The 5th of June, 2019, I approached BrokenVocaloid on the subject of attaining a YCH of theirs called the "Prison YCH" replying to the post directly and asking them if I could send my own reference sheet via the notes system which was agreed upon. (First picture) And on the same day, I sent the payment which was accepted. (Second picture)
Around that time, BrokenVocaloid was going through lots of stress, stating said stress through journals, and expressing their frustrations through art, explaining their situation and saying about how their rent was the main reason behind the delays in art. About a month later, Jul 19th, 2019, I sent her a note, asking if it had been done as of yet. At the time I was very timid, and felt bad for asking, even though it'd been a month in which I hadn't received any WIPs or as such, messages. I got a reply back from them with the following. (Third picture)
So, I waited a little longer. As I said, I was quite timid, and felt bad about sending that one message, so I decided to give BrokenVocaloid some space, and forgot about it...
...Until I realised how long it had been since I had heard anything. (Fourth picture) September 4th, 2020. I like to think I'm pretty patient, but there is a limit. I constructed a message, and sent it off asking if there were any updates. What followed was a conversation that started with them saying they would check to see if my commission was done. September 13th, 2020. I personally looked through their gallery, making sure to double check it for my promised piece, and could not find it. I waited a little longer as I felt I might be harrassing them and did not want to cause drama or more stress. So I... Waited another month. October 11th, 2020 To which I asked if they'd found it, to which they replied, explaining they were very busy with work. (Fifth picture) And as the naive, timid person I am, afraid of making them angry, I refrained from messaging them, which I regret. Because it now brings us to the present day.
April 27th, 2021 I asked if there were any updates regarding the commission. Waiting two years now, I was starting to realise I would probably never receive the artwork, but decided to persist. (Sixth picture) They told me they were still trying to get a lot finished up. This time I didn't wait a month, or leave it for longer, I messaged them a few days later asking if they had made a start, or finished it. (Seventh picture) Which takes us now to June 26th, 2021.
BrokenVocaloid explains that they had been fighting with the mods and in parenthesis, "again", but did not elaborate. They said they would be sending it out tomorrow, and thanked me for their patience.
Jun 29, 2021 - Jun 30, 2021 (Eighth & Ninth picture) Pretty much explains the rest of it. They did not deliver. They did not finish it. I haven't received a single WIP which makes me question if they ever even made a start on it.
I understand that I made a lot of mistakes during this communication. I could have gotten a refund back, I should have acted upon that. I made the mistake of trusting BrokenVocaloid. I had commissioned her before, so I believed that it would've been fine, wanted to be understanding and friendly as to not put her under pressure. I apply the same to any other artists; It takes time to create art, and I'm willing to wait. But there is a limit to that patience, and at that point I feel more hurt that they keep attempting to keep the charade going of getting my commission done, than just telling me the truth and that they've not made any progress on it at all.
Trying to go back to the original post is in error, due to the YCH being removed by BrokenVocaloid at an unknown time, to which I provided proof for that. (Tenth picture)
My last word on the subject is that I'd recommend you don't buy from this artist... Even if you have a lot of patience, it's not worth it.