I also have been dealing with similar issues with this maker. I commissioned wings and a bird tail for a head I have from a different maker, and paid it off to FInley months ago. I was promised progress pics, but have not seen any. I have reached out to the maker multiple times, and met with no response. They don't even appear to be reading my Telegram messages. After seeing this thread, I contacted Paypal. This is getting crazy!
As a side note, during the time I was making payments, Finley didn't appear to be keeping track of how much I had paid. They even asked if I could send a bigger payment at the very end, and I reminded them that what I had just paid was all I owed, and that I was finished paying it off.
Super concerned, hearing that they lie to Paypal. I don't want to be cheated out of money!