Not giving refunds is illegal in many places, regardless of whether or not the customer is an asshole or not.
Personally I'd accept a killfee from an artist with an otherwise impeccable reputation, especially if the commission requires non-reusable materials like traditional media but Goldenwolf's professional reputation hasn't been impeccable for a while now. I have a feeling we'll be hearing from more slighted customers in the future, sadly a lot of people are still too intimidated to publicize their grievances.
The waiting time is obscene. I understand needing to pay bills and taki