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  • Client Beware: Geckorobot1

    blkvkt

    By blkvkt

      • Who: Geckorobot1
      Where: https://twitter.com/Geckorobot1
      When: 06/21/2019
      What: Commission



    So this all starts with Geckorobot1 (Nyx) Messaging in April asking for a commission. I happily accepted as, while i was working full time at this point, i still made time to do commissions but they were a bit slow going. I kept this person updated as frequently as possible, so communication wasn't an issue.

    Fast forward to June, the commission is complete and needing to be sent out. I start seeing multiple bewares on twitter about this person filing charge-backs on people even when the art is completed so i hesitate on sending it out for things to die down and see the outcome of all these bewares, more to protect myself than anything.

    A few days later, i get a charge-back filed through his credit card company. He claims he is not filing any of these chargebacks but i have proof via paypal this isn't the case and im very distraught, because along with the commission cost i now have to swallow the 20$ paypal fee (half the cost of the original commission+)

    Dispute

    dispute.png.479a8fb84f39c1c57c5458b50318cdfc.png

    Paypal transcript (Blocked out my name)

    3.thumb.png.1388e977c3ea2fe117d36528aaa6c5be.png

     

    I wait to see if i get a message from this person explaining themselves, and i dont. Not a word. I end the dispute and eat the loss, and block them. I then contact paypal and was thankfully able to get a payout so i can safely keep the art and not have to worry about being scammed out of work already done AGAIN.

     

    Without adding too much unnecessary info about the drama surrounding this and my conversations with this person arguing about insisting to pay after betraying my trust, I dont believe the list of excuses he gave as to why this happened. It went from, my paypal glitched to i deleted my paypal and it caused charge-backs to its my card messing up. None of which i believe as none of these things actually happen and i have proof from a paypal representative saying these were filed manually. 

     

    This made me so nervous to continue using paypal but the representative did say that digital artists have protection, so all i can really say is keep receipts of everything and contact the help center if something goes wrong. You are protected.

     

    Since i didnt get to save messages of the transaction before i blocked here are messages admitting the charge-back and me denying further payment. I wish i could provide more info but since i shut the situation down so quickly after hearing from others i really didnt have the energy to hear more excuses/ arguing ways to get the art from me.

    1.png.a0776d6e82e1ba130b44675dcdb2ea70.png2.png.387ee464e3d5ce0b436c33ea49791a07.png

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    Sivi

    I still find it hard to belive its a "glitch", also he seems to have done another charged-back so this is a valid beware.

     

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    Bourbon

    I've seen his replies/claims on a friend of mine's posts. He's blamed a "paypal glitch", claimed the chargebacks occurred because his Paypal was "deleted", last time I spoke to him about telling the truth he claimed it was because his Paypal must have been "hacked" (which directly contradicts both the fact that chargebacks are handled outside of Paypal's system and the fact he claimed it was a glitch). He can't keep any of his story straight and is trying to play victim about it (guilting artists writing up bewares on Twitter.)

    On top of that, his character is stolen from AnubisLivess (I made comparisons and can provide some if admins want, every detail is the same except one arm tattoo being removed and horns being added). 

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    RunicNature

    Upon doing some digging on twitter, apparently this has been going on since May with over $1,000 worth of art from several artists.

     

    Beware very well warranted. 

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    blkvkt
    1 hour ago, Bourbon said:

    I've seen his replies/claims on a friend of mine's posts. He's blamed a "paypal glitch", claimed the chargebacks occurred because his Paypal was "deleted", last time I spoke to him about telling the truth he claimed it was because his Paypal must have been "hacked" (which directly contradicts both the fact that chargebacks are handled outside of Paypal's system and the fact he claimed it was a glitch). He can't keep any of his story straight and is trying to play victim about it (guilting artists writing up bewares on Twitter.)

    On top of that, his character is stolen from AnubisLivess (I made comparisons and can provide some if admins want, every detail is the same except one arm tattoo being removed and horns being added). 

    THANK YOU for adding this in. With the proof i got from paypal, him constantly changing stories, i really wasnt going to risk him "returning the money" and i really dont think anyone else should either, especially from some random account he claims he has no control over? No thank you. (A hard loss to eat but id rather salvage my losses than face another strike.) So many chargebacks that hes filing is so many strikes on a persons account. A matter of time before his actions get someones account frozen.

    I was blessed enough with a kind representative for paypal support that i was able to get all my money back, but it doesnt seem to be the case for everyone as someone else who messaged me on twitter recently was only able to get a fraction of what they lost, the strike removed, and the fee reversed. But id rather get that, than wait on him to "maybe" send the money he took, or not file another chargeback.

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    • Administrator
    Eden
    • Administrator
    1 hour ago, Bourbon said:

     

    On top of that, his character is stolen from AnubisLivess (I made comparisons and can provide some if admins want, every detail is the same except one arm tattoo being removed and horns being added). 

    Please don't! We only accept character theft posts if it is the exact same character, and aren't here to judge how similar characters are to each other.

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    • Administrator
    Eden
    • Administrator

    Someone pointed me to this on Twitter, and what's more likely is that they used a CC they didn't have authorization to use or spent a lot of money and have buyer's remorse.  Either way various banks have ways of filing chargebacks, and all of them require you to either fill out a form or contact someone.  So it's definitely not out of nowhere, a "glitch", or an "accident".

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    • Administrator
    Eden
    • Administrator
    10 minutes ago, UAZ469 said:

    Seriously, won't PayPal get curious of someone who seems to do an unusually high number of chargebacks?

    Yes and no.

    If there is a repeated history of disputes and claims through an account, then they may consider abuse of their dispute and claim system.

    However in this instance it's a chargeback, which is handled by the credit card company not PayPal.  Artists are reporting the reason is unauthorized use. Issuing chargebacks on a large amount of transactions in a time frame is "normal" for unauthorized use.

    With that said we don't know if he truly took someone else's CC or if he's trying to get out of paying his CC bill.

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