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  1. https://artists-beware.livejournal.com/956264.html WHO: Remix Angel Dragon / Nightwolf Costumes WHERE: Facebook –business page apparently deleted; tags/links to business page are broken, did most business through personal page FurAffinity - http://www.furaffinity.net/user/nightwolfcostumes (business, has been cleared out and no submissions are in gallery) Furry Network https://beta.furrynetwork.com/nightwolf/ Twitter https://twitter.com/remix_dragon WHAT: Full digitigrade fursuit valued at over $1800 USD , fleece hat valued at $25 WHEN: Dec. 2014 (when first payment was sent) to present (suit was paid in full May 2015) Read below the cut EXPLAIN: I first commissioned Remix for a fleece hat of my Dutch Angel Dragon character back in September 2014. In December that same year she opened for fullsuit commissions so once again, after seeing her previous work decided to commission her. It was agreed upon that the fleece hat I had previously ordered would be sent along with the suit once it was done (however, I had never seen any shots of a WIP or even a finished hat). We agreed on a payment plan of 25% each month until the suit was paid off. January 2015 I sent her a payment of $450 USD(via Friends and Family to avoid the conversion fee, I was told -strike one on me) then mailed a DTD, a pair of shoes and a hand tracing. As soon as the next month rolled around I was messaged for the next round of payments, but I had to adult (to put it simply) and told her they may have to wait, in which I was then told if I didn’t pay I’d lose my commission spot but that she also wasn’t going to do that. I was able to pay her toward the end of February when things ironed out. Paid her again April 2015 and asked about a possible completion date of Anthrocon 2015. Was told she would start working in May after the last payment was sent. The last payment was sent in May 2015, and work began. We talked back and forth about furs and measurements. It was revealed that the suit would not be completed for AC ’15 but I told her I was fine waiting. September rolls around and we’re still waiting on fur. No other WIPs, such as foam work, were shown. She also asked to keep our conversations between her business page and myself instead of her personal one, but this transition never happened and we continued talking for another year on her personal page. Communication stopped Nov. 2015. After that I’d heard nothing from her again until April 2016. In the meantime she was posting other suit work and finished costumes, as well as sharing excitement over having a character of hers made by a popular maker. April 26 I am finally shown my first WIP picture: the handpaws. In May 2016 I received another WIP photo of the tail. After that I was told she couldn’t finish the bodysuit because my DTD had somehow fallen apart and was full of holes, thus requiring me to send and make another one. I didn’t hear anything for a couple months while the artist went to Eurofurence, despite seeing her post a redo of her own personal suit as well as more work. I messaged them August 20th to ask for updates and was told they were still settling in from the con and wanted another week. I reconfirmed sending a new DTD and was promised extras because of the wait. September 2016 I am notified that they received the DTD, but still no new WIPs. Finally, in October 2016 they send me an invite link to a telegram chat they had created to keep all their customers informed. This is the last time we spoke over Facebook messenger. After the move to Telegram I no longer received any updates regarding my suit, but the artist continued to show off work on other suits, her own suit being made by a popular maker and mention things going on in her home life. She mentions she will have four more hands in the studio to help her with suit work. November she posts another finished head and mentions she will change my sculpt to match that one- keep in mind I have yet to even see any WIP shots of a head at this point. Halfway through November she posts more suit updates but no mention of mine, just alludes that everything they have been working on will be shipped out. There's talk of having everything shipped in time for Christmas, yet still no mention of my commission. Updates in January are sporadic, she's posting that she's sick and disappears for days at a time or even a week. January 23rd she tells us things have gotten worse since she worked instead of bedrest so she's stopping for a while. February she lets us know more about her health, and because of this she is stopping all work, and no refunds are going to be given to anyone. She calls in another person to speak on her behalf and again states there will be no refunds, and to sympathize with her as it is a very difficult time for her, we have options, take them or leave them. I stated my case to this new person, first in the chat then in PM, explaining that while I understand the severity of the situation I can’t just walk away from that kind of money, especially where no other WIPs had been sent since May so I couldn’t even be sure the suit was that close to being finished. I even offered a partials refund of $1200 to cover the material costs and labor already put in and her “spokesperson” stated no, no refunds at all, and “this is the risk you take when commissioning”. They finally do agree on a $1200 refund, as a payment plan, and that they would ship me the parts finished and the remaining fur that I could then take to another maker. I was told I would get a track and trace (tracking number) when it shipped, and the first refund payment was due to start in April 2017. Towards the end of February I reached out to this person again for an update and was told they'd get back to me. I haven't heard from them since. It is now nearing May 2017, and I haven’t received a tracking number, my package, or even a cent of a refund payment. Inquiries to Remix herself are met with “I don’t have the money to refund you, I am ill,” and when asked about the package I am told her father shipped it and she would get it from him as soon as she could. I never have, and my messages are now going on ignored. The Telegram group for her business is now shut down and any business pages relating to Nightwolf Costumes are now wiped clean. Meanwhile, Remix posts actively on Twitter about her upcoming fursuit from a large maker, which as of this writing has been finished and is being shipped to her. She is also very active in a telegram chat for Dutch Angel Dragons, that I am also part of. I warned her about writing an artist’s beware if I wasn’t given the tracking number, and I have yet to get a response from her other than “I’m ill”, so here we go. I know I have a slim to none chance of ever seeing my full refund back, or even the fur. I know I shouldn’t have sent the money without an invoice, or without ticking Goods and Services. I learned the hard way, and I’m hoping others don’t make the same mistake I did. I'm posting this to not only warn people about what happens when invoices and paper trails aren't made, but to also stay away from this person, even if they get back in the business. PROOF: All aforementioned and linked screenshots. ADDING: At the beginning of May Remix reached out to me and asked for my email and phone number – she was referring me to a third party to get this resolved as soon as possible. As of this writing I have heard nothing from her or this third party. I reached out to her May 14th asking if she’d heard anything from that third party and I have heard nothing since. 5/26/2017-ADDING MORE: A rather lengthy response from the maker: here here here here here here here here here here here here I've also been called out on Twitter by Skypro herself, my name isn't used but it's passive agressive enough that I can figure out it;s about me. Note that not once in this entire beware have I ever said I'm insisting Remix finish building my suit. All I've asked for is my refund and the supplies to take my commission to a different maker. Proof is here. 5/27/2017 Woke up this morning to a messge from Remix, with photo proof she has shipped two boxes to me, and a refund via Paypal of $1,080 ($120 was witheld to pay for shipping). I had tried to be reasonable and suggest a payment plan again to make it easier on her but she refunded the full amount. I'd consider this mostly resolved, once I get the boxes in the mail and find what she sent is as she described (all the work she was able to finish, plus the remainder of the materials) I'd say this could be completely resolved. 6/8/17 I came home from work to find that two boxes had been delivered, but they required a signature to be turned over to me (they had been delivered at 9 am, I didn't get home till 6 and I live alone). I was away all weekend so I was only able to pick them up today. Frankly, I'm disappointed. I was told I would be getting handpaws, a tail, feetpaws, and a half sewn bodysuit, plus my fleece hat and materials to finish the suit. Instead I got no hat, handpaws that barely fit my hands despite the hand tracing I sent her, a pair of foamed feetpaws with only one showing the carving process, a tail that isn't even backed and closed up (basically unwearable), and a barely even sewn bodysuit, many pieces still have pins holding them together. I also received both DTDs back (one was cut up to make the fur patterns) and almost all the fur used to make her (I don't have the brown or the green used in the tail). I'm disappointed, largely because I was led to believe more work had been done than this when I agreed to a partial refund but also because any quotes to try to get this finished are going to be through the roof, there's still so much work to do.
  2. https://artists-beware.livejournal.com/989740.html This is a mod repost as the original by @MystWuff has been deleted. MOD COMMENT: Please keep the comments focused on the beware itself. How/why the post was originally deleted is NOT the topic of this post. WHAT: Commissioned Shaynox Studios for a pair of fursuit pants and outdoor feetpaws. WHEN: Around Late August 2017 Shaynox studios posted on Facebook that they were open for commissions for both fursuits and fursuit parts. They posted examples of their works. And I contacted shay telling her I was interested in commissioning her for a pair of fursuit pants and feet paws. On September 12th 2017 I recieved an invoice and paid $325.00 USD for the commission and she added me to her qeue on her Trello. She stated she could ship the completed to commission or pick it up from her table at the dealers den at Furnal equinox 2018. The original completion date was to be February 2018 before furnal Equinox (march 15-18) EXPLAIN: in January 2018 I began contacting shay regarding updates if work had begun on my commission. She said she began working on my feet paws. Then in early Feburary I again contacted her for updates and to ask if they would be completed in time for furnal Equinox. She said they would be ready and available for pick up at her table Saturday March 17th in the dealers den. On March 17th 2018 I arrived at Furnal Equinox and messaged shay to ask if I could pick up my fursuit parts. She contacted me saying she had left them in her room and would have to got get them around 12 pm. After 12pm me and my finance went to her table at the dealers den and then she told me in person that she had forgotten my pants and feetpaws at home. But she was going to send her husband back home to pick them up. And that they will be here to pick up the next day (Sunday March 18) On March 18th I again spoke to shay at her table at the dealers den. She said her husband did not pick up my pants and feetpaws. She offered to ship them to me with no cost as soon as she returned home from the convention, and offered to make me a pair of handpaws for the inconveniences. She took down my shipping information in her laptop. I had received no further messages from shay since we spoke on March 18th at Furnal Equinox. On March 25th her husband posted to her Facebook requesting that her clients contact him as shay had a mental breakdown. I spoke with her husband and he said I had the choice of a refund or to ship my item. I requested that I would like my item to be shipped. He said he would look into shipping it. Since I last spoke with Shay's husband. I have made efforts to contact both with no reply. The last message I sent to both her husband and shay said the same thing and my concerns. They both have been online and active on Facebook since we last communicated but they do not respond to any of my messages. To this day,I had never seen any pictures or proof that my suit parts had been made. The last few months there has been minimal communication. I had been very patient and understanding. But have become very frustrated, Not knowing where my money went or if I'll even recieved what I paid for. I feel like I've been played around with, and there has been a complete lack of care about client. I noticed other commissioners were posting to her Facebook requesting updates due to her lack of communication. This is a Beware for those looking to commission fursuits/parts from Shaynox studios. I will update if I receive any further communication, but I won't hold my breath on a response. PROOF: I've included the most important conversations including commissioning, payment,and the last message that was sent (to still which was never replied to) in chronological order here. https://imgur.com/a/UNE2U
  3. https://artists-beware.livejournal.com/816794.html WHO: NEFUR-STUDIOS on FA/DA/Weasyl WHERE: Either http://www.furaffinity.net/user/NEFUR-STUDIOS/ or http://nefur-studios.deviantart.com WHAT: Full Color w/ background digital drawing of my character. WHEN: October 21st PROOF: 1: Original Post about Commissions: http://i1381.photobucket.com/albums/ah215/Sev_Discovery/Original_zps67f46558.png 2: Comments I made with Nefur's responses on the Original Post: http://i1381.photobucket.com/albums/ah215/Sev_Discovery/opcomments_zps5d738ff8.png 3: Note stating they were a little sick and it could be a delay in completion: http://i1381.photobucket.com/albums/ah215/Sev_Discovery/sicknote_zpse5010621.png 4: Piece has started and will be completed "next week": http://i1381.photobucket.com/albums/ah215/Sev_Discovery/started_zps0b9301ad.png 5: Checking in with Nefur note: http://i1381.photobucket.com/albums/ah215/Sev_Discovery/checkingin_zps197ccbc9.png 6: Shout on her page to contact me: http://i1381.photobucket.com/albums/ah215/Sev_Discovery/shout_zps14aadae3.png 7: Message to a friend: http://i1381.photobucket.com/albums/ah215/Sev_Discovery/contactingfriend_zps478bcdc8.png 8: Another of Nefur's commissioners reaches out to me: http://i1381.photobucket.com/albums/ah215/Sev_Discovery/comments_zps96c95483.png EXPLAIN: October I came across an artist who was doing some wonderful artwork and noticed they had a piece in their gallery that said “Emergency Comms [3 slots] OPEN full detail 10-25$” and I was SHOCKED. The artwork was STUNNING regardless if they were doing emergency ones or “full price” I wanted to commission Nefur!! So I posted on the piece that I’d take one where they promptly responded with a note asking for the details (reference images 1-2) where we worked out the price and I promptly paid! (Fast pay makes fast friends in my book!) Now on that same day they mentioned that they were a little sick, and that it might be a bit before they get to me and I was MORE than happy to wait their recovery and for my turn! Im quite a patient person within reason. (reference images 3) Well they messaged me on the 23rd stating that they started my piece and I would have it by the end of the next week! Goodness fast turn around. So I patiently waited for my commission and didn’t message them regarding this piece in hopes that I’d be seeing it the following week. (reference image 4) Well November rolled through and no communication. I thought oh well maybe something came up! So I waited. December is now rolling through and two weeks ago (Dec 11) I shot her a Note on FA asking if she was ok and that I hadn’t heard from her in a while. (reference image 5) With no response a week later I posted a shout on her page, asking her to please contact me!(reference image 6) Still no response so I reached out to a friend on her profile asking if she was ok. Her friend told me she was fine, dealing with some troubles and away visiting family. Well I post on her DA because it appears it’s the only place she’s active for her to PLEASE contact me. I’m past my PayPal dispute/refund period, and I'm out of communication with my artist despite seeing activity on her Deviantart account. (reference image 7) Its since been 3 weeks since my last attempt to contact Nefur with no response from her. I did however get a response to my shout on her Deviantart page from another person who commissioned Nefur LONG before I had who is also suffering from non contact from this artist. (reference image 😎 I have since contacted Nefur on DA/FA about either giving me my finished piece or a full refund to which, no surprise, I havent yet received a response. This is my last hope in getting my art or my money. If I can't even get those I'd more than anything just like to warn other commissioners to be cautious of this artist as it seems they are a scam, and will more than likely take your money and avoid you. *sigh* The commission wasnt for very much money but for me thats money I could be spending on an honest artist who would actually produce a finished piece. EDIT 1: adding the page break so I dont take up the entire front page of A_B EDIT 2: the artist is now in contact with me again! Just got a note after a few months of trying to contact them! http://i1381.photobucket.com/albums/ah215/Sev_Discovery/finally_zpsb65a3eeb.png hopefully we see some progress!! EDIT 3: Nefur posted a rather.. upsetting journal which I feel was indirectly... directed at me. They explained how they didnt intend for it to appear they ran off with peoples money, they dont trace, and that apparently I've pushed them to attempt suicide (kind of freaking out like holy crap i didnt mean for it to go that far!! what do i do!?!? i feel so bad now guys oh my gosh!) I responded to the journal because I felt MY side of the story should be shared as well. In fear of my comment/journal being deleted I screenshotted the whole thing. I asked for a refund for fear of A: not seeing the art or B: it being traced and I'm 100% against owning stolen art. http://i1381.photobucket.com/albums/ah215/Sev_Discovery/umwhat_zps463af5c6.png Edit 4: its been a week (1-22-2015 today) since Nefur has stated that they were working on my piece. Have yet to receive anything, updates, notes, anything. low hopes are low. Edit 5: its now February 3rd and I have yet to get anything, a response, a note, art, a refund.. anything from Nefur. Left a shout on their page. losing hope. *sad panda*
  4. https://artists-beware.livejournal.com/995064.html Where: OneFurAll Studios - www.onefurall.com What: A full fursuit commission including head, bodysuit, paws and additional set of feetpaws. In addition, a design sketch for the fursuit. When: Payment in May 2014 — issues ongoing Explain: The issues I have experienced with OneFurAll (OFA) are twofold: an inability to manage expectations and meet contractual obligations, and lack of communication. April 2014 saw conversations with OFA regarding a commission, with estimate of an “18-24+ month queue” given. In May, I indicated my willingness to commission, and asked for confirmation of the wait time; I was told that there would be a more concrete “18-24 month wait. Our wait times shift minimally…” (see email 1); this was the final estimate given prior to payment, and with the qualifier of minimal shift, suggested that I could reasonably expect the fursuit to be completed at, or close to, 18-24 months. No further communication was made at this stage regarding the fursuit, only payment. Paid in-full via an invoice from OneFurAll in May 2014 (see Paypal Invoice). On 24th June 2015, in reply to an email from me, OFA restated the timeline to build to be "around the 24 month mark from your deposit" (see email 2). In September 2016, replying to another email from me, they stated it would be "a few more months" before work started, but that it was a good time to take measurements, which I supplied; while the time estimate had run-over, I expected work to start soon so chose not to raise a dispute. In June 2017, following my enquiry as to the expected timeframe, OFA said it would be "later this year when we'd be able to fit your character in" (see email 3). My reply to this stated that I would consider the end of the year to be an “agreement between us that this deadline will be met; if further events beyond your control mean the ‘suit won’t be finished by this estimate, please can you inform me as soon as you become aware of this?” I wished to make clear that I considered the end of 2017 a hard deadline. In January 2018, in reply to my chase email, they stated they still had not reached my position in the queue (see email 4). I therefore began the process of cancelling my commission. I requested a full refund, due to the unreasonable and excessive degree by which the build estimate had been missed (almost 2 years), and the poor communication received. I cited a clause I was sent in their Terms of Service during my preliminary discussions, which stated 30% of the commission price would be forfeit except in “extreme cases” (see TOS). I considered my case “extreme” due to time the process had overshot by, the exceptional and unforeseeable circumstances the studio had claimed to be going through which slowed production, and my communication issues. In response, OFA outlined that they would not offer me a full refund and said that the entire fursuit building industry has adopted a firm non-refundable clause, and also apologized for the communication issues I had experienced. They offered the opportunity to keep my fursuit in the queue (see email 5), with a promise to improve communication, which I refused. When they replied in February, they stated that their policy has “always been that we never contractually promise a start date” and that “we are still technically at 24+ months” (see email 6). They went on to say that their non-refundable clause was "firm" and they would not refund me in full; they said the “extreme circumstances” condition was intended to allow them to be sympathetic to someone who found themselves “in a genuine state of need...” citing customers who had encountered “…dire life circumstances and we helped as we could”. They found it “problematic” that I was referring to this term, and they felt that I had attempted to “reinterpret that outdated phrase against us” (see email 6 cont.). They went on to say in their February email that they would "no longer offer waiving that clause for any reason", and offered to refund my payment beyond the 30% refund penalty in 3 instalments (see email 6 cont.). I did not take this offer as I felt it unjust that they should retain the 30% penalty, and because I paid the entire commission price up-front and would feel more confident receiving a refund as one payment. They also restated that non-refundable percentages are a prevalent feature across the fursuit building industry and cited the TOS of 7 well-known makers (see email 6 cont.). Email discussion continued over refund amount, with little progress. Given the log-jam on both sides, I emailed OFA on 7th February 2018 offering a compromise: OFA get 10% retention on the full commission price (see email 7). Apart from acknowledging receipt of this on 5th March, I have yet to receive a substantial response despite regular chase emails. It now appears the process has broken down, and I am unlikely to receive any refund soon due to our lack of ability to agree over this dispute and the lack of response from OFA. As resolution to this issue, I would like OFA to issue a full refund. I do not believe they have upheld their contractual obligations to me, nor do I feel they have provided the level of service one would expect from a company I have paid almost $3000 to. I feel that attempting to withhold a 30% penalty constitutes an unfair term of contract given they have not indicated that they have spent anything on or worked towards my commission, and are likely to make up the entire amount very quickly in new commissions. In addition, I feel the application of a ‘no full refunds’ policy should have common-sense boundaries with protections for the customer laid out explicitly on the face of the contract. I can understand a refund penalty if a commissioner pulls-out within the given timeframe and simply does not wish to continue the process. However, taking $2950 up-front, providing a timeframe estimate and then missing this by two years should surely warrant the return of the full amount paid, especially when the customer is told that their wait will be 18-24 months with a “minimal” shift of wait times. I do not claim to know how other makers apply their no-refunds clauses, though if it is an industry-wide practice to do this, I feel it’s a sad reflection on how we are doing business with eachother. I regret that it has come to a point where I have needed to post this; as I have outlined to OFA, I sympathise with their position, the studio having been through many unexpected events of some gravity over the past few years. However, I cannot recommend the studio based on my experience, having been left disappointed with ephemeral time estimates and difficult communication on many occasions. Proof: Email 1: https://www.dropbox.com/s/3a6y8rjuhyjqrjk/Email 1.png?dl=0 Email 2: https://www.dropbox.com/s/ffjtmxn8jxwsymf/Email 2.png?dl=0 Email 3: https://www.dropbox.com/s/a54gyehmgmzyopy/Email 3.png?dl=0 Email 4: https://www.dropbox.com/s/ejoyfwq6mmiom08/Email 4.png?dl=0 Email 5: https://www.dropbox.com/s/tgifcsay9ookqo0/Email 5.png?dl=0 Email 6: https://www.dropbox.com/s/jc377vs6b0giksh/Email 6.png?dl=0 Email 6 cont.: https://www.dropbox.com/s/2infyun44507g3t/Email 6 cont..png?dl=0 Email 7: https://www.dropbox.com/s/feokqxqveekxabb/Email 7.png?dl=0 (I typo’d the dates here, writing 2013 instead of 2014) Paypal Invoice: https://www.dropbox.com/s/irjcj3ycagq4hcq/Paypal Invoice.png?dl=0 TOS: https://www.dropbox.com/s/48gmljcjmui210g/TOS.png?dl=0 Tired of ads? Upgrade to account with Professional
  5. https://artists-beware.livejournal.com/846553.html WHO: Erro / AlterForge WHERE: http://www.furaffinity.net/user/erro http://www.furaffinity.net/user/alterforge WHAT: A digitigrade fullsuit commission. WHEN: Concerns first arose around January 2015 when I was informed my suit was behind schedule. Fur had only been ordered for the project that same month, https://dl.dropbox.com/s/66r297amnvxs5gd/Skype Fur Chat.png?dl=0 Early into February I was informed I'd only have a partial suit available for my due date of February 21st, Texas Furry Fiesta. PROOF: https://dl.dropbox.com/s/5zv4p2t06sqww50/PayPal Proof.jpg?dl=0 Contained is my original transaction for the suit, a one thousand dollar deposit. The refund was issued after requesting I send it as a gift instead of "goods and services." I have no log of this exact request but the refund was issued on his part and resent after funds were added from my bank account. Hopefully that can be somewhat conclusive. https://dl.dropbox.com/s/d7fc033qdr1g6kn/IMG_20150220_135933.jpg?dl=0 As of my due date, this was the only progress he had to show. It is also the only picture I have of any form of progress. This artist is against progress pics as he feels they aren't representative of his final quality. EXPLAIN: I need to preface this by mentioning that this commission was originally taken one year ago from a (former) close friend. The standard ToS and contract wasn't really brought into the picture due to this relationship. The PayPal transactions are the most concrete evidence I have of the initial agreement--A fursuit maker taking fursuit amounts of money. That being said, upon receiving payment he'd informed me his queue was empty and the due date was not an issue. We'd be attending that convention together again anyway. For most of 2014 I got very little in the way of evidence it was being completed besides the occasional "It's being worked on." and "It'll be done in time." All of his payment was given far in advance as a means to help him out during a moving crisis. Since he had no queue, there was no line for that to put me to the front of. Into February he'd told me I would only have a partial suit available (unfortunately communicated through a skype call. I wasn't thinking about logging my steps at this point.) The subject was largely avoided by him at the convention. As shown above, the only progress was a few foam blocks, and it wasn't until weeks after I was able to get in touch. https://dl.dropbox.com/s/d35u4co8qtx1up5/SL Recent Conversation.jpg?dl=0 After failing to hear back from many messages, I dropped back on trying to around once every two weeks in an attempt to be reasonable, but this most recent update that it won't be resumed until after May was what finally brought me here. He had accepted around an extra 175 dollars--money he owed me from the hotel stay--to continue working on the suit after he returned home. https://dl.dropbox.com/s/pbu17xx403fbksp/SkypeLog2.png?dl=0 Again, it's not exactly the most formal "Do this by then or else..." But an understanding was there. By mid March he still had not completed the head he was working on at the convention in place of mine. https://dl.dropbox.com/s/r50cwuzcr3qy711/SL Recent Conversation 2.jpg?dl=0 It's still worth noting that commission was taken after mine as well. Another example of the several failed communications. SL logs aren't the clearest things in the world, but he simply never responded to the message. https://dl.dropbox.com/s/b7bh24s2rao231r/SL Recent Conversation 3.jpg?dl=0 Edit: 7/15/15 -- I've just returned from Anthrocon 2015 which was our newest deadline for completion on the suit. The time leading up to today has unfortunately been filled with even more trouble and I had to attend without a suit again. Discussing the new ETA - https://dl.dropbox.com/s/rb45ftu1r5ius42/AC Deadline.png?dl=0 Our interactions have grown increasingly short over the months. Just about all of the following are a good example of the breakdown in communication. Missing the original ship date - https://dl.dropbox.com/s/s5pkmwqifmck2ex/June no deadline.png?dl=0 Asked to ship overnight because of the extreme time crunch - https://dl.dropbox.com/s/vrnlujha7qthqwu/Overnight Interact.png?dl=0 PayPal payment for $100 - https://dl.dropbox.com/s/0x7wvlnjlk2l1an/PayPal Statement.png?dl=0 It probably goes without saying here, but he gladly accepted that 100 dollars and then didn't deliver me a product. I requested progress pics after the second week of unsuccessful shipment. Didn't go that well - https://dl.dropbox.com/s/jd7codiogwjnu67/ProgPics June.png?dl=0 I'm not about to say I've handled all of these interactions as well as I possibly could, but under the circumstances it was difficult to be perfectly patient. Calling me out on this very Artist Beware - https://dl.dropbox.com/s/db8et9tf44ea8b5/AB Callout.png?dl=0 This is where he just shut down on me. Now, you've all read this. Nowhere in this article have I suggested or complained about my suit not being completed in 6 months. I knew about a one-year completion from the start and never questioned that. Completely dismissing my issues in this article was just outrageous, and citing that many makers charge more and take more time, after this long, is just outright untrue. If someone's going to take 2 years they mention it ahead of time and it's due to popular demand and a large queue. Plenty of fursuiters I met this weekend reassured me of that. It pains me to have to update this article with yet more bad news, but I've been left with little choice.
  6. Disclaimer: the screenshots I have are the best I can get from discord chats where I talked with others about the commission months ago. Commissioner blocked me (see attachment 1) immediately after my saying I wasn't content with my commission compared to others they've done, thus I cannot get any other screenshots than those I have here. -- Proper: Our first contact about the commission was right after they posted they were open for commissions and (of I remember right) in need of help financially. I had talked with them previously, as they made a nice little $10 pinup of my lizard boy (Attachment 2), and I even made them a little art as thanks in return. They seemed nice, so why not help them out and see what they can do for a full piece? April 7th, I paid the $140 (attachment 3) for a full shaded piece with a background and showed them all my references for my Y/veltal and U/mbreon characters performing missionary position and its supposed to be romantic. I will note that shaded characters is worth more than background (attachment 4), and the background ended up being the subject in the end piece. After the start of our commission, they seemed to go pretty fast! They got me the first sketch within 3 days, which came in the form of just a fully lined "background". (attachment 5) Took me off-guard because that never happens, getting the background (lined) before even seeing a sketch of any sort, especially the subjects. Thought maybe the subjects would go on the couch or floor or something (since I didn't specify where, which was in retrospect may have been my first mistake, and they wouldn't tell me what they were about to do). I figured I would wait it out and see what they do. Waited quite a while, a month went by, another month...I was beginning to wonder, so I asked if there was any progress. Each time I asked, they simply answered "no progress". Meanwhile on Twitter I had noticed them saying they were too depressed to work or some such thing, then it turned to them being in art school all of a sudden. And whenever they were in the mood, they'd spit out about 5 pinup commissions at a given time. By the time I even got an update (which I will touch on in a moment), there had to have been about 30 to 40 commissions finished by them. That is not an exaggeration. I confronted them about it and after a few times of trying, they did indeed confirm that they took many MANY commissions at once, and it's been piling up ever since. And yet they are still asking for commissions and taking over a year to finish what I assume to be most of them. Moving on, the first update I got since the lined background was on February 11th, 2020 (attachment 6) I voiced my concern that the subjects weren't in the foreground and were instead in the background (attachment 7) while also trying to be nice because they were supposedly my friend, and the fact they'd been going through a lot (allegedly). Their only response was "this is what it looks like zoomed in" (attachment 8 ) which is a big yikes because, not only was it low res if you did zoom in, but it's also the fact it's not the focus, is a big no-no. I voiced my concerns again, and she left me on read. February 13th, another update. They only showed that they had colored and shaded the "background" which I thought looked pretty dang good, all things considered. (attachment 9) But no sign of whether Chio decided to move the characters anywhere else. Figured I would wait and see. Fast forward to APRIL 15TH with no prior WIPs, the characters were lined and flat colored already. I was so done and tired at this point and just wanted it done that I just couldn't bear to say anything. Other than just shade them, because obviously there was nothing I could do at this point. They had already got it set in stone without my permission. (attachment 10) Their reaction to "shading" the characters? (like I had bloody paid for) They darken the room. (attachment 11) So I figure, well, if you're going to do that, maybe can shade it nice with some glow effects from the U/mbreon that bounce off the Y/veltal and the walls and all? No. All that happens is that they add a glow around the markings. (attachment 12) Nothing spectacular. I paid full price for this. And the BACKGROUND is the FOREGROUND, and the characters aren't even shaded. Full piece: (attachment 13) Friend asking if full piece is a wip: (attachment 14) Proof of talking with my friends about this even early on when I found out it was in the background: (attachment 15) Other examples of art released at the same time that is better: (attachment 16) I'm sorry, but that is a failure to do what you have to do. Failure to communicate and make sure. Failure to get things done. Failure on the level of taking on way too many commissions and getting none done for an eternity. And then screwing up a full piece, which should be considered having /more/ care and effort put into it than your average pinup. Tl;dr -Takes too many commissions, and thus takes over a year to do your art -Not good at communication on commissions to make sure its what the commissioner wants -Overly sensitive if you say anything negative at all There were no WIPs before this.
  7. May. 30th, 2011 at 11:37 PM tech_rex WHO: Exodite Dragon, Astralabortion WHERE: http://www.furaffinity.net/user/astralabortion (transaction went through email) WHAT: Line art of one character on bristol board WHEN: December 16 2009 was the initial agreement and payment (which can be found in the Proof section). I gave him the choice betwen two characters I'd like to see his take on, and he chose a character named Lazarus. He said the commission would be done at the end of December, and though it was not completed by then, I was not irked. In January I receieved a phonecall from a friend who was visiting Exo, asking a question about my character's breasts (they're prostetics) as a sketch was being worked on with my friend helping, my response was they could be anything, including weapons. I could hear Exo inthe background saying he loved the character design, so still I had no worries. Friend updated me later through AIM saying that I'll really like the finished product. I have yet to see the sketch. From mid to end 2010 I had several RL issues pop up so that commission in paticular was one of the last things on my mind, as well as working on several commissions of my own having difficulties finishing them, I felt it would be hyprocrisy poking Exo. In February 2011 I felt things been straightened out enough, so I emailed Exodite on the 27th with an inquiry seeing if he still remembered my commission. He has since taken commissions in the form of ACEO cards and had a list of people whose commissions he was working on, but I was not included in the list and progess being made on these commissions, but not mine. At this point all I wanted to know was that he had not forgotten about my commission. At the time he appeared to have had steady internet connection (enough to have a livestream on the 4th of March), but I still did not recieve a response. He has mentioned he is slow to respond to emails, so I waited before finally noting him on FA on March 24th wanting to see either the sketch and be placed on his list or recieve a refund. At this point I was a little irked. I realized he had not been active since the 15th of March, checking his LJ (on his FA profile) showed that the last time he was active on LJ was also the 15th of March. So I felt I like jumped the gun, and decided I'll wait, since he has lost connection before but has had people contact his commissioners and the lack of internet may have just been temporary. I was working on a A_B article looking for a way to contact him when Exodite reappeared on FA. As of May 25th my note was read, but was not responded to. I emailed and noted Exodite a second time on May 27th. In both the email and note were effectively the same, except I pasted the paypal receipt (minus my name and address) in the note. I have recieved no response, but he appears to be active on FA. Proof: The Paypal Reciept: 1st email stating when he was aiming to get the commission done: 1st Email I sent him in February: Note sent on the 24th of March, I messed up the dates of the commission. The note was read, but no response. He did post a journal about a live stream and was responding to comments, and faving art so I noted/emailed him a second time. Note/Email2, sent on the 27th of May, the ony different being I included the paypal receipt in the note. I made a grammatical error, he did not respond to the first note, I left out "not". : EXPLAIN: I commissioned Exodite through suggestion of a friend who had done previous business with him, and he needed some help out and was selling lineart. At the time I was looking for a Christmas present for myself in the form of a traditional piece, and I was interested in coloring said lineart . I learned some huge lessons as a result of this. I gave Exodite the same treatment I have given previous artists I have commissioned. I should have spoken up and noted him when he started taking ACEO card commissions and ask to be put on his list then rather than waiting months down the road, reguardless of what I felt emotionally then. I tried contacting him through email since that is where the initial transaction took place, then tried notes, then notes and email. I felt two days was decent enough time for him to respond, especially given he had read one note and knew I was concerned about my commission status. I tried to be straightforward and let him know I wasn't happy. I held off repeatedly writing up an A_B article in some hope this could be settled privately. EDIT: Issue has been sorted out and refund has been recieved :B
  8. On December 31, 2018, I commissioned Bree Drake for a full body badge while we were both vending at NYFB. I have screenshot proof of this transaction, despite the fact that it was a verbal, at-con, cash transaction, because I sent them a digital copy of my ref sheet via telegram:, at which time they asked me to confirm the type of commission I had purchased from them. On January 10th, I was contacted via telegram with an update as to the status of my badge, at which time Bree informed me they would be starting work on my badge soon after having some personal issues. Two months later, on March 18th, 2019, I attempted contact on Telegram for an update. My message was read, but not responded to, meaning that Bree elected to actively ignore my message there. She has not been active on telegram since July. Shortly thereafter, on March 21st, I sent her Facebook Page for her studio a message, asking the same question. At this point I was concerned because I was not listed anywhere on her Trello and had not even received the promised WIP. As you can see, some point after this exchange Bree deleted her business page, leaving me unable to contact her here either. As of September 6, 2019, I have not received a badge, a WIP, any further contact (nor can I contact her, as all her accounts seem to have gone dark as of March 2019), or any attempt at a refund.
  9. May. 23rd, 2011 at 4:22 PM jakejynx It's ridiculous that I have to make this post over something so simple, but this person has stopped responding to my emails, and has ignored the Paypal claim that I filed. On May 5, I posted a journal asking if anyone had some sparkle furs on hand that they would be willing to sell. Evilalcarne responded saying she could sell me some lime green fur. I paid $10 for the half yard of fur and $10 for shipping on May 7. She responded the same day, saying the fur would be shipped out on Monday. On Tuesday, May 10, I sent an email asking for the tracking number. She told me that she had stopped by the post office that day, but that her mother had the tracking number, since she was the one who went to the post office. On May 13, I sent an email asking for the tracking number again so that I could be home to receive the package. I received no response. On Monday, May 16, I sent another email telling her I was getting worried. Shipping from FL to GA takes two days at most. Even parcel post is a quick ship. I once again asked for the tracking number. She responded with "it's around here somewhere." And that was the last message I received from her. I sent a final stern email on Friday, May 20 telling her that I expected either the tracking number or a refund by the end of the day on Saturday, or I would be filing a Paypal claim. I received no response. A Paypal claim was filed late Saturday night, and it was not responded to. Today I escalated it to a claim, and I'm fairly confident that I will receive a refund, given that she is apparently unable to show proof that the fur was shipped. Please avoid transactions with this person. Communication is spotty, and she apparently can't be bothered to give you the tracking code on packages. Update: The fur actually arrived today via UPS. However, according to the tracking number on the package, it wasn't mailed off until May 20. That's 10 days after she claimed it had been mailed. Though I sincerely doubt it was $10 to ship, considering it weighs only 11 ounces, the UPS shipping calculator is apparently down right now, so I'm unable to get a price estimate. As if that weren't bad enough, when I opened the box, I quickly realized that it was not the half yard that I had bought. She sent me an 18x18 piece of fur (a half yard would have been an 18x65" piece). That's something like 1/8 of a yard, not 1/2. I know it was not a misunderstanding, since she included a note in the box saying "here is the 1/2 yard of fur." I can't help but think that she purposely sent me ~1/8 yard, and just assumed I wouldn't know what 1/2 a yard looks like. ? Fur 1 Fur 2 And this may be nitpicky, but on her site she has a picture posted of her dog lying in the exact same fur that she sent to me. Though I'm not allergic to dogs, the fur was going to be used on tails that could be sold to people who are allergic. I don't use furs that have been used as animal beds. Also forgot to add her contact/site information: Furaffinity (Gallery deleted) Deviantart Website Livejournal
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