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  • Beware: BrokenVocaloid


    TheShadowulf
    • Who: BrokenVocaloid
      Where: https://www.furaffinity.net/user/BrokenVocaloid/
      https://www.furaffinity.net/user/ultimatewaifu/
      https://www.furaffinity.net/user/tsubasa./
      https://www.furaffinity.net/user/cielkuro/
      https://www.furaffinity.net/user/doggietreats/
      When: 06/05/2019
      What: Commission
      NSFW Content

    The 5th of June, 2019, I approached BrokenVocaloid on the subject of attaining a YCH of theirs called the "Prison YCH" replying to the post directly and asking them if I could send my own reference sheet via the notes system which was agreed upon. (First picture) And on the same day, I sent the payment which was accepted. (Second picture)

    Around that time, BrokenVocaloid was going through lots of stress, stating said stress through journals, and expressing their frustrations through art, explaining their situation and saying about how their rent was the main reason behind the delays in art. About a month later, Jul 19th, 2019, I sent her a note, asking if it had been done as of yet. At the time I was very timid, and felt bad for asking, even though it'd been a month in which I hadn't received any WIPs or as such, messages. I got a reply back from them with the following. (Third picture)

    So, I waited a little longer. As I said, I was quite timid, and felt bad about sending that one message, so I decided to give BrokenVocaloid some space, and forgot about it...

    ...Until I realised how long it had been since I had heard anything. (Fourth picture) September 4th, 2020. I like to think I'm pretty patient, but there is a limit. I constructed a message, and sent it off asking if there were any updates. What followed was a conversation that started with them saying they would check to see if my commission was done. September 13th, 2020. I personally looked through their gallery, making sure to double check it for my promised piece, and could not find it. I waited a little longer as I felt I might be harrassing them and did not want to cause drama or more stress. So I... Waited another month. October 11th, 2020 To which I asked if they'd found it, to which they replied, explaining they were very busy with work. (Fifth picture) And as the naive, timid person I am, afraid of making them angry, I refrained from messaging them, which I regret. Because it now brings us to the present day.

    April 27th, 2021 I asked if there were any updates regarding the commission. Waiting two years now, I was starting to realise I would probably never receive the artwork, but decided to persist. (Sixth picture) They told me they were still trying to get a lot finished up. This time I didn't wait a month, or leave it for longer, I messaged them a few days later asking if they had made a start, or finished it. (Seventh picture) Which takes us now to June 26th, 2021.

    BrokenVocaloid explains that they had been fighting with the mods and in parenthesis, "again", but did not elaborate. They said they would be sending it out tomorrow, and thanked me for their patience.

     Jun 29, 2021 - Jun 30, 2021 (Eighth & Ninth picture) Pretty much explains the rest of it. They did not deliver. They did not finish it. I haven't received a single WIP which makes me question if they ever even made a start on it.

    I understand that I made a lot of mistakes during this communication. I could have gotten a refund back, I should have acted upon that. I made the mistake of trusting BrokenVocaloid. I had commissioned her before, so I believed that it would've been fine, wanted to be understanding and friendly as to not put her under pressure. I apply the same to any other artists; It takes time to create art, and I'm willing to wait. But there is a limit to that patience, and at that point I feel more hurt that they keep attempting to keep the charade going of getting my commission done, than just telling me the truth and that they've not made any progress on it at all.

    Trying to go back to the original post is in error, due to the YCH being removed by BrokenVocaloid at an unknown time, to which I provided proof for that. (Tenth picture)

    My last word on the subject is that I'd recommend you don't buy from this artist... Even if you have a lot of patience, it's not worth it.

    First Contact.png

    Transaction with BV.png

    Month Later.png

    Until....png

    yikes.png

    Present day.png

    Last one.png

    Lies2.png

    Missing YCH.png




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    Fighting with the mods again the previous caution beware on her really revels what she meant when her alt accounts got discovered and suspended repeatedly in such a short amount of time.

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    • Senior Staff

    Note that when this happens, their partner always spams their shouts, and then they begin advertising commissions through their account.
    image.thumb.png.0f175119dc4be62b4c2de737d77af04a.png

    They both seem to be keen on advertising new work, but not addressing the backlog. As much as they want to claim its a minor issue with the mods, they continued to make accounts to skirt their suspensions. This is just blatant disregard for site policy and its astonishing how cavalier they both are when she's getting shut down like this.

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    11 hours ago, rikki said:

    Note that when this happens, their partner always spams their shouts, and then they begin advertising commissions through their account.
    image.thumb.png.0f175119dc4be62b4c2de737d77af04a.png

    They both seem to be keen on advertising new work, but not addressing the backlog. As much as they want to claim its a minor issue with the mods, they continued to make accounts to skirt their suspensions. This is just blatant disregard for site policy and its astonishing how cavalier they both are when she's getting shut down like this.

    At this rate i would'nt even trust SebastianMorgenstern or Sakoda at all encouraging this behavior it's only going to make things much worse for everyone else with stricter rules.

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    • Administrator

    Yes from observing them the partner has also had their account suspended.  Honestly, why FA doesn't just permaban all of them is a mystery.

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    Also not helping that there's a flood of the same YCH on said account as well not being very honest about it. I really think both partners should be added as well just for this alone.

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    I haven't seen it mentioned anywhere or maybe I missed it but is BV known for asking clients to pay with F&F?? Cause I got a fb user who paid them via f&f per their request. I can see about having them submit their own post

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    • Senior Staff
    2 hours ago, AngelEars said:

    I haven't seen it mentioned anywhere or maybe I missed it but is BV known for asking clients to pay with F&F?? Cause I got a fb user who paid them via f&f per their request. I can see about having them submit their own post

    None of the submissions thus far have mentioned this, it would be much larger issue if this is the case.
    To abstain from spreading misinformation, we would need the individuals who have experienced this to come forward, not a third party.

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    I feel your pain. I have been trying to get a refund for $35 for about 2 years. I made a post about it. I dont understand why they arent banned yet, whenever they get suspended they open everything on a new account. good luck on trying to get your case resolved.

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    Ugh, Just found out I got got by them, 😕

    also I can confirm they will ask and get you to pay f&f as a first hand experience because that's what happened to me.

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    • Senior Staff
    15 minutes ago, Kocha said:

    Ugh, Just found out I got got by them, 😕

    also I can confirm they will ask and get you to pay f&f as a first hand experience because that's what happened to me.

    We definitely encourage you to share your experiences in your own submission to us. It is disheartening to hear that this is true, but a fresh submission helps boost the metrics and visibility of these bewares to our community.

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    • Administrator

    We are amending these tags to include Sebastian Morgenstern due to multiple instances depicting them as being active within BV's business dealings; most prominent examples include posting commissions on her behalf & informing customers en masse regarding frequent on-site suspensions. Staff has determined they are not the same person.

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    On 7/20/2021 at 8:53 PM, Celestina said:

    After doing some looking around on BV's Trello, we actually found a second trello that has more clients on it.  This one is not listed publicly.

    https://trello.com/b/P8gaQfcB/bv2020

    Wow, nice one! Thanks for sharing that. 🙂 

    Found my own card on that trello with the "due date" removed. How she hasn't been banned yet is beyond me.

    bruh.png

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    • Senior Staff

    It would likely depend on how many reports have been made about BV regarding their site violations by independent parties.

    The involvement of their partner Sebastian is a direct violation of the site TOS, but if they keep getting hit by an automated process vs user reports, it's entirely possible that this is why we continue to see them go on and off with suspensions.

    While FA does stay out of user-user affairs in this realm, it isn't unheard of to get yourself permanently suspended for an excessive commission backlog with numerous complaints in their wake. I recall this happening with Falvie some years ago and the most notable example was Cashoo (who completely turned around and made good on their past mistakes)

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    I went back out of curiousity reading bewares only to come back to all of these comments and new screenshots and wow...This is just scary how big this whole thing actually is now and I hope art sites ban this artist and those assisting in their practices because this is unacceptable. FA needs to step in and get them off the site for good.

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    • Administrator
    1 minute ago, jaggerknife said:

    The manager account was suspended now, so it seems like all the alt and regular accounts are suspended.unknown22.png.7db793dc2f5c0dc0d9acc32dd740bd5e.png

    This happens regularly with the group's accounts.  From what we can gather, they keep getting hit by FA's spamming policies.  Not sure if it's because of the sheer number of YCHs they keep reposting, or if it's because it's the same set of YCHs (or both).

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    • Senior Staff

    For those affected by the present circumstances, it wouldn't hurt to check out the discord server to see how things are being addressed.

    As it stands, any direct line to BV via FA seems to be rather moot. Their other partner, Sakoda, has not been outwardly involved with things as much as Sebastian has.

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    42 minutes ago, RTKobold said:

    Both Sebastian and Brokenvocaloid accounts have been unsuspended today with a journal update on the former account.

    It's strange because despite them being proven as separate people, the journal looks like it was written by BV themself?

     

    Screenshot_20210804-035408.thumb.png.e2d16ce3fa6f46d15730f6fc8aae77ee.png

    Because Sebastian isn't the only taking the commissions, BV is.

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