Aulle

That was meant in general, not as a "just open a case" comment. You can try taking Finley to small claims court?

A quick update: I was refunded $50, of $250 total, and that's it, from the maker. So I called Paypal, and my case was escalated to a claim. A response was given to Paypal from Finley, and though I am unsure of what was said, the case was decided in my favor and I was refunded the remaining $200. I hope everyone else gets this sorted out too!

I also have been dealing with similar issues with this maker. I commissioned wings and a bird tail for a head I have from a different maker, and paid it off to FInley months ago. I was promised progress pics, but have not seen any. I have reached out to the maker multiple times, and met with no response. They don't even appear to be reading my Telegram messages. After seeing this thread, I contacted Paypal. This is getting crazy! As a side note, during the time I was making payments, Finley didn't appear to be keeping track of how much I had paid. They even asked if I could send a bigger payment at the very end, and I reminded them that what I had just paid was all I owed, and that I was finished paying it off. Super concerned, hearing that they lie to Paypal. I don't want to be cheated out of money!