Leongon

Since the defect in the product is not something that would cause harm there's no liability issue, so we are talking just about low or unreliable quality product/maker and the best you can do in this case is take the L, write an artist beware entry on them for refusing to take responsibility for their error and never work with them again. And look for someone in your circles that can handle thread and needle and ask them to help you fix it.😁

No communication is one of the biggest red flags. People should contact the artist when the window for chargeback is about to close, and proceed with that chargeback if the artist doesn't respond with a proper update about the commission. Since you seem to be already a little too late, all you can do is insist some more to get a response, and if they keep ignoring you, beware here, or seek legal action.

Celestina's suggestion is pretty much the only way you can reverse it publicly, by returning the money. But if you're dealing with someone that has gotten famous for pedophilia and is not in jail then I'd suggest a secondary option: Do nothing about the art they got from you, don't bring attention to it like this, ask AB to delete this thread and their twitter post, delete your public uploads of it, delete your public posts about it, and never work with that person again. Not shining light on it is the best way to let things disappear on the internet, let that person get bored of that art naturally and stop using it, because when they find out this post they (out of spite), and everyone else (out of morbid curiosity), will be much more inclined to look for that art and keep using it. It's how the internet works. But yeah, though choice to make it a public and legal battle, or let it die quietly and when anyone asks just tell them you only were told about who that was after you worked with them.

Race was not involved, only the ability to communicate in english. When people are being unreasonable you stop trying to reason with them, just say no and tell them why, whether they like it or not is their issue, not yours. If anything, make a short statement of how what you sell is not a production line object, it's something specially made for and after the specifications of the client... communication needs to be solid enough for it to work. That'd be my suggestion ;D

I'll add that in PayPal's terms of service the seller is not allowed to add that kind of fee, the client could just file a report and get the artist striked. Which basically means this poll is not including the right option "Yes, no buts"

For a first time thing you probably shouldn't stress yourself too much with it, just charge 4x your normal price and move on. If later you start doing more of that type of stuff you should probably make proper contracts if you're nearing 4 digit transactions.

I'd take the loss and refund them and salvage whatever possible of the work for something else, and never work with that person again even if you still want to be friends. That's a person you shouldn't bother with if you're trying to be serious about your craft.

A trade is craft for craft, you spent money instead of creating something for them, that's a regular transaction, you paid $350. Just talk to them and remind them what their end of the transaction was and how long you have been waiting. If they don't refund or give you the item you paid for, you can make a beware :O

I've done a few paid comics, so I got to experience some of the bumps in the road you can encounter. Most important thing to consider is that a large project like a three-digit pages of comic work is a huge thing to commit to for both parties. You will need an artist that behaves very professionally. Since you're going for a long term deal... First make a selection of artists that match at least your quality and style minimums. Then study them carefully to narrow the group down to the most professional ones when handling their business. Celestina's points seem pretty good, so follow that and then talk the terms of the deal with the artist you chose, see what they expect or demand from you through the duration of the deal. It's best if you define all the aspects of the deal at the start, set soft and hard deadlines including what happens if they start being broken, how and when will be the payments done and what happens if you fail on making them, what are the outs like what happens if they or you want to stop the thing halfway, and what the posting/publishing rules are. If you plan to profit from that comic your artist needs to charge you for commercial purposes. I'd suggest to work in chapters of 15-30 pages if possible(maybe a few more if it's only inks), so there are good stop-resume points along the way if you need to change the artist, so your thing can continue without a huge impact from the eventual changes in style. Basically the more details of the deal you can address ahead of time, the safer you both will feel as you work together, instead of having to discuss these things as they pop up when the whole thing is already in progress and causes friction and stress. Be fair and honest with your artist while they do the same in return. Be ready to be stern and hold your ground if the artist demands something that you really don't want to do their way, and be ready to concede certain aspects of the deal that will be pretty important for the artist to work their way. 👍 Good luck.

Hi! I'm a little suspicious of your story because it makes the artist look unreasonable to a really fantastic degree. A degree where anyone dealing with them would have backed off long before reaching the point you did with them. It sounds like it's a person with mental issues, or a little kid, instead of an unreasonable or unprofessional artist. I think if we knew the story from the side of the artist this might make more sense. But until then, all I can say, based on your story, is that if you have proofs of the interactions happening as you describe them you should totally prepare them into a proper beware so people can avoid that artist. In any case, if an artist agrees to a price for a job and decides to do more work on top of what was agreed, that's on them, you can send a tip after the fact if that's YOUR heart's desire. Any professional artist mischarging for their work will eat the "loss" and adjust on future works after learning to estimate the work a little better. Any client should back off right away from working with an artist who raises the price after the job is approved and the details and price were agreed upon.