her work to coax me to buy from her. https://dl.dropboxusercontent.com/u/19358828/Starrik/Screenshot_2014-07-08-21-20-37.png There is a large stress point on the left side of my suit despite her having made a DTD with me and the assistance of Sekioh. The left footpaw does not fit my left foot properly and is loose. Both footpaws the right inner claw was popping out because she had only glued one side. Not to mention the footpaws are completely different sizes..and shapes https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp8gDZIAAA2j7N.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp8hHAIUAAUxht.jpg She used BLACK SEWING STRING for WHITE FELT TEETH.. https://dl.dropboxusercontent.com/u/19358828/Starrik/20140708_170426.jpg She did not properly hatch the silicone for the handpaws and they were popping off at Anthrocon at the lightest touches. Not to mention the fur where they were going to be installed at was not cut but actually melted by the hot glue. https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp_mNaIIAA4TyI.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/20140707_184638.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp9vPGIgAENHRc.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp_iv8IQAAJH34.jpg Not to mention when I told her I was unhappy with the handpaws this was her response. She puts her own likes above mine and feels the need to state she LIKES them herself as if to influence my opinion. I saw the handpaws only with the fur, never with the pawpads or claws. http://puu.sh/a35Da/41efd4de77.png The eyes had exposed glue everywhere, and one spot was not even glued properly and the material used for the eye around it was not a hard material but a foam like one. https://dl.dropboxusercontent.com/u/19358828/Starrik/BrqHQ9qIcAAzNOe.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp7UQSIQAEeJQM.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp_poSIQAAOlLn.jpg There was exposed foam in several places on the head along with seams. https://dl.dropboxusercontent.com/u/19358828/Starrik/20140708_165624.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp7kk2IcAAZ-k1.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp7UQSIQAEeJQM.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/Brp71MRIQAAz8WM.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/BrqDF1lIAAAh2Sl.jpg - sewing not tied off properly Pictures of an overall view of the head. Bare in mind I did have it touch up trimmed at Anthrocon, and reglued by another fursuit maker. You can see though the head is clearly off centered by a lot and not to mention my markings as well. https://dl.dropboxusercontent.com/u/19358828/Starrik/20140708_170426.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/20140708_170420.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/20140708_170414.jpg https://dl.dropboxusercontent.com/u/19358828/Starrik/BrqEX0DIIAAejjL.jpg When I asked her to give me the fur scraps / left over fur from my downpayment I received this. https://dl.dropboxusercontent.com/u/19358828/Starrik/ss (2014-07-08 at 10.56.39).png https://dl.dropboxusercontent.com/u/19358828/Starrik/ss (2014-07-08 at 10.56.55).png https://dl.dropboxusercontent.com/u/19358828/Starrik/ss (2014-07-08 at 10.55.19).png I believe she can properly repair the footpaws, and handpaws, or make new ones that are improved. I do not desire a refund for these but rather a proper repair along with these the bodysuit. I do not wish risk having her make another head. So with that I expect a refund in the valuation of the head as she quoted above of a price between "$500 to $600" as it is not possible above examples is the quality of her work. Thus I believe I was wronged by this maker in full about the quality of fursuit heads outcome. Which was a complete scam/forgery on her part to try and claim someone elses work as her own and according to FuchsiaPossum http://puu.sh/a35Wl/37c257838d.png Starrik was only her PR for the most https://dl.dropboxusercontent.com/u/19358828/Starrik/twitterfuchsia.png a statement from the maker stating she NEVER even helped on that head. According to Fuchsia all she assisted with was the stress test. At this point she has zero intention of refunding me but insisting she can repair all of this damage, and has actually requested me if I desired new claws for my fursuit handpaws I would have to pay for them myself. Even if they are a $10 set from DVC and the current set is a set I never approved nor was happy with to begin with. 7/23/2014 UPDATE: We have met an agreement in which the following will take place The fursuit head will be fully refunded - $400 (though was quoted $500-$600 for a head alone without a suit) of which no money has been received yet. Handpaws are to be remade Footpaws are to be remade Bodysuit is to be FULLY repaired to quality standard. Otherwise it will be FULLY refunded. 7/30/2014 Additional pictures/evidence of bodysuit: A lot of handsewing had to be done in the tail to fix the markings by Starrik at Anthrocon. Updates of 12 holes repaired total, and in the tail itself as well. https://dl.dropboxusercontent.com/u/19358828/Starrik/20140719_182436.jpg - Left side stress point, I am unable to raise my arm higher than this. https://dl.dropboxusercontent.com/u/19358828/Starrik/20140719_182443.jpg - Right side lift can go a bit higher https://dl.dropboxusercontent.com/u/19358828/Starrik/20140719_182536.jpg - Assymetry of markings https://dl.dropboxusercontent.com/u/19358828/Starrik/20140719_182718.jpg - Suit wants to slip off the left side of my shoulder. https://dl.dropboxusercontent.com/u/19358828/Starrik/20140719_182629.jpg - Example 2 of the shoulder slipping off left side. https://dl.dropboxusercontent.com/u/19358828/Starrik/20140719_182708.jpg - Current tail attachment arrangement. https://dl.dropboxusercontent.com/u/19358828/Starrik/20140709_130111.jpg - The temporary belt attachment fix at AnthroCon https://dl.dropboxusercontent.com/u/19358828/Starrik/20140731_015756.jpg - Non-sewn area https://dl.dropboxusercontent.com/u/19358828/Starrik/20140731_015843.jpg - Hole in the center of fur https://dl.dropboxusercontent.com/u/19358828/Starrik/20140731_015911.jpg - Inside shot of clumped machine sewn fur https://dl.dropboxusercontent.com/u/19358828/Starrik/20140731_015930.jpg - Outside shot of clumped machine sewn fur 9/6/2014 UPDATE: https://dl.dropboxusercontent.com/u/19358828/ss%2B(2014-09-06%2Bat%2B10.10.50).png - Email of agreement, request of when she will pay. Along with statement of handpaws / footpaws would be done "by the first" which is another example of them setting personal deadlines and missing them. 9/21/2014 STATUS UPDATE: 400$ Refund: not yet received New handpaws / footpaws: not yet received 10/20/2014 STATUS UPDATE: As of 11:38PM I have received partial refund of 200$ leaving 200$ to be paid at this time. Handpaws and Footpaws are yet to be received but Starrik has made good gesture on her part with partial repayment thus far. As of this point I am signaling she is showing good gestures towards positively resolving this issue. 11/5/2014 STATUS UPDATE Another 200$ has been repaid. With that the 400$ owed has been repaid but this still leaves the handpaws and footpaws. 8/9/2015 STATUS: Bodysuit has been given to Starrik for repairs. She's also working on newer footpaws and handpaws. 8/23/2015 ADDITIONAL INFO: While randomly searching my name on twitter I found old logs and found out when Starrik sent me reference of FuchsiaPossums work as her own. https://dl.dropboxusercontent.com/u/19358828/screencapture-www-furaffinity-net-msg-pms-12-45381554-1440381697274.png http://puu.sh/jMhwM/9e5c550862.png and an archive of those tweets https://archive.is/xrXSj

https://artists-beware.livejournal.com/777201.html WHO: PurpleSlushie WHERE: http://www.furaffinity.net/user/purpleslushie/ WHAT: Fursuit head WHEN: November 10, 2013 until Now [June 20, 2014] Summary: Months of waiting for a fursuit head, still haven't received it yet.. PROOF: http://i.imgur.com/GBw8ufe.png http://i.imgur.com/IUBN7WI.png http://i.imgur.com/WPtqnqe.png http://i.imgur.com/ah594wY.png http://i.imgur.com/nsh0lhB.png http://i.imgur.com/aVMUvNI.png http://i.imgur.com/Ms7r05N.png http://i.imgur.com/gmgVIte.png http://i.imgur.com/QkQG7kf.png http://i.imgur.com/CNGSB8g.png http://i.imgur.com/TleWOlL.png http://i.imgur.com/KH5wiJM.png http://i.imgur.com/mq5iUqS.png http://i.imgur.com/WierFes.png http://i.imgur.com/Aj1R302.png http://i.imgur.com/PgJcrqr.png EXPLAIN: November 10, 2013: I've asked PurpleSlushie if she was opened for commissions and I wanted her to finish my head base. She asked to see photos of the headbase. [http://i.imgur.com/GBw8ufe.png] She said she can modify the muzzle for $300 [http://i.imgur.com/IUBN7WI.png] and accepted the commission request. I was definitely interested and pursued on doing business with her. She wanted full payment upfront before she does any work [http://i.imgur.com/WPtqnqe.png]. November 17, 2013: A week went by and I had enough money to send her the $300 for the commission. She also wanted another $20 for an extra attachment for my fursuit head, which I was fine with. [http://i.imgur.com/ah594wY.png] PayPal transaction here: http://i.imgur.com/nsh0lhB.png December 17, 2013: I haven't head from PurpleSlushie in a month, so I wanted to know if there was any updates, so I've sent her a note asking when I be able to send me my head so she can modify it. She said I can send it any time before the end of December. [http://i.imgur.com/aVMUvNI.png] January 28, 2014: I've already sent out the head and still haven't heard from her if she's gotten the head or not, so I've sent her another note, asking if she's received it. She said she got it on that day and she asked if it was OK for her to modify the lower jaw. [http://i.imgur.com/Ms7r05N.png] January 30, 2014: I've asked for her PayPal address again so I can send her the extra $20 for the head accessory attachment. She said she is going to try her best to make it because she hasn't done anything like that before. She also said the fursuit head would be done by the end of that month, or by mid-March. [http://i.imgur.com/gmgVIte.png] February 25, 2014: Another month goes by without any updates, so I've noted her again. She said she's done modifying it and it's ready to be furred. She also requested my e-mail so she can send pictures. March 22, 2014: Haven't heard from her in a month again, but I've received a note from her cousin, saying she will be furring the face and ears, and do detail work around the eyes. [http://i.imgur.com/CNGSB8g.png] After receiving that note, I felt so relieved seeing an update on my fursuit head. She said she'd send me more photos later on in the week. [http://i.imgur.com/TleWOlL.png] April 17, 2014: Her cousin sends me a note again, updating me. She asked what kind of nose I wanted. [http://i.imgur.com/KH5wiJM.png] May 26, 2014: I've sent her another note asking for an update, she replies, promising to send me more photos and having it finished by the weekend. [http://i.imgur.com/mq5iUqS.png] Excited with the good news, I asked if she will be able to ship it ASAP and provide a tracking number for it, she says there will be a tracking number but she was unsure if she can ship it ASAP because of unreliable transportation. [http://i.imgur.com/WierFes.png] June 4, 2014: Still not receiving any more pictures, I've left her a shout on her page and she responded, saying that the head is ready to be shipped. She also waiting to get a new camera so she can send me more pictures in a couple days. [http://i.imgur.com/Aj1R302.png] June 9-16, 2014: I've sent her an e-mail, because she asked if it was my e-mail so she can send me the pictures of my fursuit head. After waiting for months and months for pictures, I've already become impatient.. [http://i.imgur.com/PgJcrqr.png] As of now, June 20, I still haven't received any more word from her. It feels like every time I contact her, she promises to send me pictures, which she doesn't. It also feels like she is avoiding me. I feel like I've lost $320 and I cannot dispute with PayPal to get a full refund back.

https://artists-beware.livejournal.com/776486.html WHO: HotCoffee WHERE: http://www.furaffinity.net/user/hotcoffee/ WHAT: Fursuit partial http://i157.photobucket.com/albums/t41/twizler_skunk/13483379400-1400345573_zps74a23902.jpg WHEN: Payed for it may 30, received it in the mail June 17 PROOF: http://i157.photobucket.com/albums/t41/twizler_skunk/bill_zpse29778bf.jpg EXPLAIN: Item arrived in the mail damaged and missing the feet, I immediately took photos of the damage, and of the box/ shipping material. http://www.furaffinity.net/view/13749919/ http://www.furaffinity.net/view/13749944/ http://www.furaffinity.net/view/13750022/ . I then Noted the seller and asked for a refund, that was refused. http://i157.photobucket.com/albums/t41/twizler_skunk/NewBitmapImage10_zpse81cae28.png Stating is my fault. I have talked to Paypal and they will refund me once i ship the item back, But im still going to be out what ever it cost to ship back. The fa link basically tell it all. *Update* Paypal has issued a refund. Issue resolved.. lesson learned.