James

As the seller you are responsible for ensuring the item gets there or the client is made whole.  If the art itself is delivered, and the client agrees to the refund of shipping then that's fine.

If it's something like you're an etsy seller, then you're to replace their items or refund the whole order.

With traditional artists and fursuit makers they either need to refund or remake. This is why insurance is extremely important. 

Howdy!

Yes.  It's about time to do so.

Hiya this is more for us as users can't determine what is relevant to the community. 

As for your post you're welcome to submit a beware on this person. If you are going to include a quality difference be sure to show proof of what you were offered via their advertisement vs what you got.

Unfortunately I don't think we're going to get a consensus on the front page.  Users seem to be split on which way they like it.  For the sake of it being the front page, we're going to leave it as "most recent".

Positive Reviews for Kitsuko.

Positive Reviews for Follower_of_Dionysus .

As an artist I use both Kofi and Patreon.  My Patreon sees more action as it's more of a tip jar than what the platform is meant for.  As a client I honestly prefer to just include tips with my commissions.

A general forum has been added.  Please be on your best behavior.

We welcome @Bornes to our team.  He will be a Forum moderator only, so please do not PM him for beware questions.  He doesn't have access to the AB queue.

A general forum has been SPAWNED

8 hours ago, Aerospiritual said:

Firstly, I do want to say a huuuuge and massive thank-you to the mods and staff for not only their years of constant work and patience in not only moderating the community on Livejournal, but for also setting up one helluva nice site to use.

Secondly, I can't help but think that a general discussions board on the forum would be a really nice and positive aspect to the forum/message board aspects of the site, a place where people can catch up, to get to know one another, and also to further build upon the awesome community that we have going, and to further open up accessibility and to create a bit of a social/communal hub? 

Either way, huge, huge props to the people who submit bewares to the site, who offer advice, and to the staff who work towards creating a positive and constructive environment.

We had a very brave individual step up and volunteer to moderate a General forum.  Once I get a spare moment to get into the back end and set his role up and the forum up there will be a General Chat forum.

So it's not entirely unheard of, and Paypal can get a little.... funny.  Especially with clients who are big spenders and end up flagging Paypal's internal fraud systems.  I had a very good repeat client who ordered a lot of art.  His Paypal would regularly lock itself and fall under fraud investigation because he would send regular large payments to Russian artists.  It was weird.

Now, I give my client plenty of grace period.  He's never let me down.  For other clients there's a 48 hour window where payment has to be made after agreement or they fall under my slot abandonment clause.  Repeated slot abandonment end up with the client being added to my blacklist.

(It's the website's grand opening and I don't even have the FAQ page ready.

Not.

Even.

The.

FAQ)

(Thanks https://twitter.com/Skippy_Lynn)

Welcome to Artists Beware!

I see old faces and new faces joining our community.  So, now that the Livejournal has been officially closed, I think it's time to have an introduction.  For those of you who are already familiar with staff you can skip this section and jump right down to site usability.  Everything covered in this post will eventually be absorbed into various parts of the website when we have time.

My name is Celestina.  I'm one of two administrators for this site. The other is Xai.  You can find who is staff from our staff page.  For the time being please follow this order of contact while we get settled in:

• Administrators
  • Technical issues with the website.  We will determine if the problem can be fixed by us, or if it needs to be forwarded to our web admin.
  • Conduct issues with our moderation staff, or if you are submitting a beware on them.
    • Moderators are not immune to bewares on them, though we strive to have individuals who have good track records working for us.
    • If by any chance you need to submit a beware on an Administrator (eep!!), contact the other one.  We'll step out for discussion.
  • If an administrator has sent you a rejection notice, you may respond if you need help.
  • If you have a suggestion for a resource to go in the Resources section.
• Moderators
  • General site usage questions.
  • Submission related questions.

"~* And that's the AB difference. *~"

Those who are new may be asking what makes us different than any other site that handles bewares.  Well, for one we are the oldest.  We began operation in 2003 on Livejournal, and have been evolving ever since.  Second, we utilize a tag system so everyone can make informed choices on who they should work with.  We do not allow post deletions, as that would undermine the point of this resource.  What we do have are resolved tags.  Lastly, one of our points of pride is our submission standards that we hold everyone to if they wish to participate in the site.  We ensure that:

• Posts are transaction based.  No drama, no personal fights, just actual business transactions.
• All posts are moderated.  Multiple people read over submissions to ensure they are clear, have proof, and are valid.
• There is no doxxing of anyone involved.
• Comments are also kept on task and appropriate.  No flaming, no bad behavior.
• Only the individuals directly involved may submit.  No group posts.  No hearsay.

What constitutes as a valid submission?

• A Beware:
  • An active transaction where an individual has not received their end of a transaction or a refund.
    • Either due to non delivery of a commission, trade, or fursuit.
    • An item that was completed, but done improperly.  The artist will not or has not fixed it despite them being the cause of the error.
  • A client who has filed a fraudulent chargeback after receiving art.
  • A finished transaction that is technically resolved, but one party's behavior was so poor that it warrants a beware.
• A Caution:
  • A transaction that did not reach to the exchange stage due to poor behavior on one party's side.
    • Caution posts must be recent.  If an artist was rude to you two years ago, this will not be valid.  We don't know if they're still behaving this way.
    • Caution posts must have happened to you.
    • Caution posts still must be transaction based.

Your post may be rejected entirely at discretion of the staff.

We will outline clearly why we are outright rejecting your post.  There are no hard and fast rules, but we strive to be as fair as possible.  For instance, we would not accept a beware where the primary crux was that the artist didn't want to be friends during a transaction.

Archiving the Livejournal Site

We are archiving the old Livejournal site by hand.  It will be a slow going process, but it will get done.  Please do not repost old bewares as it will slow us down.

What Are Those Quality Contributor Statuses?

You may notice a number of members commenting with a shiny gold star and a status called the "Quality Contributor".  These are to indicate members who have proven themselves to be knowledgeable, and who have a long history of giving good advice.  These are handed by by staff discretion, and for a little while you may see primarily people from Livejournal sporting this title.  As time goes on and new faces hopefully get settled in, we may issue more.

Site Usability

Thank you for hanging in here with me.  Now let's get to the good stuff.

To submit a beware:

Desktop:  Hit the +Create button at the top of the page, select your database/ subcategory.  Hit go!

Mobile:  Navigate to the subcategory you wish to submit to.  (Either Artist Bewares, Client Bewares, Artist Cautions, Client Cautions)

Then scroll down to the bottom of the page to find "Add New Record"

Following Content That's Important to You

You might notice these little buttons scattered around the site.

They're on each forum, and each subcategory of the beware database.

These allow you to indicate what you wish to be emailed about.  You can mix and match your notifications to only email you about what you want to see.

That Should Get You Started

Thank you for reading this far.  We hope to continue to be a valuable resource, and to evolve and grow over time.

If you have any comments or questions feel free to comment here.  I'll be around.

Thank you https://twitter.com/dewdlepies

Hiya!  We have considered it, but given that one moderator has just stepped down we are holding off.  Xai and I would need to have individuals that we can trust that wouldn't pull resources from our mods that do queue work.

I ordered an icon commission from https://twitter.com/Skippy_Lynn.

Skippy is extremely easy to work with, pleasant, and finished my commission lightning fast.  (Delivery was same day! Wow!)

My commission is attached.  I requested an icon of my fursona doing the "polite cat" meme face.

Positive Reviews for Jasmae

Hiya!  Without seeing your post we can't make that determination, but you are welcome to submit anything you feel is relevant.  If the artist does finish your commission, we will mark it as resolved.  If you've been dragged along for a long time, it's still worthwhile to warn others.  ?

Positive reviews for SpartaDog/ Vicekillx/ Gilded Ashes

3 minutes ago, Alkraas said:

Copy-pasted text gets pasted with obscure borders which appears even after posting. It's visible on all themes, barely on the Magnum one but upon closer inspection, it's visible.

This isn't a bug.  The editor is pasting in your text as rich text.  If you want to avoid this you can paste it in as plain text, and it should give you the option to do so when you paste something in.  It'll be a very small pop up that shows up near the bottom of the editor.

Positive Reviews for Kyle Coyote / clarebear_draws1349 .

Positive reviews for Toni Mtz.

Submit positive reviews for Kori Arredondo here.

6 minutes ago, Alkraas said:

 

Thank you a lot for your help ^^

It's up!  ? Have at it!

Gallery:  http://www.furaffinity.net/user/straviios

Twitter:  https://twitter.com/straviios

I've worked with Stravii for the past few years, and he has been an absolute treasure to work for. He delivers clear, concise prompts and responds quickly to my requests for feedback.  He pays on time, and in the transactions we've had to do partial payments he's paid without me asking for the next payment.  Stravii has been a wonderful repeat client that I've been very privileged to work for.

Hang tight.  We'll be making a forum.