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James

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Posts posted by James

  1. I would avoid a chargeback for the time being, and instead issue an ultimatum.  If they fail to deliver the full res by a specified time, then you will have to file a dispute via Paypal.  Also just to be sure, did you check your spam folders?  The amount you should dispute for is honestly up for debate.

     

    As for the hair color:  It's good business to correct it, but given that you approved it the artist may decline depending on their ToS.  What does their ToS say about edits?  If it were me, I'd happily fix something like this for a client, but not everyone's coloring styles allow for easy editing.

  2. The post was marked as resolved by staff because the client received a refund.  While the client may not feel the post is resolved, the fact of the matter is that it was.  An artist is free to issue refunds as they see fit, and they are within their rights to no longer want to talk to someone. In the end it seemed like the crux of the issue was no longer about the issue of communication and art, which is not what we're here for.  And forcing a beware to stay open because someone doesn't want to talk anymore on a personal level isn't going to fly. 

    If we have to lock comments, then we will leave instructions on how to contact us to get a resolve tag issued or to issue updates.  Comment locking should be a last resort sort of deal when both parties are being spectacularly bad.

    If there is ever a situation where the poster is refusing options for resolution for the sake of leaving the beware open, then the bewaree may contact us with proof and we will issue a resolved tag with a note stating they have tried everything to fix the issue.  It has happened, and someone shouldn't be forced to keep a beware tag because the submitter doesn't want to budge.  If submitters make their posts unresolvable through their own behavior, then we will resolve it for them with a note attached.  (Or we simply won't accept it in the first place, which has happened.)

  3. I personally would not as it would read to me like they aren't professional, and I do not think it's appropriate to ask.  Much in the same way I would not appreciate a client pressing for details if I needed to cancel.  If someone makes a habit of canceling transactions and asking for refunds, then I'd probably blacklist them for the inconvenience.

  4. 1 hour ago, Alkraas said:

    @Bornes I see! I had to write up an agreement/"contact" for a client some time ago who wished to purchase the rights to a logo commission I did for him. I added an image of it in this post, perhaps it be a bit of help? The client and I both have the .pdf file stored.

    example.jpg

     

    I get a lot of work through a single apparel company, and this is exactly the kind of agreement I send them at the close of every transaction.

  5. Your feelings are definitely valid as it is your friend's job to make sure to keep track of what you are owed.

    Unfortunately there's not going to be an easy solution to this.  You know your friend's personality better than us, so how do you think your friend would react?  Either way a good friend should be able to hear you out that you feel concerned that you're having to do the legwork for them.

    You wouldn't be out of line to have a polite conversation with them about how your friend is lacking in organization, and now you want a time frame for completion of your work or a refund.

    • Added submission guidelines.
    • Added a light theme (thanks Alex!)
    • Added rules page.
    • Tag searching information is now on bewares.
    • I broke the slider, but added in a new slide for "So, you've been posted to Artists Beware" (don't tell Alex I broke the slider)
    • Slider is fixed, reduced in size, and has a longer delay between slides.
    • About US page added
    • Commenting rules now in an announcement rather than cluttering beware page.
  6. 2 minutes ago, Rendrassa said:

    There are times when people impersonate or steal other's characters to get attention and artwork against the rightful owner's wishes. Would the site have a separate category for this sort of behavior, with the same proof usually expected for the site, of course? As an artist, I'd like to be able to search client names on here and be alerted if someone has a history of character theft before doing the art and having to deal with the repercussions.

    Discussion for or against is greatly appreciated.

    Commissioning art of a character without permission is something we allow. Provided it's the exact character and not a "seems similar" situation.

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