theodor Posted August 30, 2019 Share Posted August 30, 2019 I have fractured my drawing wrist and have posted updates to my customers all month. I have also beed extremely ill. One of my customers asks for updated and I reply every time about being ill/the wrist. I have been working through it the best I can, but I am delayed, obviously. But the customer has not come to me and has included overtones that they dont believe me, and is accusing me of taking on more work while not completing the old stuff. I have provided them all my WIPs, and my small amount of posts this month, but theyre rejecting proof from IRL sources about the illness and wrist (and the rejection of my health care). They dont want a refund, but are insisting on an ultimatum 'If I have a legit excuse', but wont accept the proof. I dont have their exact info to force a refund and they dont seem to want one. I have never been in a situation where the customer DOESNT want the refund but doesnt want to wait. What do I do? Link to comment Share on other sites More sharing options...
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