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baja's Achievements
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I do not want to assume, but I am going to speculate the design your purchased may have been under $50, around there? You can open a Paypal account at any time, but until you verify it (by linking a bank account/card, verifying your personal info), you are limited in doing a lot with the platform. I recall when I was younger (before the minimum age limit was hard set at 18), I set up an account under a fake name and I could not withdraw more than $25 until I verified my information, like $25 was my hard limit and I could do nothing else with the account. This was about 15+ years back, so things may have changed since then, but it does sound like an account that isn't properly set-up for the platform. It could be the case that the individual never completed the set-up and may not be of age to be using Paypal, and if this is the case from their Toyhouse profile? I would wash my hands of the design and not deal with the individual again.
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A comment in this post has been hidden due to sections 1 & 6 of our Rules for Participation. We do not accept bewares in the comments of another person's post. If you have had a similar experience with the Bewaree, we strongly recommend submitting your own post in order to boost our tags and metrics for this individual. Multiple submissions on the individual greatly help visibility and other clients to come forward.
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Apologies for approving this a bit on the late side. You need to talk to the person you bought the design from, flat-out. If something was acting up with Paypal and they suddenly do not have the funds, then your original transaction would be considered void (just going by general etiquette with adopts) It could not hurt to reach out to Paypal to see what's going on with that, if you have not done so already. Be sure to **call** Paypal and do not leave it to chance with automated responses or chat functions (these are **horrendous**))
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Changed Resolved to Yes
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Would sending an artist an ultimatum make them rush work?
baja replied to Breadloser's topic in Advice for Commissioners
You have done what you can and all you can do is wait. In the future, if you find yourself with a similar situation, I would recommend only asking for a refund and abandoning the notion of getting any art from the individual. You yourself must contend with losing art, getting something you may be unhappy with or not having your money back. If you receive something you are not content with and it isn't worth the hassle for revisions, etc, you may have to chalk up the experience to a loss. -
A comment was not approved for falling under item 2 of our Rules of Participation: 2. No excessive personal information or bewares in the comments. If you have had a similar experience with the subject of a Beware, please consider submitting your own post to add to our tags and metrics. It greatly boosts visibility for others.
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Lunaryeen, our team has some questions regarding your follow-up. Please respond to our inquiry as soon as possible, thank you.
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baja changed their profile photo
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incomplete work Beware: ____Kai_River_____
baja commented on CrimsonVexations's record in Artist Bewares
Several comments have not been approved under commenting rule 2: 2. No excessive personal information. Do not submit you own beware within the comments of another user's thread or beware, we will not be approving them for public view. Again, please do not resubmit your information through the comments of another user's beware. We strongly implore any users new to our platform read over our submission guidelines, and should you feel inclined to do so, submit your circumstances to us to review as a formal beware. -
As new members discover this post, a pattern of posting their own circumstances continues to occur. We will not approve any comments that are discussing your own transaction with this client. We strongly implore any users new to our platform read over our submission guidelines, and should you feel inclined to do so, submit your own post about this individual. It helps boost our tags and metrics on this person if they are still active and your experience mirrors that of this client above. Unless Takaneru has any updates about this original transaction, this post will be locked for public comments. Once again: If you have had a similar experience with this client: Please Submit Your Own Post.
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A comment was hidden under item 9 of our Commenting Rules. 9. Moderators will not approve an alternate alias unless it's 100% confirmed. No: "similar styles". No: "types the same". Yes: Same email address. Yes: Same art. Yes: Same characters. Yes: Same full name. Our moderation team is well-versed in how Toyhouse functions as a platform. This artist has abandoned the TH platform over four years ago, and any uploads that credit them are submitted by other toyhouse users who have purchased their work, be it old commissions or art bases. Crediting is done in chronological order of upload and it does not indicate activity on behalf of the accused. Please do not falsely accuse people who have purchased bases off of this artist as being a part of their track record.
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A comment was not approved under item 1 of our commenting rules. 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. No name calling. No unnecessary hostility. This is not an opportunity to act like this is a 'gotcha' moment against either party, and we strongly recommend reading timestamps in relation to notes you may have received before returning to our platform. The artist was justifiably upset with the way this submission has been presented initially. We have provided additional resources and insight so that you may both resolve this matter amicably. We are not a platform for you to argue your grievances in such a manner, if you have been granted the means to communicate these circumstances, do so with civility. Further attempts to attack each other in the comments will NOT be approved.
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Rather than poke and prod about the "what ifs", please just submit a post to our queue. We will elaborate further once we are able to review the circumstances in full. We are locking this thread to avoid veering into "is this bewearable" bullet points.
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Its up to you if you want to follow through with it. If you are still in the window and you have actively been ignored after trying everything (including that paypal email) to contact them? I would go through with a claim. Without getting into super specific details on your particular situation. My personal threshold without seeing any progress and having 0 communication from an artist I've commissioned is 3 months before I escalate. I always deliver an ultimatum for a response with a set date, within my protection window, to allow them to respond or refund of their own volition. If you are simply being waitlisted and THAT is the window for them to get to your commission, and they expect it to be prepaid? To me, that is a red flag. I simply cannot put that level of trust in someone unless I have a years-long history of working with them on past commissions. No matter how popular they are, if the wait is that extensive and there's no communication, it's simply too risky for me to take that kind of gamble.
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The client has confirmed that the artist has recently refunded them. Changed Resolved to Yes
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The same way that anyone deals with unwanted contact regardless of intent. Block them if you feel your boundaries are not being respected.
